FIMS 2.0 Fire Development Services (FDS) Customer User Manual Date -10/20/2026
Contents ⚫ Getting Started ⚫ Registering and Signing In ⚫ Customer Dashboard ⚫ Applying for a Hydrant Permit ⚫ Reviewing and Submitting an Application ⚫ Viewing Case Details and Responding to Requests ⚫ Paying Application Fees
Getting Started The FIMS 2.0 portal allows customers to learn about Fire Development Services, apply for permits, view case updates, pay application fees, and request inspections. ⚫ Open the FIMS portal using the official link provided by your organization. ⚫ You can view basic information and guidance before signing in. ⚫ Select “Apply for Permit” to view permit information. ⚫ Scroll to the “Fire Development Services” section and select “Read More” to view FDS details.
Registering and Signing In ⚫ Sign in using your Angeleno account. ⚫ If you do not have an account, select “Register” and complete the registration steps. ⚫ After registration, check your email for a temporary password and follow the instructions to complete account setup. ⚫ Use your own authorized account. Contact the appropriate support team if you cannot sign in.
Customer Dashboard The dashboard provides access to your applications, invoices, and inspection requests. ⚫ Apply for Construction Permit: start a new permit application. ⚫ Request for Inspection: submit an inspection request. ⚫ My Invoice: view invoices and proceed to payment. ⚫ My Cases: view submitted applications and open a case by selecting its case number. ⚫ Incomplete Applications: return to applications saved as drafts. ⚫ Modifications: view modification cases linked to your permit cases. ⚫ Inspections: view inspection cases and their status.
Applying for a Hydrant Permit From the dashboard, select “Apply for Construction Permit” and choose the required permit type.
Step 1: Project Information 1. Enter the PCIS number or reference ID, then verify the information and link it with DBS. 2. When verification succeeds, the work description and other available project details are filled in automatically. 3. Enter the project address and verify it. GIS information is populated after successful address verification. 4. Select “Next” to continue, or “Save” to return to the application later.
Step 2: Permit Fee Details 5. Select “Add” to add the required review types. 6. Review the fee calculated by the system based on the selected review type. 7. If an expedite option is available and you choose it, read and accept the displayed disclaimer. 8. Review the updated fee, then select “Next” to continue. 9. Select “Save” to continue later or “Previous” to return to the prior step.
Step 3: Contact Details 10. Enter the contact details for the permit application. 11. Select “Next” to continue, “Save” to return later, or “Previous” to go back.
Step 4: Supporting Documents 12. Upload the supporting documents for your application, if required. 13. If applicable, you may choose to drop off the plans in person. 14. Select “Preview” to review the information, “Save” to continue later, or “Previous” to go back.
Reviewing and Submitting an Application 15. Review the information shown on the Preview page. 16. If any details need to be corrected, select “Previous” and update the relevant section. 17. Select “Submit” to submit the application for plan-check review. 18. You may select “Save” to return later if you are not ready to submit. After submission, the system creates a case. Select the case number to open the case details and view updates.
Viewing Case Details and Responding to Requests ⚫ Open a case from “My Cases” by selecting its case number. ⚫ The Case Details page displays information and updates related to the application. ⚫ The action menu appears when an action is pending from you. ⚫ If the plan checker requests more information, open the action menu, update the requested details, and submit the information back to the plan checker.
Paying Application Fees 1. Open My Invoice by clicking the My Invoice tab in the top menu or accessing it from the customer dashboard. 2. Click on Pay next to the relevant invoice. 3. Proceed to Payment by selecting Proceed to Pay to open the payment screen. 4. Enter the required payment details and complete the transaction. 5. .Return to the Home page by selecting Back to Home after the payment is successful. 6. Download the invoice and receipt. Both will be generated after successful payment.