Landscape Ontario - September 2018

September 2018 HortTrades.com

INSPIRED BY

THE FUTURE Matt Gove of The Local Gardener was once a teenager with a dream.

Now his customers’ dreams come true.

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PRESIDENT’S MESSAGE Charge more and feel younger

By Warren Patterson LO President

A

t the last Landscape Ontario Provincial Board Meeting, Michael Van Dongen, Garden Centre Sector Group Representative, shared a great saying: “The more I charge, the better I feel.

The better I feel, the younger I look.

Charge more.

Look younger.”

Following this mantra, Ed Hansen, owner of Hansen Lawn & Garden in Ottawa, went home and raised all of his prices. The next day, Ed took a selfie. I have seen Ed’s before and after selfies, and believe me, he is looking much younger these days!

All joking aside, this is a serious matter. So many LO members agree that now is the time to raise prices. But how can we go about raising our prices if we don’t know what the market will bear?

And you don’t have to wait until to next year to make it happen. Profits are time

September, 2018 • Volume 36, No. 8 HortTrades.com Landscape Ontario’s mandate is to be the leader in representing, promoting and fostering a favourable environment for the advancement of the horticultural profession in Ontario.

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Return undeliverable Canadian addresses to: Circulation Department Landscape Ontario 7856 Fifth Line South, Milton, ON L9T 2X8 Canada Phone: 905-875-1805

based. So the decisions you make today will help you tomorrow.

The perfect pricing

There is a great three-step formula you can follow to nail down the perfect pricing level that will maximize your profits, keep customers happy, and forces you and your team to focus on creating massive value for your products and/or services: 1. 10 next customers 2. Five per cent price increase 3. 20 per cent pushback These three steps all build on top of each other to produce the coveted 10-520 rule. For the next 10 customers you talk to, raise the prices by five percent. If you get less than 20 per cent pushback, then congratulations, you now have your new base price. Keep repeating this process until the pushback exceeds 20 per cent.

Without any pushback on your prices, you’re leaving profits on the table and making it difficult to grow your business.

Editor Robert Ellidge rellidge@landscapeontario.com, 647-722-5645 Multimedia designer/IT coordinator Mike Wasilewski mikew@landscapeontario.com, 647-723-5343 Sales manager Steve Moyer stevemoyer@landscapeontario.com, 416-848-0708 Account integrater Greg Sumsion gsumsion@landscapeontario.com, 647-722-6977 Communications coordinator Angela Lindsay alindsay@landscapeontario.com, 647-723-5305 Accountant Joe Sabatino jsabatino@landscapeontario.com, 647-724-8585 Publisher Lee Ann Knudsen CLM lak@landscapeontario.com, 416-848-7557 LANDSCAPE ONTARIO STAFF Darryl Bond, Amy Buchanan, Kim Burton, Tony DiGiovanni CHT, Denis Flanagan CLD, J. Alex Gibson, Meghan Greaves, Sally Harvey CLT CLM CAE, Heather MacRae, Kathy McLean, Linda Nodello, Kathleen Pugliese, John Russell, Ian Service, Myscha Stafford, Tom Somerville, David Turnbull, Lissa Schoot Uiterkamp, Martha Walsh, Cassandra Wiesner

Play it cool

For some, it may take a bit of time to get used to customers readily accepting your new pricing. It can seem like Christmas, but please, whatever you do, don’t kill the vibe by acting surprised when they agree to your pricing. Play it cool when they say “yes.”

The key here is to test the upper limit of what your particular market is willing to pay for your brand, service, knowledge, staff and product. Keep testing your market until you find that line of resistance.

I’m sure just the thought of implementing this formula into your business may come with a whole set of emotions (anxiety, suspense, fear, etc.), but do what you need to in order to stick it out. You owe it to your staff, yourself and your bottom line to make the most of the talent, skill and countless hours you all put into the job. Remember the saying: “The more I change, the better I feel. The better I feel, the younger I look.

Change more. Look younger.”

Warren Patterson may be reached at warrenpatterson@barriegardencentre.com.

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FEATURES THE LOCAL GARDENER GREEN STREETS CHALLENGE

ASSOCIATION NEWS NEW MEMBERS EVENTS INDUSTRY NEWS COLUMNS ADVERTISERS CLASSIFIEDS

Views expressed are those of the writer concerned. Landscape Ontario assumes no responsibility for the validity or correctness of any opinions or references made by the author. Copyright 2018, reproduction or the use of whole or any part of the contents without written permission is prohibited. Published 11x per year. Rates and deadlines are available on request. Subscription price: $43.51 per year (HST included).

For subscription and address changes, please e-mail subscriptions@landscapeontario.com

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Matt Grove was drawn to horticulture at a young age.

Member profile: The Local Gardener, Erin, Ont.

Gardens are about people

By Kelli M. Maddocks At the age of 13, Matt Gove unwittingly entered the world of horticulture when he began doing small weeding and lawn cutting jobs for family, friends, and neighbours.

“When I was a teenager, I was doing what I could to make some money,” explains Gove, the owner of The Local Gardener in Erin, Ont. “There was no one to mentor or educate me on the actual profession, or any talk of horticulture as a career path.”

Matt will tell you however, that as a teenage boy with a very creative mind, music was seen as a potential career. And yet, something always drew him back to landscaping. “I worked several years for different landscaping companies, developing plant knowledge, gardening skills, and a personal leadership style, as a gardener and crew leader. While working for others, I realized I had a lot of creative vision for the kind of gardens I wanted to build and work on: large, modern, natural landscapes tended to with organic methods. As a small business owner, I also appreciate putting together a crew that shares my values for good gardening, hard work and style.” So with an entrepreneurial heart, and a passion for gardening, Matt launched his business in 2010. Since then, he has never looked back.

Matt explains, “When I first launched the business, right after my second son was born, I was primarily doing maintenance work, cleaning gardens up at the beginning of the season, and then closing them

4 LANDSCAPE ONTARIO SEPTEMBER 2018

down at the season’s end. Then I realized there was a niche market for gardening and maintaining large estate projects. I had some experience working up in Muskoka for some high-profile clients, and realized that was where I had a vast amount of opportunity.” Matt channeled that experience and applied it to his own business, now servicing a high-end clientele base.

His projects are long-term, the gardens are extensive, and Matt himself is able to make an impact on the people he works for.

For Matt, his passion is for the “longterm project” vs. “the transactional.”

“My soul is in every property I work on.

I develop relationships with my homeowners and their families. It becomes my role to create the perfect space for their needs,” explains Matt. “Most of my clients are very busy in their professional lives, and so my objective is to provide some peace, beauty, privacy, and solace, through the experience of their landscaping and gardens.”

Beyond making the sale

This is where Matt sees himself as different from the traditional landscaper. “Landscapers tend to work on a transaction-based business model, whereas I prefer the small, niche clientele market, with a long-term blueprint for my business strategy.” Matt has certainly well figured the core aspects of his business, as is evident in his marketing plan… he doesn’t have one, because he doesn’t need one.

Some of the keys to Matt’s business success can be summed up around his key competencies in the profession: “I have

great attention to detail. I’m efficient when it comes to large scale gardens, and I’m passionate about horticulture, my clients, and my staff.”

Regarding staffing, Matt keeps it simple.

“There’s not really a formal process I take when it comes to hiring. As a matter of fact, most of the time my staff seeks me out, which right there tells me they have some kind of interest in not only working, but in gardening as well.” Matt’s also quick to convey that to be successful, he needs to have staff that are just as passionate about gardening as he is, and passionate about the finished product delivered to the client.

“Beyond that” Matt says, “keep your staff happy. Have a great working relationship with them, respect them, teach them, and the rest will come naturally.” I confirmed that Matt walks this talk, as I met with his staff while conducting this interview, and they absolutely love their jobs, and their boss. This type of staffing model is a win/ win for The Local Gardener.

Membership = business advantage

One other element Matt feels is essential to his business strategy, is his membership with Landscape Ontario. “The knowledge share that comes with being a member of Landscape Ontario has been instrumental in growing my own knowledge base, both horticulturally, as well as from a business perspective,” says Matt. “When you have a small boutique business, you can become isolated. When I attend the Landscape Ontario events and meetings, there’s always something to learn. I appreciate learning other business strategies, hearing about the staffing issues of others, talking about climate change, trends in gardening, and actually having a conversation with others in my profession — people who share some of the same struggles, as well as the triumphs.” The other no brainer for Matt is that Landscape Ontario holds most of their networking events throughout the winter months, when most landscapers are going through a slower work period.

“Landscape Ontario provides a formal recognition of our profession” says Matt.

“The education and networking that being a member has provided, has had a large impact on my business. I’ve walked away with new projects because of it. I would tell anyone who is not a member, that they would be crazy not to join. The ROI is very much worth it.”

Another membership benefit that Matt is excited about is the Horticultural Technician Apprenticeship Program (HTAP) offered through the Ontario College of Trades (OCOT). Landscape Ontario

Attracting passionate staff members to his niche business enables Matt to create estate-scale landscapes for high-end customers.

provides support to both business owners and their apprentices who are interested in taking advantage of the many benefits the program has to offer.

As Matt and I end our time together, I asked him what he thinks are the key business strategies that have led him to succeed. “I would say that developing relationships with your clients, being efficient, yet very detailed, in your work, and

keeping up with the administration work (cash is king), are key. You also need to figure out what it is that you’re passionate about when it comes to landscaping, and focus on that area. Work with your staff, so they’re aligned with your mission, values, and goals, and have fun!”

So what’s next for The Local Gardener?

“My role in the business has evolved to include more design work, and a larger

base of clients which is exciting for me. I also now have a responsible, well-trained staff that can work independently on maintenance, allowing me to oversee multiple projects from a management position, and work on larger garden design projects as the business grows. Which I think has been a gradual evolution from the time when it was just me in the garden on my own doing only maintenance.”

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Visit HortTrades.com/green-street-challenge for a list of sponsors or to get involved.

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ASSOCIATION NEWS

Jim Bauer, LO’s newest Honorary Lifetime Member (centre), with son Bud and wife Anneke.

Ottawa Chapter founder honoured with special award Jim Bauer, founder of Landscape Ontario’s Ottawa Chapter, was bestowed with a Landscape Ontario Honorary Lifetime Membership Award at the Ottawa Chapter golf tournament, held July 26, 2018 at the Meadows Golf and Country Club in Ottawa, Ont. The presentation was made by Ed Hansen, Ottawa Chapter Past President, who began by explaining the many years of service and dedication required for an individual to even be considered for the very special award.

An individual considered for an Honorary Lifetime Membership must first be nominated, then approved by LO’s Provincial Board of Directors. Hansen explained that when the time came for the board to vote on Bauer, the decision was unanimous. “Not one person in the room did not put their hand up,” Hansen explained.

Mr. Bauer has volunteered countless hours over decades to improve his profession, his association and his community, and is the cornerstone of the Ottawa Chapter. “One of the first Congresses I ever went to, Jim walked into the room and everyone in the room knew who

8 LANDSCAPE ONTARIO SEPTEMBER 2018

he was,” Hansen explained of his first encounter with Bauer.

Hansen continued, “On behalf of the Ottawa Chapter and on behalf of Landscape Ontario, it reads: ‘In appreciation for years of selfless dedication to the horticulture profession and outstanding contribution to the association, Jim Bauer has been appointed Honorary Life Member, July 26, 2018.’”

The announcement came with a thundering applause from the many golfers, volunteers and facility staff in attendance.

Mr. Bauer was joined by his wife Anneke, and son Bud.

KARL STENSSON TO RETIRE FROM SHERIDAN NURSERIES

After a career spanning five decades, Karl Stensson, CEO and President of Sheridan Nurseries, recently announced he will be stepping down. In announcing his retirement plans, Stensson stated, “It has been an honour to have worked with so many talented and dedicated people at Sheridan to help the company grow into the leader that it is today.”

Stensson spent eight summers work-

ing in Sheridan garden centres during high school and university. After graduating with a Bachelor of Landscape Architecture from the University of Guelph, he joined the City of Toronto as a parks planner and shortly thereafter moved to the City of North York as Coordinator of Park Planning and Design.

In 1976, Stensson answered a call to return to Sheridan as Wholesale Sales Manager and remained in that position until he took over retail operations in 1984.

He was later appointed V.P. Retail Operations and subsequently became President in 2009 and then CEO and President in 2015.

During his career, Karl was a staunch industry supporter, serving on the Landscape Ontario Board of Directors from 1978 to 1985, becoming president in 1979. He also served on the board of the Canadian Nursery Trades Association from 1978 to 2001(which later became the Canadian Nursery Landscape Association), becoming president in 1989-1990.

Karl furthered his association involvement by becoming president of the Landscape Ontario Horticultural Trades Foundation from 1982-1984 and president of the Canadian Garden Council in 1991-1992. Stensson has served on the LO Insurance Committee for over 30 years and as Chair of the Landscape Ontario Building Committee for the past 12 years.

Many awards have been bestowed on Karl over the years including: • The Frank Ewald Jr., Nursery Award in 1980, presented to a person under 30 years of age, for outstanding contribution to Landscape Ontario.

• The Landscape Ontario Trillium Award in 1994 for outstanding support of the horticultural industry and Landscape Ontario.

• Honorary Life Member of Landscape Ontario in 1998.

• CNLA President’s Award in 2010 for lifelong and outstanding contribution to the industry.

Most recently, Karl was honoured in 2015 as being the University of Guelph Alumnus of Honour for “achieving excellence through outstanding accomplishments and exemplary contributions to society that bring credit to the University of Guelph.”

Over the past few months, The Board of Directors of Sheridan Nurseries have conducted an extensive search for Karl’s replacement. Sheridan Nurseries is pleased to announce the appointment of Colin Cruji as CEO and President of the company.

Karl Stensson

Colin Cruji

Mr. Cruji’s extensive experience includes Senior Vice-president of Canada Bread Company, a division of Grupo Bimbo, where he was responsible for national retail and field sales as well as leading Stonemill Bakehouse.

Mr. Cruji received an Honours Bachelor of Business Administration and an Executive MBA from the Richard Ivey School of Business at the University of Western Ontario.

Karl will continue in a reduced capacity as Vice Executive Chairman and Director of Brand Integrity for Sheridan.

With his extra time, Karl will be pursuing positions on corporate boards as well as spending time golfing and cooking with his wife Valerie and spending a lot more time with his four (soon to be five) grandchildren.

Sheridan Nurseries has been a grower and purveyor of quality plant material for the landscape industry and gardening public since 1913. With a proud heritage and legacy for innovation, Sheridan Nurseries has grown to be one of Canada’s largest growers of hardy nursery plants and has eight renowned garden centres in the Greater Toronto Area.

TRAINING FOR FUSION LANDSCAPING PROFESSIONALS NOW IN YEAR TWO

Fusion Landscaping combines the art and science of horticulture with the science of hydrology to design, build/install and maintain water-efficient landscapes. Not only do Fusion Landscapes optimize the use of rainwater, they are also becoming very popular among home and property owners who are conscious about the environment and who are interested in saving on future operating and maintenance costs.

The Fusion Landscape Professional (FLP) training and certification program available to qualifying Landscape Ontario member firms, was developed by Landscape Ontario in partnership with the Region of Peel and the Regional Municipality of York in order to provide landscape

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ASSOCIATION NEWS

The Fusion Landscape Professional program was awarded the Green Cities Award at Credit Valley Conservation’s Friends of the Credit Conservation Awards on June 14, 2018. (L-R): Karen Ras, Councilor, Ward 2, Mississauga; Cassandra Wiesner, Landscape Ontario; Gino Piscelli, Region of Peel; Ron Starr, Councilor, Ward 6, Mississauga.

horticulture professionals with the tools and knowledge to provide Fusion landscape services to clients.

To date, training programs held in November 2017 and March 2018 have resulted in 26 professionals that have successfully completed the certification program and have earned the designation of FLP certified. In order to obtain their FLP certified status, selected participants received the Fusion Landscape Professional Study Manual, attended a two-day training seminar and successfully completed the written exam. For a full list of FLP certified companies, visit HortTrades. com/fusion-contractors.

The program has received positive reviews from many participants, including Simon Ackles-Dold, BSc, MLA, OALA, FLP, Vice President of Genus Loci Ecological Landscapes of King City, Ont. Ackles-Dold commented on his experience: “Fantastic program. The presenters who delivered it were very knowledgeable and covered a wealth of information. It was also a great opportunity to network with other professionals interested in Fusion Landscapes.”

The FLP program has also received recognition from outside the landscape and horticulture industry. On June 14,

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2018, the FLP program was awarded the Green Cities Award at Credit Valley Conservation’s Friends of the Credit Conservation Awards Ceremony. The Green Cities Award recognizes organizations and corporations who implement leading edge green infrastructure in new developments and existing urban areas, making a significant and positive impact on the health of the Credit River Watershed.

After a very successful launch, the FLP program is now in its second year of delivery. The next two training dates have been set for November 2018 and February 2019. LO members can apply for either of the upcoming training seminars at HortTrades.com/fusion. Applications for the November training close on Sept. 21.

Through its ability to design, install and maintain green infrastructure and Fusion Landscapes, the landscape profession is a key component to battle the effects of climate change. Be a part of that solution and apply now to become a Fusion Landscape Professional.

Please note, at this time, the Fusion Landscape Professional program is only available to design, construction and maintenance contractors who service the Region of Peel and/or York Region. The FLP program is currently offered at no cost

to selected participants who meet the participant criteria. Participation criteria can be found at HortTrades.com/fusion or by contacting Cassandra Wiesner, Environmental Program Coordinator, Landscape Ontario at cassandraw@landscapeontario.com or 1-800-265-5656, ext. 2397.

FAMILIES COOL OFF AT WATERLOO CHAPTER EVENT Some Landscape Ontario members and their families took advantage of a mid-summer break to beat the heat and have a blast at the Waterloo Chapter Family Day. Held July 26 at Bingeman Park in Kitchener/ Waterloo, over 80 people enjoyed full access to the water park (wave pool, water slides, kids play area). The special discounted admission available only through the chapter also included lunch, face painting, a bouncy castle, prizes, and mini-golf.

CE A L P R U O Y RS E D OR ALL F FOR NG I G DIG

Chapter organizers Trevor Sloan and Blake Sicard are already planning an even bigger event for next year. Organizers say not only is the event a great time for a great value, it also allows busy business owners and staff to spend time with their family and catch up with friends and colleagues after a hectic spring season.

Eden Moriarty, 6 (back) and Brooke Garner, 4, held the winning raffle tickets and each took home a brand new bicycle courtesy of the Waterloo Chapter.

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ASSOCIATION NEWS

MEMBERS SCORE TORONTO FC TICKETS Thanks to Transline Group (Canada), Kyle King from Groundhog Landscaping and Raffy Hanimyan from Elite Concrete received free tickets to a Toronto FC game.

Pictured are Angus Lloyd, Stefan Rambaran and Lindsay Lockwood of Transline, drawing winners from players in the recent Toronto Chapter Golf Tournament.

Transline was a tournament sponsor, and looks forward to participating next year.

12 LANDSCAPE ONTARIO SEPTEMBER 2018

IN MEMORIAM — ANTHONY BADALI

Anthony (Tony) Badali, patriarch and owner of Islington Nurseries, died peacefully on July 1, 2018.

The original garden centre was opened in 1950 by Anthony’s father, Joseph Badali and his wife Lena who had emigrated from Italy. When his father died at a young age, Tony took on the responsibility of the family business along with his mother Lena. Tony and his wife Pat continued to build the business with the addition of the landscape supply yard on Bering Avenue in the early 1980s.

Tony took a hands-on approach to many aspects of the business, and continued to build long-term relationships with both suppliers and customers through mutual respect and hard work. Tony had a circle of friends that encompassed family, other business owners, customers, suppliers and staff. He built up a clientele that

included the Canadian National Exhibition, Boulevard Club, Toronto Cricket and Skating Club, and The Royal Canadian Yacht Club.

Tony’s legacy was passed along to his sons, Joe and John.

Members throughout the landscape and horticulture profession shared memories and stories of Tony: “I will always have very fond memories of Tony. He would envelop me in the biggest bear hug whenever I had to stop by his office, and I could always count on a good conversation and a tour around the yard to see the latest changes. I will always remember him as a kind gentle soul,” said Betty-Anne Gifford, Dutchmaster Nurseries.

“I was fortunate to have known Tony for close to 30 years. I knew him as a successful business owner who had imagination and grit. Tony was my customer, but he was also my dear friend. loved his enthusiasm for business, for life. He was always a gentleman, my friend, my ‘Favourite Tony.’ I will miss him so,” said Kim Iceton, Somerville Nurseries.

“Tony was my first customer when I got into the industry 28 years ago. I loved going to Islington Nurseries just to have a chat with Tony. I remember Tony’s Mom would always say, ‘Why do you show up at lunch?’ I would always say it was because of her meatballs, but really it was the only time I could track Tony down,” commented Paul Hopping, Braun Nurseries.

“I have dealt with Tony and his family for over 40 years and have always known him as ‘Tony of Islington.’ Everything he did, represented quality. He was a pioneer in both the nursery and landscape business. He was always there, as part of the business, his work was his hobby. The man he was at the core, is a true example of what a good business man should be,” stated Gerry Brouwer, Brouwer Sod Farms.

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OTTAWA CHAPTER RAISES $3,000 FOR MENTAL HEALTH

The 2018 Ottawa Chapter Charity Golf Tournament, presented by Geosynthetic Systems, took place July 26 at the Meadows Golf and Country Club in Ottawa, Ont. The event raised over $3,000 for Do It For Daron (DIFD) —an Ottawa based charity that has become a movement to transform youth mental health after the tragic suicide of 14-year-old, Daron Richardson back in 2010.

At the Ottawa golf tournament, every single participant — from the golfers, to

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ASSOCIATION NEWS

Golfer, Steve Low (centre), buys an arms length of raffle tickets from Ottawa Chapter Vice President, Lindsey Ross (left) and volunteer Olivia Urquhart.

sponsors and volunteers — were given a purple DIFD heart bracelet (Daron’s favourite colour) to raise awareness and show support for the movement.

The Canadian Mental Health Association says one in three Canadians will experience mental health issues in their lifetime. Suicide is the second leading cause of death for young people between the ages of 15 and 24. And over 200 youth take their own lives in Canada every year.

The registration table was supported by golf committee members: Steve Montcalm, Randilee Bell and Jenn Siba, who

distributed tournament bags from title sponsor, Geosynthetic Systems; a drink cart coupon, sponsored by the Ottawa Chapter Golf Committee; golf tees from Professional Mobile Wash (PMW)/Hawthorne Cleaning Systems; and a black golf towel with an embroidered Ottawa Chapter logo, created specifically for the tournament by Ottawa Chapter member, The Sam Group. The chapter would also like to thank Landscape Ontario home office staff, Denis Flanagan and Robert Ellidge, for making the trip up from Milton to support the event once again this year.

After a barbecue lunch sponsored by Bradley’s Insurance, golfers took to the course and enjoyed a very sunny day.

Some areas in Ottawa had received a month’s worth of precipitation just the day before, so the weather gods were once again in our favour.

Volunteers Lindsey Ross and Olivia Urquhart traveled around the course, selling thousands of prize raffle tickets to happy golfers and raised over $2,500 for DIFD. After the round, golfers attended a buffet dinner, sponsored by Gifford Insurance.

Ottawa Chapter Golf Committee Chair, Chris Urquhart, emceed the post-golf festivities which began by awarding prizes for the various contest holes and to winning teams. Urquhart also thanked all attendees, sponsors and volunteers who helped make the event such a success.

A highlight of the evening included a special presentation to a hardworking cornerstone of the Ottawa Chapter. Jim Bauer, the founder of the Ottawa Chapter, was presented with a Landscape Ontario Honorary Lifetime Member Award. Mr. Bauer’s wife Anneke and son Bud were in attendance. Ottawa Chapter Past President, Ed Hansen, prefaced the presentation of the award by giving a personal account of his experiences with Mr. Bauer, also explaining the many years of hard work, dedication and service that made the award so unique.

Following the presentation, raffle prizes were awarded and another $600 was raised by PMW/Hawthorne Cleaning Systems thanks to the generosity of company owner, Mike Treacy. In total, the event raised $3,085 for DIFD.

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LO MEMBER PROJECTS RECOGNIZED WITH NATIONAL AWARDS

THE THREE AMIGOS For several years the Applewood Garden Club, a small Mississauga, Ont., group formed 20 years ago to share gardening advice and give back to the community, has held a fundraising evening featuring a celebrity speaker. This year there were three: Denis Flanagan, Mark Cullen and Frank Ferragine (aka Frankie Flowers) who addressed achieving biodiversity as well as beauty in ornamental gardens.

The trio entertained an audience of 130 in the Great Hall at the Unitarian Congregation in Mississauga and $3,000 was raised for the Highway of Heroes Living Tribute Campaign. From left, above: Applewood’s founding president, Liz Primeau, president David Pavanel, past-president Mary Jean Kucerak, and LO’s Denis Flanagan accepting the donation.

Four Landscape Ontario members received top honours at the national level at the annual National Awards of Landscape Excellence, held Aug. 15 at the Algonquin Resort in St. Andrews, N.B. Produced by the Canadian Nursery Landscape Association (CNLA), the National Awards of Landscape Excellence recognizes Canadian companies that have actively participated in significantly raising the level of professionalism in the landscape profession. To be nominated for a national award, the project/company must first win an award at the provincial level.

Some 100 landscape and horticulture professionals attended to celebrate the 2018 National Award winners, whose projects demonstrated the best-of-the-best in landscape horticulture. Attendees also had a chance to connect with the entire Canadian Nursery Landscape Association (CNLA) Board of Directors.

Awards were presented in five categories, along with the Garden Centres Canada Award for Outstanding Retail Achievement, the Green for Life Industry Award, and the Green for Life Community

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CSL Group won the or the Caterpillar National Award of Landscape Excellence in Commercial Construction.

Aden Earthworks received the National Award of Landscape Excellence in Commercial Maintenance.

Pro-Land Landscape Construction won the Caterpillar National Award of Landscape Excellence for Residential Construction.

Shades of Summer Landscaping and Maintenance received the National Award of Landscape Excellence for Residential Maintenance.

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16 LANDSCAPE ONTARIO SEPTEMBER 2018

Award. The 2018 winners are: CSL Group, from Ancaster, Ont., for the Caterpillar National Award of Landscape Excellence in Commercial Construction.

Airo Landscapes, from St. John’s, N.L., for the National Award of Excellence for Landscape Design.

Aden Earthworks, from North York, Ont., for the National Award of Landscape Excellence in Commercial Maintenance.

Pro-Land Landscape Construction, from Brampton, Ont., for the Caterpillar National Award of Landscape Excellence for Residential Construction.

Shades of Summer Landscaping and Maintenance, from Waterdown, Ont., for the National Award of Landscape Excellence for Residential Maintenance.

Scott’s Nursery, from Fredericton, N.B., for Outstanding Retail Achievement.

Dynascape for the Green for Life Industry Award.

The Caterpillar Green for Life Community Award was presented to the Community Innovation Project (CIP) at New Brunswick’s École secondaire Assomption and École secondaire de Rogersville. Spearheaded by Claude Vatour, the CIP involves various student projects inside as well as outside of the schools in a variety of academic disciplines, including environmental science, woodworking, horticulture and landscaping, and industrial design.

The awards program would not be possible without the help of many sponsors. CNLA would like to thank: Caterpillar, John Deere, Dynascape, Mark’s Commercial and Hort Protect for their support.

LETTER TO THE EDITOR Self-inflicted labour shortage Hi Myscha, Myscha what an excellent article (Landscape Ontario magazine, July-Aug. 2018, page 27 “The self-inflicted labour shortage”). It’s about time this is written from this point of view. It sure is a self-inflicted labour shortage.

Let the truth be told! You are brave and I admire you for writing this article. Please don’t give up coming at it from this angle. You are making us stop and think! We have to be proud of our industry! And through this, we will attract staff. The minute you think of staff as a liability on your balance sheet, you have an issue. I always say they are on the asset side of my balance sheet. The industry must stop this negative talking, ie: your reference to the “100 days of hell” each spring.

Have a great day and always, a pleasure to see your smile when I walk by.

Hank Gelderman Honorary Life Member

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www.expresswaytrucks.com Expressway Trucks Windsor 3817 Essex Rd 46, Maidstone, ON. N0R 1K0

Expressway Trucks Waterloo 2943 Cedar Creek Rd, Ayr, ON. N0B1E0

Expressway Trucks London 125 Towerline Place, London, ON. N6E 2T3

Catalogue at

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NEW MEMBERS DURHAM Crisp and Clean Snow Removal Stephen Pifher 495 Byron Ct Oshawa, ON L1H 6S1 Tel: 905-409-3259 Membership Type: Active

Timberkits

Steve Kyte 3281 Beacock Rd Nestleton, ON L0B 1L0 Tel: 905-242-5647 Membership Type: Associate

GEORGIAN LAKELANDS 1732840 ON Inc O/A Carl Prescott Carl Prescott 2231 Lasalle Blvd Sudbury, ON P3A 2A9 Tel: 705-691-7488 Membership Type: Chapter Associate

A3 Construction Inc

Richard Yallowega 440 Falconbridge Rd Sudbury, ON P3A 4S4 Tel: 705-674-3383 Membership Type: Chapter Associate

Landscape Defence Products Inc Scott Sefton 245 Spruce Cres Barrie, ON L4N 4A9 Tel: 705-794-5413 Membership Type: Associate

Leon Saulnier

Leon Saulnier 420 Concession Rd 12 E Tiny, ON L0L 2J0 Tel: 705-527-9534 Membership Type: Chapter Associate

Mid City Motorsports

Rico Rinaldi 400 Falconbridge Rd Sudbury, ON P3A 4S4 Tel: 705-560-3300 Membership Type: Chapter Associate

Roofworx Inc

Todd Moddejonge 25178 Valleyview Rd Sutton, ON L0E 1R0 Tel: 416-882-4675 Membership Type: Associate

Ted’s Property Maintenance Edward Elstone 47 Arch Brown Crt Barrie, ON L4M 0C6 Tel: 705-715-3208 Membership Type: Active

GOLDEN HORSESHOE 1602068 Ontario Inc. O/A Gauld Nurseries Ltd David Leigh 8865 Mountain Rd Niagara Falls, ON L2H 0V4 Tel: 905-354-2392 Membership Type: Satellite

1991853 Ontario Inc (Gibber’s)

Bidwell Financial

Aztec Masonry

Clarke Industries

Eddie Sardo Box 636 4-11244 Keele St Maple, ON L6A 1S1 Tel: 905-303-1283 Membership Type: Active

E-Z Lawn Sprinklers Ltd

Angus Lloyd 6200 Dixie Rd Mississauga, ON L5T 2E1 Tel: 905-499-1000 Membership Type: Associate

Emcom Construction

Terry Lochhead 8-34 Leading Rd Etobicoke, ON M9V 3S9 Tel: 416-746-3371 Membership Type: Associate

Dale Gibbons 2400 Haldimand Rd 9 York, ON N0A 1R0 Tel: 905-981-5743 Membership Type: Active

Bryan Nyland 67 6th Concession E Millgrove, ON L0R 1V0 Tel: 289-683-2456 Membership Type: Interim

Fair Excavating Co Ltd

Alan Jay Fair 658 Fiddlers Green Rd Ancaster, ON L9G 2L1 Tel: 905-648-1502 Membership Type: Associate

LONDON Airtech Inc

Jeremy McNichol 6625 Line 46 Bornholm, ON N0K 1A0 Tel: 519-301-6399 Membership Type: Chapter Associate

CNW Landscaping and/or Dean Watson Dean Watson 17 Railway St Ripley, ON N0G 2R0 Tel: 519-525-2310 Membership Type: Chapter Associate

Trevor Somerville Rentals and/or Trevor Somerville

Trevor Somerville 1408 - 951 Commissioners Rd E London, ON N5Z 4N1 Tel: 226-222-0850 Membership Type: Chapter Associate

OTTAWA 4466306 Canada Inc O/A Ayoub Carriers Robert Ayoub 203 Chemin Aylmer PO Box 44 Gatineau, QC J9H 5E9 Tel: 819-557-1920 Membership Type: Chapter Associate

A. Lacroix Equipment Rentals Ltd

James Fullerton 2425 Matheson Blvd E Mississauga, ON L4W 5K4 Tel: 416-906-3398 Membership Type: Associate Kevin Clarke 32 Baldwin Ave Concord, ON L4K 1G3 Tel: 905-738-8726 Membership Type: Associate Howard Taksa 21-588 Edward Ave Richmond Hill, ON L4C 9Y6 Tel: 905-508-3939 Membership Type: Active

Sansar Contracting Ltd

Transline Group Canada

Tri-Flame Natural Gas Services Ltd

Corey Nugent 1235 Fewster Dr Mississauga, ON L4W 1A2 Tel: 905-625-4844 Membership Type: Chapter Associate

Gary Rogerson

Ferdom Construction

Ben Rier

Jedi Landscaping Inc

Frontier Fencing and Decks Inc

Lotus Landscaping Group

Perspective Landscaping

Petrela, Winter & Associates

Specialty Excavating Inc.

Nikki Ambrosetti 28 - 5732 Hwy 7 Woodbridge, ON L4L 3A2 Tel: 905-264-4088 Membership Type: Active David Tsinokas 90 Bickerton Cres Willowdale, ON M2J 391 Tel: 416-410-4989 Membership Type: Active Yong Hong Zhang 84 Yakefarm Blvd Stouffville, ON L4A 0V2 Tel: 416-357-3388 Membership Type: Active

Anna Rebrova 12-14 Bruce Park Ave Toronto, ON N4P 2S3 Tel: 416-488-2522 Membership Type: Associate

Toronto, ON Membership Type: Horticultural

WATERLOO Ben Rier 143 Mill St Tara, ON N0H 2N0 Tel: 519-372-9506 Membership Type: Chapter Associate John Jagt 327 Mclean School Rd St.George, ON N0E 1N0 Tel: 519-448-3946 Membership Type: Chapter Associate Kienan Farrell 62 Delaware Ave Guelph, ON N1E 3V8 Tel: 416-576-9355 Membership Type: Interim

Wayne Kuepfer 1711 Lichty Rd Wellesley, ON N0B 2T0 Tel: 519-501-9133 Membership Type: Associate

Kevin Lacroix 2729 Stevenage Dr Ottawa, ON K1G 3N2 Tel: 613-739-7121 Membership Type: Chapter Associate

TORONTO Attridge Holdings Inc

Doug Attridge 120 Metcalfe St Aurora, ON L4E 1E8 Tel: 905-727-5541 Membership Type: Associate

BMS Landscaping & Snow Removal Co. Brian Sousa 602 McRoberts Ave Toronto, ON M6E 4R7 Tel: 416-317-7767 Membership Type: Active

18 LANDSCAPE ONTARIO SEPTEMBER 2018

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EVENTS Sept. 13

Industry Auction NVK Holdings, 1155 Hwy. 5, Dundas Landscape Ontario’s Growers Group invites you to its annual fundraising auction. Bid on the best nursery stock in Ontario and tour the production farm while helping raise funds for industry research, scholarships, sector development and promotion.

Sept. 14

London Chapter Golf Tournament Echo Valley Golf Course, London This year’s golf event is SOLD OUT. Sept. 15

Waterloo Chapter Baseball Tournament South End Community Park, Guelph Register your team of staff, family and friends for a full day of fun on the ball diamond.

Sept. 19

Nursery Growers Summer Tour Waterdown to Niagara Landscape Ontario’s Growers Group is organizing a tour of nurseries, botanical gardens and greenhouses in southern Ontario.

Full details and registration information for all events can be found online at HortTrades.com/events or at specific chapter or sector pages.

Sept. 20-21

Sept. 25

Sept. 22

Sept. 27

Peer to Peer Summit, Muskoka Quality Inn Bracebridge LO business owners members who belong to the Peer to Peer Network will learn ways to improve leadership skills, motivate team members and increase profit — and have fun along the way!

Waterloo Chapter Golf Tournament Conestoga Golf and Conference Centre, Conestoga Enjoy golf, dinner and fabulous prizes at this event in support of KidsAbility, chapter scholarships and school greening project. Register online.

Sept. 22

Windsor Chapter Golf Tournament Sutton Creek Golf Club, Essex Register your foursome for only $500. Dinner only tickets also available.

Snowposium 2018 Lionhead Golf and Conference Centre, Brampton Register online at Snowposium.ca for this full day conference featuring the latest equipment and technologies for the snow and ice management professionals. Visit Snowposium.ca.

Georgian Lakelands Putting Challenge Cascades Putting Course, Blue Mountain Village Sept. 28

Hardscape Committee Golf Tournament Granite Ridge Golf Club, Milton Attend the wildest golf tournament this summer and help LO’s sector group to raise money for educational events.

Oct. 1

Awards of Excellence entry deadline LO members have until midnight to enter projects in this year’s construction, maintenance, design, interior, website, irrigation and lighting categories. Winning an award is a great marketing tool and can help to boost team morale. Enter at LOawards.com.

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20 LANDSCAPE ONTARIO SEPTEMBER 2018

INDUSTRY NEWS

The Landscape Designer Conference will take place Jan. 7, 2019.

Congress ’19 pre-show education announced Congress ’19, Canada’s face-to-face event for green industry professionals, will run Jan. 8-10, 2019 at the Toronto Congress Centre, with the educational component starting the day prior to the show on Jan. 7.

Dubbed Warm-up Monday, education is the focus of the day, with something of interest for all green professionals. The Integrated Pest Management (IPM) Symposium, in partnership with Lawn Life, features a full-day of technical sessions that

will qualify attendees for Continuing Education Credits (CECs) from the IPM Council of Canada. The Symposium includes a keynote speaker, sponsored by JB&D Company, and displays for delegates to learn more about new products, trends and technology in the world of IPM. The Landscape Designer Conference on Jan. 7 is a must-attend event for all landscape designers. This full-day conference at the Delta Hotels Toronto Airport

includes morning refreshments, lunch, and information sessions. Presented in partnership with Dynascape, speaker Thomas Rainer will demonstrate a powerful alternative to traditional horticulture and Andy Paluch and Scott Wentworth with facilitate a Come Alive Outside Design Challenge.

Event partners will be located in the lobby throughout the day, showcasing the latest products and technologies to delegates.

The conference will conclude with the everpopular networking reception.

Also in the hotel, Landscape Ontario’s Peer-to-Peer Network will host a full-day interactive workshop on Jan. 7. This session is THE place to be for fast, meaningful business advice in 2019. Now in its fifth year on Warm Up Monday, this unique event includes breakout sessions with industry peer for real-time, frank discussions on business. Through instructor Jacki Hart, CLM, delegates will acquire the tools, creativity and support to find helpful solutions and take a fresh approach to common problems faced by many business owners.

More information on Congress ’19 will be announced over the coming months.

For full session information, event details and registration, visit LOcongress.com or email Amy@landscapeontario.com.

SALT INVENTORY SHORTAGE: PREPARE YOURSELF AND YOUR CUSTOMERS A strike at the salt mine, coupled with contractual obligations to municipalities means there is expected to be a limited supply of salt for snow and ice removal contractors this coming season.

Salt distributors are scrambling to find supply from all over the world, but the bottom line is salt will be scarce for the winter of 2018/2019, and prices will be higher.

This supply issue is serious.

Here are a few things you can do to prepare your business and your clients

855-207-9669

WWW.HORTTRADES.COM 21

INDUSTRY NEWS prior to winter: • Talk to your suppliers to understand what their situation is.

• Look at alternative ice melting products like beet juice.

• Consider mixing whatever you supply with sand or other material.

• Protect yourself contractually if you can. LO members can use the Standard Form Snow and Ice Maintenance Contract.

• Communicate with your customers to let them know what to expect.

Landscape Ontario’s Snow and Ice Management sector group held a special meeting in August to discuss strategies to help contractors deal with this issue. The group discussed alternate supply and distribution methods, as well as the legal and risk management implications for contractors.

More information to help contractors and suppliers with the supply issue will be released over the coming weeks.

CANNABIS ACT IN FORCE OCTOBER 17, 2018

The federal Cannabis Act, which legalizes the consumption of recreational cannabis across Canada will come into force Oct. 17, 2018.

Since Bill C-45 was passed by the Senate on June 19, 2018, employers have been scrambling to implement policies and prepare for the significant risks that come with the recreational use of marijuana.

Dr. Bruce Demers, Medical Director and Chief Medical Review

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Officer, CannAmm Occupational Testing Services, says, “It increases the risk of accidents and injuries, period.”

Research has shown marijuana affects critical areas of the brain, including those responsible for motor control. Those who use cannabis regularly may also have trouble with certain driving skills for weeks after their last use because THC (the active ingredient in marijuana) can affect coordination, reaction time, ability to pay attention, decision-making abilities, and ability to judge distances.

For some, marijuana increases the risk of developing mental illnesses such as psychosis or schizophrenia, especially among those who use cannabis frequently.

Employers should also be aware of some general facts regarding marijuana: • Marijuana is much more potent than it was even a decade ago and there’s no consensus on a clear, safe limit.

• Marijuana and alcohol affect the body differently and require separate approaches.

• What people do on their own time matters. Marijuana affects critical cognitive functions in various ways and these impacts may linger for a significant period after use.

• It’s easy to create a policy on your own. The difficulty lies in creating a policy that can withstand a legal challenge, and without a strong policy your company may be vulnerable.

• The larger your workforce, the more likely that substance use will impact your workplace.

Under the Occupational Health and Safety Act (OHSA), impairment via medicinal or recreational marijuana carries the same workplace hazards and penalties as impairment via any other drug or alcohol.

The consumption of recreational cannabis is not allowed in workplaces, public places or motor vehicles, and a zero tolerance system is in place for commercial vehicle drivers, road-building machines (bulldozers, graders, etc.), and any vehicle that requires a Commercial Vehicle Operator’s Registration (CVOR).

Under the OHSA, employers, including supervisors, are legally obligated to take every reasonable precaution to ensure the health and safety of all workers on a project. An impaired worker is a danger to themselves and others around them and those responsible must take action to ensure the safety of all.

Employees also have a responsibility under the OHSA to report any hazards, including impairment to their supervisor or employer.

Workplace Safety and Prevention Services (WSPS) offers some tips to employers on dealing with this issue: • Implement a policy before Oct. 17.

• Marijuana use, even on the employee’s own time, has lasting and long-term effects that adds potential danger to occupations in the green profession.

• Draft a comprehensive, legally defensible policy that addresses medical marijuana and recreational marijuana use, as well as all other required content in a fitness for duty program.

Many resources are available, including a number of fall workshops presented by WSPS. For more information, visit WSPS.ca or Ontario.ca.page/cannabis-legalization.

CELEBRATE NATIONAL TREE DAY SEPT. 26

WWW.BRAUNGROUP.COM 1-800-246-6984 22 LANDSCAPE ONTARIO SEPTEMBER 2018

This year, National Tree day on Sept. 26 will be a particularly special one in Canada. This year marks the first year without Royal Galipeau, the Member of Parliament who founded the event in cooperation with Tree Canada. Mr. Galipeau passed away on Jan. 27 of this year at the age of 71.

In 2010, the former M.P. for Ottawa-Orléans presented a private

members’ motion with the idea of declaring a national tree day. On March 2, 2011, the House of Commons passed Motion 575 to declare the Wednesday of National Forest Week as National Tree Day. National Tree Day is a day where all Canadians can celebrate their appreciation of trees and the many benefits they provide: clean air, wildlife habitat, reducing energy demands and connecting with nature.

For National Tree Day 2018, Tree Canada has created a mission to plant over 4,000 trees at five pre-selected urban parks across the country: Montreal, Que.; St. John’s, N.L.; Markham, Ont.; Winnipeg, Man.; and Coquitlam, B.C. Each of the five sites were carefully selected to provide ecological benefits to the community and allow for easy access for residents to participate in activities.

Members of the landscape and horticulture are encouraged to participate in this annual event by organizing a tree planting in their community, such as at a church, community centre, or schools.

For more information, visit the Tree Canada website at TreeCanada.ca.

HIGHWAY OF HEROES TREE CAMPAIGN WELCOMES NEW TEAM MEMBERS

As the campaign continues to grow, the Highway of Heroes Living Tribute (HOHLT) campaign is proud to announce the addition of two new team members: David Turnbull, Operations Manager, and Rebecca Harrison, Campaign Coordinator.

David Turnbull is a management professional with 30 years of experience in the horticultural industry in management, sales, purchasing and production. Throughout that time, David has been an engaged volunteer in many industry activities, associations and community and church groups.

David is a past-president of Landscape Ontario, and current president of the Ontario Horticultural Trades Foundation, a charitable entity that awards over $30,000 in scholarships each year to qualifying full time students in pursuit of a career in the green profession. The Foundation also provides funding to industry research projects and environmental initiatives.

“I consider it my privilege to be a part of the team working with many people committed to honoring our fallen heroes and greening our major highway in Canada,” David says.

Rebecca Harrison

David Turnbull

David is also chair and member of the Canadian Nursery Landscape Association (CNLA) health and benefits program across Canada and an Ontario Horticultural Technician Apprenticeship committee member.

Rebecca Harrison joins HOHLT with over 10 years of experience managing campaigns and programs within the nonprofit sector. Rebecca is passionate about community building and has a successful track record in fundraising and event management.

Rebecca credits her rural southwestern Ontario upbringing for fostering her dedication to conservation and environmental preservation.

“I am excited to join this respected team and look forward to working together to

Join us at Snowposium 2018!

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INDUSTRY NEWS make the Highway of Heroes Tree Campaign a success,” she says.

Landscape Ontario and many of its professional members are strong supporters and contributors to the HOHLT campaign.

For more information, or to get involved, visit hohtribute.ca.

CHANGES COMING TO CERTIFICATION EXAM PROCESS

The National Association of Landscape Professionals (NALP) has announced plans to reshape the Landscape Industry Certification (LIC) Technician exam for Hardscape and Softscape Installation, and Ornamental and Turf Maintenance modules. NALP owns the LIC program, and Canadian Nursery Landscape Association (CNLA), via the provincial associations, is a licensee of the program. NALP is developing an online format that will replace the current hands-on and written testing format.

Please note, those who have already

SAFETY BLITZES ANNOUNCED FOR FALL OF 2018

achieved their certification will not be affected by these changes.

CNLA’s Professional Development Committee (PDC) is reviewing the proposed changes to ensure the new test and testing method will meet the needs of industry across Canada.

Candidates that do not complete all inprogress stations by Dec. 31, 2019, will be required to start over under the new format. Refunds will not be offered for any candidate unable to complete before this deadline. CNLA is working to ensure that new candidates, as well as in-progress candidates, understand this deadline and have as many opportunities as possible to complete the process and earn their designation.

In Ontario, the next scheduled exams will take place Sept. 22, 2018 and June 22, 2019, both at the Landscape Ontario home office in Milton.

To register, visit cnla.ca/training/exam-info.

The Ontario Ministry of Labour (MOL) has announced its schedule of workplace inspection blitzes for the remainder of 2018 and spring of 2019.

Each year, MOL announces the focus of sector specific workplace safety and inspections. Inspectors carry out the blitzes in order to protect workers’ rights under both the Occupational Health and Safety Act (OHSA) and the Employment Standards Act (ESA).

From Sept. 1-30, 2018, MOL will look for compliance and preventative education (phase 1) of reversing equipment on construction projects. Phase two will involve an enforcement campaign from Oct. 1-31, 2018.

From Feb. 1 to March 29, 2019, MOL will focus on machine guarding safety in the industrial sector and a cross-sector initiative with a focus on ergonomics related to falls (ladders, stairs, access platforms) is ongoing until March 31, 2019.

For a link to information on all scheduled safety blitzes, visit gfl.me/h45Z.

LANDSCAPE ONTARIO’S AWARDS OF EXCELLENCE PROGRAM 2019 SUBMIT YOUR ENTRIES BY OCTOBER 1ST AT LOAWARDS.COM

Monday January 7, 2019

A full day event including keynote speakers, lunch, supplier showcase and prizes.

Held in conjunction with Congress ’19.

REGISTRATION FEE: $120 per ticket until December 14. $160 per ticket after December 14.

Admission to Congress ’19 Trade Show and Tailgate Party is included with registration.

For details and registration, visit LOcongress.com

24 LANDSCAPE ONTARIO SEPTEMBER 2018

DESIGN, CONSTRUCT, MAINTAIN YOUR

Legacy

EXECUTIVE DESK Salt inventory shortage Tony DiGiovanni CHT LO Executive Director

I

n early August, one of our members showed me an email he received from a major salt mine. It simply said that due to an unforeseen strike in the summer, coupled with contractual obligations to municipalities there will be no salt supply for private contractors this winter. This has sent distributors and contractors scrambling to find salt. It is disappointing that even though Sifto (Compass Minerals) in Goderich, Ont., is the largest salt mine in the world, private contractors will have to source salt from elsewhere.

Salt for private contractors will probably be coming from Chile, Morocco or Egypt. This means prices will probably go up because of short supply and additional transportation costs.

A number of larger salt users are considering bringing in their own supply from different parts of the world, however, the upfront cash required and the sheer logistics (unloading, storage and distribution) are daunting for the inexperienced. I have been told that the main suppliers to our trade have been able to find alternative sources, but the cost will be 30 to 50 per cent more than last year.

Landscape Ontario’s Snow and Ice Management Sector Group have the following suggestions: • Talk to your supplier to understand what their situation is. If you are supplied directly by the mines, you will have to find alternative salt suppliers.

• Incorporate liquids and other alternatives, such as beet juice. Although this is not the complete answer, it will help reduce the amount of salt required.

• Operate more efficiently. Don’t over-salt.

There are even some court cases where people have slipped on excessive salt.

There is a huge opportunity to reduce salt use without compromising safety.

• Consider mixing the salt you do have with sand.

• Let your customers know. It is much

better to be transparent with them. Work together to find ways to reduce salt use by identifying underused parking lots or areas that are not a priority.

• Protect yourself contractually. The Landscape Ontario Standard Form Snow Maintenance Contract contains clauses that protect you from situations where there is scarcity of supply or increased costs. See HortTrades.com/snow-contracts.

• Register for the Snowposium on Sept.

25 where you can speak to suppliers and fellow contractors to find out what they are doing about the situation.

• Properly calibrate your equipment. This can save you up to 35 per cent.

• Secure your salt supply as soon as you can.

Come Alive Outside

In the Joni Mitchell song, Big Yellow Taxi, the lyric says: “They paved paradise and put up a parking lot.” In one of Bruce Cockburn’s songs, he says, “If you stare at too much concrete, you forget the earth is alive.” Last month, we created a little piece of paradise at Yonge and Bloor Street in Toronto when the street was shut down.

Members helped to create a pop-up park overtop of the concrete, and the public loved it. Children were playing, old folks were walking and yoga enthusiasts were exercising on the grass. There was no doubt that what we do for a living makes cities more livable and improves the quality of life for everyone. Thank you to Fairgreen Sod Farms, Market Supply, Urban Garden and Sheridan Nurseries, who together with the City of Toronto, Open Streets Toronto, Landscape Ontario and Come Alive Outside for taking a parking lot and transforming it into a park.

Tony DiGiovanni may be reached at tony@landscapeontario.com.

The winning foursome: Paul Rosenberg, Joe Morello, Tony DiGiovanni and Craig Stovel.

Life lesson from golf Those of you who know me know that I am not a golfer. I don’t own golf clubs, nor do I know what a birdie or a bogey is. Yet at the Highway of Heroes Living Tribute golf tournament last month, I was part of the winning foursome. This was simply because I was in the company of three amazing golfers — the best one being my son-in-law, Craig Stovel. As I reluctantly posed for the victory picture, Dave Turnbull turned to me and said, “That is the story of your life… you surround yourself with great people.” David could not be more correct. I have always been fortunate to be in the company of wonderful, talented, creative, dedicated and committed staff and members. Thank you for making me look good!

The HOHLT tournament raised $112,000 thanks to the generosity of many golfers and sponsors. An anonymous donor also agreed to match all of the funds raised. So far, we have raised $3.5 million of our $10 million goal.

WWW.HORTTRADES.COM 25

PUBLIC RELATIONS

tistics from the conference, recorded by the KCI Group: • Canadians give more to charity today than they did 30 years ago. Between 1984 and 2014, total donations claimed by tax filers has increased by 150 per cent.

• Women comprise 47 per cent of donors.

Up from 36 per cent in 1985.

• In 2014, one per cent of tax filers earning $250,000 accounted for 31 per cent of all donations. In 1984, the top one per cent then earning $80,000 a year accounted for 16 per cent of all donations.

• A shift in causes shows a decrease in donations to religious organizations and a significant increase in donations to international charities.

• 25 per cent of donors say that although they are satisfied with how much they give, they could give more.

Some interesting facts and feedback came from the conference and could help if you are considering a fund raising campaign. For complete information, visit the foundations website at rhf-frh.ca.

Ottawa Chapter helps local charity

LO’s membership team interviews Ottawa Chapter Past President, Ed Hansen, at the Cancer Survivors Park in Ottawa, Ont.

Seasons of giving

By Denis Flanagan CLD LO Manager of Membership and Public Relations

F

or people who work at charitable organizations, the next couple of months leading up to the holiday season are when donations peak for most causes. For many of us, the holiday season is a reminder that others many not be as fortunate as we are. Helping others is a very rewarding feeling.

Philanthropy at its best

In the green profession there are many fantastic causes and initiatives that get great support from Landscape Ontario, its members and the industry. I attended the

Highway of Heroes Living Tribute golf tournament in Port Hope last month, where the sold-out event raised over $100,000. On top of that, an anonymous donor agreed to match the significant amount of money that was raised. It was also announced at the event that The Right Honourable David Johnston, Canada’s 28th Governor General and his wife, Sharon Johnston, have now become patrons of the HOHLT campaign. When he was in office, (2010-2017), one of Mr. Johnston’s personal goals was to discover more about the subject of philanthropy/giving. In fact, he formed the Rideau Hall Foundation (RHF), which hosted workshops inviting many non-profit, corporate and government representatives to share views on current giving trends, increase sector connectivity and to learn through the Giving Behaviour Project.

Canadians across the country were invited to follow the conference online and submit questions. Here are some interesting sta-

26 LANDSCAPE ONTARIO SEPTEMBER 2018

Not far from Rideau Hall, our wonderful Ottawa Chapter members continue to support many local causes. This year’s golf tournament held in late July raised over $3,000 for Do It For Daron (DIFD) — a charity that supports education awareness and research to encourage young people to talk openly about mental illness. This disease affects all of our lives and businesses.

Many Ottawa Chapter members also continue to support the Cancer Survivors Park that was built several years ago. Not only did their hard work help to provide a beautiful green space in the heart of the city, the park has also touched the lives of many patients and family members that visit the park.

The LO membership team visited some Ottawa Chapter members last month, including Chapter Past President, Ed Hansen, who gave some insight on why area members so freely contribute so much of their time and materials to many local projects. You can watch the full video of our interview with Ed on the Ottawa Chapter page at HortTrades.com/Ottawa.

If you are in the mood to give this season, talk to your local chapter board at a local chapter meeting to see how you can get involved in a worthwhile project. You’ll soon be glad you did.

Denis Flanagan can be reached at dflanagan@landscapeontario.com or at 905-875-1805, ext. 2303.

MEMBERSHIP

Yards Unlimited Landscaping proudly displays LO Awards plaques in its studio.

The best of the best

By Myscha Stafford LO Membership and Chapter Coordinator

W

hen you walk into the stunning design studio of Yards Unlimited Landscaping in Ottawa, Ont., one of the first things you notice is the number of LO Awards of Excellence plaques on the walls from floor to ceiling. The view is very similar at Peter Knippel Nursery, located nearby in Gloucester, Ont. Last month, your LO membership team visited these and other award winning member companies, including Living Green Landscaping in Winchester, Ont. and Roger Willis Contracting, based in Kars, Ont. The jobsites we visited were stunning.

The quality of work was impeccable and the happiness of the property owners was undeniable.

All of the members we talked to agreed that submitting their projects in LO’s annual awards competition gave their employees extra motivation. Winning an award for those projects gave them an added sense of pride and ownership in their work and helped to foster a healthy team environment. Entering the Awards also shows your team how proud you are of their skills.

People also want to work for an award winning company. They know these com-

panies are continuously striving for excellence and encourage the highest levels of creativity.

The work performed by award winning companies is also in high demand. Consumers are willing to pay for quality work, attention to detail and excellent customer service. Being an Awards of Excellence winner shows you are among the best of the best — what a great marketing tool for potential clients.

Time is running out for LO members to enter this year’s Awards of Excellence program. Remember, this opportunity is exclusive to active members. Below are steps to help you with the online entry process.

Step 1: Log in Visit LOCC.ca and login with your existing account (if you have entered before or registered for other LO events). If you don’t remember your password you can reset it. New users can simply enter an email address and create a password. Once logged in, select ‘Awards of Excellence Submissions.’

Step 2: Adding a New Entry Select the program you wish to enter your project in. You can enter the same project in multiple categories if they apply (such as Design and Construction), but the entry will have to be submitted each time for each category. After choosing the category, select ‘Add New Entry.’ You will then select the project category you wish to enter, and

other pertinent information, (Project Name, Client’s Name, etc.).

For ‘Project Summary,” enter a brief, point form description of the project, highlighting specific issues, key features and any special or unusual site problems you encountered (maximum of five points for each). Quirks/conditions imposed by the client may also be included. This is your opportunity to explain why the project should be an award winner. Keep it brief; no fewer than 50 words, no more than 300 words.

It’s time to upload photos of your project — at least eight, but no more than 15 per entry. Photos must be in .jpg format and the largest (original size) and highest resolution and file size possible. Company name, logo and any reference to the client MUST not appear in the photos or descriptions. DO NOT EDIT/ENHANCE YOUR PHOTOS. The judges will disqualify a project if images have been retouched.

Next you are required to complete the ‘Work Completed By Your Company’ chart.

You must select one option for each category of work. This show what aspects of the project were completed by your company and which were performed by subtrades. So if you didn’t install the pool, don’t select that option!

Step 3: Authorization Forms All entries must include a completed ‘Authorization Signatures’ form. This gives LO the right to publish photos and descriptions from your entry. This form must be signed by both the submitting member company and the property owner.

Step 4: Submit your Entry Once an entry is completed, you have the option to enter another project or continue to the payment page to complete your entry.

Step 5: Attend the Awards Ceremony Winners of the 46th annual Award of Excellence will be announced on Tuesday, January 8, 2019 at the Delta Hotels Toronto Airport (formerly International Plaza Hotel).

Held in conjunction with Congress, each entry will also earn you one ticket for the event. Tickets will be mailed prior to the event and additional additional tickets can be purchased through the Congress online registration system.

Entries for the Awards of Excellence will be accepted until Oct. 1. This is your chance to be among the best of the best in Ontario’s landscape profession. Please contact me with any questions.

Myscha can be reached at myscha@landscapeontario.com or 1-800-265-5656 ext. 2333.

WWW.HORTTRADES.COM 27

UNDERGROUND WORLD Are your locates provided on time?

By Terry Murphy CLM

I

have heard that some contractors are still having problems getting locate requests completed in the five days that are promised. This problem exists but it is isolated. Things have improved over the years, but certainly are not perfect. You have to understand that, yes in the early spring, you will see some locates go beyond this legislated limit in Bill 8. The locate companies are not perfect and they have problems with the volume of requests in spring.

Things improve as we get into early summer. Here are some suggestions you can follow if you are having problems with the five-day target and are held up on a project.

• Look at the locate paperwork and find out the name of the locate company assigned to your request.

• Follow up directly with the locate company to see if they can assist you with obtaining a more satisfactory completion date.

• If they cannot accommodate you, please call Steve Waugh at ON1CALL at 1-800400-2255 and discuss the details with Steve. He will assist you to get locates done on your project.

Steve’s responsibility is to stay on top of the delivery of locates and to make sure the locate companies are delivering locates in the promised time of five days.

Steve has legal authority to investigate and issue fines and penalties where necessary for repeat offenders who do not deliver locates in five days. Steve has helped many contractors in various situations over the years. Remember to get your locate request into ON1CALL early so that they have as much time as possible to perform to the five day standard target.

Depth of residential gas lines

If you call Enbridge Gas Distribution or Union Gas and asked them what the standard depth of a residential gas line is in Ontario, they will tell you the answer is 24 inches. This is the depth specified by the CSA standards. A Landscape Ontario member recently called me and informed me they had struck a gas line that was much less than the standard 24 inch depth. The member had obtained locates, hand dug around the tolerance zone and followed all of the rules, yet

he still hit the gas line. The member felt the strike was not his fault and that he should not be responsible for the financial costs of Technical Standards and Safety Authority (TSSA) or the repair costs because of the actual depth of the line that was damaged. I can understand this situation, however, realistically, I doubt if any residential gas line after a couple of years of settling will have the depth of 24 inches. Factors such as soil erosion, later construction or changing the grade of the site after the home was built means the gas line could fall anywhere within that 24 inch depth. Being extremely careful while hand digging within the tolerance zone is the only thing the contractor could have done.

The lesson learned is that you can not just assume the gas line is at a depth of 24 inches.

28 LANDSCAPE ONTARIO SEPTEMBER 2018

Annual golf tournament

The ORCGA staged another successful golf tournament at the Club at Bond Head Golf and Country Club just north of Aurora, Ont., on June 26, 2018. More than 200 golfers took advantage of the great weather and enjoyed 18 holes of golf, followed by a great meal and award presentations. The ORCGA is already planning for next year’s golf event.

ORCGA membership renewal

Over the last couple of years we have seen some landscape and fencing contractors join the ORCGA and then not renew their membership for year two.

This is very unfortunate because the Ontario Regional Common Ground Alliance (ORCGA) needs more members to exist. You should avoid this practise and talk to Jennifer Parent at the ORCGA office as to why an ORCGA membership is very cost-effective for your firm.

Our supporters and sponsors help provide financial support, but we need more members to obtain the critical mass necessary to continue to be a responsible and viable organization that represents the damage prevention industry.

We need you to be a member each and every year. The ORCGA has approximately 500 members, and with more than 10,000 landscaping and fencing contractors in Ontario, we should easily have at least 1,000 members. The member cost of $125 for a small contractor is very affordable and comes with many cost saving benefits that easily justify the cost of membership. I urge you to review your membership and if it has expired, please renew. The ORCGA needs your support. If you have any questions about the many benefits available, please contact Jennifer Parent at 1-866-446-4493 or email jennifer@orcga.com.

Terry Murphy can be reached at tvmurphy@ca.inter.net.

PROSPERITY PARTNERS The focused entrepreneur

By Jacki Hart CLM Prosperity Partners Program Manager

A

skilled business owner is focused on what’s important. This may not take place on a daily or even a weekly basis, but at the very least, they check in and focus on what’s happening and needs to happen every month. This check-in requires focus — the next in our list of top skills for great entrepreneurs.

Any business owner can easily become focused on the day-to-day activities of the business: dealing with staff, customer service, managing inventory, marketing, and paying invoices. It’s easy to spend your time and your focus putting out the fires right in front of you, but this limited focus means you may be losing sight of the big picture and that’s where your focus needs to be in order to succeed.

Successful businesses are driven by this big picture (or big horizon) focus. It drives your business strategy. And mastering this important discipline takes practice.

Think about it. How many visionaries do you know that didn’t think long-term, or about the big picture?

Entrepreneurial focus requires the ability to maintain a bird’s eye view, constantly checking that action matches three crucial factors in your business: vision, strategy and targets.

Vision

Where is your business going? What’s the destination? What will be happening (or not happening) when it is successful? What are you aiming at? What does the team understand as the end-game of why they come to work every day? If you haven’t already articulated a vision statement to your team and customers, you should. A vision statement (ONE sentence only), drives the efforts and focus of the entire team. It also keeps the core leadership team on track.

In the Millennial era of business teams, knowing where the company is going, and

how each person will contribute to the greater success, is crucial. In one simple sentence, skilled entrepreneurs can make their single most effective impact on the forward momentum of the company.

If you’re aiming at nothing, you’ll hit it with huge accuracy — and so will your business. Everyone in your business needs focus. If you’ve ever had staff in your midst who just don’t ‘get it,’ and your business operates without a vision statement, then you know exactly what I mean.

If you don’t give clear direction, who will? Ask yourself these two crucial leadership questions if you don’t have a clearly stated vision statement: If not me, then who? If not now, then when? You need a razor-sharp vision statement in order to have focus.

Strategy

The infamous strategic plan leaves many business owners rolling their eyes, muttering something under their breath about “not enough time.” The truly successful, effective business owners are the exception. They understand the importance of having a detailed road map.

By now, most of us have experienced a bad piece of advice from an in-car GPS unit — something we somewhat follow blindly, and with deep trust. What the GPS unit is missing is the understanding of the context of your preferences for the journey. It usually gets you to where you want to go eventually, but often in an inefficient, wasteful way (time, distance, traffic patterns, etc., despite setting your preferences for the journey). It is helpful when traffic is moving along smoothly (just like your business), and typically becomes increasingly inefficient as unplanned things get in the way (just like your busi-

REGISTER NOW! horttrades.com/ seminars/2018-09-20/PP016

ness). Journeys started with the greatest plan rarely end with adaptability and focus on what’s important.

Think of your business in this way: without all of the information laid out (the strategy), you have no ideas to what you need to apply resources to, how much or when. How can you engage your team (or attract them) if you’re unclear as to what contribution they will need to make (and the return on investment they will bring)? The strategy is the road map from which you focus the what, when and how. And for this, you need one.

Targets and goals

Whether daily, weekly, monthly, quarterly or annual, targets are an important part of business success. They are the milestones on which your team and your marketing and business results depend on.

They bring clarity and create important metrics, driving what gets measured and when. They provide focus.

Everyone needs to be focused on results. Targets and goals help to create the ability to measure performance. This is what drives accountability. It’s what rallies the team and drives focus.

“If you’re aiming at nothing, you’ll hit it with huge accuracy.” Remember that previous statement? When there is an absence of clarity, there is also an absence of focus. If you don’t set targets and spur on all efforts to meet or exceed them, then who will?

The focused entrepreneur will maintain a bird’s eye view, constantly checking that action matches strategy, vision and targets. This can help you to sort through the intense pace of your business, gain crystal clear focus, and launch your results to break through to your next level of success.

Jacki Hart may be reached at info.peertopeer@landscapeontario.com.

Peer to Peer Muskoka Summit Sept. 20-21, 2018 WWW.HORTTRADES.COM 29

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Stur Design Wallace Chevrolet

A full-day event, with keynote speakers, lunch and closing reception Monday January 7, 2019 Delta Hotels Toronto Airport, International Ballroom Held in conjunction with Congress ’19.

REGISTER BY DECEMBER 14 TO SAVE MONEY! $140 for members and $190 non-members Admission to Congress 2019 Trade Show and Tailgate Party is included with registration.

For details and registration, visit LOcongress.com 30 LANDSCAPE ONTARIO SEPTEMBER 2018

The 2019 edition is presented with recognition of the OALA. An initiative of the Landscape Ontario Designer Sector Group.

Presented by

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For more information, stop by your nearest Ontario John Deere dealership or visit online.

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32  LANDSCAPE ONTARIO SEPTEMBER 2018