January Landscape Trades 2015

January 2015 VOL. 37, NO.1

landscapetrades.com

Inspire efficiency, defeat competitors Case studies offer hints on legal exposure Butterflies can sell sustainable design

Distinction in the

DETAILS Award-winning landscapes from a judge’s perspective

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Contents

JANUARY 2015 VOL. 37, NO. 1

FEATURES

Details make the difference 6 A judge’s perspective on what makes an award-winning project

BY SARAH WILLIS

12 Changes to Canada’s hardiness zone map

Updated climate data results in new zone creation

COLUMNS

BY DANIEL McKENNEY, JOHN PEDLAR, KEVIN LAWRENCE, PIA PAPADOPOL and KATHY CAMPBELL

64 MANAGEMENT SOLUTIONS

Promoting jobsite efficiency

boosts bottom line

20 Protect your brand

Landscape construction websites’ content subject to theft

BY HELEN LAMMERS-HELPS

24 Theft prevention

BY MARK BRADLEY

69 ROAD TO SUCCESS

Life stands still for no one

Make it difficult for thieves to target your company

BY SUSAN HIRSHORN

72 SUSTAINABLE LANDSCAPING

A sales secret, and promoting pollinators

28 Phosphorous is no fall-guy

BY ROD McDONALD

Lawn fertilizers incorrectly blamed for water pollution

BY PAUL GROTIER

74 LEGAL MATTERS

Quick lessons from case studies

30 Western labour woes

Changes to TFW program results in labour shortages

BY SARAH WILLIS

34 New markets for edibles?

Growers and retailers convene to discuss opportunity in edible ornamentals

BY SARAH WILLIS

36 Designs with drama

Christina Salwitz celebrates a love of foliage

BY SARAH WILLIS

40 Selling the healing power of plants

Karin Vermeer finds her passion in hort therapy

BY SARAH WILLIS

BY SEAN JAMES

BY ROB KENNALEY

DEPARTMENTS Green Pencil CNLA News New Products Industry News Coming Events Classifieds Where to Find it

4 46 76 77 82 83 85

42 Case study in transformation

Business consultant makes 10 recommendations

BY JEFFREY SCOTT

IN THIS ISSUE:

ON THE COVER: MapleRidge Landscapes Ltd

Congress 2015 Show Preview Pages 49-62

Canada’s Premier Green Industry Trade Show and Conference

Featuring Fencecraft and Green Infrastructure JANUARY 6-8, 2015

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JANUARY 2015 | LANDSCAPE TRADES | Register today LOCONGRESS.COM Produced by

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3

greenpencil Reader survey shows an industry poised for growth

2015, here we come If you can’t measure it, you can’t manage it.

That statement is often attributed to business thinker Peter F. Drucker, though it can’t be found in his writing. At any rate, the 204 respondents to Landscape Trades’ annual reader survey deserve appreciation, because your real-world answers and opinions go a long way to help measure Canada’s diverse horticulture industry — on top of the primary objective, which was guidance on the direction your magazine takes in the coming year.

For example, everybody in Canada’s green industry knows that most companies operate in more than one distinct sector.

The classic example is the construction contractor that deploys his staff and equipment for snow in the winter. But we could never support that multi-sector participation with numbers — not through the ocBy Lee Ann Knudsen casional economic impact studies done for the horticulture industry, and not through Statistics Canada.

So we asked a simple survey question: that respondents check off each and every sector in which their business operates. From 163 respondents to that question, 580 sectors were ticked. Finally, we can now quantify multi-sector participation within Canada’s green industry; the average sector participation rate is 3.58.

This is important because each company may well have three times the impact on Canada’s employment and economic vibrancy than would appear at first glance. On a smaller scale, it is also important because it affirms the need for Landscape Trades to continue serving a broad base of green industry sector needs.

And readers were generous in taking time to be specific about those needs. We got feedback asking for everything from more coverage on lawn care regulations, to preventing pool deck design errors. Those two responses were very specific; on the other end of the spectrum was a keen thirst for more knowledge on innovation, efficiency and competitiveness.

4 | JANUARY 2015 | LANDSCAPE TRADES

Growth forecasts were strong; a full two-thirds of readers expect stronger business performance in 2015. A mere three readers expect weaker performance, and 32 per cent expect the same as 2014. Optimism was offset, however, by concerns over the challenges that limit green industry growth. Those most commonly cited were, in order, availability of skilled labour, lower-priced competitors, skill and time constraints on managers and that perennial factor, weather. Readers seemed to take the management skill constraint seriously, since well over 60 per cent asked for more emphasis on soft skills, including human resources, in future issues.

From our editorial staff perspective, we continue to puzzle over the huge acceptance gap between the two versions of our Source Book. We perform a massive data collection effort each year to publish this unique product and service directory. It is the only such directory that vets for availability in Canada, organizes products by categories, and provides supplier listings with complete contact details. The print version is published each May, while the online version, LTsourcebook.com, is updated throughout the year. The print version is most popular with readers, hands down. While respondents did not exactly say as much, it seems that consulting the print Source Book in one’s hands trumps the most up-to-date online information.

And thanks to those who pointed out how the online version could be made friendlier; we are listening.

On the content side, several readers asked for business profiles, so they can read stories about ways fellow Canadian industry members handle business challenges. Landscape Trades has rarely published this type of story, but we will take the suggestion to heart for next year’s planning.

One reader asked for more Letters to the Editor. We continually challenge industry members to write to comments@ landscapetrades.com, and share what is on your mind. If you write, we will find the space.

Finally, one last comment sticks out; this reader asked for, “more articles for labourers as they are the most abused resource on this planet and have been for thousands of years.”

While we can’t say for sure who is a labourer in this reader’s mind, we are keenly aware that all our readers work hard in a tough business. Our continued efforts to listen, and serve your LT needs, are a mark of respect.

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Small in size, big in action. The NEW STIHL TSA 230 is the first battery-powered cut-off machine with a 230 mm/9” cutting wheel, and it is particularly light and small at only 3.9 kg/8.6 lb (without battery). Emission-free cordless technology ensures clean work, both indoors and outdoors. The standardfitted water connection and optimal accessories for attaching to a vacuum cleaner ensure effective dust control when cutting. With a cutting depth of up to 60 mm/2”, the TSA 230 is equipped for a variety of applications.

• Unrestricted mobility: The cordless battery technology opens the door to countless uses, even in places with no electricity. Recommended battery, AP 180.† • Light on emissions: As a completely emission-free cordless power tool, you can use the TSA 230 in confined spaces. The integrated moisture protection also allows for outdoor use in bad weather.

• Power at your fingertips: This cordless cut-off machine starts quickly and easily at the touch of a button. The TSA 230 is designed to cut the same range of materials that our gas powered Cutquik® will cut, including roofing tiles and indoor drywall.

• Small and compact: With a weight of only 3.9 kg/8.6 lb (without battery), a 60 mm/2” cutting depth and cordless battery operation, provides flexibility and ease of handling in tight spaces.

• It’s all in your hands: The ergonomic, curved handle offers a secure grip in any working position, allowing precise control.

• Control the dust: The standard-fitted water connection ensures optimal dust suppression when using water. Indoors our optional vacuum/depth gauge can be used with a vacuum to provide effective dust control.

• Comfortably equipped for hard work: Equipped with a spindle lock so you can easily change cutting wheels, a rundown brake for fast stopping and a central main switch to turn it off completely.

• Always ready for use: The brushless EC motor with maintenance-free belt drive and enclosed control unit is particularly low-maintenance and durable.

The highly-efficient EC motor converts battery power into excellent performance.

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Details make Attention to small things is key to building an award-winning project

BY SARAH WILLIS

Over the years Alistair Johnston of Strybos, Barron King, a landscape architecture firm in Mississauga, Ont., has been judging green industry awards entries.

He and fellow judges have seen some outstanding landscape designs fail to qualify, simply because one detail was overlooked.

Landscape Trades spoke with Johnston and asked him about the most common construction errors judges see year after year. This is not intended to be an in-depth how-to article, but rather give some insight into what landscape design and construction judges look for, and the level of detail necessary to create an award-winning project.

Paving stone When laying stone along a curved edge the pattern rarely fits perfectly, requiring a lot of careful cutting. In

Long, continuous lines in modular pavers happen when the installer doesn’t step back to view the pattern he or she has created.

6 | JANUARY 2015 | LANDSCAPE TRADES

Johnston’s experience, the contractor often pieces slivers of stone in and around the pavers. Some contractors see this as a demonstration of their cutting skill, but is problematic for several reasons. The small slivers can crack apart, or may eventually fall into the bedding sand. Either way, using small slivers of concrete paving stone compromises the integrity of the surface, which is engineered to lock together.

The best practice is to remove two smaller stones from the interlocking pattern and cut a single larger stone to fit in the space.

It takes a bit more time, but makes a big difference in the aesthetics of the hardscape, as well as its stability.

Time is always of the essence on the job site, and sometimes an installer can get in ‘the zone’ laying interlocking paving. Johnston cautions that it is important to step back from your work every once in a while, as he has seen long walkways with a bit of a wiggle in the lines, meaning the installer didn’t realize he was veering off the string line as he was working.

Another detail that catches the judge’s eye is extended continuous joint lines in ashlar interlocking paving stone patterns.

An ashlar pattern is a group of random, shaped pavers designed to fit into one module. The paving stone manufacturer generally supplies suggested patterns for ashlar modules, but some installers create their own random pattern, getting into a routine with their head down, laying stone.

Johnston says the extended joint line breaks up the aesthetic pattern unnecessarily, but more importantly it affects the structure of the paved surface. The long joint line diminishes the strength of the binding, interlocking effect. “Typically in a driveway, this is the part that will fail,” he explains. Fixing this tendency is as easy as occasionally stepping back from your work to eye up the lines, and make sure you are laying a random, interlocking pattern. Check with your paving manufacturer for recommendations, but Johnston says a good guideline is to lay no more than five to eight pavers in a line without an intersecting joint.

There is an exception to every rule, and sometimes specs will call for uninterrupted lines in paving, but they are usually against the grain and part of the overall landscape design.

the difference Flagstone

Ponds and water features

Many of the rules in laying interlocking paving apply to flagstone, too. The use of square-cut flagstone is trendy, yet can result in long continuous joint lines detracting from the overall look of the surface if attention is not paid to the joints.

Little sliver cuts and thin wedges cut to fit a curve draw the eye as it picks up inconsistencies in the paved surface, says Johnston. Again, a larger piece should be cut to fit the curve, rather than using several small ones.

Sometimes the design and construction of an award entry is impeccable, except for the pond or water feature, which stands out like a sore thumb. In his experience as a judge, Johnston admits it is rare to find a well-constructed pond, and notes that proper integration of water features into landscapes is essential. What makes a good pond? Johnston prefers to emulate nature, contemporary sheer descent-type features aside.

Judges will mark a landscape down if a pond is plunked down without good planning — liner installed, covered with a few slabs and surrounded by a whole lot of beach stone. Beach pebbles look good in the bottom of a pond, and in pockets or shelves around the side, says Johnston, but they look out of place surrounding an entire pond set in a lawn or garden. Another red flag for judges is the use of armor stone in water features, “It looks manufactured,” he says, adding it can detract from the look of the entire design. “The placement and selection of rocks takes a lot of time, and over the years we have seen that the use of longer, layered rocks in smaller tiers is more effective. It gives a weathered, softer feel.”

The scale of a water feature is extremely important, as is the

Avoid the “shattered glass” pattern in flagstone, with too many small pieces, to provide a more professional design.

Laying random flagstone can be challenging, and over the years Johnston says he and fellow judges have seen contractors use too many pieces with sharp angles or lots of triangular pieces. This results in a ‘shattered glass’ effect, that can be jarring in an otherwise tranquil garden. When laying random flag, the ideal is a five-pointed stone, but triangular pieces can be fitted in tight corners. Experienced craftsmen keep consistent jointing between all the flags for a pleasing and professional look.

Pond designs should look natural, without the use of armor stone and too many beach pebbles surrounding the whole pond.

JANUARY 2015 | LANDSCAPE TRADES |

7

placement in the landscape. “Ponds and water features are difficult to situate. A water feature should be placed so it makes sense in the landscape as a focal point, not just stuck in a corner because the owner asked for one,” he says.

Designing a water feature requires a different application of art and science than creating the rest of the landscape.

If in doubt, Johnston suggests taking a course on how to properly design and install ponds, or ask someone whose work you admire for guidance or advice.

Planting An award-winning planting scheme must have some type of theme, whether it be contemporary, formal or naturalized, and Johnston adds it should match the hardscape.

“When designing, less is more. You get more impact using 10 different plants throughout the garden than with 20 different types.” A little bit of everything is too much.

Judges are looking for plant choices that will provide interest and texture throughout the year, as well as the right plant for the right place. Judges know that contactors walk a fine line between planting so the garden looks full when they leave the job site, or planting so the landscape looks good in five year’s time without

This garden sculpture is a great example of a piece that is in scale with the overall garden, and matches the garden style.

rules you try to follow if you can. “Beauty is in the eye of the beholder, but placement of garden art is very important.

“We often see over-use of sculptures. Unless you’ve designed a dedicated sculpture garden, several pieces of art should not be situated in the same planting bed. They should be separated somehow, with structures, screens or set in distinct garden rooms.”

Pay attention to scale of the objects d’art in the garden, too.

If the sculpture or piece is large, then it should be balanced with larger plant material or structures. Johnston recommends creating an appropriate base for large pieces so they are stable, stay upright and vertical.

Carpentry

Less is more when choosing a plant palette. Choosing and repeating a few plants throughout the garden has a big impact, as demonstrated in this award-winning project.

rigorous pruning and thinning. “We see a tendency to overplant in many landscapes, but I think we need to educate the customer and encourage patience to let the plants fill in.”

An often-overlooked detail is the shape or edge of the beds. “If you are using curves, plan them with a broad arcing radius, not tight curves. And, if the garden is a formal design, Johnston reminds contractors to finish the straight edges with a string line. “A poor edge ruins the effect and draws the eye right away.”

Garden art Using art or accents can be challenging and admittedly subjective, but Johnston says there are universal design 10 | JANUARY 2015 | LANDSCAPE TRADES

“The key to excellent carpentry work is in the details, whether it is trim work, custom made lattice or concealing connections,” Johnston observes.

“Make sure your posts are plumb and everything is level.”

Designers call this the This contractor took the extra time to put a fit and finish, and it’s the quality finish on all his woodwork, and won extra time spent in sandan award for his efforts. ing, filling holes and careful painting or staining that makes the difference between a nice landscape and an award-winner. “It’s always in the details.”

In the end, Johnston says, the most important part of the landscape is underground, and primes you for success up top. It’s the granular base for paving, the topsoil, the footings and foundations for fences and structures; get them right and you are well LT on your way to recognition.

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Canada’s plant hardiness zone map has been updated using climate data from 1981-2010 resulting in significant changes with zone designations altered in many communities. Additionally, the new map includes two new zones (8b and 9a).

Canada’s new

plant hardiness zones

BY DANIEL W. McKENNEY, JOHN H. PEDLAR, KEVIN LAWRENCE, PIA PAPADOPOL and KATHY CAMPBELL GREAT LAKES FORESTRY CENTRE, CANADIAN FOREST SERVICE

Significant changes you need to know

12 | JANUARY 2015 | LANDSCAPE TRADES

Hardiness zones are intended to help define the potential suitability of perennial plant species to different regions of the country. Canada’s plant hardiness zones have recently been updated using climate data covering the period from 1981-2010.

The changes are significant, with zone designations changing in most communities across the country. Here we provide a quick refresher on the history of hardiness zones in Canada, and some insights on their use and what the future may bring.

Canada’s plant hardiness zones map was originally developed by Agriculture Canada in the 1960s. Researchers examined survival data for 174 woody plant and shrub species and cultivars at 108 test stations across the country. A hardiness index was generated at each test location according to performance and survival rates of the various species under study. The hardiness index was ultimately modeled as a func-

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tion of seven climate variables that influence plant survival and growth: Mean minimum temperature of the coldest month, frost-free period in days, rainfall June through November, mean maximum temperature of the warmest month, rainfall in January, mean maximum snow depth, and maximum wind gust in 30 years. The original zone map was produced by calculating the hardiness index at 640 climate stations using 1930-60 climate data and then hand-interpolating these values onto separate maps of eastern and western Canada (Ouellet and Sherk, 1967c). Raw hardiness values (which ranged from 0 to 92) were classified into 10, 10-unit zones (labelled 0 to 9), and each zone was further divided into two, 5-unit subzones (indicated by the letters a and b). It is these zones that are commonly known to gardeners and other users.

The United States Department of Agri-

culture (USDA) also has a hardiness zone map that is used to guide planting decisions in Canada (planthardiness.ars.usda. gov/PHZMWeb/). It is based solely on annual extreme minimum temperature — the average coldest day of the year — so it does not include the effects of factors like snow cover. This model was recently updated by the USDA but the update did not include Canada. This updated map has eleven 5.6oC zones (1-11) within the continental United States which are further subdivided into 2.8oC half zones (e.g., 1a, 1b, 2a, etc).

Both the Canadian and USDA plant hardiness maps have now been updated for the Canadian land base using recent (1981 – 2010) climate data (see Figures 1 and 2).

High-resolution versions of these maps are available at planthardiness.gc.ca, including fine-scaled insets for several regions of the country. The old and new hardiness zones

The previous version of Canada’s hardiness zone map, used climate data from 1961-1990.

14 | JANUARY 2015 | LANDSCAPE TRADES

for many communities can be queried at the web site. Note that the Canadian and USDA zones do not overlap in a simple fashion, for example a zone 4a using the Canadian approach does not mean it is a USDA zone 5a.

This should be expected given the very different approaches used to generate the two products.

Adjusting expectations and calibrations Climate changes in the 1981-2010 period have resulted in significant changes in plant hardiness zones. Both the Canadian and USDA approach show increases of 1 to 3 hardiness zone designations across western Canada; relatively small increases of up to 1 zone across eastern Canada (with some areas even showing slight declines); and the appearance of new zones (8b and 9a) on Vancouver Island that had not previously

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been found in Canada.

There are several important points to keep in mind when interpreting and using plant hardiness zone maps. These include: l The zones only indicate “average” conditions — every year can have unique circumstances that can affect plant survival and performance; indeed some parts of the country experience climate that varies much more widely than other places; l Plants species or cultivars are not typically assigned to a zone by intensive tests across a wide spectrum of climatic gradients. There are some exceptions such as shade tree trials in the Canadian Prairies (prairietrees.ca/prairie.htm) but even in this case it does not involve testing across the breadth of Canada’s climate as in the original Agriculture Canada studies; l Canada’s climate and hence zones are already evolving — for example, people may think they are testing and assigning a plant or cultivar to a zone 3 but actually over the last 2-3 decades the climate of that zone has actually morphed to a zone 4. This means that growers and users need to continually adjust and recalibrate their zone assignments and expectations.

More modern methods of plant hardiness zones are being developed; something called climate envelopes (more on this below). These tools provide opportunities to develop more rigorous, species-specific zones that can be updated quickly and can involve citizen science, thus making use of results across a much wider range of climate gradients.

Climate envelopes; zones of the future?

An emerging alternative tool is the use of individual species distribution models, also known as climate envelope models. For this approach, all that is needed are the longitude and latitude coordinates where the species is known to occur in an enduring manner.

Experience suggests that as few as 30 reasonably well distributed observations can produce robust maps indicating where the species can perform well.

In support of this approach, plant distribution data from across North America is being gathered through ongoing citizen science and data sharing agreements with 16 | JANUARY 2015 | LANDSCAPE TRADES

This map shows Canadian plant hardiness zones using the United States Department of Agriculture’s model. It is based solely on annual extreme minimum temperature and does not take moderating factors like snow cover into account.

government and non-government organizations. These data, which currently consist of approximately three million plant occurrence observations, have been used to generate maps for nearly 3,000 North American plant species (see http://planthardiness. gc.ca/). These include models that are based on both temperature and precipitation variables as would be experienced in natural settings, as well as temperature-only models which are aimed at situations where water can be added by the grower/gardener. This work is ongoing and maps are updated as new data become available. More details are provided in the references below.

Final comments Although hardiness maps remain useful, they do have important limitations that need to be recognized. The maps apply a single formula for the entire country, ignoring possible interactions in climatic variables that may vary across the country. For example, as the climate evolves, warmer temperatures may be useful for plant survival in western coastal areas but could decrease snow cover in other parts of the country exposing plants to lethal minimum temperatures and damaging winter rains. Furthermore, the hardi-

ness zone designation for a particular plant is often not based on extensive testing in the field, which limits the overall effectiveness of the system. In addition, given that climate is changing, the testing and assignment of plants to zones is a moving target. Growers may think they are testing a plant or new cultivar in a particular zone, but that zone – like the climate – is evolving.

Plant species respond to climate in individualistic ways. Species-specific distribution models are increasingly practical and offer a flexible and rapid approach to mapping potential distributions. Through data gathered as part of our plant hardiness project, we have developed climate envelope models for nearly 3,000 species to date that cover both the U.S. and Canada. This work is ongoing as time and resources allow. A much larger set of individual species maps could be developed with fairly minimal coordination between nursery growers and citizens. Collaborations are invited, check LT out planthardiness.gc.ca.

For further reading go to Landscape Trades.com

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your marketing profile

BY HELEN LAMMERS-HELPS

Cut-and-paste promotes a worrisome type of identity theft Jason Bouwman has been noticing a disturbing trend. Bouwman operates a marketing company, Compass Creative, in Stoney Creek, Ont., and has created websites for many companies in the landscape, construction and home renovation industries. Several times he has seen his own website, and those of his clients, copied verbatim – logos, taglines, text and images.

It’s this theft of website content that Bouwman finds so disturbing. “Lifting content from a competitor’s website shouldn’t be any more acceptable than breaking into their yard and stealing their skid steer,” he says.

Make no mistake about it, it is theft. Lesley Ellen Harris, Canadian copyright lawyer and author of the book, Canadian Copyright Law, says, “content on websites is protected by copyright, which includes images, photos, audio and video recordings and text.” It doesn’t matter if there is a copyright symbol or not, she says. “Those works are automatically protected upon their creation, whether that’s on the camera’s memory card, on a smart phone or on a computer. It is not mandatory to use the copyright symbol on the work or register it with the Canadian Copyright office.”

While today’s technology make it very easy to cut and paste, that doesn’t make it right, says Bouwman. It isn’t fair to the company that paid someone to create a marketing strategy and write the website content, says Bouwman. “They’ve invested thousands of dollars, and it isn’t fair to steal it.”

20 | JANUARY 2015 | LANDSCAPE TRADES

The Landmark Group in Collingwood, Ont. is one of those companies that has had its website and tagline copied. Sales and Design Manager, Darren Bosch, says it has happened several times in the past year. In one case, another company copied text, graphics and photos, right down to using a photo of Landmark Group employees receiving an award.

The thefts make Bosch angry. “We invest heavily in defining and refining who we are.

We’ve invested a lot of time and money and it’s frustrating when someone steals it,” he says.

He wonders if some people know it’s unethical but don’t realize it’s actually illegal.

“It’s no different than stealing plants out of another company’s yard,” he says.

“It’s cheating and it’s theft,” agrees Adrian Bartels, President of Cedar Springs Landscape Group in Oakville, Ont., another company that has had its website copied.

“We spend a lot of money on marketing and a lot of that goes into the thinking behind it.”

Lose-lose situation Companies that steal website or other marketing content aren’t doing themselves any favours, says Bouwman. Google doesn’t like duplicated content so the search results for both companies will likely suffer as a result, he explains. And copying exposes you as a fake, someone who can’t be trusted, he adds.

Bouwman understands the temptation to copy another website. “You see a site you like and you think, ‘That looks good…just

copy that.’” The problem is that it may be the right look for that company but not for your own. “Every company should have their own voice,” he says.

To create the right brand and story for your company can be a tedious process, but it will be much more effective, he continues.

“You want a website that is an authentic expression of your company. You want it to be cohesive. You can’t just copy someone else,” he explains. This process takes time, so some marketing or landscaping companies try to skip this step, he says.

Bouwman recommends taking the time to develop your company brand, position, marketing strategy and story. Then you can take that to the printer or the website designer, he says. “Don’t buy the tactics such as the website, sign or brochure, until you’ve done the strategy,” says Bouwman.

Rip-off recourse What should you do if you discover someone has copied your website or brochures without your permission? Bouwman makes the following suggestions based on his own experience.

Hold off on contacting a lawyer initially, he says. Instead he recommends contacting the website owner to appeal to his or her common sense in a calm and respectful way. Bouwman likes to send an email with a “caught with your hand in the cookie jar” illustration to make his point.

He has found this to be an effective way of

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dealing with the problem. In almost all of the cases the offending party rectified the situation once they had been found out. “They’re usually pretty embarrassed,” he says.

If a polite email or phone call doesn’t work, he advises leveraging your membership in your provincial horticultural trade association. “The mission of all green industry associations is to represent members and foster industry growth, so helping businesses deal with this sort of issue is firmly within their mandate.”

In some instances the website owners didn’t even know about it, he adds. The designer had copied another website without the client’s knowledge.

Preventive measures There are some ways to protect your company from being taken advantage of in this way. Just as you recommend clients work with a professional landscape designer, begin by hiring a reputable website designer, says Bouwman. “Make sure they will guarantee that they are giving you original content,” he says.

To discourage others from using your website content, Harris suggests putting copyright notices and information on your website.

To protect your photos from being used without your permission, place a watermark with the name of the owner and year in the bottom corner of the photograph.

Hear Jason Bouwman at Congress 2015 GENERATING MARKETING RESULTS: The One Question to Ask Before Spending a Dime on Marketing The right approach, and a single question, can enhance the effectiveness of your marketing spend. Don’t miss Jason Bouwman’s presentation on controlling the direction and scope of your marketing plans.

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This makes it easy to identify the source of a photo and discourages others from using it without permission.

Logos and tag lines can be trademarked to offer additional protection. Although it can be expensive to prosecute offenders, if all else fails, you can contact a lawyer to begin legal proceedings, says Bouwman. Harris agrees. “If the infringer does not respond or denies their use is an infringement, you could retain a lawyer to send a cease and desist letter,” she says.

Some companies may think that they won’t get caught stealing website copy or taglines but Bouwman says he regularly searches the Internet. “The odds are that I will find websites that have copied my work.”

Bouwman recognizes that traditionally there’s a lot of borrowing of ideas that goes on in the industry, but this goes too far, he says. “People need to understand that it’s LT theft,” he adds.

Helen Lammers-Helps has a degree in agriculture from the University of Guelph. She has been writing about agriculture and horticulture for more than 10 years.

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Hardening

BY SUSAN HIRSHORN

the

target

Equipment theft cannot be totally prevented.

But you can make your company a tougher target with some common-sense strategies.

R

ecently Ottawa area saw a rash of equipment thefts.

Ed Hansen, of Hansen Lawn and Gardens in Ottawa, mentioned that his design/build and maintenance firm was robbed three times over a threeweek period. The thieves helped themselves to line trimmers, backpack blowers and cans of gasoline from his 2500 litre tank.

Hansen’s loss was less than $5,000 and his business will have to absorb it since the cost of making an insurance claim would exceed the value of the stolen goods, in terms of increased premiums, he said. “In the short term, small thefts are bad for cash flow. You’ve got to replace the equipment, repair damage from the break-in and there’s down time from work, dealing with police and other matters related to the theft.”

Law enforcement warns that even when stolen goods are found and returned to owners they are not always in the best shape. So, instead of simply chalking up theft to the cost of doing business, it’s worth trying to make your business less appealing to thieves. Some strategies might even reduce your insurance costs.

GPS tracking GPS tracking for vehicles and other heavy equipment is strongly recommended by Brian Jardine, a Calgary commercial broker for Renfrew Insurance, an insurer serving the green trades. “If the police don’t find the unit within 24 or 48 hours, the odds are they’re not going to find it. But with GPS tracking it can be found within moments,” he says. “If that

24 | JANUARY 2015 | LANDSCAPE TRADES

piece of equipment is at your yard and all of a sudden it moves at 3 in the morning, you’re going to get a text message or a phone call instantly. And within 20 minutes of it being gone, the police are already out looking for it. You’re not having to wait for seven hours to get up in the morning and find the equipment missing and likely halfway across the province.”

ID your equipment However, GPS tracking offers no protection against damage to stolen equipment, or the loss of small equipment inside, say, a GPS-tracked truck or trailer. Sgt. Andrew Roach, of the Ottawa Police Service, recommends that you “tattoo” your equipment — large and small — with your company name, logo and phone number. This will make the equipment unique, recognizable and consequently less appealing to thieves and their potential customers. You can have a welder inscribe the information on your equipment or use permanent, indelible ink. Roach has tattooed his own belongings with the phrase “Stolen from…”— a ploy which tends to discourage borrowers along with thieves! Or you can just write “Belongs to…”, he grins. In addition to tattooing your gear, be sure to keep a record of serial numbers.

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Graffiti on your company’s building or storage unit should be cleaned up, as it encourages less than desirable people to hang around.

in the truck or trailer, but locks are easily broken, warns Roach, and the entire truck or trailer can be stolen.

If your trailer will be at the same job site for a week or two he recommends taking the tires off, or putting it on a block. To protect locks he suggests metal covers. For heavy-moving equipment use immobilization devices such as wheel locks, fuel shutoffs or ignition locks and consider installing battery-disconnect switches. Although professional thieves can outsmart these devices, they will deter some thieves.

At your shop and yard, surveillance cameras can be a deterrent, as long as potential thieves are aware of them. Put them in appropriate areas, including all entrances and exits, advises Roach, and make sure they can capture sharp, recognizable images in the

Where To Learn More Loss Prevention And Security Techniques For Equipment Owners www.ner.net/docs/weblossprevention.pdf l

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CPTED (Crime Prevention Through Environmental Design)

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26 | JANUARY 2015 | LANDSCAPE TRADES

However, a couple of cans of paint used to create ‘unique’ equipment is recommended by Edmonton police as a great deterrant for theft.

dark. A loud, scary dog roaming your property after hours is still a good deterrent, he adds, noting that there are guard dog services that deliver and pick up the animals when needed so business owners don’t have to train or keep them.

Prevention through design Beyond the usual security measures is something called Crime Prevention through Environmental Design (CPTED), an approach to planning and development that reduces opportunities for crime. Communities, parks, neighbourhoods, even homes and businesses can all be made safer through the application of design principles that make it more difficult to carry out inappropriate activities.

Among the principles is making use of natural surveillance. This refers to the presence of neighbours and passersby who might notice inappropriate activity on your property. “If your business is located next to a 24/7 gas station or restaurant, you might want to get friendly with staff who can keep an eye out for your property after hours and report anything unusual,” Roach says.

Keeping your property well-maintained and orderly is another CPTED principle.

Properties that show signs of neglect or vandalism invite thieves to feel comfortable there. “In one study, the mere presence of graffiti more than doubled the number of people littering and stealing,” stated a CPTED manual published by the City of Abbotsford, B.C. Use access control measures such as gates, fences, walls, landscaping and light-

ing to discourage people from going where they are not welcome. “A lot of businesses are parking vehicles at the gate so even if people break through the gates, the parked vehicles slow them down, “ Roach says. Even something as simple and inexpensive as surrounding smaller pieces of equipment with larger ones can send would-be thieves in search of easier pickings.

At the time of writing Ed Hansen was scheduled to have an environmental assessment team from the Ottawa Police Service visit his business and provide some advice. “I think it’s great — it’s a free service and we’re happy to take them up on it,” he says. “We’ve already had a security specialist come in and go through stuff. As a result, we made some changes to our alarm and camera systems.

We’ve made changes to lighting throughout the yard and changes as to how we leave the place at night. This includes making sure that supervisors have a checklist at the end of the night of what needs to be locked.”

Does he feel more secure with these measures? “The reality is if they don’t break into my place they’ll break in somewhere else,” he says. “I just want to make it more and more difficult for them to break in to my place LT again.”

Susan Hirshorn is a Montreal-based writer, editor and communications consultant.

Crime prevention presentation Take part in the CPTED presentation at Congress 2015, Thursday January 8 Register at LOcongress.ocm

Perspective on phosphorous

BY PAUL GROTIER

Lawn fertilizers are being unjustly blamed for polluting waterways

Phosphorous (P) pollution of lakes caught the attention of mainstream media as far back as the mid-1960s when researchers discovered that this mineral nutrient was the chief culprit for algal blooms resulting in eutrophication of lakes. It was found that excessive P acts as a food source for algae, which in turn, depletes the oxygen present in the water creating dead zones.

Back then, urban and industrial waste were the main sources of P contamination of lakes. Several years later, in the 1980s, P was banned in laundry detergents for their role in water contamination and, as a result, algal blooms were kept under control.

However, recent algae issues found in Lake Erie, largely attributed to farming operations and urban water-treatment centres, have once again garnered much attention. As a result, all possible P contaminant sources such as fertilizers used for lawn care are being scrutinized.

MOST LAWN FERTILIZERS NOW P-FREE Over the last few years, researchers and educators have been recommending phosphorous-free fertilizers for many turf applications in lawn care, sports turf and golf. Without a lot of fanfare, the industry began transitioning years ago, with many fertilizer suppliers offering P-free blends. For some time now, lawn care operators have been using P-free blends, but have not promoted this fact to the gardening public. The Lawn Care Commodity Group of Landscape Ontario is currently developing a public awareness campaign highlighting that the lawn care industry has already made a rather significant reduction in its use of P. That said, P is an important part of many compounds that are essential for turf grass growth. Its primary role is in the storage and transfer of energy. Without sufficient P, normal growth and development cannot occur. In addition, the importance of P to root growth is well documented, and grasses grown on soils deficient in P are unlikely to produce fully-developed root systems, which are

28 | JANUARY 2015 | LANDSCAPE TRADES

essential to healthy plants.

As sparingly as it is currently being used, it’s important to understand that P is relatively immobile, and does not move into the soil solution readily. This is an advantage in that P is less likely to leach from most soils. However, this immobility can be a disadvantage to the plant as it might be more difficult to uptake for proper growth.

In general, turf grasses have dense, fibrous root systems that make them quite efficient at obtaining P from the soil and, in most cases, mature soils are abundant in P. ESSENTIAL ELEMENT OF STARTER NUTRITION Establishment is the time that the greatest emphasis is placed on P for adequate turf nutrition. A starter fertilizer having an analysis like 08-32-16, which is higher in P, will be used in this application. The reason for this is the limited root system present in the early stages of growth which is not able to reach out and obtain the P it needs for growth and development. A starter fertilizer will place sufficient P on the soil surface where the seedlings can reach it. Once the grass plant develops an extensive root system, it becomes more efficient at obtaining P and phosphorus-free fertilizer blends become more appropriate after establishment.

Applied incorrectly, P can, however, find its way into surface waterways. If broadcast spreaders are operated too closely to a lakefront and fertilizer is spread directly into the water, that fertilizer is a sure source of contamination. However, when applied correctly to mature turf grass such as a residential lawn, research has shown that P is LT very unlikely to move off these turf areas.

Paul Grotier is a fertilizer specialist with a global producer of agricultural nutrients. He is based in Ontario.

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Western labour shortage

BY SARAH WILLIS

worsens

Program reforms will affect access to temporary workers

Last summer’s reforms to Canada’s Temporary Foreign Worker Program (TFWP) have had an immediate impact on many of the country’s employers. The green industry was not specifically targeted in this reform, which was meant for the food service sector and large employers, but some companies are experiencing collateral damage as a result.

Harold Deenen, of Hank Deenen Landscaping of Toronto, is the Canadian Nursery and Landscape Association’s (CNLA) Human Resources Chair. Deenen says, “most businesses do not want to go through the TFWP hoops, and would rather hire a Canadian who they could rely on to show up every day.” But unfortunately that is not the reality for many, particularly companies in western Canada, where the lure of high wages in the northern oil fields prevents many small businesses from competing for employees locally. As a result, companies in Alberta have been using the TFWP to solve their staffing needs in recent years.

The TFWP was never intended to provide full-time permanent em-

Canadian landscape businesses find it necessary to use the Temporary Foreign Worker Program to solve their staffing problems.

30 | JANUARY 2015 | LANDSCAPE TRADES

ployment for foreign workers, notes Deenen, but it does provide some relief for companies having trouble finding Canadians to fill positions that are for the most part low-skill, or as Deenen says, “good, solid labour.”

Deenen adds that in B.C. and Alberta, use of the TFWP over the years has enhanced Canadian employment by allowing companies to grow. As companies expanded, they have created new positions that Canadians are willing to take.

Barry Paxton, of Alpha Better Landscape Group in Calgary, says it hired workers through the TFWP in 2006 and 2007. “It worked very well, but we were turned down in 2008 and the next few years.” Once the economy picked up, the government started approving visas again, and the Alpha Better Group has used the program since 2012. The company currently employs 40 foreign workers under the program.

In the past, before an employer could apply to bring a TFW to Canada, he had to obtain a Labour Market Opinion (LMO) that showed the impact that hiring that worker would have on the local labour market. A significant change to the new program requires employers to obtain a Labour Market Impact Assessment (LMIA), a more comprehensive document, as well as disclose the number of Canadians that applied for the job being offered, how many were interviewed, and an explanation of why any of the Canadians were not hired. Each LMIA application costs $1,000, up from $250 for the old LMO. This will mean a big increase in administration fees for companies like Alpha Better.

For some firms, the biggest impact of new reforms is the cap on low-wage TFW positions. For employers with 10 or more employees, TFWs may represent no more than 10 per cent of the workforce. These companies have an 18-month transition time to lower their percentage and reliance on the TWFP. Paxton notes that as his company has 150 employees, he may hire ony 15 TFWs, instead of the 40 currently employed. Obviously, this will have a big impact on the company.

Another critical change is that employer applications for positions that require little or no education or training in areas with unemployment rate at or above six per cent will be refused. Human Resource Chair Deenen finds fault with this, saying Jason Kenney, MP Calgary Southeast and Canada’s Minister of Employment and Social Development, truly believes that if companies pay a high enough wage for any job, they can find a Canadian to do it. But many employers in this country know this is not the case. The government can also be accused of simplistic thinking in assuming that if there is seven per cent unemployment in an area, that seven per cent of the population can be used to fill critical low-skilled labour shortages in industries within that area.

Paxton says, “By Alberta standards, our company is up market and pays competitive wages. Anything over eight hours, we pay time and a half.” Like many companies, the Alpha Better Landscape Group tries to fill its seasonal boots with Canadian students, but they return to school at the end of the JANUARY 2015 | LANDSCAPE TRADES |

31

summer, leaving the company scrambling to finish up the season. Before resorting to the TFWP, his company tried creative recruiting tactics, advertising in other provinces and to minority groups, all with limited success.

In the past, work permits lasted two years, however their duration has now been reduced to a year, which increases both the paperwork and financial burden on employers accessing employees through the program.

These reforms have sparked a bigger discussion with CNLA’s Human Resources Committee, namely, how do we sustainably position ourselves to attract and retain workers? Paxton notes, “there are no easy answers and it will take time and patience to work through this.”

Note: The Seasonal Agricultural Worker Program (SAWP) is exempt from these changes. It is a separate program which allows foreign workers to be hired by primary producers. LT

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easy does it

Edible ornamentals: Everybody is talking about edibles, but no one is quite sure how big the market is, or where it is going. As a scientist, Dr. Rumen Conev of the Vineland Research and Innovation Centre (VRIC) in Vineland, Ont., needs statistics to quantify the opportunities in edible ornaments in order to justify putting research dollars into development of new commerciallyviable cultivars.

In September 2014, researchers from VRIC, together with the Canadian Nursery Landscape Association (CNLA) , invited growers and retailers from across Canada to participate in a nursery research forum to share their experiences and help researchers understand the types of edible ornamental plants which merit investment from growers and retailers.

The presentations affirmed that consumers are definitely zeroing in on the local movement, looking to purchase plants grown close to home, and to grow their own food. Several wholesale growers mentioned they have seen fruit tree sales grow for the first time in a number of years. Urban Agriculture is no longer a buzzword and there 34 | JANUARY 2015 | LANDSCAPE TRADES

is a future in creating and selling edible containers. Erica Lowarz-Cossarin of Sheridan Nurseries noted Brazel Berries, dwarf fruit bushes bred specifically for patio containers, have been a big success.

One grower said we need to consider the reality of what we are offering home gardeners; can a patio blueberry really be successful and sustainable? Make sure what is offered will work. There are different types of customers, so who is the target? The top five per cent of retail customers who want what’s new and will work to make it grow, or the rest of the gardeners who will buy on impulse and try another plant only if they have success with the first? Consumers are losing touch with gardening and agriculture in general, yet there is an opportunity to capitalize on the feeling of pride and success people experience when they grow something they can share with their family and friends.

Mike Byland of Bylands Nurseries in Kelowna, B.C. noted, “Consumer patience is a thing of the past.” Colleen Zimmerman from Terra Greenhouses in Burling-

BY SARAH WILLIS

ton, Ont., agreed, adding, “Customers want a more established plant and are willing to pay more to assure success its first year. They don’t have time for trial and error.” The Holy Grail of fruit bushes for retailers is a hardy compact plant that is self-fertile, fruits the first year, is easy to grow and has good fruit quality.

Peter Cantley, of Cantley Gardens in Toronto, worked for Loblaw Companies for over 30 years, and noted that the retailer has seen declining sales of trees, shrubs and evergreens over the last seven. However, edibles have grown in double digits, including strawberries, haskaps and hardy figs. Garden kits, herbs and salad bowls have also been sellouts. “There is a strong value play” in plant sales marketing, Cantley noted, “People are hunting for deals.” With that in mind, the company has given up on the Mighty Mato tomato, as its customers won’t pay $12 for a tomato plant.

Rebecca van der Zalm of Art’s Nursery in Surrey, B.C., appreciates the “HGTV effect” that has piqued people’s interest, and media. “They want low-maintenance, reli-

Putting a strawberry in a hanging basket makes growing fruit accessible to apartment dwellers.

Mixed salad bowls and herb containers are a retail hit.

able plants,” she said and noted that 70-83 per cent of Millennials do research online before setting foot in a store. Once in the store, they want their online research confirmed by experts. As such, for horticulture retailers, education is no longer optional, and van der Zalm is looking for growers to provide information her staff can use, including sell sheets and POP material — at a level similar to support provided by the cosmetic industry.

At Art’s Nursery, goji and haskap berries and grafted vegetables have not been as successful as van der Zalm hoped they would be; she is working to curate plants and products that will help consumers succeed. Her trifecta for a perfect plant is: Easy to grow, easy to understand and simple to explain.

The common thread throughout the talks was ‘easy.’ The Boomer generation gardens,

and the younger generation ‘decorates.’ We can overwhelm them in the garden centre with too many choices and too much industry jargon. Creating resources that offer easy solutions on a mobile platform is a must.

Representatives from the prairie provinces said that if breeders are looking to develop new hardy ornamentals for their markets, late flowers are a must in order to outlast the spring frosts. A consensus at the table was that Canadian-bred is a great story and people will buy into it, as they trust it will survive.

Vineland researchers suggested focus-

ing research on a sweeter lingonberry, goji berries with improved flavour, hops, alpine strawberry, pineberry, strassberry, more compact elderberries, and a more compact Saskatoon berry with improved fall colour for smaller gardens.

With the help of funding from CNLA, VRIC has already amassed an edible germplasm collection of 102 genotypes from 26 taxa. Researchers at Vineland have embarked on their fact-finding journey, beginning with this valuable input from the trades. LT

< > |

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JANUARY 2015 | LANDSCAPE TRADES |

35

Photos: Christina Salwitz

Designing Whether it’s for the traditional female shopper, a masculine condo-dweller or something with a younger funky vibe, the success of a container program relies on being able to serve these markets with a reasonable margin.

36 | JANUARY 2015 | LANDSCAPE TRADES

Christina Salwitz, of Washington State in the U.S., is known as the Personal Garden Coach. Billing herself as The Motivational Gardener at Large, she consults with homeowners and garden centre owners alike.

Applying her design aesthetic in two very different approaches, she works with homeowners to unlock the vision they have of their garden, and consults with garden retailers to help container design programs perform profitably.

In 2013, Salwitz co-authored Fine Foliage, a book celebrating the diversity and versatility of leaf colour and texture. While the expression “think outside the box” is overused, when you look at Salwitz’s creations, that phrase comes to mind. Her hallmark is creating combinations and uses for plants that make you see colour and texture in a whole new light.

With over 20 years working in garden retail, Salwitz understands the challenges garden centres face, as well as the untapped opportunities in making and selling decorative and functional plant pots. Salwitz has taken

her passion for fabulous foliage combinations and created programs that take garden centre container programs to the next level.

“My core values are saving money, time and labour for garden centres,” she explains.

She teaches retailers to approach creating containers from a recipe standpoint. To get the biggest bang for your buck, you need a plan. Retailers already know who their customers are and, according to Salwitz, should create small, medium and large containers for each key demographic at low, medium and high price points, so there is something that will appeal to everyone visiting your store. “Nail your demographics down, and design for them,” she advises. “Give me a simple black fiberglass pot and I can do different combinations for different demographics all day long – all at the same price point.” Whether it’s for the traditional female shopper, a masculine condo-dweller or something with a younger funky vibe, the success of a container program relies on being able to serve these markets with a reasonable margin.

with drama Paying attention to colour trends is another way to sell more containers. Salwitz notes that a good buyer is always looking forward to see what’s next. The big box stores pay attention to trends and buy scientifically, knowing what will sell. When Pantone announces the colour palette for the upcoming year, you can bet you will see it in Walmart, Target, The Bay and Home Depot. Creating containers around that colour palette will appeal to shoppers, who will see it as new and trendy.

Be aware of key colours, styles and price points for your own market, says Salwitz.

These will change, so you always have to be looking out for them. She says the owner of the garden centre she works for “went bananas” for clipped evergreen topiaries, so much so that they saturated the local market with topiary-themed containers. His next passion was for palm trees, which they used effectively in different containers as well. Salwitz’s point is, “you have to dictate to your customers what they are going to fall in love with. ‘What is the next thing I can sell you,’

becomes a fun challenge.”

“I’m all for stretching the dollar value for garden centres,” she says, “for example if you have an overabundance of one-gallon boxwood, I would create an interesting recipe for a container around boxwood that can be changed up for early season, late season, fall and winter sales.” Salwitz suggests working with growers to find out which plants they are long on, and designing around their specials.

Salwitz still works in a garden centre three days a week, so she is on the front line to pick

up emerging trends. Her passion for garden design now encompasses aesthetic edibles – cashing in on the foodscaping movement.

Salwitz spoke in Boston recently and says there are companies in that area devoted entirely to creating edible landscapes. “This is one way we are going to get market share from millennials and younger shoppers,” she says, and to this end she has developed a presentation appealing to landscape contractors and retailers looking to tap into this LT market.

Catch Christina at Congress 2015

Christina Salwitz is giving two presentations at Landscape Ontario’s Congress.

Pots of bold: Designing with containers for drama!

Tuesday, January 6, 1:30 – 2:30 p.m. Berton Room Eat your landscape: edibles create loyal customers Wednesday, January 7, 10:45 – 11:45 a.m. Berton Room Purchase your conference pass at LOcongress.com.

JANUARY 2015 | LANDSCAPE TRADES |

37

2014

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The healing

power of plants Horticultural therapist reclaims passion for plants and people

“ I really have the best job ever!” says Karin Vermeer, a garden retailer-turned-horticultural therapist.

Vermeer grew up in her family’s garden centre and flower shop in Welland, Ont., gradually gaining responsibility in the business for 30 years. “The business was growing, and I ended up behind a computer all day, doing less and less of the things I liked to do, which is spending time with people and plants.”

Vermeer made plans to transition out of the family business and go out on her own, helping people connect with the green world through horticultural therapy.

She stepped back from the business and worked part-time while studying online with Canada’s horticultural therapy guru, Mitchell Hewson. Hewson pioneered horticulture therapy through his ground-breaking program using plants and garden activities at Homewood Health Centre in Guelph, Ont. “I was happy to be able to study under him, as he recently retired.” she says.

Get a crash course on the power of horticultural therapy from Karin Vermeer at Landscape Ontario’s Congress. Plants and people together: The benefits of selling garden therapy Wednesday, January 7, 2:45- 3:45 p.m. Berton Room Purchase your conference pass at LOcongress.com

40 | JANUARY 2015 | LANDSCAPE TRADES

After completing her studies three years ago, Vermeer quit her day job, and began cold-calling retirement homes in her area. “It is a blessing that I stayed in the region, and had thankfully created a good reputation through my work at our garden centre. People recognized my name when I called.” Her good name may have got her foot in the door, but the positive results Vermeer has seen working with seniors, brain- or spinal cord-injured patients and children, have kept her unique services in demand. “The pleasure and heightened sense of self-worth that people get when working with plants, or creating something from greenery, is rewarding,” she says.

Vermeer admits to having a special love for senior citizens, saying “I can laugh with them, and when I visit retirement homes, sometimes I run across former customers.” They are pleased to see her and reconnect with the gardens they gave up. Vermeer says one former customer suffers from Alzheimer’s, and her caregivers are astonished how clear she becomes when Vermeer visits to deliver a horticultural therapy program. She recognizes Vermeer and smiles the entire time she is working with greenery. She is ‘on’ the entire time she is with Vermeer saying, “This is my happy time,” and recalling plant names, when much of her memory is lost.

“The feeling you get when you step into a garden and smell the plants and earth doesn’t leave you as you age or if you have a handicap. We need the benefits we receive from plants until the day we die,” says Vermeer. “The field of horticultural therapy is so vast, people in the industry need to understand we must give everyone the ability to enjoy plants and greenery, harvest plants they have grown or pick a bouquet of flowers. Perhaps it needs to be presented in a different way than we have in the past, but there are lots of opportunities to bring LT green space into areas accessible to everyone.”

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A case study in

transformation Fresh set of eyes can maximize design-build profitability Whether you’re too focused on day-to-day operations or just too entrenched in your processes and routines to make the necessary changes, owners sometimes need a little push. Westover Landscape in Tarrytown, N.Y., was one such operation.

“We boot-strapped ourselves like any new company and developed our own systems,” says Robert Welsch, president of the custom design-build-maintain firm. “I needed fresh eyes on our business, someone with industry experience who could take a look at, who could come over and say, ‘Hey you should be doing this or that…”.

We brought in Jeffrey Scott, and here is what we found and the results we achieved.”

The firm was established in 2005 and grew quickly, and in 2010, for the first time it lost money. The owner spent two months in Hawaii each winter, and was working 80 hours a week in season.

The business was neither scalable nor salable. But the company had some basic strengths: The owner was a great designer, the firm was winning awards and it had started to gain a reputation.

Initial findings Scott spent time with the client, employees, office, systems, financials and job sites. He found: l The owner lacked good financial systems, and did not know where he was making and losing money. He didn’t job-cost his projects. l Subcontracting the masonry was a big distraction. l The landscape designer was a sourpuss, and undermined the office and the owner. l The owner was chasing too many leads, resulting in buyer’s remorse for his clients because he would disappear after the job was built. l The owner acted as production manager, and the firm lacked organization.

Ten corrective actions The owner’s first reaction to Scott’s recommendations was “There is no way I can do that…” but after a few weeks of thinking about it, he took action.

The lead foreman was promoted to production manager.

42 | JANUARY 2015 | LANDSCAPE TRADES

Implemented job-costing 95 per cent of all jobs, and prices were raised so 50 per cent margin was attained. Moreover, a project management fee was estimated with each job and added to the price, so the actual margins were even higher.

The unhappy full-time designer was “promoted to another company” and replaced with less expensive seasonal support.

(Two years later a second full-time designer was added, helping to reduce buyer’s remorse.) The office staff now contains two designer/project managers, a bookkeeper and a part-time graphic designer.

Stopped running subcontractors through the company. The client was allowed to direct-contract with them, and the subs paid a referral fee back to the contractor. This reduced significant admin time, and it created a model where other “highly vetted” subs were brought in under the company’s wing, to contract directly with his clients and pay a referral/management fee. This limited capital investments and kept the company lean and profitable.

When the firm was initially losing money, vendors were approached three times that year to negotiate costs: Beginning of year, mid season, and end of year, asking for a rebate for receiving the bulk of their business.

Hear author, consultant and former landscape contractor Jeffrey Scott speak at Congress 2015.

Shared leadership: Grow a successful, self-managed business An owners-only workshop, Tuesday, January 6, 1:30 – 3:30 p.m. Waxman Room Purchase your conference pass at LOcongress.com

A sacrosanct weekly leadership meeting was created to keep everyone on the same page.

Itemized invoicing was stopped and replaced with less detail — just enough to convey the pieces without allowing clients to haggle over small items.

Fine gardening was added as a service; this helped reduce buyer’s remorse on the part of the clients.

Small leads that they turned away were passed on to a neighboring company that focused more on volume, in exchange for a referral fee.

Brand repositioning The tenth recommendation: reposition the firm’s brand from “everything” to “elite.”

A consultation fee was introduced to outside leads, refundable with a construction contract.

Design fees were increased to four figures No outside leads under $10,000 were taken.

Only a limited number of appointments each week were made, to enhance organization and the demand for the designer.

The support designers were given the leads under $20,000 A 10-point screening process was started, and the owner’s partner (who lives full-time in Hawaii) would do the screening using the Hawaii area code. They were afraid this would create a negative effect, but in fact it created a well-received high-end message.

Visit us at Booth 1808 at Landscape Ontario Congress ECHO Power Equipment (Canada)

Results The company became known as very high-end. Its average job size tripled, the owner was able to reduce non-peak hours to 60 (from 80), and marketing costs were reduced due to winning more awards and developing a following.

The firm’s size nearly doubled over this time period and last year the owner earned over 20 per cent of revenue, net, into his wallet.

(Remember, he reduced his need for capital investment.) The final happy result was that he now spends three months a year in Hawaii, and his new designer runs the office while he is away.

His design-build business is now much more transition-able due to his distributed authority and systems, and the fact that 50 per cent of his revenue is recurring, coming from maintenance and repeat LT business.

JANUARY 2015 | LANDSCAPE TRADES |

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www.echo.ca

JANUARY 2015 | LANDSCAPE TRADES |

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cnlanews Nova Scotia groundbreaking

New partnership with CFIB

After many years of planning, the highly anticipated Atlantic Centre for Landscape Excellence (ACLE) is under construction on the Dalhousie Faculty Agriculture campus in Nova Scotia. The facility will be a leader in educating and training well-prepared horticulture tradespeople. The goal is to construct a financially and environmentally sustainable low-tech space that will house a variety of education, research, student, industry and community programs. This centre is an answer to the increasing need for certified landscape technicians.

The Dalhousie University Faculty of Agriculture has always been a vital partner with the landscape horticulture industry in meeting the growing demand for qualified landscape horticulture professionals. They have already made changes to the curriculum and course content to ensure that CNLA certification requirements are being communicated and used as a minimum benchmark in their efforts.

Many partners from across the industry have made financial contributions to make this building a reality. The main stakeholders in this project are Landscape Nova Scotia, Landscape New Brunswick, Landscape Newfoundland and Labrador, the Atlantic Region Certification Committee, CNLA and the Nova Scotia Federation of Agriculture, in partnership with Dalhousie University Faculty of Agriculture.

The brand-new indoor learning environment will provide students with a space to train during industry downtime, allowing more people to participate. The facility is expected to open this February.

CNLA members can now take advantage of reduced membership fees in the Canadian Federation of Independent Business (CFIB). The two associations have formed a partnership in order to extend the many benefits of CFIB to CNLA members. By working together, we are able to

CNLA has formed a partnership with the Canadian Federation of Independent Business. For a reduced membership fee, CNLA members can access the lobbying efforts, business support and money saving benefits of the CFIB.

provide independent businesses in our sector access to business assistance, savings programs and a voice in all levels of government.

Some of the many benefits made available through CFIB are: l Additional proactive lobbying with all three levels of government l Access to significant discounts for payroll processing, courier shipping and more l Online business training courses for both employers and employees l Unlimited access to CFIB Business Counselors in every province You spoke and we listened. With a high number of CNLA members already members of CFIB and the excellent synergies between the two associations, the partnership was a logical step.

CFIBâ&#x20AC;&#x2122;s lobbying efforts and extensive business support resources benefit independent businesses across the country.

For CNLA members who currently belong to CFIB, CFIB will contact you by phone to review the partnership and renew your CFIB membership at the usual time. For CNLA members who are not current CFIB members, visit cfib.ca/ cnlamembers for more information and to join.

GCC sets strategic plan Members of Garden Centres Canada, a sector group of the Canadian Nursery Landscape Association, met recently to set the goals for the committee over the next three to five years. Participants came from across the country to lend a truly national voice to the discussion.

The group zeroed in on specific challenges facing garden centres today, including finding and retaining qualified staff, promoting independents and staying up-to-date on technology.

The key challenge for Garden Centres Canada committee is how to best communicate all the amazing things they do to CNLA members.

Over two days, the group came to a consensus on the following opportunities for Garden Centres Canada: l Apprenticeship and certification l Identifying Garden Centres Canada to the industry and public l Partnership with edible horticulture to develop programs that support both groups l Improved communications to members l Provide members with training options for seasonal workers With a clearly defined and updated focus, members of Garden Centres Canada will benefit from the initiatives being provided by the association. For more information on Garden Centres Canada, visit gardencentrescanada.com.

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cnlanews Industry benchmarking information available Thank you to all of the members that took time to fill out the Landscape Canada and Garden Centres Canada surveys. Although survey response was low for both sectors, valuable information was still gained. Discover the challenges other companies are facing, see how you compare to your competitors, review recruitment techniques and more! Both surveys are available on the CNLA website at cnla-acpp.ca.

Credit card fee reductions In November, the Government of Canada reached agreements with both Visa and MasterCard that resulted in the reduction in the interchange fees that small business owners pay to accept credit cards. Rates will drop from current levels to an average of 1.5 per cent and remain there for at least five years. According to a release by the Canadian Federation of Independent Business (CFIB), this announcement

48 | JANUARY 2015 | LANDSCAPE TRADES

should, “put an end to the regular fee hikes and ever-higher levels of premium cards.” Similarly, the Retail Council of Canada (RCC) stated that making interchange rates more competitive is an important step forward and, “will benefit both retailers and Canadian consumers.”

CFIB and RCC note that while this is a significant first step, both associations will continue to encourage further reductions and fairness in the payments industry.

What happened to the National Awards?

The National Awards of Landscape Excellence has been moved from the winter CNLA Board of Directors meeting to the summer meetings.

That means that the 2015 awards ceremony and gala will take place on August 19, in Winnipeg, Man. Entries are submitted into the national awards program by the ten provincial associations, based on winning projects from the previous year’s provincial awards ceremonies. This year’s awards include the Caterpil-

lar National Awards of Landscape Excellence for Commercial and Residential Construction, the Dynascape National Award of Landscape Excellence for Design, National Awards of Landscape Excellence for Commercial and Residential Maintenance, the Green for Life Community Award, the Grower of the Year Award and the Garden Centre of the Year Award.

The evening not only offers a chance to view the best of the best landscape projects across the country, but also provides a great opportunity to network with fellow industry leaders and suppliers. Tickets will be available soon at cnla-acpp.ca/awards.

LT The Canadian Nursery Landscape Association is the federation of Canada’s provincial horticultural trade associations. Visit cnla-acpp.ca for more information.

Canada’s Premier Green Industry Trade Show and Conference

Featuring Fencecraft and Green Infrastructure JANUARY 6-8, 2015

TORONTO CONGRESS CENTRE TORONTO, ONTARIO CANADA

Register today LOCONGRESS.COM Produced by

In partnership with

SCHEDULE

Most events are at the Toronto Congress Centre (TCC), unless otherwise noted.

Attendee sessions listed below require a One-day or Full Conference pass purchase.

Separate fees apply to pre-trade show sessions and some special events.

AT A GLANCE

MONDAY, JANUARY 5

TUESDAY, JANUARY 6

PRE-TRADE SHOW EVENTS ON WARM-UP MONDAY

REGISTRATION OPENS

7:30 a.m.

TRADE SHOW OPEN

9:00 a.m. to 5:00 p.m.

n

IPM Symposium

7:30 a.m. to 4:00 p.m.

Cohen Ballroom Ticketed Event n

Michael ‘Pinball’ Clemons

n

OPENING KEYNOTE

Landscape Designer Conference

8:00 a.m to 4:00 p.m.

International Plaza Hotel, International Ballroom Ticketed Event n

n

Tim Malooly

9:30 to 10:30 a.m.

Protecting Pollinators: Why Bees are Struggling and How We Can Help

Cohen Ballroom

MORNING SESSIONS

Cultivate & Connect Event, Day 1

n

1:00 to 8:00 p.m.

International Plaza Hotel, Mississauga Room Ticketed Event n

Cultivate & Connect Event, Day 2

8:00 a.m. to 1:15 p.m.

International Plaza Hotel, Mississauga Room

10:45 to 11:45 a.m.

Selling and Servicing from the “WHY”

Berton Room n

Peers Helping Peers Workshop

The Paperless Landscape Company: How to Take the Paper (and the Work) Out of Paperwork

Pinsent Room

9:00 a.m. to 3:00 p.m.

International Plaza Hotel, New York Room Ticketed Event

n

Our Changing Climate: The Impact on Horticulture

Waxman Room

LIFE LESSONS AT LUNCH n

12 noon to 1:15 p.m.

Conundrums!

Cohen Ballroom

AFTERNOON SESSIONS n

1:30 to 2:30 p.m.

Pots of BOLD! Designing with Containers for DRAMA!

Berton Room n

Stand By Your Brand

Pinsent Room Meg Soper

Mike Lysecki

Alistair Johnston

Ajon Moriyama

Tom Shay

OWNERS-ONLY WORKSHOP n

1:30 to 3:30 p.m.

Shared Leadership: Grow a Successful, Self-Managed Business

Waxman Room

AFTERNOON SESSIONS n

2:45 to 3:45 p.m.

Creating Organizational Excitement: Energizing your Team!

Berton Room n

Alexander Reford

Andrew Wall

Arthur Beauregard

Christina Salwitz

Steve Mahler

Recommended Repertoire of Respectable Plants

Pinsent Room

TUESDAY SPECIAL EVENTS n

Legacy Room

11:00 a.m. to 3:00 p.m., Sutherland Room n

Awards of Excellence Ceremony and President's Reception

4:45 p.m. President’s Reception 5:15 p.m. Awards Ceremony International Plaza Hotel, Plaza Ballroom, Ticketed Event Crystal Lafrance

Evelyn BrowningGarriss

Frank Zaunscherb

Jacki Hart

Steve Rak

Tim Kearney

Jason Bouwman

Jeff McMann

Jeffrey Scott

Jennifer Gannon

2 Congress 2015 Show Preview

Jim Paluch

Jon Peter

Alex Henderson

WEDNESDAY, JANUARY 7

THURSDAY, JANUARY 8

REGISTRATION OPENS

7:30 a.m.

REGISTRATION OPENS

7:30 a.m.

TRADE SHOW OPEN

9:00 a.m. to 5:00 p.m.

TRADE SHOW OPEN

9:00 a.m. to 4:00 p.m.

OPENING KEYNOTE

9:30 to 10:30 a.m.

OPENING KEYNOTE

9:30 to 10:30 a.m.

n

Eco-cities: Adopting Nature’s Technology in Urban Landscape Design

n

Cohen Ballroom

MORNING SESSIONS n

MORNING SESSIONS

10:45 to 11:45 a.m.

n

EAT Your Landscape! Aesthetic Edibles Create Loyal Customers

n

The Destination Company: Find, Attract and Retain Great Employees

n

Outwit, Outprep and Outperform: How to Run a Job Like your Competition Can’t!

n

Security, Safety and Crime Prevention Through Landscape Planning

LIFE LESSONS AT LUNCH 12 noon to 1:15 p.m.

n

Bring it On! Create a Positive Workplace

AFTERNOON SESSIONS

AFTERNOON SESSIONS

Berton Room

n

n

As We See It: Grounds Management in Ontario

Pinsent Room

1:30 to 3:30 p.m.

OWNERS-ONLY WORKSHOP n

Waxman Room n

1:30 to 3:30 p.m.

Becoming a Great White: Sell Jobs at the Top of the Food Chain

Waxman Room 2:45 to 3:45 p.m.

Patricia Vittum

CLOSING KEYNOTE

Plants and People Together: The Benefits of Selling Garden Therapy

n

Berton Room n

Gutters, Gardens, Rooftops and Taps

Pinsent Room

Small Businesses Don’t Die, They Just Commit Suicide!

AFTERNOON SESSIONS

Pam Charbonneau

n

Berton Room

n

1:30 to 2:30 p.m.

In the Raw With the #LakeridgeBrigade: 'Social' Exposed

1:30 to 2:30 p.m.

Generating Market Results

OWNERS-ONLY WORKSHOP

12 noon to 1:15 p.m.

Cohen Ballroom

When is a Tree Dead?

Cohen Ballroom n

Your Customer Doesn’t Live Here Anymore!

Waxman Room

Waxman Room

LIFE LESSONS AT LUNCH

Nigel Raine

Pinsent Room

Pinsent Room n

10:45 to 11:45 a.m.

Take Your Company to the Next Level: Managing to $1 Million

Berton Room

Berton Room n

Wit, Fit and Balance: Strategies for Success!

Cohen Ballroom

2:45 p.m.

Build Your Business with Leadership

Cohen Ballroom

What Makes 'Em Tick and What Ticks 'Em Off!

Pinsent Room

THURSDAY SPECIAL EVENTS

WEDNESDAY SPECIAL EVENTS

n

Landscape Ontario Annual General Meeting

Irrigation Conference

9:30 a.m. to 1:00 p.m.

Sutherland Room Ticketed Event

7:30 to 9:00 a.m., Open to all LO members International Plaza Hotel, International Ballroom

Strategic Leadership Workshop

Philip van Wassenaer Peter van Stralen

1:30 to 3:30 p.m., Open to all trade show badge holders Toronto Congress Centre, Sutherland Room

The Feminine Factor in Horticulture

4:00 to 5:15 p.m., Ticketed Event International Plaza Hotel, International Ballroom

Tailgate Party

5:00 to 11:30 p.m., Open to all trade show badge holders International Plaza Hotel, Plaza Ballroom

Julie Moir Messervy

Karin Vermeer

Ken Nentwig

Vicky Smith

Marty Petrovic

Laurie Scullin

Lynn Ferguson-Pinet Mark Bradley

Michael Brownbridge Michael Pascoe

Kyle Tobin

Mike Pennington

Mark Simmons

Congress 2015 Show Preview 3

Congress Conference 2015 JANUARY 6-8, 2015 LOcongress.com

Conference 2015 Overview At the 42nd edition of Landscape Ontario’s Congress, Canada’s premier green industry trade show and conference, discover ideas, experts, products, and plants. All the valuable resources you seek to drive future success.

DATES AND TIMES TRADE SHOW Tuesday, January 6 Wednesday, January 7 Thursday, January 8

9:00 a.m. to 5:00 p.m.

9:00 a.m. to 5:00 p.m.

9:00 a.m. to 4:00 p.m.

CONFERENCE Warm-up Monday, January 5 See page 8 for session location and times

FEATURING

FENCECRAFT GREEN INFRASTRUCTURES PARTNERS and SPONSORS Landscape Ontario Horticultural Trades Association is one of the most vibrant associations of its kind, comprised of over 2,000 members, ten sector groups and nine local chapters.

Its trade mission is to promote the horticulture industry in Ontario, and its public mission is to promote the joys and benefits of green spaces.

Tuesday to Thursday, January 6-8 Session times: 9:30 a.m.; 10:45 a.m., 12:00 noon; 1:30 p.m.; 2:45 p.m.

SHOW LOCATION South Building, Toronto Congress Centre 650 Dixon Road, Toronto, ON, M9W 1J1 Located minutes from the Toronto International Airport and 15 minutes from downtown Toronto.

The Canadian Fence Industry Association is a non-profit organization representing contractors, retailers, agents, wholesalers and manufacturers of fence products and services. It is dedicated to representing high construction standards and levels of ethical business behavior in a competitive market place.

Activities and events that make Congress entertaining, educational and great fun are made possible through the generosity and creativity of our sponsors. Take time during the show to thank these companies.

SPONSORED BY

REGISTRATION INFORMATION Register online at LOcongress.com H A R D S C A P E CO M M I T T E E

BEAVER VALLEY STONE LTD, BEST WAY STONE, BOBCAT COMPANY MEDALLION FENCE LTD, VERMEER CANADA INC

4 Congress 2015 Show Show Preview Preview

3 WAYS TO REGISTER ONLINE - LOcongress.com CHEQUE – Please make cheques payable to Landscape Ontario – Congress 2015 and mail to: CONEXSYS Registration, 7050B Bramalea Rd, Unit 34, Mississauga, ON L5S 1S9 or FAX - 905-405-9870 or 800-628-8838

ACCOMMODATION Make direct reservations with your preferred hotel. To receive the best rates use the appropriate group code.

CONFERENCE GROUP DISCOUNT POLICY Every 5th employee from the SAME company receives a FREE full conference pass or a FREE one-day conference pass. EMPLOYEES MUST BE REGISTERED AT THE SAME TIME TO BE ELIGIBLE. Please note this discount is applicable for Conference Pass purchases only and does NOT apply to trade show admission, or special/ticketed events.

DISCOUNT ELIGIBILITY Members of: Canadian Fence Industry Association, Canadian Nursery Landscape Association, Landscape Ontario, Ontario Association of Landscape Architects, and the Ontario Parks Association are entitled to member pricing.

REFUND POLICY No refunds will be issued unless Congress 2015 is cancelled

by Show Management.

COURTESY OF OUR SPONSORS Pickup a free bag courtesy of STONEARCH/GLOBAL ARCH Pickup a free pen at registration courtesy of BEAVER VALLEY STONE LIMITED

NOTE: Use due diligence if approached by housing bureau organizations. Landscape Ontario is not affiliated with any housing bureaus. The hotels below are the only properties endorsed by Landscape Ontario for your housing requirements during Congress 2015. They will not call you for reservations; you must contact them.

Host hotel: INTERNATIONAL PLAZA HOTEL AND CONFERENCE CENTRE Until Dec. 2: $130 single or double Reservations: 416-244-1711 655 Dixon Road, Toronto, ON M9W 1J4 Group Code: LGC CROWNE PLAZA TORONTO AIRPORT Until Dec. 5: $112 single or double Reservations: 416-675-1234 33 Carlson Court, Toronto, ON M9W 6H5 Group Code: LOQ RADISSON SUITE HOTEL TORONTO AIRPORT Until Dec 14: $128 Deluxe $148 Executive Deluxe Reservations: 416-242-7400 640 Dixon Road, Toronto, ON M9W 1J1 Group Code: CONG

SHUTTLE SERVICE Shuttle service, courtesy of Banas Stones Inc., is provided daily from all host hotels to the Toronto Congress Centre. Shuttle times are posted in the lobby of the hotels.

CONFERENCE MAP

AWARDS OF EXCELLENCE WINNERS DISPLAY

DOOR 4 SECURITY/ RECEIVING

PINSENT ROOM

CONFERENCE REGISTRATION

DANBY ROOM

TO TRADE SHOW FLOOR

CONGRESS CONFERENCES BERTON ROOM

ETROG ROOM CONFERENCE/ MEDIA OFFICE

CONFERENCE ENTRANCE

COHEN BALLROOM KEYNOTE, COFFEE AND LUNCH

A COLVILLE LOBBY

SUTHERLAND ROOMS #1-3

SUTHERLAND ROOM #4

SUTHERLAND ROOM #5

N JEWISON LOBBY

CFIA SHOW OFFICE

BAILEY ROOM

WAXMAN ROOM

PACHTER-KARSH ROOM CONFERENCE ENTRANCE

Conference sessions held at the Toronto Congress Centre are in the meeting rooms at the south end of the building.

Congress 2015 Show Preview 5

Complimentary Bag Pick-up

Registration and Badge pick-up

F

MAIN ENTRANCE

Compliments of

Free Hotel Shuttle Drop-off/Pick-up

S

W

Badge Holders Only

D

ENTRANCE

Complimentary Pen Pick-up Courtesy Beaver Valley Stone Ltd

E

Sketch Cafe

table 8'

reg.-4

table 8'

reg.-5

reg.-6

Plexi

HALL D

New Fireplace p

Storage

1513

40'

1713

1709

1708

614

20'

714

1715

1614

1515

20'

1312

1612 1711

514

20'

1212

1608

20'

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414

314

1213

1412

1211

1410 20'

1508

1509

1408

20'

DOOR

1208

F Fill-in Counter

FIRE

Cashier ashi

Cashier ashi

EXPRESS

Coat Check

reg.-7

table 8'

REGISTRATION

Fill-in Counter

Student Waiting Area

Fill-in Counter3

Counter

Fill-in

OFFICE

SHOWTECH

T.C.C STORAGE

T.C.C STORAGE

T.C.C STORAGE

table4' le

50'

30' 30' 40'

916

40'

818

718

618

518

318

218

30'

1516

1416

40'

40'

40'

1821

30'

E1

AISLE 1400

AISLE 1600

D

AISLE 1500

1823

AISLE 1700

30'

20'

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1633

1532

60'

1735

1634

1437

1336

1235

1737

1636

1637

1536

20'

1434

1435

20'

1534 20'

1433

1332

1232

1233

737

636

20'

20'

60'

80'

E5

SERVICE

AISLE 900

830

1728

40'

AISLE 800

730

20'

30'

AISLE 700

630

20'

1628

1629

1528

1428

G15

G13

AISLE 600

G11

534

532

AISLE 500

40'

AISLE 400

530

20'

1328

AISLE 300

430

20'

E4

AISLE 100

330

E3

20'

20'

1228

1229

928

AISLE 1300

HALL

F

HALL

230

E2

G43

G44 20'

G41

G42

30'

1641

1542

1543

1443

20'

1343

1242

1241

1643

20'

20'

20'

1441

1442

1638

1538 20'

1539

1438

1439

1338

1342

20'

1239

WASHROOMS

q

100'

1238

20'

G24

G22

839

645

G21

20'

20'

845

20'

G45

G26

G6 20'

G4

G2

30'

545

20'

541

440

344

244

E9

1742

20'

15'

1648 1749

1646 1747

1748

20'

20'

1651

1649

1647

1450 20'

1451

1350

40'

1753

1652

1653

1552

20'

30'

754

G57

G55

20'

20'

1255

1554 20'

1755

20'

20'

G38

G36

20'

1453

1352

1452

1250

1550

20'

1549

20'

1348 20'

1248 20'

30'

1253

954

852

20'

E15

20'

G16

30'

254

E14

40'

452

G34 20'

1251

1546

1547

1446

1447

1346

1347

750

G51

G32

E13

20'

G12

551

450

ROLL-UP DOOR

20'

350

250

w

20'

WASHROOMS

E11

1247

1246

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G47

G28

647

G8

446 20'

20'

20'

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E

HALL

E16

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E31 1

E30 0

E28 8

E27 7

E26 6

E25 5

PLA ANT ID

1117

20'

20'

20'

20'

20'

20'

1760

1660

1661

1560

1460

1461

1360

1260

1261

1119

30'

30'

50'

1765

1664

1665

1564

1565

1464

1465

1271

1469

1368

1769

1668

AISLE 1700

1767

1666

AISLE 1600

1667

1568 20'

AISLE 1500

30'

30'

AISLE 1400

1467

1366

20'

20' 1364

20'

20'

1269

20'

20'

1772

30'

1574 30'

20'

20'

20'

1672

1673

1572

1573

1472

1473

1372

1272

30'

1778

40'

30'

1581

20'

1382

1281

1578

1579

1478

1378 20'

1676

1576

1577

1477

1376

60'

1279

1283

50'

1482

40'

30'

1385

1284

20'

20'

1287

Green Infrastructure Pavillion

1277

AISLE 1200

1273

Featuring

AISLE 1300

1367

1266

1267

January 6-8, 2015

Toronto Congress Centre

40'

FIRE DOOR

2006

2002

2009

2007

SP

1819

1718

30'

20' 20'

AISLE 1200

40'

40'

40'

40'

40'

20'

1320

40'

1618

1216

1217

40'

AISLE 1000

60' 20'

30' 30' 30' 20' 20'

table 8'

20'

20'

20' 20'

TRUCKS/TRAILERS

20'

20' 20' 20'

20' 20' 20' 20' 20'

20' 20'

20' 20' 20'

40'

20'

20' 20'

20' 20'

20'

20'

20' 20' 20' 20' 20' 20'

EXIT

20'

20' 20'

20' 40' 50'

N

Plexi

20'

KLERS

20'

20'

20' 20'

Drive-In Door

20'

SPRIN-

20'

REGISTRATION COUNTER

20'

Drape

20'

Drape

20'

reg.-1

REGISTRATION

20'

reg.-2

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EXIT

Badge Holders Only

E

ENTRANCE

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11

10

9

8

7

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EXIT

T.C.C

STORAGE

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MEETING

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OPS. OFFICES

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KAREN KAIN

BAILEY MEETING ROOM

BAILEY

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UP

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UP

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2506 20'

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20'

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WASHROOMS

q

N.JEWISON LOBBY

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20'

2214 20'

F11

F22

F30

2612

2218 2319

2318 20'

2216 2317

2316

2517

20'

F8

F25

F28

F7

F26

F27

2520 20'

2420 20'

2421

20'

20'

20'

2221

20'

2121

E.MIRVISH

To Co onference

F24 20'

F29

50'

2617

2518

2519

2418

2219

2217

2417

2118

20'

2116

2117

60'

20'

2729

2628

2629

2528

2529

2428

2328 20'

2329

2228

2229

2128

2632 50'

40'

2634

Y.KARSH ROOM

G.PACHTER ROOM

PATCHER ROOM ROOM

J.P.RIOPELLE

A.COLVILLE LOBBY

P.BERTON

20'

20'

20'

20'

20'

2337

20'

2136 20'

ROOM

PRATT

P.BERTON MEETING ROOMS MEETING I ROOMS.

M.ATWOOD LOBBY

MEETING N ROOMS.

30'

2535

2434

2435

2334

2335

2234

2235

2134

2137

1850

2135

2532

2533

2432

2433

2332

2333

2232

40'

G.PINSE N NT

2828

2133

2132 20'

2730

20'

2331

2230

2231

2130

2131

G.PINSENT MEETING ROOMS

2824

20'

30'

2727

20'

2724

2725

2624

2527

2426

2427

2326

2327

2226

20'

2524

2525

2424

2425

2324

2325

2224

2127

20'

2124

2125

20'

SHOW OFFICE P PARTITI PARTITION PARTITION ON CLOS CLOSET CLOSET ET T 20' 20'

DIXON ROAD MAIN ENTRANCE / EXIT

LOBBY

CONGRESS CONFERENCES

F9

F23

20'

30'

2414 20'

2512

2513

2412

2312

2313

2212

S.ETROG CONFERENCE/ S.ETROG MEDIA OFFICE

A.WAXMAN MEETING ROOMS

CORRIDOR

20'

20'

20'

2112

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A

HALL

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F14

F18

AISLE 2700

F35

20'

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q

20'

2408 20'

AISLE 2500

2507

2406

AISLE 2600

20'

15'

20'

2409

2306

AISLE 2400 2404 20'

20'

F16

F17

F36

F37

F2

WASHROOMS

F42

F43

F46

15' 2405

20'

2206

20'

AISLE 2300

2204 20'

2502

2503

2402

2403

2302

2303

2202

2209

2113

1928

SUTHERLAND SUTHERLAND SUTHERLAND .

RLAND D MEETING O ROOMD.SUTHE #5 ROOM #4 ROOMS. ROOMS #1-3

ATRIUM

2911

2910

2909

2908

2907

2906

2904

2207

AISLE 2200

2205

2203

2108

AISLE 1100

20'

2106

20'

2105

1922

2102

20'

1920

1844

30' 20' 20'

B

HALL

1954

20'

20'

20'

20'

20'

20'

20'

2846

2742

2642

2643

2542

2442

2342

2343

2242

2243

2142

2145

M.SAFDIE M.SAFDIE ROOM ROOM

DANBY

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40'

2647

2546

2447

2346

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30'

110'

2653

20'

2352

2353

2255

2154

2258 20'

20'

60'

20'

2171

20'

20'

20'

20'

20'

2870

BALLROOM

L.COHEN

L.COHEN BALLROOM

20'

NEW SHOWC CASE

20'

2470

2471

2370

2271

2170

30'

2013

20'

2468 20'

2566

2567

2466

CAFE

C

HALL

20'

2366

2268

2266

2166

20'

2167

1984

20'

THE COURTYARD Courtyard Cafe

15'

2562 20'

2462 20'

20'

2860

30'

2661

2560

2561

2460

40'

2361

2260

20'

2160

40'

2758

2858 8

2556

20'

2456

20'

2356

2357

2256

50'

2259

20'

1972

1872

2156 20'

2155

20'

30'

2252

20'

2750

S

50'

2550

40'

20'

2351

20'

2251

2150

2151

1966

AISLE 1900

1866

20' 20'

AISLE 1800

O.PETERSON

AS W

2548 30'

60'

2348

2248 20'

2246 2347

2249

20'

2149

1964

2247

2146

20'

1960

20' 1962

20'

1860

SERVERY 2

CONGRESS CONFERENCE ENTRANCE

12

TCC FRIDGE

T.C.C

DOOR

EXIT

2901

2101

1918

1828

30'

20'

3001

3002

3004

3011

3014

3012

SP

3015

EXIT

DOOR

SECURITY/RECEIVING

RECEIVING

UP

EXIT

STORAGE T.C.C .C.

TCC SECURITY

Loading Dock

40'

20'

1910

20'

AISLE 1900

20'

1808

20' 20'

70'

20'

AISLE 1800

20'

30' 30'

20' 20'

80'

ENTRANCE/EXIT HALLS A,B,C

DOOR 4

CAFE

20'

D

20'

20'

AISLE 2900

20'

TRUCKS/TRAILERS 20'

13

20'

14

20'

15

20'

16

20'

17

20'

18

20'

19

20'

20

20'

KITCHEN

20'

DRIVE-IN

20'

FIRE E

20'

20' 20'

20' 20'

21

40'

22

20'

DOORS OR SP SP

20'

ENTRANCE/EXIT EXIT

60'

HALLS A,B,C ENTRANCE/EXIT

20'

SP DRIVE-IN

AISLE 2300 E EXIT

E EXIT

EXIT

EXIT

KINDRIE GROVE LOBBY

MONDAY, JANUARY 5 PRE-TRADE SHOW EVENTS Landscape Ontario’s NEW Peer-to-Peer Network

9:00 a.m. to 3:00 p.m.

International Plaza Hotel, New York Room Includes lunch Registration fees: Members: $119 and Non-members: $139.

LED BY: JACKI HART, CLP, Clarity for the Boss & TIM KEARNEY, CLP, Garden Creations of Ottawa

CONGRESS 2015 Landscape Designer Conference

An initiative of the Landscape Ontario Designer Sector Group Full Day Event – Lunch & Reception included International Plaza Hotel, International Ballroom 8:00 a.m. to 4:00 p.m.

Registration fees: MONDAY, JANUARY 5 Members: $185 and Non-members: $265 PRE-TRADE SHOW EVENTS Admission to Congress 2015 trade show is included with registration.

CONNECT

International Plaza Hotel, Paris Room EVENT International Plaza Hotel, Mississauga Room CLOSING KEYNOTE: Presented by the Day One: Monday, January 5 Join fellow horticulture industry professionals, Agenda at a Glance JULIE MOIR MESSERVY Canadian Nursery Landscape Association, 1:00 p.m.

REGISTRATION educators and government officials from across

Gold Sponsors:

Silver Sponsores:

in partnership with Landscape Ontario Canada as they gather for the inaugural Cultivate Horticultural Trades Association and Connect conference.

Join fellow horticulture industry professionals, Cultivate and Connect is anofficials annual from conference educators and government across that brings stakeholders to strengthen Canada astogether they gather for the inaugural Cultivatethe connections youth, educators, and Connectbetween conference.

This event hasparents, grown out government professional in the Conference, landscape of last year’sand Connecting Educators horticulture industry.the The event is centered and will strengthen relationships between around information sharing, exchange of tools stakeholders dedicated to connecting students and resources that support career andbuilding skills to the green industry.

Together, we are development in the the landscape industry. pathways to attract brightesthorticulture and best talent to bridge the critical skilled labour gap.

The event is presented by the Canadian Nursery Topics include exciting initiatives like Come Landscape Association, in partnership withAlive Outside and the Specialist High Skills Major Landscape Ontario Horticultural Trades Association program, as well as knowledgeable speakers from across the country and a new website launch. There will also be plenty of time for delegate networking.

If you are passionate about growing and attracting future leaders for the green industry, this is the event for you!

MONDAY, JANUARY 5 PRE-TRADE SHOW EVENTS

Celebrating 50 years of pest management

Registration fees: $119 for a member or non-member.

Admission to Congress 2015 trade show exhibits is included in registration prices.

NEW - 50th ANNIVERSAYR VIP DINNER with MICHAEL ‘PINBALL’ CLEMONS Tickets $79 member/non-member NEW – 50TH ANNIVERSARY VIP DINNER Symposium Sponsor: Reception Sponsor:

Keynote Sponsor: Tabletop Sponsors: ALLTURF, G.C. DUKE, KOPPERT CANADA, TURF REVOLUTION

CONG

CONNE Moreinformation information and and online More online registration registrationisisavailable at: CultivateAndConnect.ca available at: CultivateAndConnect.ca

International Plaza Hotel, Mississauga Room Presented by the Day One: Monday, Janua Agenda at a Glance Join fellow horticulture industry professionals, Everyone working together January 1:00 t0 8:00 p.m.

Canadian5: Nursery Landscape Association, 1:00 p.m. canofficials get much from more done educators and government across in partnership with a.m.

Landscape 1:45 to 6:00 p.m. and theOntario benefits will be January 6: 8:00 to 1:00 p.m.

Canada as they gather forexpedited. the inaugural Cultivate OVERVIEW OF THE IND Horticultural Trades Association MARK CULLEN and Connect conference.

Registration fees: Member and Non-member: $199.

COME OUTSIDE Join fellow horticulture industry professionals, 6:00 toALIVE 8:00 p.m.

FREE Congress trade show badge also included.CANADIAN WILDLIFE FO Cultivate and Connect is anofficials annual from conference educators and government across Congress Conference is a separate fee.

NETWORKING/ROUNDT that brings stakeholders to strengthen Canada astogether they gather for the inaugural Cultivatethe Day Two: Tuesday, Janu EDUCATORS PANEL connections between youth, educators, parents, and Connect conference. This event has grown out 8:00 to 8:45 a.m.

PAUL ZAMMIT government and professional in the Conference, landscape of last year’s Connecting Educators PRESENTED BY STRATEGIC INFORMATI horticulture industry.the The event is centered and will strengthen relationships between 8:45 a.m. to 12:15 p.m.

TOOLS AND RESOURCE around information sharing, exchangestudents of tools stakeholders dedicated to connecting SPECIAL ANNOUNCEME and resources that support career andbuilding skills to the green industry.

Together, we are development in the the landscape industry. pathways to attract brightesthorticulture and best talent to 12:15 to 1:15 p.m. bridge the critical skilled labour gap.

Registration fees up to De Registration up to De The event is presented by the Canadian Nursery members andfees non-memb Topics include exciting initiatives like Come for members and5,non-me Landscape Association, in partnership withAlive After December price is Outside and the Specialist High Skills Major After December 5, price is Landscape Ontario Horticultural Trades Association program, as well as knowledgeable speakers from Admission to Congress 20 across the country and a new website launch. There Admission to registration.

Congress 20 included with Hosted byplenty the Landscape Ontario Irrigation Sector Group will also be of time for delegate networking. with registration. Register LOcongress.com Half-Day Keynote –about Includes lunch If you are passionate growing and attracting future leaders for the green industry, this is theRoom event Moreinformation information and and onli Toronto Congress Centre, Sutherland More onli at: CultivateAndConnect.c for you! available at: CultivateAnd 9:30 a.m. to 1:00 p.m.

12

CONGRESS CONFERENCE GUIDE 2015

THURSDAY JANUARY 8

Registration fees: $75 for a member non-member.

[Educators] have or just as big an impact on stu Admission to Congress 2015 trade show exhibits as their parents do. If a teacher is able to enga is included in registration prices. student is ona separate a topic fee. or field, it can determin The CongressaConference . their success.

KEYNOTE BY: TIM MALOOLY CID, CIC, CLIA, PLT, EPA Lunch sponsors: Everyone

working together can get much more done Refreshment sponsor: and the benefits will be expedited.

Distributor Sponsors: 8 Congress 2015 Show Preview

1:45 to 6:00 p.m.

ROUNDTABLE OVERVIEW OF THE INDUSTRY DISCUSSIONS and MARK CULLEN PRESENTATIONS COME ALIVE OUTSIDE 6:00 to 8:00 p.m.

NETWORKING DINNER CANADIAN WILDLIFE FOUNDATION NETWORKING/ROUNDTABLES Day Two: Tuesday, January 6 EDUCATORS PANEL 8:00 to 8:45 a.m.

BREAKFAST and PAUL ZAMMIT SPEAKER STRATEGIC INFORMATION EXCHANGE 8:45 a.m. to 12:15 p.m.

ROUNDTABLE TOOLS AND RESOURCES DISCUSSIONS and SPECIAL ANNOUNCEMENT PRESENTATIONS 12:15 to 1:15 p.m.

NETWORKING LUNCH Registration fees up to December 5 are $149 for Registration up to December 5 are $99 members andfees non-members. for members and5,non-members.

After December price is $199.

After December 5, price is $129.

Admission to Congress 2015 trade show is Admission to registration.

Congress 2015 trade show included with Register at is included with registration. Register at LOcongress.com LOcongress.com

[Educators] have just as big an impact on students as their parents do. If a teacher is able to engage Plaza Hotel, Paris Room a student on a topic or International field, it can determine International Plaza Hotel, their success.

Toronto Congress Centre, Cohen Ballroom

Full-Day Event – Tabletop Displays, Lunch, Networking Reception, IPM Leadership Award, Door Prize.

Earn 6 ECEs from the IPM Council of Canada.

7:30 a.m. to 4:00 p.m.

CONGRESS 2015

OPENING KEYNOTES 12

CONGRESS CONFERENCE GUIDE 2015

n

n n n

n n n

n n

Explore three shows in one, spread over eight acres Test hundreds of innovative products Discover products from more than 600 vendors Get updates on your sector at a warm-up Monday event Learn from industry experts Engage with 13,000 industry professionals Sharpen your skills and improve your knowledge at the conference Get inspired at the Awards of Excellence Socialize and be entertained at the Tailgate Party

Innovative products, equipment, plants and technologies are yours to discover at the ever-popular New Product Showcase.

Skilled trades are the backbone of the landscaping industry, and attracting new workers is top of mind! We have partnered with Durham, Fanshawe, Humber, Niagara and St. Clair Colleges and Ridgetown Campus of Univ. of Guelph to present the revitalized Education Hub. The new feature area will consist of a massive 3,000 sq. ft. feature garden demonstrating the creativity, collaboration and integration of talent from the professors, students and suppliers responsible for the design, construction and dismantling. Business owners looking for young skilled workers will find them at the show.

Open invitation to all members of Landscape Ontario from the Ontario Horticultural Trades Foundation SPECIAL GUESTS: The 2015 Student Scholarship Recipients

Drop in for refreshments and network with other members of LO! January 6, 11:00 a.m. to 3:00 p.m., Sutherland Room Congress 2015 Show Preview 9

TUESDAY TO THURSDAY, JANUARY 6-8 CONFERENCE 2015

CONGRESS 2015

SESSION TIMES: 9:30 A.M.; 10:45 A.M., 12:00 NOON; 1:30 P.M.; 2:45 P.M. SESSION DETAILS AND SPEAKER BIOGRAPHIES AT LOCONGRESS.COM Daily 9:30 to 10:30 a.m.

Cohen Ballroom TUESDAY, JANUARY 6

Protecting Pollinators: Why Bees are Struggling and How We Can Help

Waxman Room TUESDAY, JANUARY 6

Shared Leadership: Grow a Successful, Self-Managed Business JEFFREY SCOTT MBA

NIGEL RAINE MA, DPhil (Oxon)

WEDNESDAY, JANUARY 7

Eco-cities: Adopting Nature’s Technology in Urban Landscape Design

WEDNESDAY, JANUARY 7

Small Businesses Don’t Die, They Just Commit Suicide!

TOM SHAY

MARK SIMMONS Ph.D. Session sponsored by:

THURSDAY, JANUARY 8 THURSDAY, JANUARY 8

Wit, Fit and Balance: Strategies for Success!

MEG SOPER Daily 1:30 to

3:30 p.m.

Becoming a Great White: Sell Jobs at the Top of the Food Chain MARK BRADLEY Create Ads for:

Networking at its best: Landscape Ontario style International Plaza Hotel, Plaza Ballroom (upstairs), Wed. Jan. 7 5:00 to 11:30 p.m.

Join your fellow Congress delegates for dinner and early-evening entertainment.

Your trade show badge is your admission ticket. That’s right; no fee to attend!

Hosted by the Landscape Ontario Show Committee 10 Congress 2015 Show Preview

Sponsored by

H A R D S C A P E CO M M I T T E E

LIFE LESSONS AT LUNCH Daily between 12:00 to 1:15 p.m.

Cohen Ballroom Lunch is provided.

Landscape Ontario Annual General Meeting

TUESDAY, JANUARY 6 LYNN FEGUSON-PINET HBA, MBA

Join your fellow Landscape Ontario members at the AGM on January 7, 7:30 to 9:00 a.m.

WEDNESDAY, JANUARY 7

Held in the International Ballroom at the International Plaza Hotel, 655 Dixon Road, Toronto.

Conundrums!

When is a Tree Dead?

Breakfast served at 7:30 a.m.

The meeting begins at 8:00 a.m. sharp.

MODERATOR: JEFF MCMANN NPD,

Open to all Landscape Ontario members.

Please RSVP by December 29, 2014, Kathleen@landscapeontario.com

ISA, CHT, TRAQ

PANELISTS: ARTHUR BEAUREGARD ODH, MPA; ALISTAIR JOHNSON ISA; TIM KEARNEY CLP; PHILIP VAN WASSENAER B.SC., MFC

FREE to attend! Trade show badge is used for entry.

Strategic Leadership Workshop

THURSDAY, JANUARY 8

Bring it on! Create a Positive Workplace

VICKY SMITH Wednesday January 7 1:30 to 3:30 p.m.

SUTHERLAND ROOM

MEG SOPER

Tuesday January 6 4:45 p.m. President’s Reception 5:15 p.m. Awards Ceremony

Ceremony and President’s Reception Get inspired by the talent and creativity of our landscape construction, maintenance and design contractors.

Presenting Sponsors:

International Plaza Hotel, Plaza Ballroom Ticketed Event including President’s Reception, $75

For more information: LOawards.com Supporting Sponsor: Congress 2015 Show Preview 11

TRADESHOW EXHIBITORS LIST Exhibitor list as of November 14, 2014 Exhibitor ........................Booth Number 1-888-PAVEMENT OF ONTARIO ...... 2255 A&R GEOSYNTHETICS INC ............. 2562 A.M.A. PLASTICS LTD ....................... 2417 ACE ...................................................1277K ACO SYSTEMS LTD ........................... 2607 ACREASE .........................................1578D ACTION TRAILERS ..............................G16 ACTI-SOL INC ......................................G22 AE SALES INC .................................... 1434 AKR CONSULTING CANADA INC .... 1378 ALGONQUIN NATURAL STONE LTD 2121 ALL ONTARIO HYDROSEEDING AND ICE CONTROL ........................ 1823 ALL TREAT FARMS LTD..................... 1560 ALLIANCE AGRI-TURF INC ............... 2118 ALLIANCE DESIGNER PRODUCTS . 2302 AL-MAR VINYL PRODUCTS ................ F30 ALTURNAMATS, INC ......................... 1233 AMERISTAR PERIMETER SECURITY USA INC.............................................. F11 AMI ATTACHMENTS INC .................. 1478 AQUA INNOVATION........................... 1749 AQUASCAPE INC .............................. 2206 ARBORJET ......................................... 1385 ARBOURDALE ................................... 1469 ARCTIC EQUIPMENT MFG CORP ... 1742 ARIENS AND GRAVELY ....................... 618 ARMTEC/BROOKLIN ......................... 2512 ASB GREENWORLD LTD .................. 2303 ASSOCIATION OF ONTARIO ROAD SUPERVISORS ......................... E2 ASV...................................................... 452A ATLAS POLAR COMPANY LTD ......... 2729 ATLAS ROLLING ENTRY SYSTEMS ... F33 AVANT TECNO USA ............................ 344 AVK NURSERY HOLDINGS INC ....... 2901 AZEK BUILDING PRODUCTS ........... 1332 BAG-O-SAND INC ............................. 2560 BAHCO TOOLS INC .......................... 2150 BAIR PRODUCTS, INC ........................ 452 BALSAM PROMOTIONS ..................... 750 BANAS STONES PRIVATE LTD 1962,1850 BANJO ..............................................1277C BANNERMAN LTD ............................. 1336 BARKMAN CONCRETE LTD ............. 2319 BARRACUDA INC .............................. 2243 BARRETO MFG............................... 2642G BARRIER REEF POOLS LLC............. 3001 BATTLEFIELD EQUIPMENT RENTALS .......................................... 1760 BAUMAN MANUFACTURING ............. 450 BAY-LYNX MANUFACTURING INC ... 1464 BEAVER VALLEY STONE LTD ........... 1360 BEC EQUIPMENT .............................. 1267 BELLA TURF....................................... 3002 BEST WAY STONE LTD ..................... 1772 BIG BEAR TOOLS INC ........................ 737 BIG GREEN EGG CANADA ................G48 BILLY GOAT ......................................1578C BLUE SKY NURSERY LTD ................. 2420 BOB-CAT BY SCHILLER..................2642H BOBCAT COMPANY ............................ 830 BOBS TRAILER PARTS INC .............. 1737 BOSMAN HOME FRONT INC........... 1228 BOT AGGREGATES LIMITED ........... 1528 BRAMPTON BRICK ........................... 1410 BRANDT TRACTOR LTD.................... 1473 BRAUN NURSERY LTD...................... 2235 BRICKSTOP CORP ............................ 1546 BRINLY-HARDY..................................1277J BRITESPAN BUILDING SYSTEMS .... 1755 BROWN’S CONCRETE PRODUCTS LTD .................................................... 1565 BROWN’S FUELS .............................. 2102 BUDGET ENVIRONMENTAL DISPOSAL ........................................ 1255 BUM CONTRACT FURNITURE LTD . 2506 BUZON CANADA ............................... 2912 C PINE ASSOCIATES INC ................. 2124 CALCO SOILS .................................... 1538 CANADA BLOOMS .............................. 928 CANADA POWER TECHNOLOGY - CPT ................................................. 1648 CANADALE NURSERIES LTD ........... 2212 CANADIAN DIAMOND TECHNOLOGIES ............................. 2518

12 Congress 2015 Show Preview

Exhibitor ........................Booth Number CANADIAN EQUIPMENT OUTFITTERS .................................... 1646 CANADIAN FENCE INDUSTRY ASSOCIATION (CFIA) ........................ F16 CANADIAN NURSERY LANDSCAPE ASSOCIATION.................................. 218A CANADIAN RAMP COMPANY ............G21 CANADIAN SCALE COMPANY LIMITED ............................................ 1576 CAN-CLEAN PRESSURE WASHERS 1964 CANNOR NURSERIES LTD............... 2149 CANSEL SURVEY EQUIPMENT INC 1709 CASE IH DEALERS ............................ 1382 CAST LIGHTING LLC......................... 2132 CATERPILLAR ....................................452B CENTRAL IRRIGATION SUPPLY OF CANADA INC ............................. 2108 CERTAINTEED CORPORATION (FENCE, RAILING & DECK DIV.)....... F43 CHAPIN TANK SPRAYERS ................2535I CHEMICAL CONTAINERS, INC ........ 1467 CHEROKEE MFG .............................. 2316 CHERRY FOREST PRODUCTS ........ 2911 CHRISTOPHER CLAYTON LANDSCAPE ARCHITECTS.................................... 2908 CHRYSLER CANADA INC ................... 318 CI FABRICS .......................................... F24 CIRCLE GRAPHICS/ FORGE PRODUCTS ........................ 2460 CJ BLOWER TRUCK SERVICES....... 1271 CLEARVIEW NURSERY LTD ............. 2432 CLOTURES OASIS INC ....................... F23 COASTAL SOURCE CANADA .......... 1608 COLVOY EQUIPMENT ................ 954,1119 COMMANDER INDUSTRIES............... 714 COMMUNITIES IN BLOOM .................G32 COMPASS CREATIVE STUDIO INC . 1614 COMPLETE INNOVATIONS .............. 1433 COMPOST COUNCIL OF CANADA (THE) ................................................... E25 CON X EQUIPMENT CANADA INC .. 1568 CONCORD ALUMINUM RAILINGS .... F46 CONNECT EQUIPMENT ..................... 230 CONNON NURSERIES/CBV HOLDINGS LTD .................................................... 1660 CONNON NURSERIES/NVK HOLDINGS INC .................................................... 2356 COOKSTOVES CANADA .................. 314A CORONA CLIPPER CO .................. 2535G CREDIT VALLEY CONSERVATION ..... E31 CROWN VERITY ................................. 1242 CRS CONTRACTORS RENTAL SUPPLY ............................................. 2724 CUB CADET ....................................... 1728 CURV-RITE INC .................................. 2006 D&R ELECTRONICS CO LTD ........... 2904 DA-LEE PROFESSIONAL DUST & ICE MANAGEMENT SOLUTIONS.......... 1211 DAUER MANUFACTURING ............2248A DECK MASTERS OF CANADA ......... 1509 DEER FENCE CANADA INC ...............G57 DEER SHIELD ..................................2137D DEL EQUIPMENT LTD ....................... 1208 DELAWARE PUMP AND PARTS LTD 1277 DEVRON PIPE SALES LTD................ 1665 DEWALT CANADA ............................. 1612 DEWEZE MFG.................................... 1269 DFK EQUIPMENT SALES INC .......... 1972 DIRECT SOLUTIONS FORMERLY AGRIUM ADVANCE TECHNOLOGIES........... 1633 DIVERSITREE PLANTS INC............... 2202 DNM SYSTEMS LTD .......................... 1636 DOLPHIN FIBERGLASS POOLS ...... 2828 DOMAX CONSTRUCTION EQUIPMENT..................................... 1347 DON MARJAMA NURSERY CO, INC 2533 DRIVE PRODUCTS ............................ 1272 DRIVETEC............................................. 630 DUKE (GC) EQUIPMENT LTD........... 2642 DURA-TOOL .....................................2137E DURHAM COLLEGE - OSHAWA CAMPUS ........................... E1 DUROLAWN ....................................... 1450 DUTCHMASTER NURSERIES LTD ... 2566 DYNA .................................................. 1543

CONGRESS 2015 Exhibitor ........................Booth Number DYNABLAST: DIV OF JOHN BROOKS CO LTD ................. 1279 DYNASCAPE SOFTWARE................. 2218 EARTHBIN ............................................G42 EARTHWAY.......................................2535D EASTERN FARM MACHINERY LTD .. 1482 EASYLIGHT DESIGN INC .................. 2462 ECHO POWER EQUIPMENT (CANADA)......................................... 1808 ECO-FLEX .......................................... 1581 ECO WOOD PRODUCTS LTD .......... 1643 ECOLAWN MOWERS ......................1578B ED’S CONCRETE PRODUCTS LTD . 2112 ELIET USA INC ................................... 1434 ELOQUIP LTD ..................................... 2268 EMPLOYERS FIRST ............................... E4 ENBRIDGE GAS DISTRIBUTION INC2207 ENCORE LANDSCAPE LIGHTING ... 2351 ENVIREM ORGANICS INC ................ 2906 ENVIROBOND PRODUCTS CORP .. 2113 ENVIRONS WHOLESALE NURSERY 2528 ENVIRO-SOL ...................................... 1920 ERIN PARK LEXUS TOYOTA SCION 2370 EVERGREEN LIQUID PLANT FOOD 2406 EVERPLAY INSTALLATION INC ..........G11 EXCEL INDUSTRIES, INC.................. 1676 EZ-GRASS, INC.................................. 2252 FAIRFIELD TREE NURSERIES INC... 2142 FAIRGREEN SOD FARMS LTD ......... 2433 FANSHAWE COLLEGE ......................... E5 FBC - CANADA’S SMALL BUSINESS TAX SPECIALISTS ............................ 2910 FEDERATED INSURANCE COMPANY OF CANADA ....................................... F42 FELCO - PYGAR SALES CANADA LTD .................................................... 1465 FELCOTRONIC ................................2137B FENCE PEOPLE LIMITED (THE)......... F22 FERRIS INDUSTRIES INC ................. 1516 FIBRAMULCH ...................................... 440 FIELDMASTERS CANADA INC ......... 2870 FLEXI-TIE ..........................................2137C FOCUS INDUSTRIES.............................G8 FORT.................................................1572A FOUNDRY/COOKSTOVES CANADA (THE) ................................................... 314 FOX HOLLOW FARMS ...................... 2324 FRENSCH (C) LTD ............................. 2137 FRONTLINK INC ................................ 1539 FS PARTNERS, A DIV OF GROWMARK, INC .................................................... 2203 FSI LANDSCAPE SUPPLY ................. 2629 FTT ...................................................... 1713 FX LUMINAIRE ................................... 1534 FYFE (ALLAN) EQUIPMENT LTD ...... 1461 G&D EQUIPMENT INC/MORBARK .. 1284 G&L GROUP OF COMPANIES ......... 2507 GANTON LIGHTING & CONTROLS2248B GENERAL MOTORS OF CANADA ..... 350 GENERAL SEED COMPANY............. 2204 GLOBAL ARCH INC ........................... 1618 GRASSHOPPER CO (THE) .............1972A GREAT LAKES WOOD PRODUCTS INC .................................................... 2634 GREAT NORTH LANDSCAPE PRODUCTS ...................................... 1652 GREEN INFRASTRUCTURE ONTARIO COALITION......................................... E28 GREEN ROOFS FOR HEALTHY CITIES ....

G4 GREENHORIZONS GROUP OF FARMS LTD (THE) ......................................... 2260 GREENICURRENT INC ....................... F35 GREENVILLE PLANTERS .................. 1653 GRILLS ‘N OVENS ............................. 1715 GRO-BARK (ONTARIO) LTD ............. 1428 GROUNDS GUYS (THE) ................... 2327 GROUPBIDPROTECT - A DIVISION OF RDA INC. ......................................G13 GROWER’S CHOICE ......................... 2226 H2ZEN INC ......................................... 2366 HANDS NURSERY AND TREE PLANTATION............................ F29 HANES GEO COMPONENTS........... 1960 HANNAY ........................................... 2535F HARKNESS EQUIPMENT LTD .......... 2470

Exhibitor ........................Booth Number HEALTH CANADA - PEST MANAGEMENT REGULATORY AGENCY ................... E27 HEATSTONE CONCEPTS INC.......... 1251 HEFFCO ELASTROMER INC ............ 1372 HERBANATUR ................................... 2127 HIAB TRUCK CRANES ....................2729A HIGH CALIPER GROWING ............... 2154 HIGHLAND CHEVROLET/ NATIONAL LEASING ......................... 254 HILLTOP STONE & SUPPLY .............. 2251 HOLT INDUSTRIAL BY: MTB MFG INC.........................................1673A HONDA CANADA INC ....................... 2612 HORST WELDING.............................. 2007 HORTICO INC .................................... 2527 HORTICULTURAL MARKETING INC ........................................... 2156,2155 HORTPROTECT - THE INVESTMENT GUILD & MARSH CANADA............. 1338 HUB - SINCLAIR COCKBURN INSURANCE BROKERS .................. 1918 HUNTER INDUSTRIES INC ............... 1536 HUSQVARNA CONSTRUCTION PRODUCTS CANADA ..................... 1753 HUTCHESON SAND & MIXES .......... 1532 HYPRO..............................................2535C INDEXATOR ROTOTILT SYSTEMS ... 1273 INFRASTRUCTURE HEALTH AND SAFETY ASSOCIATION.................................... E16 INFRASTRUCTURES ........................... 545 IN-LITE DESIGN CORPORATION ..... 2524 INNOVATIVE SURFACE SOLUTIONS.G41 INTEGRATED APPLIANCES LTD - LYNX GRILLS.................................. 2361 INTERNATIONAL SOCIETY OF ARBORICULTURE ONTARIO INC (ISAO) ................................................. E11 IOWAT ................................................. 1577 ISLINGTON NURSERIES LTD ........... 1408 ISUZU COMMERCIAL TRUCK CANADA ............................................. 730 J LIPANI TURF GROUP ..................... 1442 JACOBSEN TURF MOWERS ..........2642E JB&D COMPANY LTD ........................ 2266 JC BAKKER & SONS LTD ................. 2542 JC ROCK LTD..................................... 1447 JCB INC .............................................. 1872 JIM PATTISON LEASE ....................... 1579 JOHN DEERE CANADA ULC... 1828,1928 JOHN DEERE LANDSCAPES LTD.... 1672 JOHN FUMERTON SERVICES ......... 1437 JOHNSTON QUARRY........................ 2725 JRT NURSERIES INC......................... 2403 KAGE INNOVATION LLC ................... 1778 KAWARTHA ROCK QUARRY INC..... 2145 KELL’S GARDEN CITY....................... 1666 KEN BEGG NURSERY SALES INC .. 2135 KERR LANDSCAPE LIGHTING .......1652C KESMAC BROUWER TURF .............. 1661 KILLALOE WOOD PRODUCTS......... 1364 KOBES NURSERIES INC .................. 2313 KODIAK.............................................1277B KOPPERT CANADA LTD ................... 2425 KROWN RUST CONTROL SYSTEMS .......

1954 KUBOTA CANADA LTD ..................... 2013 L&R SHELTERS INC .......................... 2230 LA CAPITALE FINACIAL SECURITY.. 2548 LAC BALSAM ...................................2137A LADY BUG BAG ................................. 1651 LANDSCAPE MANAGEMENT NETWORK ........................................ 2502 LANDSCAPE ONTARIO RESOURCE CENTRE ........................ 218 LANDSCAPE ONTARIO’S HARDSCAPE COMMITTEE .................................... 2232 LANDSCAPE STYLE BV....................... F17 LANDSOURCE ORGANIX LTD ......... 1647 LANING (ROBERT H) & SONS LTD .. 1966 LAWN LIFE ......................................... 2348 LAWYER NURSERY INC.................... 2246 LEATHERTOWN LUMBER ................ 1348 LEISURE POOLS USA TRADING, INC .................................................... 1117 LEONE FENCE CO LTD ...................... F37

TRADESHOW EXHIBITORS LIST Exhibitor list as of November 14, 2014 Exhibitor ........................Booth Number LESCO ..............................................2535B LIGHTNING EQUIPMENT SALES INC .................................................... 2167 LIMBERLOST STONE INC................. 2643 LIMESTONE TRAIL CO INC .............. 2002 LINNAEA NURSERIES LTD ............... 2421 LINZEL DISTRIBUTING...................... 1238 LITTLE WONDER BY SCHILLER .......2642I LOCKEY USA ....................................... F20 LOCKHART CONSULTING................ 2346 LOJACK ................................................ 551 LS TRAINING SYSTEM ...................... 2317 LUMINIZ .............................................. 2456 LYON & BUTLER INSURANCE BROKERS LTD ................................. 2329 M CON PIPE & PRODUCTS INC .......... F2 M.R.C. SYSTEMS INC........................ 2326 MACCAFERRI CANADA LTD ............ 1515 MACLEAN ENGINEERING ................ 1453 MAHINDRA USA INC ......................... 2730 MAKITA CANADA INC ....................... 1367 MANITOU AMERICAS INC FORMERLY GEHL............................230B MANKAR ULTRA-LOW VOLUME SPRAYERS........................................ 2224 MANTIS BY SCHILLER ....................2642B MANULIFT EMI................................... 1312 MAR-CO CLAY & STONE .................. 1232 MARTEK SUPPLY............................... 2414 MASONAL STONE INC ..................... 2519 MASON’S MASONRY SUPPLY LTD.. 1564 MASTER HALCO CORP ........................ F5 MAXWELL STONE ............................. 1239 MAYNE INC ........................................ 2405 MAYNOOTH NATURAL GRANITE .... 1549 MCCLOSKEY INTERNATIONAL........ 1266 MCCONNELL/HOLDER TRACTORS INC ............................... 1376 MDRN UTOPIA................................... 1735 MEDALLION FENCE LTD .................. 1247 MEGADOME BUILDINGS ................. 2428 METAL PLESS INC............................. 1638 METAUX SATELLITE INC..................... F36 MILLER COMPOST - THE MILLER GROUP .................... 1446 MILLGROVE PERENNIALS INC ........ 2427 MINISTRY OF THE ENVIRONMENT ... E26 MIRAFI GEOTEXTILES & GRIDS ....1652A MISKA TRAILERS ................................. 330 MITSUBISHI FUSO TRUCK OF AMERICA, INC ...................................................... 916 MIX-CAN CONSTRUCTION MATERIALS LTD .................................................... 1711 MODERN FENCE TECHNOLOGIES CANADA ................................................. F7 MOFFETT TRUCK MOUNTED FORKLIFTS.....................................2729B MOLNAR METAL ART - DIV OF IMPAX MFG ....................... 2352 MORI NURSERIES LTD ..................... 2332 MQUIP ................................................ 2101 MULTILIFT HOOK LIFT SYSTEMS ..2729C MUNGER LAWNSCAPE DISTRIBUTION ................................... 532 MUSKOKA ROCK COMPANY LTD ... 2105 MY OUTDOOR KITCHEN INC........... 2909 MYKE PRODUCTS............................. 2328 NATIONAL CONCRETE ACCESSORIES ................................ 1668 NATIONWIDE INDUSTRIES................. F14 NATURAL LANDSCAPE DESIGN MAGAZINE ....................................... 2567 NESLING NORTH AMERICA............. 1637 NEWROADS NATIONAL LEASING ..... 530 NIAGARA PARKS COMMISSION SCHOOL OF HORTICULTURE ......... E30 NILEX INC ........................................... 1550 NISCO NATIONAL LEASING............. 2337 NORLEANS TECHNOLOGIES INC... 1287 NORTH SHORE IMPORTS ................ 2907 NORTHLAND QUARRY SUPPLY LTD .................................................... 2325 NORTHSTAR INDUSTRIES ............... 1241 NORTON ABRASIVES O/A SAINT GOBAIN ABRASIVES CANADA INC .............. 2628

Exhibitor ........................Booth Number NORWESCO ....................................1277D NUTRITE ............................................. 3012 NUVO IRON............................................ F8 OAKS CONCRETE - BRAMPTON BRICK LTD .................................................... 1416 OAKS PAVERS ................................... 1412 OHIO STEEL..................................... 1277F OMEGA II FENCE SYSTEMS .............. F27 ONTARIO ONE CALL......................... 2116 ONTARIO PARKS ASSOCIATION .......G15 ONTARIO REGIONAL COMMON GROUND ALLIANCE (ORCGA) ........................ 2214 ONTARIO SEED CO LTD ................... 2134 ONTARIO TREE EXPERTS INC ......... 2632 ONTARIO TREE SEED PLANT MINISTRY OF NATURAL RESOURCES ........... 1443 ONTARIO TRUCK TRAINING ACADEMY ........................................ 2404 ON-TRUX LTD ...................................... 614 ORACLE RMS INSURANCE RISK MANAGEMENT SERVICES ............... 1451 OREGON DISTRIBUTION LTD .......... 2846 ORGANIC EXPRESS INC .................. 1346 OUTDOOR LUXURY LTD .................. 1667 OUTDOOR SUPPLIES AND EQUIPMENT INC ............................. 3004 OUTFRONT PORTABLE SOLUTIONS - A DIV OF ALL COVER PORTABLE SYSTEMS.......................................... 1628 OUTRIGGER PADS ..........................1233B PACER ..............................................1277H PALFINGER NORTH AMERICA ........ 2824 PAVE TECH INC ................................. 2247 PAVER BOND ADHESIVE................ 1652F PAVER RESOURCES, INC ................ 1439 PEETERS (JM) NURSERIES LTD ...... 2353 PEFFERLAW PEAT PRODUCTS INC 2217 PERMACON GROUP ........................ 1748 PERMAGREEN.................................2535H PERMALOC CORPORATION ............ 1513 PERMEDGE PERMEABLE PAVER EDGING ..........................................1652E PHOENIX MEASUREMENT SOLUTIONS INC .................................................... 1253 PICKSEED CANADA INC .................. 2520 PINEMEADOWS TREE FARMS LTD . 2202 PINENEEDLE FARMS ........................ 2133 PLANT PRODUCTS ........................... 1350 PLAYCARE AND DESIGN INC .......... 1649 PLS INSOLES INC.............................. 2408 POTTERS ROAD NURSERY INC ...... 2529 POWELL CONTRACTING LIMITED .. 2617 POWER SOURCE CANADA..... 2858,2848 POWERTECH .....................................G115 PRECISION PRODUCTS INC............1277I PREMIER EQUIPMENT RENTALS .... 2447 PRICELESS PRODUCTS LANDSCAPE DEPOT .............................................. 1819 PRIMEMAX ENERGY INC....................G28 PRO FLEET CARE ............................. 1922 PRO LANDSCAPE BY DRAFIX SOFTWARE ........................ 1552 PRO TECH ENGINEERING INC........ 2860 PROFESSIONAL LAWN CARE ASSOCIATION OF ONTARIO .............. E9 PRO-POWER CANADA INC.............. 1578 PROTEC-SHAN.................................. 2258 PUTZER (M) HORNBY NURSERY LTD .................................................... 2424 QUALITY FERTILIZERS INC .............. 1573 QUALITY SEEDS LTD ........................ 2435 QUEENSVILLE SOD FARMS UNLIMITED ....................................... 2727 QUEST AUTOMOTIVE LEASING SERVICES......................................... 1328 QUEST BRANDS INC ........................ 2256 QUICK ATTACH ATTACHMENTS 518,514 RAMROD (DIV OF LEON MFG COMPANY INC) ................................................... 1477 RAYCO MFG STUMPER CUTTERS/ CHIPPERS ...................................... 2642L REDMAX - JONSERED (MTI CANADA) ................................. 2661 REGION OF PEEL.............................. 1574

CONGRESS 2015 Exhibitor ........................Booth Number REGIONAL TRACTOR SALES............. 250 REIST INDUSTRIES INC .................... 1472 REVOLVER SCREENING SYSTEMS. 2758 RINOX INC.......................................... 2570 RITTENHOUSE SINCE 1914 ............. 2535 ROCK VALLEY NATURAL STONE .... 2409 ROMA FENCE GROUP OF COMPANIES....................................... F26 ROMA FENCE LIMITED..................... 1664 ROY TURK INDUSTRIAL SALES LTD 2130 ROYAL BOTANICAL GARDENS............ E3 ROYNAT LEASE FINANCE ..................G47 RUBAROC ............................................G38 RUSTY GARDEN SUPPLY ................. 2170 RYAN BY SCHILLER.........................2642A RYMAR SYNTHETIC GRASS LTD ....... 852 SABLE MARCO INC .......................... 2546 SANDLER TRAINING ......................... 1767 SANTERRA STONECRAFT ............... 2312 SCAG MFG.......................................2642D SCHULTE/HARCO AG EQUIPMENT 2471 SEAL KING INC .................................. 2160 SELECT STONE SUPPLY .................. 1352 SENECA COLLEGE ............................. E10 SESTER FARMS INC ......................... 1368 SGI LIGHTING .................................... 2331 SHERIDAN NURSERIES.................... 2342 SHIN MOIST HEAT INC ..................... 2402 SLOAN’S NURSERY AND CHRISTMAS TREES ........................ 2221 SMALE (WR) CO (1979) LTD............. 1229 SMART ABOUT SALT COUNCIL......... E14 SNOW & ICE MANAGEMENT ASSOCIATION INC .......................... 1641 SNO-WAY INTERNATIONAL............2642K SOLUTIONS AQUASOL .................... 2248 SOMERVILLE NURSERIES INC ........ 2136 SOMERVILLE SEEDLINGS................ 2259 SOUTHLAND INSURANCE BROKERS INC .................................................... 2418 SOUTHWEST GREENS ONTARIO ... 1769 SPEARE SEEDS ................................. 1554 SPIDER REMOTE CONTROL MOWERS.........................................2642J SPORT COURT .................................. 2357 SPRAYING SYSTEMS ......................2535A SPYKER SPREADERS .....................1277A SQUARE ............................................. 2426 ST WILLIAMS NURSERY & ECOLOGY CENTRE............................................ 2231 STABILA INC....................................... 2503 STAM NURSERIES (2009) INC ......... 2412 STEINER/HARKNESS EQUIPMENT LTD ..................................................2470A STIHL LIMITED ..................................... 818 STONE AGE MANUFACTURING ...... 2653 STONE-LINK CORP ........................... 1708 STONESAVER (KORZITE COATINGS) ......

1747 STONESCAPE QUARRY INC ............ 1441 STRONGHOLD ALUMINUM ...........1652D SUNNYWEI (STONE) INTERNATIONAL INC .................................................... 2242 SUPER SUCKER HYDRO VAC SERVICE INC .................................................... 2216 SUREBOND SEALERS & ADHESIVES ....................................1652B SUREFOOT HARDSCAPE PRODUCTS ...................................... 2229 SURE-LOC ALUMINUM EDGING / WOLVERINE TOOLS........................ 2333 SYNLAWN CANADA .......................... 2343 T.S.S.A. .................................................. E13 TANDESKI ASSOCIATES INC ........... 2125 TECHNISEAL...................................... 2532 TECHNO METAL POST ..................... 1342 TECHO-BLOC INC............................. 2742 TEEJET .............................................1277E TEREX CONSTRUCTION AMERICAS 430 TERRAFIX GEOSYNTHETICS INC.... 1629 TERRATRENCH USA ......................... 1634 THAMES VALLEY BRICK & BUILDING PRODUCTS ...................................... 2466 THE DECK STORE INC ..................... 1235 TIE BOSS .............................................. 636 TILLSON BRANDS INC (FUTURE ROAD SOLUTIONS)........ 1217

Exhibitor ........................Booth Number TIRECRAFT........................................... 839 TIVOLI FILMS INC .............................. 2106 TOP LIFT ENTERPRISES INC ........... 1508 TORO COMPANY (THE) .......... 1212, 1216 TORONTO SALT & CHEMICALS LTD .................................................... 2219 TOTAL EQUIPMENT RENTALS ........... 754 TOWNSEND LUMBER INC ............... 2249 TRACKEM...............................................G2 TRACKLESS VEHICLES LTD............. 1260 TRADEWINDS INTERNATIONAL SALES CO INC ................................. 2513 TREE ISLAND STEEL LTD ................... F18 TREE-ZIP............................................. 2128 TRENCHMASTER BY BROWN .......2642C TRIPLE H CONCRETE PRODUCTS LTD .................................................... 2166 TRIPLE M SERVICES ...........................G51 TRI-VERSA-GLOBAL INC................... 2517 TRUCK CRAFT INC ........................... 1261 TRYNEX INTERNATIONAL ................ 1910 TRYSTAN ............................................ 2009 TS BENEFIT SOLUTIONS.................. 3011 TSC - COUNTRY PRO SERVICES .... 2556 TSURUMI CANADA ........................... 2335 TUFX-FORT INC ................................. 1572 TURF CARE IRRIGATION & LIGHTING...................................... 2117 TURF CARE PRODUCTS CANADA.. 1320 TURF REVOLUTION .......................... 1718 TURFMAKER CORP .......................... 1435 TURN-A-LINKS .................................1233C TWIN EQUIPMENT LTD ..................... 2750 TYMETAL CORP................................... F19 TYNE MOULDS AND MACHINERY CO LTD ............................................. 2151 UDOR................................................2535E ULS MAINTENANCE AND LANDSCAPING INC........................... 446 UNILOCK LTD .................................... 2442 UNIQUE LIGHTING SYSTEMS - OF THE TORO COMPANY ............ 2209 UNIVERSAL FIELD SUPPLIES INC ... 1246 UPPER CANADA STONE CO LTD.... 2434 URBAN HEARTH.................................. 845 UXBRIDGE NURSERIES LTD ............ 2234 VACUUM LIFTING COMPANY (THE) UK.........................................2101A VAN NOORT BULB CO LTD.............. 2525 VANDEN BUSSCHE IRRIGATION .... 1452 VANHOF AND BLOKKER LTD .......... 2146 VENTRAC BY VENTURE PRODUCTS INC ....................................................230C VERADEK INC .................................... 2624 VERBINNEN’S NURSERY LTD .......... 2318 VERMEER CANADA INC ................... 1542 VERSAMATS.....................................1233A VISSERS NURSERY & SOD FARM... 2228 VIVAX METROTECH ........................1737A VORTEX PRESSURE WASHERS ... 2642M VOTH SALES & SERVICES INC ........ 1984 VRE GREENHOUSE SYSTEMS ........ 1460 WACKER NEUSON LTD ...................... 718 WAI PRODUCTS LTD ......................... 1343 WAJAX INDUSTRIES ......................... 1866 WALKER MOWERS .........................1578A WALLENSTEIN CR BY: EMB MFG INC.................................. 1673 WATER ARTS INC .............................. 2347 WEBER MT (WEBER MACHINE, INC).......

1281 WILLOWBROOK NURSERIES INC ... 1860 WINKELMOLEN NURSERY LTD ....... 2306 WOODBRIDGE EQUIPMENT PARTS INC .................................................... 1547 WOODBRIDGE FIREPLACE ............... 541 WORKPLACE SAFETY & PREVENTION SERVICES......................................... 2131 WORLDWIDE STONE........................ 2550 WRIGHT COMMERCIAL PRODUCTS .......

1250 WSI - WE SIMPLIFY THE INTERNET 1765 XERIPAVE, LLC................................... 1634 YBRAVO............................................ 2642F YOUNG’S AGGREGATES ................. 2205 ZANDER SOD CO LTD ...................... 2334

Congress 2015 Show Preview 13

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THE IN HORTICULTURE

PROFESSIONAL DEVELOPMENT AND NETWORKING EVENT FOR WOMEN IN HORTICULTURE 4:00 to 5:15 p.m. (pre-Tailgate Party) International Plaza Hotel, International Ballroom Join your peers for a thought-provoking keynote presentation; then travel as a group into the Tailgate Party for dinner.

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14 Congress 2015 Show Preview

Instructors from an accredited educational institution – Specialist High Skills Major (S.H.S.M.), post-secondary, apprenticeship and horticulture/ landscape related programs – are invited to register students until December 12, 2014.

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managementsolutions

Jobsite Logistics

BY MARK BRADLEY

The sure way to competitive prices and higher profits There’s no doubt that our industry is hurt by low price and low quality competition. The low barriers to entry, lack of consumer education and lack of clear differentiating standards (recognizable to those outside the industry) also mean this problem will take a long time to change. Efforts to help turn this tide by our associations, industry mentors, visionaries and others are admirable — and may well change the future for the next generation of this industry — but the climate today is likely to be the same for the next 10 years and perhaps more.

You’ll find no comfort in blaming these competitors for our problems, missed sales opportunities and lower profits.

It may soften the sting of a lost job but you must look inward to fix these problems. You can’t fix the industry overnight.

But you can fix your company.

To compete on low price, but without sacrificing profit, you must beat these competitors on efficiency. It can’t be that difficult. If they truly are the low-price “bottom-feeders” we peg them as, then it’s very likely that their unsophisticated 64 | JANUARY 2015 | LANDSCAPE TRADES

business practices are backed up by inefficient, poorly-planned jobsites. The way only way to face this competition — and still make a profit — is to finish your jobs faster.

By finishing your jobs faster, you’ll finish more jobs in the same working hours. By finishing more jobs in the same timeframe, you’ll reduce your overhead…which will allow you to compete at a lower price, or will allow you to improve your net profit.

A company with an overhead of 20 per cent can compete against a company with an overhead of 25 per cent, but make five per cent more profit — even if the job costs between the two companies are identical.

By keeping a close eye on your first 10 jobs, you’ll spot the inefficiencies, the wasted hours, and the poor work practices that are not only increasing the time (and costs!) of your jobs, but they are also robbing your company of valuable sales opportunity that will not only increase your revenue, but it will also reduce your overhead as a percentage. continued on page 66

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managementsolutions OUTSMART (AND OUT-PRICE) YOUR COMPETITION

BEFORE THE JOB STARTS

Inefficient Companies A company with an overhead of 20% can compete against a company with an overhead of 25%, but make 5% more The problems start before the profit – even if the job costs between the 2 companies are identical. crews arrive at site. Estimates By keeping a close eye on your first 10 jobs, you’ll spot the inefficiencies, the wasted hours, and the poor work practices are ‘guesstimates’. The price that are not only increasing the time (and costs!) of your jobs, but they are also robbing your company of valuable sales lands the sale, but no one knows opportunity that will not only increase your revenue, but it will also reduce your overhead as a %. why or how much overhead and BEFORE THE JOB STARTS profit was actually recovered. No one knows exactly how long that BEFORE THE JOB STARTS A company with an overhead of 20% can compete against a company with an overhead of 25%, but make 5% more guesstimated job should take, profit – even if the job costs between the 2 companies are identical. whether the equipment costs have By keeping a close eye on your first 10 jobs, you’ll spot the inefficiencies, the wasted hours, and the poor work practices been recovered, and material that are not only increasing the time (and costs!) of your jobs, but they are also robbing your company of valuable sales quantities and specs are “in opportunity that will not only increase your revenue, but it will also reduce your overhead as a %. someone’s head”. But no worries, BEFORE THE JOB STARTS the inefficient company will figure it out when they arrive at the job site…and they’ll waste half a day getting their heads wrapped around what needs to happen.

The efficient company finishes a job in 33 per cent less time than the inefficient company. While the inefficient company bumbles through mistakes, waste, and rework, the efficient company is off to start the next job — generating more revenue for the same overhead, the same payroll, and the same fixed equipment costs.

With lower job costs and overhead come higher profits. Some of these profits reward the owner. Some of these profits get reinvested back into the business. Higher wages attract better people. Newer equipment improves efficiency even further. Better people and newer equipment lead to even faster production times and a significant competitive advantage over the “bottom-feeders” of the industry. continued on page 68

Efficient Jobs Efficient companies spend more time planning. Estimates are based on a true plan of estimated hours, equipment, materials and subcontractor costs. These same costs will be used to communicate clear expectations for the customer, and a clear plan for the crew — before they ever arrive at site.

Crews arrive at the site, then discover what they should have had on the truck before they left the shop. Valuable production hours are wasted driving to the shop or vendors to pickup tools and materials that should have been organized earlier.

A job planner, based on the estimate, tells your operations and your crews exactly how the job was sold. A clear list of hours, equipment and materials required enables delegation of planning and preparation. Materials are staged and ready. The right equipment is available.

Trucks and trailers are unorganized, and not stocked with proper inventory. Crews find out they’re missing something only when they go to use it.

Tool trailers are fully stocked with a wide variety of tools and equipment. Storage locations are standardized and clearly labelled.

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opportunity that will not only increase your revenue, but it will also reduce your overhead as a %.

BEFORE THE JOB STARTS

PHASE II: LAYOUT, BASE EXCAVATION

PHASE II: LAYOUT, BASE EXCAVATION

PHASE III: INSTALLATION

Inefficient Companies

Efficient Companies

Site layout is little more than spraypaint on the ground.

Grades are unclear. This job will need rework after completion.

A zip level allowed the designer to calculate and clearly mark the grades on the design. Crews equipped with zip levels can quickly check their grades early and often.

Excavation takes all day, done by hand by a crew of 4.

One worker is tied up all day driving fill back to the yard.

The crew is unproductive while they wait for the driver to cycle back. Areas are excavated too deep – taking more time, moving more fill, and requiring more base.

Excavation is done by machine with 2 people in half a day. This frees up 2 bodies to improve production speed on other jobs, or to complete other small projects this day. Bins are used, or subcontracted, to save production time loading trucks and driving back and forth.

Foreman is tied up driving a truck to pickup base material. Load sizes come in small batches, limited by the truck’s load capacity. Crews wait repeatedly while the truck cycles deliveries. Crews try to stay busy on other areas, but it leads to further inefficiencies as they complete some tasks will get ruined as they try to work over top of semi-finished work.

Inefficient Companies

Materials are delivered to site by vendor, freeing up a delivery person (crew member) to improve production speed. Equipment is used to place materials in as little time as possible.

Inefficient Companies

Site layout is little more than spray paint on the ground. Grades are unclear. This job will need rework after completion.

Efficient Companies A zip level allowed the designer to calculate and clearly mark the grades on the design. Crews equipped with zip levels can quickly check their grades early and often.

Excavation takes all day, done by hand by a crew of four. One worker is tied up all day driving fill back to the yard. The crew is unproductive while they wait for the driver to cycle back. Areas are excavated too deep — taking more time, moving more fill, and requiring more base.

Excavation is done by machine with two people in half a day. This frees up two bodies to improve production speed on other jobs, or to complete other small projects this day. Bins are used, or subcontracted, to save production time loading trucks and driving back and forth.

The foreman is tied up driving a truck to pickup base material.

Load sizes come in small batches, limited by the truck’s load capacity. Crews wait repeatedly while the truck cycles deliveries.

Crews try to stay busy on other areas, but it leads to further inefficiencies as they complete some tasks will get ruined as they try to work over top of semifinished work.

Materials are delivered to site by vendor, freeing up a delivery person (crew member) to improve production speed. Equipment is used to place materials in as little time as possible.

Efficient Companies

PHASE II: INSTALLATION Foreman, using the job plan, ensures materials are

Materials are unplanned in delivered out of sequence.

An hour is spent moving and re-moving materials.

Quantities were not clear and materials were overordered. Time wasted moving too much material to the backyard, which will have to be moved back out again, loaded on the truck, brought back and unloaded at the yard. More valuable hours wasted.

The layout problems surface as the area fails to drain water properly. Work is undone and redone properly for no extra revenue. More valuable productive time lost.

Crews have unclear goals. No one, not even the owner, knows exactly how many hours needed to make a profit.

Crews are paid only by the hour and without goals and tracking, they dictate their own pace. Job is finished “whenever it’s finished”. Company hopes it makes money at the price they charged.

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Time spent planning layouts and job requirements at the front end of the job ensure work is done efficiently and correctly. No hours lost to rework.

Crews are clear on the man hours estimated, and the available man hours that remain. An incentive system, based on productivity, motivates them beyond an hourly paycheque. Foremen make decisions in the best interest of the project, not based on the least amount of effort required.

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The efficient company finishes a job in 33% less time than the inefficient company. While the inefficient company bumbles through their mistakes, waste, and rework, the efficient company is off to start the next job – generating more revenue for the same overhead, the same payroll, and the same fixed equipment costs.

• • • • • •

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www.avanttecnousa.com JANUARY 2015 | LANDSCAPE TRADES |

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managementsolutions We’ll all still lose jobs to price. It happens in every industry. But you simply can’t compete in a low-margin industry at the same speed and efficiency of companies who are giving away their work.

As it stands today, there is only one real way to compete with the “bottom half”: l Improve your brand and image. Show the customer why you’re worth every penny you’re asking for. l Get your jobs done efficiently. You can compete on price, if you can do the work for less cost. l Constantly improve. Invest in fixing your inefficiency. Improve your staff. Improve your equipment. Improve your systems.

LT The rewards are well worth it.

Mark Bradley is president of TBG Landscape and the Landscape Management Network (LMN), in Ontario.

LMN provides education, tools and systems built to improve landscape industry businesses.

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PHASE III: INSTALLATION

Inefficient Companies

Materials are unplanned and delivered out of sequence. An hour is spent moving and re-moving materials. Quantities were not clear and materials were over-ordered.

Time wasted moving too much material to the backyard, which have to be moved back out again, loaded on the truck, brought back and unloaded at the yard.

Efficient Companies The foreman, using the job plan, ensures materials are delivered when needed, and in the correct sequence. Quantities, colours and specs are clear on the job plan, reducing time lost to over (or under) ordering.

The layout problems surface as the area fails to drain water properly.

Work is undone and redone properly for no extra revenue.

Time spent planning layouts and job requirements at the front end of the job ensure work is done efficiently and correctly. No hours lost to rework.

Crews have unclear goals. No one, not even the owner, knows exactly how many hours needed to make a profit. Crews are paid only by the hour and without goals and tracking, they dictate their own pace. The job is finished “whenever it’s finished.” The company hopes it makes money at the price they charged.

Crews are clear on the man hours estimated, and the available man hours that remain. An incentive system, based on productivity, motivates them beyond an hourly paycheque. Foremen make decisions in the best interest of the project, not based on the least amount of effort required.

• • • • • • •

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roadtosuccess

Nothing

stays the same

BY ROD McDONALD

The adage is: The only constant is change itself.

We were in Vancouver, one of our favourite cities, at the end of September. The weather was warm, the air smelled fine and life was indeed wonderful. We were walking down Denman Street, not too far from our West End apartment. For people not familiar with The West End, it is densely populated, very densely populated. High rises dominate the skyline, filled with people, lots of people.

We had not been in Vancouver or along Denman Street for eight years due to dialysis issues. Nonetheless, there we were and it was great to be back. We were checking for our favourite businesses to see if they were still there. Chris, who owned the bagel shop, had moved to Victoria for love and now his spot is an Irish pub. The dry cleaner was still there but there were half a block of store fronts missing, as they constructed another twenty-three storey condo on that same spot. Our favourite pizza spot was vacant as were the shops we went for great soup and a local diner. There were Starbucks everywhere and they had taken over the local coffee shop that had been, at least in my mind, a bastion against franchise giants. Landlords had raised the rents until the only ones who would pay that much money were the big boys with deep, corporate pockets.

We found that our favourite Middle Eastern deli was still there.

We were excited. It looked the same but it had a new owner and the hummus had changed. It was not as thick or tasting of garlic and lemon as the previous owner had made it.

Life does not stand still, for anyone, even if you want it to, and the only constant is change itself.

What I described from Denman Street has occurred in your neighborhood as well. In Regina, there have been many changes.

Buildings have gone up and come down, businesses have moved or downsized: All of the same things that have happened on Denman Street. The only difference is that they happened one at a time for me because I live here. Had I been away for eight years, the changes would have been much more noticeable as they were for the fellow I write about below.

I was at a weekly meeting for a community group. A fellow, who I recognized from the neighbourhood, was in attendance. He sat beside me. He was a man in his seventies and had not attended for more than ten years. The first thing out of his mouth was, “Where’s ‘Old Ann?’” I didn’t know who he was talking about but another old timer said, “Ann died from cancer, eight years ago.” The fellow beside me grunted. Again, he asked in a loud voice, “Where’s Gordy?” I knew Gordy and I told the fellow that Gordy had died last year, in Arizona, from a heart attack. He grunted at that information. Then, to everyone’s utter amazement, he took out his cigarettes and lit one up. We were in shock. One of the members said, “You can’t smoke here!”

“Why the hell not?” he asked, seething with anger.

“There is a law against smoking in public places.”

“We used to smoke here all the time,” says the disgruntled gentle-

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roadtosuccess man. “What has happened?” he asked, but I am pretty sure it was rhetorical. He did put his cigarettes away but he was confused. He had left for ten years and he genuinely thought that nothing would have changed in his absence.

I get that, sort of. I don’t like change. Only wet babies like change.

But if you are going to live in today’s society, change happens and it happens faster and faster. If you don’t believe me, try borrowing someone’s phone. Good luck with dialing that number.

At London Drugs, I bought an alarm clock. The eighteen-yearold clerk snorted at my choice, it was so basic. I had to explain that I didn’t need a docking station or anything programmable. All I needed was a clock to wake me up in the morning so I wouldn’t be late for work. I muttered to the young woman, “This clock, I can understand.” I am pretty sure her look was a mixture of patronization and derision. By the way, the clock works just fine and I knew how to set it the first night.

A long story as to why I was in Vancouver. There is an easy and simple explanation. I was there for the Can West Hort Show. I hadn’t been at that conference for ten years and of all the conferences I used to attend, this one was my favourite. I love conferences, shows, seminars, all of that stuff. They are a wonderful way to connect to the people of this trade and to the products. I am always reminded, when I attend, of what I have said many, many times. This trade of

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Trade shows and conferences allow you to build relationships with suppliers that will last you a lifetime and will make you money.

ours contains the finest people in the world. I have never regretted spending my life in this trade and I would not hesitate to do it again, but God has other plans for me.

Being away from the show floor for ten years gave me the opportunity to see how things have changed, just not at the show, but within the trade. The first thing that caught my eye was that the show was smaller. With online web sites, there are not as many companies willing to invest the time and money in a booth. I get that. A grower can send me a photo of a #10 potted ‘Walker Weeping’ caragana, tell me the price and how many he has, in an instant via my email account. That is why it was nicknamed ‘The Information Highway.’

The second phenomenon I noticed was the absence of my friends and cronies. Their companies had booths but they were staffed by the next generation. I reluctantly approached some of the booths, offering a hesitant, “I am friends with your dad, but you probably hear that all of the time.” I had to be careful not to sound too much like an old geezer, accepting and realizing that another generation is taking over. It is their turn. They have been in the trade, many of them, for their entire lives and they know what they are doing. My role is to let them do their job and not to ask in a loud voice, “Where’s old Ann?” The third thing that I noticed was that my friends that were in attendance, not withstanding my white moustache, are getting older.

We get two choices in the aging process: The first is getting older and the second is dying. Considering those two options, I will live with the white moustache.

I was sitting in a seminar and seated to my left was a young man, who was well spoken. I looked at his badge and said, “I visited your father at your nursery around 1979.” The young man stared at me, thinking that he wasn’t even born in 1979. Thank goodness he was too polite to say those words and I have learned to choose my remarks with more care.

When I started out in this trade in the seventies, you had to attend conferences and shows to find out what the new plants and prod70 | JANUARY 2015 | LANDSCAPE TRADES

ucts looked like. No grower was about to load up his truck and drive around showing everyone his new introductions. Additionally, printing was both expensive and time consuming. Not at all what it is today. So the booths at conferences showed off new plugs, poinsettias, caraganas, hanging baskets, pottery and anything else that you wanted or needed to see if you wanted to stay in the loop. That was a booth’s main purpose.

Today, the question can be reasonably asked: Have trade shows and conferences outlived their purpose, what with instant photos and the new media? I was there and I can answer in a simple word and that word is no. Conferences and shows allow you to find new suppliers that you might overlook on the internet. Conferences allow you to build relationships with suppliers, face to face, and those relationships will not only last you a life time, but they will make you money.

At this show, I spent time with old friends including Rob Van Zanten from Pan American, Han deJong from Paridon, Theo and Sylvia Mosterman, Rod Natros and the Van Noorts. Those friends and suppliers introduced me, in the past, to many new products and methods of retailing that made both them and me money. It had been an advantageous relationship to both parties. Things don’t stay the same.

At this conference, Rob had a nephew working at the Pan American booth. The young man told me he was, “John’s boy” so that I had a perspective. He was bright, enthusiastic and he knew much about plugs. One of my missions was to find a good plug grower for a local greenhouse and I had narrowed it down to two plug greenhouses and he explained to me, the difference between the two growers. He knew what he was talking about. Part of accepting change is that much of your information is now coming from your friend’s adult children. If you don’t accept that, then you will be left behind.

On a different note, leaving this page, I always wonder, how many of you read this column? As one of my actor friends is fond of saying, “Without an audience, actors are only neurotic people speaking to an empty room.” I felt validated as people stopped me, many I had not met before, to tell me that they read Landscape Trades and that they read and enjoy my column. I write for people who want to read what I have to say, otherwise the room is pretty empty. Mind you, there was one fellow who didn’t hesitate to tell me that he has read my column and that he is much, much smarter than me. I didn’t argue. He was probably right. He must be smarter than me. He told me he was.

Staying up to date with new products and introductions, building mutually-beneficial relationships and having a good time with your peers is what trade shows and conferences are all about. Trade shows are not outdated. They are in addition to an online presence. Take them in and you will find that you are on the road to success. LT Rod McDonald owned and operated Lakeview Gardens, a successful garden centre/landscape firm in Regina, Sask., for 28 years. He now works full-time in the world of fine arts, writing, acting and producing in film, television and stage.

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sustainablelandscaping

Butterflies in the

snow

Now is the time to think about designs for the upcoming season. Selling designs is key.

Everyone likes to know a secret…especially if it’s a SALES secret.

BY SEAN JAMES

Question: Who’s your best salesperson? Answer: Your customer’s daughter! There’s a phrase you need to know to activate the system. Look your customer deeeeeep in the eye and ask, (just as the daughter is within earshot), “Have you thought about a butterfly garden?” The daughter will zip from wherever she is in the house, wrap herself around her mom’s leg and demand that mommy buy her a butterfly garden. She’s just become your best salesperson. You’re not getting out of that house without selling them a landscape!

In the depth of our hearts and that deep, old, primitive part of our brains, we like and value wildlife in our gardens. If flutterbys are flying around…if squirrels are jumping through the trees, that simple part of our brains feels that there are no predators around and it feels safe.

Pollinators vital to food production

Black swallowtail caterpillars are beautiful and great for inspiring children about nature.

They love to eat fennel and all carrot relatives.

72 | JANUARY 2015 | LANDSCAPE TRADES

There are more reasons to invite butterflies and other pollinators to the garden. Fully one third of our food must be pollinated to produce fruit. Imagine your grocery store without all the fruits, tomatoes, peaches, eggplant, cherries, oranges and more. Think of the juice section of your grocery store. We’d be stuck with carrot juice! Yeachhh!

So, what can we do to promote pollinators in the garden? In the summer, there are plenty of flowers butterflies can feed on so that’s less of an issue.

Plants that flower in early spring and late autumn are important for pollinator support. Also, they extend interest in the garden by several months making your work look even better — making you more valuable.

If you’re looking to go native, plants like pussy willow and other early-flowering trees and shrubs are great bets. Minor bulbs such as Crocus, Scilla and species tulips provide much-needed food for bees and pollinating flies. (Yep, that’s right. There are many flies that help pollinate in our gardens. Beetles, too. Canada wild ginger is pollinated by slugs! Who knew?)

Fall-blooming plants are comparatively easy. Various species of aster are still in bloom in November.

Some of the slower-spreading varieties of goldenrod such as Solidago ‘Fireworks’ and firetail fleeceflower (Persicaria amplexicaulis ‘Firetail’) bloom until the snow flies. Chrysanthemums, blanketflower (Gallardia cvs.) and pincushion flower (Scabiosa sp.) all bloom into November.

Provide winter shelter There are still other things that you can do to help pollinators. Leaving perennials standing through the winter shelters insects, holds snow around the crown of the plant, sheltering it from winter winds and leaves appealing seedheads for winter interest. Leaving seedheads also serves to attract birds to the garden, which is the easiest way to keep pest populations down, since the birds eat the seeds…then the bugs.

It may require a bit of customer education, but leaving a pile of sticks, hidden behind some shrubs in the corner of the garden, serves as nesting sites for creatures including mason bees. These amazing bees are ONE HUNDRED times more effective as pollinators than traditional honey bees. Leaving part of the garden unmulched provides habitat for ground-dwelling pollinators.

The most complicated area of pollinator support is food for larvae. Certain trees, especially oak, provide food for butterfly and moth larvae. These larvae, in turn, provide food for birds. Edibles such as fennel and carrots are food for beautiful black swallow-

tail butterflies. The flowers are also a great nectar source. Showing a child fascinating butterfly caterpillars is a great reward for supporting nature. Do you need another reason? Many pollinators are excellent predators in the garden, keeping pest levels low.

Not so very long ago, many of us did everything in our power to keep insect populations low in our landscapes. Now we realize that supporting biodiversity has many rewards, including enhancing our food security and reducing our work loads. Educate your customers. Build this info into your

outreach programs. Design with nature in mind, even if the snow’s flying now. Learn to love, if you don’t already, the levels of wildlife around you…and life itself will be richer LT for it.

Sean James is owner of an Ontario-based environmentally-conscious landscape design/build/maintenance company, an eco-consultant and a popular speaker.

American painted lady, like most butterflies, loves milkweed. The caterpillars feed on pearly everlasting (Anaphalis margaritacea).

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legalmatters

CASE STUDIES:

Learning from others This month, some case studies which provide us with something to think about.

In Tri-Gill Paving Construction Ltd. v. Maxim 2008 Inc. (2014 Carswell NB 305), a decision of the New Brunswick Court of Appeal, the general contractor retained one subcontractor to perform earthworks (excavation and rough grading) and a different subcontractor to perform paving.

The contract documents required a three per cent slope in the roadway. The paving subtrade’s subcontract required it to perform “fine grading only.” After the asphalt was down, the Consultant determined that the proper slope had not been provided. Ultimately, the New Brunswick Court of Appeal agreed with the trial judge’s decision that the paving subcontractor had an obligation to ensure that the slope requirement was either met by the earthworks subtrade’s rough grading, by its own fine grading, or by the asphalt itself. In other words, the paving trade could not object that the failure of the grade is attributable to the earthworks’ subtrade. Consider the impact of this decision in relation to turf and other drainage installations, and to the requirement that underlying pads or other structural elements be sufficient to support your work.

In Doitte v. Consolidated Development Co. (2014 CarswellNB 410), which 74 | JANUARY 2015 | LANDSCAPE TRADES

is also a case of the New Brunswick Court of Appeal, an owner claimed against its contractor because the contractor’s construction of a garage (which was only part of the overall project) was smaller than specified by approximately 70 sq. ft. The owner claimed for the full cost of rectifying the garage to fully conform with the specs (and make up the 70 sq. ft.). The Court declined, and only awarded “nominal” damages of $2,000.

Consider, in thinking about this decision, where a Court might draw the line between awarding the cost of reinstatement to conform with the contract, and awarding based on the diminished fair-market value of the finished product where it doesn’t meet spec .

In Grianger v. Flaska, (213 CarswellOnt 11171), in a decision by the Ontario Superior Court, the homeowner refused to pay the contractor, in part, by relying on Ontario’s Consumers Protection Act. In that regard, the owner argued that he was entitled to the benefits of the Act because the contractor had not provided the contract, as required, in writing. Interestingly enough, the Court held that the purpose of the Act was to protect innocent consumers from unscrupulous vendors of services and materials. In that case, the Court decided that the homeowner, who had in fact approached the contractor and agreed to pay for the contractor’s labour and materials, and who had

BY ROBERT KENNALEY

negotiated the hourly rate, was not in need of such protection. While interesting – and perhaps available if needed for contractors in Ontario as a defence – we caution that consumer’s protection legislation provisions should not be ignored.

In Swift v. Eleven Eleven Architecture Inc. (2014 CarswellAlta 153), two homeowners (husband-and-wife) sued an architect in relation to the design of their home. Ultimately, the architect was found liable. The trial judge, however, found that the husband had signed the contract both on his own behalf and on his wife’s behalf. The plaintiff homeowners appealed this decision.

The Alberta Court of Appeal overturned the finding. The Appellate Court held that while the wife knew about the agreement and was “on board” in that regard, marriage or cohabitation cannot give rise to an agency relationship. The Court said there was no clear evidence that the husband typically signed agreements on behalf of his wife and, without some evidence that the wife had agreed to be bound by the agreement, she could not be made a party to that contract. Consider this the next time you have a husband and wife team as clients – particularly given that only one of them might own the land in the event you need to consider a construction lien (or hypothec in Québec).

Boily v. Carleton Condominium Corporation 145, (2014 ONCA 574), a decision of the Ontario Court of Appeal, involves landscaping that was required at a condominium. Simply put, as a result of having to perform extensive garage repairs, the landscaping outside the mid-70s era condominium complex required restoration. The board of directors of the condominium corporation proposed a new landscape design with features different than the design that had been in place prior to the garage repairs. Several condominium owners opposed the suggested new design. They wanted the area restored to the way it was before the garage was repaired. A dispute arose. The dispute lead to litigation and a court order that the landscaping be restored to its original design.

In defiance of the order, the directors authorized the installation of landscaping containing some elements of the previous design and some elements of the new design they had selected. The work pro-

ceeded on that basis and the disgruntled members who wanted the original design went back to Court. As a result of the violation of the court order, the condominium corporation and directors were found in contempt of court. In sanctioning the contempt, the motion judge ordered that the area be restored to the original design and that the directors personally bear the substantial costs of the restoration. The directors appealed. Court of Appeal upheld the findings of contempt, but did not require the original directors pay for the cost of the restoration.

The lesson from this case lies not so much in what the directors did, but in that it reconfirms that individual board members of a condominium are just that: They do not, in and of themselves, speak for the Corporation. Suppliers of services and materials to condominium corporations need to be careful to ensure that, what an individual board member or property manager who purports to act on behalf of the Board is requesting, has been properly authorized by the Board.

In Ontario, at least, contractors or suppliers might find themselves with no recourse against the actual condominium corporation if the “authorization” was made without LT actual authority.

Robert Kennaley has a background in construction and now practises construction law in Toronto and Simcoe, Ontario. He speaks and writes regularly on construction law issues, including on his blog: kennaley-on-construction.com.

Rob can be reached for comment at 416-368-2522, at kennaley@mclauchlin.ca, or on LinkedIn. This material is for information purposes and is not intended to provide legal advice in relation to any particular situation.

Readers who have concerns about any particular circumstance are encouraged to seek independent legal advice in that regard.

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newproducts Wagon The 30- x 46-in. plastic mesh deck crate wagon from Millside Industries comes with 5- x 13-in. pneumatic wheels, also available with flat-free wheels. This Farm Tuff crate wagon is built with high-impact polypropylene material that features a 7½ in. high cargo lip around the deck.

The sturdy anti-tip steering along with the long easy-grip metal handle makes it easy to pull up to 800 lbs.

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Utility vehicle

Husqvarna’s new 525L and 525LDX professional trimmers offer magnesium crankcases and drop guards to keep the machines running in the toughest of conditions. Each of the new 500 series trimmers is equipped with Husqvarna’s X-Torq engine technology, designed to reduce fuel consumption and emissions, and also improve overall performance. Landscape professionals will also notice increased productivity due to enhanced ergonomic features like heat shields and the LowVib floating throttle handle which is designed to absorb vibrations.

Available as a diesel-powered model, the JCB Workmax 800D utility vehicle offers a combination of smooth and comfortable ride coupled with a heavy payload capacity. Landscape and lawn care professionals can benefit from the Workmax’s 880 lb. maximum bed capacity. In order to achieve an optimum 50–50 weight distribution front to rear when fully loaded, both the engine and CVT are positioned further forward than is the case on most UTVs. A steel plate guard protects major transmission components when engaged in unpredictable off-road environments.

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Trimmers

Mowers Kubota introduces three new models to its Z700-Series, the Z724X-48, Z724X-54 and Z726X-60, powered by Kawasaki’s FX engines. Each model features a seven gauge steel 48-, 54- or 60-in. deck, six inches deep, providing outstanding stability with a fast, high-quality cut. According to the manufacturer, the Z700Series offers unmatched ergonomics with a wide operator station, a thick highback adjustable seat and a convenient deck height adjustment dial. Each model in the series is equipped with an 11.6 gallon fuel tank for more operating hours and less down time.

Kubota Canada www.kubota.ca 76 | JANUARY 2015 | LANDSCAPE TRADES

Self-watering planter Lechuza-Puro Color 50 features more than just an extraordinary design. The new planter’s classic round shape also convinced the Red Dot Design Award’s jury of experts; the planter won a coveted award for its combination of innovative design, self-watering system functionality and quality.

Available in 20 and 50 cm sizes in slate and white.

Lechuza Canada www.lechuza.ca

industrynews Industry helps update occupational standard Employment and Social Development Canada recently conducted a week-long National Occupational Analysis (NOA) to update the occupational standard for the Landscape Horticulturist trade, as part of its regular review of Red Seal occupations. The update workshop was held in Ottawa, and each provincial organization was asked to put forward an active industry participant to share their knowledge and skills to inform the updated edition of the Red Seal standard. New competencies considered included environmental stewardship and horticultural principles, things that have changed since the last review in 2008.

As a result of their collaboration and efforts, there is now a new block of Occupational Skills, Green Infrastructure, that deals with landscape solutions and works in various aspects of environmental green-infrastructure design, installation and maintenance. Michael Murray, President of Murray’s Landscape and Horticultural Services in Newfoundland, had this to say: “A major accomplishment coming out of the recent NOA for the Landscape Horticulturist Red Seal Journeyperson and Apprenticeship Training designation is the inclusion of an entirely new Occupational Skills Block entitled Green Infrastructure; this includes skills supporting the installation and maintenance of a broad range of competencies such as green roof and living walls technologies, bio-swales and storm water management systems, in-stream habitat conservation work, wetland and retention pond systems and the construction and maintenance of these systems. This now gives more legitimacy to our involvement in these environmental areas and supports the industry term “ Environmental Horticulture.”

For more information on the Landscape Horticulturist trade, go to red-seal.ca/trades/ l.1ndsc.1p.2@-eng.jsp

The following participants dedicated their time to participate in updating skills standards for the Landscape Horticulturist trade. From left: Guy Dowhy, Heike Stippler, Karen Carrier, Tim Kearney, Mike Gallant, William Dorman, Kurtis Langton, Michael Murray, John Soychak, Sally Harvey, Doug Conrad.

$1.88 to $1.60 per $100 of insurable earnings in 2015 and 2016. Any firm that pays employer EI premiums equal to or less than $15,000 in those years will be eligible for the credit. Almost 90 per cent of all EI premium-paying businesses in Canada will receive the credit, reducing their EI payroll taxes by nearly 15 per cent.

Canada Revenue Agency will automatically calculate the credit on business returns, ensur-

ing no new paper burden will be imposed on business owners.

In addition, all employers and employees will benefit from a substantial reduction in the EI premium rate in 2017, when a new sevenyear, break-even rate-setting mechanism takes effect. This will ensure that EI premiums are no higher than needed to pay for the EI program.

Federal government introduces job credit Canada’s Minister of Finance Joe Oliver has introduced the new Small Business Job Credit, which is expected to save small businesses more than $550 million over the next two years.

The Small Business Job Credit will effectively lower small businesses’ Employment Insurance (EI) premiums from the current legislated rate of JANUARY 2015 | LANDSCAPE TRADES |

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industrynews Conference connects educators Join fellow horticulture industry professionals, educators and government officials from across Canada at the inaugural Cultivate and Connect Conference, held January 5 and 6, 2015 at the International Plaza Hotel in Toronto. This event grew out of the Connecting Educators Conference held in 2014, and will strengthen the relationships between stakeholders dedicated to connecting students to the green industry.

Harold Deenen CLP, HR Chair of the CNLA, says, “Last year’s Connecting Educators was an amazing learning experience and exchange of ideas for students, employers and teachers in horticulture.”

Jointly hosted by CNLA and Landscape Ontario, the conference is intended to build pathways and forge relationships to attract the brightest and best talent to bridge the critical skilled labour gap in the horticulture trades. Topics include initiatives like Come Alive Outside and the Specialist High Skills Major program, as well as knowledgeable speakers from across the country and a new website launch. Present-

ers include Paul Zammit, Mark Cullen, Ken Beattie, Jim Paluch, as well as roundtable discussions and plenty of networking opportunities.

Michael Pascoe CLT of Fanshawe College, chair of the conference, says that this year the program has been expanded to welcome all horticultural educators from high school to college, apprenticeship and university programs.

The agenda is intended to introduce programs that connect youth to the outdoors and highlight career opportunities in the green industry.

“As educators we all operate in isolation,” says Pascoe. “This conference is a way to connect with industry. When I first started at the college, there was a huge disconnect between schools and the industry. As educators we are ultimately producing a product (a trained workforce), and we need to make sure the product we produce is relevant and what people need.”

Pascoe adds, “Progressive people need to come to this event and find out how their company can support the education programs, as well as how it can benefit from them.”

The conference runs from 1:00 to 8:00 p.m.

on Jan. 5, and from 8:00 a.m. to 1:15 p.m., on Jan. 6, with the option to attend Landscape Ontario’s Congress in the afternoon. Admission to Congress 2015 trade show is included with registration. More information is available at CultivateAndConnect.ca.

Let’s Play at Canada Blooms Nineteen years ago, Landscape Ontario partnered with the Toronto Garden Club to stage the first version of Canada Blooms. Since then, the show has changed locations and grown into one of Canada’s top 100 festivals.

Every year the creative and skilled members of Landscape Ontario throw off their company hats, and work together to build a showpiece feature garden promoting all professional members of the association. The theme for Canada Blooms is ‘Let’s Play’,​and LO member Shaun Gallaugher has taken the lead and designed an Otium garden on behalf of the assocaition. In an Otium garden, the landscape elements are designed to do double duty as part of an exercise circuit, encouraging people to get active outdoors.

The show could not be staged without the immense contribution of volunteers. ​All industry members are invited to become involved by​ building the garden or volunteering during the show.​ ​ To register as a volunteer, please​visit canadablooms.com.

Canada’s largest flower and garden festival is located within the National Home Show, giving landscape designers and contractors who build feature garden bonus exposure to a larger audience. The show runs at the Direct Energy Centre in Toronto from March 13 - 22, 2015.

Scotts Canada buys Fafard Scotts Canada has acquired Fafard et Freres.

Based in Saint-Bonaventure, Que., Fafard produces peat moss and growing media products.

Fafard serves customers primarily across Ontario, Quebec and New Brunswick.

“Acquiring Fafard will allow us to further strengthen our North America competitiveness,” said Jim Hagedorn, Chairman and CEO of ScottsMiracle-Gro. “Leveraging the expertise Fafard has developed over the years, as well as its significant capacity for peat, will enable the continued growth of our Canadian business, while providing a valuable input in our growing 78 | JANUARY 2015 | LANDSCAPE TRADES

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Research technician Katherine Vinson, Prof.

Youbin Zheng, masters student Greg Yurist, and research associate Mary Jane Clark.

Photo: Sam Beattie

media global supply chain.”

Fafard also distributes a full range of related products for the gardening industry including fertilizers, mulch and grass seed, and is committed to best-in-class management practices in all aspects of sustainable development.

Growth at Gelderman Gelderman Landscape Services of Waterdown, Ont., has purchased longtime landscape company Outdoor Services from its owner, John Cruickshank. Gelderman’s satellite location will be relocated to the former Outdoor Services site in Guelph, Ont., allowing the company to serve the Kitchener-Waterloo-Guelph area.

University of Guelph team wins green roof award Congratulations to Dr. Youbin Zheng and the University of Guelph Green Roof Research team, who were awarded the 2014 Green Roof Research Award of Excellence at the CitiesAlive Green Roof and Wall Conference in Nashville, Tenn., on Nov. 13, 2014.

The Green Roof Award of Excellence for published research honours a person or team that has published a significant green roof or green wall article in a peer-reviewed journal. The University of Guelph Green Roof Research Team was recognized for its research on green roof sedum plant production and maintenance. The article titled “Optimal Growing Substrate pH For Five Sedum Species”, published in HortScience in 2013, is the most recent piece of forwardthinking research published by this team.

Sedum plants have been used in rock gardens and other landscape settings as ground covers for many years; currently they are in high demand in green roof installations. The pH level of the growing substrate (i.e., soil substitute) impacts plant growth by influencing the availability of plant nutrients.

Although Sedum can grow in a wide range of pH conditions, this study found growing substrate pH can have a significant influence on Sedum growth. Within optimal pH ranges, Sedum plants can grow many times faster than those grown out of these ranges. This is the first research to provide optimum growing substrate JANUARY 2015 | LANDSCAPE TRADES |

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pH levels in order for growers to efficiently and rapidly produce good quality Sedum plants to meet the demand in many horticultural applications, including green roof plantings. This information is critical in Sedum green roof substrate formation and Sedum green roof maintenance.

Numerous green roof systems manufacturers have found good success been using the results of this research. This is a great example

on how university-led research can change and improve an industry’s practice.

Vegetative annuals receive AAS status Impatiens SunPatiens® Spreading Shell Pink and Impatiens Bounce™ Pink Flame PPAF ‘Balboufink’ are the 2015 AAS Flower Award Winners.

AAS notes the truly unique genetic back-

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industrynews

After more than 80 years of trialing only seed-propagated cultivars, All-America Selections (AAS) began trialing vegetatively propagated cultivars last year. With the 2014 trial season now completed, AAS has granted the AAS Winner status to two impatiens that performed exceptionally well in the AAS container trials for vegetatively propagated annuals.

ground of SunPatiens® Spreading Shell Pink delivers unsurpassed garden performance with season-long, soft pink flowers that never slow down. Strong roots take hold quickly after transplanting and these impatiens thrive under high heat, rain and humidity. The AAS Judges loved these vigorous spreading plants that keep their shape all summer, plus, they do just as well in full sun as in shade. These low-maintenance plants are perfect for gardeners looking for impatiens that are resistant to downy mildew.

BounceTM impatiens provides gardeners with shade garden confidence, says AAS. Bounce looks like an Impatiens walleriana in habit, flower form and count, but is completely downy mildew-resistant, which means this impatiens will last from spring all the way through to fall.

Bounce Pink Flame boasts a massive amount of stunning, bright pink bicolour blooms with tons of colour to brighten the shade or sun garden.

80 | JANUARY 2015 | LANDSCAPE TRADES

Business appointment at Takeuchi Takeuchi-US has appointed Charmaine Greer to the position of Regional Business Manager for the Eastern Canada region. Greer will be responsible for all dealer relations and activity in her assigned region, including dealer recruitment, development and management, assisting with inventories, forecasting, sales planning, as well as assisting both new and existing Takeuchi dealers in developing their business in the Eastern Canadian market.

With over 20 years of sales experience, Greer comes to Takeuchi with great knowledge and experience in the construction equipment industry as well as the Canadian market.

Conference programs strengthen business operations

Green industry business owners and staff will gather at the Toronto Congress Centre from January 5-8 to re-connect, re-invent and reenergize through the Congress Conferences.

While 2014 presented some challenges for the landscape industry, Congress Conferences are a one-stop shop to pick up some new selling tips, training info and organizational advice to help you and your employees prosper next year.

This year’s Conference offers a multi-faceted program, where everyone will find something to learn. The conference opens with a keynote by Nigel Raine who holds the Rebanks Family Chair in Pollinator Conservation at the University of Guelph, speaking on Protecting Pollinators: Why bees are struggling and how we can help them.

His presentation outlines the current thinking on pollinator declines.

The Irrigation Conference is a full morning event, featuring Tim Malooly of Water In Motion, Minneapolis, Minn. Malooly will speak on Emerging Trends in Water Use and Availability in the Outdoor Living Environment. He will discuss water use opportunities and recent updates to green build programs, as well as codes and standards affecting the green industry. Also on the agenda is a special presentation from Peel and York Regions on the Water Smart Irrigation Professional program.

Learn how to take the paper (and the work) out of paperwork in The Paperless Landscape Company, presented by Mike Lysecki of Landscape Management Network. Jim Paluch of JP Horizons will energize you and, by association, your team, in his presentation, Creating Organizational Excitement. What Makes ‘em Tick and What Ticks ‘em Off is a presentation by Steve Rak, of Rak Consulting, focusing on what property managers and home owners associations are looking for.

The popular Life Lessons At Lunch events are back, offering an opportunity each day to hear

a thought-provoking topic and network with your peers, while enjoying a delicious meal. This year’s topics are Conundrums: Creative Problem Solving, When is a Tree Dead? and Creating a Positive Workplace.

There are many more speakers and topics offered; full program details are available at locongress.com. The Congress trade show and conference takes place Jan. 6-8 at the Toronto Congress Centre.

MAKING AND MANAGING Toronto’s 21st Century Landscape CONFERENCE

May 22, 2015 / Toronto

2014 Green Industry Show and Conference Landscape Alberta’s 2014 Green Industry Show and Conference packed the Edmonton Expo Centre on November 13 and 14. Hundreds of participants were drawn to the conference workshops and trade show — the third largest event of its kind in Canada.

The event kicked off on Wed., Nov. 12 with the Garden Centre Bus Tour through central Alberta, and the Landscape Alberta Nursery

Provocative thought leaders from Canada, the Netherlands and the U.S. examine Toronto’s bold landscape architecture-led development and its international implications.

REGISTER AND LEARN MORE

PRESENTING SPONSORS

tclf.org/toronto2015 Photo © Waterfront Toronto

Landscape Alberta’s Green Industry Show and Conference is the third-largest event of its kind in Canada.

Growers Annual Auction held at the Coast Plaza.

The auction was a big success, helping to raise money for horticultural research in Alberta and providing a great venue for networking.

The educational conference featured several workshops, general sessions and special programs with speakers from across North America providing attendees with insight and information ranging from tree problems and solutions, employee recruiting programs, and research updates.

The trade show welcomed over 140 highquality exhibitors. Federal Minister of State (Finance), Kevin Sorenson, was also in attendance to make an important research funding announcement for our industry.

Planning is already underway for the 2015 Green Industry Show and Conference, which will be held in Calgary at the BMO Centre on the Stampede grounds, November 19-20, 2015. LT

JANUARY 2015 | LANDSCAPE TRADES |

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18598 Advent Road Pitt Meadows, BC Canada, V3Y 2G8 Toll Free 1-800-471-4448 Phone: 604-465-7122 Fax: 604-465-8100 inquiry@specimentrees.com

www.specimentrees.com JANUARY 2015 | LANDSCAPE TRADES |

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comingevents January 6-8, Congress 2015, Toronto Congress Centre, Toronto, Ont. www.locongress.com January 7-9, CENTS 2015, Greater Columbus Convention Center, Columbus, Ohio www.centsmarketplace.com January 13-16, Sports Turf Managers Association 26th Annual Conference and Exhibition, Denver, Co. www.stma.org January 14-16, The Mid-Atlantic Nursery Trade Show, Baltimore Convention Center, Md. www.mants.com January 14-16, Northern Green Expo, Minneapolis Convention Center, Minneapolis, Minn. www.northerngreenexpo.org January 21-23, Indiana Green Expo, Indiana Convention Center, Indianapolis, Ind. www.indianagreenexpo.com

January 21-23, The Tropical Plant Industry Exhibition (TPIE), Greater Fort Lauderdale/ Broward County Convention Center, Fort Lauderdale, Fla. www.fngla.org/tpie January 25-29, Toronto Spring Gift Show, International Centre and Congress Centre, Toronto, Ont. www.cgta.org January 26-28, Great Lakes Trade Exposition (GLTE), Lansing Centre, Lansing, Mich. www.glte.org January 27-30, International Plant Fair, Essen, Germany, www.ipm-messe.de February 2-6, CGSA/WCTA Canadian International Turfgrass Conference and Trade Show, Telus Convention Centre, Calgary, Alb. www.golfsupers.com

February 4-6, New England Grows, Boston Convention and Exhibition Center, Boston, Mass. www.newenglandgrows.org February 9-10, Manitoba Green Show, Victoria Inn, Winnipeg, Man. www.landscapemb.com February 16-19, TPI International Education Conference and Field Day, Omni La Costa Resort and Spa, San Diego, Cal. www.turfgrasssod.org February 17-19, Salon du Vegetal, Parc des Expositions, Angers, France. www.salon-du-vegetal.com February 18-20, ISA Ontario Conference, Caesars Windsor Hotel & Casino, Windsor, Ont. www.isaontario.com LT

February 3-5, Your Next Level, Hyatt Pier 66, Fort Lauderdale, Fla. www.yournextlevel.org

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classifieds CLASSIFIED ADVERTISING:

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January deadline is Nov. 15. Space is limited to a first-come, first-served basis.

To advertise: E-mail your name, phone number and ad to Robert at classifieds@ landscapeontario.com. Online advertising also available. Visit www.landscapetrades. com/classifieds for full details.

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PAO Horticultural We are looking for experienced farm workers required to perform manual work. Hand cultivating, digging and tree planting. Hourly rate $11.00 per hour. Seasonal employment starts April 1 to November 30, 2015. Based out of Hornby, Ontario.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please no phone calls, fax or email resumes to: info@paohorticultural.com Fax: 905-875-1511

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Macuto Nurseries Experienced farm workers required to perform manual work. Hand cultivating, digging and tree planting. Hourly rate $11.00. Seasonal employment starting April 1, 2015 to Nov 30, 2015. Job site Keswick, Ontario.

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JANUARY 6-8, 2015 TORONTO CONGRESS CENTRE, TORONTO, ONTARIO

Canada’s Premier Green Industry Trade Show and Conference

Don't miss these keynote presenters!

MONDAY JANUARY 5 TUESDAY JANUARY 6

IPM SYMPOSIUM KEYNOTE

Teamwork and Leadership presented by

MICHAEL ‘PINBALL’ CLEMONS

LANDSCAPE DESIGNER KEYNOTE

GET OUT! Designing Landscapes That Bring Everyone Outside Again presented by

JULIE MOIR MESSERVY

OPENING KEYNOTE

Protecting Pollinators: Why Bees are Struggling and How We Can Help presented by

NIGEL RAINE MA, DPhil (Oxon.)

WEDNESDAY JANUARY 7 THURSDAY JANUARY 8

REGISTER NOW! LOCONGRESS.COM

OPENING KEYNOTE

Eco-cities: Adopting Nature’s Technology in Urban Landscape Design

OPENING KEYNOTE

MARK SIMMONS Ph.D.

presented by

presented by

Wit, Fit and Balance: Strategies for Success!

MEG SOPER

#ReConnect #ReInvent #ReEnergize #LOcongress

where to find it COMPANY

PAGE

PHONE

EMAIL

WEBSITE

Allstone Quarry Products Inc. 85 905-939-8491 info@allstonequarry.com www.allstonequarry.com AMA Plastics Ltd 80 800-338-1136 ama@amaplas.com www.amaplas.com Amazing Gates of Canada 82 855-484-2837 info@amazinggatestofcanada.ca www.amazinggatesofcanada.ca Avant Tecno USA Inc 67 847-380-9822 sales@avanttecnousa.com www.avanttecnousa.com Beaver Valley Stone 66 416-222-2424 info@beavervalleystone.com www.beavervalleystone.com Best Way Stone Ltd 25 800-BESTWAY info@bestwaystone.com www.bestwaystone.com Compass Creative Studio Inc 82 855-318-4101 info@compasscreative.ca www.compasscreative.ca DEWALT Canada 65 800-4DEWALT www.dewalt.com Ebertâ&#x20AC;&#x2122;s Tree Farms 83 226-377-6321 anna.ebert@bell.net www.ebertstreefarms.com Echo Power Equipment Canada 43 877-324-6660 info@echo.ca www.echo.ca Exmark Manufacturing Co Inc 47 402-223-6300 www.exmark.com Fieldworks Construction Equipment 83 519-572-9447 glen.keam@fieldworksequipment.com www.fieldworksequipment.com G & L Group 22 888-907-7258 seany@gandlgroup.com www.gandlgroup.com Gravely 87 800-472-8359 info@ariens.com www.gravely.com Greenhorizons Group of Farms Ltd 73 519-653-7494 info@justsodit.com www.justsodit.com Gro-Bark (Ontario) Ltd 29 888-GRO-BARK keith@gro-bark.com www.gro-bark.com Heatstone Concepts Inc. 78 905-364-2286 info@heatstoneconcepts.com www.heatstoneconcepts.com Horst Welding 68 519-291-4162 sales@horstwelding.com www.horstwelding.com Hustler Turf Equipment 77 800-395-4757 sales@hustlerturf.com www.hustlerturf.com Kubota Canada Ltd 17 905-294-7477 info@kubota.ca www.kubota.ca Landscape Management Network 44, 45 888-347-9864 info@landscapemanagementnetwork.com www.landscapemanagementnetwork.com M Putzer Hornby Nursery Ltd 75 905-878-7226 putzernursery@primus.ca www.putzernursery.com Mahindra 8, 9 www.mahindracanada.ca Miller Compost - The Miller Group 41 866-887-6457 compost@millergroup.ca www.millergroup.ca Miska Trailers 27 800-306-2111 sales@miskatrailers.com www.miskatrailers.com Neudorff North America 48 250-652-5888 tim.tripp@neudorff.ca www.neudorff.ca Oaks Concrete Products by Brampton Brick 2 800-709-OAKS info@oakspavers.com www.oakspavers.com

16105 Highway 27 Schomberg, ON L0G 1T0 905-939-8491 www.allstonequarry.com

Come see what new projects we are working on and completed or just to get some ideas. www.facebook.com/allstone.quarry JANUARY 2015 | LANDSCAPE TRADES |

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where to find it COMPANY

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Permacon Group Inc 88 Pro Landscape by Drafix Software 11 Pro-Power Canada Inc 32, 33 Proven Winners ColorChoice 38, 39 South Oakville Chrysler Fiat 79 Specimen Trees Wholesale Nurseries Ltd 81 Stihl Limited 5 Stonemen’s Valley Inc 46 Tallman Truck Centre Limited 71 Techniseal 15 Techo-Bloc 23 Thames Valley Brick 70 The Cultural Landscape Foundation 81 The Salt Depot 35 The Toro Company 63 Unilock Ltd 18, 19 Winkelmolen Nursery Ltd 21 Wright Commercial Products 13 Zander Sod Co Ltd 31

PUBLISHER Lee Ann Knudsen CLP | lak@landscapeontario.com Editorial Director Sarah Willis | sarahw@landscapeontario.com Art Director Kim Burton | kburton@landscapeontario.com Editor Allan Dennis | adennis@landscapeontario.com Web editor Robert Ellidge | rob@landscapeontario.com Graphic Designer Mike Wasilewski | mikew@landscapeontario.com Accountant Joe Sabatino | joesabatino@landscapeontario.com Sales Manager, PUBLICATIONS Steve Moyer | stevemoyer@landscapeontario.com INTEGRATED SOLUTIONS REPRESENTATIVE Greg Sumsion | gsumsion@landscapeontario.com COMMUNICATIONS COORDINATOR Angela Lindsay | alindsay@landscapeontario.com Advisory Committee Gerald Boot CLP, Paul Brydges, Laura Catalano, Hank Gelderman CHT, Marty Lamers, Jan Laurin, Bob Tubby CLP

86 | JANUARY 2015 | LANDSCAPE TRADES

PHONE

EMAIL

WEBSITE

800-463-9278 800-231-8574 sales@prolandscape.com 800-361-0907 propower@on.aibn.com 800-633-8859 sales@springmeadownursery.com 289-644-2250 fmackenzie@southoakvillechrysler.com 604-465-7122 inquiry@specimentrees.com 519-681-3000 info.canada@stihl.ca 905-841-8400 info@stonemensvalley.com 844-882-8785 rkader@ttctruck.ca 800-465-SEAL info@techniseal.com 800-463-0450 info@techo-bloc.com 905-637-6997 info@thamesvalleybrick.com 202-483-0553 905-479-1177 info@saltdepot.ca 800-348-2424 LCEproducts@toro.com 800-UNILOCK georgetown@unilock.com 519-647-3912 sales@winkelmolen.com 888-337-2199 peter@turftechinc.ca 877-727-2100 info@zandersod.com

Landscape Trades is published by Landscape Ontario Horticultural Trades Association 7856 Fifth Line South, Milton, ON L9T 2X8 Phone: (905)875-1805 Email: comments@landscapetrades.com Fax: (905)875-0183 Web site: www.landscapetrades.com

www.permacon.ca www.prolandscape.com www.propowercanada.ca www.provenwinners-shrubs.com www.southoakvillechrysler.com www.specimentrees.com www.stihl.ca www.stonemensvalley.com www.ttctruck.ca www.techniseal.com www.techo-bloc.com www.thamesvalleybrick.com www.tclf.org www.saltdepot.ca www.toro.ca www.unilock.com www.winkelmolen.com www.wrightmfg.com www.zandersod.com

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ISSN 0225-6398 PUBLICATIONS MAIL SALES AGREEMENT 40013519 RETURN UNDELIVERABLE CANADIAN ADDRESSES TO: CIRCULATION DEPARTMENT LANDSCAPE TRADES MAGAZINE 7856 FIFTH LINE SOUTH, MILTON, ON L9T 2X8, CANADA

itself, with its own rules, tools and terrain. And that’s exactly why we built the Atlas. From its fabricated steel cargo bed right down to pedal spacing optimized for work boots, everything about Atlas is designed for the jobsite. It’s a smooth-riding, quick-moving, masshauling workhorse of a vehicle, with the class-leading payload and towing capacity to prove it.

THIS IS NO UTV. IT’S A JOB SITE VEHICLE. AND IT CAME TO WORK.

WWW.GRAVELY.COM

8 61 ons ely h # cti es r. sit rav oot du riz he Vi nd G ess b t intro win p e was s a ngr duc e to sur ien Co ro nc res Ar cape est p cha nd p s w a a nd ne or or La r r f rat at e ou iste ene se eg g to nd r ng a a di lu

The jobsite can be unforgiving. Unapologetic. It’s a world unto

inc

RULE THE JOBSITE WITH THE ALL-NEW ATLAS JSV FROM GRAVELY.

Events specifically created for owners, managers, and designers.

IN 2015, WHERE WILL YOU GO? Visit permaconpro.ca to register for your event.

Events specifically developed for site supervisors and installers.