KW Metropolitan Information Packet

OUR

MISSION OUR

VISION OUR

To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.

To be the Real Estate Company of choice for agents and their customers.

VALUES

God, Family, then Business.

OUR

A technology company that provides the real estate platform that our agents buyers and sellers prefer. Keller Willaims thinkgs like a top producer, acts like a trainer-consultant, and focuses all is activities on service.

PERSPECTIVE

At the core of Keller Williams Realty is a conviction that who you are in business with matters. We believe that the company we keep can contribute to our lives in untild ways. The WI4C2TS is our formalized belief system that guides how we treat each other and how we do business.

WI4C2TS

WIN-WIN: or no deal INTEGRITY: do the right thing CUSTOMERS: always come first COMMITMENT: in all things COMMUNICATION: seek first to understand CREATIVITY: ideas before results TEAMWORK: together everyone achieves more TRUST: starts with honesty SUCCESS: results through people 1

LEADERSHIP LEADERSHIP Kenneth Zarella

Chris Grizzaffi

Jeanene Stephens

Managing Director

Market Center Administrator

Team Leader

Assistant Team Leader

Finance & Operations

713-980-5208 kzarella@kwmet.com

713-980-5169 cgrizzaffi@kwmet.com

713-980-5167 jstephens@kwmet.com

Nicole Castillo

Mitch Rainey

Stephanie Centeno

713-980-5198 ncastillo@kwmet.com

713-980-5101 mrainey@kwmet.com

713-980-5166

Chandre Anthony

Ricardo Martin

Ashley Ulrich

Executive Director

Executive Assistant Director of Growth

Agent Services Director

Director of Compliance

Director of Marketing

Assistant MCA

accounting@kwmet.com

Director of Talent

713-980-5179 canthony@kwmet.com

713-980-5155 marketing@kwmet.com

832-780-9802 aulrich@kwmet.com

Lisa Red

Belle Lawrence

Janine Ford

Director of Communication

713-621-8001

frontdesk80@kwmet.com

Productivity Coach

713-980-5183

belle@productivitycoaching.com

Broker of Record

713-725-3107 janinebford@kw.com

Bruce Kink Operating Principal

713-621-8001

bkink@kwmet.com

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The new agent experience unites agents with technology to make the perfect team.

Command is more than just a CRM - it houses a suite of industrydefining, interconnected tools supporting you from lead to close to Command Your Database lifetime client connection.

Do what you do best and automate the rest.

Easily group and organize your contacts for timely, timel automated follow-up and lead generation, then use SmartPlans to design specific (automatic) communication plans for contacts. Hard at work, even when you’re not, SmartPlans lets you save your Command Database energy for what’s Your most important.

with Contacts and SmartPlans

Command Your Transactions

Track your contacts and leads with customized intelligence and build deeper, more meaningful relationships with your entire sphere.

Manage your entire book of business with an easy-to-use, drag-and-drop dashboard.

Where simplification meets organization. Opportunities allows you to view your appointments, listings, deals, and projected revenue in one place. From streamlined document management to compliance review and more, see the road ahead and keep tabs on your cash flow.

Command Your Transactions with Opportunities

Command Your Consumer Experience 3

Manage your entire book of business within a single, easyto-use dashboard that allows you to drag-and-drop deals between customizable stages.

Keep your client data where it belongs – with you.

As insights are generated by client search activity and logged within each contact record, build deeper, more meaningful relationships with your leads, contacts,

Command Your Consumer Experience with the KW App and Sites Meet the first-of-its-kind, consumer-facing counterpart to Command. Go to your Consumer portal to launch your personalized app, collect valuable consumer insights, and lay the groundwork for relationships that last a lifetime.

Command Your Marketing with Designs, Campaigns, and Sites Deploy an effective and comprehensive multi-channel marketing and advertising strategy that delivers leads directly to your pipeline.

Command Your Day with Goals, Tasks, and Reports Understand what you have to do at a glance, all while keeping tabs on how each activity drives your big-picture goals.

Command Your Referrals Business with Referrals Find trusted partners, negotiate and arrange specifics, and keep tabs on exactly where in the transaction each referral is at all times.

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WORLD CLASS TRAINING LAUNCH IGNITE SPARK 2.0

MILLIONAIRE REAL ESTATE AGENT

GROWTH

LEAD GENERATION SERIES BUSINESS OBJECTIVE LIFE BY DESIGN WIN WITH BUYERS WIN WITH SELLERS

ACHIEVEMENT

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CAREER VISIONING MILLIONAIRE REAL ESTATE INVESTOR

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RE A LTOR N AME R E A L T O R®

832.123.4567 direct 713.621.8001 office AGENT@kw.com

Each office is independently owned and operated.

5050 WESTHEIMER

SUITE 200

HOUSTON, TX

AGENT NAME REALTOR

®

3318 CROSSPARK PLACE THE PARK AT MEMORIAL HEIGHTS

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MARKETING

77056

MEMBERSHIPS

KW Luxury International

KW Commercial

The Exclusive Home for Real Estate Professionals Serving Clients in the Upper-Tier Home Market

The Commercial Real Estate Arm of Keller Williams

KW Land

KW Young Professionals

Keller Williams’ Farm, Ranch and Land Specialists

Building the Future Leaders of Keller Williams

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KELLER WILLIAMS W O R L D W I D E

5 43 200+

CONTINENTS

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REGIONS

MARKET CENTER LOCATIONS

Argentina Belgium Belize Bermuda Cambodia Chile Colombia Costa Rica Czech Republic Dubai, UAE France Greater Shanghai, China Greece Honduras Indonesia Ireland Israel Italy Jamaica Japan Luxembourg Malaysia

Mexico Monaco Morocco Nicaragua Northern Cyprus Panama Phillipines Poland Portugal Puerto Rico Romania Slovenia Southern Africa Southern Syprus Spain Thailand Trinidad and Tobago Turkey Turks and Caicos United Kingdom Vietnam

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2019 KELLER WILLIAMS

Year in Review 2 0 1 9 ] I EV$M R$VI ZM I[ FEBRUARY

APRIL

Keller Williams earned the title of Most Innovative Real Estate Company by Fast Company.

The Swanepoel Mega 1000 named Keller Williams the top residential real estate franchisor in the U.S. Keller Williams was ranked one of America’s Best Large Employers by Forbes.

MAY

Keller Williams associates gave back to communities across the world via its 11th annual RED Day event.

Keller Williams was named #1 Company for Work-Life Balance by Indeed.

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JUNE

REAL Trends’ “The Thousand” featured 86 Keller Williams’ agent teams in its Top 250 ranking of real estate teams by transaction sides, representing 34.3% of the total ranking.

JULY

Forbes named Keller Williams (No. 8 out of 300 ranked) one of the “Best Employers for Women.”

SEPTEMBER

Forbes named Keller Williams (No. 173 of 250 ranked) one of the “Best Employers for New Graduates.”

NOVEMBER

Indeed recognized Keller Williams as a Top Franchise for Veterans and Innovation.

DECEMBER

Glassdoor featured Keller Williams (No. 29 of 100 ranked) on the Best Places to Work 2020 list.

Together

we have reached remarkable milestones, garnered awards and recognition and advanced our initiatives.

The journey does not stop here!

The Gift of

Profit Share

How

PROFIT SHARE Works $100,000

52%($52,000) Back to the Owners

48%($48,000)

Back to the Associates Who Helped Grow the Company

In keeping with the philosophy that agents are partners and stakeholders, Keller Williams created a distinct wealth building platform that rewards associates who contribute to a profitable market center’s growth by attracting productive associates. In the United States and Canada, we do this trhough profit share; and aross the world, though growth share.

Each month, profitable market centers split owner profits with the associates who helped grow the market center. The program is completely voluntary and available to any associate who wishes to participate.

An associate becomes eligible for profit share when a productive agent names them as a sponsor; the person who introduced them to the company.

Stakeholders earn profit share every month a market center is profitable. Once an agent or employee reaches their three-year anniversary with Keller Williams, they are vested for life!

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THE PLACE TO GIVE BACK CULTURE Culture, as defined by Keller Williams, is the result of organizing the goals of a business around solid, positive, core values and then proceeding to cultivate them on a daily basis.

KW RED DAY Renew, Energize and Donate; this is our annual day of service. Each year on the second Thursday of May, we celebrate Mo Anderson’s birthday by spending the day serving organizations and causes in our communities.

KW MET CARES This 501(c) (3) public charity supports KW Associates and their families in times of extreme hardship due to a sudden emergency.

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K E L L E R W I L L I A M S M E T R O P O L I TA N 5050 WESTHEIMER ROAD, SUITE 200

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HOUSTON, TX 77056

E A C H O F F I C E I S I N D E P E N D E N T LY O W N E D A N D O P E R AT E D

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713.621.8001