Barbados Port Handbook 2011

1961-2011

Barbados Port Handbook 2011-13

BARBADOS PORT HANDBOOK 2011-13

CONTENTS land&MARINE

inspiring visual communications

land&MARINE This Barbados Port Handbook 2011-13 was published by:

Land & Marine Publications Ltd 1 Kings Court, Newcomen Way Severalls Business Park Colchester CO4 9RA United Kingdom Tel: +44 (0)1206 752902 Fax: +44 (0)1206 842958 E-mail: publishing@landmarine.com Website: www.landmarine.com Printed by Buxton Press Ltd. The opinions expressed in this publication are not necessarily those of the editor nor of any other organisation associated with this publication. No liability can be accepted for any inaccuracies or omissions ISSN 1366-8471 © 2011 Land & Marine Publications Ltd Co-ordination and editing: Barbados Port Inc University Row, St Michael, Barbados, Tel: +246 434 6100 Fax: +246 429 5348 Email: administrator@barbadosport.com

3

Foreword

7

Board of Directors & Management Team

8

Story of our modern-day Port

10

Efficient cargo operations

13

Winning ways of the Bridgetown Port

14

What makes Barbados so special?

16

Bridgetown Port map

18

Cruise terminal makes a great first impression

20

Home port of choice for cruise ships

21

Let’s go shopping in Barbados

23

A strong legal system

24

Smooth and efficient cargo operations

27

Barbadians put education first

29

The real estate market

31

Well connected at the Port

32

Secrets of the underwater world

34

A fascination with flora and fauna

36

Security is high priority for Port

39

A sound financial report

40

Marine department is key to Port efficiency

42

Health, safety and quality – top priority

45

Engineering staff maintain a high standard

47

Expert assistance with customs clearance

50

Beautiful Bridgetown has come full circle

52

Island offers many fascinating attractions

55

Statistics

56

In partnership with business

57

Company profiles

62

Directory

1

FOREWORD

THE PORT OF BRIDGETOWN WELCOMES YOU

B

arbados has the reputation of having one of the most efficient ports in the Caribbean, with successful cargo operations for about 50 years and cruise operations for the past 30 years or so.

As one who has been associated with the Port of Bridgetown for over 40 years, I can attest that the Port has, indeed, reached significant milestones during its 50 years of operations, including: • Major expansion in 1978 to build a container berth, a container park and a bulk handling facility • Creation of Barbados Port Authority in 1979, merging a private company (Port Contractors Ltd) with the Port Department • Major rationalisation in 1992 to streamline labour practices and conditions of employment • Significant dredging in 2001 to enable the Port to handle the largest cruise ships in operation today

3

FOREWORD

• Significant information technology upgrades to computerise cargo tracking • Corporatisation of the Port in 2003 to create Barbados Port Inc. We can see that a deliberate effort has been made to ensure that the Port can adapt to dynamic changes in the maritime industry. This has been fortified by a forward-thinking management group, a healthy relationship with the Barbados Workers’ Union and consistently good leadership at policymaking level in Government.

STRONGER Since taking over as chairman of Barbados Port Inc in 2008, the board of directors and management has redoubled its efforts to foster stronger relationships with the trade logistic community, including the Manufacturers’ Association, the Barbados Chamber of Commerce and the Shipping Association of Barbados.

Reflecting on our operations over the past few years, one can see that the global economic conditions would have had a negative impact on a small economic society like Barbados.

As a consequence, while our cargo numbers, driven predominantly by domestic consumption, have been down, and our cruise operations have also declined modestly, we are determined to use this slow period to review and improve our systems, and to invest in the cruise and cargo infrastructure, in anticipation of growth.

To this end, our strategies for repositioning the Port of Bridgetown will include:

• Introduction of a new Port Information Management System, operational by June 2011, able to integrate with a National Single Window trade logistic system • Review of Port operations in collaboration with the Caribbean Maritime Institute to streamline work systems and practices • Construction of a cruise pier and ancillary facilities, including new homeport facilities, to be completed by 2012/13 • Establishment of equipment upgrade and replacement system, starting by 2013 • Development of a full training programme targeting key operational departments in the Port.

With such multifaceted upgrades, we are confident the Port will be able to provide an effective and efficient service to all our customers, both current and emerging.

We are therefore pleased, on our 50th anniversary, to use this handbook to showcase the broad base of support services available through the Port and its stakeholders, including agents, importers, bankers and other entities in the logistic and supply chain in Barbados.

The Port intends to keep you ahead of the game by staying ahead of our game. We are committed to working with you for the business and social development of Barbados.

David L. Harding Chairman, Barbados Port Inc

5

BARBADOS PORT INC

BOARD OF DIRECTORS & MANAGEMENT TEAM

BOARD OF DIRECTORS MR DAVID HARDING Chairman, Barbados Port Inc c/o Sea Freight Agencies (Barbados) Ltd James Fort Building, Hincks Street, Bridgetown

CAPT GEORGE NELSON FERGUSSON Deputy Chairman, Barbados Port Inc c/o Cruise Management Shallow Draught Facility. Bridgetown

MR EVERTON WALTERS Managing Director & Chief Executive Officer Barbados Port Inc University Row, St Michael

MR KEITH EDMOND WILSON, MVO Director, Barbados Port Inc c/o Rudyville, Maxwell, Christ Church

RICHARD ALLEYNE Manager, Marine Services

Director, Barbados Port Inc Apt 3, Lot 6 Goodland, Christ Church

CARL GONSALVES Assistant Manager, Marine Services

MRS GABRIELLE A. SPRINGER TAYLOR Director, Barbados Port Inc Permanent Secretary, Ministry of International Business and International Transport 1st Floor West Wing, Warrens Office Complex, Warrens, St Michael

EXECUTIVE MANAGEMENT

Director, Barbados Port Inc c/o 48 Sunset Crest, St James

EVERTON WALTERS

Director, Barbados Port Inc 3rd Avenue, Fairways Gardens Rendezvous, Christ Church

MR MICHAEL JOHN WEETCH Director, Barbados Port Inc c/o The Flamboyant, Upton, St Michael

MR NEVILLE S. ROWE

Manager, Human Resources Administration

MR DAVID L. DOUGLAS

DR ROBIN CAMPBELL MAHON

MRS KAREN HENRY

PETER CARRINGTON

ALBERT SOUDATT Accountant, Finance

LLOYD PHILLIPS Finance Officer, Finance

KARL BRANCH Manager, Management Information Systems

MICHELE GRIFFITH Assistant Manager, Management Information Systems

Chief Executive Officer

GREGORY GITTENS KENNETH ATHERLEY Divisional Manager, Corporate Development & Strategy

Manager, Property Management & Maintenance

ANDERSON LEACOCK DAVID JEAN-MARIE

Manager, Engineering

Financial Controller & Corporate Secretary

TEDROY MARSHALL Assistant Manager, Engineering

MANAGEMENT TEAM

GLENN ROACH

Director, Barbados Port Inc Mall International, Haggatt Hall St Michael

IAN STEWART Manager, Terminal Operations

Manager, Quality Assurance

SHELDON LAYNE

MR JONATHAN G. MORGAN

Assistant Manager, Terminal Operations

Assistant Manager, Market Development & Public Relations

Director, Barbados Port Inc c/o Morgan’s Fish House Inc 7 Gibbons Industrial Park, Christ Church

FREIDA NICHOLLS

ANTHONY BENN Manager, Security Services

7

50 YEARS

STORY OF OUR MODERN-DAY PORT

F

ifty years ago, an historic landscape was erased from Barbados, never to be seen again. Pelican Island, located just 600 yards from the mainland, was joined to Barbados (1958-61) by filling in the sea between the two, which added just over 90 acres of land to create the Deep Water Harbour.

Vessels were berthed in Carlisle Bay as muscular men who could have rivalled Hercules pulled massive oars on lighters as they brought the cargo into the various warehouses scattered around the Careenage – S.P. Musson, Robert Thom, Plantations Ltd, Da Costa’s and others.

CHARACTERS

8

pelican perched atop a one-ton boulder just inside the main entrance of the Port, Pelican Island is commemorated as the first historical site cruise passengers will see when they visit Barbados.

DEEP WATER HARBOUR On 6 May 1961 the Deep Water Harbour was opened and over 300 workers were transferred from the Careenage to Barbados Port Contractors (Barbados) Ltd, a mainly privately owned company with a 25 per cent government share.

The company was responsible for handling cargo, while the Government Port Department operated the marine services. Before that, the Careenage was the only port of entry for Barbados and almost all cargo was discharged or loaded there.

The cargo in those days was handled by physical means and there were quite a few characters around the waterfront who worked at the various warehouses, men such as Stumps, Dempsey, Paper Bags and many others who have long passed, but left their legacy behind.

Cargo at that time was in bulk and palletised form and for the first time we saw mechanical cargo-handling equipment such as fork-lift trucks. As time went by and the 1970s approached, cargo began to take another form, containerisation.

Today, there are no more lighters, no more muscular men pulling oars – that era is gone forever. Marked by a lone carved

In 1979 the government bought over the shares of Port Contractors (Barbados) Ltd at about $44 per share and

a statutory body, the Barbados Port Authority (BPA), was formed.

During the 1970s the Port was expanded and an administration building was constructed. That expansion was completed in 1978. This change meant that cargo handling and marine services were combined under the BPA. As containerisation grew, the Port had to acquire the technology to improve its cargo-handling efficiency. A gantry crane was installed and heavy duty fork-lift trucks, side loaders and straddle carriers were introduced. This was now transforming the Port from a labour-intensive to a capital-intensive operation.

The cruise pier project will also include the construction of dedicated homeport facilities to meet the demands of this emerging market for Barbados.

Currently, about 17 vessels do a full or partial turnround of passengers at Barbados. The country welcomes this business given the economic benefits associated with the provision of local transport, provision and services to support homeporting.

The cruise pier project will reposition Barbados as clearly the leading cruise destination in the southern Caribbean. It will provide a catalyst for expanding the benefits of cruise tourism to Barbados.

In 1992 a rationalisation programme was carried out.

Today, Barbados Port Inc employs over 600 people and is credited with being one of the safest ports in the world. It has won various awards including Best Port and Best Turn Around Time.

It is fully computerised, which helps all-round efficiency including container management, tracking vessels at sea, tracking personal effects, tracking manifest information and delivery of goods.

NEW PLANS To complement the work in the cruise sector, the Port will also be looking to create additional facilities and services in the cargo sector. These will include:

In 2006 Berth 5 was added and ships up to 965 ft in length can now be accommodated, compared with a maximum of 800 ft in the past.

• The completion of Berth 5 by extending the cargo berth a further 75 to 100 metres to the north • The installation of a panamax size gantry crane • Replacement of the equipment fleet • Construction of a central container examination facility for Customs.

• Paving of an additional five acres for the container park.

Now, the Port is about to get even better. In 2011 it will be fully automated with the introduction of a world-class computerised system, the KleinPort CS, a comprehensive port management system that will help improve overall operations and customer service.

New investments in the Port over the next five years will be significant. This will allow the Bridgetown Port to fulfil its role in the Medium Term Development Plan for Barbados, thus playing a vital part in the economic and social development of the country.

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'BEST IN CLASS'

EFFICIENT CARGO OPERATIONS

T

he history of Barbados is unique, because it is the only Caribbean island that has been solely in British hands.

Barbados is a fortunate nation with an extraordinarily high standard of living and an enviable quality of life, with warm seas, cooling Atlantic breezes and year-round sunshine.

As an island with few natural resources, it has developed through the ingenuity and hard work of its people and has become, in many ways, a model for developing countries.

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Over the years, tourism has replaced sugar as the economy’s most potent sector. Banking and finance also make important contributions. Taken together, Barbados has built a successful island economy.

Like Barbados itself, the Barbados Port Inc (BPI) wins admiring glances from its neighbours in the Caribbean. It is not only well equipped, but efficiently run.

The BPI fulfils a number of key roles, ensuring that Barbados maintains its position as the Caribbean's premier port.

Imports and exports are handled efficiently and cost-effectively and facilities in Bridgetown have been maximised to the benefit of the entire island.

The BPI makes a significant contribution to the nation's gross domestic product.

With more than three quarters of a million cruise passengers arriving each year, Barbados continues to do well from its seaborne tourists, although neighbouring islands also compete for this business.

Rather than rest on its laurels in the cruise sector, however, the ever-resourceful BPI is busy planning for the future.

Centrepiece of its plans is the creation of a new dedicated cruise pier outside Bridgetown’s existing main Port. When complete, the terminal and associated projects will ensure that Bridgetown maintains its position as the Eastern Caribbean’s pre-eminent cruise destination.

CARGO OPERATIONS READY FOR CHALLENGES The Port’s container terminal, currently handling over 80,000 teu per year, has been extended and new equipment procured as the BPI continues to redouble its efforts to promote Barbados as a logical transhipment hub for the Eastern Caribbean and northern South America. The Port already has a hard-won reputation in the region for efficiency

and sound working practices and thus, over the years, has increased its transhipment business.

Aside from the physical development of the Port’s hardware, the BPI has placed a lot of emphasis on getting its software just right and has attached particular importance to human resource development, training, safety and security. Rightly, it recognised that, if it is to improve, grow and continue to invest, then it must have properly trained personnel to operate new equipment and manage the improved facilities.

So, with vastly upgraded facilities and an ongoing commitment to training, the BPI continues to position itself to deal with growing competition from rival destinations and terminals in the Caribbean.

CONTAINER TERMINAL IS A VITAL ASSET FOR THE PORT The successful Barbadian economy is heavily dependent on imported consumer and perishable goods in order to maintain the high standard of living enjoyed locally.

The BPI has a responsibility to ensure that these inbound containers are handled speedily and with clockwork-like efficiency.

There is also a selection of containerised exports such as rum, palletised sugar, some locally manufactured goods and waste or recycled products.

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'BEST IN CLASS'

In 2000 the Port handled 67,128 teu. In 2010 it handled over 80,000 teu and more than 900 cargo ship calls.

IMPROVEMENTS Over the past five years the Port’s expansion programme has included major improvements to container handling facilities and it has since intensified its efforts to market the terminal.

Thanks to its excellent geographical position as the most easterly island in the Caribbean, Barbados is usually the first port of call in the region for westbound carriers. This fact alone has allowed the Port to enhance its transhipment potential. But the BPI is always keen to emphasise the Port’s high productivity, its cordial relations with the union, its close relationship with port users and the fruits of a long-running investment programme that has seen Bridgetown become one of the best equipped container gateways in the Caribbean.

LOOKING TO THE FUTURE In his recent budgetary and financial proposals, the Minister of Finance, Christopher Sinckler, spoke of recommendations arising from a study on Strengthening Trade Logistics and Trade Facilitation carried out in February 2009. That study indicated the need for reducing the time taken in Barbados for trade processes and suggested this could be achieved by implementing an Electronic Single Window.

This affects the Port because trade in Barbados is primarily in the form of seaborne cargo. This electronic integration system will speed the processing of documents and will allow customers to track their cargo on their home computers.

The Port is now looking to reduce the dwell time for cargo – currently nine days – and to adopt the Single Electronic Window system, which allows previously paper-based document transactions to be performed on-line, along with Customs declaration forms.

There are plans for a Centralised Customs Examination Facility in order to speed Customs processing and simplify procedures at the seaport and the airport. From nine days, the time could be reduced to as little as three.

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To facilitate some of this, a central container examination facility will be set up at the Port. Customs will no longer have to go to the premises of businesses to examine containers. A number of bays will be created and Customs officers will go to this central facility and examine the containers there.

The idea is that the Port will run this facility. It will be run as a public/private entity.

The Port is also looking to strengthen its relationship with the community and the Chamber of Commerce. The Chamber, for example, would like to see extended opening hours for cargo clearance. In an effort to satisfy the Chamber and other customers, Port managers will hold talks and seek agreement with Customs and the union. If there is agreement, the Port gates will be open until 19.00 rather than 16.00 hours.

GOOD RELATIONS Over the years, the Port management has had good relations with the union and is already in talks to solve any inefficiency problems. The main focus of the management in the coming year will be the question of understanding the needs of customers and building on those needs.

The introduction of the KleinPort computer system, which will provide the Port with the mechanism to be fully automated, is one step in that direction. This world-class integrated computer system will give the Port a competitive advantage, especially in delivering positive customer service.

HEADER AWARDS

WINNING TITLE TITLEWAYS TITLE OFTITLE THE TITLE TITLE TITLE TITLE BRIDGETOWN PORT TITLE TITLE

T

he high quality of facilities and services provided by the Barbados Port Inc (BPI) and its vision of the future has been officially recognised many times by the maritime industry.

These awards are clearly the result of BPI’s continuing efforts to meet its objective of being ‘best in class. And this objective is being met daily as the list of awards and commendations continues to grow.

Over the past 15 years, the Caribbean Shipping Association (CSA) has hailed the achievements of the Bridgetown Port by conferring on Barbados its Port of the Year award five times and Best Multipurpose Port awards in 2004 and 2005.

AWARDS WON BY THE BPI:

As a multipurpose port, Barbados was once challenged by berthing conflicts between its cruise and cargo vessel arrivals.

But, with Phase 1 of its expansion project now completed, those berthing difficulties have been resolved.

The addition of Berth 5, together with increased container space, has improved capacity at the quay.

REPUTATION The Port’s reputation as a multipurpose facility is also underlined by its considerate treatment of workers, its commitment to youth programmes and other community initiatives, and its concern for environmental matters.

The BPI has also received awards from Dream World Cruise Destinations and Seatrade in the categories of Most Improved Port Facilities and Most Receptive Destination and was runner-up in the fields of World Best Destination and Best Destination.

• 1992 Caribbean Shipping Association ‘Port of the Year’ • 1994 Caribbean Shipping Association ‘Port of the Year’ • 1995 Caribbean Shipping Association ‘Most Dependable Port’ • 1995 Seatrade Award ‘Countering Marine Pollution’ runner-up • 1996 Dream World Cruise Destinations – Caribbean ‘Most Improved Port Facilities’ • 1996 Dream World Cruise Destinations – Caribbean ‘Most Receptive Destination’ • 1996 Dream World Cruise Destinations – Caribbean ‘Best Destination’ (runner-up) • 1996 World Cruise Destinations – Caribbean ‘Most Efficient Port Services’ (runner-up) • 1996 Dream World Cruise Destinations ‘World Best Destination’ (runner-up) • 1996 Caribbean Shipping Association ‘Port of the Year’ • 1997 Caribbean Shipping Association ‘Port of the Year’ • 1998 Caribbean Shipping Association ‘Port of the Year’ • 1999 Caribbean Shipping Association ‘Improved Efficiency Award’ • 2003 Caribbean Shipping Association ‘Port of the Year’ • 2004 Caribbean Shipping Association ‘Best Multipurpose Port’ • 2005 Caribbean Shipping Association ‘Best Multipurpose Port’ • 2010 Port Management Association of the Caribbean (PMAC) Novaport Cup for ‘Most Improved Port Performance’.

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HEADER LOCATION

WHAT TITLE TITLE MAKESTITLE BARBADOS TITLE TITLE TITLE SO SPECIAL? TITLE TITLE TITLE TITLE

T

he unique location of Barbados has proved a key factor in its economic success, helping to make the island a preferred tourist destination – one which attracts several hundred cruise ship calls each year.

Barbados is little more than a dot on the world map, yet the strength of its economy and its impact on international tourism are impressive. Barbados is also an important air hub for the immediate region, with more direct flights to Europe and North America than its closest neighbours.

In Barbados, business and pleasure mix easily most of the time, with positive results.

For 50 years, the Port of Bridgetown has been handling cruise ships as well as the cargo vessels that serve the island’s domestic market. About 2,000 vessels call at Bridgetown each year including some 500 cruise ships and 1,000 deepsea cargo vessels. In 2010 the Port welcomed 745,175 passengers and has become a second home for many vessels cruising the Caribbean.

With its special location, touching the Atlantic and relatively removed from the other Caribbean islands, the island has the advantage of being a natural gateway to the West Indies. A number of ships make Bridgetown their first port of call on westbound voyages.

About 100 cargo vessels of all types visit the Port each month. Many well known shipping lines call at Barbados including Bernuth, Cagema, CMA-CGM, Geest, Maersk and Tropical. These lines provide direct links with Europe, North and South America, Africa and the Far East.

Over the past 10 years, the Barbados Port Inc has seen a rise in transhipment business. The Port has expanded its container storage area to serve this growing traffic and applies the same high quality of service to the transhipment sector as it already offers to the cruise business.

The Port may be considered small by international standards, but it can accommodate up to six cruise ships at a time,

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depending on size. Following a major dredging programme in 2002, the Port has sufficient depth to accommodate the new mega cruise ships, and up to five of these vessels can be handled simultaneously.

The BPI has won many awards from the international business community, leading to a reputation as ‘best in class’ – a reputation that the management strives each day to maintain.

Cruise ships which have visited the Port include the ‘Adventure of the Seas’, ‘Explorer of the Seas’, ‘Queen Mary 2’ and ‘Ventura’.

As one of the most highly developed and hospitable islands in the Caribbean, and with its long history as a British colony, Barbados has strong links with both North American and European business cultures. With its strong emphasis on business tourism and sport tourism, the island attracts major conferences and sporting events.

The highly developed infrastructure of the island, together with a reputation for diligence, good governance and low crime, have given business people the confidence to put Barbados high on the list of preferred locations.

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MAP

BRIDGETOWN PORT

SUGAR STORAGE AND HANDLING FACILITIES

CONTAINER TRAILER PARK

PORT RELATED ACTIVITIES

Shallow

North Basin

rf

arbour t Wha raugh D w Shallo

tH Draugh

UCL CON AREA FLOUR MILL

CONTAINER PARK

5m 5m

Berth 5

Berth 4

m

10

15

m

15

m

5m

m

16

15

Entrance Channel Dredged to -13.7m

m

10

ST. PETER ST. ANDREW

0

2 miles

1

ST. JAMES ST. JOSEPH ST. THOMAS

ST. JOHN

ST. GEORGE

ST. PHILIP

ST. MICHAEL

CHRISTCHURCH

Bridgetown

Grantley Adams International Airport

Container Shed

REEFER PARK

BIDC HEADQUARTERS 5m

INFORMATION SERVICES

CONTAINER TRUCK HOLDING AREA

Sugar Terminal Bulk Storage

L NTAINER A

ST. LUCY

Main Port Entrance Shed No. 2 Berth 2

m

10

Cross Berth

m

10

PASSENGER TERMINAL

10m

Esso Oil Jetty

20m

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CRUISE TERMINAL

CRUISE TERMINAL MAKES A GREAT FIRST IMPRESSION

T

he dedicated cruise terminal at the Bridgetown Port, with its own duty-free shopping mall, has proved a major success.

The cruise terminal was converted in 1985 from an underused cargo transit shed into a passenger terminal. In 1994 the building was upgraded by Bridgetown Cruise Terminal Inc (BCTI) into a modern air conditioned shoppers’ paradise.

BCTI is a privately operated company with some 30 per cent of shares being held indirectly by the Government through its ownership of the Port. There are two other main shareholders, Goddards (20 per cent) and Cave Shepherd (20 per cent), with the balance owned by private individuals.

Recognised as one of Barbados’ most successful joint ventures, the terminal contains 58 shops – over half of them duty-free – selling all kinds of items including china, crystal, leather goods and a wide range of clothing as well as jewellery, liquor and perfumes. Complementing the shops is a fleet

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of quaint wooden push carts, located in the middle of each walkway, selling local produce, crafts, souvenirs and T-shirts.

The newly installed rum-sampling kiosk is popular with tourists.

The terminal also contains offices for Customs and Immigration, plant and animal quarantine services and port health as well as a post office, a bank and a branch of the Barbados Tourism Authority (BTA).

WARM WELCOME From the moment they arrive, cruise passengers can expect a warm welcome from the people of Barbados.

The cheerful ambience is complemented by musical performers, organised by the BTA, who entertain arriving passengers from the quayside. They include a steel band, dancers, singers and other entertainers.

The BTA supports the terminal and works to provide not only the entertainment on ship days but also general information for visitors about the island and the various tours available.

Transfers in both directions between the Bridgetown Port and Grantley Adams International Airport are smooth and efficient with a minimum of red tape.

Passengers going ashore can choose from a wide array of tours and excursions. Several tour organisers have their own stalls at the terminal. Visitors will also find a taxi rank and a coach area for itineraries organised through the cruise operator.

There are plans to build a permanent homeport terminal at Bridgetown.

DISTINCTIVE On the outskirts of the terminal are a number of replica chattel houses, built to resemble the historical workers’ houses that are a distinctive part of the Barbadian scene.

These sell primarily handmade garments and T-shirts.

At busy times, the terminal receives up to 75 ships a month.

In 2009 almost 500 cruise vessels visited the Port. During the winter season, on any one day, there could be as many as 3,000 to 4,000 visitors passing through the terminal, and it has hosted as many as 10,000.

Large numbers of visitors are not a problem, however, since the terminal crew is always fully prepared. This includes the taxi dispatch, which over the years has been controlled and organised, so that taxis are assigned to tourists appropriately.

The BCTI is always striving to keep the terminal well maintained and to maintain its status at the forefront of developments in all areas, especially duty-free retailing.

FLY/CRUISE Barbados is an ideal port for fly/cruise operations, enabling fly/ cruise charters to operate with no inconvenience to passengers.

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HOMEPORTING

HOME PORT OF CHOICE FOR CRUISE SHIPS

S

tay and sail or sail and stay – that is what Barbados wants its homeporting passengers to do.

Over the past 10 years Barbados has become a more and more popular venue for homeporting of cruise ships. Thanks to its extensive range of facilities and support services, it has become a homeporting destination of choice.

TERMINAL During the 2003-2004 winter season, no fewer than eight cruise ships used Barbados as their home port, accounting for some 126,000 passengers. In subsequent years, the figures have continued to climb steadily, so that now there are plans to build a permanent homeporting terminal.

Before qualifying for homeporting status, Barbados had to prove to cruise operators that it had first-rate port facilities and services and an efficient transport link for embarking and disembarking passengers – a role amply fulfilled by Grantley Adams International Airport, about 25 minutes by bus from the seaport.

In order to cope with the increase in passenger traffic generated by homeporting, the BPI installed a fast check-in centre for hassle-free processing of passengers prior to boarding.

With berthing for up to six large cruise ships at a time, Barbados is an ideal home port for cruising the Eastern Caribbean.

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Furthermore, Barbados is well equipped to handle the large quantities of spare parts and supplies required by homeporting vessels each week.

Thanks to the efficiency of airport and seaport staff and cruise agents, charter flight passengers can expect to be boarding their ship within 40 minutes of touching down.

Special arrangements allow baggage to be transferred by container and truck with speedy Customs and Immigration checks.

Another feature that has become popular with visitors starting and finishing their cruises in Barbados is the ‘sail and stay, stay and sail’ programme, which encourages passengers to extend their vacation by staying on the island, or flying in early and spending a few days ashore before sailing.

HOTEL CAPACITY Barbados has an impressive range of hotels, from five-star properties to small guesthouses, and these provide the perfect start or finish to a cruise, whether for a week or just a few days.

As one of the Caribbean’s top destinations, Barbados is famous for its hospitality, its beautiful beaches and its many tourist attractions. The cruise conversion programme seeks to entice and encourage cruise passengers to return to Barbados as long-stay visitors at some point.

SHOPPING

LET’S GO SHOPPING IN BARBADOS

S

hopping in Barbados is exciting, fun and – best of all – a money-saving experience.

Thanks to the duty-free shops, found in the cruise terminal as soon as you step off the cruise ship, and the ones scattered around Barbados, visitors to the island are spoilt for choice when it comes to heavily discounted duty-free prices.

But that’s not all there is to shopping in Barbados. There are shopping malls, craft centres, jewellery stores and special brand-name stores on the South and West coasts.

MANY OPTIONS Barbados is renowned for its duty-free shopping, especially for designer goods. When purchasing duty-free goods in Barbados, however, you must present your passport and details of your local address to qualify for the duty-free price.

Also, be aware that all alcohol and tobacco purchases made outside the Port will not be handed over the counter but will be delivered directly to the ship for collection when a visitor leaves the island.

Broad Street in Bridgetown, the capital, is lined with a variety of shops. But before one reaches Broad Street there is the Pelican Craft Centre, just a short distance from Bridgetown Port. Here, one can find many shops selling unique handmade goods and visitors can watch artisans in their studios creating goods from leather, clay and glass.

The Pelican Craft centre is known for its unique pieces.

Ornaments, crystal, fine figurines and other items can be purchased at The Royal Shop, Cave Shepherd and Little Switzerland, all located on Broad Street, with branches at the cruise terminal and in other parts of the island.

In Barbados one can also find branches of Diamonds International and Colombian Emeralds, where an array of rings, bracelets, earrings, necklaces, watches and pens can be purchased at duty-free prices.

DESIGNER BRANDS On the West coast there is the Sunset Crest mall and the new exquisite Limegrove Lifestyle Centre, featuring top designer signature stores like Louis Vuitton and Ralph Lauren.

Earthworks, located in the parish of St Thomas, displays pottery in unusual designs. Visitors to Earthworks can witness the potter at his wheel making the beautiful signature pieces, perfect for souvenirs.

Visitors can also find shopping centres on the South coast. In addition to the Sheraton, which is the largest, they include Lanterns, Quayside Centre and the Gap, where one can find the Chattel House Village. All these centres contain a variety of stores and an array of goods.

Whatever your shopping requirements in Barbados, you can be sure there is a store that can meet all your needs.

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LEGAL SYSTEM

A STRONG LEGAL SYSTEM

I

t is no accident that Barbados’ legal system bears a striking resemblance to the practices and principles of the courts in at least 50 nations around the world.

After all, they are the fruits of the same tree: English common law. So anyone from big cities would not be caught off-guard by the legal concepts found in Barbados.

The conceptual legal foundations are similar. But that’s not all.

As a constitutional democracy with a firm commitment to the rule of law, the fundamental rights and freedoms, especially procedural rights – arrests, court appearances and fairness – are enshrined in a written constitution.

The court is fiercely independent and transparent as it interprets the laws and safeguards people’s rights.

Bills do not become laws until they are assented to by the Governor-General as the representative of the Queen in London. All laws must pass constitutional muster as the constitution sits at the apex of the system.

The next cog in the wheel is the court system, which comprises the courts of first instance, the Magistrates’ Courts; and the Supreme Court of Barbados, which is subdivided into three: the High Court, the Court of Appeal and finally the Caribbean Court of Justice established in 2005.

ATTORNEYS An essential arm of the legal system is the Bar, the attorneys who practise before the courts and otherwise represent clients.

The traditional mantra is that, while parliamentarians elected by the populace make the laws, the courts interpret them without any interference from law-makers in the House of Assembly or the Senate.

Formerly trained in England, attorneys are almost entirely trained at the University of the West Indies in Barbados, Jamaica or Trinidad and Tobago.

The main elements of the legal system begin with the bicameral parliament – the elected House of Assembly and the appointed Senate – the law-making bodies.

That makes the legal system largely indigenous, enabling it to respond with alacrity and understanding to various challenges which present themselves.

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OPERATIONS

SMOOTH AND EFFICIENT CARGO OPERATIONS

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he Barbados Port Inc is much admired by its neighbours in the Caribbean. The Port is well equipped and efficiently run and has received many awards including, more than once, Port of the Year.

The Port fulfils a number of key roles, ensuring that Barbados maintains its position as the Caribbean’s premier port.

Imports and exports are handled efficiently and cost-effectively and facilities in Bridgetown have been maximised to the benefit of the whole island.

The Port makes a significant contribution to gross domestic product of $3.68 billion and this figure is far beyond that normally associated with a harbour area on a comparatively small island.

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The Port’s container terminal handles over 80,000 teu each year.

The Operations Department employs about 200 people including operators, clerks, dockers and shed managers. They are responsible for receiving the containers; storing them; and delivering them to the consignee after the paperwork has been dealt with.

CONTAINERISED Eighty-five per cent of the cargo received is containerised and stored in one of three sheds or in the container park.

Thanks to its expanded cargo handling facilities, the Port is able to provide quicker and more efficient movement of cargo together with improved support services.

Barbadians depend on the Bridgetown Port for imports of consumer goods and perishables. The Port places great emphasis on fast and efficient cargo handling.

In 2010, the Port handled 1,100,000 tonnes, including 757,000 tonnes of containerised cargo, 95,000 tonnes of breakbulk and over 50,000 packages of personal effects. Some 80,000 teu were handled, but the port is equipped to handle over 100,000 container movements annually.

EQUIPPED Bridgetown has one of the best equipped cargo terminals in the region, with 50 fork-lift trucks ranging in capacity from 3,000 to 20,000 kg; nine straddle carriers of up to 50 tonnes capacity; and two reach stackers. Many of the fork-lift trucks have a triple stage mast for stuffing and unstuffing of containers and working in confined areas on board ships.

The cargo berths are equipped with a 40 tonne capacity Liebherr gantry crane and a 104 tonne capacity Lecher mobile crane, together with a range of other equipment.

Since the harbour was dredged in 2002, the cargo handling area has been expanded by 36,423 square metres. There

is a new quay at Berth 5 and a larger area for container handling and storage.

The Port now has more scope to handle both cruise ships and cargo vessels. Formerly, cruise ships were given priority when berthing, while cargo vessels had to wait outside the harbour until a berth became available. Now, with its additional berthing capacity, the Port can handle both cruise ships and cargo vessels at the same time.

Until recently, inter-island vessels berthed at the shallow draught facility. Today, there are fewer of these vessels, which are accommodated at the main Port quays.

NEW CENTRE A new container examination centre will be established soon at the shallow draught facility.

The bulk unloading facility of Barbados Mills, which entered service in April 1979, is used primarily for wheat, corn and soya bean meal. It consists of a six-storey warehouse, 14 Lippe-type metal silos, each with a capacity of 1,000 tonnes, and a 669 square metre flat storage warehouse of reinforced concrete with a capacity of 2,400 tonnes.

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OPERATIONS

The dock consists of a 557 square metre apron on steel piling with four breasting dolphins of similar construction in line with the end of the dock and parallel to the shoreline. There is a lightweight steel catwalk between the dolphins and the dock apron.

Grains enter the terminal by means of a 762 mm wide covered conveyor belt running 68.5 metres to the warehouse, where it is cleaned of tramp metal, sticks, dust, etc and weighed before being directed to one of the silos or to flat storage.

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NUMBER OF VESSEL CALLS • Annual average of 1,556 vessel calls to the Bridgetown Port in past five years (including Cement Plant and all anchorages) CARGO SHIPS

The conveyor belt has a capacity of 200 tonnes per hour. There is a 1 tonne hopper on the dockside over the belt to accommodate self-discharging vessels and a portable suction system which can be used separately or in conjunction with the drag system.

• Annual average of 1,114 cargo ship calls in the past five years

Diesel powered skid steer tractors with buckets are used for clean-up of loads.

• 900 cargo ship calls in 2010

• 963 cargo ship calls in 2009

HEADER EDUCATION

BARBADIANS TITLE TITLE PUT TITLE EDUCATION TITLE TITLE FIRST TITLE TITLE TITLE TITLE TITLE

B

arbados graduates 98 per cent of its high school students and 53 per cent go on to college. The population is 90 per cent black and has the secondhighest literacy rate in the world.

All these factors help place Barbados first among developing nations on the UN Human Development Index, an indicator not just of a nation’s wealth, but also of its quality of life. It ranks 39th for per-capita GDP, but 31st among for quality of life.

With 99.7 per cent of its population literate, it falls one-tenth of a point behind the three nations tied for first in the world: Cuba, Estonia and Poland.

EDUCATIONAL OUTREACH PROGRAMME

WORLD-RENOWNED Barbados has managed to create a world-renowned educational system, envied by other countries, including the United States.

The key to Barbados’ success is fourfold: • High expectations for all students • Strict discipline • Substantial education spending • A culture that embraces education as a form of nationalism.

According to the CIA World Factbook, the island funnels nearly a fifth of its national budget into education and spends 6.9 per cent of its gross national product on education, making it 24th in the world.

Barbadian students attend school free from pre-kindergarten to university. The government also provides free breakfast and lunch to all students, but Barbados goes further in another key area: Barbadians of all ages have universal free access to health care.

Since 1996, the BPI has embarked on an Educational Outreach Programme which seeks to provide school children across Barbados with the opportunity to tour the Bridgetown Port, where they are able to observe firsthand the activities of cruise tourism and cargo operations. To date over 26,000 students have benefited from this initiative.

The objective of the programme is to enhance the educational experience for students, and communicate the important contribution the Port has made since 1961 to the social and economic development of Barbados.

The programme also includes presentations at schools on topics ranging from the conventional subjects of the cruise industry, cruise marketing, Port developments and the cargo operations to demand topics such as preparation for the world of work, transferring leadership skills to the marketplace, studying for examinations, and motivation for excellence.

BPI also lends support to career showcases, where students can interact with Port personnel who promote the opportunities for young people to consider pursuing careers in the maritime industry.

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HEADER REAL ESTATE

THE REAL TITLE TITLE ESTATE TITLE MARKET TITLE TITLE TITLE TITLE TITLE TITLE TITLE

B

arbados has long been considered a leader in the Caribbean both for the tourism market and as a preferred destination for international businesses.

Barbados has a warm climate, tropical greenery, stunning beaches, crystal-clear sea and warm-friendly people.

The tradition of social and political stability, as well as the excellent infrastructure, have influenced purchasers to see the island as a good investment.

Local real estate experts say that, in the past, Barbados has always performed well while international markets declined.

As these international markets bounce back, Barbados again benefits, they point out.

Beachfront properties attract higher prices than island units.

Beachfront units on the West Coast are generally more expensive than beachfront development on the South and South-East coasts.

BUOYANT Historically, Barbados’ real estate market has remained steady, despite what other markets were experiencing. Recently, however, as a result of the global economic decline, real estate prices have fallen by as much as 25 per cent in some cases.

Some say the real estate market in Barbados is still expensive; but that is quickly countered by those who say: “But it’s worth it!” Whatever the season, the market remains buoyant.

Picture compliments of West Coast Villas Sotheby's International Realty ®

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HEADER TECHNOLOGY

WELL CONNECTED TITLE TITLE TITLE TITLE TITLE TITLE AT THETITLE PORTTITLE TITLE TITLE

W

hen it comes to state-of-the-art technology, Barbados Port Inc is keeping abreast of its international counterparts.

Already, throughout the Port, every department has access to computerised applications. But in order to increase the level of integration and truly leverage the information, the management is going even further by introducing a more comprehensive port information management system called Kleinport CS. When fully installed, this system will allow the BPI to move forward towards becoming a fully automated, world-class port.

BPI is proud of leading the way in its use of modern information technology. Its integrated computer system, for example, gives the Port a competitive advantage, especially in the delivery of positive customer service.

AIS In relation to vessels, the Automated Identification System (AIS), introduced in 2006, allows the Port to monitor every ship bound for Barbados.

For every vessel that is registered, authorised Port staff use the AIS to ascertain the ship’s position, length, tonnage, the type of cargo or number of passengers it can carry, well in advance of arrival.

All the relevant information is available quickly and easily through the AIS’s web portal.

A technological milestone was reached when the Port and Customs collaborated and developed an integrated system for submitting manifest. Prior to this agents doing business with the Port had to submit the same information manually to different departments including Customs.

Now, that shared information is submitted electronically and made available to all the requisite areas, including Customs.

The entire process is more integrated and each area has access to the information that it requires.

The new Kleinport management system will enable greater integration of the billing and invoicing of the cargo and marine operations, making it faster and more efficient when completed. It will also allow for the automatic processing of manifest, and greater integration with Customs and also with the AIS. In addition, the new system implements the use of handheld technology, allowing for the use of barcoding in the cargo operations and providing real-time cargo tallying, movement and the processing of cargo release information, from anywhere within the Port environs.

The Port is proud of the many technological strides it has made since the establishment of its Information Technology department in 1988. The Port is the major point of entry for approximately 90 per cent of the goods used in the manufacturing and retail sectors of Barbados.

All cruise vessels berth at the Bridgetown Port, which is now the homeporting hub for 17 vessels.

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UNDERWATER WORLD

SECRETS OF THE UNDERWATER WORLD

T

o millions of people all over the world, there is nothing like the prospect of putting on diving gear and exploring the undersea world of wrecks, reefs, seahorses, turtles, and other sights to behold.

So it is with Barbados, a thriving destination that attracts thousands of visitors who exult in the pleasures of breathing underwater, fish feeding or wearing snorkels or dive skins.

Considered the turtle capital of the Eastern Caribbean, specifically, the hawksbill turtle, Barbados has the longest continuous coral reef monitoring programme in the region. This was begun many years ago by the island’s Bellairs Research Institute. It even predates much of the scientific work being done in Florida.

REEF DIVERSITY As a result, Barbados has seen an increase in coral reef diversity in recent years, in contrast to other regions. This initiative has enabled the island to identify threats and take corrective action.

Little wonder, then, that coral abundance has risen sharply in recent years, boosting the reef diversity, in sharp contrast to many other sites in and out of the Caribbean region.

Because of the scientific information gathered over the years, the political will of successive governments and a recognition

that the underwater world must be protected, diving is now one of the fastest growing sports in Barbados.

That mix of interests places the country ahead of the game in the protection of reefs and in the highly competitive diving commercial environment.

What also separates Barbados from many of its neighbours is its appeal to beginners. In Carlisle Bay, just across the water from government headquarters, where the Prime Minister has his office, there are five shipwrecks, including the ‘Bajan Queen’, ‘Cornwallis’, ‘Sea Trek’ and ‘Berwyn’, all of which can be experienced in a single dive in about 50 ft of water.

The ‘Cornwallis’ is particularly attractive to divers from abroad for family and nostalgic reasons. The ship was torpedoed by a German submarine during the Second World War, an attack which brought the fighting right into Barbadian waters. Although the vessel did not actually go down in Barbados and was able to make more sea voyages before it was hit again and sunk later during the war, it has an emotional attraction for tourists whose grandfathers and even great-grandfathers served in this ship. They grew up hearing tales about what happened and now want to visit the memorial to those who died, were injured or even survived the dramatic experience.

Another appealing dive site is the wreck of the ‘Stavronikita’, a vessel that was deliberately sunk so it could become an underwater site for divers off the west coast. That happened about 30 years ago and the well-laid plans have realised the country’s ambition to be an international location for divers.

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The barnacles and other features of the wreck have gained global attention and they maintain a magnetic grip on professionals and other divers.

So while novices love Carlisle Bay and what it contains, the more experienced divers cannot resist the allure of the famous ‘Stav’, as they call it.

TURTLE BEACH The turtles are a special attraction for marine explorers.

Needham’s Point, home of the Hilton Hotel, is an indicator hawksbill turtle beach for the Eastern Caribbean. That’s why dive operators in that area of Barbados assure enthusiasts of an awesome sight of turtles in their natural habitat.

Barbados has a cadre of well trained instructors who guide visiting and local divers through the sites and prepare them for their adventures. There is great emphasis on safety and most instructors are PADI trained and well prepared to be emergency first responders, quite capable of making the underwater experience as safe as playing a game of golf or cricket.

Barbados’ dive market is growing and competitive largely because of the dive shows, movies, funky new gear and the explosion in diver websites on the internet. What’s also fuelling interest in Barbados’ underworld is the emphasis on environmental protection – that is, being green.

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HORTICULTURE

A FASCINATION WITH FLORA AND FAUNA

G

reat writers have traditionally displayed a fascination with flowers, shrubs and plants.

In the 14th century, Geoffrey Chaucer wrote about the ‘Dayesye’ (daisy) in ‘The Legend of Good Women’.

In ‘A Midsummer Night’s Dream’, William Shakespeare painted a picture of “sweet musk roses”; and in ‘The Winter’s Tale’, there was his apt description of the “marigold”.

Percy Shelley referred to “daisies, those pearl’d Arcturi of the earth” in his work, ‘The Question’.

ABUNDANCE Interestingly, the plants and flowers depicted in 600 years of English literature can be found in abundance in Barbados and are part of the island’s exquisite horticulture, which has catapulted Barbados into international recognition as the Caribbean’s most productive exhibitor of prize-winning plants and flowers.

Some of the smallest chattel houses, owned by people of modest means, are adorned with gardens containing a mix of roses, marigolds, snow-on-the-mountain and crotons. Larger private properties, owned by the more prosperous, inevitably have the added beauty and appealing scents of multiple varieties of plants, shrubs and flowers.

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The national flower of Barbados is the Pride of Barbados or Dwarf Poinciana. In bloom most of the year, common varieties are coloured in fiery red and yellow, though other variations including pink can be found. Prolific throughout the island, the Pride of Barbados can be seen just about anywhere, including the Barbados Coat of Arms.

The island’s floral and plant exhibits tell an exciting story of the existence of vibrant horticulture in Barbados.

The island is often said to ‘punch above its weight’ in the horticultural arena. Its exhibits have appeared and won prizes at the Royal Chelsea Flower Show in London, the world’s premier horticultural exhibition; Canada Blooms, the annual Toronto Flower and Garden Festival at the Metro Toronto Convention Centre in Canada; the Philadelphia Horticultural Society Flower Show; the annual Miami Conference on the Caribbean; an exhibition in Landesgartenschau in Germany; and in the Caribbean region.

Much of the nation’s success in this branch of agriculture can be traced to the work of the Barbados Horticultural Society, an organisation of volunteers founded in 1927 and incorporated by Act of Parliament in 1928.

An affiliate of the Royal Horticultural Society in the UK, the non-governmental body, with a membership of over 300,

sees the promotion and the facilitating of the development of horticulture in Barbados as its chief mission in Barbados.

In terms of the island’s fauna, one of the most popular of the local animals is the Barbados Green Monkey. These mischievous little creatures are found mainly in the parishes of St John, St Joseph, St Andrew and St Thomas, where much natural vegetation and woodlands still exist. However, monkeys can also be seen travelling through hotel grounds in St Peter and St James, in gullies that run across the island and even in people’s gardens. Indeed one of the world’s most famous golf courses has been named after this creature, the Green Monkey at Sandy Lane Hotel.

COLOURFUL The Barbados Wildlife Reserve is home to a number of local and overseas animals including birds ranging from colourful parrots to flamingos, brown pelicans, sparrows and peacocks.

The walk-through aviary is a special treat; reptile lovers will appreciate the collection of snakes (which are in cages), iguanas, turtles and tortoises. Non-native animals include the brocket deer, agouti, caiman (which looks like an alligator) and armadillo.

The flora and fauna reflect Barbadian’s love of gardening, landscaping and its cultural heritage.

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SECURITY

SECURITY IS HIGH PRIORITY FOR PORT

S

ecurity is given top priority at Bridgetown – and the reasons are clear. Each year, the Port welcomes over three quarters of a million cruise passengers as well as handling some 80,000 barrels and dealing with the thousands of Barbadians who go there to collect them.

The Port has a wide range of equipment at its disposal: • High-intensity lighting • Scanners, including a mobile HCV scanner that allows security personnel to scan cargo without opening it • Security cameras and X-ray equipment • Patrol boats and vehicles.

The importance of security is underlined by the number of uniformed officers who can be seen in the Port, either manning fixed positions or patrolling on foot or in vehicles.

This vigil is undertaken 24 hours a day, with officers working a fixed three-shift pattern.

Port security cannot function properly in isolation, however, and the BPI is well supported by the Royal Barbados Police Force, the Coast Guard and Customs guards, who are also deployed at fixed points.

Security officers adhere strictly to the ISPS Code relating to security of ships and port facilities. With typical thoroughness, the BPI invested over US$10 million to put the required security in place. The code became effective in July 2004.

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The BPI is always mindful of the threat of narcotics trafficking and the possible use of terrorism and sabotage against the international maritime industry. While committed to reducing vulnerabilities in the Bridgetown Port, it is also conscious of its role in supporting the cruise tourism industry of Barbados.

For that reason, its security officers are trained not only in preventative measures but also in customer care.

The BPI makes vigorous use of security training in order to maintain its high standards, with some staff being sent overseas on specific training assignments as well as trainers being brought in. In addition, the entire security staff is trained in handling new equipment and kept up to date on ISPS procedures.

Training has been conducted with sponsorship from the InterAmerican Committee on Ports and Caribbean organisations including the Organisation of Eastern Caribbean States, the Caribbean Basin Maritime Security Alliance and the Caribbean Central American Action.

Over the years, the BPI has also fine-tuned its emergency evacuation procedures in the event of hurricanes, oil spills or other major incidents.

ENFORCEMENT The Security Department liaises with other law enforcement agencies and co-operates with all Port stakeholders in order to provide quality service and a safe and secure environment.

Operators of cargo vessels and cruise ships feel secure when they visit Barbados, which helps to explain why the Port receives about 500 cruise ship calls and over 1,000 cargo ship calls each year.

The US Coast Guard keeps a check to make sure all is in order. If anything were amiss, the USCG would inform the Government, but the Port always exceeds expectations.

The configuration of the Port has changed over the past five years with the advent of new technology. Computer checking is linked to all cargo deliveries; closed circuit TV cameras and VHF radio station operations have been improved; and the port pass system has been upgraded.

PROCEDURES Port entry procedures have been tightened by the BPI. Now, everyone must have a port pass in order to get past the main gate. Even cruise ship passengers must carry ID and their cruise card.

The Port puts a premium on the safety and security of all Port users, employees, cruise passengers and vessels.

The taxi system has been streamlined for better order. Taxi drivers have undergone training recently to bring them up to date with the latest regulations.

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OFFSHORE BANKING

A SOUND FINANCIAL REPORT

S

ound – that is the word often used by Wall Street to describe Barbados’ banking system. Indeed, the word is also used to describe the island’s entire financial system, domestic, foreign or offshore.

In fact, Standard & Poor’s, one of the world’s leading credit rating firms on Wall Street, stated recently that the “high level of foreign ownership and strong capitalisation of the local banks bode well for the financial stability…of Barbados.”

That assessment came after the World Economic Forum issued a ranking and a rating of the global banking system in the midst of the global financial meltdown and it placed Barbados on the list of ‘soundest’ banking systems to be found anywhere, even surpassing those of the United States as well as most Western and Eastern European nations.

As a matter of fact, the banks in Barbados are considered so sound that they were ranked 21st in the world and third in the western hemisphere, ahead of countries such as Argentina, Brazil, Costa Rica and Panama.

Only Canada and Chile received a better western hemisphere bank rating than Barbados.

REPUTATION These assessments speak to the solid reputation that the island has earned in the international financial arena and foreign ownership is central to the favourable report cards.

That is particularly true of the offshore financial sectors, which, according to the International Monetary Fund, “choose to establish an offshore subsidiary in Barbados, not only for its tax advantage but also for its reputation.”

The reputation was enhanced when the Organisation for Economic Co-operation & Development (OECD) gave Barbados its highest rating for adhering to the highest international financial standards in its offshore sector when it came to transparency and accountability.

By placing the island on its first ‘white’ list, the OECD told the world that Barbados was a sound offshore jurisdiction in which to do business.

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MARINE SERVICES

MARINE DEPARTMENT IS KEY TO PORT SUCCESS

T

he Marine Department plays a vital role in the operations of Barbados Port Inc.

The Department is charged with managing all vessels, including cruise ships and cargo vessels, that berth at the Port, so its staff are on the front line of port services.

That being the case, it is the marine staff who give the crew and passengers of a visiting vessel their first impressions of Barbados and must always give of their best and be prepared for any eventuality.

Every vessel coming into the Port is registered – its class, speed, cargo, passengers, etc. Each ship is tracked through its transponder and using the Automatic Identification System (AIS) so that, by the time it arrives, competent pilots, tug crews, line handlers and other essential staff have all the necessary information and are ready for any challenge.

CRUISE SHIPS The number of vessels berthing at the Port can range from five to six cruise ships a day depending on their size. The Port can also moor about 40 cargo ships a month, so staff must always be on top of things.

To that end, staff training is high on the agenda. There is continuous training for the 76 employees of the Marine Department. The pilots, dockers, operators, tug crews, linesmen and cargo supervisors are constantly being schooled on the changing technology to ensure a consistently high level of service to all customers.

The pilots go out in the pilot boats to assist captains to navigate into the Port once they have entered Barbadian waters. The pilots bear local knowledge and advise the captains on successfully navigating and berthing their vessels.

The tug crews meet the ships and escort them into the Port.

The Port has two modern tugs, which are on standby during berthing and berthing operations in case of an emergency.

Both tugs are powerful enough to gently nudge any mega ship in the right direction if it appears to be going off course.

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With two tugs, the ‘Pelican II’ and ‘Barbados II’, the Port is able to handle more than one vessel simultaneously.

Tugs and staff are equipped to fight fires, combat pollution and carry out rescue, salvage and towage operations.

ENVIRONMENT The environmental health of the Port is also a responsibility of the Marine Department. The Department deals with pollutants that can affect the water such as oil, chemicals, garbage and sewage.

The Port is multipurpose, but cruise ships take priority over cargo ships if there is a clash – although there are some exceptions. All ships jockey for the same berth, but cruise ships are booked well in advance, sometimes as much as a year. There are plans, however, to expand berthing facilities to meet anticipated demand.

EFFICIENCY Thanks to the efficiency of the Marine Department, many ships prefer to do their stores in Barbados – that is, unloading their food containers or sometimes purchasing food there.

As a result of its efficiency and quick turnround times, the Port has won many awards including the Port Management Association of the Eastern Caribbean (PMAEC) Award for the best turnround time.

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SAFETY AND HEALTH

HEALTH, SAFETY AND QUALITY – TOP PRIORITY

S

afety governs everything done at the Barbados Port Inc (BPI). As a result, the Port has received an admirable international reputation for its high standards of health and safety.

It’s easy to understand why. The management at the Port has a proactive approach to every aspect of health and safety and this is reflected in the steadily declining accident rate and a reduction in the number of days lost to sickness.

The BPI has set some very exacting standards and, in order to meet those standards, the staff has been divided into task forces charged with looking after key areas.

The Risk Management Department reviews and identifies the risks that affect the organisation, analyses those risks and

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advises how they should be dealt with. It also makes sure that the relevant techniques are implemented to avoid any risks.

Risks include dangerous chemicals, unsafe buildings or operating malfunctioning equipment. Proper shoes, helmets and other safety gear are always available and must be worn at all times.

HEALTH But health is a separate issue. In an environment where there is dry bulk cargo, an incinerator and other hazardous materials, employees’ health is taken very seriously.

The BPI has an onsite clinic manned by two nurses. In addition, staff must undergo an annual medical check-up. The management is especially keen to reduce staff exposure to

incinerator–based hazards. Those working the Port incinerator must visit the clinic every six months.

in to train staff in safety techniques and safety audits are conducted monthly.

In an effort to safeguard the environment, cruise ship operators are required to label and examine the compatibility of waste discharged at the Port. This helps the incinerator crew to distinguish between waste for the incinerator and waste that is not acceptable for disposal in Barbados. To provide these services, the Port is also equipped with a modern Hoskinson Peace Pyrolytic incinerator system.

There is no doubt that BPI is in a pre-eminent position in terms of risk and safety procedures and that is why it can claim to be one of the safest ports in the world.

The Port issues clear guidelines on the waste it can accept.

For example, it does not accept glass or metals and only some types of plastics are accepted. The waste it accepts conforms to a high calorific value. These are contained in the guidelines for acceptance of ship-generated solid waste.

The Port is constantly vigilant for hazardous materials. It has a policy that waste must be colour-coded in bags. Metals and kitchen waste are not accepted in Barbados.

In recent years, however, there has been a fall in demand by ship operators for this service now that more cruise vessels are handling their own waste disposal and more ship waste is being recycled.

ISO DESIGNATION GOALS The Port has also decided to move towards establishing ISO designations for key areas of operation including environmental management and health and safety.

In this regard, the Port has recently appointed a Manager, Quality Assurance, reporting directly to the CEO, who will be expected to provide leadership on the path to quality management.

BPI expects that attainment of ISO quality certification will provide for continual improvement and maintenance of a safe and environmentally friendly workplace, and that this will ultimately lead to a healthier and more productive workforce.

The Port also offers its incinerator services to land-based customers for disposal of sensitive documents and other specialised tasks.

TRAINING Training is vital in the Risk Management Department. A large percentage of the budget goes on training in health and safety in order to maintain high standards.

There is a continuous programme of staff training and skills development. Experts from all over the world are brought

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ENGINEERING

ENGINEERING STAFF MAINTAIN A HIGH STANDARD

T

he heartbeat of the Bridgetown Port, which has won numerous awards for its efficiency, is its Engineering Department.

Just think about it. The efficiency of any port depends on the smooth running of its equipment and systems, and that is the responsibility of this Department, which employs 76 diligent and highly skilled people.

COMMITMENT A common denominator among the Engineering Department staff is their alertness and commitment to the task in at hand. They are responsible for the tools that keep the Bridgetown Port operating and for the lights not only in the Port but on the island’s boardwalks.

In line with the Port management’s policy of being at the cutting edge, the Department works with a maintenance data stream that allows the head of Department and other authorised persons to be constantly aware of how each piece of equipment is performing at any given time.

Computerisation has allowed the management to track how staffers are being utilised, where they are, what needs to be done and when.

Moreover, the system allows the Engineering Department to monitor the supply of vital parts that may need to be replaced at a moment’s notice and is able to determine, at once, the relevant costs and labour needed.

The equipment which falls under this Department includes tugs, launches, fork-lift trucks, cranes and all navigational aids in the Port and around the island.

Thanks to regular on-the-job training of staff – from engineers and various categories of mechanics to other technical personnel – the employees are adept at multi-tasking. As a result, the annual rate of mechanical and electrical breakdowns is only 15 per cent.

REPUTATION Tools must always be available for each task, and the Department keeps a careful inventory, thus helping to maintain the Port’s good reputation.

Recently, the United Nations put Barbados on a list of ‘developed countries’ graded according to human development and it was placed alongside Singapore, Israel, Hong Kong, Cyprus and other successful maritime nations.

No wonder Barbados is up there with the best.

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CUSTOMS

EXPERT ASSISTANCE WITH CUSTOMS CLEARANCE

C

ustomers clearing cargo at the Bridgetown Port are advised to use a professional Customs broker, especially for commercial cargo.

A Customs broker can also help the consignee or importer to make cost-effective decisions on all shipping and logistical matters.

This is not mandatory, but it is recommended because of the complexity of Customs compliance and the penalties for noncompliance.

Here, below, are some useful tips for hassle-free cargo clearance.

Another good reason for getting a professional to handle cargo clearance is that the Port is trying to improve cargo dwell times by reducing free storage periods and charging extra for goods that remain there for longer than a certain period.

FINDING A RELIABLE FORWARDER OR CARRIER • As you decide to ship your goods, search for a forwarder with good representation in Barbados. Not all shipping companies have direct routes or do much business in Barbados, and this can affect the rates. Most shipping lines reserve the right to deliver your cargo in a preset time – for example, 45 days from loading. Not all will use this time up, but some may not deliver your goods according your schedule, especially at peak times.

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CUSTOMS

There are also differences between shipping lines when it comes to demurrage fees for use of equipment such as containers and flat racks. A couple of days can mean hundreds of US dollars in rental charges. So, if containers are to be delivered to a business premises to be unpacked, the carrier with the longest period of free rental may be the best choice.

PORT FEES • The Bridgetown Port charges a commercial rate for receiving, storing and delivering cargo, so such fees should come as no surprise. Rates are discounted when exporting goods of local origin. All rates charged by the Port are listed on its website.

TRUCKING AND TRANSPORT • With many independent truckers and some large companies in the market, there is a lot of competition. It is a good idea to develop a relationship of trust with the trucker and to find one, through a broker, who will double-check the cargo before loading. Once the goods leave Customs control, it is almost impossible to obtain a refund for shortages or inconsistencies.

AGENCY REQUIREMENTS • Barbados has similar sanitary and phytosanitary requirements to other jurisdictions. All edible products are inspected and

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samples tested. Such products should be accompanied by a wholesome food certificate from the country of export. Grain and other vegetable matter, including all wooden items, must carry a treatment certificate. If not, a fee must be paid to get them treated before clearance. Certificates from exporting countries must be endorsed by the relevant authority and be readily available when clearing goods in Barbados.

Import and export licences are needed for certain items including motor cars. Licences should be pursued through a broker before goods are purchased or loaded for shipping.

Barbados also accedes to the Convention on International Trade in Endangered Species (CITES) and thus forbids trafficking in endangered flora, fauna, animals or birds.

CUSTOMS CLEARANCE • There are many duty-free concessions for investors, manufacturers and offshore businesses in Barbados. Once a company’s operation brings in foreign exchange, there are likely to be some duty-free concessions.

Import duties and taxes are collected on the Customs value as per the GATT/WTO* Valuation Agreement, which is the transaction cost and all other monies paid or to be paid in getting the goods onto the docks in Barbados. The Customs value then would always include the cost of the goods (transaction value) and the freight. If insurance, packing, etc have been paid for then these, too, must be included.

A broker may be consulted for estimates of duties and taxes.

The Customs department does not have this facility.

A new risk analysis programme, soon to be backed up by postauditing, means that any importers trying to elude payment of the correct import duties and taxes by not being honest with their invoices and declarations will be penalised. This can lead to further penalties and, eventually, prosecution.

acceded to the WTO and while not a signatory to the World Customs Organization (WCO) and Kyoto conventions, those principles are nevertheless followed, including the General Rules of Interpretation.

As a Caricom member, Barbados provides duty-free access for goods from other member countries and this is reciprocal.

The Economic Partnership Agreement with the European Union, which began on 1 January 2011, has a range of concessions for shipments and services leaving the Caribbean region and entering the EU. The concessions for EU goods entering Caricom are phased over a 30-year period. A similar arrangement is being negotiated with Canada.

SUMMARY A large percentage of the island’s income is from import taxes, so this area is carefully scrutinised. That is why Customs brokers, trained in dealing with Customs and other Port staff and familiar with local tradition, are best placed for cargo clearance. *General Agreement on Tariffs & Trade (GATT) and World Trade Organisation (WTO)

TREATIES AND CONVENTIONS • If a dispute arises from the purchase of goods or shipping to Barbados, the Sale of Goods Act can be used to settle such disputes. This Act is similar to that of Canada and the UK without the amendments for property in goods forming part of bulk.

The Hamburg Rules govern carriage of goods by sea, but since there is no local carrier, most bills of lading are governed by the carrier’s choice of clauses. Barbados has

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HISTORIC BRIDGETOWN

BEAUTIFUL BRIDGETOWN HAS COME FULL CIRCLE

T

hink of it as a quilt, a kind of patchwork of villages and centres within a city where people live and businesses thrive right next door to each other.

Some of its edges consist of white sandy beaches washed by the blue waters of the Atlantic Ocean, but its interior is home to a largely working-class population.

Within walking distance of each other, there are the major commercial banks, the main shopping centre, the police and fire service headquarters and the island's Central Bank as well as Anglican and Roman Catholic cathedrals, a synagogue and a premier Methodist religious edifice.

CRICKET As if that weren’t enough, there is a model public housing complex and a profitably run seaport. To top it off, the historical venue for the first cricket Test match involving the West Indies, played more than 75 years ago, is within its environs. So, too, are the island’s two leading newspapers, sitting side by side.

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If, by now, you have not guessed – the place described above is Bridgetown, Barbados’ capital, which is more than 380 years old.

While the capital has some depressed areas nearby, that’s true of inner cities in almost every country in the world.

Bridgetown presents different images to its visitors – images of history, success, vitality, endurance and poverty.

Over the years, however, the city has come full circle, returning to some of the old configurations that made it a grand place in the late decades of the 19th and the early to middle years of the 20th century.

Hit in the 1970s and later by a number of devastating fires as well as by other negative economic and social factors, businesses in Bridgetown began to look elsewhere, shifting operations to other parts of St Michael.

But the presence of the Central Bank building in the 1980s was one of the striking and far-reaching developments of the city.

Then there were such moves such as the upgrading of the Cheapside-Lower Green area, the site of the original city of Bridgetown; the construction of the General Post Office headquarters; the reconstruction of Cheapside Market, the new bus stand; the restoration of City Hall, the transformation of Swan Street into a pedestrian mall; and a surge of business activity on Roebuck Street. They combined to spawn an atmosphere of business renewal.

Jubilee Gardens was also relandscaped by the Barbados Tourism Investment Inc. It was an area that was once known as the Shambles – an obviously shabby market place, dating back to the 17th century, when Bridgetown extended from just beyond the Bridge, in the east, to Cheapside, in the west.

Vestry of St Michael – the local government system – for over 300 years until the City Council of Bridgetown was established in 1957. In the churchyard are the tombstones of the Right Excellent Samuel Jackman Prescod, national hero, and Ernest Deighton Mottley, the first Mayor of Bridgetown. Also buried there are slaves who rose to become successful business people or plantation owners.

There is now a proposed marina planned for Bridgetown, which would be located by the Old Pier Head and would provide miles of berths for boats, stretching right up to the Hilton Barbados.

GARDENS It was converted to the Jubilee Gardens in 1887 to celebrate the Golden Jubilee of Queen Victoria and the Cheapside Market was built to accommodate the vendors. Early in the last century, when buses became the mode of public transport, most of the gardens were paved over, leaving only a small corner, surrounded by an iron railing, close to the city centre car park.

Bridgetown has its fair share of showplaces, too, not only public buildings but some great churches as well. St Mary’s Church is one such, built in 1825-1827; it is a beautiful old building which has been restored to resemble the original façade, with its Victorian balconies on the north and east fronts. The old structure was an amalgam of old houses that accommodated the

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ATTRACTIONS

ISLAND OFFERS MANY FASCINATING ATTRACTIONS

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isitors stepping ashore in Barbados can look forward to a wide range of fascinating sights and activities – even if they are coming just for the day.

Here are some of the many attractions available:

AERIAL TREK: The ultimate experience of pairing zip line technology with the beautiful ecosystem of Barbados. A scenic adventure from above.

FLOWER FOREST: A cherished place for nature lovers, featuring 50 acres of wild beauty conserved and embellished with flowering tropical plants.

This botanical garden is located 850 ft above sea level in the country’s Scotland District.

BARBADOS MUSEUM: Housed in a former British military prison, this museum offers an extensive display of historical artefacts.

THE CONCORDE EXPERIENCE:

CODRINGTON COLLEGE:

A chance to visit the British Airways supersonic Concorde airliner G-BOAE Alpha Echo. A star in its own time, the aircraft is now part of an unforgettable and interactive exhibition.

The original plantation of Christopher Codrington, captaingeneral and governor of the Leeward Islands.

FARLEY HILL NATIONAL PARK: ST JOHN’S PARISH CHURCH: This historical church is also the burial site of the Prime Minister of Barbados, the Hon David Thompson, who died in October 2010 aged 48.

ANDROMEDA BOTANIC GARDENS: Internationally renowned gardens with plants from around the world.

Picturesque ruins of a sugar planter’s mansion set in shady trees with magnificent views of the east coast.

GARRISON HISTORIC TOUR: Explore one of the world’s oldest military garrisons and cemeteries including George Washington House and a fine collection of historical cannon.

GUN HILL SIGNAL STATION: Former British military installation with spectacular views of the southern half of the island.

HARRISON'S CAVE: A magnificent crystallised limestone cave.

MORGAN LEWIS SUGAR MILL: The only completely preserved windmill in the Caribbean with its sails and wheelhouse intact.

MOUNT GAY RUM VISITORS’ CENTRE: A tour of the distillery that makes the oldest rum in Barbados.

ORCHID WORLD: Enjoy the vivid colours of thousands of orchids on display.

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HEADER

TITLE TITLE TITLE TITLE TITLE TITLE TITLE TITLE TITLE TITLE

HARRISON’S CAVE – A SIGHT TO BEHOLD

B

arbados is the home of a magnificent crystallised limestone cave, known to all as Harrison’s Cave.

The cave, said to be one of the wonders of the world, is located in the centre of Barbados, in the parish of St Thomas. Its clear water and flowing streams help to create beautiful stalactites and stalagmites that populate the cave.

ST NICHOLAS ABBEY: Built in 1650, St Nicolas Abbey is one of only three surviving Jacobean buildings in the western hemisphere.

SUNBURY PLANTATION HOUSE: A 300-year-old country house with displays of china, old prints and silver.

THE RUM DISTILLERY AND HERITAGE PARK: A century-old sugar cane factory.

TYROL COT HERITAGE VILLAGE: Built in 1854 and one-time home of the first premier of Barbados, Sir Grantley Adams.

Harrison’s Cave is a natural phenomenon, unique to the tropical world. Specially designed transport takes visitors to the cave through underground tunnels to a sight so beautiful none can compare. The majestic stalactites and stalagmites have been growing from the floors and ceilings for many centuries.

The Government of Barbados has recently invested US$ 40 million to improve the visitor experience at Harrison’s Cave. This work includes an amazing visitor reception centre, glass-fronted elevators, exciting cliff trails, a scenic nature walk, a state-of-theart cave interpretive centre and five valley floor kiosks with local arts and craft.

A visit to Harrison’s Cave is guaranteed to be the experience of a lifetime.

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STATISTICS – CARGO HANDLING ACTIVITY AT PORT OF BRIDGETOWN 2005 TO 2010

STATISTICS CARGO HANDLED

2006

2007

2008

2009

2010

TOTAL IMPORTS TOTAL EXPORTS TOTAL TRANSHIPMENT

992,913 144,276 161,987

981,934 163,888 160,492

934,107 164,099 101,788

813,921 140,669 103,367

849,123 142,351 81,316

TOTAL CARGO HANDLED

1,308,008

1,314,817

1,210,215

1,065,143

1,083,760

COMMODITIES

2006

2007

2008

2009

2010

SUGAR MOLASSES FISH OIL/MARGARINE/FAT GRAIN/AGRIBULK FERTILISER PETROLEUM PRODUCTS LIMESTONE CEMENT HYDRATED LIME GYSUM CLINKER IRON ORE OTHER

31,056 29,160 500 85,636 4,162 742,795 2,500 130,706 10,019 14,612 51,430 3,075 52,222

30,845 40,395 2,701 86,183 3,033 744,203 4,585 131,389 8,987 15,179 34,866 2,221 15,680

27,481 54,629 3,550 88,906 3,404 699,218 272 122,682 8,506 16,462 30,243 6,500 1,000

30,302 37,290 800 81,450 1,085 633,750 0 117,977 2,952 10,703 18,305 3,000 9,457

24,218 40,730 0 88,645 1,952 642,608 0 124,963 1,835 9,255 25,400 0 27,819

TOTAL CARGO HANDLED

1,108,872

1,120,267

1,062,853

977,071

987,425

TEU HANDLED

2006

2007

2008

2009

2010

INBOUND FULL INBOUND EMPTY OUTBOUND FULL OUTBOUND EMPTY TRANSHIPMENT

39,217 3,656 6,022 35,624 13,991

39,646 2,475 6,924 36,680 13,901

37,925 2,225 6,988 32,309 7,806

34,671 1,047 6,071 33,449 7,594

35,868 1,331 6,152 31,279 5,795

TOTAL TEU

98,510

99,626

87,253

82,832

80,424

CRUISE

2006

2007

2008

2009

2010

CRUISE PASSENGERS CRUISE SHIP CALLS HOMEPORTING VESSELS HOMEPORTING CALLS

637,017 442 22 165

719,932 486 24 153

706,788 425 21 137

778,864 461 19 143

745,175 414 22 129

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IN PARTNERSHIP

IN PARTNERSHIP WITH BUSINESS

BARBADOS AGRICULTURAL SOCIETY The Barbados Agricultural Society (BAS) is over 150 years old. It was established in 1845 by an Act of Parliament to represent the interests of the agricultural sector in all relevant forums.

The Society provides secretarial services for seven commodity groups, which represent over 500 farmers.

These are: The Barbados Association of Pig Farmers; Barbados Egg and Poultry Association; Barbados Fruit and Vegetable Growers’ Association; Barbados Floral Producers’ and Exporters’ Association; Barbados Dairy and Beef Producers’ Association; Barbados Sheep Farmers Inc; and Barbados Cotton Growers’ Association.

Members of these commodity groups are able voice their concerns as an integrated group, and to lobby politicians and other interest groups to provide greater opportunities for the industry. As a result, the organisation has successfully implemented several projects on behalf of its members, such as the Pig Improvement Programme and the Supercentre Marketing Programme.

Additionally, the BAS provides its members with several support

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services including the procurement of farm input supplies and membership discounts as well as education and training seminars.

In January 2005 the Society reintroduced Barbados’ premier national agricultural exhibition, Agrofest. The exhibition is produced in partnership with the Ministry of Agriculture and Rural Development and provides an arena for vendors involved in the agricultural industry to showcase local goods and produce to the general public in a relaxed and comfortable atmosphere. www.baseonevoice.org

BARBADOS CHAMBER OF COMMERCE AND INDUSTRY The Barbados Chamber of Commerce and Industry (BCCI) is a voluntary non-profit organisation. Its genesis can be traced to the Commercial Halls, where members of the Barbados business community would meet to read and discuss English newspapers and periodicals.

In 1825 the Chamber of Commerce was established by Act of Parliament. In 1909 the organisation was renamed the Barbados Chamber

of Commerce and finally in 1983 it became the Barbados Chamber of Commerce and Industry.

BCCI’s membership is made up of representatives from civil society as well as the public and private sectors. The council offers a wider range of services to its members aimed at developing local businesses at all levels and within all sectors of the Barbados economy and the CARICOM single market.

The main functions of the BCCI are to promote and encourage manufacturing operations that are suitable to Barbados and capable of contributing to the nation’s economic development. The BCCI also encourages local businesses to participate in the development and implementation of policies that enhance industry development in Barbados.

The Chamber holds responsibility for the duty free operation at Grantley Adams International Airport, the certification of letters of integrity, the certification of letters of authenticity, issuance of certificates of origin, the certification of tenders as well as the management of the duty free scheme, which has become a key attraction for visitors shopping in Barbados. www.bdscham.com

BARBADOS MANUFACTURERS’ ASSOCIATION The Barbados Manufacturers’ Association is a voluntary organisation representing the interests of Barbadian manufacturers and service providers. It was incorporated under the Companies Act as a limited company on 23 July 1964 and is dedicated to furthering the interests of local manufacturers, and its membership, on a collective basis.

The BMA provides its members with a variety of capacity building programmes including a membership scheme and several training and development programmes.

Its mission is to promote, improve and regulate the manufacturing industry through the co-operation, understanding and closer association among manufacturers in Barbados, for the maximum benefit of Barbados in general and the members of the Association in particular.

Each year, the Association organises its annual tradeshow, Barbados Manufacturers’ Exhibition (BMEX). This is the BMA’s flagship event and is intended to display and promote locally manufactured goods and services. www.bma.bb

PROFILES

COMPANY PROFILES

BRIDGETOWN CRUISE TERMINALS INC

CARIBBEAN MARITIME INSTITUTE

CERTISPEC

C.O. WILLIAMS CONSTRUCTION LTD

Bridgetown Cruise Terminals Inc (BCTI) is responsible for leasing, managing and maintaining the retail space and the tour departure staging area at the cruise terminal.

The Caribbean Maritime Institute (CMI) is the centre of excellence for tertiary maritime education, training, research and consultancy for the Caribbean region, irrespective of language barriers. The institute came into existence in 1980 thanks to a bold initiative by the Governments of Norway and Jamaica. In recognition of the call of the institute to emphasise education and training, the name was changed from the Jamaica Maritime Training Institute to the Jamaica Maritime Institute in 1982 and in 1993 it became autonomous.

The Certispec Group offers independent marine surveying, inspection, sampling and laboratory testing services throughout the world.

C.O. Williams Construction Ltd is a regional construction company with its head office in Barbados. It was founded in 1960 by the construction magnate and Barbadian entrepreneur Sir Charles Williams.

The terminal provides duty-free and concessionaire services for use by cruise passengers and crew members. It offers a range of products including high-end jewellery, liquor, watches, perfumes, tobacco, souvenirs, local pottery and art, clothing, local sauces and condiments, and music. These products are available through retail operators, including 24 duty-free shops, quaint pushcarts and courtyard shops. Other services at the terminal include car, bike and scooter rentals along with two restaurants providing true Barbadian fare and hospitality. BCTI also maintains the tour departure facilities – starting point of all pre-arranged tours for cruise passengers. The terminal also houses offices for Customs, Immigration, Port Health, Plant and Animal Quarantine services, a post office, and a Tourist Information office under the Barbados Tourism Authority. The company employs 11 dedicated staff. www.bridgetowncruiseterminals.com

In 2001, in order to give the institute a regional stature, it was renamed the Caribbean Maritime Institute. The CMI has since established satellites in other Caribbean areas for the dissemination and delivery of its programmes. Today, the institute remains a citadel for maritime education and training in the region.

The Canadian-based company focuses on risk management and risk reduction services to the marine, petroleum and petrochemical, agricultural and minerals industries and conducts inspections in accordance with ASTM, API, IP and other national standards or normal trade practices.

Certispec is dedicated to providing each of its customers with surveying, inspection, sampling and testing services to meet individual requirements in a timely and unbiased manner.

Sir Charles started the business in Barbados by providing simple earthmoving and agricultural cultivation services using a single tractor. Since its incorporation in 1970 as C.O. Williams Construction Ltd, the company’s portfolio has expanded to offer civil engineering and highway construction services across the Caribbean from its offices in Barbados, Antigua and St Lucia. www.cow.bb

www.certispec.com

In 2006 the institute embraced a new and expanded vision and mission directed by its Blue Ocean Strategy Philosophy and new management has since expanded its curricula to include Bachelor's and Master's degrees. www.cmi.edu.jm

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PROFILES

DAMEN SHIPYARDS GORINCHEM

DELCAN

ERIC HASSELL & SON LTD

EXXONMOBIL MARINE FUELS

As a market leader in the marine industry, Damen Shipyards can fulfil customers’ requirements in the Caribbean. From tugs to fast ferries, patrol craft to pilot launches, Damen’s ability to deliver on time and on budget is what has made this Dutch company successful since its inception over 75 years ago.

Delcan is a multidisciplinary, internationally recognised consulting firm providing a range of systems and infrastructure solutions focused on transport, information technology and water. The company was founded in 1953 and has more than 30 offices worldwide.

Eric Hassell & Son Ltd is a familyowned shipping agency, stevedore contractor and international freight forwarder, handling over 400 vessels per annum. With a guiding philosophy to provide the most honest, efficient and hassle-free service available, the company currently represents various bulk carriers, container lines and worldwide NVOCC operators.

ExxonMobil Marine Fuels is a global leader in the supply of marine fuels.

Operating in almost 150 ports across the world, its commitment to the supply of high quality products and services to the marine industry sets it apart from other suppliers.

Its worldwide customer base speaks to the quality of its designs and construction and its continued commitment in the Caribbean and beyond.

The Canadian-based company provides a range of engineering expertise in water-related projects. Its Intelligent Water System offers new levels of service in managing water resources.

Damen aims to preserve the capital value and maximise the operational life of customers’ assets by providing ‘whole of life’ support, which in turn leads to enhanced residual value and maximum availability. No other yard can match this depth of after-sales support in the Caribbean.

Delcan is also as an industry leader in the provision of Intelligent Transportation Systems (ITS). It offers consultancy services to public and private-sector organisations in the transport sector on strategy, technology, programme and project management, asset management and finance as well as economics.

For customers who wish to build or repair in their own facilities, Damen provides a turnkey package of materials and, where necessary, the engineering know-how, all tailored to the customer’s exact requirements. Damen Shipyards can be contacted directly or through one of its regional agencies.

Delcan provides customised systems, software and network-based IT solutions. It is a leading innovator in open IT solutions and handles all aspects of IT projects including software development, maintenance support, project design and evaluation as well as training and documentation.

www.damen.nl

www.delcan.com

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www.erichassell.com.bb

ExxonMobil Marine Fuels sells and safely delivers high quality products to customers around the world. Its commitment to the values of quality, reliability and integrity makes it a trusted provider globally.

In Barbados, the company supplies bunker fuel at the Port of Bridgetown, using pipelines that run throughout the port and supply all bunkering berths. Its ex-pipe service is fast and flexible and it is able to connect within 15 minutes of the ship’s arrival.

Pumping rates are 150 tonnes per hour for gasoil and 100 tonnes per hour for intermediate blends. www.exxonmobilmarinefuels.com

HANSCHELL INNISS LTD

INSURANCE CORPORATION OF BARBADOS LTD

MARENCO LTD

PRMR INC

In 1884 Valdemar Hanschell, a Danish sea captain, established Hanschell & Company in Barbados, primarily to supply ship stores. In the 1930s Mr G.A.L. Larsen, also Danish, became a minority shareholder in the company, which changed its name to Hanschell, Larsen & Co Ltd. Over the years, mergers and acquisitions led to the creation of Hanschell Inniss Ltd, a member of the Goddard Group of Companies.

Marenco Ltd was established in 1984 when it was awarded a contract to build the jetties at Rodney Bay Marina in St Lucia. To complete this project, it constructed a self-propelled barge, ‘Kathryn’, with a 30-ton pedestal crane. Over 300 piles were driven and pre-cast concrete decks placed.

PRMR Inc is a full-service public relations agency which specialises in communications planning.

As a leading distribution company in Barbados, Hanschell Inniss represents a wide range of local and international brands, all available through its ship chandlery services.

The Insurance Corporation of Barbados Ltd was formed in March 1978. The then government envisaged that a Barbadian owned and controlled insurance company would help to reduce the outflow of foreign currency to overseas insurance companies in the UK and Canada.

The ICB was mandated to take over the portfolio of the Standing Insurance Committee (SIC), responsible for issuing insurance and settling insurance liabilities incurred by the government.

Operations of the general insurance fund were vested in the Insurance Corporation of Barbados, which began to offer general insurance to the public. The company was privatised and is now majority owned

by BF&M Ltd of Bermuda, large institutional and small individual investors and its shares are traded on the Barbados Stock Exchange. The ICBL continues to offer all classes of insurance cover including motor, property, liability, accident and sickness, marine, aviation and transit, group life, creditor life, group medical insurance and pensions and pensions management. It also offers individual life and medical insurance and individual pensions.

www.hanschellinnissltd.com

www.icb.com.bb

www.marencoltd.com

The Anchor Ship Chandlery Division is an important aspect of business for Hanschell Inniss and contributes positively to the foreign exchange revenue of Barbados. The division serves all types of vessels entering the two seaports of Barbados. With a history of delivering exceptional service and quality products, it provides a wide range of services, from transhipment of cargo to the supply of all types of food, medical, deck and technical supplies.

For the past 20 years Marenco has worked throughout the Eastern Caribbean for governments, oil companies and the private sector. It has been involved in all aspects of marine construction from pile driving to laying of pipelines and salvage work and has continued to upgrade and diversify its equipment list. In 1993 it converted a 120 ft x 30 ft barge into a self-propelled, liveaboard work platform. The ‘Sandman’ was launched in 1994 with over 90 ft of deck space and a 45-ton crane.

In the past five years Marenco has also completed various land-based piling projects including sheet piling, bridge construction, cofferdam and caisson construction and foundation piling for several large buildings. With an experienced personnel and a large inventory of equipment, it is able to mobilise anywhere in the Eastern Caribbean.

The Barbados-based agency has a team of professionals from across the Caribbean and the UK offering clients the best in public relations, web development and market research counselling and technology.

Reputation is the most valuable company asset. PRMR Inc uses market knowledge and keen insight to develop customised programmes for its diverse portfolio of clients. From the local NGO to internationally renowned brands, the agency brings creativity, confidentiality and professionalism to every project. PRMR Inc is an expert in all areas of message delivery – web, print and electronic.

Its principals are members of the Public Relations Society of America, the International Association of Business Communicators, the Chartered Institute of Public Relations and the European International Business Academy. www.prmrinc.net

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PROFILES

ROBULK AGENCIES INC

SEA FREIGHT AGENCIES BARBADOS LTD

THE BOOTH STEAMSHIP COMPANY (BARBADOS) LTD

THE SHIPPING ASSOCIATION OF BARBADOS

Robulk Agencies Inc is a full service shipping agency located in Bridgetown.

The company is managed and staffed by a highly competent and experienced team of individuals, whose commitment to excellence ensures a smooth and efficient delivery of service to all its valued customers.

Sea Freight Agencies is one of the most efficient and experienced full service ships’ agent and stevedoring contractors in the Caribbean, known for its commitment to personalised client service.

The Booth Steamship Company (Barbados) Ltd office was established in Barbados in 1961 to represent Booth Line services from the UK, Canada and the USA.

The Shipping Association of Barbados (SAB) was founded on 1 January 1981.

The agency provides stevedoring, sales and marketing, import and exports as well as special cargo handling services. It has provided services for some of the world’s best known shipping lines such as Geest Line, a scheduled weekly service from the UK and France for dry and reefer containerised and breakbulk cargo.

Today, the company is wholly owned

by Barbados Shipping & Trading Co (BS&T). It has been a BS&T company since January 2000.

Robulk's services include vessel husbanding, cargo operations, equipment control, logistics, documentation, accounting, freight consolidation and deconsolidation, and sales and marketing. www.robulk.com

Sea Freight Agencies handles cargo for over 400 ships a year. It also provides cargo-handling services for several large local projects such as the expansion of the island's international airport, the construction of the Hilton Hotel, the power generation plant for Barbados Light and Power and the buses for the Barbados Transport Board. The agency is a member of the Barbados Chamber of Commerce & Industry, the Shipping Association of Barbados and the Barbados Manufacturers’ Association and is fully licensed by the Barbados Port Authority.

The Booth Steamship Company has experience in handling all port requirements, including stevedoring services for cruise and cargo ships.

It also offers a full range of logistics requirements and global supply chain management solutions.

The SAB seeks, among other things, to provide consultation between members; to ascertain their views on matters of common interest; to collect and circulate statistical and other information relating to the shipping industry; and to co-operate with or be a member of any organisation, either national or international, whose objects are consistent with those of the SAB.

Booth represents several major liner agencies including Crowley Liner Services Inc and Mediterranean Shipping Company (MSC). Booth also represents Höegh Ugland Auto Liners (HUAL) of Norway and Inchcape Shipping Services.

To achieve its objectives, the SAB maintains a secretariat in Bridgetown to provide administrative support for the activities of the Committee of Management, the association’s managing body. The secretariat of the SAB consists of five persons and is managed by an Executive Vice President and by its Executive secretary in his absence.

www.boothsteamship.com

www.shippingbarbados.com

www.seafrt.com

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DIRECTORY

USEFUL ADDRESSES

Area code for Barbados: +1 246

USEFUL ADDRESSES BARBADOS AGRICULTURE DEVELOPMENT & MARKETING CORPORATION Tel: 428-0250 Fax: 428-0152 (Fairy Valley) Fax: 426-0694 (Princess Alice Highway) Email: badmcceo@caribsurf.com Fairy Valley, Plantation House, Christ Church BARBADOS CHAMBER OF COMMERCE & INDUSTRY Tel: 620-4750 Fax: 620-2907 Email: bcci@bdscham.com www.bdscham.com 2 Braemar Court, Deighton Rd Brittons Hill, St Michael BARBADOS COAST GUARD Tel: 429-7152 Fax: 429-7153 Email: occgdd@barbados.gov.bb Pelican Spring Garden, St Michael BARBADOS HOTEL & TOURISM ASSOCIATION Tel: 426-5041 Fax: 429-2845 Email: info@bhta.org PO Box 711C, Bridgetown BARBADOS INVESTMENT & DEVELOPMENT CORPORATION Tel: 427-5350 Fax: 426-7802 Email: sbrowne@bidc.org Pelican House, St Michael BARBADOS TOURISM AUTHORITY Tel: 427-2623 Fax: 426-4080 Email: btainfo@visitbarbados.org Email: decourceyj@visitbarbados.org Email: davidr@visitbarbados.org PO Box 242, Bridgetown, St Michael CARIBBEAN MARITIME INSTITUTE Tel: +876 924-8150/9 Fax: +876 924-8158 Email: wkeisha@gmail.com www.cmi.edu.jm Palisadoes Park, PO Box 8081 Kingston CSO, Jamaica CARIBBEAN TOURISM ORGANIZATION Tel: 427-5242 Fax: 429-3065 Email: ctobar@caribsurf.com One Financial Place, Collymore Rock, St Michael CENTRAL BANK OF BARBADOS Tel: 436-6870 Fax: 427-9559 Email: cbb.libr@caribsurf.com Tom Adams Financial Center Spry Street, Bridgetown, St Michael CUSTOMS DEPARTMENT Tel: 310-2300 Fax: 421-2029 Email: frankholder@customs.gov.bb 2nd Floor West Wing, Warrens Office Complex, Warrens, St Michael Email: cop@rbps.gov.bb Police Headquarters FAIR TRADING COMMISSION Tel: 424-0260 Fax: 424-0300 Email: info@ftc.gov.bb Good Hope, Green Hill GENERAL POST OFFICE Tel: 436-4800 Fax: 429-4118 / 429-8178 Email: barbadospost@caribsurf.com Postmaster General, GPO, Cheapside, St Michael

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GOVERNMENT INFORMATION SERVICE Tel: 427-6220 Fax: 436-1317 Email: bgis@sunbeach.net Bay Street, St Michael IMMIGRATION DEPARTMENT Tel: 426-1011 Fax 426-0819 Email: imm-dept@caribsurf.com Careenage House, The Wharf, Bridgetown, MINISTRY OF AGRICULTURE & RURAL DEVELOPMENT Tel: 434-5010 Fax: 428-7777 Email: psminagrie@caribsurf.com Graeme Hall, Christ Church MINISTRY OF ECONOMIC AFFAIRS AND EMPOWERMENT, INNOVATION, TRADE, INDUSTRY & COMMERCE Tel: 310-1300 Fax: 425-1106 Email: ps@commerce.gov.bb 3rd Floor, East Wing, Warrens Office Complex, St Michael MINISTRY OF FOREIGN AFFAIRS & FOREIGN TRADE Tel: 431-2200/04 Fax: 429-6652/228-0838 Email: barbados@foreign.gov.bb1 Culloden Road, St Michael MINISTRY OF INTERNATIONAL BUSINESS & INTERNATIONAL TRANSPORT Tel: 310-2200 Fax: 424-2506 Email: info@barbadosbusiness.gov.bb 1st Floor, West Wing, Warrens Office Complex, Warrens, St Michael MINISTRY OF TOURISM Tel: 430-7500 Fax: 436-4828 Email: barmot@sunbeach.net Lloyd Erskine Sandiford Centre Two Mile Hill, St Michael MINISTRY OF TRADE, INDUSTRY & COMMERCE Tel: 427-5270/76 Fax: 431-0056 Email: pscommerce@commerce.gov.bb Reef Road, Fontabelle, St Michael MINISTRY OF TRANSPORT & WORKS Tel: 429-2191 Fax: 437-8133 (Administration) Fax: 430-0760 (Technical Section) Pine East-West Boulevard, The Pine, St Michael NATIONAL CONSERVATION COMMISSION Tel: 425-1200 / 02 / 12 Fax: 424-9415 Email: ncc@caribsurf.com Codrington House, St Michael PLANT QUARANTINE Tel: 426-1222 Fax: 426-6927 Email: evehunte@yahoo.com Crumpton Street, Bridgetown PORT HEALTH Tel: 426-3953 Fax: 426-2058 Deep Water Harbour, Bridgetown Port, Bridgetown ROYAL BARBADOS POLICE FORCE Tel: 430-7189Fax: 429-8755 James Street, Bridgetown

SHIPPING ASSOCIATION OF BARBADOS Tel: 427-9860 / 64 Fax: 426-8392 Email: info@shippingbarbados.com www.shippingbarbados.com

2nd Floor Trident House, Broad Street, Bridgetown

SUGAR TERMINAL DEEP WATER HARBOUR Tel: 426-1653 Fax: 426-1695 Deep Water Harbour, Harbour Road, St Michael VETERINARY SERVICES Tel: 427-5073 Fax: 429-2143 Email: vetservices@caribsurf.com The Pine, St Michael

AIRLINES AIR CANADA Tel: 428-1635 Ext 236 / 227 Fax: 420-7019 Email: john.white@aircanada.ca AIR JAMAICA Tel: 228-6601 Fax: 228-6627 Email: sgriffith@airjamaica.com Shop 18 City Centre Mall, Bridgetown AMERICAN AIRLINES Tel: 428-4120 Ext 231 Fax: 420-7078 Email: jennifer.carter@acu.com Grantley Adams International Airport Christ Church BRITISH AIRWAYS Tel: 428-0908 Fax: 436-8943 Email: n.blackett@ba.com Grantley Adams International Airport Christ Church, PO Box 6058 CARIBBEAN AIRLINES Tel: 428-1651 Fax: 427-4295 (Bridgetown) Fax: 428-1762 (Grantley Adams International Airport) www.caribbean-airlines.com Sunjet House, Fairchild Street, Bridgetown CARIBBEAN AIRWAYS Tel: 428-1950 Fax: 428-1652 Email: caribjet@sunbeach.net Grantley Adams International Airport, Christ Church LIAT Tel: 436-9753 Fax: 427-6950(City) Fax: 420-7354 (Airport) Email: haywoodo@liatairline.com VIRGIN ATLANTIC Tel: 436-2110 Fax: 228-6377 Email: thomas.harper@fly.virgin.com Hastings, Christ Church

BANKS BARBADOS NATIONAL BANK Tel: 431-5700 Fax: 426-5037 Email: rlehunte@bnbbarbados.com 1 Broad Street, Bridgetown BANK OF BUTTERFIELD Tel: 431-4500 Fax: 430-0222 Email: glyne.harrison@butterfieldgroup.com Lower Broad Street, Bridgetown FIRST CARIBBEAN INTERNATIONAL BANK Tel: 367-2300 Fax: 424-8977 www.firstcaribbeanbank.com PO Box 503 Warrens, St Michael

BUSINESS SERVICES REGIONAL BUSINESS SYSTEMS INC Tel: 429-1510 Fax: 429-9665 Email: sales@kensingtoncourt.com www.regionalbusinesssystems.com PO Box 1231, Bridgetown

COLD STORAGE BICO LTD Tel: 430-2100 Fax: 426-2198 (Administration) 228-4923 (Cold Storage) 430-9548 (Ice Cream Orders) Email: admin@bicoltd.com Harbour Industrial Park, St Michael

CONSTRUCTION COMPANIES C.O. WILLIAMS CONSTRUCTION LTD Tel: 436-3910 Fax: 427-5336 Email: info@cow.bb www.cow.bb PO Box 871E, Lears, St Michael INNOTECH SERVICES LTD Tel: 425-2065 / 425- 2987 Fax: 425-2324 Email: adasilva@innotech-services.com ISL Complex, Lots A, B & C Warrens Industrial Park, St Michael MARENCO LTD Tel: 425-1756 Fax: 421-6577 Email: info@marencoltd.net www.marencoltd.com 2 Blowers,St James RAYSIDE CONSTRUCTION LTD Tel: 417-8300 Fax: 425-5291 Email: rogergill@caribsurf.com Malvern Lodge, Green Hill, St Michael

CRAFTS BEST OF BARBADOS LTD Tel: 421-6900 Fax: 421-6393 Email: bestofbarbados@caribsurf.com Welches,St Thomas GLASS CREATIONS INC Tel: 426-5358 Fax: 426-1663 Email: fabian@sunbeach.net Unit 4A Building 6, Pelican Industrial Estate, St Michael MEDFORD CRAFT WORLD Tel: 425-1919 Fax: 425-1919 Email: medfordcraftworld@hotmail.com White Hall, St Michael ROOTS & GRASSES Tel: 431-0588 Email: rootsandgrasses@hotmail.com 3 Pelican Craft Centre, Harbour Road, St Michael ROSCO TEES Tel: 436-8937 / 427-2911 Fax: 436-9553 Email: intransitbarbados@caribsurf.com Wildey Industrial Park, St Michael

CRUISE TERMINAL BRIDGETOWN CRUISE TERMINALS Tel: 431-0386 Fax: 431-9032 Email: groach@bridgetowncruiseterminals.com www.bridgetowncruiseterminals.com Bridgetown Cruise Terminal, Deep Water Harbour, Bridgetown Port, St Michael

CUSTOMS BROKERS BIG P CUSTOMS BROKERS A S & LT Tel: 424-2369 Fax: 438-0890 Email: bp@sunbeach.net Codrington Road, St Michael CENTRAL CUSTOMS AGENCY LTD Tel: 426-5214 Fax: 436-4877 Email: maze@caribsurf.com Upstairs Rainbow Paper products Prescod Boulevard, Harbour Road, St Michael CONSOLIDATED CUSTOMS BROKERS Tel: 427-2915 Fax: 426-2357 Email: consolidatedcustombrokersinc@yahoo.com Rosebank House, Fontabelle, St Michael MARINE TRADING Tel: 426-1292 / 429-5106 Fax: 429-8121 Email: shipping@marinetrading.com.bb PO Box 425, Bridgetown T S GARRAWAY & COMPANY LTD Tel: 426-5422 Fax: 426-5427 Email: info@tsgarraway.com PO Box 106, Bridgetown, BB11000

ENVIRONMENTAL

NANCO TRANSPORT SERVICES LIMITED Tel / Fax: 436-4370 Jackmans, St Michael

FISHING CHARTERS BARBADOS Tel: 429-2326 Fax 428-7915 Email: burkesinc@caribsurf.com 50 Ridge Ave Durant’s, Christ Church

GODDARD’S SHIPPING & TOURS Tel: 426-9918 Fax: 426-7322 Email: get_shipagent@goddent.com Goddard’s Complex, Fontabelle, St Michael

VERE KING TRANSPORT Tel: 422-2459 Fax: 422-2468 Email: dkts@caribsurf.com Cemetery Lane, Road View,St Peter

CRUISE MANAGEMENT LTD Tel: 430-0900 Fax 430-0901 Email: tallships@sunbeach.net www.tallshipscruises.com The Shallow Draught, University Row, St Michael

H. JASON JONES & CO LTD Tel: 429-7209 Fax: 429-2011 Email: hjj@kensingtoncourt.com Kensington Court, Fontabelle, St Michael

WILLIAMS EQUIPMENT Tel: 425-5000 Fax: 417-9140 Email: rswil@caribsurf.com Warrens, St Michael

HERITAGE TOURISM BARBADOS NATIONAL TRUST Tel: 426-2421 Fax: 429-9055 Email: natrust@sunbeach.net Wildey House, Wildey, St Michael

INSPECTION CERTISPEC INTERNATIONAL INC Tel: +604 939 7070 Fax: +604 939 7055 www.certispec.com 2701B Esplanade street, Port Moody, BC V3H 3P4, Canada

DELCAN Tel: +905 943 0500 Fax: +905 943 0400 www.delcan.com 625 Cochrane Drive, Suite 500, Markham Ontario, L3R 9R9, Canada

INSURANCE COMPANIES

EQUIPMENT

INSURANCE CORPORATION OF BARBADOS LTD Tel: 434 6000 www.icb.com.bb Email: icb@icb.com.bb Roebuck Street, Bridgetown

REGIONAL BUSINESS SYSTEMS Tel: 426-1510 Fax: 429-9665 Email: sales@kensingtoncourt.com Kensington Court, St Michael

FISH/SEAFOOD WHOLESALE MORGAN’S FISH HOUSE Tel: 420-2324 Fax: 420-2040 Email: mfh@morganfishhouse.com Gibbons Industrial Park, Christ Church

HAULIERS CONTAINER SERVICES LTD Tel: 228-2529 Fax: 426-7845 Email: conserv@caribsurf.com Fontabelle, St Michael HILL MILLING COMPANY LTD Tel: 429-5591 Fax: 436-0411 Email: hillmilling@sunbeach.net Roberts Tenantry Road, Haggatt Hall St Michael HINDS TRANSPORT SERVICES Tel: 437-1960 Fax: 418-6657 Email: info@hindstransport.net Kendall Hill, Christ Church INCE TRANSPORT SERVICE Tel: 429-4819 Fax: 228-1658 Email: incetransport@hotmail.com Two-Mile Hill, St Michael JMI (CARIBBEAN) LTD Tel: 429-2488 Fax: 427-8648 Lower Estate Factory Yard, St Michael

GUARDIAN GENERAL INSURANCE LTD Tel: 430-4600 Fax: 429-7206 Email: winfield.king@gloc.biz Enfield House, Collymore Rock, St Michael

PLEASURE CRAFT OPERATORS ATLANTIS SUBMARINES (BARBADOS) INC Tel: 436-8929 Fax: 436-8828 Email: rgmyers@atlantissubmarines.com The Shallow Draught, PO Box 394, Bridgetown BIG GAME FISHING Tel: 424-6107 Fax: 421-7582 Email: cannon@sunbeach.net 28 Prior Park Terrace, St James CHANTOURS CARIBBEAN INC (AIR AND SEA) Tel: 432-5591 Fax: 432-5540 Email: chan@caribsurf.com Sunset Crest Plaza 2,St. James COOL RUNNINGS – CATAMARAN CRUISES Tel: 436-0911 Fax: 429-2596 Email: coolrunningscruises@caribsurf.com Ground Floor Carlisle House Hincks Street, St Michael EL TIGRE CATAMARAN SAILING CRUISES Tel: 417-7245 Fax: 421-7582 Email: info@eltigrecruises.com 28 Prior Park Terrace,St James

OCEAN ADVENTURES Tel: 438-2088 Fax: 438-3650 Email: reservations@silvermoonbarbados.com 69 Clearview Heights, St Michael SMALL CATS CATAMARAN SAILING CRUISES Tel: 421-6419 Fax: 421-7582 Email: smallcats@sunbeach.net 28 Prior Park Terrace,St James STILETTO CRUISES Tel: 429-8967 Fax: 418-0002 Email: stiletto@funbarbados.com Abbersoyle Maxwell Main Road, Christ Church THRILLER OCEAN TOURS Tel: 231-8300 Fax: 428-8787 Email: thriller-ocean-tours@caribsurf.com 14 Durant’s Golf Course, Christ Church WHY NOT SAILING CRUISES, WASN’T ME SAILING CRUISES CR’ERO ENTERPRISES CO LTD Tel: 262-3792/429-8580 Fax: 429-8580 Email: captainron@sunbeach.net 2 Danbrook, Rockley, Christ Church

PUBLIC RELATIONS PRMR INC Tel: 438 7592 Fax: 425 0551 Email: pam@prmrinc.net www.prmrinc.net PO Box 389, Bridgetown,Barbados

HANSCHELL INNISS LTD Tel: 426 6550 Fax: 427 6938 Email: barbados.shipchan@thegelgroup.com www.hanschellinnissltd.com PO Box 143, Bridgetown MARINE TRADING Tel: 426-1292 / 429-5106 Fax: 429-8121 Email: shipping@marinetrading.com.bb PO Box 425, Bridgetown ROBULK AGENCIES INC Tel: 228-8575 Fax: 228-8591 Email: sveira@robulk.com www.robulk.com James Fort Building, Hincks Street, Bridgetown SEA FREIGHT AGENCIES BARBADOS LTD Tel: 429 9688 Fax: 429 5107 Email: management@seafrt.com www.seafrt.com 1st Floor Atlantis Building, Shallow Draught University Row, St Michael WINDWARD AGENCIES LTD Tel: 425-7402 Fax: 425-7399 Email: shipping@windward.com.bb Brighton Warehouse Complex Brighton, St Michael

SHIPS’ AGENTS (CRUISE)

SHIPBUILDERS / REPAIR AGENTS

BOOTH STEAMSHIP COMPANY (B’DOS) LTD Tel: 436 6094 Fax: 426 0484 Email: info@boothship.com PO Box 263, Prescod Boulevard, Bridgetown

WILLIE’S DIVING AND MARINE SERVICES INC Tel: 424-1808 Fax: 425-1060 Email: williehassell@caribsurf.com BB24012 Lower Black Rock, St Michael

DACOSTA MANNINGS INC Tel: 430-4804 Fax: 431-0051 Email: dsealy@dmishipping.bb Dacosta Mannings Complex, Brandons, Bridgetown

SHIPS’ AGENTS (CARGO) BOOTH STEAMSHIP COMPANY (B’DOS) LTD Tel: 427-5131 Fax: 426-0484 Email: info@boothship.com www.boothsteamship.com PO Box 263, Prescod Boulevard, Bridgetown COMMERCIAL SERVICES LTD Tel: 426-0320 Fax: 429-6204 Email: coservis@caribsurf.com 2nd Floor Trident House Broad Street, Bridgetown ERIC HASSELL & SON LTD Tel: 436-6102 Fax: 429-3416 Email: info@erichassel.com.bb www.erichassell.com.bb Carlisle House, Hincks Street, Bridgetown

GODDARD’S SHIPPING & TOURS Tel: 426-9918 Fax: 426-7322 Email: get_shipagent@goddent.com Goddard’s Complex, Fontabelle, St Michael MARINE TRADING Tel: 426-1292 / 429-5106 Fax: 429-8121 Email: shipping@marinetrading.com.bb PO Box 425, Bridgetown PLATINUM PORT AGENCY INC Tel: 431-8929 Fax: 436-8908 Email: portagency@platinum.com.bb Suite 201, 1st Floor, Building 4, Harbour Business Park, St Michael

SHIPPING TROPICAL SHIPPING Tel: 426-9990 Fax: 426-7750 Email: kgoddard@tropical.com Goddard’s Complex, Fontabelle, St Michael

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SHIPS’ CHANDLERY ANCHOR SHIP CHANDLERY Tel: 436-6550 Fax: 427-6938 Email: barbados_shipchand@goddent.com Goddard’s Complex, Fontabelle, St Michael GIBBS L E & COMPANY LTD Tel: 426-1250 Fax: 436-6423 Email: legcoltd@caribsurf.com 7 Cheapside, Bridgetown

SUPPLIERS BARBADOS SMALL BUSINESS ASSOCIATION Tel: 228-0162 Fax: 228-0613 Email: theoffice@sba.org.bb Pelican Industrial Park, Bridgetown SANI SERVICES Tel: 429-5989 Fax: 429-4542 Email: saniservices@caribsurf.com Lower Dayrells Road, St Michael CRANE & EQUIPMENT LTD Tel: 427-5438 Fax: 437-7274 Email: recovery@caribsurf.com Bond 8 Lower Estate,St George

TELECOMMUNICATIONS AND UTILITIES BARBADOS LIGHT & POWER COMPANY LTD Tel: 436-1800 Fax: 429-6000/436-9933 Email: louis.ifill@blpc.com.bb PO Box 142, Garrison Hill, St Michael BARBADOS WATER AUTHORITY Tel: 427-3990 Fax: 426-4507 / 228-0724 Email: denis.yearwood@bwa.bb Pine East West Blvd, St Michael LIME Tel: 292-2103 / 292-4091 Fax: 436-9847 Email: donald.austin@cwbar.cwpilc.com PO Box 272, Bridgetown ESSO STANDARD OIL S.A. LTD Tel: 426-2181 Fax: 436-8984 Email: wayne.cadogan@exxon.mobil.com Holborn, Fontabelle, Barbados SUNBEACH Tel: 430-1569 Fax: 228-6330 Email: judy.trottar.sunbeach.net 11th Ave Belleville, St Michael

TOUR OPERATORS FOSTER & INCE CRUISE SERVICES INC Tel: 431-8915 Fax: 429-3059 Email: cruzserv@foster-ince.com Suite 201 First Floor Building No 4 Harbour Industrial Park, St Michael TRAFALGAR TRAVEL LTD Tel: 427-0332 Fax: 228-6896 Email: gemtandt@caribsurf.com www.trafalgartravel.com PO Box 60C, Goding House, Spry Street, Bridgetown

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GODDARD’S DESTINATION MANAGEMENT COMPANY Tel: 426-9918 Fax: 426-7322 Email: gst_shipagent@goddent.com Goddard’s Complex, Fontabelle, St Michael JOHNSON’S TOURS Tel: 426-5181 Fax: 429-3528 Email: info@johnsontours.com Sunny Isle Complex, Worthing, Christ Church ST. JAMES TRAVEL & TOURS Tel: 432-0774 Fax: 432-2832 Email: mari-lu@stjamesgroup.com GH House Trents,St James SUNLINC BARBADOS Tel: 436-1710 Fax: 436-1715 Email: jaanakunton@sunlinc.net Email: kavita.Sandiford@sunlinc.net 14 Welches Terrace,St Thomas WEST INDIAN INTERNATIONAL TOURS LTD Tel: 435-7051 Fax: 435-7071 Email: reservations@witt.net Worthing Main Road, Christ Church

TOURIST ATTRACTIONS ANDROMEDA BOTANICAL GARDENS Tel: 433-9384 Fax: 433-9384 Email: info@andromedagardens.com Bathsheba,St Joseph BARBADOS WILDLIFE RESERVE Tel: 422-8826 Fax: 422-8946 Email: bprc-wr@caribsurf.com Farley Hill,St Peter FARLEY HILL NATIONAL PARK Tel: 422-3555 Farley Hill,St Peter THELAN INC [FLOWER FOREST BOTANICAL GARDENS] Tel: 433-8152 Fax: 433-0774 Email: flowerforest@caribsurf.com Richmond,St Joseph FOLKESTONE MARINE PARK & VISITORS CENTRE Tel: 422-2871 Fax: 432-2793 Email: folkstonemarine@yahoo.com Church Point, Holetown,St James

MOUNT GAY VISITORS CENTRE Tel: 425-8757 Fax: 425-8770 Email: Charmaine.hooper@remy-cointreau.com PO Box 208, Bridgetown ORCHID WORLD Tel: 433-0306 Fax: 433-0774 Email: orchidworld@foster-ince.com Groves,St George SUNBURY PLANTATION HOUSE Tel: 423-6270 Fax: 423-5863 Email: sunbury@caribsurf.com Sunbury Plantation House, Sunbury,St Phillip

STEVEDORES BOOTH STEAMSHIP COMPANY (B’DOS) LTD Tel: 436-6094 Fax: 426-0484 Email: info@boothsteamship.com PO Box 263, Prescod Boulevard, Bridgetown CARGO HANDLERS LTD Tel: 430-4824 / 5 Fax: 431-0878 Email: cargo_handlers@dmishipping.com Dacosta Mannings Complex Brandons, St Michael ERIC HASSELL & SON Tel: 436-6102 Fax: 429-3416 Email: aswad@EricHassell.com.bb Email: erica@EricHassell.com.bb www.erichassell.com.bb Carlisle House, Hincks Street, Bridgetown GODDARD’S SHIPPING & TOURS Tel: 426-9918 Fax: 426-7322 Email: gst_shipagent@goddent.com Goddard’s Complex, Fontabelle, St Michael MARINE TRADING Tel: 426-1292 / 429-5106 Fax: 429-8121 Email: shipping@marinetrading.com.bb PO Box 425, Bridgetown SEA FREIGHT AGENCIES BARBADOS LTD Tel: 429-9688 Fax: 429-5107 Email: management@seafrt.com 1st Floor Atlantis Building, Shallow Draught University Row, St Michael

SUPERMARKETS

GUN HILL SIGNAL STATION Tel: 429-1358 Fax: 429-9055 Fusiliers Road, Gun Hill, St George

CARLTON & A1 SUPERMARKET Tel: 417-7675 Fax: 424-6975 Carlton, Black Rock, St Michael

HARRISON’S CAVE Tel: 438-6640 Fax: 438-6645 Email: jgrant@harrisonscave.com Welchman Hall,St Thomas

EMERALD CITY SUPERMARKET Tel: 416-7675 Fax: 416-3333 Email: emeraldcity@sunbeach.net Six Roads, St Philip

HIGHLAND ADVENTURE CENTRE Tel: 438-8069 Fax: 426-8687 Email: manager@barbadostours.bb Highland, Cane Field,St Thomas

SUPER CENTRE JB’S Tel: 426-9830 Fax: 431-9668 Email: Susie.alleyne@supercentre.com www.supercentre.com Sargeant’s Village, Christ Church

MALIBU VISITORS CENTRE Tel: 425-9393 Fax: 425-8371 Email: malibubeach@sunbeach.net Brighton, Black Rock, St Michael

SUPER CENTRE BIG B Peronne Plaza Tel: 435-7927 Fax: 435-7209 Email: Charles.lynch@supercentre.com www.supercentre.com Worthing, Christ Church

SUPER CENTRE WARRENS Tel: 417-5200 Fax: 417-5252 Email: Richard.cox@supercentre.com www.supercentre.com Warrens, St Michael TRIMART SUPERMARKET Tel: 430-8000 Fax: 429-5223 Email: twilson@trimartinc.com Email: wbatson@trimartinc.com Haggatt Hall, Mall Internationale, St Michael POPULAR DISCOUNT Tel: 227-1102 Fax: 425-3740 Email: bjvaluemarket@caribsurf.com Spooners Hill, St Michael PEOPLE’S MARKET Tel: 418-4540 Fax: 435-1295 Email: peter_chandler@rlseale.com.bb Tudor Bridge, St Michael PRICESMART Tel: 417- 6278 Fax: 417-9428 Email: vsobers@pricesmart.com Warrens, St Michael SHOP SMART INC Tel: 432-8528 Fax: 432-7347 Holders Terrace,St James SAVE A LOT VALUE MART Tel: 420-1912 Harvest Plaza, Oistins, Christ Church LIQUIDATION CENTRE Tel: 431-0880 Fax: 431-9115 Bay Street, St Michael

TAXI OPERATORS BRIDGETOWN PORT TAXI CO-OP SOCIETY Tel: 431-0605 Email: btownporttaxicoop@hotmail.com Harbour View, Bridgetown INDEPENDENT SEAPORT TAXI SERVICE Tel: 426-0090 Careenage, Bridgetown

TUG BUILDERS DAMEN SHIPYARDS GORINCHEM Tel:+31 183 63 92 67 Fax: +31 183 63 77 62 Email: EvdA@damen.nl www.damen.nl PO Box 1, 4200 AA Gorinchem, The Netherlands

UNIONS BARBADOS WORKERS' UNION Tel: 426-3495 Fax: 436-6496 Email: bwu@caribsurf.com Solidarity House, Harmony Hall, St Michael NATIONAL UNION OF PUBLIC WORKERS Tel: 426-1764 Fax: 436-1795 Email: nupwbarbados@sunbeach.net Dalkeith Road, St Michael

1961-2011

Barbados Port Inc (BPI) University Row, Bridgetown, Barbados Tel: +246 434 6100 Fax: +246 429 5348 www.barbadosport.com