Troup Trends | August 2020 Issue

August 2020

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Kim, Dr. Alwan and Katelyn Wellstar Emergency Medical Team

COMMUNITYCARE The world has changed. We know you’re worried and anxious. But this is the moment we’ve been training for.

Our 25,000 team members are poised and ready to handle health emergencies. But we are also here to help you virtually manage ongoing conditions like diabetes and hypertension. And any other health concern you have.

As you strongly practice social distancing, we are fighting on the frontlines - because we all have a job to do to keep our communities safe. Our 16 urgent cares, 11 hospitals and 10 emergency departments stand ready if you need immediate, in-person care. And through telehealth, we're ready to see current and new patients virtually for primary and specialty medicine.

We are helping Georgia fight illness, and we’re doing it together. wellstar.org/covid-19

More than healthcare. PEOPLE CARE PRIMARY CARE | URGENT CARE | HEALTH PARKS | HOSPITALS 2

August 2020

August 2020 VOLUME VII, ISSUE III A publication of the LaGrange-Troup County Chamber of Commerce 111 Bull St./P.O. Box 636 LaGrange, GA 30241 (706) 884-8671 www.lagrangechamber.com EXECUTIVE COMMITTEE Chairman: George Bailey, Salvation Army Chairman-Elect: Dale Jackson, Jackson Services Secretary/Treasurer: John Westmoreland, CPA, Boatwright

CONTENTS

Past Chairman: Marlene Rhodes, Barr H Properties West Point Representative: Jamey Jackson, Individual Member

OTHER COMMITTEES Chairman for Membership Development Norma Tucker, Individual Member Chairman for Programs and Events Jamey Jackson, Individual Member Chairman for Leadership Development Zsa Zsa Heard, LaGrange Housing Authority Chairman for Small Business and Business Advocacy Brandon Eley, Eley Digital Chairman for Education/Workforce Development

4 | A Letter from the Chairman 6 | Cover Story

2020 Graduates

24 | Small Business Spotlight

Standing Strong

Brainjogging

8 | Non-Profit News

25 | Spotlight on West Point

10 | Healthcare

Wellstar Honors Dr. Copeland

12 | Tech Tip

The Burrow Warehouse

26 | Movers, Shakers, Risk-Takers

Cyber-Security Essentials

28 | Spotlight on LaGrange

14 | Spotlight on Troup County

29 | Chamber Events

16 | Leadership

32 | In The Know

Colony Bank

18 | Spotlight on Hogansville

33 | Small Business

Hogansville Regional Arts Association

Marketing to Your Customers

Opal Hogg, Jindal Films

34 | Marketing

Video Blueprint "Strategy 101"

Chairman for Diversity and Inclusion Monica Barber, City of West Point

35 | Business

Being a Boss

Chairman for Total Resource Campaign Dale Jackson, Jackson Services

23 | Education

38 | HYPE (Young Professionals)

August 2020

DESIGN

Jayme Ogles This publication is produced by the LaGrange-Troup County Chamber of Commerce. Reproduction in whole or part of this publication without express written permission is prohibited.

All claims, materials and photos furnished or used are, to the publisher's knowledge, true and correct. Publication of any article or advertisement is not an endorsement by the LaGrange-Troup County Chamber of Commerce.

Troup Trends is published quarterly by the LaGrangeTroup County Chamber of Commerce. Please send news items, suggestions, advertising requests and comments to:

P.O. Box 636 • LaGrange, GA 30241 lagrangechamber.com

ON THE COVER Dr. Salman Fidahussein, Chief of Staff at Wellstar West Georgia and Dr. Melhim Bou Alwan, Medical Director of Hospital Medicine at Wellstar West Georgia

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Photo by Richard Villamor www.lagrangechamber.com

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FROM

THE

CHAIRMAN

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’ve always looked forward to the month of August. While most everyone considers January 1st the time for new beginnings, I think of August as a time for new beginnings. As a child, it was a time to get ready to go back to school – a time to look forward to meeting new teachers and making new friends. In essence, a time for new beginnings.

My birthday is in August so again, for me personally, it’s another chance for a new beginning with a clean slate ahead. This August is especially exciting for me because this year, I turn fifty years old. Some people dread the big 5-0 but not me! I am embracing this new beginning with open arms.

As 2020 has unfolded, we have all had opportunities for new beginnings and fresh starts. Though perhaps not as we would have liked, we’ve been given the chance to look at how we have traditionally operated our businesses and how we could adapt and make changes to continue to grow and prosper. Yes, even in the midst of uncertainty, the possibility for a new beginning was there. For some even, the time was right to open a new business. As Chairman of the Chamber of Commerce, one of my favorite duties is attending ribbon cuttings and welcoming new members to our community.

We know this August begins a new way of doing things for the education professionals in our community. And although not new this month but in the last few, we know that the way we work, play and live is not what we’ve been accustomed to in the past. Some of the things that we are doing now are new to all of us. Our medical professionals on the front lines are

learning new treatment methods and companies are following new safety protocols. This new beginning is different than most but together, we can make the most of it.

This August, as we look forward to the days and months ahead, I encourage you to also think of this time as one for new beginnings. Embrace the changes that we face, open your mind and heart to new possibilities and seek ways to learn new things. Who knows? This new year might just be our best yet.

As for me, turning fifty is a milestone. I will continue to look for ways to support this community. I will look for opportunities to make a difference for those around me and I will continue to lead by example. C.S. Lewis aptly shares, “You are never too old to set another goal or to dream a new dream…”. Let us all set goals and dream and let us all think of this time as a new beginning.

George Bailey Chairman, Executive Committee LaGrange-Troup County Chamber of Commerce

Special Thanks to Our 1911 Society Presenting Sponsors!

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August 2020

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C O V E R

S T O R Y

STANDING STRONG

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hey’ve been at the forefront of the frontlines for five months now. They readily admit dealing with the Coronavirus pandemic has been demanding, exhausting, sometimes frustrating, often frightening.

But top medical leaders at Wellstar West Georgia Medical Center and the Georgia Department of Public Health, District 4, share a strong sense of pride in the way their teams have responded to the crisis. When the going got tough, they explain, local health care and public health workers rose to the challenge.

“We have realized how special what we have is. In these times of crisis and hardship, every area of the hospital has stepped up, and we are stronger

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because of that and what we have had to go through as a team,” said Dr. Salman Fidahussein, Chief of Staff at Wellstar West Georgia.

“It is a privilege to be a leader during this time of crisis."

Dr. Fidahussein

“Since 9/11 we have been heavily invested in emergency planning,” said Amy Fenn, Director of Nursing for District 4, “but this is the first time we have faced a novel virus.” The agency worked quickly to adapt existing models to facilitate swabbing (COVID testing).

“We had read about it and practiced for it, but we had not done it. There has been a continuous learning curve, and I believe we have been able to shine to a degree and share our mission: ‘We inform. We prevent. We protect.’”

Dr. Melhim Bou Alwan, Medical Director of Hospital Medicine at Wellstar West Georgia, agrees the learning curve has been steep and daily. With a wry smile he described how his team deals with the mounting pressures of the pandemic.

“We show up and do the work,” he said. “And we keep showing up, for four months, five months, more.”

C O V E R Though there’s been precious little time to reflect on the long-term impacts of the crisis, the medical leaders have plenty of hard-earned insights. Here are some of them.

ON BEING PREPARED Having a strong hospital already well staffed with trained and talented people made the successful COVID response possible, Dr. Bou Alwan said. And being part of the larger Wellstar system definitely had benefits.

“We have had access to medicines and treatments as soon as they became available,” he said. “We have had the support we needed and no shortages of PPE. We are lucky to be part of a a big system.”

The leaders were well prepared, too.

With specialties in pulmonary medicine and critical care, Dr. Fidahussein’s impressive resume includes a fellowship in critical care at Yale School of Medicine and another in Hospital Internal Medicine at Mayo Clinic College of Medicine. In addition to his medical degree from American University in Beirut, Dr. Bou Alwan did a residency at Emory and has a masters in health care management from Harvard. The physician leaders have been at Wellstar West Georgia for five and seven years respectively. A Troup native, Fenn has nursing degrees from LaGrange College and Columbus State, plus almost 25 years experience in public health.

S T O R Y

The importance of self care, stress relief and encouraging each other has been emphasized at both the hospital and District 4.

“We have designated Wellness Ambassadors whose role is to promote a healthy work environment and lifestyle,” said Fenn. District 4 launched a campaign with the theme, “Only we can keep us safe,” emphasizing the importance of mental and physical health checks on yourself and others.

A VILLAGE WITH VISION

Amy Fenn

“It really does take a village, but an orchestrated and organized village aligned with the same vision,” said Dr. Fidahussein. Stressing that no “one guy” can meet all the challenges, he credits the entire staff and every department with being “the true giants” and playing “a massive role” in fighting COVID. Fenn echoes that sentiment. Early in the crisis, District 4 had bright blue T-shirts emblazoned with the words, “Superheroes work here” made for every staff member. The crisis has also provided an opportunity to strengthen District 4’s relationships with local partners, including law enforcement, local governments and schools.

(Continued on page 36)

ON THE HUMAN FACTOR As medical leaders it was important to recognize that health care workers “are people, too,” dealing with all the same personal challenges faced by other community members - schools closing, plans cancelled, job or income losses in family, fear of loved ones getting the virus – while also facing unprecedented challenges at work.

“There has been an emotional toll, both personal and professional, for everyone,” said Dr. Fidahussein. “Then on top of that, you feel guilt for being afraid, guilt for being tired and guilt for expecting so much from the people around me. You ask yourself, ‘Do I have the right to be tired?’”

Amy Fenn, right with Tiffany Marshall, RN, MSN Women’s Health/STD Coordinator

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CASA of Troup County, Inc. provides quality courtbased advocacy for abused and neglected children.

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hildren are referred to CASA of Troup County, Inc. from a variety of sources including Troup County Juvenile Court judges, attorneys, caseworkers, service providers, teachers and family members. Our local CASA program belongs to a network of nearly 950 community-based programs that recruit, train and support citizen-volunteers to advocate for the best interests of abused and neglected children in courtrooms and in our communities. Jennifer McCutchen Executive Director of CASA of Troup County stated “during the COVID-19 pandemic, local CASAs continue to work diligently to ensure the safety and needs of children and families in our community are met. Reunification of families is vital to our agency, as well as other agency stakeholders and our community here in Troup County.”

Recently, CASA of Troup County worked with FAM Ministries to aid in family reunification by collecting new children’s bedroom furniture and furnishings to provide safe and stable homes. Because of these types of great efforts and support of our community partnerships, families are working to reunite and work toward a bright future. For more information on how you or your organization can help, please contact CASA of Troup County Executive Director, Jennifer McCutchen (706) 845-8243 or jmccutchen@troupco.org

Pictured are George Shank and Jimmy Williams

United Way of West Georgia Women’s Leadership Council Releases Comprehensive Parent Handbook, Free Copies Available to the Community

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he United Way of West Georgia’s Women’s Leadership Council recently announced the release of a book for parents entitled, “Your Child’s First Teacher is You” by LaGrange Author Miriam Lukken. BLOCKS, or Babies Learning on Course for Kindergarten Success, a Women’s Leadership Council initiative, is proud to offer this book free to the community.

Lukken’s book is a guide for parents of children from birth to age five. There are checklists and milestones for each age; what’s normal, and more importantly, what’s not. At the end of every chapter, there are simple, age appropriate activities for interacting with your child in ways that nurture the skills they will need most to do well in school.

The book is also chock full of resources. “Our community is blessed with a number of excellent programs and resources for the families of Troup County. We provide a descriptive listing and contact info for each of these in the appendix of the book,” shares Lukken.

Miriam Lukken

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The book is available for free to all new parents in Troup County.

Copies of the book are available for pick-up from LaGrange Memorial Library or Ark Refuge Ministries. It’s also available for purchase on Amazon.com in Kindle and softcover formats. If you would like to request multiple copies of the book for your organization, email Meredith Key at meredithkey4@gmail.com

NON-PROFIT

UPDATE

Troup Emergency Assistance

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manda didn’t lose her primary job during the quarantine, but she did lose her extra part-time job. She didn’t qualify for any assistance when she lost the extra income, but as a single mom of three she couldn’t pay all the bills on one salary.

The West End Center is a Hogansville daycare with a unique business plan.

Foster Grandparents work with the children at the facility, providing quality care at no cost to the facility. The Foster Grandparents receive a monthly stipend from the federally-funded program, but when COVID hit, the program pulled the participants to keep them safe. Without the over-65 crew, West End couldn’t open because they couldn’t afford to hire and train four new employees.

In March, when families began sheltering in place, Harmony House staff geared up for an increase in calls. From March 15 to July 15, staff fielded 228 crisis calls, up from 127 calls during the same time last year. Costs increased exponentially as domestic violence victims needed emergency housing and other resources.

As Troup County School System began planning for school opening, leaders knew they would have to provide masks, hand sanitizer and disinfectant wipes. The school system made an initial purchase, but knew they would need more.

In each of these situations, funds from the Troup County Emergency Relief Fund were used to keep individuals and nonprofits on track. The relief fund is a community response to the economic crisis created by sheltering-in-place, required quarantines and business shut-downs.

“We started immediately talking about a response in early March,” said Patty Youngblood, CEO of United Way of West Georgia. “There were good models around the state and then we discovered United Way in Columbus was working with Community Foundation of the Chattahoochee Valley. They shared the model that was working for them and that made sense for us.”

Callaway Foundation stepped in with a $50,000 matching grant and Truist Bank made the first corporate donation.

Since then, the fund has grown to more than $140,000 with local individual and

corporate donations ranging from $25 to $15,000 and $20,000 from United Way Worldwide. By early May, United Way was distributing the relief funds to local nonprofit organizations.

“The Foundation’s focus is on quality of life in Troup County. When our community is struggling, we want to be there to help,” said Tripp Penn, president of Callaway Foundation. “We’ve already gotten feedback from organizations who have helped people with everything from food, rent, utilities, medical bills and car insurance. It’s really amazing how many people have been impacted by this.”

Youngblood agreed. “We’re trying to fill the gaps and our local organizations are on the front lines meeting those needs,” she said.

The relief funds were distributed to 501c3 organizations that have the capacity to make grants to individuals. While United Way of West Georgia distributes the funds, a local committee makes decisions about the grants.

“It’s been a life saver for Harmony House,” said Michele Bedingfield, executive director of both Harmony House and Calumet Center for Healing and Attachment. “The Harmony House summer fundraiser was cancelled and we usually bring in $40,000.

With that loss and the increase in needs, these funds have made a huge difference in our community.”

With the relief funds, Harmony House is able to provide housing and other resources for victims of domestic violence.

“Just this week, we helped a woman who was evicted due to foreclosure, not anything she did. LaGrange Police Department put her and her children in a hotel, but she wasn’t able to keep that up.

She has a job, but won’t have funds for a new place until the end of the month, so we are able to help keep her safe and housed until then,” Bedingfield said.

While Circles of Troup County doesn’t usually provide monetary assistance, leaders recognized this was a unique situation.

“In February, all of our adults who could work were working. Since our purpose is to help people become financially

self-sufficient, we were so excited we’d reached that milestone,” said Holly Roberts, Circles coach. “But by the end of March, 65% of our adults had lost their jobs. It wasn’t an immediate crisis, because our families have emergency savings, but by June, some of our families needed help – especially families with children at home. With these emergency funds, we’ve been able to help 13 families with rent or utilities.”

The quick community response reflects the generosity of the community, Youngblood said. “There are a lot of people one paycheck away from disaster, so when something like this hits and we see this kind of quick response, it says so much about the caring nature of our community.”

Organizations receiving grants from the Troup County Emergency Relief Fund as of July 20, 2020 • Troup Cares, prescription support, telehealth • Circles of Troup County, rent, utilities, prescriptions • God’s Bread Basket, food • Ark Refuge Ministries, food distribution, daily communal meals • Salvation Army, rent and utilities • Confidence Missionary Baptist Church, rent, utilities, food • American Red Cross, cost of one blood drive • Twin Cedars Youth & Family Services, cleaning expenses, telehealth therapy • St. Vincent de Paul, rent utilities, food • Fellowship Deliverance Ministries, food, transportation, prescriptions • Calumet Center for Healing and Attachment, food, transportation • Boys & Girls Club of West Georgia, summer camp • The West End Center, reopen center • Troup County School System, masks, hand sanitizer, disinfectant wipes • Harmony House, shelter and telehealth www.lagrangechamber.com

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Heart and Vascular Center at Wellstar West Georgia Medical Center Named in Honor of Dr. Copeland

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he Georgia Heart Clinic at Wellstar West Georgia Medical Center has officially been renamed the Copeland Heart and Vascular Center

by Callaway Foundation, in honor of Dr. Robert Copeland, MD, MACP, FACC, FRCP. The decision to rename the clinic was made in collaboration with the Callaway Foundation Board of Trustees. A true pioneer in cardiac care, Dr. Copeland served Troup County for more than 50 years as an eminent cardiologist and director of the Georgia Heart Clinic, as well as a supporter of the West Georgia Health Foundation.

Wellstar West Georgia Medical Center President Coleman Foss said, “We are tremendously excited for our Heart and Vascular Center to be named in honor of Dr. Copeland. He has meant so much for this community, this state, this region and truly for this nation in terms of what he’s been able to accomplish in cardiac care. Without him and his guidance, we would not have the cardiac center that we have today.

“Over the years, we have been blessed to have the working relationship that we have enjoyed with the Callaway Foundation. Their presence enriches the lives of our community and affords us the opportunity to honor great work such as what Dr. Copeland has provided.”

Dr. Copeland graduated with honors from the Medical College of the University of Alabama in Birmingham. He completed his residency and fellowship at Harvard Massachusetts General Hospital in Boston. He has served as Chair Emeritus of the Board of Regents for the American College of Physicians, a member of the National Academy of Science's Institute of Medicine and Clinical Professor of Medicine at Emory University. He was instrumental in developing the Georgia Heart Clinic on the campus of West Georgia Health in 1972 and served as the first medical director.

He has been board certified in Internal Medicine, Cardiovascular Medicine and Geriatric Medicine.

Dr. Copeland specialized in cardiovascular care and was visionary in adopting new technology, encouraging participation in research and training, and setting high standards for clinical excellence. Among his many achievements, he was instrumental in the state decision to participate in the Cardiovascular Patient Outcomes Research Team (CPORT) study. This study changed care of the ST-Elevation Myocardial Infarction (STEMI) patient for the nation by allowing percutaneous coronary intervention at hospitals without surgery on site. Although he is retired, Dr. Copeland’s impact on the health of the community will continue to be felt and live on in his name through the work of the Copeland Heart and Vascular Center.

“I’m humbled by having my life’s work honored in the changing of the name to the Copeland Heart and Vascular Center,” said Dr. Copeland “It’s been a long and sometimes difficult, but rewarding, journey to bring cardiac care services here that weren’t available in any other town our size in Georgia. I really wanted to bring the same level of services and excellence to LaGrange that I had experienced during my time at Harvard and Mass General. And I was fortunate to have the support of so many along the way, including Fuller Callaway Jr. and other local businesses.

We knew we could develop something here that was done with excellence, was self-supporting and had the potential to be important to a lot of people. And that’s exactly what we did with the Heart Clinic.”

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Dr. Copeland with his wife Jenny Copeland

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T E C H N O L O G Y

T I P

“Prepare “Prepare your your employees employeestoto identify identify threats threats without without adding addingtotothe the ITITburden.” burden.”

Security Security Awareness Awareness Training Training

Removable Removable Media Media malware malware phishing phishing mobile mobile devices devices andand BYOD BYOD

Social Social Media Media Clean Clean Desk Desk Policy Policy

password password multi-factor multi-factor authentication authentication Personal Personal Data Data andand Compliance Compliance

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T E C H N O L O G Y

NEXT GEN/ATP FIREWALL

“Technology should be thought of as a security branch of your company.”

ext Generation

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MULTI-FACTOR AUTHENTICATION Two-Factor Authentication multi-factor authentication

Firewall

NO COST OPTIONS

FOR EVERY O NE INSTALL UPDATES

Antivirus

Microsoft

Firmware

ALWAYS HAVE MULTIPLE BACKUP SOURCES

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SPOTLIGHT ON TROUP COUNTY #SLOWTHESPREADCHALLENGE

#MASKTROUPCOUNTY

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n an effort to encourage community members to wear masks and help slow the spread of Coronavirus Disease (COVID-19), several agencies and organizations joined forces to #masktroupcounty and issue a #slowthespread challenge.

The Troup County Emergency Management Agency worked with the Department of Public Health and the Georgia Emergency Management Agency to secure 65,000 masks to provide to community residents. Troup County officials, along with those from LaGrange, West Point and Hogansville all worked together to ensure that community members who needed masks were able to get them at distribution points across the county. Churches stepped up to help get the masks to those who needed them and local businesses and community organizations also volunteered to serve as distribution points. Troup County EMA Director, Dennis Knight expressed his appreciation to all who made this project possible saying, “It’s wonderful to live and work in a community where people care so much about each other. Seeing so many businesses and organizations offering to help in the midst of a crisis is what makes Troup County great.”

Do Your Part!

This collaborative effort was a way for the community to come together to provide free, washable, cloth mask coverings to ensure that all residents who needed face coverings had access to them.

The county continues to encourage all residents to wear face masks while in public settings as an effort to mitigate the spread of the virus.

In conjunction with #masktroupcounty, Troup County Commission Chairman Patrick Crews, LaGrange Mayor Jim Thornton, West Point Mayor Steve Tramell and Hogansville Mayor Bill Stankiewicz worked together to produce a public service announcement emphasizing the importance of CDC health guidelines. The video has been shared on the City of LaGrange Georgia Government Facebook page to encourage everyone to wear face coverings when out in public. In addition to wearing a mask, viewers are also urged to stay 6 feet apart, wash their hands and avoid large crowds and gatherings. The message is loud and clear: “We stand together in masking Troup County. Please stand with us.”

CENSUS

The Census Bureau has extended the self-response deadline to October 31, 2020.

VOTING

November 3, 2020 is the General Election. You can register to vote online at https://registertovote.sos.ga.gov or for more voter application information, call 706.883.1745.

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706-884-5032

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Leadership Troup Kicks Off New Year

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he 2020-2021 Leadership Troup year is off to a great start, with new Board Chairman Ley Wynne, the class sessions will be getting into full swing in August.

With 32 participants, this year’s Leadership Troup class is one of the largest.

Leadership Troup, presented by Malone Workforce Solutions, has educated local professionals about the issues and concerns of the community since 1991. The program spans nine months and includes leadership modules created and taught

by The J.W. Fanning Institute for Leadership Development – a public service and outreach unit of the University of Georgia.

This will be the sixth year of an enhanced program developed in conjunction with the Georgia LEADS program of the Georgia Chamber of Commerce and the University of Georgia’s Fannin Institute, whose mission is to grow quality leaders across the state.

The Leadership Troup program has historically began with an overnight retreat and will convene for seven more sessions which will run through May 2021. Topics covered during the sessions include: social issues and poverty simulation, civic engagement, education, healthcare, economic development and tourism – along with learning new perspectives on leadership from Fanning faculty.

Ley Wynne

LEADERSHIP TROUP 2020-2021 CLASS: Nathan Taylor Troup County Sheriff’s Office

Brandon Adams Airforce Heating & Air

Alicia Hill Groundswell

Josh Akins Hyundai Transys

Cherie Hull Emory at LaGrange

Daniela Bailey LaGrange Housing Authority

Erin Johnson Troup County Government

Katie Brown Long Cane Elementary

Jared Jones, Jr. JT Jones & Associates

Kelly Camp Calumet Center for Healing & Attachment

Jason Lawson Jackson Services

Kerri Vice Lafayette Society for Performing Arts

Kimberly McBride Hyundai Mobis

Ernest Ward Long Cane Elementary

Marshall McCoy LaGrange Police Department

April Welch West Georgia Technical College

Katherine Morefield Great Wolf Lodge

Alan Whitehouse Wellstar West Georgia Medical Center

Alex Casto Great Wolf Lodge Rachael English Colony Bank Hannah Frady Troup County High School Ryan Gatens UrgenCare, LLC Sharon Geter Matt Orr State Farm Barbara Harris United Way of West Georgia

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Jenna Oden LaGrange Daily News Matthew Partin MGroup Jenni Sampson Duracell Patrick Sands Kia Motors Manufacturing Georgia

Dedra Thornton Long Cane Middle School Sara Grace Todd LaGrange-Troup County Chamber of Commerce

Jacob Wise LaGrange College Gerald Wyatt ThINC College and Career Academy

LEADERSHIP TROUP 2020-2021 BOARD MEMBERS: Chairman: Ley Wynne ‘16 Chair-Elect: Joseph Miller ‘17 Retreat Chair: Josh O’Neal ‘19 Youth Chair: Molly Fulghum ‘19 Secretary/Treasurer: Mike Speight ‘18 Alumni Chair: Shannon Lawson ‘19 Immediate Past-Chair: Trae Long ‘15 At-Large: Jamey Jackson ‘18 Aaron Mabon ‘18 George Bailey ‘20 John Byers ‘20 Lindsey Mobley ‘20 LeTessia Wilder ‘20

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Youth Leadership Pictured: 2019 Graduates

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he Leadership Troup program works to educate and inspire young leaders in our community. Presented by the chamber, the Youth Leadership program gives future leaders insight into how they can positively contribute to their communities and schools, reaching far into their adult lives.

LaGrange Academy, and Springwood School. The four-month program begins in August, with sessions focused on team building, understanding leadership, communicating effectively, etiquette, appreciating differences and managing conflict, setting goals, and decision-making.

The new 2020 Youth Leadership class, presented by Point University, has been selected and includes 38 students from local high schools: Callaway High School, LaGrange High School, Troup High School, Lafayette Christian School,

Similar to Leadership Troup, Youth Leadership also includes an enhanced program developed in conjunction with the Georgia LEADS program of the Georgia Chamber of Commerce and the University of Georgia’s Fanning Institute.

This Year’s 2020 Class Includes: Anna Kate Bakarich Jack Baker Jacob Bearden Isabelle Blair Trevor Booten Mattie Ann Comerford Angel Crim Milly Criswell Jackson Dennis Brianna Drake Anna Fenn Chloe Harrell Tripp Hollstrom Henry Huberdeau Grace Huff Eileen Hwang Kullum Irvin Justin Johnson Ayaka Kimura Abby Grace Kornek

Adeline Lanier Bethany Lewis Kayla McBride Dylan Nation Maddie Nolen Kari Parkmond Dallas Pearson Gabby Peay Robert Polk Kameron Probst Luke Purdy Mary Smith Spencer Stephens Jazmyne Taylor Zach Taylor Mary Maddox Westmoreland Hayden Wolfe Ashton Wright

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Wes’ experience as a C-Level executive and his expertise in driving hundreds of Lean transformations makes him a perfect candidate to understand your requirements and develop custom solutions to solve your safety needs while improving productivity.

Contact Pike today to schedule your free safety assessment. www.PikeGroup.net

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SPOTLIGHT ON HOGANSVILLE

Hogansville Regional Arts Association

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he Hogansville Regional Arts Association (HRAA) is a group of citizens promoting art programs and activities in and around Hogansville.

Their goals include engaging the entire community in arts events, beautifying their region, and stimulating tourism and economic growth.

This spring, when some of the HRAA’s plans were put on hold because of health concerns, they shifted gears to an outdoor community art project to spruce up Hogansville’s fire hydrants. Since many of the fire hydrants had faded and chipped paint, the City began planning to repaint the hydrants and to color code the hydrant "bells" to signify water pressure.

The HRAA partnered with the City and the Fire Department, painting the bells as directed by the Fire Chief, and then working with local artists to embellish the lower portion of the hydrants. Interest in this project was tremendous, artists of all ages and levels of expertise were involved, including artists from LaGrange, West Point, and Coweta County.

Painting the hydrants became a four-step process: 1. Clean and prepare the hydrant, including paint scraping with wire brush and pressure washing.

2. Paint the bell based on colors provided by the Fire Department, and spray paint a primer coat of paint to the body of the hydrant.

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3. Artists paint embellishments on the body of the hydrant.

4. Apply a marine-based clear top coat to seal and protect the artwork.

In May and June, about 30 hydrants were completed. Plans are in place to start working on more hydrants in September and at least 20 of those are already spoken for. The HRAA continues to hear from artists and community members who would like to paint a hydrant.

As part of an infrastructure grant, Hogansville will install new hydrants.

That work began this summer and will be ongoing over several months. Once the new hydrants are in place, they will also be eligible for embellishments.

Not only was this project fun and uplifting for community members, it also fits in with the City's Master Plan for making the town more attractive to visitors. For more information, visit Facebook @HogansvilleRegionalArtsAssociation

Hogansville Business Council, September 22, 2020 For more information, contact Leslie Traylor at leslie@lagrangechamber.com or 706-884-8671

www.lagrangechamber.com

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NEED HELP FINDING A PHY Wellstar Medical Group offers you a choice.

Our physicians and advanced practice providers are part of Wellstar Medical Group, one of the largest multispecialty medical groups in Georgia made up of more than 1,150 providers representing 40 specialties.

Wellstar Medical Group provides healthcare services, including primary and specialty care, acute care and ambulatory care in convenient and accessible locations.

Wellstar Medical Group is committed to taking care of you, and your family’s health care needs.

Olumide Ajayi, MD

Wellstar Medical Group Family Medicine 454 LaGrange Street Greenville, GA 30222 706.845.3599

John M. Allen, MD

J. Robert Coggins, MD

Wellstar Medical Group General Surgery & Bariatics 300 Medical Drive, Suite 707 LaGrange, GA 30240 706.880.7320

Wellstar Medical Group Gastroenterology 1551 Doctors Drive LaGrange, GA 30240 706.880.7311

Salman Fidahussein, MD

Srinivas R. Bramhadevi MD, FAAFP, MBA

Alexander Gedevanishvili, MD

Jennifer Carter, MD

Gary S. Griffin, MD

Mack Clements, MD

Tom Gore, MD

Wellstar Medical Group Obstetrics & Gynecology 1602 Vernon Street LaGrange, GA 30240 706.880.7252

Wellstar Medical Group Family Medicine 1497 Lafayette Parkway LaGrange, GA 30241 706.880.7335

Wellstar Medical Group Hematology & Oncology 1514 Vernon Road LaGrange, GA 30240 706.812.2426

211 East Broad Street Pine Mountain, GA 31822 706.845.3494

August 2020

211 East Broad Street Pine Mountain, GA 31822 706.845.3494

Joy Baker, MD, FACOG, PMH-C, C-EFM, MT (ASCP)

Wellstar Medical Group Family Medicine 454 LaGrange Street Greenville, GA 30222 706.845.3599

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Martha Clements, MD

Wellstar Medical Group Family Medicine 1497 Lafayette Parkway LaGrange, GA 30241 706.880.7335

Wellstar Medical Group Pulmonary Medicine 1551 Doctors Drive LaGrange, GA 30240 706.880.7222

Wellstar Medical Group Cardiovascular Medicine 1602 Vernon Road, Suite 300 LaGrange, GA 30240 706.242.5100

Wellstar Medical Group Wound Care Center 1600 Vernon Road Suite G LaGrange, GA 30240 706.880.7366

Wellstar Medical Group Cardiovascular Medicine 1602 Vernon Road Suite 300 LaGrange, GA 30240 706.242.5100

To learn more visit wells

Oghenerukevwe “Ruki” Odiete, MD

Richard S. Simmons MD, FACP, FCCP

Weredeselam Olango, MD

Ashley Stewart MD, FACS

Ravina Kadam MD, CCD, FACP, CDE

James Parker, MD

Robert Taylor, MD

Robinette King, MD

Kalyani Rajeev MD, FAAP

Karin Whitlock Taylor MD, FAAPMR

Kevin Knight FNP-C, CFRN

Eugene Schaufler MD, FACOG, FAAP

Venu Thirukonda, MD, FACP

Shawn Mathews, MD

Margaret Schaufler MD, FACOG

Wesley Turton MD, FACS, FASMBS

Vincent Scoglietti, MD

Nick A. Vlachos, MD

YSICIAN? Torey Harden, MD Wellstar Medical Group Pediatrics 301 Medical Drive Suite 504 LaGrange, GA 30240 706.812.2655

Wellstar Medical Group Internal Medicine 300 Medical Drive, Suite 704 LaGrange, GA 30240 706.880.7361

Wellstar Medical Group Obstetrics & Gynecology 303 Medical Drive, Suite 405 LaGrange, GA 30240 706.242.5099

Wellstar Medical Group Family Medicine 2000 Billy Tucker Cirlce Hogansville, GA 30230 706.880.7188

Wellstar Medical Group Ear, Nose & Throat 300 Medical Drive, Suite 705 LaGrange, GA 30240 706.880.7144

Madhavi Naik, MD, FACOG

Wellstar Medical Group Obstetrics & Gynecology 106 Lukken Industrial Dr. West LaGrange, GA 30240 706.880.7204

star.org/wgphysicians

Wellstar Medical Group Cardiovascular Medicine 1602 Vernon Road, Suite 300 LaGrange, GA 30240 706.242.5100

Wellstar Medical Group Neurology 303 Medical Drive, Suite 401 LaGrange, GA 30240 706.242.5161

Wellstar Medical Group Family Medicine 1009 Ave.E (U.S. 29) West Point, GA 31833 706.242.5081

Wellstar Medical Group Pediatrics 301 Medical Drive, Suite 504 LaGrange, GA 30240 706.812.2655

Wellstar Medical Group Gynecology 1555 Doctors Drive, Suite 102 LaGrange, GA 30240 706.880.7266

Wellstar Medical Group Gynecology 1555 Doctors Drive, Suite 102 LaGrange, GA 30240 706.880.7266

Wellstar Medical Group General Surgery 1600 Vernon Road Suite A LaGrange, GA 30240 706.880.7343

Wellstar Medical Group Pulmonary Medicine 1551 Doctors Drive LaGrange, GA 30240 706.880.7222

Wellstar Medical Group General Surgery 1600 Vernon Road, Suite A LaGrange, GA 30240 706.880.7321

Wellstar Medical Group Radiation Oncology 111 Medical Drive LaGrange, GA 30240 706.845.3544

Wellstar Medical Group Rehabilitation Medicine 1600 Vernon Road LaGrange, GA 30240 706.298.5592

Wellstar Medical Group Hematology & Oncology 1514 Vernon Road LaGrange, GA 30240 706.812.2426

Wellstar Medical Group General Surgery & Bariatrics 300 Medical Drive, Suite 707 LaGrange, GA 30240 706.880.7320

Wellstar Medical Group Occupational Medicine 100 Glenn Bass Road LaGrange, GA 30240 706.845.3075

www.lagrangechamber.com

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August 2020

6/29/20 12:47 PM

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TROUP COUNTY SCHOOL SYSTEM GRADUATES OVER 700 SENIORS When the student speakers at the Callaway, Troup, and LaGrange High School graduations took to the lectern, they echoed sentiments of gratitude, optimism, courage, and confidence.

Now, over 700 Troup County School System Class of 2020 seniors can boast they had one final momentous high school celebration graduation.

The commencement ceremonies looked different than in years past, but graduates, parents, friends, and school system staff members were delighted to see each other for this special occasion. Initially, graduation exercises were postponed due to local healthcare concerns caused by Coronavirus. That's when Troup County School System officials worked with District 4 Public Health officials to ensure appropriate guidelines were in place so the commencement services could take place in late July.

Temperature screening machines greeted attendees, graduates were seated six feet apart, and everyone on the field donned masks containing the school logo.

Even with physical distancing standards in place, there was no mistaking the smiles and tears of joy that graduates displayed as they walked across the stage to receive their high school diplomas and take their official graduation photos.

Congratulations to the Graduating Class of 2020!

www.lagrangechamber.com

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SMALL BUSINESS SPOTLIGHT

READY, SET, GROW A NEW BRAIN!!!!!

Whether you are age four or 84 NOW is the time!

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hat began as a desire to help her little girl with dyslexia learn to read is becoming an approach that is validated regularly! As one mother stated, “It’s like James took a reading pill, went to bed, and woke up reading!” Hands-on teaching and learning are now available to teachers, students, and people of all ages in the form of a computer program, which takes only seven to 10 minutes to build a faster, more efficient brain.

Shirley Pennebaker, M.Ed., created Brainjogging in 1991 out of a desire to change the brain so EVERYONE could learn to read, including people with dyslexia! Today, Shirley’s mission continues. As a Certified Orton-Gillingham Associate, she is qualified to instruct teachers on how to educate dyslexic students.

Brainjogging exists just in time! Senate Bill 48 mandates teachers must learn to identify students with dyslexia, and all children who read below grade level will require automatic testing for dyslexia. Camp Academia’s patented Brainjogging is the only program designed to overcome the underlying cognitive disorder AND deliver the gold standard Orton-Gillingham multisensory approach simultaneously for teaching reading! What a gift to teachers, parents and students!

We love to share the long term accomplishments our students have achieved. To date, our students who once began Brainjogging to overcome a learning or memory challenge, have soared to incredible heights! Imagine being 80-years old, and your IQ increased an impressive 24 points after doing Brainjogging for just four months. This brainjogger is literally getting better with age! A fifth-grader won the most improved reader award in her grade, and a former student was accepted to EVERY college she applied. We look forward to helping you and your children achieve unimaginable success too!

Brainjogging, a patented cognitive enhancement program, prepares the mind to learn. To quote Bart McFadden, President & CEO of Boys & Girls Clubs of Tennessee Valley, “This program, Brainjogging, is the most effective that I’ve seen working with kids in my 20 years with Boys and Girls Clubs.”

Camp Academia, Inc. Home of Brainjogging!

Address: 1507 Vernon Rd • LaGrange, GA 30240 (706) 884-4492 • www.brainjogging.com

Members may reserve one of four Small Business Spotlight articles during the 2021 Total Resource Campaign scheduled for September – November 2020.

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August 2020

SPOTLI G HT ON WEST P OI N T

THE BURROW WAREHOUSE

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he Burrow Warehouse is located at 709 4th Avenue, in the historical downtown district of West Point, Georgia. The construction date of the building is unknown; however, the tax records say 1945 and it is believed the building is much older.

The main structure is built of solid brick, with walls approximately 12 inches thick with the bricks laid in “common or American bond” manner. In the original building, the ceiling is approximately 27 feet high.

The Coniglio's have opened the mezzanine with its original midcentury modern iron railings, which look out over the ballroom. Exposed brick, refurbished original hardwood floors and other historical features have been restored to glorify the history of the building. The main building has two additions, with the first being built of brick similar to the original structure. The second, a steel frame and corrugated metal added around 1985.

The building was used as various furniture stores over the years, including Rhodes Furniture, Inc and Recline N’ Sleep plus. From the tax records we know Rhodes owned the building from September 1944 until 1970, when it was sold the Rhodes Pension Trust, and then sold again in 1978 to Woodrow “Woodie” Mezick. In 1997, the building was sold again, and then again when it was the home of the Chattabrewchee Brewery until Kesha and Michael Coniglio purchased the building in 2019 with plans of a full remodel to help be a catalyst in the community with an event center.

INDUSTRIAL WITH A TIMELESS LOOK The Burrow Warehouse is an industrial warehouse that has salvaged the history with preserving the elements that make it unique. From exposed brick walls to cement floors and open exposed wood ceilings, the 10k square feet creates a timeless vibe.

EVENT RENTALS TO CREATE YOUR VISION The Burrow Warehouse is not only a venue but also a prop house offering a wide variety of boutique event rentals to create your story. Our props can be rented for our space or delivered to another venue to help achieve your vision.

From table top décor to tufted sofas and unique handmade arbors, we have props you will love.

West Point Business Council, September 17, 2020. For more information, contact Leslie Traylor at leslie@lagrangechamber.com or 706-884-8671

www.lagrangechamber.com

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MOVERS, SHAKERS, RISK-TAKERS

MOVERS, SHAKERS, RISK-TAKERS

New General Manager, Great Wolf Lodge – LaGrange Susanna Baxter has been named the 26th president of LaGrange College, succeeding Dan McAlexander, who announced his retirement last year after leading the institution for 11 years.

Bobby Carmichael, Board Chair and head of the presidential search committee, said Dr. Baxter brings a wealth of expertise and leadership in higher education to her new position.

“She is the right person to not only lead us through these challenging COVID-19 times, but also to cast a vision and action plan for the longer term,” he said. “I am confident that all members of the LaGrange College community join me in supporting her as we look ahead to a bright future.”

Before coming to LaGrange, Dr. Baxter served for 10 years in Atlanta as president of the Georgia Independent College Association. She is a summa cum laude graduate of Pfeiffer College with a degree in Christian education and religion. She holds a master’s in education in general administrative leadership and a doctorate in higher education leadership and policy from Vanderbilt University.

Great Wolf Lodge is proud to announce Chris Lutz has joined the LaGrange Wolf Pack team as General Manager. Chris is a guest-centric hospitality executive with 30+ years of experience working in managerial roles for Great Wolf Resorts, Walt Disney Parks & Resorts and Sea World Parks & Entertainment (Previously Busch Entertainment Corporation). He graduated with a bachelor’s degree in Business Administration and Management from Bloomsburg University of Pennsylvania, and a MBA in business, management, and marketing from Rider University.

In 2016, Chris went to Shanghai, China to serve as an executive on the opening taskforce team for Shanghai’s Disneyland. Most recently, Chris led the Great Wolf Lodge team in the Wisconsin Dells and is very excited to join the team in LaGrange as the new General Manager. “I am so eager to get to know my LaGrange Great Wolf Lodge pack better and excited to become more involved with the LaGrange community” Chris stated. Welcome to our beautiful Troup County, Chris!

Jason Lawson joined Jackson Heating and Air a little over two years ago as its home automation specialist. He has been helping customers implement a variety of home automation accessories for a modern, on the go experience. Jason recently transitioned into one of Jackson Services' roles as a residential comfort specialist.

He will now be responsible for helping our customers choose a complete heating and air system that provides optimal comfort and efficient operation. Jackson Services has always had a unique sales process that places our customers’ needs first. Its comfort specialists design custom layouts that provide the ultimate HVAC solutions for each home.

At GICA, she worked with a board of directors, elected officials, corporations, foundations and government agencies to advance the cause of independent higher education. Dr. Baxter also serves on the board of the National Association of Independent Colleges and Universities in Washington, D.C., the leading nonprofit higher education advocacy group in the country.

She is married to Mark R. Huffman and they have two children, Inman and Wade.

(Stay tuned for an interview with Dr. Baxter in the November issue of Troup Trends) 26

August 2020

LaGrange Art Museum’s art preparator Dennis Bugg was commissioned by Lance Dennis of the Troup County Parks and Recreation Department to create this mural and inspirational quotes in the home team locker rooms at Callaway Stadium.

The unveiling ceremony was held July 17. Featured in this photo are (from left): Al Brannon, chairman of the museum’s board of governors; Dennis Bugg; Laura Jennings, museum executive director.

MOVERS, SHAKERS, RISK-TAKERS

MOVERS, SHAKERS, RISK-TAKERS Mayor Jim Thornton Elected GMA First Vice President LaGrange Mayor Jim Thornton was elected first vice president of the Georgia Municipal Association (GMA) during the association’s annual meeting on July 2. He is now in line to become president of the 500+ member city organization in 2021.

Thornton was elected to the LaGrange City Council in 2009, and after serving one full term on the council, was elected Mayor in 2013.

Congratulations to Jackson Service's Thomas Heflin on achieving the highest license in the plumbing trade! Thomas has worked incredibly hard to prepare for this test, and we could not be more excited for him to earn this prestigious title.

Jackson Services is proud to have Thomas on its team and excited to see him use his expertise and talents in the field!

Within GMA, he has served on the Board of Directors and as a trustee for the Georgia Municipal Employee Benefits System. He’s also been chair of the Environment and Natural Resources Policy Committee and a member of the Legislative and Federal Policy Committees. Thornton was appointed as a cochair of the recently established GMA Equity and Inclusion Commission.

role in legislative efforts on behalf of cities for many years. We look forward to his continued leadership in this new role.”

About GMA: Based in Atlanta, GMA is a voluntary, non-profit organization that provides legislative advocacy, educational, employee benefit and technical assistance services to its 537 member cities.

Rusi Patel (pictured on the right), General Counsel for the Georgia Municipal Association, installs LaGrange Mayor Jim Thornton (pictured on the left) as GMA’s First Vice President Thursday, July 2

“Mayor Thornton is well respected by city officials around the state,” said GMA Executive Director Larry Hanson. “He understands the issues cities face and has played an important WWW.LAGRANGESYMPHONY.ORG

RICHARD PRIOR, MUSIC DIRECTOR

The City of Hogansville is proud to announce Jonathan Lynn as City Manager. Lynn is a native of Georgia, having grown up in Macon. He has over fifteen years of local government experience including serving as Town Manager in Tyrone, Georgia and County Administrator in Surry County, Virginia.

Jonathan is a proud Georgia Southern Eagle holding both a B.A. in Political Science and a Master of Public Administration from the university. Lynn shares that he “welcomes the challenge to represent the City of Hogansville as it continues efforts building momentum as a strong regional hub for revitalization and growth”. Lynn has relocated to Hogansville since assuming the position of City Manager on July 1st. He has two wonderful children: Caroline (7) and Layton (5).

Stay Tuned

In a changing world, world, we are using our creativity to continue “Enriching our community through music,” in new, safe and reimagined ways.

www.lagrangechamber.com

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SP O T L I G H T ON L AGRANGE

DOWNTOWN LAGRANGE RISES TO CORONAVIRUS CHALLENGES DINING IN DOWNTOWN LAGRANGE Following the successful conversion to carry out dining options in downtown restaurants, the Downtown LaGrange Development Authority took steps to increase outdoor dining locations throughout Downtown LaGrange. The DLDA invested in umbrellas and table and chair sets to create additional areas for the public to enjoy.

100 YEARS OF HOT DOGS Now celebrating 100 years in business, Charlie Joseph’s is a story of immigration and the American Dream. Originally from Lebanon, Charles Joseph Malouf immigrated to the United States with his family in 1911. After serving in World War I, in exchange for his citizenship, he began a business selling dry goods from his horse and buggy in 1920.

But he soon had the opportunity to open a storefront on Main Street in downtown LaGrange, where he also served lunch. After he retired in 1946, his son Soloman moved Charlie Joseph’s to its current location on Bull Street. The business was then passed on again to Soloman’s nephew, Joey Keeth who took it over in 1985. Today, his sons also carry on the family legacy, as the fourth generation at Charlie Joseph’s. And even a fifth generation now works at the still-bustling restaurants – downtown and on West Point Road.

“We’re continuing to carry on the family tradition and legacy of my granddaddy,” says Keeth. “I’ve been here for 48 years myself, but our staff has been here for a total of more than 177 years. I’m proud to still be taking care of the community and for the support we’ve had.

Our love for the people in town is what’s kept us going.”

Even with so many years in business and generations of staff, they’ve always maintained the same level of quality and customer service.

They’re still offering up the “World’s Best Hot Dogs and Hamburgers.” Keeth says his grandmother used to pat out all the hamburger patties by hand, but now they’re too busy to do that. “Even after all these years, it doesn’t seem like work,” he says. It means so much to us to be a thriving part of the community. Not many businesses do well for 100 years!”

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August 2020

New bistro table and chair sets have recently been added on the sidewalks in front of restaurants on Main Street, Bull Street and at Country’s Barbeque on Vernon. The umbrellas have been installed at the Flagpole Park area located across from LaFayette Square and in the outdoor dining area located behind Charlie Joseph’s. Based on the positive response by restaurants and citizens, the DLDA plans to add more bistro tables to other locations downtown this summer.

CURB SERVICE PARKING LaGrange City council is currently considering the creation of designated curb service parking spots in Downtown LaGrange. The DLDA requested an ordinance change so the community could have an option of convenient short term parking in order to pick up food or products. The proposed parking spots would be located in the retail district near the restaurants and retail shops and would be indicated by signs designating those spots as 15 minute parking for curb service customers only.

FEEDING THE FRONTLINES LG Show your appreciation or thank our local frontline workers while supporting local business too! Your online donation will be pooled with other donations from across the community and will be fulfilled from local restaurants and businesses. It’s a double win! For more info go to http://feeding-thefrontlines-lg.constantcontactsites.com

PRETTY IN PINK At the end of September, the waters will once again run pink in the fountain on Lafayette Square.

However, due to the COVID-19 pandemic, the annual Paint the Town Pink event has been cancelled.

“While there won’t be any in-person festivities this year, we still want to celebrate our community’s breast cancer survivors,” says Charlene McClanahan, Director of Oncology Services at Wellstar West Georgia Medical Center. “We hope that even though we can’t be together, the pink decorations around the square will remind those diagnosed with breast cancer to keep up the fight and that we’re continuing to support our local cancer survivors. It’s also an excellent reminder to everyone to care for their own health with check-ups and screenings, including mammograms.”

Launched in 2006, the annual Paint the Town Pink awareness and fundraising event is spearheaded by the Enoch Callaway Cancer Center at Wellstar West Georgia Medical Center to promote the importance of regular screening mammograms and other women’s preventative health measures. Over the years, Paint the Town Pink has grown to include the Breast Friends for Life breast cancer support group and the HOPE for a Day Walk. Funds raised have directly benefitted breast cancer patients who live in Troup and surrounding counties. Currently, the Enoch Callaway Cancer Center is undergoing a $24 million renovation and consolidation of all cancer services in one location which is slated to officially open in October 2020. If you would like to make a donation in honor or memory or someone who has been affected by Breast Cancer, please mail a check (made out to BFFL) to: PO Box 385, LaGrange, GA 30241.

C H A M B E R

E V E N T S

Join us in celebrating our members!

Ribbon Cuttings, Anniversary Celebrations and Grand Openings

EARLY BIRD BREAKFAST

Diamond Legacy Corporation 906 Hill Street (Suite B), LaGrange

Filter Tech, Inc. 404 E. Main Street, Hogansville

MAY

Presented by Jackson Services, we hosted our first virtual Early Bird Breakfast on May 12! Senator Kelly Loeffler was our featured speaker.

The Mind Clothing 108 Main Street, LaGrange

Wildflower MJ 609 Hill Street, LaGrange

JUNE

Our second virtual June Early Bird Breakfast, presented by Jackson Services, was on June 9 and Terence Johnson from the UGA Fanning Institute of Leadership was our featured speaker.

Main Street Photo Company 404 E. Main Street, Hogansville

True North Investments 306 Church Street, LaGrange

Special thanks to our June Gold Sponsor, LaGrange Housing Authority! We were excited to hear a few words from Zsa Zsa Heard, CEO at LHA.

www.lagrangechamber.com

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E V E N T S

Hogansville Business Council

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he Hogansville Business Council sponsored by Nola Sneauxballs met via Zoom on June 23 where we heard exciting city updates from Mayor Bill Stankiewicz!

To find out more about the Hogansville Business Council , please email leslie@lagrangechamber.com

LaGrange-Troup County Safety Council

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n June 25 the LaGrange-Troup County Safety Council listened to Dr. Sean Gallagher, Professor of Industrial Engineering at Auburn University via Zoom.

Dr. Gallagher informed us about musculoskeletal disorders and three new risk assessment tools based on fatigue failure theory.

Currently the Hal N. and Peggy S. Pennington Professor of Industrial and Systems Engineering at Auburn University, Gallagher’s research interests include musculoskeletal disorder etiology, ergonomics and work physiology. In addition to being a Certified Professional Ergonomist (CPE), he is also a fellow of both the Human Factors and Ergonomics Society (HFES) and the American Industrial Hygiene Association (AIHA). He is a two-time winner of the International Ergonomics Association/Liberty Mutual Medal in Occupational Safety and Ergonomics (2013 and 2018).

To find out more about the LaGrange-Troup County Safety Council, please email leslie@lagrangechamber.com

State of the Community

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resented by Jackson Services, this luncheon in our 2020 series focused on the "State of Public Safety in Troup County".

Our lunch featured LaGrange Police Chief Lou Dekmar and Troup County Fire Chief John Ekaitis.

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August 2020

C H A M B E R

E V E N T S

Leadership Troup Class of 2020 Completes Program

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he LaGrange-Troup County Chamber of Commerce held a virtual graduation in June to recognize the 30 community members who completed the 2019-2020 Leadership Troup program presented by Jackson Services.

As is tradition, the class selected four new board members from among its peers. Joining the board from the 2020 class are: George Bailey, Salvation Army; Dr. John Beyers, First United Methodist Church; Lindsay Fenn, Troup County Government; and LeTessia Wilder, Colony Bank.

This year’s graduates and their employers include: George Bailey, Salvation Army; LaRhonda Bailey, Hometown Family Medicine; Angela Berch, West Georgia Technical College; Dr. John Beyers, First United Methodist Church of LaGrange; Cristy Blom, Hyundai MOBIS Alabama LLC--Georgia Plant; Zack Britt, Wal-Mart Stores, Inc. Distribution Center; Kim Burch, Coldwell Banker Spinks Brown Durand Realtors; Jason Cooper, Geotechnical & Environmental Consultants, Inc.; Daniel Evans, LaGrange Daily News; Lindsay Fenn, Troup County Government; Dr. Salman Fidahussein, WellStar West Georgia Medical Center; Coleman Foss, WellStar West Georgia Medical Center; James Goodlet, First Presbyterian Church; Alana King,

Synovus; Evan Kirby, Broad Street Church of Christ; Lisa Martin, The Salvation Army Service Center; Freda Mitchem, District 4 Health Services; Julianne Pigg, Kia Motors Manufacturing Georgia, Inc.; Christina Porter, Great Wolf Lodge Georgia; Jenna Ransbottom, Re/Max Results LaGrange; Mack Reynolds Jr., Mack Reynolds Realty, LLC; Traviera Sewell, Troup County Board of Education; Jennifer Shawa, Twin Cedars Youth Services, Inc.; Dr. Brian Shumate, Troup County Board of Education; Tameka Stinson, WellStar West Georgia Medical

Center; Morgan Tomberlin, Emory at LaGrange; Leslie Traylor, LaGrangeTroup County Chamber of Commerce; Chase Vaughan, Vaughan Xpress Inc.; Colby Watford, Duracell; LeTessia Wilder, Colony Bank For more information on leadership programs offered through the Chamber of Commerce, contact Leslie Traylor at 706-884-8671 or leslie@lagrangechamber.com

Save the Date HIGHLAND COUNTRY CLUB OCTOBER 15, 2020 Interested in Sponsorship?

Call 706-884-8671 for info!

www.lagrangechamber.com

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Is it a Good Time to Refinance your Home?

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epending on when you purchased your home and the rate you have on your current mortgage, the time might be right to refinance your home. The recent, historically low interest rates have many people asking themselves whether the time is right to refinance their homes.

So, this leads to the big question, is now the time to refinance your mortgage?

The answer to that question depends on a few factors. Your financial health, your current mortgage interest rate, and how long you plan to stay in your home.

CURRENT FINANCIAL HEALTH Before deciding to refinance, take a look at your current financial health. Do you pay your bills on time every month or have you been late or missed several payments? Are your credit card balances small or do you have a significant amount of credit card debt?

Your ability to qualify for the currently low interest rates that you have been reading about online depends heavily on your three-digit credit score. That score will not likely be very strong if you have a recent history of missed or late payments and large credit card balances.

To qualify for today’s lowest rates, you will need a credit score of 740 or higher on the commonly used FICO creditscoring system. If your credit score is much lower than that, you may not qualify for an interest rate low enough to make refinancing worth your while.

CURRENT INTEREST RATE Interest rates play a large role in determining whether you can justify refinancing your mortgage. If you can significantly reduce the interest rate on your mortgage, you can get dramatic savings by refinancing.

For example, if you originally obtained a $200,000 mortgage at a 6 annual percentage rate (APR) and made your $1,199.10 payment each month for 60 months, you would have an outstanding balance of $186,108.71. If you refinance that outstanding balance at an APR of 4 percent, your monthly mortgage payment will fall to $888.51 a month. That is a savings of $310.59 a month or $3,727.08 a year. That is significant.

However, if your original $200,000 mortgage had an APR of 5 percent and 60 months later you lowered it only to 4.5 percent APR by refinancing, you'll only save about $143.07 a month. That might

not be worth the time and money of refinancing.

Remember, refinancing your mortgage costs a significant amount of money.

According to estimates from the Federal Reserve Board, you can expect to pay from 3 to 6 percent of your outstanding loan balance in closing and settlement costs when you refinance. For a $200,000 mortgage balance, that comes out to $6,000 to $12,000. You want to make sure that you'll be saving enough money to pay back those fees over a reasonable period.

CURRENT PLANS Finally, what are your current plans for the future? Consider how long you plan on staying in your home before you make the decision to refinance. The ultimate goal of refinancing is to save money. If you plan on selling your home before you can realize the financial savings of a refinance, you will probably not want to go through the process of refinancing.

For example, if you save $1,500 per year by refinancing your mortgage and you paid $5,000 in closing costs, you will need to stay in your home for at least 4 years before your savings pay back those costs.

Ready to take the next step? Let us help!

Our professional mortgage team will be right here with you through the process of refinancing your mortgage. Visit our website at https://colony.bank/mortgageteam to connect with a lender today!

Bank NMLS# 408873

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August 2020

S M A L L

B U S I N E S S

MARKETING TO YOUR CUSTOMERS

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ow, more than ever, with many businesses experiencing significant declines in revenues and having limited cash reserves, every dollar is under scrutiny as to how it should be spent. As you begin to determine how you will deploy those funds for your marketing efforts, developing a laser like approach to your strategy can be extremely beneficial.

Word-of-mouth has typically been the “go-to� strategy for most businesses and will continue to be but as you are looking at ways to tweak or change your strategy below are a few questions to consider: 1) WHO ARE YOUR CORE CUSTOMERS? As you are looking where to place your marketing dollars, understanding and analyzing your current customer base is a great place to start. These would be the customers that use your services or frequent your establishment on a regular basis. You may be able to call these people or businesses by name. In some cases, you may know exactly what they order or purchase from your business.

Understanding exactly who your customers

are will then allow you to determine what marketing mediums are best to use to reach them.

2) WHERE ARE YOUR CUSTOMERS PLACING THEIR EYES AND ATTENTION? What platforms are they using in their leisure to unwind or search for their next purchase? Are they using social platforms such as Instagram, Facebook, or Pinterest?

Are they looking at reviews of products on Amazon or searching Google? One question you can start with is asking yourself, what have been the most successful marketing campaigns or ads you have done in the past 12-18 months?

What was it about it that captivated your audience? What platform did you use?

Can you duplicate it again? Once you understand where your customers' eyes are you can meet them there.

3) ARE YOU MEASURING OR TRACKING YOUR MARKETING EFFORTS? Where is your current traffic coming from?

Is it your website, where you list on search engines, social media presence, and/or your print mediums? Having a way to track

the effectiveness of your current and future marketing efforts is key. There are tools available such as Google Analytics to help determine who is visiting your website. For social media platforms there are tools such as Facebook and Instagram Insights that will help you better understand who your audience is. Having some type of data will help you begin to validate where you are spending your dollars.

Hopefully these questions will help you maximize and stretch those dollars you invest towards your marketing strategy!

NEED HELP WITH YOUR SMALL BUSINESS? Contact Todd Carlisle with the UGA Small Business Development Center at (706) 569-2651 to schedule a complimentary consultation in our LaGrange or West Point office.

www.lagrangechamber.com

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Video Blueprint Strategy

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f there is one thing that’s certain in today’s world, it’s that everything revolves around video. Yes, that might be a bold statement, but think about it. Everywhere we go someone is watching a video of some sort. But is video ideal for your business, and if so, how effective can it be?

A video blueprint strategy walks business owners through the process of why, how, and when a video is needed. The video blueprint strategy is a road map through the what ifs, the times of “will video work for my business,” how do I implement video effectively and where do I start. Before starting a video project, it’s imperative to develop a solid plan.

YOUR PLAN NEEDS TO INCLUDE THE FOLLOWING ELEMENTS What are your goals; Who is your audience; What platform will be used for distribution; What type of content is needed; How will it be produced; What are your metrics for success.

After developing your plan, the next step is to understand and implement a funnel strategy designed to maximize your efforts and increase your sales and conversions.

The buying process typically consists of three stages (Awareness, Consideration, and Decision). Picture this journey as your funnel

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with Awareness at the top, Consideration in the middle, and the final Decision at the bottom. Each stage of funnel requires a different set of videos to effectively capture the attention of the buyer to move them from an awareness to a decision.

There are certain types of videos that are most effective in each stage of the funnel.

AWARENESS The Awareness stage is the first one of your buyer’s journey, and it’s when your audience is starting to become aware of a certain product or service. Right now, the only thing they need is information. There are two specific types of videos that inform your audience in a very effective way: • Commercial Ad Videos (15 seconds to 30 seconds is the sweet spot) • Educational Videos (What products or services do you have that is the solution to their needs) CONSIDERATION During the Consideration stage, your audience is already aware of what you have to offer. How can you convince your audience that your product or service is the one they must have? Here are several video types that are extremely effective in this stage:

• Product Videos • How-To Videos • Explainer Videos • Motion Graphic Videos • Animation Videos DECISION The decision stage is the final step in the funnel. There are several video types that are solid at closing the deal in the buyer’s journey: • About Us Videos • Testimonial Videos • Case Study Videos Now that you have a general idea of what it takes to be effective at implementing video into your business, do yourself a favor and get started. Make sure the next video someone is watching is yours!

Submitted by Corey Faulkner CedarCross Media, LLC.

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Being A Boss What Leaders Can Do To Manage Conflict At Their Organizations

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t is normal for disagreements and misunderstandings to occur between employees or business partners. As a leader, you must set the stage to ensure that these unpleasant interactions do not escalate into conflict that can impact customers or other stakeholders. Here are three things that bosses can do to manage conflict in the workplace: DEMONSTRATE THE BEHAVIORS YOU WANT TO SEE As an organizational leader, you are the role model for all who report to you. For example, if you are known as a “tough” manager your subordinates will model what they view to be successful behaviors. Sometimes, this will present itself as a conflict between your unit or team when disagreements are fueled by a “my way or the highway” culture. This is also true for “pushovers,” where employees or partners are unclear on what is appropriate and react without guidance. Leaders must also practice accountability by taking ownership of business results – good or bad. There is less opportunity for conflict because your workers have a consistent model of expectations, rewards and consequences. Other managers that place blame on others when results are bad (or take undue credit) create confusion, rather than manage issues with clarity. To prevent opportunities for conflict, take account of your leadership strengths and weaknesses and assess your own actions. Ask yourself “As a leader, am I displaying behaviors that increase trust on my team?”

to deal with it ASAP to eliminate the issue and avoid legal problems.

Once a conflict is identified, your role is to listen carefully to all sides and not pass judgement.

Once the facts are in the open, clarify any misunderstandings and ensure that all parties agree on the issue. As a leader, you can explain how conflict is interfering with business and help them understand priorities. Develop solutions together and commit to next steps.

Submitted by Curtis Brown, Jr. – General Manager, BTC Brands

CLARIFY OR RECOMMIT EXPECTATIONS In an instant, large segments of our business partners, contractors and employees are now all virtual. While it may promote business efficiency, it can make opportunities for conflict resolution more difficult. It’s understood that most conflicts at work arise due to weak relationships or disagreements over tasks. Conflict is instigated when communication is reduced to snippy emails and message apps. Moreover, empathy is lost between teammates who no longer meet face to face and develop organic relationships. Thus, leaders have a mandate to rally their teams around a common goal or outcome! There is less opportunity for conflicts to snowball if everyone is invested in an outcome and supportive of other team members to achieve it. Leaders should clarify the group’s mission and values and help members understand where they fit in.

NIP IT IN THE BUD It is inevitable that, despite your efforts, conflicts will occur on your team and maybe with your colleagues or business partners. As a boss, it is your responsibility to manage them swiftly and effectively. Hopefully, you have a pulse on your group’s daily interactions and can quickly spot a potential conflict brewing. If you suspect that a dispute may involve racial, gender or sexual bias, it is important

www.lagrangechamber.com

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(Continued from page 7)

VISIBILITY BOOST Dr. Bou Alwan believes the crisis has put the role of hospital medicine as a primary specialty in the forefront.

“It’s definitely highlighted the role of hospital medicine doctors – physicians who specialize in hospital care and work solely in the hospital,” he said. “The hospital had invested in developing its hospital medicine department, and that investment has paid off.”

Similarly, Fenn believes the pandemic has put a spotlight on public health and allowed her agency to let people “know what we are all about.”

“Public health is a hidden gem, not just a place to get vaccinations. A lot of people didn’t know that the lead agency for 12 county health departments is right here in LaGrange,” she said. A series of widely viewed online forums organized

by LaGrange Mayor Jim Thornton made the community more aware of public health’s role in providing accurate and important information to “alleviate fears and provide solutions.”

“My staff and I are very thankful to our community outside of the hospital who have supported and prayed for us everyday. Their support and love makes us stronger, keeps us humble and grounded on our mission which is to serve and bring our best to every patient every single time.”

Dr. Fidahussein FINAL THOUGHTS Amy Fenn: “It’s all of our jobs to protect ourselves. People are watching us, and it Is very important to be role models.

Many people think that testing is the answer. Public health knows that testing is not the answer. We are trying to get

the message out: a test is a moment in time. It may protect others, but it doesn’t protect you. If we will social distance and wear masks, testing won’t be needed as much. Preventing on the front end is always better.”

Dr. Bou Alwan: “Wellstar is participating in a large number of ongoing trials. In the beginning, there was no time to do studies, and we were treating patients based on much less robust evidence.

We are now getting much better data on what works and what doesn’t. We have changed the way we manage patients based on what we are learning. Doctors are scientists first. Every day is a learning curve.”

Dr. Fidahussein: “It is a privilege to be a leader during this time of crisis. I represent an amazing group of people, and my role is to bring their ideas forward. Our responsibility is to bring the best to the community. I could not be more proud of every single health care provider, every single person who works in the hospital. They give their hearts and serve the community so well.”

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Tammy Malone Strickland 404-272-3204

Debbie Malone Bazen 704-578-2146

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The vital role that you play in our community is very much appreciated and respected. It’s our pleasure to salute you, our Community Hero, by offering a special checking account to those who go above and beyond the call of duty.

Come in today and let us know that you’re a Community Hero!

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WEST POINT 600 Third Avenue West Point, GA 31833 706.645.1391 www.lagrangechamber.com

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YOUNG

PROFESSIONALS

HYPE is a high impact group of diverse young professionals working together to showcase Troup County as a unique and fun place to work and live. HYPE provides its members with opportunities for building relationships with community and business leaders and cultivates an atmosphere for building personal relationships and a sense of purpose within the community.

HYPE BOARD MEMBER PROFILE management, marketing, and event management. I take pride in my newfound ability to be flexible and willing to learn new skills in a quick but effective manner. I'm proud of the lessons I've learned in this professional capacity and that I have threaded these skills into my personal life as well.

Rebekah Lee Current Employer: Association Services Group (ASG) Current Title: Program Coordinator How long have you worked in Troup County: I've worked in Troup County since I moved here in high school. Professionally, I have worked here for 2 years.

When you’re not working, what do you like to do: I recently took up roller skating so if you see me fall on The Thread, please don't laugh! Some of my less dangerous hobbies include tending to my mini jungle of houseplants, spending time with my dog, learning how to whip up new recipes, rewatching The Office, and reading.

What is your best personal achievement: In association management, you can sometimes get thrown into unfamiliar skill territories. I've had to learn to adapt to better serve the needs of those who I am serving.

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August 2020

What are your future plans: Professionally, I plan to continue to advance my skillset in copywriting, social media management, photography, and event planning. It's my goal to continue to serve others in kindness, patience, and professionalism. My personal future plans include getting married, adopting more dogs, and starting my own family here in Troup County.

Favorite Ice Cream: I would be lying if I didn't say chocolate peanut butter.

All-Time Favorite Movie and Why: I'm going to break the rules and say Season 1 of True Detective. The story encapsulates the state of humanity without hope and the righteous redemption of those who lean into the unknown. I also have an affinity to stories based in the south since I wrote my undergraduate thesis on southern literature and narrative influence.

If you won $1 million, what would you do with the money: I would fund literacy programs in underprivileged counties in Georgia.

Favorite “after work” spot in Troup County: Wild Leap

Save the Date!

October 24, 2020 What is HYPE?

• A group of young professionals in Troup County looking to network with each other.

• An opportunity for professional development and career growth.

• An opportunity to get involved in the community and develop leadership skills.

How do I join?

• Contact the Chamber of Commerce to get an application, fill it out, and return it to them so you can be added to the HYPE contact list.

• There are no ‘fees’ if you are employed by a Chamber member.

• Like us on Facebook, follow us on Instagram, and be on the lookout for emails and posts about upcoming events!

New Voice, New Vision, & New Opportunities The LaGrange Housing Authority has a lasting vision of improving communities through quality housing and self-suďŹƒciency. We take great pride in providing excellent curriculums that make everlasting, positive changes in the lives of those we serve.

Our platforms are designed to equip our community with the vision, motivation, life skills, education, and self-discipline necessary to lead a successful life.

We apply a strengths-based, person-centered approach to services and engages family, as permitted and appropriate throughout the family self-suďŹƒciency training process.

LaGrange Housing Authority 201 Chatham st, LaGrange Georgia 30240 t 706-882-6416 f 706-882-0781 web phalagrange.net

www.phalagrange.net

www.lagrangechamber.com

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tomas k. kuprys, m.d. helping you live your life in motion

Your bones, joints, and spine are at the core of every movement.

Any injury to these areas can aaect your routine and active lifestyle. We are here to help you develop strategies for getting back on your feet and moving.

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August 2020

the care you expect. the professionals you know. a name you trust.

1805 vernon road, lagrange ga 706.884.2691 www.southernorthopedics.org facebook.com/emoryatlagrange