Congress Conference Guide 2013

Congress Conference 2013 Featuring our most popular speakers:

New favourites and old friends...

International Horticultural Lawn and Garden Trade Show and Conference January 8-10, 2013 • Toronto Congress Centre

www.locongress.com

Includes early exhibitor list

Congress 2013

International Horticultural Lawn and Garden Trade Show and Conference Attend the Conference at Congress 2013 40th Anniversary Edition - January 8 to 10, 2013

Some of the most popular speakers from the last 40 years are back.

An initiative of

In partnership with

Featuring Fencecraft and Green Infrastructure

Dates and Times

Conferences Monday, 7th – See pages 7 to 10 for session times.

Tuesday, 8th to Thursday, 10th – 9:30 a.m., 10:45 a.m., 12:00 p.m., 1:30 p.m., 2:45 p.m.

Trade Show Tuesday, 8th – 9:00 a.m. to 5:00 p.m.

Wednesday, 9th – 9:00 a.m. to 5:00 p.m.

Thursday, 10th – 9:00 a.m. to 4:00 p.m.

Registration Information

Register online at locongress.com or use the form in the centrefold. You will save money if you pre-register by December 7, 2012. All conference passes include admission to the trade show. Badges will be mailed to those registered by December 7.

Discount Eligibility for members of: Canadian Fence Industry Association, Canadian Nursery Landscape Association, Ontario Landscape Architects Association, Master Gardeners and Ontario Parks Association are entitled to member pricing.

Early Bird Deadline Policy No extensions to the deadline of December 7, 2012 will be granted.

Registration fees after this date and on-site are more expensive.

Refund Policy No refunds will be issued unless Congress 2013 is cancelled by Show Management.

NOTE: Early morning registration lines can be long.

Leave extra time to register if you are attending an early morning session.

Sponsors: Landscape Ontario thanks the following sponsors for their generous support of Congress.

PLATINUM SPONSORS:

GOLD SPONSORS:

SILVER SPONSORS:

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Congress Conference Guide 2013

BRONZE SPONSORS:

Bobcat of Hamilton Ltd., Vermeer Canada Inc.

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Engage in learning from green industry professionals and prominent industry experts. Get ahead of your competition by learning how to balance work and play – while making your business grow and prosper.

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Our IPM Symposium qualifies attendees for eight CECs from the IPM Council of Canada. Please check your program re-certification criteria for qualifying information to determine if Congress 1356 Conference sessions, special symposiums and events qualify.

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The 2013 Conference has been re-formatted to give attendees the most value: an opening keynote each morning, more power-house professionals and top-notch panels, and an interactive panel each day at noon in the big ballroom – including lunch.

Networking at its best!

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All sessions qualify for landscape industry certified CEUs. Please visit www.canadanursery.com for details.

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Landscape Ontario invites you to celebrate the 40th edition of the conference and get re-acquainted with some familiar faces from conferences past – and a few new ones too.

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Conference 2013 Overview

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CONGRESS CONFERENCES

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NO ENTRANCE TO SHOW FLOOR

DIXON ROAD

Table of contents Schedule-at-a-glance..........................................................4, 5

Registration Pull-out...................................................... 20, 21

Trade Show Facts.................................................................... 6

Thursday: Thursday Conference Sessions.................22, 23, 24, 25 Thursday Special Events....................................................26

Warm-up Monday Events: Effective Management Short Course............................... 7 IPM Symposium.................................................................8, 9 Landscape Designer Conference........................... 10, 11

Speaker Bios.............................. 27, 28, 29, 30, 31, 32, 33 Exhibitor Listings...............................................34, 35, 36, 37

Tuesday: Tuesday Conference Sessions ........................12, 13, 14 Tuesday Special Events ....................................................15

Student and Show Producer Information........................38 Show Information...................................................................39

Wednesday: Wednesday Conference Sessions..................16, 17, 18 Wednesday Special Events .............................................19

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Schedule at a Glance

Registration opens on site, 7:30 a.m., Toronto Congress Centre Trade show open, Tuesday and Wednesday 9:00 a.m. to 5:00 p.m., Thursday 9:00 a.m. - 4:00 p.m.

MONDAY, JANUARY 7th PRE-TRADE SHOW EVENTS ON WARM-UP MONDAY

TUESDAY, JANUARY 8TH

Effective Management Short Course IPM Symposium 9:30 a.m. to 3:00 7:30 a.m. p.m. to 3:45 p.m.

Held at Doubletree

By HiltonFOR Toronto Airport Hotel ONLY LOCATION THIS EVENT IN 2013 (Ticketed Event) page 7 page x (Ticketed Event)

9:30 - 10:30 a.m.

Keynote

10:45 a.m. - 11:45 a.m. Noon - 1:15 p.m.

Sessions Life Lessons at Lunch

1:30 - 2:30 p.m.

Sessions

Social Media: Fad, Necessity or Free Business Marketing Tool?

Best Practices in Human Resources

Develop Your Greatest Asset – Your Staff

JOB COSTING SMACKDOWN!

SketchUp, Layout and Construction Documents

The Scoop on Soil

What the World Needs Now: Improving Urban Tree Survival

WEDNESDAY, JANUARY 9TH

Communicate With Strength!

Technology With An Edge: Tech-tools That Give You A Competitive Advantage

TOWN HALL: MY BIGGEST MISTAKES – COMING CLEAN!

Who’s Paying For Your Equipment, You or Your Clients?

CUSTOMER SERVICE...PLEASE!

Top Four Critical riorities for Owners

G & A Overhead Costs: How to MARC Them

Award Winning Landscapes

Peak Performance for Pavers: Benefits of Paver Joint Stabilization

THURSDAY, JANUARY 10TH

Customer Service Activism!

Growth Through Accessibility Creating an Accountability-Driven Organization Are You About To Get Pulled Over by the MTO?

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Congress Conference Guide 2013

How to Use Facebook to Build Brand Enthusiasm and Attract Customers

Conference sessions are at the Toronto Congress Centre, unless otherwise noted.

Registration forms are in the centre of the booklet as a pullout.

Separate fees apply to pre-trade show sessions and most special events.

Landscape Designer Conference 8:00 a.m. to 3:45 p.m.

Held at Doubletree by Hilton Toronto Airport Hotel (Ticketed Event) pages 10,11

IPM Symposium 7:30 a.m. to 3:45 p.m.

Toronto Congress Centre (Ticketed Event) pages 8,9

1:30 - 3:30 p.m.

Owners Only Workshop

2:45 - 3:45 p.m.

SPECIAL EVENTS Sessions

Balancing, Estimating, Job Costing, and Accounting

The Un-biddable Landscape Plan and Proposal Sustainable Practices for Landscape Maintenance Companies

Good People – Great Results.

Simple Systems that make Common Landscape Companies Uncommonly Successful

Avoiding the Social Media Time-suck Smart Talk, Genius Results

Legacy Celebration – 11:00 a.m. to 3:00 p.m.

Sutherland Room, Toronto Congress Centre Awards of Excellence Ceremony – 4:45 p.m. President’s Reception – 5:15 p.m. Ceremony Plaza Ballroom, Doubletree By Hilton Toronto Airport Hotel (Ticketed Event)

Landscape Ontario Annual General Meeting – 7:30 to 9:00 a.m.

International Ballroom, Doubletree By Hilton Toronto Airport Hotel (Open to all members) Special Session: Get informed!

Get involved! – 3:45 to 4:45 p.m.

(Open to all trade show badge holders) Tailgate Party – 5:00 to 11:00 p.m.

Wild Rose Revue International Ballroom, Doubletree By Hilton Toronto Airport Hotel (Open to all trade show badge holders)

6 Habits of Highly Successful CEOs

Organizational Health: The New Competitive Advantage

Irrigation Conference – 9:30 a.m.

Sutherland Room (Ticketed Event)

Retaining and Motivating Employees in Small Business

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Celebrate 40 years of beautifying Ontario, one landscape at a time Trade Show Fact List

• See three shows in one, spread over eight acres • Purchase products from more than 600 multinational vendors • Connect with close to 13,000 industry professionals • Test hundreds of new products and equipment • Enhance knowledge and professionalism at the annual conference • Discover new equipment, plants and products.

New Products Showcase

Discover new and shiny equipment, tools, plants and products that Congress vendors continually roll-out. Innovative product will be featured at the New Product Showcase. Like something you see? Vote for it in the People’s Choice Award!

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Congress Conference Guide 2013

Feature Garden Info

See what the future holds. Visit the gardens, designed and constructed by students from Fanshawe, Humber, Niagara, St. Clair colleges and the Ridgetown Campus of the University of Guelph.

Monday, January 7 Pre-Trade Show Events

Effective Management Short Course January 7 - Full-Day Workshop, Lunch Included Doubletree By Hilton Toronto Airport Hotel

Led by well-known instructors Jacki Hart, CLP and Tim Kearney, CLP. Attendees at this workshop will be focusing on strategies to reduce peak season stress, and improve their quality of work life.

The group will create a customized list of challenges, and work in break-out sessions to drill out the core issues and create solutions.

Jacki Hart, CLP, Clarity for the Boss

Designed with the over-burdened business manager or owner in mind, this interactive one day event combines the power of peer-to-peer information exchange, effective management skill content and includes seasoned veterans as moderators to help you to launch your day to day prosperity to an entirely new level.

Attendees will leave with new ideas and tools including: • Improve how you prioritize your tasks and spend your limited time • A problem solving process to empower all levels of staff to contribute to solutions • Being accountable for your journey to success (learning partner format) • A whole new way of understanding why there are repetitive business challenges from year to year and how to fix them.

• An innovative way to think clearly and differently about your business and its future • A new network of business peers facing similar challenges and working together on solutions • A mentor, peer group or learning partner to help each business move forward in making improvements consistently and effectively

Participants will be asked lots of questions — to spark thought provoking business improvement discussions.

- How long would your business survive without you? (i.e. cash flow, sales, team collaboration, profit, market share) - What is the one thing you absolutely have to change and get right this coming year?

- If you feel like business is beating you up – why is that?

Be prepared to participate!

9:00 a.m.

9:15 to 10:30 a.m.

10:30 t o 10:45 a.m.

10:45 to 12:00 p.m.

12:00 to 12:45 p.m.

12:45 to 3:00 p.m.

Tim Kearney, CLP, Garden Creations of Ottawa

Ticket prices up to December 7, 2012 are $99 for members and $119 for non-members.

After December 7, prices are $119 and $139, respectively.

Registration SESSION A Break SESSION B Lunch SESSION C

More information and online registration is available at www.locongress.com.

See registration form for individually priced fees.

All registrants for this program are automatically registered for the Congress trade show. The Congress Conference is a separate fee.

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Monday, January 7 Pre-Trade ShowMONDAY, Events JANUARY 10 PRE-TRADE SHOW EVENTS

IPM Symposium 2013 From The Ground Up

January 7, 2013 Toronto Congress Centre, Cohen Ballroom

The key to lawn IPM is the use of cultural practices that optimize growth of grasses and minimize conditions favourable to pest insects, weeds, or pathogens. Landscape Ontario’s Integrated Pest Management (IPM) Symposium has been a uniquely respected event since 1965. Attendees will earn eight CECs from the IPM Council of Canada.

7:30 a.m.

Registration

7:55 a.m.

Welcome Address 8:00 to 8:45 a.m.

Ministry of Environment (MOE) Update An important and timely update from the Ministry of the Environment on the newest products available as well as a summary of compliance and enforcement activities.

Scott Olan, Ministry of Environment 8:45 to 9:30 a.m.

Sustainable Turf: Research update on biological tools for turf pest management The session will provide an update on joint research being done by the Vineland Research and Innovation Centre and OMAFRA to devise effective pest management options for the lawn turf industry. Aspects of work being done to promote the sustainability of lawn turf will also be presented.

Dr. Michael Brownbridge, Ph.D., M.Sc.,B.Sc., Vineland Research and Innovation Centre 9:30 to 9:45 a.m.

BREAK

9:45 to 10:30 a.m.

Going Greener: Bio-herbicides for Weed Control in Ornamentals New research with bio-herbicides, horticultural vinegars and Scythe (pelargonic acid) applied on various types of bark mulches will be discussed. What bio-herbicide alternatives are available. The findings of weed research presented have changed many landscape managers approach to weed control, and although this presentation presents bio-herbicdes and OMRI registered products, it should be remembered these are still pesticides.

Dr. Hannah Mathers, Ph.D., B.Sc., MSc., Ohio State University 10:30 to 11:15 Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) Update: Seeking solutions: From craneflies to new grasses This talk will include a smattering of turf research conducted in summer 2012 on bio-insecticides for the control of leatherjackets and grubs, and a look at the performance of rhizomatous tall fescue and regenerative perennial ryegrasss in Ontario.

Pam Charbonneau, OMAFRA IPM LEADERSHIP AWARD

This award recognizes leadership in providing hope, looking to the future, and contributing to the healthy growth of the industries represented in the IPM symposium. Nominees are selected by their peers and the recipient is chosen by the IPM Symposium Committee. The IPM Award recognizes a distinguished educator, or representative of a company, municipality or supplier, who by his or her achievements in the turf and/or tree industry, has contributed uniquely to enhancing or promoting the future of our industry for mutual and beneficial gain. Please see loawards.com and click on “Special Awards” for more details.

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Congress Conference Guide 2013

Monday, January 7 Pre-Trade Show Events 11:15 to 12:00 p.m.

What is the Risk to Runoff Water Quality Posed by Fertilization of Turfgrass?

The contamination of runoff by nutrients (both dissolved and particulate) found in fertilizer such as phosphorous and nitrogen, contributes to eutrophication of lakes, causing negative impacts on the aquatic flora and fauna.

At the same time, healthier turfgrass systems improve surface water quality through natural filtration and absorption of water, which limits runoff intensity. This session presents an overview of a study aimed at determining the real threat posed to water quality by turfgrass fertilization and restricting fertilization.

Dr. Christopher Murray, Lakehead University

2:00 to 3:00 p.m.

The New Face of Lawncare: Making IPM Work for You Dr. Jordan will discuss integrated pest management practices as they relate specifically to lawn care, with an emphasis on monitoring, cultural practices, educating clients, and specific pest management, as well as discussion related to recent research conducted at the G.T.I..

Katerina Jordan, Ph.D., M.Sc., B.Sc.

3:00 to 4:00 p.m.

KEYNOTE PRESENTATION: Featuring Tony Bass - co-author of ‘The E-Myth Landscape Contractor”!

Running a successful landscape business is a juggling act. You need horticulture expertise, as well as the know-how to run a business. Tony will highlight the E-Myth approach to business. It equips you to rethink your company, shifting from tactical thinking (working “in” your business) to strategic thinking (working “on” your business); implement innovative systems to produce consistent results as your company grows; liberate yourself from unprofitable, unproductive or time-consuming routines; and create the story that becomes the heart of your company. Attendees will never look at their business, their employees or clients the same way again!

Tony Bass Super Lawn Technologies

Noon to 12:45 p.m.

LUNCH WITH SPONSORS (included with registration) 12:45 to 2:00 p.m.

Turf Establishment and Renovation: Perspectives from the Pros

Wacky weather, limited control options for burgeoning problems, and demanding customers provide turf professionals with plenty of challenges in keeping or establishing turf. This panel session will pick the brains of some of the foremost experts in North American in growing and renovating turf. Bring your toughest turf problems to this interactive session.

Moderated by: Ken Pavely, Lawn Life Panelists: Russ Nicholson, Pennington Seed; Steve Tschanz, Weedman Canada; Claus Zander, Zander Sod SYMPOSIUM SPONSOR:

Tabletop Sponsors:

4:00 p.m.

Networking Reception

RECEPTION SPONSOR:

KEYNOTE SPONSOR:

AGRIUM ADVANCED TECHNOLOGIES, GC DUKE EQUIPMENT, KOPPERT CANADA, PLANT PRODUCTS, TURF REVOLUTION

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Monday, January 7 Pre-Trade ShowMONDAY, Events JANUARY 10 PRE-TRADE SHOW EVENTS

An initiative of the Landscape Ontario Designers Sector Group 8:00 a.m.

Registration and Refreshments International Ballroom Foyer 8:45 to 9:00 a.m.

Opening Remarks 9:00 to 10:00 a.m.

Top New Product Trends in Landscape Design Clients are adding more elements to their exterior environments - join Dave as he highlights some of the evolving trends . Learn what new products and styles are being talked about and what will be popular next season.

Dave Maciulis, Natural Landscape Inc 10:00 to 10:30 a.m.

Lighting Up The Night: Make The Garden Come To Life When The Sun Goes Down!

Carl will review lighting techniques, both old and new, colour and landscape lighting, and touch on regulations. He will discuss LEDs – what to look for in a quality LED and how they can be used in today’s designs.

Carl Hastings, Moonstruck Landscape Lighting 10:30 to 10:45 a.m.

BREAK

10:45 a.m. to 11:30 a.m.

Selling Beauty: Bulbs in the Landscape Join Caroline as she walks you through the world of bulbs. Learn how to maximize your design space with the essential layer - bulbs. What other group of plants can provide as much reliable colour and variety in the early spring?

She will discuss designing with them, different applications and ways to use bulbs in the landscape.

Caroline de Vries, O.A.L.A., TradeWinds International 11:30 a.m. to Noon Using Design Part A - Design Case Study: Processes to Small Scale, Residential. solve challenges in Landscape 12:45 p.m. to 1:15 p.m.

Project Part B - Design Case Study: Development Large Scale, Residential This session will review common challenges in landscape design and how to facilitate easy transfer into the field. Learn the merits of having a solid relationship with a great design and sales staff or associate company, as well as how clear avenues in communication can resolve many of the largest challenges implementing a project.

Discover how a mutually respective relationship between clients, designers and contractors can impact your bottom line, protect your liability exposure, while developing great projects and exceeding client expectations. Examples of successful design-build projects that Rob and his associates have completed will be presented.

Rob Vogel, Vogel Landscape Design & Consulting Group Ltd Noon to 12:45 p.m.

LUNCH

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Monday, January 7 Pre-Trade Show Events

January 7, 2013 Doubletree By Hilton Toronto Airport Hotel, International Ballroom A full-day event – lunch and reception included with registration.

2:45 to 3:45 p.m.

The Soul of the Garden This closing session will be presented with enthusiasm by noted plant and garden expert Paul Zammit as he explores the details and elements that he believes makes a garden great. Join him for a passionate look at snapshots and experiences from memorable gardens.

1:15 to 2:15 p.m.

SketchUp Process Modeling: From 2D CAD to 3D Model The session will demonstrate, in real time and in detail, the method of going from 2D CAD to 3D SketchUp. Daniel will explore the various 3D amenities that can be included with these models including shrubs, grasses, boulders, trees and other relevant site amenities. The session will also include a quick demonstration on how to generate conceptual site grading including how to grade in steps, paths and structures.

Daniel Tal, Ambit 3D

Paul Zammit, Toronto Botanical Garden 3:45 to 4:45 p.m.

Closing Comments and Networking Reception

2:15 to 2:45 p.m.

Natural Swimming Pools: Taking the Plunge in a Freshwater Alternative Jean-Marc will provide an introduction to natural swimming pools (NSPs) as an ecological alternative to conventional chlorinated and saltwater swimming pools. He will review the history and origins of NSPs, will provide an overview of their mechanics and ecology, and will outline key aesthetic, structural and technical design considerations. Maintenance requirements will be reviewed, and basic construction costs will be outlined. Recognizing that NSPs may not appeal to everyone, the discussion will also touch on their pros and cons. The presentation will conclude with a review of examples and a case study of recent Ontario installations.

Jean-Marc Daigle, Genus Loci Ecological Landscapes Inc

Ticket prices up to December 7, 2012 are $135 for members and $185 for non-members.

After December 7, prices are $185 and $265, respectively.

More information and online registration is available at www.locongress.com.

See registration form for individually priced fees.

All registrants for this program are automatically registered for the Congress trade show. The Congress Conference is a separate fee.

Special thank you to our sponsors.

PLATINUM:

SILVER:

GOLD:

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Tuesday, January 8 Congress Conference 10:45 to 11:45 a.m.

Best Practices in Human Resources Berton Room

Managing a successful business is a complex and often daunting responsibility. One of the major challenges is the balancing act between managing the volume of sales with having the right number of employees with the right skills at the right time. For most landscape companies the ability to grow the business and retain customers is dependent on the caliber and skill set of its workforce.

Landscape Ontario developed an H.R. Toolkit that provides practical tools and templates that will assist fast paced, deadline driven business to implement or enhance existing H.R. processes with a systematic approach that works for supervisors/managers who are often out on job sites.

9:30 to 10:30 a.m.

OPENING KEYNOTE

Social Media: Fad, Necessity or Free Business Marketing Tool?

Cohen Ballroom

Twitter, Facebook, Instagram, Pinterest...what are they, who uses them, and how can they be used to market the horticultural industry? Join horticulturist, broadcaster, bestselling author and social media junky, Frank Ferragine A.K.A. Frankie Flowers, as he walks you through the world of social media. Learn how social media can both be a business friend - and foe.

Frank Ferragine, A.K.A. Frankie Flowers City TV, Breakfast Television, CityNews Toronto, Ontario

Vicky Smith Contact Coaching & Training Services London, Ontario 10:45 to 11:45 a.m.

SketchUp, Layout and Construction Documents Pinsent Room

SketchUp models can be leveraged to create construction documents and reference material useful for design build. The session will explore two methods for preparing a SketchUp model for construction documentation.

Learn how to export a SketchUp model into any CAD program. Also get updated on a related product called Layout, which allows for the direct referencing of SketchUp models. These models can be used to create construction documents in Layout. Layout allows for the inclusion of title blocks and other important custom CD Sheet information.

Daniel Tal, Ambit 3D Denver, Colorado

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Tuesday, January 8 Congress Conference 10:45 to 11:45 a.m.

What the World Needs Now: Improving Urban Tree Survival Waxman Room

1:30 to 2:30 p.m.

It is estimated by 2030 only 10 per cent of the world’s forests will remain at the current rate of cutting. Today 80 per cent of Canadians and Americans live in the urban environment and are increasingly concerned about the health of the urban forest. Particularly high plant mortalities occur in high stress environments such as along highways and city streets. This presentation will focus on the benefits of trees, at what age those benefits are reached, and new research regarding what can be done to increase tree survival.

Develop Your Greatest Asset – Your Staff Berton Room

Your greatest assets walk in and out of your business every day. Growing and developing your team pays immense dividends to your business. Business owners frustrated with how to effectively grow and develop staff should attend this workshop. Andrew Wall will facilitate and lead discussions that will allow participants to “walk away” with techniques for owners to develop their key staff. Identify your staff’s Top 5 Talents and how you can use these strengths to benefit your staff and your company. Individual communication styles affect how people learn and how receptive they are to your development plans. Walk away with skills to determine your staff’s preferred communication style to improve their development activities.

Dr. Hannah Mathers, Ph.D., M.Sc., B.Sc. Ohio State University Columbus, Ohio

Life lessons at lunch Noon to 1:15 pm

JOB COSTING SMACKDOWN!

This interactive workshop will also address the following areas of staff development: • Key competencies of your primary staff • Aligning your staff’s personal goals with your company goals to ensure progress from staff development initiatives • Developing a template for growing your staff where deficiencies exist • Identifying your staff’s primary learning style so you can adapt staff development plans accordingly.

Cohen Ballroom

Our panel of industry leaders will host this interactive discussion over lunch. Job costing has repeatedly been listed as the number one area of concern – so let’s share some solutions. Each one of our experts brings to the lunch table years of experience. Have a burning question? Let’s hear it! Lunch will be provided.

Featuring: Mike Beadle, Mark Bradley, James Huston, Charles Vander Kooi

Andrew Wall Sandler Training Milton, Ontario

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Tuesday, January 8 Congress Conference 1:30 to 2:30 p.m.

The Scoop on Soil Pinsent Room

Get beyond the surface; join us as we dig deep into the soil to learn of its workings and the secrets to successful plantings. A panel of soil science and compost experts will unearth a review of the dynamics of soil, its composition and means to improve its potential to contribute to plant growth and sustainability. A discussion on the Compost Quality Alliance (CQA) to enhance compost product selection will also be included in the session.

Session Sponsored By

1:30 to 3:30 p.m.

OWNERS ONLY WORKSHOP

Balancing, Estimating, Job Costing, and Accounting

2:45 to 3:45 p.m.

The Un-biddable Landscape Plan and Proposal Berton Room

If you’re tired of clients taking your plan and proposal, shopping it to the competition and getting a lower price, then this topic is perfect for you. We will show you what you must include in your landscape plan and what you should never, ever, ever put on your drawings. Finally, a way to make your competitors do their own homework. l Learn how to keep your designs conceptual and flexible l Why you should never give them your “Secret Recipe” l The three “Magic Words” that makes comparable pricing impossible l Apples to Oranges is the only way to go.

As far as Jody’s concerned, “bid” is a four letter word!

Jody Shilan FromDesign2Build.com New Jersey, New York

Waxman Room

Vander Kooi describes three vital components to a healthy business: estimating, job costing, and accounting.

He discusses in detail the importance of balancing each system, and how to check the systems against each other to ensure accurate information.

Included with this session: • What if?: The theory of multiple recover percentages • Sample Monthly Profit and Loss Statements: Examples of financial statements that are specific to the construction industry • Budget Definitions: How to set up a budget and what to include in that budget • Overhead Recovery Mark-up Calculations: Developing material, labour, equipment, and sub-contractor costs, and the correct overhead recovery percentages Charles Vander Kooi Vander Kooi & Associates Littleton, Colorado 14 Congress Conference Guide 2013

2:45 to 3:45 p.m.

Sustainable Practices for Landscape Maintenance Companies Pinsent Room

Learn how to educate your clients on sustainability!

Highlights of Eric’s presentation will include waste reduction management, battery power use versus gasoline, composting and how to avoid landfills, and utilizing drip and Smart Irrigation systems. Salt in the environment and reduction strategies for landscape will also be discussed.

Eric Gordon Gordon Landscape Company Cedar Valley, Ontario

Tuesday, January 8 Special Events

Legacy celebration 11:00 a.m. to 3:00 p.m.

The Ontario Horticultural Trades Foundation of Landscape Ontario is hosting the Legacy Room on Tuesday, January 8, from 11:00 a.m. to 3:00 p.m. at the Toronto Congress Centre.

Drop in and network with other members of Landscape Ontario, including the pioneers, while enjoying light refreshments.

Open invitation to all members of Landscape Ontario.

Ceremony and President’s Reception 4:45 p.m. President’s Reception — 5:15 p.m. Ceremony Plaza Ballroom, Doubletree Hotel by Hilton Toronto Airport (Ticketed Event, includes President’s Reception. $55 per ticket)

Get inspired by the talent and creativity of our landscape construction, maintenance and design contractors.

This event is the place to be if you appreciate professional standards and quality.

Join the President of Landscape Ontario, Phil Charal, at the Wine and Cheese Reception, preceding the ceremony.

Business attire suggested. For more information, visit www.loawards.com.

Presenting Sponsors:

Supporting Sponsors

Congress Conference Guide 2013 15

Wednesday, January 9 Congress Conference 10:45 to 11:45 a.m.

Technology With An Edge: Tech-tools That Give You A Competitive Advantage Berton Room

Find out which technology is giving landscape contractors a competitive advantage in this industry. Mark Bradley of TBG Landscape will take you through tech-tools that are changing the day-to-day operations in his company. From smart phones and tablets to time-tracking and a ‘paperless’ office, you’ll see some of the amazing ways technology is helping landscape contractors get more done with fewer people and less cost.

9:30 to 10:30 a.m.

OPENING KEYNOTE

Communicate With Strength!

Cohen Ballroom

Got the right words? Laugh and learn in this high energy, fun-filled, humorous session offering the latest solutions in effective communication. What are you saying that’s causing your prospects and customers to scamper to your competition? Karen will tell you – and give you replacement words and phrases!

Learn the importance of word choice in building collaborative relationships and sales Discover words and phrases that reduce your ability to connect with others. Learn words to use to replace them immediately.

Leave with an immediate, specific, action plan to talk smart, and achieve tail-wagging results.

Karen Purves, M.A. Innovative Impact Las Vegas, Nevada

16 Congress Conference Guide 2013

Mark Bradley TBG Landscapes Toronto, Ontario 10:45 to 11:45 a.m.

G & A Overhead Costs: How to MARC Them Pinsent Room

James Huston will provide a detailed explanation and define General and Administrative (G & A) overhead costs, then share related industry benchmarks and how to include them in your bids.

He will also discuss how to Measure, Allocate, Recover, and Control (MARC) them.

James R. Huston J.R. Huston Consulting Granby, Colorado

Wednesday, January 9 Congress Conference 10:45 to 11:45 a.m.

Peak Performance for Pavers: Benefits of Paver Joint Stabilization

1:30 to 2:30 p.m.

Waxman Room

Who’s Paying For Your Equipment: You, or Your Clients?

Increase your profits by offering high quality concrete paver installation. This presentation will outline how joint stabilization products can provide your customer with a superior paver system by reducing joint sand loss and deterring ants and weeds. The benefit to you – diversifying your business and increasing your bottom line.

Berton Room

What exactly is included in equipment costs? When should you rent and when should you buy equipment?

At this session, you will learn how to include equipment costs in bids, and how not to include equipment costs in bids. You will also learn how to calculate equipment cost per hour (C.P.H.) and how to include these costs in your bids and related benchmarks.

Session sponsored by Mike Riehm Envirobond Products Burlington, Ontario

James R. Huston J.R. Huston Consulting Granby, Colorado

Life lessons at lunch

1:30 to 2:30 p.m.

Award Winning Landscapes

Noon to 1:15 p.m.

Pinsent Room

TOWN HALL: MY BIGGEST MISTAKES – COMING CLEAN!

Take a pictorial tour through some of the most inspiring, award-winning projects in the province. See the trends and creative solutions your peers are using. This session will provide inspiration and ideas for your future projects, as well as tips for improvement, from the perspective of a Landscape Ontario Awards of Excellence judge.

Cohen Ballroom

Our panel of industry leaders will host this interactive discussion over lunch. We all have made mistakes on the job and it is hoped that we learn from them. Our industry leaders will share a couple of ‘doozies’ and what solutions worked. Each one of experts brings to the lunch table years of experience. Have a burning question? Let’s hear it! Lunch will be provided.

Alistair Johnston Strybos, Barron King Ltd. Toronto, Ontario

Featuring: Mark Bradley, Chris Heiler, Alistair Johnston, Karen Purves, Jody Shilan

Congress Conference Guide 2013 17

Wednesday, January 9 Congress Conference 1:30 to 3:30 p.m.

OWNERS ONLY WORSHOP

Good People – Great Results.

Simple Systems that make Common Landscape Companies Uncommonly Successful Waxman Room Attendees in this session should be prepared to confront the brutal truth of our industry – that it’s difficult to attract great, dedicated, motivated employees, but without them, our businesses fail to deliver their true potential. Drawing on his own struggles and mistakes, Mark reveals symptoms of everyday problems faced by all contractors, and the systems required to administer the cure. Implemented in the correct sequence, these systems are the key to transforming disciplined people into highly successful companies.

Mark Bradley TBG Landscapes Toronto, Ontario 2:45 to 3:45 p.m.

Avoiding the Social Media Time-suck Berton Room

Building an online presence for your company is essential.

Doing so can be an overwhelming challenge. New social networks, weekly changes to Facebook, more friend requests – how are you supposed to keep up with it all while still running your business?

In this rapid-fire presentation Chris will discuss 21 proven and practical tips to better manage your time online and avoid “social-overwhelm”, including... l How to utilize your most powerful tool: your smart phone l How to outsource content creation l Why you need a “good is good enough” mentality l How to automate many of your repetitive social tasks l How to make your employees part of your social media strategy.

Chris Heiler Landscape Leadership Austin, Texas 18 Congress Conference Guide 2013

2:45 to 3:45 p.m.

Smart Talk, Genius Results Pinsent Room

Do you know why employees quit and customers leave?

The answer has a lot to do with you. Identify new solutions to accelerate your connection with others; reduce uncooperative responses; and increase the likelihood of forming and sustaining trust-based relationships. These proven best practices help generate greater loyalty among clients and retain staff. Receive simple, concrete tips to do something differently and immediately make new choices that yield better results. Increase your verbal intelligence and your value to your organization.

Karen Purves, M.A. Innovative Impact Las Vegas, Nevada SPECIAL SESSION: Free with trade show admission 3:45 to 4:45 p.m.

Get Informed!

Get Involved!

Sutherland Room

The new Ontario College of Trades is ground-breaking.

Never before have skilled tradespersons and their employers created a membership-based association to regulate and promote the skilled trades like arborists and skilled horticultural technicians. This will change how apprentices, journeypersons and employers are engaged with each other and the public – as participants in an organization that is built by and belongs to it members. Join Registrar and CEO Bob Guthrie to learn more about membership in the College and what it means for you.

Sponsored by: Bob Guthrie Ontario College of Trades Toronto, Ontario

Wednesday, January 9 Special Events

Landscape Ontario Annual General Meeting Join your fellow members on Wednesday, January 9, 2013, Registration and breakfast served at 7:15 a.m.

International Ballroom at the Doubletree By Hilton Toronto Airport Hotel, 655 Dixon Road, Toronto.

The meeting will begin at 8:00 a.m. sharp.

Open to all members.

Please RSVP to Kathleen Pugliese at 1-800-265-5656 ext. 309 or kpugliese@landscapeontario.com,

by January 4, 2013.

Tailgate Party XVII

Wednesday January 9, 2013 - 5:00 to 11:00 p.m.

International Ballroom, Doubletree By Hilton Toronto Airport Hotel

Grab a partner and get ready to kick-up your heels.

Great food, entertainment and foot stompin’ fun!

Dress code:

Denim and Diamonds Sponsored by

Your trade show badge will get you into the party.

Hosted by the Landscape Ontario Show Committee

Congress Conference Guide 2013 19

Congress 2013 FEATURING

Arborist/tree moving contractor Consultant Equipment dealer – rental and service Federal, provincial, municipal, private parks and cemeteries Fence contractor and others allied to fence trades Golf course designer/maintenance/ superintendent Greenhouse grower/distributor Grounds management Irrigation supplies/service Landscape architect/designer/ design-build contractor Landscape contractor – interior and exterior Lawn care and grounds management Media – editor/publisher Retail garden centre __1) __2) __3) __4) __5) __6) __7) __8) __9)

Please check (3) choices and total your costs

..................$165 m ..................$205 m

Member ...........................................................................................................................$125 m Non-member .............................................................................................................$165 m

ONE-DAY CONFERENCE PASS

Every 5th employee from the SAME company receives a FREE full conference pass or a FREE one-day conference pass Email conference@landscapeontario.com to obtain the group discount.

..................$370 m

Non-member .............................................................................................................$295 m

GROUP DISCOUNT

..................$295 m

Member ...........................................................................................................................$225 m

..................$30 m

Non-member....... ...........................................................................................................$20 m

(TUES 8 TO THURS 10)

..................$25 m

Member ................................................................................................................................$15 m

$

FULL CONFERENCE PASS

TRADE SHOW ONLY PASS

UNTIL DEC. 7 AFTER DEC. 7 TRADE SHOW AND SPECIAL EVENT PURCHASES – INCLUDE FREE TRADE SHOW PASS FOR TUESDAY, WEDNESDAY AND THURSDAY. Please indicate sessions you will be attending at column on right.

ALL TICKET PRICES INCLUDE ADMISSION TO TRADE SHOW EXHIBIT HALLS

m Green Trade Expo

Owner/Partner/General Manager Foreman/Supervisor Government Official Field Technician Office administration Purchasing Sales/Marketing Educator/Student Other: ____________________________

Your primary job function: (Check one only)

__15) School board/institution/association __16) Non-exhibiting dealer, distributor, MFR, MFR rep and supplier allied to the trades __17) Snow & ice contractor __18) Wholesale nursery grower/distributor __19) Other: ____________________________

We are members of: m LO m CFIA m OPA m OALA m CNLA Please send me information about: m Landscape Ontario Membership m Canadian Fence Industry Association m Canada Blooms 2013 m EXPO 2013 m Congress 2014

__11) __12) __13) __14)

__8) __9) __10)

__7)

__6)

__5)

__1) __2) __3) __4)

Your primary area of business: (Check one only)

TELL US ABOUT YOURSELF (MANDATORY):

EMAIL: ____________________________________________________________________________________________________________________

BUSINESS PHONE: ________________________________________ BUSINESS FAX: _________________________________________________

CITY: _____________________________________________ PROV. / STATE: __________________ POSTAL/ZIP: ____________________________

ADDRESS: _________________________________________________________________________________________________________________

FIRST NAME: _______________________________________ LAST NAME: __________________________________________________________

COMPANY NAME: __________________________________________________________________________________________________________

20 Congress Conference Guide 2013

9:30 to 10:30 a.m. m OPENING KEYNOTE: Communicate With Strength!

10:45 to 11:45 a.m. m Technology With An Edge: Tech-tools That Give You A Competitive Advantage 10:45 to 11:45 a.m. m G & A Overhead Costs: How to MARC Them 10:45 to 11:45 a.m. m Peak Performance for Pavers: Benefits of Paver Joint Stabilization Noon to 1:15 p.m. m TOWN HALL: MY BIGGEST MISTAKES – COMING CLEAN! 1:30 to 2:30 p.m. m Who’s Paying For Your Equipment, You or Your Clients?

1:30 to 2:30 p.m. m Award Winning Landscapes 1:30 to 3:30 p.m. m OWNERS ONLY WORSHOP: Good People – Great Results. Simple Systems that make Common Landscape Companies Uncommonly Successful 2:45 to 3:45 p.m.

WEDNESDAY JANUARY 9, 2013

9:30 to 10:30 a.m. m OPENING KEYNOTE: Social Media: Fad, Necessity or Free Business Marketing Tool?

10:45 to 11:45 a.m. m Best Practices in Human Resources 10:45 to 11:45 a.m. m SketchUp, Layout and Construction Documents 10:45 to 11:45 a.m. m What the World Needs Now: Improving Urban Tree Survival Noon to 1:15 pm m JOB COSTING SMACKDOWN! 1:30 to 2:30 p.m. m Develop Your Greatest Asset – Your Staff 1:30 to 2:30 p.m. m The Scoop on Soil 1:30 to 3:30 p.m. m OWNERS ONLY WORKSHOP: Balancing, Estimating, Job Costing, and Accounting 2:45 to 3:45 p.m. m The Un-biddable Landscape Plan and Proposal 2:45 to 3:45 p.m. m Sustainable Practices for Landscape Maintenance Companies

TUESDAY JANUARY 8, 2013

Full conference pass/one-day pass conference holders, please indicate session preferences from the following:

Pre trade show events are additional purchases, please see adjacent registration form.

MONDAY, JANUARY 7, 2013

Register online at locongress.com

..................$265 m ..................$119 m ..................$139 m

Non-member.... .........................................................................................................$185 m Member ................................................................................................................................$99 m Non-member .............................................................................................................$119 m

Member or Non-member ................................................................................$35m

FREE with delegate badge ......................$55 m

Cardholder name Signature (required)

Credit card number

Expiry Date

REGISTRATION INFORMATION: Register online at locongress.com or use this form. YOU WILL SAVE MONEY if you pre-register by December 7, 2012. All conference passes include admission to the trade show. Badges will be held for pick-up for registrations received after December 7th — otherwise your pass will be available for pick-up at the registration desk.

EARLY BIRD DEADLINE POLICY: No extensions to the deadline of December 7, 2012 will be granted.

Registration fees after this date and on-site are more expensive.

m VISA

$_______________________

PAYMENT OPTIONS: All fees are non-refundable. Payment must accompany registration form(s).

Refund Policy: No refunds will be issued unless Congress 2013 is cancelled by Show Management. m Cheque, payable to Landscape Ontario Congress, is enclosed, or credit card: m AMEX m MasterCard

NOTE: HST is included in all prices. (HST Reg. No. R119005049)

TOTAL

BADGES: Badges will be mailed for those registered by December 7, and picked up at the show for those registered after December 7

be mailed, faxed or entered online at locongress.com or brought to the registration desk on-site. If you have a trade show pass and would also like to attend a conference session, the above prices apply.

CONGRESS TRADE SHOW PASSES: Passes are for entry to the trade show only and have no commercial value. Registrations may

(LO), Ontario Association of Landscape Architects (OALA), Ontario Parks Association (OPA) members are entitled to member pricing.

MEMBER PRICING: Canadian Fence Industry Association (CFIA), Canadian Nursery Landscape Association (CNLA), Landscape Ontario

Irrigation Conference

THURSDAY JANUARY 10

Tailgate Party XVI I

WEDNESDAY, JANUARY 9

Awards of Excellence Ceremony

TUESDAY, JANUARY 8 ............................. ...................................................................................................................................................................................$55 m

..................$185 m

Member ...........................................................................................................................$135 m

Landscape Designer Conference

Effective Management Short Course

..................$119 m

Member or Non-member ...............................................................................$99 m

IPM Symposium

SPECIAL EVENTS MONDAY, JANUARY 7

PLATINUM SPONSORS:

GOLD SPONSORS:

SILVER SPONSORS:

Vermeer Canada Inc.

Bobcat of Hamilton Ltd.,

BRONZE SPONSORS:

Sponsors: Landscape Ontario thanks the following sponsors for their generous support of Congress.

Congress Conference Guide 2013 21

AN INITIATIVE OF

MAIL: Landscape Ontario Congress c/o CONEXSYS 7050B Bramalea Rd, Ste 34 Mississauga, ON L5S 1S9 Canada REGISTER ONLINE: www.locongress.com FAX BACK: 1(800)628-8838 or (905)405-9870

9:30 to 10:30 a.m. m OPENING KEYNOTE: Customer Service Activism!

10:45 to 11:45 a.m. m Growth through Accessibility 10:45 to 11:45 a.m. m Creating an Accountability-Driven Organization 10:45 to 11:45 a.m. m Are You About To Get Pulled Over by the MTO? Noon to 1:15 p.m. m CUSTOMER SERVICE...PLEASE! 1:30 to 2:30 p.m. m How to use Facebook to Build Brand Enthusiasm and Attract Customers 1:30 to 2:30 p.m. m Top Four Critical Priorities for Owners 1:30 to 3:30 p.m. m OWNERS ONLY WORKSHOP: 6 Habits of Highly Successful CEOs 2:45 to 3:45 p.m. m Organizational Health: The New Competitive Advantage 2:45 to 3:45 p.m. m Retaining and Motivating Employees in Small Business

THURSDAY JANUARY 10, 2013

2:45 to 3:45 p.m. m Smart Talk, Genius Results 3:45 to 4:45 p.m. m FREE SESSION: Get informed! Get involved!

m Avoiding the Social Media Time-suck

Thursday, January 10 Congress Conference 10:45 to 11:45 a.m.

Growth Through Accessibility Berton Room

Did you know that every organization in Ontario with one or more employees must be compliant with the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA) as of January 1, 2012? As well, there are four other standards that have requirements you must meet over the next several years.

9:30 to 10:30 a.m.

OPENING KEYNOTE

Customer Service Activism Cohen Ballroom

“I believe, on the whole, that Customer Service in North America stinks.”

Meet Roy Prevost.

Some of the most blatant culprits are the large multinationals who just don’t get it, according to Roy. In the midst of this dysfunctionality, he will regale attendees with wonderful stories of great service providers and will celebrate the winners and scold the offenders.

Attendees will learn that, not surprisingly, small to medium businesses are the ones that go far beyond the call of duty and create a “magical experience” for their customers.

This session will leave you pumped and allow you to relive the line from the Movie Network, “I am mad as hell and I am not going to take it anymore.”

Roy Prevost Oakray Marketing Services Ltd. Burnaby, British Columbia

Attendees will learn: • Everything you need to know about AODA to become compliant • Social and economic cases for AODA • Penalties and risk for non-compliance • How you can grow your business through accessibility and service excellence for all • A timeline of your requirements to meet the upcoming standards • Resources on how to increase your organization’s accessibility.

Accessibility Ontario has been recognized as the province’s leading AODA Knowledge Expert.

Constance Exley, B.Ed., M.E.S. Accessibility Ontario Toronto, Ontario 10:45 to 11:45 a.m.

Creating an Accountability-Driven Organization Pinsent Room

Many contractors ask how to create accountability in their organization – how to get their employees to do their job, without all of the frustration. In this session attendees will learn proven approaches that will increase productivity, teamwork, accountability, and results throughout your workforce.

Jeffrey Scott The Leader’s Edge Trumbull, Connecticut

22 Congress Conference Guide 2013

Thursday, January 10 Congress Conference 10:45 to 11:45 a.m.

Are You About To Get Pulled Over by the MTO? Waxman Room

Officer Mark Bonner will highlight what you can expect during a CVSA inspection; documents to be carried, how an inspection works including how to determine Registered Gross Weight.

Learn answers to the questions, What is PMCVI (annual inspection sticker)? and What is CVOR, and do I require it?

Pre-trip inspections will also be discussed. Mark will also take your questions; be gentle!

1:30 to 2:30 p.m.

Top Four Critical Priorities for Owners Pinsent Room

This interactive workshop will have participants work in groups representing businesses under $1.0 million in sales annually, between $1.0 million and $2.0 million and over $2.0 million. Andrew Wall will facilitate and lead discussion that will allow participants to walk away with the four critical activities presidents should focus on to grow their companies.

Mark Bonner Ministry of Transportation Toronto, Ontario Life lessons at lunch

Join Andrew as he walks you through your steps to success.

Noon to 1:15 p.m.

CUSTOMER SERVICE...PLEASE!

Andrew Wall Sandler Training Milton, Ontario

Cohen Ballroom

Our panel of industry leaders will host this interactive discussion over lunch. What are the basics of customer service? Do your staff follow them? In this competitive climate you cannot afford to be less than excellent. Our panellists will each share some of their very best tips to five-star service success. Each one of our experts brings to the lunch table years of experience. Have a burning question? Let’s hear it! Lunch will be provided.

Featuring: Phil Harwood, Chris Helier, Roy Provost, Jeffrey Scott, Andrew Wall

Congress Conference Guide 2013 23

Thursday, January 10 Congress Conference 1:30 to 2:30 p.m.

How to Use Facebook to Build Brand Enthusiasm and Attract Customers Berton Room

There is a new marketing battleground. Perhaps you’ve heard of it – the Internet?

The ultimate battle for consumer attention currently rages on Facebook, and green industry companies are scurrying to join the battle.

The marketing weapon of choice: Facebook pages.

Creating a Facebook page for your company is only the first small step. Building an active fan base that generates business is the real challenge, but also a huge opportunity.

Here’s what you will learn in this special presentation: l Why you should care about Facebook and how it can help your business l How to separate your personal life from professional life on Facebook l How to use your “real time” Facebook page as the perfect complement to your “static” company website l How to create a content plan that encourages interaction and participation on your Facebook page l Proven ways to attract fans and get people to “like” your page.

1:30 to 3:30 p.m.

OWNERS ONLY WORKSHOP

Six Habits of Highly Successful Landscape CEOs Waxman Room

Are you kicking butt as CEO? Running a profitable green-industry business requires 6 critical skills that all successful CEOs have, but many contractors do not.

Discover the trick to creating sustainable growth, with less effort, by adopting these 6 habits.

You will immediately improve company performance and create more free time, by learning how to... l Create a results-only work environment l Develop profit centre ownership to improve employee performance l Remove yourself as a bottle neck l Systematically unlock your employees passions l Drastically improve your leadership communication skills For owners looking to enjoy the fruits of their business and life more.

Jeffrey Scott The Leader’s Edge Trumbull, Connecticut

Chris Heiler Landscape Leadership Austin, Texas

Sponsors: Landscape Ontario thanks the following sponsors for their generous support of Congress.

PLATINUM SPONSORS:

GOLD SPONSORS:

SILVER SPONSORS:

24 Congress Conference Guide 2013

BRONZE SPONSORS:

Bobcat of Hamilton Ltd., Vermeer Canada Inc.

Thursday, January 10 Congress Conference 2:45 to 3:45 p.m.

2:45 to 3:45 p.m.

Berton Room

Berton Room

Advancements in technology and availability of information have rendered traditional methods for gaining a sustainable competitive advantage useless. The most successful organizations today are those best described as being ‘healthy.’ This session will uncover what it means to be healthy as an organization and how to make it happen with proven methods and tools.

Do the words, “I QUIT!” strike fear in your heart or make your stomach sink? They should – especially if they’re coming from your key employees.

They may put it nicely, “I found another opportunity” or “I’ve accepted another offer.” The end result is the same. It puts your business at risk. In this session, Roy will teach you how to protect yourself and methods to avoid attrition.

Organizational Health: The New Competitive Advantage

Retaining and Motivating Employees in Small Business

Phil Harwood Pro-Motion Consulting Farmington, Michigan

Roy Prevost Oakray Marketing Services Ltd. Burnaby, British Columbia

Don’t delay — register today! Visit www.locongress.com

Congress Conference Guide 2013 25

Thursday, January 10 Congress Conference

Building Your Team

January 10, 2013 - 9:30 a.m. to 11:30 a.m., Toronto Congress Centre, Sutherland Room Hosted by the Landscape Ontario Irrigation Sector Group

9:30 a.m.

Registration & light refreshments 9:45 to 10:45 a.m.

KEYNOTE: How to Attract, Retain, and Motivate the Right People Healthy organizations are comprised of the right people in the right seats doing the right things at the right time. This session will reveal the proven principles behind attracting, retaining, and motivating the right people.

Attendees will learn why the typical company approach to recruiting and managing people is flawed and why it happens. Phil will discuss a winning approach to recruiting and managing people, and strategies for motivating people toward higher performance levels, delegation and ultimately succession.

Phil Harwood, Pro-Motion Consulting, Grand Rapids, Michigan 10:45 to 11:30 a.m.

Water Conservation Award of Excellence: Highlights from the 2013 Project 11:30 a.m.

Meet & Greet with Suppliers

More about the keynote presenter: Phil Harwood is the founder, President, and CEO of Pro-Motion Consulting, an organizational health consulting firm serving clients throughout North America.

Prior to starting his consulting firm, he was a partner and Vice President of a landscape management firm that he helped grow to over $10 million in annual revenues in just over 8 years. He began his management career with a $500 million green industry retailer.

Phil received his MBA and BA in Marketing from Michigan State University. He is a PLANET Trailblazer, Landscape Industry Certified Manager, Certified Snow Professional, Certified Pesticide Applicator, and Master Gardener.

Ticket prices are $35 for members and non-members until December 7.

After December 7, the fee is $55 for a member or non-member.

Admission to Congress 2013 trade show exhibits is included in registration prices.

Online registration is available at www.locongress

Sponsors: GOLD:

SILVER:

BRONZE:

JOHN DEERE LANDSCAPES,

TURF CARE

26 Congress Conference Guide 2013

Speaker Biographies Tony Bass

Mark Bradley

Tony Bass is an entrepreneur and landscape industry expert. He founded Bass Custom Landscapes in 1987 after completing his studies. He grew that business to a multi-million dollar sales volume with nearly 100 employees during peak season working from three locations in central Georgia. Bass sold his landscaping company in 2006 and retired at 41 years old! He has been awarded two US Patents for the equipment he and his father engineered to master efficiency in his landscape company. In 1998 the inventions lead to the start of Super Lawn Truck Inc., a manufacturing company. The Super Lawn Truck system is currently being used in landscape companies and government agencies in 42 states and Canada. Bass has written six books and produced a series of audio and video training programs for the landscaping entrepreneur who wants to improve business performance.

Mark Bradley founded TBG Landscape (The Beach Gardener) out of his backyard 14 years ago. Since then, TBG has not only won numerous Awards of Excellence for its innovative design-build work, but it has also grown to one of Lawn and Landscape’s top-100 landscape contractors in North America.

Be sure to catch Bradley at his speaking events as he’s never short on ideas on how we can improve our companies and our industry.

Michael Brownbridge Ph.D., BS.c.

Brownbridge brings an extensive research background in greenhouse technologies and pest management to the Horticultural Production Systems unit at Vineland Resesarch and Innovation Centre.

He leads a research team in biocontrol and IPM systems for greenhouse floriculture, nursery and landscape horticulture, in addition to developing sustainable lawn turf management techniques for industry. One of Vineland’s flagship programs, ‘World Crops’, is spearheaded by Brownbridge, delivering fresh, healthy, ethno-cultural vegetables to the Canadian consumer.

Mike Beadle

Beadle is president of M&S Architectural, established in 1988, providing a wide range of services including custom woodwork, water features, pool landscapes, interlocking pavers, decorative concrete surfaces, irrigation, landscape lighting, and more. He is a graduate of University of Guelph with a Diploma in Horticulture. Beadle and his team work with prominent architects and pool builders to create beautiful landscapes in residential landscapes. In the last six years he has been adding green roof projects and condo landscapes to his extensive resume.

Pam Charbonneau

Charbonneau is currently the Ontario Ministry of Agriculture and Food and Rural Affairs, Turfgrass Specialist. She has been in this position for 21 years. As Turfgrass Specialist, Charbonneau works with golf course superintendents, sports turf managers, lawn care operators and sod farmers to provide information and advice on turf management. As part of her service with OMAFRA, she writes turf related factsheets and government publications for web and print publication. She contributes regularly to Ontario based turf trade journals and association newsletters. Charbonneau also gives seminars on a host of different turf related topics to turf managers and has been actively involved in the Golf IPM Accreditation program.

Her main area of expertise is Integrated Pest Management and her passion is insects.

Mark Bonner

Bonner is a Transportation Enforcement Officer II, CVSA Certified in truck, bus and motor coach inspections. He has been with the Ministry of Transportation for over 12 years. Stationed previously in Windsor, he is currently in Halton Region. Previous experience includes Local and Long Haul Driving/Transportation, and an Extensive Security background including persons, property and precious assets.

Congress Conference Guide 2013 27

Speaker Biographies Jean-Marc Daigle, O.A.L.A.

Jean-Marc is a landscape architect and principal partner with Genus Loci Ecological Landscapes, a landscape design-build firm based in King City, Ont. He has over 25 years of design and construction experience on a wide range of projects spanning the private, commercial and public sectors. His design philosophy promotes sustainable landscapes that fulfill both human needs and ecological imperatives.

Daigle’s professional expertise and interests include ecological restoration and management, water conservation and rainwater harvesting, bioengineering, native planting design, ecological landscaping, and in recent years, natural swimming pools. He is a co-author of Restoring Nature’s Place, the pre-eminent publication on ecological restoration in Ontario.

Caroline de Vries O.A.L.A.

deVries holds a degree in Landscape Architecture from the University of Toronto. She founded Tradewinds International, an importer and wholesaler of flower bulbs, bareroot perennials, nursery stock and garden products for nearly 20 years. The company has established strong and successful business ties due to Caroline’s passion and dedication to the horticulture industry.

28 Congress Conference Guide 2013

Constance Exley B.Ed., M.E.S.

Exley is the founder and CEO of Accessibility Ontario, a training and development organization that helps public and private sector organizations understand and comply with the Accessibility for Ontarians with Disabilities Act (AODA). She provides training on all standards of the AODA (electronic and in-person), website and document accessibility, policy development, and accessibility plans. She has worked in partnership with the Government of Ontario’s Accessibility Directorate of Ontario (M.C.S.S.) to educate organizations throughout the province on their legal requirements under the Accessible Customer Service standard of the AODA.

Frank Ferragine

Ferragine is currently the Weather Specialist for Breakfast Television and the Gardening Specialist for CityNews; he originally wanted to be a lawyer but then realized plants don’t talk back! He began his television career working for A-Channel Toronto/ Barrie. From there, he went on to produce and host “Diggin’ It” as well as host of “GrowTV.” He later became a Weekend Weather Specialist as well as a reporter. He also took a break to oversee his family gardening business, Bradford Greenhouses.

Ferragine has been heavily involved in promoting the horticulture industry in Ontario and has assisted with the Beautification of Toronto, and sits on the Board of Directors for Canada Blooms.

Speaker Biographies Eric Gordon

Jacki Hart C.L.P.

Gordon was named managing partner of sustainability, Gordon Landscape Company | Eco Grounds Care, in September 2002. His current responsibilities focus on developing sustainable solutions for commercial, municipal and condominium corporation clients across North America. Prior to, Gordon Landscape Company | Eco Grounds Care, Gordon served as Chief Operating Officer of Rapid Algebra Interactive and President and General Manager of 54 Systems Group. In this role, he was responsible for increasing sales through all channels using the Internet. He oversaw all elements of the company’s web sales activities, including strategy, marketing, design, development, analysis, and infrastructure.

Hart is president of Water’s Edge Landscaping in the Muskokas, an award-winning firm, as well as program development manager for Landscape Ontario’s Prosperity Partners program. She is an active partner in Jump-Point, an innovative consulting team, as well as president of Consulting by Hart. In addition, Hart also manages her Clarity for the Boss program.

Carl Hastings

Hastings serves as a director on Landscape Ontario’s Lighting commodity group. He has been involved in the lighting industry for more than 20 years and has a passion for finding new and innovative ways to bring light into people’s lives. The lighting industry has changed tremendously over time and new technologies allow us to design lighting in ways that were not possible even five years ago. It is an exciting time in the lighting field and with every project he challenges himself to find the balance between beauty, innovation and efficiency.

Bob Guthrie B.A.

Guthrie is the Registrar and Chief Executive Officer of the Ontario College of Trades (O.C.O.T.) whose mandate includes building the professional profile of the skilled trades and promoting the trades to young people. He is also the former Chief Executive Officer of the Saskatchewan Apprenticeship and Trade Certification Commission, where he served for seven years. He has nearly 30 years of experience working with trades and apprenticeship, as well as an extensive knowledge of industry standards and labour market needs.

Chris Heiler

Chris Heiler is the founder and president of Landscape Leadership, an inbound marketing agency that combines social media, content marketing, and search marketing into integrated and measurable campaigns for green industry clients ranging from landscape design/build firms and landscape management companies to garden centers, growers and specialty manufacturers.

Heiler regularly speaks at green industry events across the country and writes for industry publications like Lawn & Landscape magazine and Landscape Management magazine.

Phil Harwood

Harwood is the founder, president, and chief executive officer of Pro-Motion Consulting and the creator of The Pro-Motion Experience, a proven system designed to promote organizational health. In addition to providing leadership for his organization, he is actively engaged with clients throughout North America as a management consultant, coach, speaker, and trainer. His passion is reflected in the mission of Pro-Motion Consulting: to improve organizational health, profitability, and sustainability.

Congress Conference Guide 2013 29

Speaker Biographies Alistair Johnston

Alistair Johnston is a senior landscape technologist, ISA certified arborist and partner with Strybos Barron King Landscape Architecture. A graduate of the Humber Landscape Horticulture program, he has more than 20 years of experience in landscape construction and arboriculture. Johnston is a former instructor in the Humber Landscape Technician Program and continues to work closely with students. He is active within Landscape Ontario as a member of the Awards of Excellence judging panel, a presenter at awards ceremonies, and speaker at conferences.

Katerina Jordan, Ph.D., M.Sc., B.Sc.

Jordan is an assistant professor of turfgrass science at the University of Guelph. Her areas of research encompass best management practices for healthy, sustainable turf with an emphasis in integrated pest management. She teaches at the diploma, undergraduate and graduate levels and her primary service to industry is to oversee the turfgrass disease diagnostic laboratory housed at the Guelph Turfgrass Institute.

Tim Kearney C.L.P.

Kearney is owner for more than 25 years of Garden Creations of Ottawa Ltd., an award winning landscape firm, also serving their clients design and maintenance needs. He has served for many years on a variety of committees and the Landscape Ontario Provincial Board of Directors.

30 Congress Conference Guide 2013

Dave Maciulis C.L.D

Maciulis is the Principal Landscape Designer and owner of Natural Landscape. His experience is based on over 20 years in public and private practice in landscape design and construction. He carries professional designation as a Certified Landscape Designer, and not only has design creativity but also construction experience. Maciulis can accomplish large or small projects, while maintaining quality and focusing on every detail. His goal is to exceed his clients’ expectations.

Hannah Mathers, Ph.D., B.Sc., M.Sc.

Hannah Mathers is an Associate Professor, State Extension Specialist in Nursery and Landscape Crops at Ohio State University. She has a B.Sc. in Plant Science from Cornell University, a Master of Science degree in Horticulture from the University of Saskatchewan, and a PhD in Horticulture from Michigan State University. Dr Mathers is also the program chair of the O.S.U. Nursery Short Course.

Her research with ornamental weed control, accelerated tree liner production, transplant survival in stressful environments and ornamental plant fertility is internationally recognized.

Christopher Murray Ph.D.

Murray obtained his Ph.D. in physics from the University of Guelph and has studied the interaction of water with biological materials for over ten years.

He has extensive experience in the development and commercialization of technologies associated with water quality, and has helped develop more than 20 different products for the treatment of water, including systems aimed at removal of nutrients such as phosphorous from runoff. A member of the department of Interdisciplinary Studies at Lakehead’s Orillia campus, Murray is also a member of Lakehead’s Water Resource Science program and is Lakehead University’s representative on the Severn Sound Sustainability Steering committee.

Speaker Biographies Russ Nicholson C.P.Ag.

Roy Prevost

Roy Prevost is a customer service activist, a consummate storyteller, and a self-proclaimed Ph.D. in life experiences and common sense. His presentation style has been described as a blend of comedian, storyteller, therapist and stimulating teacher. He assists individuals and organizations in significantly changing their attitude about serving and connecting with their customers, thus growing their businesses and increasing revenues through dynamic, inspirational and humorous training. He has delivered 300+ workshops and keynotes,to thousands of businesses worldwide and is the author of the bestselling book, Turbocharge Your Retail Business: How to Outmaneuver and Outperform the Big Guys.

Nicholson is a graduate of Purdue University and a certified professional agronomist with 35+ years’ experience in turfgrass research and management.

He began as a golf course superintendent and later managed the landscape installation and maintenance department for a landscape firm in New York. He has served as senior agronomist at Pennington Seed for the past 24 years, and recently the Turfgrass Water Conservation Alliance. He has coordinated the development of sustainable vegetation and other products for residential and recreational turfgrass, as well as roadside and erosion control.

Scott Olan B.Sc.

Karen Purves M.A.

Olan holds a Bachelor of Science in Agriculture Degree (Horticulture) from the University of Guelph and has been a licensed exterminator for almost 30 years. He has worked with the Ministry of the Environment as a Regional Pesticides Specialist in Eastern Region for the past seven years. He works with a variety of committees, groups, and agencies providing expert advice on Ontario’s pesticides legislation. Olan has helped develop and implement a variety of Ministry programs and outreach initiatives.

As an award winning international speaker with particular expertise in how language affects emotions, Purves knows how to connect with audiences like few others. In mathematical form, she could = Energizer Bunny + Tina Fey + Wikipedia. She combines a bachelor’s degree in business, master’s degree in environmental public policy, and more than 20 years’ business experience with extensive training at The Second City to leave audiences feeling energized, inspired and empowered. Throughout the U.S., Canada, Europe, Asia and Australia – from Fortune 100 companies to associations and governments – she provides useful material in an engaging way, and practical tools to implement immediately.

Ken Pavely

Pavely has been in the turf business since the early ‘70’s. His career has included golf course maintenance, parks, sports fields, and lawn care management and sales positions. He is currently with Lawn Life Natural Turf Products as Sales Manager. He also volunteers as the Facilities Chair for Uxbridge Soccer Club and is responsible for the maintenance of 21 soccer fields in Uxbridge, where he conducts his own trials on seed, fertilizers, and other turf products.

Congress Conference Guide 2013 31

Speaker Biographies Mike Riehm B.Sc.

Riehm has a bachelor’s degree in environmental science from the University of Guelph. He is president and CEO of Envirobond, which has been involved in the hardscaping industry for more than10 years. He is an ICPI marketing committee member and serves on the ICPI HNA steering committee. He is also the director of marketing for the Ontario Chapter of ICPI. Riehm has been an ICPI member since 2007. He is a published author, and his personal interests include “doing anything that is different.”

Jeffrey Scott

Scott grew up in the industry, working in the business from the age of seven. After graduating college he moved to Europe, where he consulted with international companies on their business growth strategies. He returned to the U.S. to take over his family’s design/build-maintenance business and grew the company from $5 to $10 million, based on increasing its reputation, margins, retention, and referrals. He then returned to consulting, where he created a unique peer group program for landscape professionals where he facilitates groups of likeminded landscape business leaders to grow their businesses, in a confidential small-group setting.

Vicky Smith C.H.R.P., C.P.C.

Smith is president of Contact Coaching & Training Services which provides consulting, training, and career counselling/coaching services to organizations in business, government, and nonprofit sectors. Her areas of expertise are training in leadership development, supervisory skills, and effective communications. She also provides career transition/outplacement programs. Vicky is a careers columnist for the London Free Press, has co-authored a Human Resources textbook on recruitment and selection, and is a part-time instructor at Fanshawe College. She has an Adult Education diploma and a Bachelor of Arts degree, as well as C.H.R.P. (Certified Human Resource Professional) and C.P.C. (Certified Personnel Consultant) designations.

32 Congress Conference Guide 2013

Daniel Tal R.L.A., A.S.L.A.

Tal is author of Google SketchUp for Site Design.

He has worked in the architectural and landscape design industry as a project manager for more than 14 years. Tal has completed a second book titled Rendering in SketchUp to be published in 2013.

He writes articles for various publications including Landscape Architecture magazine. He presents SketchUp workshops across the country and online.

He is currently teaching classes at the University of Maryland. He regularly speaks at national trade conferences including the American Society of Landscape Architecture.

Steve Tschanz B.Sc.

Tschanz has been with Weed Man since 2008.

He has also been the Superintendent at Woodington Lake Golf Club, as well as Assistant Superintendent at Rosedale Golf Club for eight years. Tschanz was a spray technician for various golf clubs over the years.

He obtained his B.Sc. from the University of Guelph in Horticulture.

Charles Vander Kooi

Vander Kooi has been in the construction industry for more than four decades as an estimator and contractor, as well as a professional speaker and consultant.

He was an instant success with the audience at his first seminar, more than 25 years ago, when he coupled his true-life experiences in the industry with stand up comedy and a little fire and brimstone.

Since then, he has presented more than 2,000 seminars speaking at an average of 80 trade shows, conventions, and associations each year, in numerous industries around the world. He has authored several industry-related books and and in 2003 he created HardScape magazine.

Speaker Biographies Rob Vogel B.L.A.

Paul Zammit

Zammit is a graduate of the University of Guelph, and is the Nancy Eaton Director of Horticulture at the Toronto Botanical Garden. Formerly, he was perennial department manager at Plant World for almost two decades. He is a regular speaker at garden clubs and horticultural trade shows across the continent. He has appeared both on television and in print. His home garden has been featured in Canadian Living, Gardening Life, Canadian Gardening and Gardening How-To. Zammit has also received the Perennial Plant Association Young Professionals award.

Vogel is owner and operator of Vogel Landscape Design & Consulting Group, a design and project management firm creating custom outdoor living spaces in the Collingwood, Ont. area. He draws on the experience being raised in a family-home construction business and over 20 years in landscape design/build. Vogel is also an avid skier and enjoys winter as an instructor and coach.

Andrew Wall

The owner of Sandler Training in Milton, Ontario, Wall combines his 22 years of sales experience, nine years of sales management experience and five years of business ownership to deliver training knowledge in working with clients. Leading, managing and coaching are his strengths. His unique abilities to analyze, listen, evaluate and engage his clients enable him to capture an accurate snapshot of a company’s strengths, areas of potential growth, and weaknesses. As a former competitive athlete and competitive coach, Wall knows how to accomplish tremendous results by focusing on the “A and B players” rather than the “C players.”

Claus Zander

Zander is the current president of Zander Sod Co. Limited, currently celebrating their 55th Anniversary, and Stonemen’s Valley Inc. He is the past president of the Turf Grass Producers International (Worldwide Sod Growers Association) and the NSGA (Nursery Sod Growers Association of Ontario).

Sponsors: Landscape Ontario thanks the following sponsors for their generous support of Congress.

PLATINUM SPONSORS:

GOLD SPONSORS:

SILVER SPONSORS:

BRONZE SPONSORS:

Bobcat of Hamilton Ltd., Vermeer Canada Inc. Congress Conference Guide 2013 33

Exhibitor Listings

As of September 28, 2012

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

4SP - NOVA ENVIROCOM............ 637 A&R GEOSYNTHETICS INC......... 312 A.M.A. PLASTICS LTD....................1417 ACCULINK FENCE AND WIRE INC................................ F26 ACO SYSTEMS LTD......................... 335 ACTI-SOL INC...................................GI38 ADVANCED ENTRY SYSTEMS OF CANADA................................... 564A AIR-FLO MANUFACTURING CO................ 572 ALFA PRODUCTS INTERNATIONAL............................. 260 ALL TREAT FARMS LTD................... 460 ALLAN FYFE EQUIPMENT LTD............................ 361 ALLIANCE AGRI-TURF INC.........1118 AL-MAR VINYL PRODUCTS.......... F30 ALPINE PLANT FOODS CORPORATION............................1725 ALTURNAMATS, INC........................ 133 ALUMI-GUARD................................... F42 AMERISTAR FENCE PRODUCTS...................................... F10 APPRENTICESEARCH.COMH.I.E.C.....................................................E1 AQUA INNOVATION.......................1101 AQUASCAPE, INC............................ 302 ARCTIC EQUIPMENT MFG CORP.................................................. 642 ARMTEC/BROOKLIN....................1512 ASB GREENWORLD LTD............1317 ASSOCIATION OF ONTARIO ROAD SUPERVISORS................. E29 ATLAS BLOCK CO LIMITED.......... 538 ATLAS POLAR COMPANY LTD......................................................1729 ATLAS ROLLING ENTRY SYSTEMS........................................... F33 AVALANCHE/ LEDEX INDUSTRIES..................... 508 AVK NURSERY HOLDINGS INC............................2101 BAG-O-SAND INC..........................1560 BALSAM PROMOTIONS...................90 BANAS STONES INC...................... 750 BANNERMAN LTD............................ 109

BARKMAN CONCRETE LTD.......1634 BARRACUDA INC...........................1243 BATTLEFIELD EQUIPMENT RENTALS............................................ 766 BEC EQUIPMENT............................. 165 BEST WAY STONE LTD.................. 672 BLUE SKY NURSERY LTD...........1217 BOBCAT COMPANY..........................99 BOSMAN HOME FRONT INC...... 129 BOT AGGREGATES LIMITED...... 436 BOULDERS STONE SUPPLY INC...................................1842 BRADSTONE / STONEROX........1121 BRANDT TRACTOR LTD................. 373 BRAUN NURSERY LTD.................1235 BRITESPAN BUILDING SYSTEMS........................................... 655 BROWN’S CONCRETE PRODUCTS LTD.............................. 364 BUDGET ENVIRONMENTAL DISPOSAL......................................... 155 CALCO SOILS.................................... 342 CAN AM PRECAST PRODUCTS LTD............................1343 CANADA GREEN FARM................. 369 CANADALE NURSERIES LTD....1212 CANADIAN FENCE INDUSTRY ASSOCIATION (CFIA)................... F35 CANADIAN RESTORATIONS GTA INC.............................................. 151 CANADIAN SALT COMPANY LTD (THE)........................................... 171 CANADIAN SCALE COMPANY LIMITED..........................78 CANADIAN SHIELD PAVEMENT PRESERVATION PRODUCTS....................................GI40 CAN-CLEAN PRESSURE WASHERS.............1567 CAST LIGHTING LLC.....................1132 CENTRAL IRRIGATION SUPPLY OF CANADA INC.........1106 CHEROKEE MFG...........................1316 CHRYSLER CANADA INC................39 CJ BLOWERS..................................... 169 CLOTURES DIRECTES INC............. F9 COASTAL SOURCE CANADA...... 512

COMMUNITIES IN BLOOM NATIONAL........................................GI50 COMPASS CREATIVE STUDIO INC..................................... 536 CONCORD ALUMINUM RAILINGS.......................................... F46 CONNECT EQUIPMENT..................... 2 CONNON NURSERIES/ CBV HOLDINGS LTD.................... 560 CONNON NURSERIES/ NVK HOLDINGS INC..................1456 CUB CADET........................................ 628 CURV-RITE INC.................................S16 DA-LEE PROFESSIONAL DUST & ICE MANAGEMENT SOLUTION........................................ 111 DAVEY RESOURCE GROUP.....1468 DAY & CAMPBELL LIMITED........2109 DECK MASTERS OF CANADA.......14 DEER FENCE CANADA INC.......GI87 DEL EQUIPMENT LTD..................... 102 DELAWARE PUMP AND PARTS LTD.............................. 167 DEVTRA INC....................................... 820 DFK EQUIPMENT SALES INC..... 872 DIAMOND PRODUCTS................1516 DIAMOND SYSTEMS INC............1660 DIRECT SOLUTIONS FORMERLY AGRIUM ADVANCE TECHNOLOGIES........................... 533 DIVERSITREE PLANTS INC........1202 DIXIE CHOPPER..................................94 DNM RETAINING WALL SYSTEMS.........................................GI51 DOMAX CONSTRUCTION EQUIPMENT..................................... 247 DRIVE PRODUCTS........................... 744 DRIVETEC...............................................95 DUKE (GC) EQUIPMENT LTD.......................................... 1442,1546 DURACRETE CONCRETE FENCE PRODUCTS INC............................. 564 DUTCHMASTER NURSERIES LTD..........................1566 DYNAMATRIX - DIV OF GAGRO CORPORATION............ 443 DYNASCAPE SOFTWARE...........1218

34 Congress Conference Guide 2013

Exhibitor Listings

As of September 28, 2012

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

EASTERN FARM MACHINERY LTD............................ 382 EASY PRO POND PRODUCTS........................ 141 EASY-FLO...........................................GI47 EBEL QUARRIES INC...................1743 ECHO POWER EQUIPMENT (CANADA)....................................45,708 ECO SOLUTIONS (MILTON) INC.................................GI18 ECO WOOD PRODUCTS LTD..... 543 ELIET USA INC................................... 408 ELOQUIP LTD....................... 1366,1272 ENVIROBOND PRODUCTS CORP................................................1113 ENVIRONMENTAL FACTOR INC / EFI.......................................................GI41 ENVIRONS WHOLESALE NURSERY........................................1528 EQUIPMENT JOURNAL.................. 333 ESTATE ADVANCEMENTS INC.....................................................1256 EVERPLAY INSTALLATION INC.....................................................GI31 EXCEL INDUSTRIES, INC.............. 572 EZ-GRASS, INC...............................1252 FAIRFIELD TREE NURSERIES INC..........................1142 FAIRGREEN SOD FARMS LTD......................................1433 FANSHAWE COLLEGE................. 3,E5 FEDERATED INSURANCE............ F43 FENCAST INDUSTRIES LTD......... F11 FENCE PEOPLE LIMITED (THE).................................. F22 FERRIS INDUSTRIES INC............. 416 FIBRAMULCH........................................16 FIRST CONCRETE LTD................... 468 FORTRESS FENCE PRODUCTS......................................... F2 FOX HOLLOW FARMS..................1324 FREE FOR ALL MARKETING......GI61 FRENSCH (C) LTD..........................1137 FS PARTNERS, A DIV OF GROWMARK, INC.......................1203 FTT.......................................................... 613 G R DISTRIBUTORS INC.............1303

G&L GROUP OF COMPANIES...........................1507 GARDEN MAKING MAGAZINE......................................2108 GARDENLINK INC........................... 466 GENERAL MOTORS OF CANADA.........................................17 GENERAL SEED COMPANY.....1204 GLOBAL ARCH INC......................... 518 GRAVELY, AN ARIENS CO BRAND.............. 172 GREAT NORTH OUTDOOR PRODUCTS.............. 552 GREEN TRACTORS......................... 334 GREENHORIZONS GROUP OF FARMS LTD (THE)..................1260 GRO-BARK (ONTARIO) LTD......... 328 GROWER’S CHOICE...................1226 HANES GEO COMPONENTS..... 860 HARKNESS EQUIPMENT LTD..........................2015 HEALTH CANADA PEST MANAGEMENT REGULATORY AGENCY.............. E27 HILLEN NURSERY INC.................. 264 HILLTOP STONE & SUPPLY........1251 HORST WELDING / AMI ATTACHMENTS......................S12 HORTICULTURAL MARKETING INC.............. 1158,1155 HUNTER INDUSTRIES INC.......... 434 HUSQVARNA CANADA CORPORATE.................................1652 HUTCHESON SAND & MIXES..... 432 HYDRO-RAIN...................................... 243 INDUSTRIAL SAFETY TRAINERS INC................................ 862 INFRASTRUCTURES..........................34 IN-LITE DESIGN CORPORATION............................1524 INNOVATIVE SURFACE SOLUTIONS...................................GI69 IRON EAGLE INDUSTRIES INC............................ F39 ISLINGTON NURSERIES LTD...... 310 ISUZU COMMERCIAL TRUCK CANADA.................................. 1

JB&D COMPANY LTD....................1266 JC BAKKER & SONS LTD.............1542 JC ROCK LTD...................................... 347 JCB INC................................................ 678 JOE JOHNSON EQUIPMENT INC............................ 166 JOHN DEERE LTD................. 728B,728 JRT NURSERIES INC....................1403 KAGE INNOVATION LLC................ 772 KATO’S NURSERY (2007) LTD...1224 KAWARTHA ROCK QUARRY INC..................................1145 KEN BEGG NURSERY SALES INC......................................1135 KESMAC BROUWER TURF EQUIPMENT........................ 561 KIOTI TRACTOR DIV OF DAEDONG USA, INC.......51 KOBES NURSERIES INC............1313 KOPPERT CANADA LTD...............1425 KROWN RUST CONTROL SYSTEMS........................................... 854 KUBOTA CANADA LTD.................... 686 KWIK LOAD PRODUCTS LTD....... 115 L&R SHELTERS INC.......................1230 LAKE COUNTRY GROUP INC...GI77 LANDINI CANADA INC.......................15 LANDSCAPE MANAGEMENT NETWORK......................................1506 LANDSCAPE ONTARIO RESOURCE CENTRE......................41 LANDSOURCE ORGANIX LTD.... 547 LAWN LIFE.........................................1350 LAYFIELD GEOSYNTHETICS & INDUSTRIAL FABRICS LTD..... 609 LIGHTNING EQUIPMENT SALES INC........................................N01 LIMBERLOST STONE INC...........1525 LIMESTONE TRAIL CO INC..........S18 LINNAEA NURSERIES LTD.........1421 LS TRAINING SYSTEM......................72 LVG AUCTIONS...............................1150 MACCAFERRI CANADA LTD......... 415 MADDOCKS ENGINEERING LTD......................................................GI68 MAKITA CANADA INC...................... 565

Congress Conference Guide 2013 35

Exhibitor Listings EXHIBITOR LISTINGS

As Asof ofSeptember September28, ?, 2012

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

MANITOU AMERICAS INC FORMERLY GEHL.............................2A MANKAR ULTRA-LOW VOLUME SPRAYERS..................1624 MAPLE LEAF NURSERIES LTD..........................1732 MAPLE LEAF NURSERY, DIV OF PBN NURSERIES LTD................1335 MAR-CO CLAY PRODUCTS INC............................. 138 MARTEK SUPPLY............................1414 MASONAL STONE INC.................1519 MASSARELLI’S................................1154 MASSEY FERGUSON....................... 2C MASTER HALCO CORP.................... F5 MAYNE INC.......................................1405 MCCLOSKEY INTERNATIONAL...........................1766 MEDALLION FENCE LTD............... F36 MEGADOME / HARNOIS INDUSTRIES.............1130 MILLER COMPOST THE MILLER GROUP.................... 346 MILLGROVE PERENNIALS INC........................1432 MILLROAD MANUFACTURING... 202 MINISTRY OF THE ENVIRONMENT............................... E26 MITSUBISHI FUSO TRUCK OF AMERICA, INC............10 MODERN FENCE TECHNOLOGIES.............................. F7 MORI NURSERIES LTD.................. 428 MS GREGSON; DIV OF RAD TECHNOLOGIES INC......1255 MTI CANADA INC............................1661 MULTI SHELTER SOLUTIONS...................................1420 MUNGER LAWNSCAPE DISTRIBUTION..............................GI45 MUSKOKA ROCK COMPANY LTD................................ 314 NAPOLEON APPLIANCE CORPORATION.............................. 272 NATIONAL BUILDING GROUP............................................1428

NATIONAL CONCRETE ACCESSORIES............................... 568 NATIONWIDE INDUSTRIES............. F4 NEW ENGLAND ARBORS CANADA...........................................1409 NEWROADS NATIONAL LEASING........................30 NEWTONBROOK BLOCK & SUPPLY CO LTD.......................... 446 NIAGARA COLLEGE....................... E16 NISCO NATIONAL LEASING......1337 NLS PRODUCTS..................................31 NORLEANS TECHNOLOGIES INC....................................................... 185 NORTHERN PERFORMANCE..... 649 NORTHLAND QUARRY SUPPLY LTD....................................1325 NURSERY SOD GROWERS ASSOCIATION OF ONTARIO........E2 NUTRITE.............................................2008 OAKS CONCRETE BRAMPTON BRICK LTD............... 318 OMEGA II FENCE SYSTEMS....... F17 ONTARIO PARKS ASSOCIATION...............................GI33 ONTARIO REGIONAL COMMON GROUND ALLIANCE (ORCGA)..........................................1214 ONTARIO SAWDUST SUPPLIES LTD................................. 341 ONTARIO SEED CO LTD..............1134 ONTARIO TIRE STEWARDSHIP.............................GI61 ONTARIO TREE SEED PLANT - MINISTRY OF NATURAL RESOURCES.............. 343 OPERASOFT....................................GI22 ORACLE RMS INSURANCE RISK MANAGEMENT SERVICES........ 113 OREGON DISTRIBUTION LTD......................................................1502 OUTDOOR SUPPLIES AND EQUIPMENT INC...............2004 OUTFRONT PORTABLE SOLUTIONS - A DIV OF ALL COVER PORTABLE SYSTEMS........................................... 528

OXFORD PALLET & RECYCLERS LTD...........................76 PEETERS (JM) NURSERIES LTD..........................1353 PERMACON GROUP...................... 648 PERMALOC CORPORATION....... 669 PES CANADA..................................... 173 PICKSEED CANADA INC.............1520 PINE (C) ASSOCIATES INC........1124 PINENEEDLE FARMS...................1133 PLANT PRODUCTS CO LTD.......1216 PLAYCARE AND DESIGN INC..... 549 PLEASURE-WAY POOLS............... 513 PLS INSOLES INC..........................1408 POWER SOURCE CANADA......1756 PREMIER TECH HOME & GARDEN - IGC..........................GI39 PRESTIGE IRON WORKS...........F26A PRICELESS PRODUCTS LANDSCAPE DEPOT.................... 719 PRIMEMAX ENERGY INC...........GI26 PRO FLEET CARE............................. 822 PRO LANDSCAPE

BY DRAFIX SOFTWARE.............. 417 PRO TECH ENGINEERING INC....................1858 PROFESSIONAL LAWN CARE ASSOCIATION OF ONTARIO........E9 PROLINE EQUIPMENT: DIVISION OF HERITAGE OAK FARM, INC.......................................1429 PRO-POWER CANADA INC......... 478 PUTZER (M) HORNBY NURSERY LTD...............................1424 PYGAR SALES CANADA LTD....... 365 Q & Z NURSERY INC....................1562 QUALITY FERTILIZERS INC.......... 473 QUALITY SEEDS LTD....................1435 QUEST AUTOMOTIVE LEASING SERVICES..................... 228 REGION OF PEEL............................ 474 REIST INDUSTRIES INC................ 372 RELINKS.............................................GI30 RIDGETOWN COLLEGE UNIVERSITY OF GUELPH.................................... E19,E21 RIGBE ROCK 2012......................... 653

36 Congress Conference Guide 2013

EXHIBITOR LISTINGS

As of September 28, 2012

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

EXHIBITOR BOOTH#

RITTENHOUSE SINCE 1914......1533 ROB-ENS EQUIPMENT INC......... 179 ROMA FENCE GROUP OF COMPANIES.....................F26,564 RTF TURF PRODUCERS ASSOCIATION...............................1644 SABLE MARCO INC......................1128 SANTERRA STONECRAFT..........1312 SEAL KING INC...............................1160 SESTER FARMS INC.....................1246 SHERIDAN NURSERIES.............1342 SHIN BIO CANADA INC...............1402 SLOAN’S NURSERY AND CHRISTMAS TREES.........1221 SMALE (WR) CO (1979) LTD........ 128 SMART ABOUT SALT COUNCIL.......................................... E28 SNOW & ICE MANAGEMENT ASSOCIATION INC........................ 541 SOD SOLUTIONS, INC................1642 SOMERVILLE NURSERIES INC..........................1643 SOMERVILLE SEEDLINGS.........1645 SOUTHLAND INSURANCE BROKERS INC..............................1418 SPEARE SEEDS................................ 464 SPECIMEN TREES WHOLESALE NURSERIES LTD..........................2104 SPEELMAN’S GARDEN CENTRE............................................. 569 STAM NURSERIES (2009) INC.1232 STEWART’S EQUIPMENT LTD......... 103,N03,N05 STIHL LIMITED.................................1824 STONE-LINK CORP......................... 608 STONEMEN’S VALLEY INC.........1332 STONESAVER (KORZITE COATINGS)................. 647 STRONGCO EQUIPMENT............ 660 STRONGCO EQUIPMENT - CASE DIVISION............................ 276 SUNNYWEI (STONE) INTERNATIONAL INC..................1242 SURE-LOC ALUMINUM EDGING / WOLVERINE TOOLS...................1333 SYLVITE AGRI-SERVICES LTD..... 266

TALLMAN TRUCK CENTRE LIMITED.............................................. 115 TANDESKI ASSOCIATES INC....1125 TD RETAIL CARD SERVICES....... 514 TECHNISEAL....................................1532 TECHNO METAL POST DISTRIBUTION (ONTARIO) INC....................................................... 242 TECHO-BLOC INC.........................1742 TEREX CONSTRUCTION AMERICAS...........................................12 TERRAFIX GEOSYNTHETICS INC....................................................... 529 THAMES VALLEY BRICK & TILE/ BUILDING PRODUCTS..............1466 THE DECK STORE INC.................. 137 THE METKOR GROUP................... 449 THOMAS EQUIPMENT LTD.......... 810 THRESHOLD INC............................. 864 TILLSON BRANDS INC. (FUTURE ROAD SOLUTIONS)...................... 212 TORO COMPANY (THE)........ 112,116 TORONTO SALT & CHEMICALS LTD..........................1219 TOTAL EQUIPMENT RENTALS..91,93 TRACKEM.............................................GI2 TRACKLESS VEHICLES LTD........ 160 TRADEWINDS INTERNATIONAL SALES CO INC..............................1319 TREE ISLAND INDUSTRIES LTD............................ F18 TRIPLE H CONCRETE PRODUCTS LTD............................1166 TRISTAR POTTERY.........................1352 TRI-VERSA-GLOBAL INC.............1517 TRUCK CRAFT INC.......................... 159 TRYSTAN...............................................S11 TS BENEFIT SOLUTIONS............2011 TUFX-FORT INC................................. 472 TURBO TECHNOLOGIES............. 721 TURF CARE PRODUCTS CANADA............................................. 216 TURF REVOLUTION......................... 618 TYMETAL CORP................................ F16 TYNE MOULDS AND MACHINERY CO LTD..................1151 UNILOCK LTD.............. 411,1404,1356

UNIQUIP CANADA LTD......................27 UPPER CANADA STONE CO LTD.............................1434 URE-TECH SURFACES INC......... 611 UXBRIDGE NURSERIES LTD....1234 VAN NOORT BULB CO LTD.......1131 VANDEN BUSSCHE IRRIGATION............................. 350,351 VANHOF AND BLOKKER LTD....1146 VENTRAC BY VENTURE PRODUCTS INC.......... 2B VERBINNEN’S NURSERY LTD...............................1318 VERMEER CANADA INC................ 442 VOTH SALES & SERVICES INC................................ 884 VRE GREENHOUSE SYSTEMS........................................... 360 WACKER NEUSON LTD....................49 WALLENSTEIN BY: EMB MFG INC................................. 573 WATER ARTS INC...........................1347 WATERLOO BIOFILTER SYSTEMS INC.................................. 452 WEATHER TECH CANADA........ 649A WEBER MT (WEBER MACHINE, INC)............ 107 WHITEOAK FORD LINCOLN SALES LTD.......................... 1112,1105 WILLIAM WALLACE GARDEN FURNITURE INC......... 454 WILLOWBROOK NURSERIES INC............................ 760 WINKELMOLEN NURSERY LTD...............................1306 WOODBRIDGE EQUIPMENT PARTS INC........................................ 447 WRIAN MARKETING INC.............. 553 WRIGHT COMMERCIAL PRODUCTS...................................... 150 WSI - WE SIMPLIFY THE INTERNET................................ 248 XERIPAVE..........................................G177 ZANDER SOD CO LTD.................1334

Congress Conference Guide 2013 37

We Welcome Students!

Instructors from an accredited educational institution – Specialist High Skills Major (S.H.S.M.), post-secondary, apprenticeship and horticulture/ landscape related programs – are invited to register students until December 7, 2012.

Note: Student pricing applies to instructors accompanying a group.

To assess the Registration Package for your students, contact Laura Brinton at laura@landscapeontario.com, 1-800-265.5656 ext. 326 or go to LOcongress.com.

2013 Trade Show Team

Let us help make your Congress experience great. For assistance contact one of our team at 1-800-265-5656 Show Manager: Heather MacRae, ext. 323 or email: heather@landscapeontario.com Customer Care: Linda Nodello, ext. 353 or email: lnodello@landscapeontario.com Conference: Kristen McIntyre, ext. 321 or email: kristen@landscapeontario.com Exhibit Sales: Darryl Bond, ext. 366 or email: dbond@landscapeontario.com Fencecraft Show Manager: Evie Isenberg, 905-832-2922 or email: info@medallionfence.com Support: Shawna Barrett, ext. 302 or email:skbarrett@landscapeontario.com

Show Producers

Landscape Ontario Horticultural Trades Association is one of the most vibrant associations of its kind, comprised of more than 2,000 members, 10 sector groups, and nine local chapters. Its trade mission is to promote the horticulture industry in Ontario, and its public mission is to promote the joys and benefits of green spaces.

The Canadian Fence Industry Association is a non-profit organization representing contractors, retailers, agents, wholesalers, and manufacturers of fence products and services. Members are dedicated to representing high construction standards and level of ethical business behaviour in a competitive market place.

38 Congress Conference Guide 2013

Congress 2013 Show Dates and Hours Tuesday, January 8 Wednesday, January 9 Thursday, January 10

Accommodation

Make direct reservations, by December 12, 2011, with your preferred hotel. To receive the best rates use the appropriate group code. You may cancel your reservation until 6 p.m. on your scheduled arrival day with no penalty. Reservations cancelled after 6 p.m. on the scheduled day of arrival, or no-shows, will be billed one night’s room and tax charges.

9:00 a.m. to 5:00 p.m.

9:00 a.m. to 5:00 p.m.

9:00 a.m. to 4:00 p.m.

LOCATION Toronto Congress Centre 650 Dixon Road, Toronto, Ontario, Canada M9W 1J1

$128 Single or Double Doubletree by Hilton Toronto Airport Reservations: 416-244-1711 655 Dixon Road, Toronto, ON M9W 1J4 Group Code: LOC

$110 Single or Double Crowne Plaza Toronto Airport Reservations: 416-675-1234 33 Carlson Court, Toronto, ON M9W 6H5 Group Code: LEX $123 Deluxe Suite/$141 Executive Deluxe Suite Radisson Suite Hotel – Toronto Airport Reservations: 416-242-7400 640 Dixon Road, Toronto, ON M9W 1J1 Group Code: CONG, for telephone and online reservations.

SAVE TIME AND MONEY EARLY BIRD REGISTRATION IS OPEN UNTIL DECEMBER 7.

Note: Use due diligence if approached by housing bureau organizations. Landscape Ontario is not affiliated with any housing bureaus. The above hotels are the only properties endorsed by Landscape Ontario for your housing requirements during Congress 2013.

Three Ways To Register ONLINE: locongress.com MAIL:

Please mail registration form and cheques payable to Landscape Ontario to: Congress 2013, c/o CONEXSYS, 7050B Bramalea Rd, Unit 34, Mississauga, ON L5S 1S9

FAX:

905-405.9870 or 1-800-628.8838

40years

celebrating

Follow us on Twitter #LOEvents

Your badge will be mailed to you if your registration is received prior to 5 p.m. EST on December 7, 2012. Otherwise, your badge will be available for pickup at the registration desk.

Unlimited opportunities! Register today for seminars at www.locongress.com

Congress Conference Guide 2013 39

Congress Conference 2013

celebrating

40years

An initiative of

7856 Fifth Line South, RR4 Milton, Ont. L9T 2X8 Canada FENCECRAFT

Featuring

Landscape Ontario Horticultural Trades Association