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16th Mar - 23rd Mar

LAKES WEEKLY BULLETIN

No 792

AT BU UR S E IN IN E SI SS D E

INFO@QMG.CO.NZ

We need some answers What a month of ups and downs. The past few weeks have seen us in and out of Level 2 here in the south, which has caused further strain on our already suffering businesses. Last week, I hosted National’s Spokesperson for Tourism Todd McClay in both Te Anau and Queenstown to listen to the concerns of our community. What was clear from these meetings is our community needs clarity and transparency from the Government. Any direction given at this stage would be better than the current situation, where businesses associated with the tourism industry here in Queenstown are being left to fend for themselves with no answers. Last week, they announced a very basic plan to roll-out the Covid-19 vaccine which would see the general public being vaccinated by July. As a small nation, a successful vaccine roll-out done efficiently and promptly would have had the opportunity to put us on the front foot of reopening our country when it was safe to do so. By July, for some businesses here it will be too late. It is evident our community is facing a challenge we have never seen before, and most likely, will not see again in our lifetime.

A huge crowd attended the Crowded House concert at Gibbston Valley on Saturday.

Small businesses in particular are struggling to keep their doors open and keep valued staff employed. In some instances, owners are borrowing against their own home to keep afloat so they need a game plan from the Government. I have again written to the Tourism Minister, seeking some guidance and answers from him and the Government about a Trans-Tasman bubble and support for our tourism sector. I’ve raised my concerns, which I know many of you also share, about the inaction from this Government to support our businesses suffering because of Covid-19. National is calling for the Government to open the trans-Tasman bubble with Australia and provide much-needed relief for our desperate tourism sector. National leader Judith Collins said last week New Zealand and Australia have both done well to reduce the threat of Covid-19 and we should now take the logical next step and get the travel bubble up and running. Australia has proven a bubble can work. We now need the Government to be open and transparent with us around getting a Trans-Tasman bubble to open.

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This information would enable businesses to be able to plan and provide them with some certainty going forward. At present, it is financial strain and uncertainty which is causing many of our small, family-owned and operated businesses who are reliant on overseas visitors, to close. I have offered to host the Minister in Te Anau and Queenstown so he can see for himself what our businesses are going through and understand the dire situation many are in. Joseph Mooney - MP for Southland

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Page 2

LAKES WEEKLY BULLETIN

Rentals

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15% off all car services for the month of Feb & March

• • • •

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Page 3

LAKES WEEKLY BULLETIN

FESTIVAL OF

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at skyline queenstown

Snap a selfie with your favourite Southern Steel netball players.

Friday 19 March 2021 6:45pm – 7:15pm

Free to attend and no bookings required

Note: Gondola ride is not included

www.skyline.co.nz/en/queenstown/festival-of-netball

Mates Rates 1 – 31 March 25% off Jet boat rides. Choose 25 or 60 minutes of exhilarating adventure.

Book now Use code MATES when booking online. T&Cs apply. Only available for travel in Alert Level 1.

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Page 4

LAKES WEEKLY BULLETIN

LOC ATLHS! N

MO B E CA U S E

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TLOCALS Q : E D O C PROMO G Y. CO .N Z 49 58 | B U N G S 0 80 0 28 6P. IN K O O B T EC F RR D IR PLY, STAT US . 50 % OF OF LO CA LS CO ND ITI ON S AP *W ITH PR OO F UA L TE RM S & AIL AB ILI TY, US ILS . TA SU BJE CT TO AV DE R FO AL Z/L EG SE E BU NG Y.C O.N

Page 5

LAKES WEEKLY BULLETIN

FOR RENT 1 BEDROOMS 36A Muster Road

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This comfortable fully furnished studio in Hanley’s Farm ticks all the boxes. A modern and warm unit in Arthur’s Point with separate bedroom.

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This renovated townhouse is light and bright with superb views over lake. This is a very tidy furnished 2 bed apartment with lake views.

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XS STORAGE Secure self storage units – various sizes available Phone: 0800 297 786 www.xsstorage.co.nz NOVA JOINERY LIMITED For all your home & work improvements. From Timber windows & doors to kitchen repairs or replacements, stairs, shop & kitchen fitting. Phone Dan: 021 033 1771 GRACE BEAUTY & MASSAGE Great service at an affordable price. Brazilian $39 Brows $12 1hr massage $59 1hr facial $59 Men’s waxing, gift vouchers available. More info visit FB or 0211168482 Grace

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LAKES WEEKLY BULLETIN Licenced under the REAA 2008

The Council Word No more cheques

RENTING NOW QUEENSTOWN 1 BEDROOM 4 Lake Ave 38B McMillan Road

Frankton Arthurs Point

1 1

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$310 $290

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$390 $500 $540

Sunshine Bay Goldfield Heights Fernhill Sunshine Bay Jack’s Point

1 2 2 2 2 2 2

Partly furnished Part whiteware Partly furnished Partly furnished Unfurnished

$420 $450 $495 $600 $600 $600 $750

2 Witley Lane 19 Baywaters Lane 9 Cameron Place

Quail Rise Closeburn Fernhill

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41 Shotover Street | 03 442 7777 rentals@qac.nz | tacc.nz For more listings, scan the QR code

2 BEDROOM 22/43 Goldridge Way 33A Berkshire Street

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14A Williams Street 21 Stoneridge Place 164 Fernhill Road 5/8 McKerrow Place 29A & B Rannoch Drive

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From 1 June 2021, QLDC will no longer be accepting cheques for any type of payment at QLDC in line with banks no longer issuing them. We have plenty of other payment options that are faster, cheaper and more secure, including: direct debit payments (rates payments only), automatic payments, internet banking payments (manual online payments), via our website (online payments with a credit card or Account2Account), in person (eftpos, credit card or cash), and over the phone credit card payments.

Ten Year Plan / Spatial Plan community feedback From Friday 19 March, we’ll be asking for community feedback on a draft Ten Year Plan and draft Spatial Plan for the district. Keep your eyes peeled for information distributed in the Mountain Scene and Wānaka Sun on Thursday 1 April, or get all the details at letstalk.qldc.govt.nz. It’s critical that we hear your thoughts, as these plans will help shape the future of our district – so get involved!

Free coffee (or tea) Got some feedback on our sport and recreation facilities and programmes? Drop by Splash Café at Queenstown Events Centre from 11.30am on Monday 29 March for a free coffee or tea, and a chat with our management team.

Pool timetables To help you plan your swims in advance, you can find timetables for Queenstown and Wānaka lap pools on our website – qldc.govt.nz/recreation/swim. These show which lanes are booked (e.g. for clubs and swim lessons) and which remain free for public swimming through each day.

Historic places funding available DOCUMENTARY FILM

Revolt She Said. Find out what Helen Clark has to say about feminism in an exclusive interview from a New Zealand and Australian perspective. A portrait of contemporary feminism with personal moving accounts and expert insights into issues that affect us all. Interviews include Alison Mau, Dr Jackie Huggins, Lizzie Marvelly, Courtney Sina Meredith, Quinn Eades, Dr Pani Farvid, Jean Taylor and Ardy Tibby. Reading Cinema, Wed 24 Mar, 6pm. $25 available from www.tickettailor.com/events/louiselever

WATCH REPAIRS NOW For all your repairs, watches, clocks, batterie, key cutting & straps. Level One, Stratton House (Below Sky City), 24 Beach Street, Queenstown Mon - Fri, 9:30am till 5:30pm. Closed on Saturdays. Phone/ text: 027 217 0442

ART THERAPY IN QUEENSTOWN! Improving mental and physical well-being through ART . It’s a fun way to EXPRESS YOURSELF. Suitable for all ages. Contact Jenna: 0275930450

Do you own an historic building, site or tree? If so, Council has funding to support professional advice, maintenance work and resource consent costs. For more information on how we can help you, please visit our website at: qldc.govt.nz/ media/bwdpgci3/heritage-incentive-grant-brochure.pdf

The Nine LIves of Kitty K. – Meet the author Come along to Frankton Library on Saturday 27 March at 11.00am for a chat with Margaret Mills, creator of the book ‘The Nine Lives of Kitty K.’. Hear from the author herself about Kitty K., an unsung heroine and legend from the Wakatipu gold rush era. All welcome to this free event. Copies of this book available to purchase – cash only!

Lockdown Wakatipu – Stories behind the book Join us for an evening with Toni Caldwell, creator of ‘Lockdown Wakatipu’ at Frankton Library on Thursday 18 and 25 March at 5.30pm. Hear the stories behind the book from the photographer herself as she shares her experience capturing our town during this unique period of time, in what is sure to be a timeless record and important part of our history. All welcome, no bookings necessary.

www.qldc.govt.nz

Page 7

LAKES WEEKLY BULLETIN

Trust delivers for affordable housing.

Apartments Scheme through funding, they are underwriting a $2m loan, and provided land for previous developments through inclusionary zoning.

By Paul Taylor

That land is on the Trust’s balance sheet, which means banks look favourably when assessing the Trust for finance.

With Queenstown’s median house price over $1 million, owning a home is a

pipe dream for many. But, Queenstown Lakes Community Housing Trust is finding solutions for both locals and the rest of New Zealand.

Last week, it celebrated the completion of its latest affordable housing project - 50 apartments within the Toru Apartments block in Remarkables Park. Twenty-five apartments have been sold to people on the Trust’s waiting list - averaging $220,000 for a one-bedroom and $320,000 for a two-bedroom. They’re made that affordable through the Trust’s Secure Homes programme, a shared equity scheme, backed by a $6.35 million loan from Government.

Conroy “strongly urged” the Government to include inclusionary zoning in any future streamlined planning process. “Without the community zoning and the land it provides to community housing providers, we certainly won’t be able to provide sufficient affordable housing to make a difference in our communities. “ Conroy said the Trust’s board was initially anxious about the development, but decided any risks were outweighed by being able to house 50 families. “However, that was before Covid,” she said. “For the last 12 months our trustees have had a few sleepless nights wondering how this was all going to come together.” The stress was alleviated when QLCHT secured the $6.35m 15-year interest free loan from the Government’s $400m Progressive Home Ownership fund. The PHO was launched back in July 2020 and will help 1500 to 4000 New Zealanders into their own homes. Minister Woods praised the “courage and innovation” of QLCHT and its partners, saying such initiatives are “absolutely central to what we want to achieve as a Government”. She also praised the work of the Trust, in particularly its executive officer Julie Scott. “You’ve worked incredibly hard, not just on this project but actually working with us to help us codesign with the community sector what a model progressive home ownership scheme looks like in New Zealand.” She added: “We know that to help all New Zealand families into home ownership, not only requires ongoing commitment across Government but also the support of the community and the people of Aotearoa. “This is a job for the team of five million”

Toru Apartments

Housing Minister Dr Megan Wood was in town to mark the launch and meet some of the new home owners. Gareth Stanley-Jones and daughter Angelique, 9, will be among the first to move in. “It’s our own space, that’s the big thing for us,” Gareth says. “Currently, we board with another family. “It’s a big house, but we’re in a very small space within that house, so we’re going to be able to spread our wings.” Gareth is an IT support tech for QLDC and shares custody of Ange with his ex-wife, who lives in Arrowtown.

Woods apologised to those involved in the scheme that they’d had to endure the PHO has been used as a “political football” in recent weeks, with National highlighting that it had only housed 12 families so far. Conroy also paid tribute to Scott, to the developer New Ground Capital, for offering the trust the opportunity and for being “wonderful and collaborative” through the process, and to the builder Naylor Love. Queenstown’s mayor Jim Boult told Woods the Trust’s work could act as a template for other areas of New Zealand suffering similar housing issues.

He’s been looking for a home in the resort for two years, but been priced out of the market and his only other option was Cromwell. “That’s an hour commute and lots of petrol. This is going to save us so much time.” More than 200 families have now bought homes through the Trust’s Secure Homes programme. The progressive home ownership scheme sees buyers only pay for the building itself. The Trust owns the land and the homeowner pays a leasehold rent. The Trust is partnering with the Ministry of Housing of Urban Development to make 15 of the 50 apartments available for public housing. The other 10 will be sold off to fund future projects. Trust board vice chair Joanne Conroy, speaking at yesterday’s launch, says rolling funding through developments is crucial. While QLDC is not directly supporting the Toru

Julie Scott, Dr Megan Woods, Jim Boult and Joanne Conroy

Making the most of summer vegies How did it get to be the end of summer so quickly? It’s a bittersweet time with the days shortening, routines ﬁrmly entrenched and temperatures cooling. But one of the upsides is all the end of summer, early Autumn produce that is begging to be turned into something delicious. By now your tomato plants should be laden with ripe tomatoes and the shops ﬁlled with tasty, tomatoes – so unlike their pale, tasteless pre-Christmas counterparts. If you happen to snatch up a bargain box of tomatoes or have a bumper harvest, make the most of them by turning it into a pasta sauce which will keep for months, either in preserving jars or in the freezer. Then there is annual challenge of coming up with new ideas for what to do with courgettes. A family favourite is making a courgette chocolate cake – just don’t make the mistake of mentioning there are courgettes in it and even the fussy eaters will gobble it down. Here’s a recipe from Julie Crean from Rediscover:

For more tips visit www.lovefoodhatewaste.co.nz

gette cake Chocolate and gour

Ingredients: • 2 1/2 cups ﬂour powder • 5 teaspoons baking er wd po • 1/2 cup cocoa g me nut ons spo tea 2 • rgette/marrow • 500gm grated cou • 3/4 cup olive oil ar • 1 1/2 cups white sug • 3 eggs illa essence • 2 teaspoons of van Method:

ºC. 1. Preheat oven to 180 oa , baking powder, coc 2. In a bowl, sift ﬂour ll. we and nutmeg. Mix

w, mix the grated marro 3. In a separate bowl . illa van and s oil, sugar, egg dry ingredients and add 4. Make a well in the mix well until all dry ts, ien the wet ingred folded in. ingredients have been caked tin with baking 5. Line a spring based be sloppy, but pour l wil mix The paper. bake for approx 40 and into the cake tin r to ensure it cooked mins. Test with skewe oven and allow to m fro ove through, rem utes. min cool for a further 10

Page 9

LAKES WEEKLY BULLETIN

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LAKES WEEKLY BULLETIN

Vehicles SUBARU GRAND ROAD YEAR 94, 220KM + New WOF. $1800. Ph 021 37 0070 - Darrell NISSAN DUALIS 2008 AWD and only 97,450kms. Reversing sensors. Kreutzer wheels, 4 new tyres, FSH, mats, Prorack whispbar (+$300). Excellent cond in & out. $10,500. Ph 4098688.

Houses to Rent Arthurs Point 3 bed 2 bath, max 3 tenants, no smoking, no pets, heat pump, wood burner, part furnished, warm quiet location suit professional couple $650 pw ph 0273241284 Marina Drive 3 Bedrooms house, 2 bat. Suite professional couple or family. No Pets. Close to bus stop on Frankton Road. Double Glazed, heat pump, underfloor heating fire place and Garage. $560 per week. Phone: 021 022 06029 – Diane

Accommodation SINGLE ROOM IN shared house, close to freshchoice, 10 min walk to town. $150 per week. Also large double/twin room available near freshchoice. $280 per week. Tel 0212968062 FULLY FURNISHED room available for easy going person in 3bdrm, 2bthrm house sharing with two guys. 5 min walk to town. $200 p/w including bills. Contact Karen 0273851155 DOUBLE ROOM on Highview Terrace. Single (180$) or Couple (250$) plus bills. Awesome view, close to town and bus stop, parking space, garage, bbq, tennis table, etc. Txt 02102368837 ROOM AVAILABLE. Prefer female. $190/wk incl. power, wifi, gas & Netflix + 1wk in advance. All furnished. Brand new house in Hanley’s Farm. Close to bus stop. Living wiz a nice & friendly family wiz 2 little kids. Must be clean, tidy, matured,smoke free& no party. Txt to 0273632710 ROOM IN WARM NEWLY built Fernhill house-fully furnished. Central heating, wifi and elec incl. Sharing with local family. $175pw sgl or $260pw couple. Long or short term 0211357621 ROOM TO RENT. Available now, close to town with great views. Room is in a large fully furnished house. $180 p/w includes bills. Contact Di 027 292 1555 for more info. HALLENSTIEN STREET LARGE

PARTNER DANCE LESSONS - FUN & EASY to learn. First Timer’s Special Offer: 5 classes for $50pp (subject to T&C’s). You don’t have to bring a partner with you. Start anytime! Beginner’s classes every Monday at 8.15pm. Arrowtown Community Centre, Jack Reid Park, Centennial Avenue. Contact Emma: 034413434/ 021566013/ dancesocialnz@gmail.com/ Facebook page: Dance Social NZ. Private lessons for WEDDING DANCES also available! Closed on Public Holidays. QUEENSTOWN DHARMA CENTRE, 12 LAKE ST. PROGRAMME UPDATE!! The anticipated series of weekend (both Saturday and Sunday @ 10am) Zoom teachings with Lama Mark Webber begin this Saturday, 20 March. JOIN US in the shrine room for the stand alone teachings suitable for all. While our usual Sunday programme will be hold for the duration of Lama Mark’s Zoom teachings, the current Thursdays @ 7:00pm (Zazen Sitting Meditation) will continue as normal. All are welcome. Dana is gratefully accepted. For more info and updates see dharmacentre.org.nz and FB.

Everything Else WANTED TO BUY- 6 GOOD QUALITY WOODEN bar stools. Call Margaret on 0277222299 DOCUMENTARY FILM: REVOLT SHE SAID. FIND OUT what Helen Clark has to say about feminism in an exclusive interview from a New Zealand and Australian perspective. A portrait of contemporary feminism with personal moving accounts and expert insights into issues that affect us all. Interviews include Alison Mau, Dr Jackie Huggins, Lizzie Marvelly, Courtney Sina Meredith, Quinn Eades, Dr Pani Farvid, Jean Taylor and Ardy Tibby. Reading Cinema, Wed 24 Mar, 6pm. $25 available from www.tickettailor.com/events/louiselever SHOES UNLIMITED - NEW ECCO SOFT 7 sneakers have just landed into our Queenstown Central store at Frankton - white, navy, black and deep forest. www.shoesunlimited.co.nz DISABILITY BED & MATTRESS FOR SALE. AUTOMATIC. Very good condition. Hardly used. $1,000 (ono). Ph: 027 413 9421 WANTED TO BUY- FRIDGES - ONE UNDER counter fridge and one suitable for wine storage. Call Margaret on 0277222299 MICROSOFT BOOKS - Looking for original Microsof Office suit books set, if you want to get rid of yours give me a call on 03 409 8837 - Mike FESTIVAL OF COLOUR TICKETS ON SALE. WANAKA’S festival of arts and ideas is back with the best of Aotearoa’s music, dance, theatre, art, comedy and thought-provoking talks - from April 12 to 18, 2021. Tickets available now festivalofcolour.co.nz or 022 4 TIX NOW (022 4 849 669).

Double bedroom to Rent with ENSUITE bathroom in fully furnished house Nice sunny yard Phone 021-416-515

Otago Anniversary Weekend.

Services DO YOU NEED TO PRODUCE OR UPDATE your CV? Appointments available with a CV specialist via phone call or Zoom on Tuesdays 9am or 10.30am OR Thursdays 1pm or 2.30pm. Contact Southern REAP on enquiries@reap.co.nz or 0800 111 117 to register. ARE YOU LOOKING FOR AN ADMINISTRATION/ASSISTANT? I am available 20 hours per week. Please get in touch - Katie 027 239 2628 CITIZENS ADVICE QUEENSTOWN OPEN WEEKDAYS 9.304.00PM 44 Stanley St. Ph 034426799 queenstown@cab.org.nz We are here to help with your problems tenancy, work, visas, digital or more.

Lakes Weekly will be out on Wednesday next week as a result of the long weekend. Available at all the usual pick up points. Have a great break…

Gardening with Dr Compost What to do in the garden this month I don’t know about you but I’m not ready for summer to end just yet, in fact if it can turn it on for a few weeks before it bids us farewell, awesome. I can definitely sniff autumn in the air however, with some cooler, darker and frosty mornings. Despite the all over the place summer, it’s been a great summer for the veggie garden and anything you forgot to irrigate, with plenty of rain until recently. I’ve seen great growth in fruit trees this year, as most of mine aren’t irrigated, without water they take an age to get established. This season I’ve made a big effort to mulch them generously with wood chips. The longer-term goal is to have living mulches under every tree. This saves on the hard work of moving wood chips around and encouraging a more diverse sustaining ecosystem around the trees. My two favourites are comfrey and fennel They’re both hardy and come back with vigour every year and increase fertility around the tree. The fennel produces plenty of carbon to chop down at the end of every season and the comfrey can be chopped and dropped multiple times during the season or just left to flower all summer long. Both attracting beneficial insects. If you’re ignoring the explosion of thistles this season now is the time to pull them out carefully, many have already dispersed seed already but you can grab the remaining, chuck them in a barrel/bin/bucket of water and let them rot down into a liquid tea fertilizer and feed the b#$%@#$ back to your favourite plants. Some of your main crops will really enjoy a little extra love this week, a side dressing of compost will do wonders. it will also prep the ground ready for the follow on crop that’s coming next, such as some autumn winter brassicas or greens. Foliar feeding is one of the most effective ways of feeding your plants. Foliar feeding is as it sounds, spraying your fertilizer or plant tonic directly onto the plant leaves. Don’t forget to do the underside of the leaves too. Best practise is a morning application. You can buy low cost sprayers or reuse a kitchen cleaning sprayer. Make sure it is cleaned thoroughly before putting into use in the garden.

There are a multiple of mixes we can foliar feed with.

1. Liquid seaweed is a winner with all its micronutrients, perfect

for anything looking under the weather, but also great for any of our crops.

You can make foliar sprays using compost or vermicast. Mix 1kg of either in a 10-liter bucket adding a dollop of molasses sieving out any particles as you in your sprayer and you’ve made yourself a biological rich compost tea. The molasses is a food source for your biology to survive on the plant.

3. Fresh bokashi compost bin liquid can be diluted 200 to 1 and used as a very eﬀective foliar spray too. I have gardeners raving at me about this one. 4. Human urine (Urea) can also be stored in an airtight container

and used when needed. As it ages it slowly changes from being acidic to alkaline. Either mix some in with your seaweed mix or dilute 10 to 1 with water and use directly. Remember Urine is a fantastic source of Nitrogen with a little potassium and phosphorus in the mix too. Finally now is the time to start thinking about autumn and winter crops, if you start now you can have a continuous supply of salad greens, spring onions, radishes autumn through to early winter and potentially beyond. To make the most of your space sow leafy greens around new and old plantings of the big 3 Broccoli cabbage and cauliﬂowers. That way you’re harnessing all available space. Keep sowing every couple of weeks that way you’ve got every weather forecast covered. Because if there’s a year when we’re going to see everything I think it’s this one. Use hoops and frost cloth to protect tender seedlings from any hot autumnal weather we might get, this will also give protection from any random cold nights. Frost cloth only has a shading around 20% so you’re not robbing too much of the sun’s energy from them. And ﬁnally as if the above isn’t enough, how’s the mulch looking on some of your crops? A biologically active soil will munch through a straw mulch feeding your plants along the way. Give them a top up if needed. Happy gardening.

Dr Compost aka Ben Elms is a permaculture and gardening expert who’s been operating in the unusual Central Otago climate for over 20 years. Funded by QLDC and delivered by Wanaka Wastebusters, the Dr Compost project aims to reduce organic waste going to landﬁll. Got a question? Check out @drcompost on Facebook or benelms.com

@dr_compost |

@doctorcompost | benelms.com

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14. What year did World War Two end?

11. How many sides does a pentagon have? 13. Which of the following definitions best describes the word facetious: a. Feeling very embarrassed, b. Being overly aggressive, c. Being too passive, d. Being inappropriately sarcastic

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8 2

Answers in next weeks LWB

LAKES WEEKLY BULLETIN How to advertise Ph: 03 409 2800 Email: info@qmg.co.nz Place your ad online: www.lwb.co.nz Advertising Deadlines Display Advertising: 12noon Thursday Situations Vacant: 12pm Friday Queenstown Media Group 2nd Floor, The Mountaineer Building Cnr Beach and Rees Street PO Box 1546, Queenstown 9300

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David Gibbs General Manager

CAPTION COMPETITION

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Mudonna & friend belt out oldies, but goodies - “Papa don’t beach” & “Like a sturgeon”

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Page 14

LAKES WEEKLY BULLETIN

COMMUNITY NOTES Major changes needed in NZ tourism to be outlined in a public lecture Parliamentary Commissioner for the Environment Simon Upton will present a public lecture in Queenstown this week, covering the major changes needed in NZ tourism. He’s recently published reports on the New Zealand tourism industry highlighting the environmental challenges facing the tourism industry, and the need to make some significant changes in how tourism is managed. Mr Upton’s report Not 100% - but four steps closer to sustainable tourism was released last month. It makes four proposals that could make a real difference to some of the problems facing tourism in NZ, which are outlined in the Commissioner’s earlier report, Pristine, popular… imperilled? The environmental consequences of projected tourism growth. The four proposals include introducing a departure tax, making future central government funding for tourism infrastructure conditional on environmental criteria and alignment with mana whenua, increasing DOC’s powers to protect the environment, and strengthening the existing standard for selfcontained freedom camping. Simon Upton will present the public lecture to open this year’s Otago Tourism Policy School. Co-convenor and University of Otago Department of Tourism Professor James Higham says “It is very timely to have Simon Upton present this public lecture. His recent report identifies challenges facing the tourism industry, raising policy recommendations that are ripe for discussion and debate,” The Tourism Policy School is convened by the Otago Business School and the Department of Tourism at the University of Otago. Simon Upton brings a wealth of knowledge to the speaker’s podium, including being the Environment Minister during the enactment of the Resource Management Act in 1991, and working as Head of the Environment

What’s On

Wakatipu High School and Mt Aspiring College are collaborating with Aorere Film Academy and performing this week.

Code Switch Code-Switch is a collaborative live cinema experience combining film, dance and live stage theatre that explores what happens to young people when dreams, values, and social contexts clash. Follow the illusions and disillusionment of two students whose lives are a little bit like all of ours: Hemi, the artistic and naive blank slate, and Anna, the ambitious and determined over-achiever. From choosing between passion and financial stability, to juggling the pressures of family and culture, the decisions they make will have consequences - whether they like it or not. Original scripts, original dance choreography and original score created and developed by students past and present in a joint effort to continue the work other successful South Auckland storytellers have begun. Where: Queenstown Memorial Centre When: March 19th at 7pm – 9pm Tickets: Students $16 Adults $23.00 Purchase tickets, www.afaproductions.com

Directorate from 2010-17. Based in Paris, the Environment Directorate helps countries design and implement effective policies to address environmental problems and sustainably manage natural resources. Registration for the public lecture is free thanks to the generosity of University of Otago Business School; the Ministry of Business, Innovation and Employment; Destination Queenstown and Queenstown Lakes District Council; and supported by Catalyst Trust. Attendance is limited and participants must register to confirm their attendance. Public lecture Where: Heritage Queenstown When: Thursday 18 March - 4:00pm Register by emailing rsvp.events@otago.ac.nz

FOODIE

CBD by Miranda Spary Miranda Spary is a tired, old, has been columnist that we feel sorry for. She used to write a weekly book column in the old Queenstown Times which was read more for the local gossip in it than the book part. She is quite lazy and very grateful if readers send in ideas about what’s been happening locally on miranda@queenstown.co.nz

The tourism minister apparently said NZ is going to have to wait until we have reached 70% herd immunity before tourists can return, even Australians. Is the government completely insane? If they are so worried about COVID sneaking in from Australia and causing an Auckland lockdown again, why don’t they just have Australians fly into Christchurch or Dunedin or Queenstown which all have international flight setups? That way, if there is a whoopsie, it’s a much smaller chance that it will spread in the community, since Auckland seems to struggle with managing the COVID situation. I like to think South Islanders are MUCH smarter and it would do us the world of good to have all the Ozzies arriving here first. And why can’t Air NZ put on cheap flights between the regions? Mr Brilliance Tourism Minister claims they are doing wonderful cheapies between Auckland and Queenstown, but who actually wants to go to Auckland? I’ve never seen any of the $49 flights he claims are always on offer. Lots of us want to visit New Plymouth but It’s $500 one way via Welllington from here. Same for Nelson and Napier and lots of other much nicer places than that big money sucking problem city which apparently is more deserving of getting the vaccine first. Time for a Republic of the South Island. Yes, I am VERY grumpy today. Thank heavens for living here. It’s autumn and I’m enjoying the last of the long evenings, as we are racing through March and soon it will be back to nighttime dinners. My trees are all waiting for the first proper frost so they can dress up in their scarlet and gold autumn uniforms. I was sent off to Omarama and the Waitaki Valley for a story in SCOUT magazine, and the climate is so much warmer there - we stayed at Valley View glamping and when I set off for the shower, I had wrapped myself up with two sweaters and woolly socks, only to discover it wasT shirt weather that early in the morning there. We ( a quiet and serious group of six slightly more than middleaged women) walked the Clay Cliffs at Omarama - I’ve seen them in the distance every trip to and from Christchurch for 50 years, and FINALLY got there. It’s spectacular - a cross between Turkey’s Cappadoccia, and the badlands of the American West. Afterwards we biked a bit of the A2O trail - Aoraki to Oamaru. I’d never even heard of Elephant Rocks, and like their namesake, they are huge and grey, and totally fascinating. We saw 25 million year old whale fossils and a 1000 year old kowhai tree and ate the most delicious Mexican corncob dish at Waitaki Braids lodge. We also did a lot of eating and drinking and very loud shouting and laughing. I’m desperate to go back to Duntroon to learn to make a poker in the foundry there. I don’t do a lot of poking, but I do like seeing how real things are made. We headed home on the Danseys Pass road - it’s in very good nick at the moment and it’s been far too long since I last drove it. The new owners of the DP lodge have been delighted with how many Kiwis have booked to stay over the last year. Much as we like eating, there wasn’t room in our stomachs for a meal, so we just had an excellent coffee in the sunshine and headed on to Oturehua where the Hayes Engineering Works have opened a terrific cafe for the Rail Trail cyclists. It was packed and deservedly so - I don’t know why I am always surprised to find great food in remote areas. The cycle trails are making such a difference to businesses in the regions - big congrats to all the people who believed in these projects. I remember when the Rail Trail was first started in 2000, and we all wondered who on earth would use it - nobody rode bikes then, and we thought it was a crazy idea. A propos of crazy ideas, have you seen the appalling digital sign the Crown Plaza wants to put up on the side of the hotel? Look up the RM201003 on the QLDC site and see what you think. And I hope my nervousness about the ORC’s ability to do the right thing proves pointless. They’re holding a presentation on managing water flow in the Arrow River catchment area, followed by discussion and tiny cakes (the tiny cakes bit is just something I’m dreaming about, so don’t count on them). If your children love swimming in the Arrow River or you like walking by it and watching the water swirl and sparkle, it’s probably a good idea to turn up and keep them aware of our love of this important bit of our world. And three cheers for QLDC - finally there are loos near the rowing club at Lake Hayes - they look so clean and inviting and I bet a lot of rowers are very happy - it must be tricky rowing when you’re trying to hang on.

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FREE Pizza Night

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Page 18

LAKES WEEKLY BULLETIN

Arts+Culture British comedy heavyweight Ben Elton is coming to Queenstown with his new stand-up show

He’s due to arrive in New Zealand to quarantine in April, and will then hit the Queenstown Events Centre stage on Sunday, May 16, 2021. Elton last performed in New Zealand in 2006. Before that tour, he said : “The last time I toured I was still smarter than my phone. Things have definitely taken a funny turn.” The 61-year-old exploded on to the comedy scene more than 30 years ago, hosting Channel 4’s groundbreaking Saturday Live. Since then, he’s has achieved huge success as a stand-up comic, author, playwright, actor and director, reads the tour marketing blurb. He’s written television shows such as The Young Ones, Blackadder 2, Blackadder The Third, Blackadder Goes Forth, The Thin Blue Line, Mr Bean, the recent UK hit Upstart Crow and many more. Elton’s also written and directed two feature films: 2000’s Maybe Baby and 2017’s Australian-made Three Summers. Last year he wrote Kenneth Branagh’s critically acclaimed biopic of William Shakespeare All Is True, which starred Judi Dench and Ian McKellen. A highly respected author, Ben has published 16 best-selling novels, six of which became number one bestsellers. He is also widely known for his writing for the stage which includes three smash hit West End plays and the global phenomenon We Will Rock You, based on the music of British rock legends Queen.

What’s On

Directing with David Stubbs Script to Screen is presenting a one-day directing workshop in Queenstown with David Stubbs (Daffodils, Black Hands, Reservoir Hill). This interactive workshop will give you the tools you need to find the best director within you. David will teach you how to effectively work and communicate with key collaborators and take you through the detailed journey of the director from pre-production to post. Who it is for: This workshop is aimed at beginning and emerging directors, as well as those wanting to transition from other roles in the industry into directing. Producers and writers wanting to learn more about the directing process will also find this workshop valuable and are encouraged to attend. All levels of experience welcome. When: Saturday 20th March between 9am – 5pm Where: The Stables, Sherwood Queenstown, 554 Frankton Road, Queenstown Cost: $23 (incl. GST)

For the Diary

A serial award winner, he has won three BAFTAs, two Laurence Olivier Awards, The Royal Television Society Writer’s Award, The Golden Dagger UK Crime Writer of the Year Award, The Critics Circle Award for Best Musical and the Eurovision Golden Rose D’Or Lifetime Achievement Award. When: May 16th Where: Queenstown Event Centre. Tickets: Go on sale Monday, March 15, from livenation.co.nz

Arts News Wakatipu Music Festival paid apprenticeships The Wakatipu Music Festival is now receiving applications for nine paid apprenticeships. If you have a passion for the arts, are based in Central Otago, can legally work in New Zealand and have some interest and knowledge in areas like marketing and communications, catering, AV tech, stage management and production, they want to hear from you. Mentored by a professional who is a leader in their field, their apprentices will deliver the presentation of the Wakatipu Music Festival. Applications close Monday 22 March. More information is at https://michaelhillviolincompetition.co.nz/wakatipu-music-festival/ training-ground/

Wakatipu Music Festival The Wakatipu Music Festival is conceived to be a classical music festival that brings together New Zealand’s outstanding emerging artists and leading professional musicians, together with local performers, grassroots music initiatives and dedicated local and national educators. When: 4-7 June Tickets: Go on sales in April.

16th March 2021 | Issue 07

QT BUSINESS

Learning to live with high levels of uncertainty Adrienne Young-Cooper, Chair QAC

It is just under a year since the first significant impacts of COVID-19 were beginning to be felt in New Zealand. There was considerable uncertainty as to how the pandemic would play out for the country, the district and the airport company. In late March 2020, international flights were suspended at Queenstown Airport. Shortly after, Aotearoa New Zealand went into a five-week lockdown and all scheduled services were suspended at ZQN. Already a board member, I stepped into the role of Acting Chair for Queenstown Airport Corporation at this time and was later formally appointed Chair. For QAC FY20 was a year of two halves – business as usual, followed by a sharp decline in passenger movements and massive revenue reduction. As the guardian of a critical strategic asset for the district, we focused on financial resilience in high levels of uncertainty and put in place an 18-month plan to position the company for recovery. The company had to reduce its costs to better match much reduced revenues. This was the hardest part of 2020, reducing our workforce and having talented people leave the company. QAC’s recently reported interim results reflect the full impact of COVID-19 on the business and region. For the first six months of FY21, revenue was down 53% compared to the same period in FY20. All New Zealand has adapted and achieved a ‘new normal’. The experience of the last year has taken its toll on QAC, on the airport community and on the local community and businesses. We are learning to deal with much higher levels of uncertainty than are typical in business while building more resilience, both at a people and business level. To support operators at both Queenstown and Wānaka airports, QAC implemented a range of rent relief packages in early 2020, together with other

in-kind support. The relief provided to tenants has been aimed at recognising market conditions and doing what we reasonably can to support airport businesses. I have been humbled by the skill and courage exhibited by the operators at both Queenstown and Wānaka airports in adapting their operations in such trying times. Many businesses around the country, but particularly in this part of the world, are literally hanging on for the ‘trans-Tasman bubble’. QAC has continued to refresh its forward scenarios to take account of an unfolding and uncertain situation regarding border re-opening. We are not betting people and we do not know when the two-way trans-Tasman safe travel zone will be in place. We hope it will be before the end of 2021, and we understand the sooner a safe travel zone can be implemented the better it will be for many local businesses. Rest assured, we are ready. Queenstown Airport’s only international services are direct trans-Tasman flights making it a ‘safe-travel zone airport’, and we have the protocols, procedures, and infrastructure in place to manage the reopening of the border as soon as it is deemed safe to do so by the respective governments. New Zealand’s border agencies retain workforce capacity at ZQN. We are doing our part to be ready for Trans -Tasman flights in collaboration with our partner airlines, other airports, and government agencies through the New Zealand Aviation Coalition. The more clarity the New Zealand Government can provide on the way in which the border opening will be managed, the better, as the chairs of several major companies recently highlighted. We anticipate that when Australian flights do come back, they will come back strongly, particularly if Australians have limited alternative travel options.

Global travel and tourism will be very different for some time, if not forever changed. As we look forward, QAC is taking a prudent approach - our focus for the 2021 financial year remains very careful management of the business, using any periods of relevant certainty to build further resilience. QAC has financial arrangements in place for a sustainable operating position for the long-term. This provides a platform for QAC to play an increasing role in supporting the economic and social recovery of the district. We take seriously the responsibility of being an important strategic community asset and the district’s only Council Controlled Trading Organisation (CCTO). A commitment I make, on behalf on my fellow QAC directors, to the business community and to the wider population, is that we will do what we can to support the recovery of the district and contribute to the opportunity for a ‘reset’ that this crisis has provided. We are working to meaningfully incorporate all four wellbeing measures: social, environmental, cultural and economic into the company’s strategic direction, performance indicators and reporting. The importance of ongoing dialogue with the community on the financial, economic, social and environmental impacts of the airports has been strongly reinforced in recent years. At QAC we understand there will be a continuing dialogue, led by the Council, on balancing growth with the essential need to preserve what makes the district a special place to live, work and visit. Despite the challenges, I do look forward with optimism for the future. This is a truly special part of the world and it will recover.

16th March 2021 | Issue 07

QT BUSINESS

Covid has challenged business leaders like never before David Gibbs: Queenstown Media Group

The speed and scale of the change to Queenstown’s business environment, as a result of coronavirus crisis created extraordinary challenges for the leaders of the town’s business institutions. Everyone has had to deal with extraordinarily high levels of uncertainty and match their businesses to signiﬁcanly reduced revenues and completely different circumstances. In this special issue of QT Business, we bring together ﬁve of Queenstown’s leader covering the key industries and invited them to share insites into their businesses and what opportunities and learnings are transferable for anyone running a Queenstown business currently. Consider Adrienne Young Cooper, the airports board member who stepped in as acting chair and then permanent chair right when Queenstown Airports revenue literally stopped. Another leader who has come to the role in the middle of the slowdown in

the economic activity impacting her constituents is Ruth Stokes the Queenstown Chamber new CEO. Ruth sees the key to the recovery as transformation of our economy to a stronger more diversificated services sector. Paul Anderson, the leader of NZ Ski and our most high-profile industry was thrown into an incredibly tough situation trying to get last years ski season even happening! NZ Ski has had the benefit of a season with no international skiers under their belt and is committed to opening both The Remarkables and Coronet Peak despite not knowing when or if our Aussies cousins can partake in the 2021 season. Talk about dealing with uncertainty! Not for Profits aren’t exempt either, Queenstown Trails Trust has been changed, ironically the numbers using the trails is skyrocketing while its revenue has decreased. Mark Willliams, the Trails

Trus CEO is optimistic that by creating new business partnerships that can help ﬁll the gap. Every cloud has silver lining is a repeating theme, which is especially true for Matt Wong who took the surprising step by purchasing iFLY from its American owners and is the biggest change we’ve seen so far as a result of the loss of International tourists. When the situation is uncertain business requires leaders to steer their companies through an increasingly complex and unknown environment.

QT BUSINESS

16th March 2021 | Issue 07

Making realistic decisions for the long term Paul Anderson, CEO NZSki Ltd.

It was around this time last year that New Zealand started to feel the effects of Covid-19. Mandatory isolation was put in place for those returning from overseas, gatherings of more than 100 people were to be cancelled, and the 4-tiered alert system came into effect.

free shuttles from the base of our roads on those few key dates during school holidays where our carparks may reach capacity so people can still get up the mountain. We’re also collaborating with the ski industry to promote a ride-sharing service to encourage guests to pool vehicles.

forward. There are many in the ski industry who went for a season and stayed for a lifetime!

Like many of you in town, I was beginning to grasp just how impactful Covid-19 was going to be on our industry. Fast-forward a year and there is no denying that things are tough.

Without our Aussie neighbours, we know our busy period is likely to be condensed down to primarily July and early August. We know it’s important for all local businesses to have visitors spread out through August, September and into October so are coming up with ways to encourage this, including talking to Tourism New Zealand about how they might be able to help.

As we worked on our submission, we estimated that based on predicted local population growth and visitor numbers, without expansion The Remarkables will reach its practical capacity within the next ten years. We highlighted how the availability of and access to snowsports provides two major beneﬁts to the Queenstown community. Firstly, the community wellbeing provided by access to the alpine environments for snowsports and associated activities, and secondly, the economic impact from the increase in visitation to Queenstown that the ski areas provide.

In planning for winter this year, we have the benefit of having one Covid-impacted season under our belt. We have taken on board some learnings and feedback and have a slightly clearer picture of what the season might bring. This year we have committed to opening both The Remarkables and Coronet Peak for the full season, as well as Mt Hutt in Canterbury. We know how important it is to give our community, local businesses, and guests the certainty to plan for winter knowing both Queenstown mountains will be operating all week long. Our planning for this season has been based on having a domestic only market again and we are making sure our offering reflects this. We quickly realised last year just how much Kiwis enjoy traveling to a mountain town for winter, especially if they can’t travel overseas. We also noticed that they love to drive themselves which meant increased congestion on our roads and capacity being reached in our carparks. One of the key changes we’ve made this year is to our transport offering. We’ve significantly reduced bus pass pricing and re-introduced a seasonlong bus pass. Guests will also have access to

There’s a saying that goes ‘in the midst of every crisis, lies great opportunity’. While there is no denying that this crisis is one that our town is being immensely impacted by, if we are going to battle our way to the other side it will be by taking the opportunities we are presented with. One opportunity that came out of the pandemic for us was to look at our customer journey and use of technology. Encouraging contactless purchasing and payments in this new environment has produced learnings on how we can ﬁnd ways to improve our guest experience before they even reach our mountains. Having the borders closed has given the whole ski industry in New Zealand an opportunity to build a more sustainable workforce. As we start the recruitment process to build our team for winter, we have a chance to introduce New Zealanders to a career in the snowsports industry, encouraging them to consider spending a winter in Queenstown working and training with us, and hopefully ﬁnding a passion that will keep them in our industry moving

And ﬁnally, it’s given us some time to plan for the future. A couple of weeks ago we had the opportunity to submit feedback to DoC on the reclassiﬁcation of the Kawarau / Remarkables conservation area.

We’re committed to doing everything we can to make sure that Queenstown remains a vibrant and attractive destination for both domestic and international vistors. Like everyone, we would love to see some more certainty from government on their pandemic response beyond an elimination strategy, but in the meantime the best advice I could offer other business operators is to be realistic about a reduced near-term level of demand and do everything possible to scale your business accordingly. At the same time, make the changes in your business that will position you to beneﬁt from Queenstown regaining its position as a premier global destination. It’s not a matter of if, it’s a matter of when.

QT BUSINESS

16th March 2021 | Issue 07

We need to change thing up! Ruth Stokes, CEO Queenstown Chamber of Commerce In my new role I am regularly asked by people all over New Zealand, how’s it going down there? My answer is usually along the lines of “a tale of two cities”, or more technically speaking that we are at the pointy end of a K shaped recovery caused by the COVID-19 pandemic. The infrastructure and construction sectors have rapidly recovered, and in some places are overheating, while our service sectors continue to suffer. Internationally, manufacturing is surging, with the demand for semiconductors far outstripping the ability to supply due to the increased demand for chips from both data centres (driven by more people working from home online) and cars, particularly luxury brands. After an initial fall, BMW, MercedezBenz and Audi all had record years in 2020. Back home, our strongly performing sectors building and civil works are driven by the readily available and cheap money that are the results of major Government stimulus schemes. They are also starting to see the strain as the demand for labour is outstripping supply and our reliance on international supply chains leaves us vulnerable to freight costs as well as willingness and ability to journey to New Zealand. These factors are coming through in signiﬁcantly increased prices. Steel for example, went up 14% last week in Auckland and people can command much higher wages or salaries in these areas. Consumer conﬁdence, coming from increasing asset values, higher wages and cheap lending will continue to sustain these sectors for some time to come. You only have to ask our real estate agents

about activity to ﬁnd out a lot of New Zealanders (and Australians) are feeling wealthier today than this time last year. Unfortunately for us, this will only exacerbate the gap between those beneﬁtting and the sectors hardest hit. People severely impacted by the pandemic in the food and tourism sectors are either young or part-time employees and of course our business owners. Our young ones are relatively mobile and senior managers with transferable skills and families to support will have already moved away for employment in other areas. This brain drain and reduced available workforce will bite once the vaccines are well underway and we have certainty on the Government’s approach to border closures. Our ability to return to service the capacity that is either currently redundant or soon to be taken out all together will be severely constrained without support. Either directly to businesses or through initiatives that support access to capital for new entrants to our food and tourism sectors. A long time ago I had a University lecturer who would tell us, every silver lining has its cloud. So, if the above is the cloud, what’s our silver lining? Earlier I wrote about the unprecedented demand for semi-conductors, driven by data centres fuelled by remote employees working in the cloud. Many people in New Zealand, and once borders open, internationally, are and will be making decisions on where they live based not on the commute to work but on how they want to live and whether they can work there. We offer a spectacular environment, 5G

and air-based connectivity. This technology-enabled change away from traditional bricks and mortar is happening across sectors, as we abandon CBDs so too are traditional businesses transforming their products and the way we access them. Volvo, for example, announced from 2030 it would only be producing electric vehicles and you will only be able to buy them online. Digital wallets are on their way, with all central banks including New Zealand shortly to offer digital currency. The digital wallet means you will still be able to carry “cash” and you can give that “cash” to someone else without the need for a bank in the middle. Our future is away from bricks and mortar, away from fossil fuels that celebrates and demonstrates our commitment to Environmental, Sustainability and Governance (ESG) performance. You only have to read the backlash to Kiwisaver funds whose performance was driven by investment in armaments or the reaction to Air New Zealand providing maintenance services to the Saudis. We need to transform, but we need to recognise into the future that an important part of what will always make us attractive is a strong service sector.

QT BUSINESS

16th March 2021 | Issue 07

Tough lessons prove hugely beneﬁcial Matt Wong, Owner, iFLY Indoor Skydiving NZ

Call me crazy buying a tourism business in the middle of a global pandemic but it demonstrates the level of confidence I have in iFLY and the future of travel and tourism in our region. I’ve been here nearly 20 years and we’ve taken some knocks – flooding, SARS, the GFC, flow-on effects from the Christchurch earthquakes, Rugby World Cup 2011 visitor displacement… and now COVID. The ongoing uncertainty is tough but there are silver linings. Great opportunities often present themselves during maximum disruption and pessimism. COVID created openings for new start-ups, untapped markets, collaborations, and partnerships. We launched iFLY Indoor Skydiving a year before COVID hit. At the time I didn’t appreciate the tough lessons of start-up but they’ve proved hugely beneficial facing adversity. It’s been tricky navigating the last 12 months and while I didn’t see a pandemic coming, I’m proud of the way we’ve embraced the challenge as a business.

ﬂexible working, family time and making mental health a priority. Being stoic is the Kiwi way but showing authenticity, transparency and vulnerability is actually good for business - it serves everyone and should be admired and encouraged in the workplace and in the community. Remember, it’s OK to talk and ask for help. Underlying problems forced on staff and leaders through hardship or uncertainty can often be resolved by good dialogue. Personally, sharing how I felt with trusted people who, in turn, shared their worries with me, made a huge difference. I also sought out mentors/coaches who were gold. There’s a wealth of experience out there to tap into and I’m grateful to those who shared their insights and experiences with me. I hope I can pay it forward. I have optimism about the future - not to be confused with blind positivity. We deﬁnitely have some issues to deal with in tourism. Fundamentally the bones are good and we must keep what’s working, but there’s room to become more sustainable, socially responsible, and community-focused.

Someone told me my team is amazing in a crisis and I couldn’t agree more. Staff become your family and when you prioritise their needs it’s phenomenal what they overcome and achieve. The cream rises to the top and great people with strong emotional intelligence and cultural ﬁt are 100% cream. When COVID hit, I wanted my team to know I had their back and this trust inadvertently became the foundation of our COVID-19 response.

So, my advice?

COVID’s encouraged a different leadership style, embracing better work/life balance, remote and

Look after your people – and yourself. You can’t lead unless your head’s in the game. Give yourself

It could be another 12 months of hardship and with little Government help we’re largely on our own. Listen closely to customer feedback and adapt quickly to the market’s needs. Look for patterns in the data and ﬁnd ways to exploit it. Panic slowly. Tourism will recover and demand for NZ Inc will be as strong as ever.

a break and let yourself be vulnerable. That doesn’t necessarily mean lying on a couch talking about feelings. Grab a coffee with a trusted friend or confidante and download what keeps you awake at night. That’s a good first step. Know your strengths and surround yourself with people who complement your weaknesses. Seek people who help you find clarity in the chaos, freeing you up for what you’re good at. Be wary of advice that doesn’t serve you - the opinions from people who don’t take time to know your business. Listen to your team, and those close to your business. Bring them into the conversation and create a sense of shared ownership and responsibility so you can solve problems and create opportunities together. If you genuinely believe your staff are important in your business, inject that into your company culture. It’s amazing what people will achieve when they’re on the journey with you. Life’s a long-term game and I approach business the same way. To survive hard times, keep all options open, keep learning and improving, look for ideas everywhere, build reserves in the good times, play where there’s nobody else playing, spread the risk, and always plan for the unexpected. Getting knocked on your backside is pretty much a given but it’s not how hard you get knocked down, it’s how quickly you can get back up.

QT BUSINESS

16th March 2021 | Issue 07

KEY NUMBERS Airport - February Passenger Movement Total 86,788 [100%] Domestic 86,788 [100%] International 0 [0%]

Growth [on PY] -55% Growth [on PY] -38% Growth [on PY] -100%

Consumer Spending The absence of international tourists has been most noticeable over the last summer holiday period, ordinarily the peak season for the district. The two weeks prior to Christmas (ending 27th Dec) saw spending 36% lower than the same period last year. Spending on hospitality, accommodation and tourism activities took the biggest hit but picked up around new year. Spending overall is continuing to decline post summer holidays. Source: Weekly spending data is provided by Marketview.

Source: Queenstown Airport

Queenstown Real Estate No of Sales [Feb] 130 No of Sales [6 Months] 365 Days to Sell [Feb] 32 Median Sale price $1,002,000

Growth [on PY] +85% Growth [on PY] +21% Growth [on PY] -30% Growth [on PY] -2%

The above data relate to all Real Estate agency transacted urban Residential Sales for the Queenstown and Arrowtown area. Residential Sales are Houses, Apartments, Units, Townhouses, Villas and Condos

Situations Vacant No of Open Roles [Feb] 132 No of Open Roles [6 Months to Feb] 1,919

Growth [on PY] -80% Growth [on PY] -67%

Stuart Thompson Commercial Insurance Broking Specialist • 25 years commercial insurance broking experience • Process and results driven • Locally owned and operated

NZ Auto Sales New Commercial Vehicle Sales [Feb] 3,774 New Car Vehicle Sales [Feb] 8,710

Growth [on PY] +7% Growth [on PY] +9.1%

Source: MIA Motor Industry Association

Unemployment Unemployment at Jan 20 1% Unemployment at Nov 20* 3% Employment at Jan 21** 6%

Your process was greatly appreciated... the competence to which you delivered for us was outstanding. Client Testimonial

*This ﬁgure does not include migrant workers job seekers. **Estimate the total unemployment including migrant workers job seekers.

Source: Ministry of Social Development (MSD)

Stuart Thompson Stuart.thompson@rmaﬁnancial.co.nz 027 937 2222 | 03 441 4061 Southern Lakes Consultants Limited trading as RMA Financial. FSP Number: 707091

QT BUSINESS

16th March 2021 | Issue 07

Trail popularity riding high as trails trust launches annual campaign Mark Williams, CEO Queenstown Trails Trust

The popularity of Queenstown’s tracks and trails is at an all time high, and Trails Trust CEO Mark Williams is hoping the Trust’s 2021 fundraising drive will be a bumper one as a result. “A huge surge in trail users during 2020’s lockdown, and the opening of some of our new tracks – such as Hot Rod in partnership with the Mountain Bike Club – has seen more people than ever before hopping on their bikes and onto the trails.” During lockdown last year some trail counters saw a rise of up to 250%, and in the ﬁrst month after Hot Rod opened, over 12,000 laps had been recorded. From grade four backcountry and technical single track to grade two gravel or commuter trails, Queenstown Trails Trust CEO Mark Williams says the Trust is now developing trails to suit every type of rider, walker or runner. “Whether you’re a commuter, mountain biker, gravel rider, e-biker, hiker, runner or a bit of everything, we’ve now got something for everyone. And more planned.” Mr Williams says trail development relies on community contribution, and he’s hopeful that the 2021 fundraising campaign, underway now, will be the Trust’s biggest yet.

“We’d love every single person that uses the trails to donate – even a small amount will make a big difference.” Queenstown Trails Trust is currently upgrading the Bush Creek single track from Coronet Face water race to Arrowtown and developing the 56km Coronet Peak backcountry loop, scheduled to open next summer. A successful consent hearing next month will enable work to start on the Queenstown Trail extension project through the Shotover Gorge, passing through an old mining tunnel and crossing the Shotover River/Kimi Ākau. This year, Queenstown Trails Trust is also launching a new partnership programme for local businesses. “Local businesses are realising how much of a beneﬁt the tracks and trails are to employees health and wellbeing – as well as the role they play in attracting people to work, live and play in the region.” “We realise that not all businesses are doing well in the current environment but we’re asking those that are, to join us on our trail development mission,” he says.

Long-time Trails Trust supporter Michelle King, owner of PAK’nSAVE Queenstown said ‘’PAK’nSAVE Queenstown believe the Queenstown Trails Trust is creating an amazing asset for our community, one that benefits our local population, as well as providing a huge attraction for visitors to our region. Increasingly our team are using the trail network for commuting to work and for fitness and leisure activities. For all of these reasons PAK’nSAVE Queenstown is proud to be a financial supporter of the Trails Trust ’’. AJ Hackett Bungy, Anderson Lloyd and Heliworks are also among those supporting the Trails Trust. To join the Queenstown Trails Trust as a supporter or business partner visit www.queenstowntrail.co.nz/ get-involved/become-a-friend/ Donations made before 12 April go in the draw to win a range of prizes including an Edmund Hillary jacket, 2 nights at Queenstown Hilton etc

QT BUSINESS Engage the Disengaged written by Robin Martin The phone rang. Hello – Robin Martin from Robin Martin Business Consulting speaking. Hi – My name is Bart. I own a small business and it’s not going so well. I don’t really know what I need to do to sort it out, and I wonder if I could take advantage of your initial consultation and report – at no charge, offer. Sure thing, I said. We made arrangements to meet. At the meeting I told him about my experience, skills and expertise. I told him about the recent projects I had completed and some of the results I had accomplished for clients and started building a rapport. Bart then went on to tell me a bit about himself, his family and the business issues he wanted sorted. What he told me went something like this • He was a qualiﬁed plumber. After initially working for someone else he

decided to start his own business which he has been running for the last 6 years • He had a family and lived in Queenstown. He lived in rented accommodation, had no savings and felt he had no personal life as he was always working – either on the tools or on the admin. • He wasn’t making as much money as he thought he would. • He was having upset clients as he seems to be consistently running late possibly due to bad planning and no system to look after his clients • I elicited from him the following facts; 1. He started his own business to make more money to support his family, but it hasn’t worked out like that. 2. He has no life plan; no goals, no business plan, no Plan B and no insurance. He is also short of capital to buy a replacement new van, his cash flow was not good with late paying customers and thus he could not pay his creditors. Thus his suppliers had put him on ‘cash only.” In other words without a map for his future – he was just hanging in 3. Further investigation revealed he had no up to date accounts, he had no idea of his profit margins or how his pricing worked, he priced his time at a rate he thought he could get away with, there was no clear difference between him and his competitors, like many sole traders he avoided the admin, preferring to being on the tools and fixing problems. 4. We agreed he needed a plan to work to and a regular weekly review meeting to measure progress against his goals. • We agreed on a course of action. • After 12 months he had sorted out his issues, with some guidance and expert input. He had a profitable business, happy customers and a happy family. He was now looking for another staff member to look after his growing list of satisfied customers. His credit rating was back to normal and his bank had just approved a mortgage for the land he had bought to build the family home on

This may sound a bit naff and too good to be true. But I get this scenario in various forms every week. People who are good at a skill – plumbing, vet, nurse, etc, but little idea how to run a business. They create a business to ensure they have a job, but without the skills to run a business. We need to Engage the Disengaged. All SME owners need the skills to run their own business. The work I do is just like the ambulance at the bottom of the cliff. There is a desperate need for a course for SME owners be able to run successful, proﬁtable, businesses and also have satisfying personal lives. To that end, I am working with a group of people, to create a formal Level 5 Diploma in Business that will be practical, appeal to SME owners, give the owners an incentive to complete the qualiﬁcation and at the same time upskill the largest group of businesses in NZ.

16th March 2021 | Issue 07

The small print Appointment Destination Queenstown has announced it appointment of Paul Abbot to the position of Chief Executive. Mr Abbot, who has extensive experience in senior tourism and marketing positions, both overseas and in New Zealand, will commence his role in July. Abbot has most recently held the position of Chief Executive at PNG Air since 2018. The Arrowtown Promotion & Business Association has appointed Nicky Bust as Manager of Arrowtown Promotion & Business Association. Nicky has most recently been with ZipTrek Eco Tours as Sales and Marketing Manager. Nicky takes up the new role in a couple of weeks.

Moved Pack and Send have themselves packed and moved. They’ve moved from the Earl Street in the CBD to Unit 29/159 Gorge Road on March 2nd. Balls and Bangles have re-opened in their new location. They can now be found on Shotover Street, in the site previously leased by Big Fig. They were previously on Earle Street next to Devil Burger.

Sold Longtime Queenstown tourism operators Matt and Amy Wong have bought Queenstown’s iFLY from its American owners to secure local ownership of the country’s ﬁrst indoor skydiving centre.

New Christchurch-based HR consultancy Brannigans opened the doors to its new centrally-located Queenstown ofﬁce at the Mountain Club’s Beach Street coworking space last week with well-known local HR professional Kim Arnold at the helm. www.brannigans.co.nz Scoop BusinessDesk has opened a Queenstown Bureau headed by senior reporter Paul McBeth who has relocated from Wellington. The Scoop Foundation for Public Interest Journalism is a Not-For-Proﬁt charitable trust established in 2015. The Queenstown bureau opened on March 1.

Senior Jobs Available Department of Conservation Operations Manager, Wakatipu The Operations Manager, is responsible for leading the district’s operations team to ensure the effective integrated delivery of high-quality conservation outcomes. Doc is looking for someone who can create and identify gamechanger opportunities and makes them happen. Based in Queenstown, the district is an important hub for DOC, and it comes with its own unique complexities and challenges. Applications close at 5pm, Monday 22 March 2021. For any enquiry, please contact Rebecca Donne at rebecca@amytea.co.nz

Active Adventures Marketing Director

This in itself will improve unemployment, increase productivity, be applauded by customers who are sick of poor service and perhaps lead to the export of a Level 5 Qualiﬁcation to the rest of the world .

Reporting to the CEO in New Zealand, and part of the Executive Senior Leadership Team, this role will develop and execute on the company global marketing strategy to drive growth, and will lead and drive all marketing initiatives. The direct reports will include six staff across multiple geographies, with scope to grow and reshape the team as needed.

If you have any ideas or comment please give me a call.

For any enquiry, please contact Wendy at info@activeadventures.co.nz

0275 212 728 | robin@martinbusinessconsulting.co.nz www.martinbusinessconsulting.co.nz Thanks to Liam Dann, Aimee Shaw and Pita Alexander

LAKES WEEKLY BULLETIN | 16th March 2021 - 23rd March 2021

Ph: 03 409 2800 info@qmg.co.nz jobﬁx.co.nz

VACANCIES

Now Hiring Bus Drivers Class 2 + 4 with P endorsement and advantage

Ritchies are currently seeking Bus Drivers for services in Queenstown. We are looking for reliable people with a clean driving record. Heavy vehicle full licence qualification support for those with at least a class 2 learners and a P endorsement. Sponsorship considered for qualified drivers. You’ll receive a steady income and play a key role in your community. Our team of Queenstown locals are part of a large, well respected, privately owned & operated New Zealand company. Does this sound like you: • Clean driving record • Ability to work flexible hours • Class 2 license with P and advantage

www.ritchies.co.nz/queenstown

THE BADGER IS HIRING! Fat Badgers need the following fun, pizza loving, highly driven team members

NEED NEW STAFF? ADVERTISE WHERE IT COUNTS!! We are Queenstown’s specialist recruitment solution, meeting the needs of Jobseekers and Employers in all lines of business. Between the Lakes Weekly and JobFix, we are your answer to better and easier staff recruitment, making sure employers and job seekers are connected. Proudly part of The Queenstown Media Group.

LAKES WEEKLY BULLETIN

FIND YOUR NEXT TEAM MEMBER TODAY Job placements start from

$35

on JobFix

& Lakes Weekly from $73.50+GST Lakes Weekly ads also include 7 days on JobFix.

Page 27

WAITING STAFF

We are looking for an energetic, fun and positive person to join our team in our high-energy restaurant and bar. Must have top notch customer service skills and be comfortable in a fast-paced environment. All applicants must hold a valid visa or be a NZ citizen

Send CV’s to gm@fatbadgerspizza.com

LAKES WEEKLY BULLETIN | 16th March 2021 - 23rd March 2021

Page 28 SITUATIONS VACANT

Ph: 03 409 2800 | info@qmg.co.nz | jobﬁx.co.nz

KAMANA LAKEHOUSE “nest” Kitchen and Bar THE place to enjoy the breath-taking views, serves delicious food, sip cocktails and create good vibes with and for our guests. We are looking for:

Seeking an experienced

Leading Hand and Carpenters

- Sous Chef

for our Queenstown based company.

•

A minimum of 1-year experience in a similar role.

•

Previous experience in ﬁne dining fast-paced restaurant.

•

Strong knowledge of cooking methods, kitchen equipment, and best practices.

•

Teamwork-oriented with outstanding leadership abilities.

•

Excellent communication and interpersonal skills.

•

Help Developing new menu options based on seasonal changes and customer demand

•

Love the opportunities to create and be creative - we are daring... the sky is the limit.

•

Minimum of 1 year commitment.

•

Full Time shifts available for the right candidates. Good Remuneration for the right candidate. Send us your current resume with references, include a photo & copy of valid work permit if applicable, to JP@nestqt.co.nz

Projects include residential new builds, commercial alterations and ﬁt out and residential renovations. We oﬀer a great team environment, competitive remuneration, potential upskilling and job security.

Leading Hand Experience running a team of at least 2/3 carpenters including supervising apprentices, plus liaising with subcontractors to ensure the job runs on time and to an exceptional standard. Ensuring a high level of customer service is delivered.

Carpenters Reporting to the business owner or Leading Hand. You must have an eye for detail, ensure that all jobs are completed in a timely manner. Must have a great work ethic and be a team player.

PLASTERBOARD FIXERS & STOPPERS Tradesmen / Fixers & Stoppers • Competent and hardworking • Own tools and transport • Competitive rates • Experience an advantage but not necessary

If this is a position you could be interested in and have the legal right to work in New Zealand, please email your CV to queeenstowncarpenters@gmail.com or call Mark on 021 942 444 or Red on 027 204 4777

APPLY IN CONFIDENCE TO angleinteriors@xtra.co.nz OR PH. 027 330 3083 IN WORK HOURS Must hold a current work visa. Looking for a

Kitchen Installer Central Otago

Fulltime Opportunity exists for experienced joiner to join the Prime Kitchens Central team and compliment our existing team and self-employed contractors. The role would suit someone already working in a joinery factory or workshop who wants to get out and about and involved in installation and project management work. This would suit a person with the right skills and great at problem solving that may be looking at getting into their own business at a later stage. The role includes installing Kitchens and wardrobes and various other joinery items. A vehicle and cell phone are supplied. Great remuneration and great work culture with great opportunities.

Team Super Star (café & ice rink)

Plumber / Heating technician for our Queenstown - Wanaka team. Please contact oﬃce@airmaxlimited.co.nz to apply or call 03 443 1409 for more info

Applicants should have a great customer service attitude and the ability to work with people of all ages and skating ability, as well as a flexible roster. It will help if you can find your way around our café and make a decent flat white as we are looking for this person to primarily be a team lead in our café! This position would suit somebody who is confident in the kitchen as well as working with people on a daily basis.

Keen to talk? Then give us a call: Roger 021 344 606 or Corey 021 344 685

Bonus: if you can ice skate & have your duty managers.

or email your CV to roger@primekitchens.co.nz

Interested persons should email us at kellye@queenstownicearena.co.nz

Bartender Looking for talented and hardworking professionals to join our venues on a full time/part time permanent contract and casual contract. Please email your resume at dermot.hynes@botswanabutchery.co.nz

LAKES WEEKLY BULLETIN | 16th March 2021 - 23rd March 2021

Page 29 SITUATIONS VACANT

Ph: 03 409 2800 | info@qmg.co.nz | jobﬁx.co.nz

Chef de Partie Kitchen Porter

HOUSEKEEPERS

Looking for talented and hardworking professionals to join our venues on a full time/part time permanent contract and casual contract. Please email your resume at warwick.taylor@botswanabutchery.co.nz

Required for Pounamu Apartments. Previous experience is an advantage. We are looking for people with a can-do attitude to join a small but great team. Mix of full time and PT positions available Email CV to hsksspq@swiss-belhotel.com

How low can you go? The number of roles available in the region has continued to plummet following a disappointing holiday season and ongoing uncertainty creating an environment where hiring managers are not in a position to either replace staff or take on new hires. Outside the construction sector, now the main source of options for those looking for a role, employers are still finding it a challenge to find qualified local candidates. DIFFERENCE

JOB ADS

FEB 21

FEB 20

YTD 21

YTD 20

TOTAL

132

862

370

1859

-80%

177

-48%

+300%

ON PRIOR YEAR

BY SECTOR CONSTRUCTION, UTILITIES AND TRANSPORT FINANCE, REAL ESTATE & ADMIN GOVERNMENT

-91%

RETAIL, SERVICES AND

184

476

-86%

F&B,

363

161

838

-80%

ACCOMMODATION/HOTELS

199

418

-89%

Immigration have made some concessions including the relaxation on employer-assisted work visa holders who had their visas expire between January and July, have been automatically extended by a further six months. Working holiday visas were also extended by six months and the restrictions relaxed on the maximum duration of work permitted. These visa’s often come with minimum hours or minimum pay rates attached which constrains local businesses capacity to effectively roster staff to meet the current environment. They also create contradictory outcomes where kiwis are given fewer hours or let go as a result of the terms of the Immigration NZ apply to visa’s.

TOURISM

In February, 132 positions were advertised, 80% less than the year prior, just before the pandemic announcement. It’s also a 44% drop from January and reflects just how challenging the business environment has become. Seasonally February is the first month of the shoulder season which historically would continue through to the middle of the year before the ski season kicks in. Local economic conditions this year however could go either way making predictions more complicated than usual. Early signs in March do point to a slight improvement in business staffing confidence but it’s a long road back and many businesses are reporting a concern in their ability to attract staff for school holdays, winter or more significantly when a travel corridor with Australia opens up. With Business confidence in free fall according to the Qtn Chambers survey conducted in February the issues surrounding the jobs market just mount up and working visa’s remain a major contributor to workforce staffing impediments. There are never going to be enough New Zealanders who will call Queenstown home to fill the number of roles available in the tourism related sectors of the local economy. Our current unemployment rate is estimated at around 3% according to MSD figures from November, which is the latest available, though given how many local emplyers are potentially looking to still reduce numbers to stay afloat, this is likely to rise. With low levels of unemployment, employers will still require work visa holders in the near term.

The employment market is predicted to remain extremely quiet in the near term. Once the Trans Tasman corridor is opened, the situation may suddenly change, but in the meantime we wait! Source JobFix.co.nz

LAKES WEEKLY BULLETIN | 16th March 2021 - 23rd March 2021

Page 30 SITUATIONS VACANT

Ph: 03 409 2800 | info@qmg.co.nz | jobﬁx.co.nz

BARTENDER (Flexible Part Time) Lombardi Restaurant, located in the Hotel St Job Description Moritz in Queenstown is seeking a qualified,

Reporting to the & Bar Manager, we are looking for an creative and directly mature chef to Restaurant join their awardwinning team as bartending host to take charge of our iconic Lombardi Bar. experienced Lombardi is a greatly admired eatery for locals & visitors alike, so this is Breakfast Chef your opportunity to join our successful enterprise. • Breakfast You will Chef be arole passionate Food This is sole charge duringand our Beverage service professional with breakfast service and includes catering a tonand oflunch energy. for•our conference A busy natural talkerschedule. and listener, you are engaging and curious. • You have a ﬂair for creativity and enjoy a fast-paced environment. • A resilient person who can adapt to an evolving environment.

The ideal candidate will be:

 An excellent communicator with strong

Work Experience leadership and time management skills • LCQqualified and Managers Licence Advantageous  Suitably with a preferred minimum of 2•years experience similar environment in bartending Minimum of in 1 ayear experience  Innovative, creative and flexible to adapt to the • Good knowledge of wine, beer and cocktails requirements of our discerning clientele. • Barista experience  An active contributor to menu planning and the

refinement Must of our Lombardi offering have the legal right to work in New Zealand  Able to order stock and manage food costs in To apply send CV to h2074-hr@accor.com line with budget  Well-groomed in order to work in our open kitchen

Applications Close: 21 August 2012 Please send CV to h2074-hr@stmoritzmg.co.nz www.stmoritzqueenstown.com



APPRENTICE AERIAL ROPEWAYS ENGINEER An exciting and rare opportunity to join Skyline Queenstown, one of New Zealand’s leading tourism operators and most visited attractions. You will feel like no two days are the same and will become part of a positive and dynamic environment with a supportive culture. Skyline Queenstown recognises that our people are our most important asset, and your contribution and dedication will be truly valued.

courage collaboration excellence integrity

Downer is looking to hire! A busy season has kicked in and we have plenty of work on offer including some exciting new large projects that will change the face of our region. Our Queenstown maintenance crew are focused on keeping our region moving and expanding the range of service we offer our large client. We are looking for motivated individuals to help us make a difference, who want to be part of a hard working team delivering quality results. What are we looking for? • Foreperson (Class 4, WTR endorsements, leadership and industry experience required). • Driver Operators (Class 4 and WTR endorsements required). • Labourers (Class 1 full licence required). You’ll be a team player and have experience in any of the above roles or have some transferable skills and a willingness to learn. You’ll couple this with flexibility in the hours you can work and a keen interest in construction and roading. We can offer you: A permanent position in a stable working environment, career growth within a large organisation and a supportive team atmosphere. We also offer: • A generous and rewarding pay rate recognising your experience and what you have to offer. • Modern machinery, with more new gear on its way. • Absolute focus on a safe work environment. How to apply: If this sounds like the opportunity for you, head to www.downercareers.co.nz Otherwise visit our depot and fill in an application form and drop off your up to date resume: 7 Jock Boyd Place, Frankton, Queenstown 9371 Our workplaces are drug and alcohol free - all successful applicants will be required to undertake a pre-employment drug test and medical.

We are inviting applications from New Zealand residents for a chance to take part in a Mechanical-Engineering Apprenticeship. This is a four-year programme within which the successful applicant will undertake significant training, both academic and operational. You will have the opportunity to work with Aerial ropeways, Luge cart maintenance, Luge and conveyor systems, and general engineering and workshop duties. The skills and knowledge that will be covered include understanding health and safety, communicating effectively, measuring and tolerancing, utilising the appropriate tools for each job, working with materials and metals at our disposal, sketching, interpreting drawings, completing trade calculations, and building and repairing a broad range of machinery using a basic knowledge of welding, fitting, mechanics, hydraulics, pneumatics, and assembly.

www.downercareers.co.nz

This is a fantastic opportunity to gain the formal qualification of “National Certificate in Mechanical Engineering (Level 4)” while working in an exciting, fast-paced industry. The successful applicant will have/be • • • • •

mechanically minded self-motivated and have a willingness to learn and succeed honest, punctual, and well-presented a high level of initiative a New Zealand Citizen or Permanent Resident

In return, we offer a competitive remuneration package, excellent staff benefits, and a truly unique environment. To apply for this position, please visit www.qjumpers.co.nz and use the keyword: Skyline. We offer a working environment where safety is a high priority. All candidates must agree to comply with the company's health and safety policy, which includes random drug and alcohol testing

Bar Staﬀ Wanted The Lodge Bar Queenstown is looking for a outstanding Bartender to join our team! Previous bar experience is required. Cocktail knowledge and making skills preferred. Wine, spirits and beer knowledge a bonus. Fine dining service skills a plus, and an attitude to learn essential. Ideally looking for a 6 month minimum commitment. Small team, gorgeous views and great operating hours. Duty Manager certiﬁcate a helpful addition. Full-time role available. Email your CV to nicholas.s@roddandgunn.com or drop by the bar and ask for Nick or Liz.

LAKES WEEKLY BULLETIN | 16th March 2021 - 23rd March 2021 Ph: 03 409 2800 | info@qmg.co.nz | jobﬁx.co.nz

Night Manager • Managing the overnight operation of the hotel; • Customer services duties including check ins, check outs and managing any guest enquires; • Managing the night audit process including correctly posting all hotels revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately; • Ensuring health, safety and well-being of all guests during your shift; • Monitoring hotel security overnight; • Must have experience in the 5 star luxury hotel market • Proﬁcient in using Opera • Passion for delivering energetic customer service; • Positive attitude and an electric personality • Articulate and conﬁdent • Problem solving and ability to resolve guest issues; • Excellent communication management skills • Impeccably groomed professionally

and

time

presented

Page 31 SITUATIONS VACANT

Are you enthusiastic, hardworking, and delight in the company of curious ducklings? Set on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are seeking exceptional people like yourself to come and join our ﬁve-star team. HOUSEKEEPING SUPERVISOR RESERVATIONS SALES AGENT COMMIS CHEFS / APPRENTICE CHEFS GREENKEEPERS KITCHEN HAND VAN DRIVER - LAUNDRY Your beneﬁts:

CHEF DE PARTIE - Full time An enthusiastic and reliable professional to assist in providing great quality food

BREAKFAST CHEF/COOK - Full time Start from 4 am onwards Be able to liaise and engage with guests Capable in TDH and buﬀet Reliable

GUEST SERVICE AGENT - Part time

Our people are our greatest assets, and we love rewarding our hard-working team members. At Millbrook we encourage learning and professional development. When you join the Millbrook family you will also enjoy: Discounts oﬀ products and services: Easy free car parking: Complimentary staﬀ meals; and a daily travel allowance for team members who live more than 25k from the resort. Begin your Millbrook journey today and apply! mymillbrook.co.nz You must have a valid NZ Work Visa to apply.

Welcome our guests Assisting with guest luggage Full driver’s license for valet parking Great communicator One night shift per week and a mix of porter and reception shifts

CV & cover letter to H5308-hr1@accor.com

• True team player, willing to take initiative Please apply to nathan_Billinge@evt.com Q U E E N S TO W N

| NEW ZEALAND

Part-time position available for

KITCHENHAND Must hold a valid work visa. We are looking for hardworking, reliable, and motivated individuals to join the team.

Leading Hand

Are you looking for full time work in Cromwell or Alexandra? We are seeking experienced

Painter and Decorators, with spray painting seen as an advantage.

Labourer Beneﬁcial to have previous practical experience, a great work ethic and the right attitude to learn on the job. If this role sounds like you and you have the legal right to work in New Zealand, then please email your CV to

As a Spray Painter, you will have a minimum of 3 years experience with knowledge in all facets of spray painting across all levels of ﬁnishing up to level 5. Wall paper hanging, EWP and current First Aid is an advantage.

or call Mark on 021 942 444

Please forward your enquiry and resume to sean@mrdecorating.co.nz

Email Ed at: odelaycafe@yahoo.co.nz.

You must have previous practical experience, with proven workmanship, an eye for detail and ability to oversee jobs.

Must have experience in all aspects of painting and decorating on both large commercial and residential sites, and can be left alone on jobs, to manage competently from start to ﬁnish.

The successful applicant will have a drivers licence and current site safe passport.

Immediate start.

admin@shotoverfencingsolutions.co.nz

We are currently recruiting for:

• Night Porter / Night Audit (full time) • - Food & Beverage Attendant (part time) Please email ZQNBS.HR@ihg.com

We love our locals Save up to 50% off during the month of March • • • • • •

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realjourneys.co.nz/locals | 0800 65 65 01 T&Cs apply. Only available for travel in Alert Level 1. Valid until 31 March.