Departments, functions and contact details

Your Council Departments, functions and contact details October 2019

Business Information Technology Solutions •

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Alexis Hill Chief Information Officer ahill@lakemac.nsw.gov.au 4921 0214

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Strategic direction for Information Technology Information Management (IT&IM) Digital Solutions, IT project management IT Infrastructure, Systems and telecommunications services Systems, Development & Applications, mapping, geographic information system (GIS), web design and web applications Data and Knowledge Management Land and spatial information services, business intelligence & reporting IT operations, customer experience and help desk support

Communications and Corporate Strategy • • • •

Kate Davies Communications and Corporate Strategy Section Lead kdavies@lakemac.nsw.gov.au 4921 0413

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Media and public relations City and Corporate brand strategy Community engagement strategy Council’s website and online news platform, the Media Centre Council’s social media accounts Brand marketing Internal communications and engagement External advertising Integrated planning and reporting Project management framework Councillor support Council meetings and business papers Delegations register Policy management capacity building Government relations and advocacy

Customer Experience

Jasmyne Munro Head of Customer Experience jmunro@lakemac.nsw.gov.au 4921 0501

• Front-line customer service via telephone, digital and face-toface channels • Reception for the administration building • Customer Experience Strategy • Customer satisfaction surveys • Hard copy and electronic records management • Processing of external information requests (GIPA, subpoenas and informal requests) • Lake Mac Print – design, copy and print services including digital and offset printing

People, Culture and Risk • • • • • • • • •

Kellie Reeves Manager People, Culture and Risk kreeves@lakemac.nsw.gov.a 4921 0120

Employee support Remuneration and payroll services Occupational health, rehabilitation and workers compensation Business improvement Recruitment and selection Workforce planning Training Work health and safety management system Risk management

Property and Business Development • • •

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David Antcliff Manager Property and Business Development dantcliff@lakemac.nsw.gov.au 4921 0310

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Community, commercial and residential leasing Statutory process – reclassification of land, road closures Valuations for acquisitions, sales, section 7.11, market rent reviews, feasibility studies, asset and financial reporting processes Administrative functions – footway dining licenses, dividing fence requests Lake Mac Holiday Parks – Wangi Point, Swansea, Belmont and Blacksmiths Residential, industrial, and commercial land development Development of business opportunities aligned with Council’s strategic objectives and values

Asset Management •

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Helen Plummer Manager Asset Management hplummer@lakemac.nsw.gov.au • 4921 0018

Management of infrastructure assets including roads, drainage, footpaths, cycleways, bridges and traffic facilities Management of community assets including community buildings, playgrounds, swim centres, parks and reserves Development and delivery of asset renewal works programs through the use of both Council and external resources Development and delivery of community and infrastructure strategies such as community facilities, transportation, cycling, footpath and drainage network strategies Management of traffic and transportation matters including the Local Traffic Facilities and Road Safety Committee

City Works • • •

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Mick Gray Manager City Works mgray@lakemac.nsw.gov.au 4921 0614

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Civil construction Trade services and signage Maintenance of roads, drainage, buildings, car parks, cycleways, stormwater quality improvement devices (SQIDS), parks and lake foreshore, beach assets, trees, cemeteries, horticultural assets, sporting facilities Amenities cleaning services, street sweeping Delivery of natural area projects including bush regeneration activities and provision of bushfire asset protection zones Control and reduce the impact of pest and weeds Plant and fleet management Supply services and stores Workshop – automotive and trades

Environmental Systems •

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Tim Browne Manager Environmental Systems tbrowne@lakemac.nsw.gov.au 4921 0115

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Environmental security programs such as flood risk management, early warning systems, climate change adaptation, air pollution and land contamination Asset optimization Circular economy Lake foreshore and dune rehabilitation Bush regeneration Bushfire management Lake ecosystem monitoring Endangered species and ecological communities conservation management Annual State of the Environment reporting

City Projects •

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• Adam Wakeman Manager City Projects • awakeman@lakemac.nsw.gov.au 4921 0553

Architectural and landscape design solutions, including master planning, urban design planning and project feasibility investigations Stormwater management, environmental, geotechnical and structural engineering services Design of roads and cycleways Project management and property surveys, hydro-graphic and quantity surveys, flood plain management surveys, contour surveys and building surveys Consulting services in relation to subdivision of land Development applications, contract management for capital works projects and delivery of Council’s infrastructure programs

Financial Services •

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Dwight Graham • Chief Financial Officer dwightgraham@lakemac.nsw.gov.au 4921 0490

Financial services including management and project reporting, annual statements, grants and contributions, compliance financial reporting, investments, taxes, insurances (public liability, professional indemnity and motor vehicle) Accounts payable, creditors, and contractor payments Financial systems control, budget system, and financial modelling Revenue including rates, valuations and pensioner rebates, payments and remittances Procurement services, contracts, tenders, and payment and management of suppliers

Arts, Culture and Tourism • •

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Jacqui Hemsley Manager Arts, Culture and Tourism jhemsley@lakemac.nsw.gov.au 4921 0411

Public art, cultural spaces and innovation Delivery of Lake Mac Libraries service and cultural experiences through branches and mobile library Museum of Art & Culture - MAC delivering exhibitions, adult and children’s classes and school education programs Delivery of Council’s flagship events Provision of grant funding and assistance for sponsorship and community events Promotion of Lake Macquarie as a regional tourism destination

Community Partnerships • •

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Andrew Bryant Manager Community Partnerships • • abryant@lakemac.nsw.gov.au 4921 0381

Family Day Care Service and provision of community-managed child care centres Planning for community facilities and programs across, Ageing and Disabilities, Aboriginal Communities, Children and Families, Youth and Safer Communities and Multicultural Management and administration of community and recreation facilities including delegated facility operating committees and leased facilities Management of Council’s nine cemeteries Management of volunteer Landcare groups, the Landcare Resource Centre and plant nursery operations Sustainability engagement programs Enhanced volunteer management – Landcare, sustainable neighbourhood program, sports clubs, community halls

Leisure Services

Paul Stone Acting Manager Leisure Services pstone@lakemac.nsw.gov.au 4921 0318

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Swim centres – Speers Point, West Wallsend, Charlestown, Swansea, Toronto, Morisset

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Beach lifeguard services – Redhead, Blacksmiths, Caves Beach, Catherine Hill Bay

Waste Services • • • • •

Paul Collins Manager Waste Services pcollins@lakemac.nsw.gov.au 4921 0545

Strategic waste planning and engagement Recycling, garbage and green waste services Commercial waste collections Bulk waste collection service Operation of the Awaba Waste Management Facility

Development Assessment and Certification • • Liz Lambert Chief Development Planner elambert@lakemac.nsw.gov.au 4921 0448

Greg Brook Chief Building Surveyor gjbrook@lakemac.nsw.gov.au 4921 0389

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David Pavitt Chief Development Engineer dpavitt@lakemac.nsw.gov.au 4921 0455

Development, construction and subdivision assessment Inspection services; including building and subdivision construction Professional certification services Building information certificates Specialist information on heritage, flora and fauna and landscaping Significant tree register and tree preservation Erosion and sediment control Reports and advice to Regional Planning Panel (RPP) and SEPP 65 Design Review Panel (DRP) Building fire safety, including essential services and composite cladding review Planning, subdivision and development prelodgement advice Provision of statistical information, professional advice and consultancy services to state government and other agencies

Integrated Planning • Strategies for future land use patterns (Imagine Lake Mac) • Planning for new release areas and economic centres • Local Environmental Plans (LEPs) including rezonings • Development Control Plans (DCPs) • Preparing and reviewing heritage studies and strategies Wes Hain Manager Integrated Planning whain@lakemac.nsw.gov.au 4921 0271

Environmental Regulation and Compliance •

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Derek Poulton Manager Environmental Regulation dpoulton@lakemac.nsw.gov.au 4921 0436

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Ranger services - animal management, onstreet parking, stray stock, abandoned vehicles, enforcement of restrictions on public reserves Building and development compliance Investigation of and action, in response to illegal development Public health inspections, drainage complaints on private land and nuisance complaints (noise, odours, dust) Local Government Act orders and regulation enforcement Hunter Central Coast Regional Illegal Dumping (RID) Squad – illegal dumping investigation Designated Local Emergency Management Officer (LEMO) for agencies (SES, RFS) during natural disasters

Corporate Legal • • • • • • •

Sean Lucy Manager Legal slucy@lakemac.nsw.gov.au 4921 0221

Litigation Conveyancing Land and Environment Court matters Legal opinions Legal drafting and contract execution Legal secretaries Prosecutions