The Official Newsletter of the Lake of the Woods Association, Inc. Special Insert Vol. 15, No 6 Special Insert
540.972.2237
LOWA.org
/LOWAssociation
September 15, 2017
Proposed Amendments to Regulation II, Admittance to Lake of the Woods and Related Regulation Amendments The Board of Directors seeks input from members regarding the proposed changes. The General Manager and Security Cheif in partnership with the Rules Committee and Safety and Security Committee have reviewed LOWA Regulation II Admittance and have proposed changes. The LOWA Attorney has also provided comments regarding the proposed changes; most of the comments have been incorporated. Members are asked to review the proposed changes and are welcome to submit written comments to the Board on the proposal by September 29, 2017. What is amendment proposed the and why? The amendments clarify the terms of Regulation II to account for the security practices for screening visitors and contractors, ID cards issued by the Finance Department, and for new visitor management technology (dwellingLive). Changes to Regulation II also affect Regulations XVI (Environmental Control and Construction Procedures), I (General), XV (Establishment of User Fees, Assessment Settlement, and Other Charges) which also require amendment. Who proposed it? The Rules Committee in partnership with the Safety and Security Committee.
Current Regulations Admittance Procedures
II. ADMITTANCE TO LAKE OF THE WOODS A. ACCESS TO LAKE OF THE WOODS Every member, registered tenant and their family members are provided access to Lake of the Woods through the manned main gate off of Germanna Highway (Route 3) with proper identification. Entrance there is also provided for their non-registered family, guests and contractors with the member’s or tenant’s authorization. Members in good standing, registered tenants and their registered family members as well as registered contractors are also provided the convenience of using the barcode lanes at the main gate and the back gate off Flat Run Road subject to the Association’s Collection Policy, and after giving a member an opportunity for a hearing, the Board of Directors shall have the right to suspend a members’, tenants’ and their families’ use of the barcode lanes because of nonpayment of assessments, fees, and/or fines owed to the Association that are more than sixty (60) days past due. The member may, at his/ her expense, be represented at the hearing by an attorney licensed in Virginia. Deactivation of the barcode, which is considered to be a convenience, shall not in any way prevent a member from entering Lake of the Woods by way of the manned main gate off of Germanna Highway (Route 3) with proper identification. A member for the purposes solely of this section shall include spouses and dependent children. (3/7/15) B. MEMBERSHIP IDENTIFICATION (2/1996) Membership identifications (IDs) issued to LOWA members/registered tenants in good standing and passes issued to guests of LOWA members and registered tenants, are the property of LOWA and are for the exclusive use of the person to whom issued. (8/4/07) Use of these LOWA IDs and passes by persons other than those to whom they are issued shall be considered a violation of this Regulation and such misused LOWA IDs and passes shall be subject to confiscation by LOWA Security. (8/4/07) Lost or stolen LOWA IDs and passes must be reported immediately to Security. Expired LOWA IDs and passes are invalid.(8/4/07) Expired LOWA IDs and passes shall not be displayed.(8/4/07) Subject to the exceptions listed in paragraph B below, admittance to LOW shall be limited to the following: (See Covenant 12. A.) 1. Members of LOWA and their immediate households. 2. Registered tenants of members in good standing and their immediate households. 3. Invited guests of members and invited guests of registered tenants. a. For purposed of admission to LOW and payment of guest fees for use of the various facilities, a guest is defined as anyone (other than a member) specifically invited by a LOWA member or registered tenant to visit him/her within LOW. No such person shall reside within LOW for a continuous period of more than fifteen (15) days, after which readmittance to reside again within the same household during the same calendar year must be requested by the member or registered tenant by letter to the General Manager.
Rules Committee Review
II. ADMITTANCE TO LAKE OF THE WOODS A. ACCESS TO LAKE OF THE WOODS 1. Introduction. Members, registered tenants and their households are provided access to Lake of the Woods through the Main Gate at Lake of the Woods Way at its intersection with Germanna Highway (Virginia Route 3) with proper identification. Entrance at the Main Gate is also provided for their nonregistered family, guests and contractors with the member’s or tenant’s authorization. Members in good standing, registered tenants and their registered family members as well as registered contractors are also provided the convenience of using the barcode lanes at the appropriate gates. 2. General Requirements. a. Personal Identification: All persons entering Lake of the Woods must be able to present appropriate personal identification, such as a picture ID, when requested by security or administration personnel. b. Vehicle Identification: All vehicles entering LOWA must display a barcode or temporary vehicle pass, except as listed in Section D.3 of this regulation. For the purposes of this regulation, “Vehicle” is defined as a self-propelled motor vehicle that can be lawfully operated on the roads and highways of the Commonwealth of Virginia, and that has been properly registered with a state agency. c. Member Responsibilities: Members may be assessed a charge for violations of the Restrictive Covenants and Rules and Regulations committed by themselves, their families, guests, and tenants, as well as guests of their tenant and/or of their contractors and the contractors of their tenants while the contractors are within LOWA (See Section 1.g). d. Use of automated gates: The use of automated gates is a convenience provided by the LOWA and is subject to potential deactivation according to the Association’s Collection Policy as described in LOWA regulations Section XV. B. ADMITTANCE For the purposes of this regulation: An Immediate Family member is defined as father, mother, grandfather, grandmother, brother, sister, children, grandchildren and person married to same. An Extended Family is defined as children not living at home or anyone related by blood or marriage (i.e., aunts, uncles, nieces, nephews and cousins). A Household is defined as a member or registered tenant living in a single household in LOWA with his/her immediate family which may include a spouse, dependent children, legally adopted children, domestic partner, or one individual unrelated to the member or registered tenant by blood or marriage.
Regulation Changes Lake Currents September 15, 2017 2
Current Regulations Admittance Procedures b. No member or registered tenant may have more than twenty-five (25) guests using any recreational facility, except the golf course (See the following paragraph) and the Pools ten (10), at any one time without the special permission of the General Manager. Members or registered tenants in good standing shall accompany, or make proper arrangements for, guests to use those facilities for which fees are charged. (11/1997) c. No member or registered tenant may have more than eight (8) guests (limited to two (2) tee times) using the golf course at any one time without special permission of the cost center manager of the golf operations. (2/1996) d. A member or registered tenant shall be responsible for the actions of his/her guests while the guests are within LOW. e. Minor dependents age eighteen (18) and under may not authorize entry of guests. 4. Visitors to LOW when accompanied by a member or registered tenant. 5. Employees of LOWA and of contractors with LOWA. 6. Suppliers of commodities or services to LOWA or any of its amenities or to members or registered tenants, so long as they comply with all Regulations. 7. Building contractors and their employees and suppliers, when working, so long as they comply with all Regulations. 8. State and County officials, police, fire and rescue and other emergency personnel when on duty. 9. Guests of LOWA. a. The General Manager may authorize an unlimited one (1) day admittance for such special activities as horse shows, athletic contests, bazaars and similar activities. b. The General Manager may authorize admittance to participants in special non-member social events at the Clubhouse which do not interfere with LOWA-scheduled events. C. LOWA ENTRANCE PROCEDURES 1. Annual Family Guest Passes: Annual family guest passes may be issued to adult relatives of members or registered tenants whose assessments/fees have been paid. Passes will be valid for the LOWA Front Gate current fiscal year, May 1 to April 30th of the following year. Passes will be limited to immediate family members, i.e., father, mother, grandmother, grandfather, sister, brothers, children, grandchildren and persons married to same. Not included are aunts, uncles, nieces, nephews and cousins. A guest pass fee will be applies. (3/1998) 2. Temporary guests: DAILY – Telephone calls from members and registered tenants to Security to authorize guests, vendors, etc. for the day will be limited to three(3) individuals per call. Security will confirm authorizations by return telephone call to the telephone number provided previously by the member or registered tenant requesting entry. If a member or registered tenant has more than three (3) persons to enter for the day, a list must be taken to Security by the member or registered tenant submitting the guest list. Names of temporary guests will not be accepted from minor dependents. Property owners and registered tenants should be aware of the twenty-five (25) guest rule for use of amenities and must secure approval of the General Manager during normal office hours. TWO (2) DAYS OR MORE – Temporary guests of two (2) or more days, upon request of property owners or registered tenants, will be issued temporary guest passes at the Security Gate (to include a termination date). Passes must be completed at the Security Gate and will be signed by the property owner or registered tenant. Members who are absent from LOW may make requests for temporary passes by letter to the General Manager. 3. Vehicles and Vehicle Identification: Members or registered tenants in good standing will be issued LOWA IDs for those vehicles registered in their name(s). (8/4/07) Only vehicles with a LOWA supplied LOWA ID properly affixed may use the “quick entrance” lane (the right lane). All other vehicles (emergency vehicles excepted) must use the left lane. LOWA members/registered tenants in good standing must show their membership ID to gain entrance. Handheld LOWA IDs are illegal and will be confiscated.
Rules Committee Review & Markup Admittance to LOW shall be limited to the following: 1. LOWA Members: LOWA Members and their Households are provided access through the visitor lane at the Main Gate and through automated gates when using vehicles with barcodes. 2. Registered Tenants: Registered tenants and their Households are provided access through the visitor lane at the Main Gate and through automated gates when using vehicles with barcodes. 3. Guests: Invited guests of LOWA Members and invited guests of registered tenants are provided access to LOWA in accordance with the following: a. For purposes of admission to LOW and payment of guest fees for use of the various facilities, a guest is defined as anyone (other than a LOWA member) specifically invited by a LOWA member or registered tenant to visit him/her within LOW. No such person shall reside within LOW for a continuous period of more than fifteen (15) days, after which re-admittance to reside again within the same household during the same calendar year must be requested by the member or registered tenant by letter to the General Manager. b. Guest access must be authorized by members and/or registered tenants. Authorizations may be electronic, telephone, or written means. c. Minor dependents under age eighteen (18) may not authorize entry of guests. d. Use of recreation facilities by guests is subject to the following restrictions: 1) Members in good standing or registered tenants shall accompany, or make proper arrangements for, guests to use recreation facilities where fees are charged. 2) No member or registered tenant may have more than eight (8) guests (limited to two (2) tee times) using the golf course at any one time without special permission of the General Manager and/or his/her designated representative. 3) No member or registered tenant may have more than ten (10) guests using the pools at any given time without the special permission of the General Manager. 4) No member or registered tenant may have more than twenty-five (25) guests using any other recreational facility at any given time without the special permission of the General Manager. 5) Admittance of unscheduled visitors will be prohibited. If a visitor arrives at the gate and Security has not been previously notified, they WILL NOT be admitted and Security will NOT notify the LOW resident. 4. Contractors: Invited contractors of members and invited contractors of registered tenants are provided access to LOWA in accordance with the following: a. Contractors are defined as persons or companies hired by members, tenants, or LOWA to perform work or furnish goods or services, including, but not limited to, professional services, public utilities, trades, repair, and personal services workers. b. Contractors are admitted upon member authorization (electronic, written, or telephone) or upon presentation of a valid work order with the name and either lot and section number or street address of their destination. c. Repair personnel, delivery trucks and companies such as appliance repair, furniture delivery, florists, etc. will be admitted to LOW so long as they are able to provide a work order with the name and either lot and section number or street address of their destination. d. Construction and materials delivery vehicles will be admitted to LOW subject to the procedures set forth in LOWA Regulations XVI. Environmental Control and Construction Procedures, Section J. Access. e. Contractors may purchase barcodes to enable use of automated gates in accordance with requirements in Section D (1) of this regulation. f. Contractors may be required by Security to provide additional identification including their photographs to be retained in the LOWA visitor management system to assist with access control. 5. Others: Other persons are provided access to LOWA as follows: a. Visitors to LOW when accompanied by a member or registered tenant.
b. Employees of LOWA and of LOWA contractors. c. Federal, State, and County officials; and police, fire, rescue, and other emergency response personnel when on duty. d. Employees of public utilities when on duty. e. Orange County residents for the purpose of using the trash compactor and recycling center according to the Orange County-LOWA Compactor Agreement. f. Attendees at scheduled events within LOWA, such as church services, soccer matches, and swim meets, for the purpose of attending an event. Attendees must comply with the vehicle identification procedures of Section D of this regulation. g. Real estate sales persons and their clients in connection with viewing or purchasing property for sale within LOW. 6. Guests of LOWA: The General Manager may authorize: a. One (1) day admittance for such special activities as horse shows, athletic contests, weddings, bazaars and similar activities. Authorizations may be subject to restrictions, such as obtaining a temporary vehicle pass, providing a list of visitors to Security at least two (2) business days prior to the event, etc. b. Admittance to participants in special non-member social events at the Clubhouse which do not interfere with LOWA-scheduled events. C. ISSUANCE OF MEMBERSHIP IDENTIFICATION AND PASSES The General Manager, through the Member Services Front Desk of the Finance Department shall issue LOW ID cards and passes according to the Declaration Restrictions, the Bylaws and subject to the following rules: 1. ID and Pass Ownership: Membership identifications (IDs) issued to LOWA members in good standing, registered tenants, and their family members and authorized Household and passes issued to guests of LOWA members and registered tenants are the property of LOWA and are for the exclusive use of the person to whom they are issued. 2. Misuse of IDs and Passes: Use of these LOWA IDs and passes by persons other than those to whom they are issued shall be considered a violation of this Regulation and such misused LOWA IDs and passes shall be subject to confiscation and citation by LOWA Security. 3. Expired, Lost or Stolen IDs and Passes: Lost or stolen LOWA IDs and passes must be reported immediately to Security. Expired LOWA IDs and passes are invalid and must be returned to the General Manager. Expired LOWA IDs and passes shall not be displayed. 4. ID Card and Family Guest Pass: LOWA ID card categories are established for use in identifying individuals at the security gate and at amenities. LOWA will issue cards upon request of a member in good standing and payment of assessment and applicable fees. LOWA will issue an Annual Family Guest Pass to the requesting Member in good standing or Registered Tenant according to the LOWA Fee Schedule. a. Member: A WHITE ID card will be issued to a property owner (and spouse, if applicable) with a maximum of two cards. Members are afforded all the rights and privileges of an owner of property within LOWA as described in the Declarations and Bylaws. (See Declaration of Restrictions: Section 12.A, Lake of the Woods Association. See also Bylaws: Article III., Members of the Association.) b. Tenant: A TAN ID card will be issued to a registered tenant. A tenant is a Non-Member occupying a home in LOWA, regardless of whether any money or in kind consideration is exchanged with the home owner. The exception is the homeowner’s parents, children, brothers and sisters (See C.4 above). The ID card expires upon the receipt of a Tenant Checkout Form. A tenant is afforded all the rights and privileges of a Tenant within LOWA as described in Regulation III, Registered Tenants. c. Co-Habit: A BLUE ID card will be issued to one individual who is NOT AN IMMEDIATE FAMILY MEMBER of the LOWA Member but is residing with the member FULL TIME in LOWA. The card shall be labeled with “Co-Habit” on the front, shall expire April 30th of each year, and shall be renewable. This category includes those residents providing services to the LOW Member requiring them to be full-time residents, such as a live-in nurse’s aide, child care provider, and other personal caregivers. The card allows a Co-Habit cardholder the ability to obtain a barcode as well as access to the amenities of LOWA. Only one such card will be issued per member. The General Manager may make exceptions upon written request of the member. A Co-Habit cardholder is not afforded any voting rights within LOWA.
Lake Currents September 15, 2017
LOWA members and registered tenants who cannot present their membership ID must show a driver’s license or other identification to be checked against the current membership roster each and every time they seek entrance. (8/4/07) Those excepted from these procedures are the following: a. Official government vehicles, e.g. police cars and school buses. b. Clearly marked commercial delivery, business or industrial vehicles, i.e. Sears, UPS, REC, etc. during business hours. c. Guests authorized entry for events, e.g. weddings and horse shows for whom a list of visitors has been provided to Security. d. Towed vehicles must be registered at the Security Gate upon entry by the owner of the vehicle and/or tow truck operator. Towed vehicles exiting LOW may be subject to clearance by Security personnel. e. Repair personnel, delivery trucks and companies such as TV repair, furniture delivery, florists, etc. will be admitted to LOW so long as they are able to provide Security with a name, lot and section number or street address of their destination. f. Construction and materials delivery vehicles will be admitted to LOW only if the contractors follow the procedures outlined in Regulation XVI. J. Access. 4. Construction Workers and Service Workers: Each construction worker and service worker, such as yard workers (other than LOW residents) entering LOW for the purpose of participating in construction or other work, will be required to obtain a Construction Worker/Service Workers Pass at the Security Gate upon entering LOW. The pass, which is valid for three (3) months, will be posted in the windshield of the vehicle while the vehicle is inside LOW. A deposit is required for each individual pass which is refundable when the pass is turned in at Security. It is non-refundable after one hundred and eighty (180) days from date of expiration. 5. Employees of LOWA: Employees, who are NOT LOW residents, will be issued employee vehicle LOWA IDs. This LOWA ID authorizes entry only for the employee and NOT his/her family or guests. (5/4/13) 6. Real Estate Salespersons: Real estate salespersons, other than LOWA members or registered tenants with current LOWA IDs, will be required to deposit their business card at Security listing the lots or homes he/ she wishes to show in order to gain admittance to LOW. If unknown to Security personnel, further identification may be required. (8/4/07) 7. The following is incorporated as part of Regulation II, and will take precedence over certain sections of Regulation II., XIV., and XVI. (5/2001) All vehicles entering LOW must display a LOWA ID or LOWA hanging pass. Vehicle IDs will be issued annually to members/registered tenants in good standing (and immediate household members) and to family members who have purchased a Guest Pass. (8/4/07) Per agreement with Orange County, a vehicle ID or hanging pass of a different color will be issued annually for Orange County residents using the trash compactor. (8/4/07) Hanging pass will be required of all vehicles not displaying a LOWA ID. The hanging pass must be shown to the Security guard at the gate when entering LOW and it must be displayed from the rear view mirror when the vehicle is parked in LOW. These hanging pass are NOT for use of the Main Entrance Express Lane. (8/4/07) Loss or misuse will be subject to the same penalty as ID Cards, or passes. (8/4/07) A WHITE hanging pass will be issued annually for those members, registered tenants or guest pass holders who do not want a LOWA ID. This tag will be clearly marked with expiration date and vehicle license number. Casual visitors to members or registered tenants will be issued a WHITE hanging pass clearly marked with the period of the visit. (8/4/07) Contractors and vendors will be issued a BLUE hanging pass clearly marked with the expiration date and company ID. (8/4/07) Special Event Visitors will be issued a GREEN hanging pass clearly marked with the event and date of same. These passes will be issued for events such as church services, soccer matches and swim meets. (8/4/07) Admittance of casual visitors will be restricted. If a visitor arrives at the gate and Security has not been previously notified, they WILL NOT be admitted. Security will NOT notify the LOW resident.
Rules Committee Review & Markup
Regulation Changes
Current Regulations Admittance Procedures
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Regulation Changes Lake Currents September 15, 2017 4
Current Regulations Admittance Procedures XVI. ENVIRONMENTAL CONTROL AND CONSTRUCTION PROCEDURES J. ACCESS 1. Contractors and employees essential to the construction may be admitted to LOW under the following conditions: a. Contractors and their employees must comply with all applicable LOWA Regulations. The lot owner shall be held responsible for their actions. b. At least twenty-four (24) hours prior to commencement of construction, the owner or contractor MUST submit an access roster to LOWA Security. A separate roster must be submitted for each construction project. The roster must list: 1) The name of each individual requesting access with the name of the company the individual represents. 2) The contractor and any subcontractor or other business, requesting access for construction purposes. 3) The period of time on-site services will be required. c. LOWA Security will issue employees an identification card (Construction Pass) for specific periods, not to exceed ninety (90) days, which must be returned to LOWA Security at termination of employment or expiration of pass, whichever is earlier. 1) A construction pass authorizes entrance for one (1) employee only. 2) A refundable deposit will be charged for each pass. This is non-refundable after one hundred and eighty (180) days from date of expiration. 3) Dependents, family members and friends of an employee will NOT be authorized entry. d. Construction personnel will be admitted to LOW between the hours of 7:00 a.m. and 6:00 p.m., Monday through Saturday only. (July 16, 2014) e. There may not be any overnight street parking of construction vehicles. f. There may be no blocking of streets, roads or driveways without prior permission of the General Manager. g. There will be no parking of storing of construction equipment on LOWA property, including parking lots, without prior permission of the General Manager. h. Construction sites must be kept free of unreasonable amounts of trash and debris. All trash must be disposed of daily in the required trash receptacles. i. There may be no disposal of construction material in Orange County Compactor Collection Center or on LOWA property. j. Excessive noise MUST be curtailed between the hours of 8:00 p.m. and 7:00 a.m. Loud playing of radios at construction sites is prohibited. k. No LOWA amenity, including the Fareways Café and its carryout service, may be used by any contractor or contractor employee unless he or she is a LOWA member or registered tenant in good standing. This includes, but is not limited to, the use of Pools, Picnic Areas, Fishing or Swimming in the Lakes and the Campground Facilities. (5/4/13) l. Contractors and contractor employees who are LOWA members or registered tenants in good standing desiring to use the Pro Shop Snack Bar will be dressed in accordance with the Dress Code for sitting and eating in the Snack Bar (shirt and shoes required) and present a reasonably clean appearance. Language used will be that which is generally acceptable in the LOW community. Those not adhering to this rule will NOT be served. m. Random driving throughout LOW is prohibited. Contractors and employees must proceed from the security gate to the job site and depart the job site to LOWA Security Gate upon completion of work.
Entry Bar Code
Rules Committee Review & Markup d. Blood Relative: A BLUE ID card will be issued to an individual who is an IMMEDIATE FAMILY MEMBER who resides FULL TIME with a LOWA Member (examples: parent, grandparent or child not considered a Dependent). The card shall be labeled with “BR” on the front, shall expire April 30th, and shall be renewable. The card allows a Blood Relative cardholder the ability to obtain a barcode as well as access to the amenities of LOWA. A Blood Relative cardholder is not afforded any voting rights within LOWA. e. Dependent: A BLUE ID card will be issued to an individual who is up to 22 years of age, and who is residing with a member FULL TIME in LOWA. The card shall be issued with “D” written on card, shall expire April 30th, and shall be renewable. The card allows a Dependent cardholder the ability to obtain a barcode, if of driving age, as well as access to the amenities of LOWA. A Dependent cardholder is not afforded any voting rights within LOWA. f. Annual Family Guest Pass: A PAPER PASS, varying in color from year to year, will be issued to adult relatives of Members or Registered Tenants who may frequently visit said Member or Tenant but does not reside within LOW. Passes will be limited to Immediate Family Members. The pass shall expire April 30th. The pass allows a Family Guest Pass holder to obtain a barcode for access to LOWA. A Family Guest Pass holder is not afforded any voting rights within LOWA. The General Manager, in his discretion, may issue an Annual Family Guest Pass to an extended family member or an individual who generally fits this category. The requesting Member/Tenant is charged a pass fee according to the LOWA Fee Schedule. D. ISSUANCE OF VEHICLE IDENTIFICATION The General Manager, through the Member Services Front Desk of the Finance Department and the Security Office, shall issue vehicle IDs subject to the following rules: 1. Barcodes: a. Members in good standing, registered tenants, and their family members and household members who have purchased a Guest Pass will be issued barcodes for vehicles registered in their name(s) upon completion and submission of the appropriate form. b. Vehicles owned by government agencies, LOWA, LOWA security, and public utilities may be issued barcodes. c. Employees of LOWA and of LOWA Security, who are NOT LOW residents, will be issued barcodes for their vehicles. The barcode authorizes entry only for the employee and NOT his/ her family or guests. d. Members of Lake of the Woods Fire & Rescue Company, who are not LOW residents, will be issued barcodes for their vehicles upon receipt of an annual letter of request from the Fire & Rescue President or Chief to the General Manager. The barcode authorizes entry only for the Fire & Rescue member and NOT his/her family or guests. e. Officials of Lake of the Woods Church, who are not LOW residents, will be issued barcodes for their vehicles upon receipt of an annual letter of request from the Pastor or Administrator to the General Manager. The barcode authorizes entry only for the member and NOT his/her family or guests. f. Contractors may purchase barcodes upon completion of applicable forms and payment of an annual barcode fee in accordance with procedures approved by the General Manager. Contractor barcodes only provide access between the hours of 7:00 a.m. and 6:00 p.m., Monday through Saturday. g. Barcodes issued to persons authorized access to all LOWA amenities, including Lakes, Parks, Golf Course, and Equestrian Center, will have white or black backgrounds. Barcodes issued to persons not authorized access to amenities, e.g. contractors, will have a colored background. h. Handheld barcodes may be issued in special circumstances with the written permission of the General Manager, and are generally intended for use by law enforcement officers. 2. Temporary Passes a. Vehicles not displaying a barcode, when on LOWA property, must display a temporary vehicle pass on the dashboard or hanging from rear view mirror.
b. Temporary vehicle passes may be prepared by manual or computerized methods. The passes may be black and white, colored, or combinations of colors. The passes are to show information about a vehicle’s authorization for entrance to LOWA including, but not limited to, dates of authorized entry, purpose of entry, locations to be visited, and expiration date. The specific format, colors, and details of the information displayed shall be standardized and approved by the General Manager. c. Unless approved by the General Manager, temporary vehicle passes will be valid for no longer than thirty (30) days, after which they must be renewed. d. Vehicles with valid temporary vehicle passes may enter LOWA through the visitor lane at the Main Gate. e. Members, registered tenants, and guest pass holders who do not want a barcode on their vehicle will be issued a temporary vehicle pass according to procedures established by the General Manager. f. Loss or misuse of vehicle passes will be subject to the same penalty as ID Cards, or family guest passes. 3. Exceptions: Those excepted from the above vehicle identification procedures are the following: a. Official government vehicles, e.g. USPS, police cars and school buses. b. Clearly marked public utility (REC, RSA, Verizon), major parcel delivery (UPS, FEDEX), waste and recycling removal (County Waste), and fuel delivery during business hours. c. Towed vehicles registered at the Security Gate upon entry by the owner of the vehicle and/or tow truck operator. Towed vehicles exiting LOW may be subject to clearance by Security personnel. E. LOWA VISITOR MANAGEMENT SYSTEM 1. General: LOWA maintains a visitor management system to expedite visitor processing and track data regarding visitors on the premises. The primary source of data in the system is LOWA members and registered tenants who must authorize LOWA security to admit their guests, vendors, contractors, and the like by one of the following methods: a. Computerized notification (preferred method). Members and registered tenants log into the host website and complete the requested information. There is no limit to the number of guests that may be authorized entrance in this manner. Authorization may be made for single visits and multiple visits over a period up to one year. b. Telephone (secondary method). Telephone calls can be made by members and registered tenants to Security. Each member and registered tenant is limited to authorizing three (3) individuals per day by telephone call. c. Written lists. Written guest lists may be taken to Security. If a member needs to authorize more than three (3) persons to enter in a day and does not choose to use computerized notification, the written list method must be used. 2. Construction Workers and Service Providers: Each construction worker and service worker, such as yard workers (other than LOW residents) entering LOW for the purpose of participating in construction or other work, who are not driving a vehicle displaying a barcode, will be required to obtain a Construction Worker/Service Workers temporary vehicle pass at the Main Gate upon entering LOW. Construction workers are required to follow procedures for obtaining and using passes set forth in LOWA Regulations XVI. Environmental Control and Construction Procedures, Section J. Access. 3. Real Estate Sales: The following requirements apply to access for open houses and estate sales within LOW: a. Real estate sales persons, other than LOWA members or registered tenants with current LOWA IDs, are required to show their business card at Security. b. Real estate sales persons are required to make arrangements with Security for entry of clients driving in separate vehicles in advance of anticipated visits.
Visitor Management System
Lake Currents September 15, 2017
n. Any owner who admits construction personnel as guests for the purpose of bypassing the access roster requirement is in violation of the LOWA Regulation and will be cited for violation. I. GENERAL A. The Restrictive Covenants and Articles of Incorporation of the Association authorize the Board of Directors of the Association to promulgate and enforce Regulations. The Articles also provide for a Legal and Compliance Committee to assist the Board of Directors in Regulations enforcement. B. A great deal of the effort which goes into making our community function well comes from committees and individual volunteers. Thus, the residents and other property owners play a large role in shaping and enforcing these Regulations. While the Regulations are enforceable through a system of fines and penalties, the best controls are achieved through the cooperation and participation of all residents and property owners. Therefore, recommendations for changes or additions to these Regulations are welcomed and encouraged. C. The use of LOWA amenities is authorized for property owners and tenants in good standing, their families and guests and any individual or organization that has received the approval of the General Manager. (2/5/2011) D. A Member is eligible to vote, use amenities and receive a membership card when all fees and service charges are paid in full. E. All persons using LOWA amenities and facilities do so at their own risk and LOWA assumes no responsibility for injury, damage or loss of property resulting from such use, whether officially open or not. (6/1996) F. Activity constituting, or resulting in, disturbing the peace in LOW is prohibited. G. Proper decorum must be observed by all persons for any activity in the common areas of the community. Members are responsible for the conduct of themselves, their families, guests, and tenants, as well as guests of their tenants. Persons who engage in conduct that causes member, tenant, or guests public inconvenience, annoyance, or alarm are subject to citation. (4/8/2015) H. Damage to LOWA property must be paid for by the members responsible for such damage, to include damage caused by their families, guests, their registered tenants and their families or their families’ guests. (2/5/2011) I. Established fees or other charges must be paid by sponsoring members, their guests or their registered tenants. Members are responsible for the unpaid fees of their families or guests while using LOWA amenities. (2/5/2011) J. Violation of LOWA Regulations may be reported by a LOWA member to the Security Office for appropriate action, and the reporting member may sign as a witness to the violation. With sufficient evidence, Security may issue a citation which can result in the levying of penalties by the LOWA Legal and Compliance Committee. (See Regulation XIV.) Revocation of privileges may also be imposed by the Board of Directors. K. PROCEDURE FOR NEW AND AMENDED LOWA REGULATIONS: (2/5/2011) All Regulations become effective when promulgated and/or amended according to the following procedure. Step one: A proposal for a change to LOWA Regulations can come from a LOW member in good standing, a LOWA committee, the General Manager or the Board of Directors. The Board of Directors shall determine if the request has enough merit to send to the Rules Committee and the LOWA Counsel. Step two: The Rules Committee conducts research to determine if the request is redundant or in conflict with the governing documents or any other regulation. If the Rules Committee determined that the proposal is redundant or conflicting it shall report this conclusion to the Board. Otherwise, the Rules Committee shall prepare a resolution using appropriate language in congruence with the governing documents and submit the resolution to the Board.
Rules Committee Review & Markup
Regulation Changes
Current Regulations Admittance Procedures
5
Regulation Changes
Current Regulations Admittance Procedures Step three: After receiving the reports of the general counsel and the Rules Committee, the Board of Directors approves, modifies or rejects the resolution. If approved, the Board forwards it to the General Manager for publication in the Lake Currents. The LOWA membership will then have not less than two weeks to comment to the Board on the new regulation. Step four: The Board of Directors shall take into consideration the comments received from the membership and shall adopt, reject or modify the proposed changes. Should the proposed redraft of the regulation be significant as proposed by a majority vote of the Board, the changes will again be published in Lake Currents for public comment. Following the designated two weeks for comment and final approval by the Board of Directors, the adopted or modified Regulation(s) will be incorporated into the LOWA Regulations. The Board of Directors will upon adoption, announce the effective date of the proposed and/or modifies Regulation(s). Step five: The GM shall ensure the adopted amendment is published in Lake Currents in a timely manner before enforcement begins. (6/15/16)
Lake Currents September 15, 2017
XV.
6
ESTABLISHMENT OF USERS FEES, ASSESSMENT SETTLEMENT AND OTHER CHARGES A. GENERAL User fees, when established by the LOWA Board of Directors, shall be charged for the use of the facility. User fees shall be set to encourage the use of the facility and produce revenue for LOWA. (June 30, 2007) B. FEES All User Fees and other charges of LOWA shall be payable in cash or check. An additional charge will be assessed for dishonored checks. Redemption of such dishonored checks will be by cash, money order or some other type of certified funds. Credit card purchases, may be made at the Clubhouse, Fareways Cafe, Holcomb Building, Marina and the Golf Pro Shop. (5/4/13) C. ASSESSMENTS Annual Assessment charges are due and payable on or before May 1, annually. The Board of Directors may, at its discretion, provide other payment options. (3/7/2015) D. LATE OR NONPAYMENT OF ASSESSMENTS, FEES, AND/OR FINES DUE THE ASSOCIATION (3/7/2015) The Board hereby delegates and directs the General Manager to establish fair yet firm procedures necessary to collect assessments, fees and/or fines due the association. These procedures include any or all of the following: 1. Reminders. Publishing reminders when assessments and other fees are due as described in Sections XV.B and C above. 2. Interest Charges. For those accounts thirty (30) days past due adding interest charge on the amount due will be added to the account. 3. For those accounts sixty (60) days past due adding a late fee of fifty (50) dollars to the account. 4. Deactivating of Member Barcodes. The deactivation will extend to all family members, occupants, tenants or invitees of the delinquent member. 5. Restricting access to and use of recreational amenities. 6. Placing a lien on the property. 7. Turning the account over to a collections attorney. 8. Forcing the sale of the property to recover assessments, fees and fines due the Association. E. PRORATING OF ANNUAL AMENITY FEES FOR FISCAL YEAR (MAY 1 – APRIL 30) 1. Annual Golf Fees will be reduced twenty-five (25) percent each quarter (Aug. 1, Nov. 1, and Feb. 1). 2. Annual Boat Registration Fees will be reduced fifty (50) percent on September 1 each year. 3. Annual Golf Cart Fees will be reduced Fifty (50) percent on November 1 each year. Transfer of ownership of a private golf cart during the fiscal year will not entail an additional fee from the new owner. 4. Campground Annual Fees will be pro-rated after July 1 each fiscal year. Pro-rating will be accomplished by subtracting the monthly rental fee from the annual renting fee and subtracting twelve and a half (12 ½) percent of that result from the annual rental fee for each month after May 1.
Rules Committee Review & Markup c. Real estate sales persons and estate sale auction brokers are required to make arrangements with the General Manager through the Security Office, prior to conducting an open house or auction. Authorizations are subject to limitations on method of admission of individuals to LOW, on-street parking at the property, and signs on LOWA and private property. XVI. ENVIRONMENTAL CONTROL AND CONSTRUCTION PROCEDURES J. ACCESS: Contractors, sub-contractors, suppliers, and their employees may be admitted to LOWA under the following conditions: 1. Contractors, sub-contractors, suppliers, and their employees must comply with all applicable LOWA Regulations. The Lot Owner shall be held responsible for their actions. 2. At least twenty-four (24) hours prior to commencement of construction, the Lot Owner or their contractor MUST submit an access roster to LOWA Security. A separate roster must be submitted for each construction project. The roster must list: a. The name of each company or individual requesting access with the name of the company or the individual. b. The contractor and any sub-contractors or other businesses requesting access for construction purposes. c. The period of time on-site services will be required. 3. LOWA Security will issue employees a construction worker temporary vehicle pass for specific periods, not to exceed thirty (30) days. 4. Construction personnel will only be admitted to LOW between the hours of 7:00 a.m. and 6:00 p.m., Monday through Saturday. (July 16, 2014) 5. Contractors may purchase and utilize vehicle barcodes in accordance with procedures established by the General Manager under authority of LOWA Regulations II. Admittance to Lake of the Woods, Section E. Vehicle Identification. 6. Dependents, family members and friends of contractors, sub-contractors, and their employees are NOT authorized entry to LOW. Such persons found within LOW will be escorted off the property and may be charged with trespassing. Temporary vehicle passes and barcodes of vehicles transporting such persons into LOW will be confiscated. 7. Overnight street parking of construction vehicles is not allowed. 8. Blocking of streets, roads or driveways is not allowed without prior permission of the General Manager. The General Manager may require temporary traffic control measures (signs, flaggers, detours, etc.) as a condition of authorization. 9. Parking or storing of construction equipment on LOWA property, including parking lots, is not allowed except with prior permission of the General Manager. 10. Construction sites must be kept free of unreasonable amounts of trash and debris. All trash must be disposed of daily in the required trash receptacles. 11. There may be no disposal of construction material in the Orange County Compactor Collection Center or on LOWA property. 12. Noise MUST be curtailed between the hours of 8:00 p.m. and 7:00 a.m. Loud playing of radios at construction sites is prohibited at all times. 13. No LOWA amenity, including the Pools, the Picnic Areas, the Lakes, the Campground Facilities, the Fareways Café, and its carry-out service, may be used by any contractor or their employees unless he or she is a LOWA member or registered tenant in good standing. (5/4/13) 14. Contractors and their employees who are LOWA members or registered tenants in good standing desiring to use the Fareways Café must be dressed in accordance with the Dress Code for sitting and eating in the café (shirt and shoes required) and present a reasonably clean appearance. Language used must be that which is generally acceptable in the LOW community. Those not adhering to this rule will NOT be served. 15. Random driving throughout LOW is prohibited. Independent contractors and employees must immediately proceed from a gate to the job site upon arrival at LOWA and must immediately proceed from the job to an exit gate upon completion of work. 16. Any owner who admits construction personnel as guests for the purpose of bypassing the access roster requirement is in violation of LOWA Regulations and will be cited for violation.
5. Marina Slip Rental Fees will be pro-rated fifty (50) percent as of September 1 each year. When a renter wants to give up a Marina Slip or Vehicle Storage Space, the rental may be prorated if a new renter is available. The current renter will be charged through the end of the month of the release. A full refund will be given for all unused months. The new renter will pay for all remaining months. 6. No other refunds or proration of Amenity Fees are authorized except for a member’s inability to use the amenity due to death or disability (preventing amenity usage). A fair refund will be determined by the General Manager based on the unique merits of the case and the seasonal usage of the amenity. F.
FAMILY MEMBERSHIP For the purpose of amenity use “Family Membership” is defined as LOWA members, tenants in common and lessees in good standing (not to exceed two (2) adult persons) and the dependents of the LOWA member or lessee living in the household who are: 1. Children eighteen (18) years or younger. 2. Full time students through the age of twenty-two (22) years. 3. Dependents of any age who are legally handicapped and legally dependent upon LOWA member or registered tenant in good standing. G. GUESTS Owners who do not qualify for membership in paragraph F above will be considered “Guests” for the purposes of amenity use. LOWAEstablished Guest Fees will be charged for each guest, and for any group sponsoring an activity which is held at any LOWA amenity. Those activities deemed “reciprocal” by the General Manager are exempt from this rule.
Rules Committee Review & Markup I. GENERAL (Items A-F unchanged) G. Proper decorum must be observed by all persons for any activity in the common areas of the community. Members may be assessed a charge for violations of the Restrictive Covenants and Rules and Regulations committed by themselves, their families, guests, and tenants, as well as guests of their tenant and/or their contractors and the contractors of their tenants while the contractors are within LOWA. Persons who engage in conduct that causes member, tenant, or guests public inconvenience, annoyance, or alarm are subject to citation. (Items H-K remain unchanged) XV.
LAKE OF THE WOODS ASSOCIATION, INC. GENERAL MANAGER’S ANNUAL REPORT, 47th ANNUAL MEETING, SEPTEMBER 4, 2017 By Phillip L. Rodenberg, General Manager CMCA®, AMS® It is my great honor to present the Annual Report to the Membership of the Lake of the Woods Association during LOWA’s 50th Anniversary year! This annual gathering is to hear the State of the Association, celebrate accomplishments, and discuss future challenges. Fifty years is testament to the staying power of Lake of the Woods. President Morlan just spoke about our strong finances. The annual independent audit of our financial records was just completed by PBMares, Certified Public Accountants. Once again, LOWA received a clean report or “unmodified opinion” - the highest level auditors give. We are four months into our fiscal year and collections are on target. Reserve Cash through July stands just over $2.7M, which is adequate to cover this year’s capital spending plan of $1.4 Million. Operating Cash stands at $2.7M, to meet our operation and maintenance obligations. Most Departments and Amenities are at or near budget. Assessment Delinquencies for the year were 1.9%, beating the industry standard of 5%. LOWA remains the largest concentration of homes and population in Orange County with 3,815 completed homes on the 4,256 private lots. We are 23% of the county population, exceeding the 2015 estimate of 7,926 full time residents, especially on busy holiday weekends like this one. Our lot count is 4,256, but will soon increase to 4,257 with the pending sale of a LOWA-owned well lot on Liberty Boulevard. Our housing stock is a key indicator of a healthy community, and so it is good news that from May 2016 to April 2017, the Environmental Control Committee approved 34 new home construction projects (down 5 from previous) and approved 124 renovation projects (up 20 from previous). Our Finance Department issued 316 resale packages during the same period for properties changing hands (up 10 from previous). The Board of Directors and Management spent great effort on the 10 stated Board Goals which included the successful completion of Lakes Management Projects, the replacement Sweetbriar Pool, more youth programs, investigation of building a new dog park on the Life Estate Property, design development of the Clubhouse Area Recreational Complex Project, implementation of electronic voting for Board elections, and celebration of the 50th Anniversary. The Board adopted the Five Year Capital Plan and amended the LOWA Regulations to update pool rules and to prevent Aquatic Invasive Species in the Lakes. When we look back on the year, we will remember the 50th Anniversary Events orchestrated by “Maestro” Chair Jon Anderson and his committee. Highlight events included the Rave Ons Concert in February, Proclamation Gala in April, 5K Race in May, and Independence Day fireworks in July. Events continue throughout 2017 and conclude with a Christmas Tree lighting ceremony. Capital Projects of Note are led by the complete replacement of the Sweetbriar Pool, which opened May 27 with its zero depth entry ramp, wading pool for tots, six swim lanes and diving board and slide. We also completely replaced the Clubhouse fire suppression sprinkler system making the building safer, and constructed forward tees on the golf course to make golf more appealing to seniors and beginners. As for personnel, we hired Assistant GM Chester Guzek who replaced Dave Heiser. Clubhouse Manager Ryan Richardson replaced retiring Joey Welsh. Roy Mayberry was promoted to Finance Director replacing retiring Larry Cole, and Laurie Doane was hired as Accounting Manager to replace Roy. Equestrian Operations Manager Bridget Hutchens replaced Cara Potter, and Communications Manager Carolyn Brodeur replaced Melanie Parmelee. Carolyn Brodeur and her Communications team continued to send important information by way of our communication mainstays of Lake Currents, Channel 18 and LOWA.ORG. Communications completed two major projects. A new LOWA.ORG website is scheduled to launch on September 6, and a contract videographer is providing new and improved programming for Channel 18, which is now fully integrated with our website via YouTube.
See Annual Report on p. 8
Lake Currents September 15, 2017
ESTABLISHMENT OF USER FEES, ASSESSMENT SETTLEMENT AND OTHER CHARGES ( Items A.B.C. Unchanged) D. LATE OR NONPAYMENT OF ASSESSMENTS, FEES, AND/OR FINES DUE THE ASSOCIATION (3/7/2015) The Board hereby delegates and directs the General Manager to establish fair yet firm procedures necessary to collect assessments, fees and/or fines due the association. These procedures include any or all of the following: (items 1-3 unchanged) 4. Deactivating of Member Barcodes. The deactivation will extend to all family members, occupants, tenants or invitees of the delinquent member. After giving a member an opportunity for a hearing, the Board of Directors shall have the right to suspend a members’, tenants’ and their families’ use of the barcode lanes because of nonpayment of assessments, fees owed to the Association that are more than sixty (60) days past due. The member may, at his/her expense, be represented at the hearing by an attorney licensed in Virginia. Deactivation of the barcode shall not in any way prevent a member from entering Lake of the Woods by way of the visitor lane of the Main Gate upon presenting proper identification. A member for the purposes solely of this section shall include spouses and dependent children. (Remaining items are unchanged.)
Regulation Changes
Current Regulations Admittance Procedures
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GM Annual Report Lake Currents September 15, 2017 8
Annual Report from p. 7 Our social media and web use continue to grow and are reaching more members. • Constant Contact has 2,542 subscribers - an increase of 257. • Facebook has 2,375 Likes, an increase of 799. • Website averages 3,802 users per month, an increase of about 100 users per month. Challenges ahead include a marketing strategy to increase member use of amenities, and to find methods for increasing communication between the association and the membership as well as member-to-member communication. Patrick O’Loughlin, our IT Coordinator, is keeping all of our computers and phones, surveillance cameras, and point of sale software running. He was instrumental in launching the dwellingLive visitor management system which went live in December, deployment of new surveillance cameras to protect LOWA property and deter crime, and implementation of the new photo ID card for amenity use. The challenge ahead is installation of the new License Plate Reader system at the front and back gates. The emphasis of the Security Force was on reducing wait times at the front gate and working closely with Orange County Sheriff to deter crime. We hosted our first National Night Out event in August with a large turnout of members. VDOT completed the flashing yellow signal and turn lane project on Route 3 at LOW Way that reduces wait times during low to moderate traffic. Total front gate/back gate count for the year was 2.41 million, an increase of 20,000 vehicles through the back gate. We received 1.9 million vehicles through the front gate, same as last year. dwellingLive is user friendly system and I encourage members to use the dwellingLive phone app rather than call Security to manage their guests. Chief Scott Walker continues to emphasize good customer service and high visibility on the roads and on the lake. Allied Universal, is in its fifth year with LOWA, and challenges include identifying unregistered tenants, assisting Orange County Sheriff on criminal matters, and accommodating private lot construction. In this steady economy, construction-related vehicle entry and road use was heavy this summer. Chief Walker continues to support a third gate option at Shoosmith Road to relieve traffic congestion at the front gate. We said goodbye to our former Finance Director Larry Cole after six years of service and welcomed new Finance Director Roy Mayberry. Roy and his team, including new Accounting Manager Laurie Doane, had a busy year at the Holcomb Building with heavy property transfer activity bringing many new members to the community. In the past 12 months, 325 properties have changed hands. The Association was able to fully fund the unrestricted operating cash based upon the provisions of the Unrestricted Operating Cash Policy, two years ahead of schedule. The team supported the Board’s annual effort to update the Replacement Reserve Study, continued the collection effort to hold delinquencies at the 2% rate achieved for the last three years, and assisted in the implementation of both the dwellingLIVE Visitor Management System and the new electronic voting platform, Vote-now.com, for this year’s Board Elections. Challenges are to keep assessment delinquency rates below 2%, to advise the Board on how to absorb the ongoing loss of tenant fees given the trend of a decline in tenant properties we are currently experiencing and to manage the budget. Our Maintenance Department, led by Facilities Director Jessica Graves, takes great pride in maintaining the dams and lakes as well as the roads, parks and buildings. Veterans’ Dam and Keaton’s Dam received annual inspection by a licensed engineer. Both dams are in excellent condition. The Buildings Division’s energy conservation efforts helped reduce operating costs across the Association. The Grounds Division completed beautification projects across the Association to enhance natural beauty spots during the 50th Anniversary. Roads Division stayed on track with its chip and tar paving program. The challenge ahead is the repaving of a section of Lakeview Parkway near Shoosmith. Health of the Lakes remains our overarching great concern and Environmental Resources Manager Bobby Jones along with Erosion and Sediment Inspector Michael Barnett are leading a concentrated effort to combat nitrogen and phosphorous levels that are 3 times the EPA standard in Keaton’s Lake and 2.5 times the EPA standard in the Main Lake. Keaton’s Lake water clarity has continued to improve, but we have much more work to do. The Keaton’s Run Forebay (aka Eastover Park Water Quality Retrofit), completed in February, is built to remove sediment and nutrients before they enter the lake. Projected sediment removal is 1.76 tons per year. As part of our Lakes Management Improvement Program for the Main Lake, LOWA had planned to build a forebay near the back gate between Route 601 and Lakeview Parkway to catch some of the silt and pollutants before they enter the lake. Unfortunately, the area is constrained by utilities and the project is on hold. For now we are emphasizing ditch reconstruction on nearby streets instead. Maintenance is currently overseeing two more miles of roadside ditch reconstruction for a total of nearly 9 miles. Five years into the Program, we have completed 39 percent of the 23 miles of roadside ditches. One mile of reconstructed roadside ditch removes 54 tons of sediment a year from entering the Lakes. At the Community Center, Manager Sylvia Zelinsky and her team hosted several special events. Community Center use increased to 36,455, up almost one thousand from last year, mostly attributed to Pickleball - the sport du jour! Six new outdoor Pickleball Courts will be built at Hollyfield Park on Tennis Courts 1-2. Tennis will continue on Courts 4-6, which will receive repairs and new surfaces. The Summer Concert series brought out hundreds to four concerts – with one to go September 15 - to enjoy free music, thanks to sponsors picking up the tab for the musicians. Our Junior Tennis Clinic hosted a total of 31 participants. Fitness Center has 808 families. With the help of the Community and Youth Activities Committee, we hosted eight events including four movie nights and an End of School Party. Join us for the Arts Show and Wine Event in September, our Annual Treats on the Clubhouse Point at Halloween, and the Christkindlemarkt in December. Challenges ahead are related to the pending Board decisions on the future of the Clubhouse Pool/Fitness Center Building. Our Golf maintenance contractor IGM has been with us since 2005 and Superintendent Mike Kuhn and his crew are keeping the Golf Course in excellent condition. Golf Operations Manager Rea Hargraves and his team report golf rounds at 17,347, down from last year but we remain optimistic that golf play has stabilized. Annual memberships are at 131, slightly lower than last year’s 136, but still a solid number. Immediate challenges are to continue to grow membership and increase afternoon rounds played through the Virginia State Golf Association and GolfNow. We continue to promote play through physical improvement’s including construction of forward tees, and tree removal and trimming. Golf is proud of hosting three junior golf camps with 29 participants, and of hosting a PGA Junior Golf League with 14 children. Golf hosted several tournaments including the Schutzenfest which brought in 108 golfers, 2,000 plus participants, and the Low-In-Brows oompah band!. The 7th Annual Schutzenfest is October 21. Have you been to Fareways Café recently? It seems many of you have! Fareways remains popular and is exceeding revenue expectations. We installed gas service and appliances, which allowed us to expand our menu items and provide food for larger tournaments. Gas installation also allows the opportunity for future expansion. Upcoming events are Karaoke, Monday Night Football, Open Mic Night and Norm Allen on Wednesday Nights. Shift Managers Carletta Johnson, Jen Bailey and Douglas Semerling and their staff look forward to serving you! Challenges ahead include controlling personnel and food costs, and plans for expansion of the kitchen to accommodate a walk-in cooler. In May, we said farewell to longtime Clubhouse Manager Joey Welsh and Ryan Richardson stepped into the role. The Clubhouse team had another excellent year breaking the $1 million revenue mark for the fifth time in a row. Clubhouse served 48,364 meals, down 9,000 from the previous year attributed to the closure for the sprinkler system installation and the growth of Fareways use. Clubhouse hosted several special events including the Annual Open House. We have introduced new menu items, such as the summer raw bar offerings. Chef Robert is concentrating on fresh ingredients, house-made recipes, and lowering food costs. Challenges ahead are finalizing purchase and installation of the new Point of Sale system for efficiency. Bridget Hutchens along with Assistant Manager Melissa Zukowski and the Equestrian Center staff care for 12 equines, that is 6 LOWA horses, and 6 boarded equines (including Ginger the Mule!) The Covered Ring Project at the small arena is underway to be complete in October. It will improve the overall quality of our programs with a weather resistant setting to teach, exercise, host pony rides, and warm up for shows. We hope it will translate into more fall and spring riding and less weather cancellations. Equestrian Center hosted 46 children in summer pony camps, with 20 students taking riding lessons on a regular basis. Two horses and riders participated in the LOW Independence Day Parade this year with lots of children and their families marching along. We host four Hunter Horse Shows a season, with the final shows coming up October 14. LOWA is currently in First Place in the race for High Point Trainer, High Point Rider, and our horses Patton and Prescott are in first and third respectively for High Point Horse. Challenges ahead are updating the lower barn’s siding and adding more after school programs upon completion of the Covered Ring Project. Thanks to the Board of Directors for all its good work and partnership. My best to JoAnn Zwickl as she completes her service and to Carl Clawson as he returns to the board. Congratulations on your successful terms of service! Thanks to the management team and operation center managers who helped all of us make this year a successful one. Thanks to the members for all your helpful feedback about how we operate your association. It is your community! May the next 50 years of LOWA be as fulfilling as the first 50!