Your Magazine, Your Hospitals
Ten days that rocked our world page1&2
Your Hospitals, Your Health on page 3
Awards, awards, awards pages 4–8
Specialist Vascular Centre page 9
Big Plan cut out • Your news and much more!
Ward 20 Team.
Jacqueline Marlow, Ward 24.
MAU Team.
10
0 free beds. 28 escalated beds in Cardiac Cath Lab, Day Case Unit, MAU, EMDU, Gynae. Patients slept overnight in Emergency Department.
1
2
3
Clinic room on Ward 23 de-escalated and reinstated for chest drains and scans. 60 free beds.
Stroke patients admitted to designated stroke beds within 4 hours. SAU assessment area de-escalated. 94 patients discharged.
MAU able to accept Emergency Department patients immediately on ‘decision-to-admit’.
Patients slept overnight in Day Case Unit.
START
Before Perfect 10
COMPLETE DE-ESCALATION THROUGHOUT THE HOSPITAL.
Stroke physiotherapy facility reinstated for the first time in 2 years Use of McKesson bed management system has increased by 67%.
Day Case Unit de-escalated. 30 free beds.
1
TIMELINE
Ten days that made a lasting difference
4
5
64 free beds.
Emergency Department 4 hour target achieved this week. 101 free beds.
100% of Emergency Department patients treated, admitted or discharged within 4 hours. 31 patients repatriated in ten days, just 2 patients awaiting transfer more than 48 hours. 38 medical outliers.
Ward staff report having time and space to give good care.
6
7
8
9
10
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
Day 9
Day 10
# Free beds
0
30
33
49
28
60
63
64
44
16
# Escalated beds
28
37
22
10
5
0
0
0
0
4
# Emergency admissions (average 75)
82
74
61
71
83
60
66
60
92
62
# Medical outliers (average 54)
63
60
58
48
38
36
36
36
38
38
% Board rounds started by 10am
63
67
67
85
74
48
33
44
81
79
# Consultant ward rounds
86
81
58
75
59
31
34
26
60
45
# Patients had senior review
558
581
506
501
493
347
292
315
488
536
% Discharges before noon (average 20%)
14
24
22
14
23
37
10
20
14
16
FINISH
PERFECT
Nurses Charlotte and Vicky
Inpatient Ultrasound Team.
Ward 12 Team.
Perfect 10- Making a lasting difference In May our senior management and clinical teams launched an initiative called Perfect 10, which was a ten day initiative designed to improve patient flow in our hospitals, so that we could admit patients swiftly, look after them in the right place, and make sure they didn’t experience any delays. Staff across both hospitals worked hard, focusing collective efforts in freeing up beds, de-escalating areas, reducing the number of medical outliers, achieving timely discharge, and eliminating delays in the patients’ pathways. We started the ten days with no free beds, escalated areas across both hospitals, patients sleeping in Emergency Department, few planned discharges, and a frazzled workforce. Fast forward ten days and we managed to free up beds – in fact on day 8 we had more than 100 free beds across both hospitals. We de-escalated throughout both hospitals, and have been able to reinstate the intended purpose of areas such as SAU assessment, ward clinical rooms and stroke physio. Patients are moving from Emergency Department to MAU and onto wards much more seamlessly. On day 10 we had just 31 medical outliers in Preston which is a massive improvement so we’re really starting to manage our beds much better.
number of people attending Emergency Department in the Perfect 10, nor in the number of emergency admissions. And we had a bank holiday weekend right in the middle. So how have we achieved this fantastic transformation? You have achieved this by changing the way you work. And what is working is : 1. Early and productive board rounds 2. Early consultant ward rounds 3. Senior review, every day, before noon 4. Additional systematic weekly review of all patients with a +7 day length of stay 5. Planning discharges from the moment a patient is admitted 6. Recording an Estimated Day of Discharge for every patient 7. Prescribing TTOs the day before discharge 8. Booking transport the day before discharge 9. Discharging 40% plus patients before noon 10. Challenging any delay in a patient’s pathway
been working in a different way. By thinking ahead and planning a patient’s discharge from the point of admission, having focused board and ward rounds early in the day, and really challenging any delays we can free up beds to give you time and space to give the kind of care you want to give. We saw some great examples during Perfect 10 of staff feeling empowered to make changes in their areas, and lots of staff told us about the difference good patient flow makes to patients in the wards and the whole working environment. Having a bit of capacity has given everyone a boost and re-engergised people so we need to keep this up. The principles we adopted during Perfect 10 will help us improve flow going forwards if we can embed this new approach, so let’s work together and make a lasting difference for our patients and for everyone who works here!” The aim now is to embed this change so we don’t lose momentum, and you can continue to have the time and space you need to deliver good care. So we’re moving straight into the Perfect Month, and on to the Perfect Year.
“ Together we made a real difference during Perfect 10 by changing the way we work.”
And patients are leaving hospital when they’re medically fit. Staff across many services are reporting they have the time and space to give the kind of care they want to give, so satisfaction and morale has shot through the roof! There has not been any significant decrease in the
Suzanne Hargreaves, Operations Director, who coordinated the initiative said, “Together we made a real difference during Perfect 10 by changing the way we work. We didn’t invest any extra money, and had no extra staff, so we’ve achieved this great progress ourselves. Some of our staff worked extra hours and provided additional support during the Perfect 10, so we’re looking at how we can resource what worked for the future. But the key here has
Our general managers will be organising debriefing sessions in every service to look at what’s worked and what you need to do to maintain this progress going forwards. We know that we organised some additional support during Perfect 10 so we’ll also be reviewing that to see what we need to sustain in the future. See the impact the Perfect 10 has had in your area, and what you’re going to do in the future, on the intranet, have a look.
Connect Magazine Summer 2015
Your Hospitals Your Health
Your Hospitals Your Health is our engagement programme to involve stakeholders - patients, families, the general public, third sector and professional organisations such as commissioning groups and local authorities, in reviewing how we provide hospital services. Since winter, senior teams in each directorate have been reviewing each of our clinical services. Each clinical service strategy review has taken into account performance, quality, workforce, market competition and commissioning intentions, to help us build a picture of how we need to deliver services in the future. At the same time we’ve been reviewing our hospital estate, and developing a site masterplan. The site masterplan is a blueprint for what services we’ll be providing where, and how these fit together. A wide range of staff attended a workshop in February to discuss how we should provide services in the future, and how our hospital buildings need to function to support this. Carole Spencer, Director of Strategy, is leading this work and said, “Now we have completed an initial scoping phase we want to make sure all our staff know what’s happening, and more importantly are actively contributing to future planning. If you haven’t been involved so far speak to your 3
Look out for updates in Team Brief every month, and the masterplan intranet site. general manager, clinical director or head of nursing to find out about the exciting plans for your service.” Karen Partington, Chief Executive said, “Everyone can see that the hospitals are becoming increasingly busy. This work is critical to helping us manage this demand, so that patients who need elective surgery don’t experience delays because of rising urgent medical admissions, in modern facilities that are designed for how hospitals need to work now and in years to come. This is just the start of a journey that may take us up to ten years, but it’s important that we plan for the future now. The NHS has changed massively in recent times and further challenges are inevitable, so we need to be proactive and agile so we’re in control of our future and can continue to deliver high quality care for our patients.”
Challenges for the NHS This is a period of unprecedented change and challenge for the NHS. The population is ageing. The number of over 85 year olds will increase by 106% by 2032. And elderly people are more likely to be admitted to hospital and stay in for longer than younger people, in fact three times longer. More people are developing long term conditions such as heart disease, respiratory conditions and diabetes. The number of people with three or more long term conditions is predicted to top 1 million by 2018. And people with long term conditions use more health and social care services. We are living increasingly unhealthy lifestyles – 1 in 5 of us smoke, 1 in 3 of us drink too much alcohol and 2 in 3 of us are overweight, and this is causing a rise in largely preventable conditions such as cancer. And together these factors are creating a significant increase in demand for healthcare services, which means hospitals are getting busier and busier. As well as managing this increase in demand, the NHS needs to continuously improve the quality of care provided to deliver better health outcomes and patient experience. This means concentrating services for less common and complex conditions in fewer hospitals where clinicians can develop expertise and experience, and providing the same standards of care 24 hours a day, seven days a week, which is a particular challenge when there is a shortage of nurses and specialist staff. And the NHS Five Year Forward View says we need to focus on preventing ill health, and reorganise care around patient’s needs rather than organisational boundaries – so we need to change how we work. And all of this is in the context of continued financial pressure where NHS organisations need to save money every year.
New talent management programme The Organisational Development team has launched a new talent management programme which is designed to recognise excellence and rising stars and to get staff thinking about their future career path. The programme consists of a half day induction, followed by a ‘career MOT’ two day intensive development workshop which is informative,
insightful and fun. It also includes one to one coaching and training sessions on managing performance, leading teams and finance.
an individual must have the capacity and/or capability to move on to the next level as well as an appetite for further career progression.
The programme is open to all bands and areas, but attendance is by invite only, either to those identified as ‘Rising stars’ in their appraisals by their manager or if another manager recommends them. In order to be a ‘Rising star’
If you would like to find out more information about the Talent Management Programme, please contact alex.brown@lthtr.nhs.uk
Accredited awards We held an Accredited awards evening in February. 93 members of staff were invited to attend and awards were presented by Chief Executive Karen Partington and Chairman Stuart Heys.
Outstanding contribution as Course Medical Director for NLS. Midwife Emma Gornall was given an award for completion of her ICIC on the Generic Instructor course (GIC.)
Awards were presented to Dr Chris Best, Clinical Director in Anaesthetics and Dr Graham Jones, Consultant in Anaesthetics, for Outstanding contribution as Course Medical Directors for ALS. Dr Richa Gupta, Paediatric Consultant was given an award for
Other awards were also presented for Preparation for Mentorship Course; Current issues in acute care course; Supervisory Development Course; ILM Level 3 Award in Leadership & Management; ILM Level 5 Award in Leadership & Management.
Our midwives win national midwifery award Our midwifery team have been named as winners of the ‘Evidence into Practice’ category at the Royal College of Midwives Annual Midwifery Awards, for their work in developing midwifery-led birth centres at both Royal Preston and Chorley hospitals. Last year, we were awarded £754,000 by the Department of Health to invest in the development of maternity services at our hospitals. Later that year we opened the Chorley Birth Centre midwifery-led unit and we have recently opened another birth centre at Royal Preston Hospital. The funding was awarded following a bid produced by our midwives to improve maternity services for our patients.
throughout her stay and the new units also include overnight suites which can accommodate both parents and their new baby. Both of our birth centres are midwifery-led, however, consultants, obstetricians and paediatric staff can easily and quickly access the unit if required. Dr Tracey Cooper, Consultant Midwife, said: “We are delighted to have won this award. The team has worked so hard to develop midwifery-led care at both of our hospitals and we are pleased to say that it is making a real difference to the lives of pregnant women and their families.”
Our birth centres provide a homely, comfortable environment and now include new state-of-the art birthing rooms and integrated birthing pools. The rooms have enough space to accommodate the mother’s partner
Connect Magazine Summer 2015
Workforce and Education awards The first ever Workforce and Education awards have been held to recognise all the fantastic work that is being done within the Directorate. Awards were given for a range of things, such as outstanding contribution to patient care, innovation and creativity and living the values.
Team of the Year: Clinical Education/HR Recruitment/Student Support Team/Risk Management Team. A cross team effort of all the above teams working together in collaboration into supporting recruitment over the last 12 months.
Outstanding contribution to patient care: The Clinical Librarian team. For the transfer of corporate policies and guidelines over to the library catalogue.
Innovation and Creativity: Kate Harrison. For her work in developing the School of Nursing programme. 5
Living the Values: Joint winner: Andy Faulkner from the Organisational Development team. For being helpful and supportive to all those he comes in contact with. Joint winner: Joanne Hocknull from the Organisational Development team. Joanne consistently shows care and compassion, she accepts ownership readily and is solution focused.
Outstanding Individual of the Year: David Leech
Business/Financial Acumen: Resuscitation Office, Louise Saynor. Louise has been responsible for implementing the Resuscitation trolley equipment central store (across both sites) which has resulted in increased patient safety and a projected Trust saving of ÂŁ50-ÂŁ80k annually due to a reduction in the expenditure and also to the waste management services.
Our library services receive 100% score in national ratings Our library service has received a score of 100% compliance with national standards, something that has never happened before to a library service in the North West. The full marks result was awarded to our library and knowledge service, by the Library Quality Assurance Framework (LQAF.) The standards are designed to help develop a high quality library and knowledge service that enables NHS
Radiographers win Advancing Healthcare awards
National accreditation for our Endometriosis centre
Consultant Practitioner Radiographer Tracey Ellis and Advanced Therapy Radiographer Rachel Shaw, have won two categories in the Advancing Healthcare Awards. The first award was given for their non-medical prescribing in radiotherapy project. The team has introduced supplementary radiography nonmedical prescribing, and a system whereby cancer patients are reviewed by a specialist radiographer in a dedicated review clinic. Patients are now reviewed weekly, or more frequently if necessary, with an approach that will also take into account their psychosocial needs, thus providing a patient-centred, holistic consultation. They were also named winners of the Chief Allied Health Professions Officer’s Spotlight award for clinical leadership, at the same awards.
We have been awarded national accreditation for our Endometriosis centre.
staff to access the information and skills to use, evaluate and implement evidence in both clinical and management decision making. Our library team has received 100% compliance with the national standards, the only organisation to achieve this in the North West.
Shortlisted for two business awards! We have been shortlisted for two business awards in the ‘employer of the year’ and ‘most innovative employer’ categories.
Endometriosis is a common condition in women where tissue that behaves like the lining of the womb, is found outside the womb.
We have been shortlisted for the BIBA awards, which are the ‘Be Inspired Business Awards’ for our work with apprentices, our widening access programme and our preemployment programme.
Endometriosis affects around two million women in the UK and is a long-term condition that can cause pain, fertility problems and can also contribute to a lack of energy or depression.
Jackie Higham, Widening Participation Manager, now has to attend an interview in front of a judging panel before the winners are announced.
The Preston Endometriosis centre, at Royal Preston hospital, has been awarded accreditation status by the British Society of Gynaecological Endoscopy (BSGE.) We are one of only a few centres in the North West to achieve this status.
National standard for hotel services Our hotel services have been awarded the national standard for customer service. Our hotel services, which includes our cleaners, catering staff, porters, transport, security, general office, linen, accommodation and stores staff, has been awarded the cabinet office Customer Service Excellence (CSE) national standard. The CSE certificate was developed to offer public services a practical tool for driving customer focused changes. We were originally awarded the standard in 2012; it’s valid for a period of three years, and an on-site review is undertaken annually. We have recently been awarded the standard once again.
To achieve the standard, we were assessed against five criteria, including customer insight, the culture of the organisation, information and access, delivery and timeliness and quality of services. Alison Slater, Assistant Director of Hotel Services, said: “We are delighted to be awarded this standard once again. Our staff work so hard to maintain the highest standards for our patients and it’s great that the hard work has been recognised.”
Recognition for our organ donor services Ian Trenholme, Chief Executive of NHS Blood and Transplant and Anthony Clarkson, Assistant Director of Organ Donation and Nursing have visited staff at Preston. They were keen to learn more about our ED organ donor pathway and the excellent work we do in allowing families the opportunity to consider their loved ones wishes and facilitating decisions made in life after death.
Connect Magazine Spring 2015
QUALITY AWARDS
SPECIAL AWARD Sue Reed, Nursing Director Special Recognition for Contribution to Quality
WINNER
SAFE
SAFE
SAFE
‡ Orthopaedic Spinal Team • Orthopaedic Spinal Rapid Access Service (OSRAS)
‡P harmacy, Estates, Productive Ward,
‡ Newborn Observation Track and Trigger Score (NOTTS) development team • Introduction of a Newborn Observation Track and Trigger Score (NOTTS)
EFFECTIVE
WINNER
‡ Amputee Rehabilitation Team led by Dr Fergus Jepson • SMRC ‘Enhanced War Veteran Centre Status’.
Infection Control, Medical Illustration, Architects, Ward Managers • Safe and Secure Storage of Medicines Project
EFFECTIVE
EFFECTIVE
‡ Restorative/Oral and Maxillofacial Surgery/ Maxillofacial Laboratory • Restorative Dentistry and TeamworkImproving oral rehabilitation and quality of life of Head and Neck cancer patients with maxillofacial defects
‡ Integrated Discharge Team • Development and implementation of step up and step down patient pathways across the local health economy
WINNER
CARING
CARING
CARING
‡ Bereavement and Donor Support Team • Death Certification and Body Release Process
‡ Critical Care Unit, Research and Innovation, Lancs and S Cumbria Critical Care Network, Blended Learning Team • Sleep Improvement Programme in Critical Care
‡ Sister Elaine Walmsley and Helen Willott, After Critical Care Patient and Relative Support Group • Critical Care Patient and Relative Support Group
Key to symbols: ‡ Nominated Team/Individual. • Development.
7
Celebrating staff achievements More than 200 members of staff gathered at Park Hall Hotel in Chorley on Friday 17th April to celebrate the achievements of individuals and teams over the past year at our annual Quality Awards. The Quality Awards highlight excellent care delivered by staff and is a chance to showcase new innovations that have been introduced by teams to make a positive impact on the experience of patients, as well as to staff at our hospitals.
WINNER
Sue Reed, Nursing Director said: “Every single member of staff has an important role to play and a contribution to make in maintaining and improving hospital services and care for our patients. Our annual Quality Awards event is a fantastic opportunity to celebrate the achievements of individuals and teams over the past year, and acknowledges the tremendous commitment and efforts of our staff who strive to provide the best care for every patient.”
Karen Partington, Chief Executive said: “The annual Quality Awards is a fantastic event and it’s great to see the huge range of initiatives that our staff have proactively implemented over the last year to improve quality of care for our patients. It makes me so proud to see how hard our staff work to deliver excellent care with compassion for our patients.” Congratulations to all those who were shortlisted and a big well done to all the winners.
RESPONSIVE
RESPONSIVE
‡ Ebola Preparedness Group • Ebola Preparedness
‡ Nutrition Nursing Team • A 7 day Nutrition Nursing Service
‡ Accident and Emergency Physiotherapy Team • Physiotherapists as Primary Contact Practitioners in RPH ED
WORKING TOGETHER
WORKING TOGETHER
‡ Jackie Higham • Preston Widening Access Programme
‡ BSc Nursing (Adult Programme Project Team) • BSc Nursing (Adult) Programme Interview format
RESPONSIVE
WINNER
WORKING TOGETHER ‡ e-rostering, workforce, employee services team, IT, procurement, temp staffing • Implementation of an electronic rostering system (healthroster) for nursing rosters and its integration with the Employee Service Team and Temporary Staffing Teams
WINNER
GOVERNORS SPECIAL AWARD
GOVERNORS SPECIAL AWARD
GOVERNORS SPECIAL AWARD
‡ SMRC Patient and Public Involvement Project Team • Provision of Specialist Children’s Play Area and Waiting Room
‡ Katrina Rigby and Angela Phillipson • Development of high quality infrastructure and culture to promote research within Women’s Health
‡ Danielle Berry • Leadership
Connect Magazine Summer 2015
The Big Plan
The new hybrid theatre in progress.
Our Big Plan sets out what we need to do in the year ahead, on our journey to achieving our three strategic aims, and provide excellent care with compassion. We have made some great progress in the past year, including establishing a unique nurse degree programme, being designated as a regional vascular centre, and developing a clinicianled approach to IT, as well as continuing to deliver safe and effective care for our patients and expanding our research activities. But we still have lots to do and there are plenty of challenges ahead. Work has started on our clinical service strategies, and developing the masterplan so that our hospital buildings enable the delivery of transformed models of care in the future is a key priority for us in the coming year. We will also be developing the critical care unit at Preston, and establishing additional teaching facilities at Chorley. And the good progress we made during the recent Perfect 10 initiative to improve patient flow must continue. We have requested financial support from Monitor and are forecasting a £47m deficit for the end of this year, so it is absolutely critical we deliver our local efficiency targets. If you missed the Big Plan events you can see the presentation on the intranet. Divisional and directorate teams are now working on how to implement the Big Plan locally, so get involved in those discussions. Please find the new Big Plan to cut out and keep on the back page of this issue of Connect Magazine.
The Vascular team having a look at the new hybrid theatre as it’s being built.
Vascular Centre Last year we were designated as a regional major vascular centre for South Cumbria and Lancashire. Similarly to major trauma, patients who have serious vascular conditions have better outcomes when treated by clinicians who specialise in their conditions and who have access to the right support and facilities. Over the past year we have been working in partnership with University Hospitals Morecambe Bay; Blackpool; and Wrightington, Wigan and Leigh to transfer vascular services on a phased basis to the new major vascular centre at Royal Preston Hospital. Since last year all out of hours emergency vascular surgery has been undertaken at the major vascular centre, and all inpatient vascular surgery and vascular interventional radiology previously undertaken at Morecambe Bay has now transferred. These services will also transfer from Wigan and Blackpool over the next year.
and are top class surgery and interventional radiology facilities. We have also been recruiting the specialist team, with additional interventional radiologists, radiographers and specialist nursing staff joining in the past few months. Marion Hopwood, programme lead said, “This has been a very complex project that has required discussion and agreement amongst four hospital trusts, the establishment of a new team and transfer of some staff, design of clinical pathways and new ways of working, implementation of clinical standards, and building a brand new facility! And though challenging, we have managed to successfully transfer the first phase of services which means patients can now receive specialist care in a modern purpose built environment and this gives them the best chance of recovery.”
We were designated as a regional major vascular centre for South Cumbria and Lancashire
Whilst the service transfer has been happening we’ve been building a new vascular suite – theatres 14 and 15 (the hybrid theatre) opened in April,
9
Public Health England visits our innovative elderly care programme The Nursing Director of Public Health England has visited us to see the innovative work that we are doing to improve care for our older patients. Professor Viv Bennett visited Chorley in February to witness the work of our Older People’s Programme. Our Older People’s Programme was created in 2013 and was designed to deal with an ageing population and an increase in older patients, many of whom are living with dementia or multiple conditions.
The aim of the programme is to make our hospital environments fit for purpose and to equip our staff with the right knowledge and resources to safely and compassionately care for people with dementia. Professor Viv Bennett also met up with our Hospital Alcohol Liaison Service (HALS) to understand how the challenge of alcohol related admissions are being addressed.
Lord Willis with Nursing Director Sue Reed, Workforce and Education Director Karen Swindley, Associate Director of Nursing Katie Swarbrick and the Clinical Education team.
First in the country to launch innovative course to tackle shortage of nurses We have partnered up with The University of Bolton to launch an innovative undergraduate nursing degree course, designed to develop more nurses for the future. The unique partnership means we are the first in England to offer student nursing places that are not commissioned by Health Education England. Each year 50 places will be available on the three-year full-time programme, developed to tackle the shortage of nurses both nationally and locally. The first 25 students began the course in February. They are the first nursing students in England to fund their studies through the student loan system. After successful completion of the course, each graduate will be given the opportunity to take up an entry-level staff nurse post with us. The course, which has been built on the University of Bolton’s 30-year experience as a healthcare
professional courses provider, includes a wide variety of teaching and learning delivered by staff from both the University and here at Lancashire Teaching Hospitals NHS Foundation Trust. Teaching will include lectures, workshops, one to one tutorials and ‘on the job’ training with hospital staff during clinical placements. Sue Reed, Nursing Director said: ‘We are delighted to have co-designed this innovative course with the University of Bolton and we hope that this will help us develop caring and compassionate nurses of the future. We have worked closely with the university to develop a detailed education programme and we look forward to helping to develop fantastic nurses who will be a real asset to our patients.’ Karen Swindley, Workforce and Education Director said: ‘This is a great example of the NHS working in a completely new way to
tackle workforce challenges. We are passionate and committed to developing quality assured education and we have a history of success with the delivery of the undergraduate medical programme.’ We were delighted to welcome Lord Willis, the independent chair of Health Education England’s Shape of Caring Review, who visited us to find out about the groundbreaking new undergraduate nursing degree course. Lord Willis, Independent Chair of the Shape of Caring Review said, “I congratulate Lancashire Teaching Hospital on the development of its nursing degree programme. I am delighted when trusts such as this innovate within the current system and overcome barriers to develop a workforce which will meet service needs and deliver high quality care.”
Connect Magazine Summer 2015
Staff raise money in memory of porter Staff on the Rawcliffe and Winstanley wards organised a raffle in aid of St Catherine’s Hospice in memory of Paul Conway, a porter from Chorley who utilised the services there up until his death.
Cake sale on Leyland ward Staff on Leyland ward organised afternoon tea for patients, visitors and fellow colleagues to raise money for Macmillan cancer support. Cakes were baked and donated by the team of therapists and nurses on the ward and they raised £110. They now want to make this an annual event!
All staff on the wards contributed items for the raffle and they made up hampers and individual prizes. Staff and patients got behind this fund raising effort, with particular mention to Tracy Crook, she oversaw the collection and super selling skills in achieving a grand total of £1016.27.
Celebrating Chinese New Year Staff at the Medical Rehab Unit have been celebrating the Chinese New Year with our patients. The special group therapy session focused on the Chinese New Year theme and included a large Chinese dragon, quiz, a sing along and people could even attempt to eat noodles with chopsticks! The celebration was open to all patients, as well as their loved ones.
Research Nurse swimming 22 miles for charity Paediatric Research Nurse, Angela Waktare has swam 22 miles – the equivalent of the English Channel to raise funds for Diabetes UK. Angela decided to take part in the Swim 22 challenge because diabetes is a cause close to her heart after working with children with Type 1 diabetes for many years. The challenge gives participants three months in which to swim 22 miles, in their local pool, either as a solo swimmer or as part of a team. Angela said: “It sounded like a fun way to raise funds for the charity and to stay fit. As a research nurse, diabetes is still a part of my work and this is my way of helping to raise awareness of the condition.” For more information on Swim 22 visit: www.diabetes.org.uk/Get_involved/ Fundraising-events/Swim22/
11
Muslim society fund new lifesaving equipment A generous donation from the Preston Muslim Society has helped to fund new life-saving equipment for the Rosemere cancer centre. In just over six weeks, families using eight local mosques raised £38,340.86, which included £5,000 donated by youngsters alone. The money goes towards funding new technology that helps to detect lung cancer earlier than ever before, giving patients a better chance. Iqbal Adam from the Muslim Society, said: “It is our great pleasure to play a part in keeping this important piece of life-saving equipment in Preston. As a community, we feel it is our duty to help the hospital and we extend our thanks to the trust and Rosemere for their ongoing care.” The mosques that contributed were the Jamea Mosque, Masjid e Falah, Maahadus Shuhaba, Quwwutul Islam, Masjid e Saliheen, Masjid Quba, Masjid e Salam and Madina Masjid.
Psoriasis support group Tea parties on elderly care wards It was national Nutrition and Hydration week in March and to mark the occasion our catering services staff held tea parties for our elderly patients and enoucouraged our younger patients to help prepare meals. Our elderly care teams held several tea parties on our elderly care wards; Barton, Bleasdale, Rookwood A and Rookwood B. There was also a ‘cocktail and canapé’ event on Ribblesdale ward with a variety of therapeutic treatments and on ward 8 staff got patients involved in making their own simple snacks. There were also displays within Charters and Chorlies restaurants to raise awareness and promote eating for health.
There is a Psoriasis support group at Chorley Hospital on the first Thursday of the month at the dermatology resource centre 7pm–8pm.
Neurophysiology team run half marathon A small team from the Neurophysiology department have completed the Blackpool Half Marathon to raise money for the British Heart Foundation. The team was led by Clinical Physiologist Anne Fowler who will also be trekking the Lares Trail to Machu Picchu in October. Anne has raised £1545 to date and in addition to the half marathon her fundraising has included cake sales, a quiz night and a ceilidh.
Health and Safety week The Physical Risk department hosted Health and Safety week in March. The aim was to raise awareness of general safety within the trust. A variety of safety events took place and staff were asked to submit a safety suggestion and they were entered into a prize draw.
Kerry Silcock, Health Care Assistant on ward 18 won 1st prize, a Kindle tablet.
Datix improvements The Datix incident reporting system has been updated to make it easier to report and process incidents. Datix training is available for everyone, ring x4685 or email datix@lthtr.nhs.uk for details.
Health & Wellbeing Fruit and Veg For the past six months staff from the pharmacy department have been piloting a fruit a veg scheme where they can order fresh fruit and vegetables and have it delivered to work.
Boogie boards on ward 3 Staff on ward 3 have been presented with six boogie boards (like a tablet that patients who cannot speak can use to communicate) and a Vascular Doppler which we use to monitor the free flap reconstruction on patients who have had oral reconstruction for head and neck cancer. The equipment was donated by the Swallows charity, who are a support group for patients with Head and Neck Cancer in the Preston and Blackpool area. They actively fundraise for both Preston and Blackpool Hospitals Photo left to right are Rachel Hewitson Speech Therapist, Dave Robinson Swallows, Catherine Slater Physiotherapist, Stephen Taylor Ward Manager Ward 3, Joanne Moore Assistant Practitioner, Norman Hill Swallows, Tracey Cairns Specialist Head and Neck Nurse, Nicola Senior Physiotherapist.
Rodney Foster, Health Safety and Environmental Officer, said: “Our staff work very hard to ensure patients and others are safe within the hospital but we all need to remember to take care of ourselves too and try to avoid unnecessary injury. We are very pleased with the response from staff, many departments participated with their own events that focused on local safety issues. Many good safety suggestions came in and we are now looking at them all.”
For £4.00 customers can order fruit, vegetable or salad bags and have them delivered the following week. After a successful trial in the pharmacy department the plan is to hopefully roll this out to other departments. Sonia Shaw has been running the scheme for pharmacy and is willing to give advice or information. If you are interested in setting up a new distribution point from your department contact the Health and Wellbeing Committee via Louise Robinson louise.robinson@lthtr.nhs.uk
Workout at Work Day 12th June ‘Workout at Work Day’ is organised by the Chartered Society of Physiotherapy to highlight the importance of keeping active at work to maintain good health and well-being. On 12th June there will be lunchtime walking groups, and meta-fit, military fitness and pilates taster sessions. Have a go at the exercise bike challenge and ‘take the stairs’ pledge. Local gym instructors will be on hand at the education centres to give you advice about keeping fit and will be running a Wii sports challenge. Keep an eye on the intranet for more details.
Beginners running club The Royal Preston Hospital running group met up for the first time on Tuesday the 14th April. The first group met at 3.30pm with four beginners, the second group met at 5pm with nine beginners. It was a lovely sunny day for the first meeting. The session started with a brisk walk to a small local park. Once at the park the group did a few warm up exercises to loosen up. The running session consisted of one minute running, followed by 90 seconds recovery walk, we then repeated this eight times in total. Everyone ran at their own individual pace. After the running they then practised a few gentle stretches. Over the next few weeks the group will steadily increase the time spent running. Anne Gardner said: “I really enjoyed the run, it was well organised and planned out, looking forward to the next session.” Gwen Quayle said: “Friendly group, not hard first lesson, made me feel I could achieve it.” For those of you who have missed out this time there will be another series of eight beginners running sessions starting on Tuesday 3.30pm or 5pm 21st July, meeting in front of the Day Treatment Centre at the front of the hospital, cost £10.00 for the series. If you are interested or want more information please contact Julia.rolfe@lthtr.nhs.uk
Connect Magazine Summer 2015
Critical Care memorial service
Ovarian cancer awareness month
Our Critical Care staff have hosted the 15th memorial service for the relatives of all the patients who have died in the last year.
March was ovarian cancer awareness month and the Gynae Oncology Specialists nurses had a display stand in Charters Restaurant to raise awareness.
Chaplain Jean Harris led the service in the chapel at Preston. As part of the service, each relative was given a white rose as a symbol of love for those who they have lost. Many families stayed after the service to light a candle and write a message in the book of remembrance and on the tree of remembrance.
Staff handbook app We have just launched a new app to help you access useful information when you’re on the go. You can now see Connect and Team Brief on your phone or tablet, as well as accessing e-roster, e-learning and vacancies. This app is also really helpful for our new starters, providing easy access to the staff handbook which includes everything you need to know about working here – conditions of employment, health and safety, how to access personal development, health and well-being, pay and pensions, and more. The app was designed by Kenny Lyons, our Head of Mandatory Training who said, “We developed the app to give staff more options to access information, and as technology evolves people expect to be able to get what they need at the touch of a button. The app is really user friendly and has had some great feedback, we’re now looking at developing further content and access to more systems.”
Ovarian cancer affects almost 7,000 women in the UK and is the 4th most common cause of cancer deaths in women. Most women are diagnosed in the later stages that is why it is important that women are aware of the symptoms so that they can get advice as early as possible, when found at an early stage there is a better chance of survival. The team from left to right Sandra Murray, Valerie Lang and Donna Corrigan.
Worldwide Stop the Pressure Ulcer Day All clinical areas supported the annual worldwide ‘Stop the Pressure Ulcer’ day. Staff were encouraged to develop information boards in their area to give advice and information to patients, families, carers and staff on how to reduce pressure ulcers. The boards were judged by Julie Seed, Head of Governance who decided that the winning wards were wards 12 and 21. Both wards won a tea break hamper, the boards on ward 24 and Leyland ward were also highly commended. The Patient Safety Team would like to thank everyone who took part in the competition for their efforts in raising awareness on pressure ulcer prevention and making the campaign a success.
92 year old Joan Hardcastle is our longest running volunteer, she started her volunteering during World War II and has volunteered for us since the 1970s. She has worked in the tea shop, on the sweet trolley and started a mobile library. Joan was working on the sweet trolley the day that her Royal Highness, Diana, Princess of Wales officially opened the newly built Royal Preston hospital in 1982. Joan has been awarded an MBE for her commitment to volunteering and was invited to Buckingham Palace to meet Prince Charles. Elizabeth Coleman, Practice Educator, said: “Joan is a friendly face and a good listening ear, she still runs the mobile library but also spends time with patients and has been a great support to them when they have felt alone and vulnerable whilst in hospital. We are very grateful that she has honoured us with her help for all these years.” Joan says: “It doesn’t feel that long. I have met lots of lovely people along the way. The part I like best is meeting the patients, when you are in a bay with four chatty patients they are very happy times”. Well done Joan and again, thank you!
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Star Volunteer of the month!
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All the very best of luck to... Linda Strickland retirement
Anne Derezkiewicz retirement
Linda Strickland is retiring after working for 40 years on the maternity ward. Linda has delivered an excellent service to both mums and babies over her time with us, she gathers a stock of baby clothes for those babies who may have been sick on them all or whose parents haven’t had chance to plan for the birth and she raises money to buy Christmas gifts for the babies and their mothers too, she even wraps them herself!
Anne started as a cadet nurse in 1970 and since then she has worked in surgery and ended her 44 years service working on Barton ward. Anne worked permanent night shifts since 1983 and is now looking forward to spending more time with her grandson Zackery and her mother. She is also looking forward to attending the patchwork group more often and doing what she wants to do without having to check a work roster to see if she is off! Ashling Turner, Ward Manager at Barton said: “Anne will be really missed by us all on Barton, she has a heart of gold, a true professional, and excellent nurse. Always thorough and patient focused she has been a fantastic support to the ward on nights. We wish her all the very best.”
Naina Kishore Bharucha retirement Naina Kishore Bharucha, Medicines Management Pharmacy Technician, has retired after working for us for 41 years. During that time she has provided top ups for wards, theatres and outpatients, among many others and she has helped others to develop. She was named Mentor of the Year 2014. However, Naina won’t be putting her feet up when she retires, she will be coming back to work two days at the Trust, continuing her teaching role at college whilst, developing and of course nurturing her much loved grandson. Phew! How will she fit it all in??
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Joan Hatton retirement Joan Hatton recently retired after 36 years service. Joan started out as a student nurse and was closely involved in setting up the Chest Clinic at Preston before moving to main Outpatients in Chorley.
Barbara Walmsley retirement Barbara Walmsley has retired from ward 16, after 38 years service. Barbara will be greatly missed by all her colleagues, and will always be remembered for her hardwork, support and loyalty, putting the patient at the heart of all she did.
Dr Harris and Dr Coutinho retirement Dr Harris and Dr Coutinho are retiring from the Imaging department after more than 20 years service. They will both be greatly missed and their colleagues describe them as always approachable, always positive and extremely helpful and both teachers of Yoda-like quality!
Joan was a valued member of the team and will be missed by patients, friends and colleagues.
Christine Eckersley retirement Christine Eckersley from health records is retiring after 28 years of service. Christine is very much looking forward to spending time with her family and in particular her three grandchildren, she is planning a trip to Barcelona and also has two weddings to look forward to. She intends to get her garden in order so she can sit back and relax. Christine is a respected member of the health records team and will be greatly missed by all her friends and colleagues.
Mrs Helen Lea Congratulations to Mrs Helen Lea (nee Burke) who writes Connect Magazine. Helen married Conrad over the late Spring Bank Holiday, and on behalf of all the Communications Team, we wish all the very best for the future! If you have any stories for Connect Magazine Helen’s email is now helen.lea@lthtr.nhs.uk
Connect Magazine Summer 2015
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