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Warranties
IMPORTANT INFORMATION
The owner journey continues beyond the handing over of the keys to your new home. It is important for us to continue the partnership to provide ongoing support and genuine customer care. Our complimentary 90 Day Maintenance Period allows our owners time to settle in to their new home with the peace of mind that Langdon Building will carry out an inspection after 90 days to address any items of concern.
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As per your HIA Building Contract, your 90 Day Maintenance Period commences on the day you receive your keys to your new home (handover as defined in your HIA Building Contract).
All warranty works must be scheduled during the week, Monday to Friday between 8.30am and 5pm. Please note as office hours are also the same working hours of our trades and suppliers it is the responsibility of the owner to make themselves available during the times that warranty work is conducted in order to provide access. Please note that Langdon Building will not provide compensation for time off. Our trades and suppliers do not work on weekends, public holidays or after hours.
Langdon Building is required to meet certain legal obligations when constructing your home. These obligations are the 'implied warranties' in the Domestic Building Contracts Act 1995 and 'consumer guarantees' in the Australian Consumer Law. For further details about these obligations we recommend you visit: consumer.vic.gov.au
Inclement Weather
Although your house is structurally sound, it is impossible to avoid all damage from natural forces, especially sudden storms and exceptionally high winds. These can cause damage to roofs, windows, external flues and other parts of the house, these should be attended to immediately. In the event of such damage, you should contact your insurance company so that repairs and any rectification work can be put into effect as soon as possible.
Lightning
Lightning can cause an electrical surge or electrical breakdown. It is therefore important to take care with appliances, especially with two of the homes most used appliances; the telephone and the TV. Turn off the TV during a thunderstorm and as a precaution do not use the telephone.
