KU Memorial Union 2017 Annual Report

E THAN JUST A BUILDING MORE THAN JUST A BUILDING MORE THAN JUST A BUILDING MORE THAN JUST A BUILDING MORE THAN JU UST A BUILDING MORE THAN JUST A BUILDING MORE THAN JUST A BUILDING MORE THAN JUST A BUILDING MORE THAN JUST A BUIL

THE KU MEMORIAL UNION 2017 ANNUAL REPORT A Tradition of Service

DIRECTOR’S REMARKS Dear Friends, The Memorial Union has always been about service since its founding in 1921. The Kansas Union is of course a memorial to the service of students lost in World War I. Though built to serve students, students served to build out Union interiors when funds flagged.

That tradition of service pervades the Union perhaps most dramatically in the thousands of hours student leaders provide annually in support of campus programs (SUA), community service (The Big Event) and cultural broad/podcasts (KJHK). Our faculty and alums volunteer their time and expertise on our oversight board—service to KU often just begins at graduation.

Union personnel also serve nationally in support of Union services and programs.

Alecia Stultz just completed service on the National Association of College and University Food Services Board; Jen O’Connor will soon assume the presidency of the Independent College Bookstore Association and JJ O’Toole-Curran serves on the Association of College Unions Research Committee.

Union staff have an outstanding record of service to the school. This has been most recently recognized in the three employee of the month citations received by our very own Samantha Norman, Whitney Fox and Cynthia Faircloth.

The Union regularly hosts regional meetings that bring professional sessions to KU for the benefit of our staff and students. SUA also hosts the Rita Ravens Alexander Civic Service Conference (ServeKU) for students with projects and nascent careers in the non-profit realm.

Our service operations also contribute to KU annually. Overall, Union contributions and discounts to KU annually exceed $741,000. KU Dining extends service beyond campus, providing 2000 pounds of food monthly to local food pantries and kitchens.

Due to the strength of its enterprise efforts, the Union has kept student fees low—the Union fee at KU is fifty dollars less than its lowest Kansas Regent counterpart. The Union also provides jobs and income for 600 students a semester, making it the largest student employer on campus.

The KU History Project (KUhistory.com) celebrated its fifteen year anniversary. The Union provided KU an unvarnished portrayal of its rich history and tradition. That legacy now includes the KU History Gallery panels, numerous KU historical artifacts and the world’s greatest Jayhawk Collection.

Given the financial demands on students and the press on student fees, the Union will increasingly be dependent on generated revenues and the gifts of alums and friends to fund our programs. The Union remains both a contributor and beneficiary in the KU circle of service.

David Mucci Director, KU Memorial Union

A WORD FROM THE PRESIDENT

CONTENTS 1 2 3 4 6 7 8 9 10 12 1 A Word from the President

Three years ago I stepped into the Kansas Union. At the time it was only just a building. However, over the last three years, this building has become my second home. The place where I met my closest friends, had the best memories, and grew as a person. My freshman year I got involved in Student Union Activities. It was through this organization that I fell in love with the Union. I soon got a job as a building manager and helped oversee all the events at the Union. As of last year, I became the President of the Memorial Corporation Board.

Mission

Digital Impact

Union Gallery

Getting to work with a diverse group of people every day is what draws me to the Union. In all my positions, I am constantly learning about new cultures and how to better include everyone. The lines often get blurred between my three roles since they overlap. However, this overlap allows me to help people find the resources that they need to succeed.

The Union has played a critical role in my college experience and has made me who I am today.

Harneet Sanghera President KU Memorial Corporation Board 2017-2018

RECRUITMENT 56% of Prospective Students Indicate the Presence of the Union is Important to their Selection.

- 2017 Union Satisfaction Survey

Students

Community

Timeline/ Satisfaction

Scholarships

Awards & Staff

Donors & New Spaces

Design by Marketing, Media & Programs - Kansas Union

MISSION STATEMENT The Union serves as KU’s community center providing critical retail services, co-curricular learning opportunities, vibrant programs, and noteworthy events that sustain school tradition and loyalty. Ultimately, the Union’s efforts contribute to student learning, recruitment, retention and connection in a context of community exchange.

Always Online: union.ku.edu

DIGI WEB Regional Website Visits

321,897

Introducing the NEW BURGE UNION! Spring 2018!

Always Online: burge.ku.edu

TOP 5 STATES Regional Website Visits

You can enrich the student experience!

Flip to page 13.

Always Online: debrucecenter.ku.edu

2

(from 2016)

TAL IMPACT SOCIAL MEDIA

EMAIL & TEXT

TOTAL FOLLOWERS Facebook Likes

Twitter Followers

Impressions /Reach

Total # of Posts

29,565

7,756,121

WINNER! Best Use of Instagram From the Intercollegiate Broadcasters, Inc

1,872

Downloads of the KJHK App in the FY17 Academic Year

25,156 4,919

Instagram Followers

2,150 NEW!

Subscribers

Bi-Monthy Newsletter

8,155

Engagement

92,263

Subscribe at: Union.ku.edu/news

241

700+

Musical Performance Videos

690K Views

1,714 Subscribers

Subscribers

FOLLOW US @KUunion @KUdining @KUbookstore @DeBruceCenter @KUHistory

@SUAevents @KJHK @TheBigEventKU @KUGallery @KJHKSports

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www.kansasuniongallery.org

UNION

ABOUT US

The Kansas Union has historically supported and displayed artwork on its walls since its construction. Existing archives reveal partnerships with the Spencer Museum of Art (formerly KU Art Museum) and regional galleries and collectors. The 1971 remodel of the Union allowed a specific space to be dedicated to exhibiting artwork for the KU community. The Kansas Union Gallery continues to host local and regional artists and creative research projects from KU departments. With support from the Union and curation by SUA students, the gallery exists as a learning lab for artists and creators. Every spring the gallery hosts exhibitions by KU seniors and these exhibitions often serve as the launch pad for students who have their first experience curating, coordinating, installing, and marketing an exhibition of their work. Throughout the year, the SUA students who curate and manage the gallery gain valuable experience in communication, gallery maintenance, daily operations, contracts, marketing, and a number of other practical skills.

STUDENT RUN AND OPERATED

$

Endowed SUA funds allow for scholarships for students who currate the gallery.

The gallery offers a highly visible and supportive location for student artists to research, test, and realize budding concepts and themes.

4,904

Total Attendees SUA hosted 7 senior students in Spring 17 for solo exhibitions. A call is put out to all KU students each fall and SUA students select the artists.

Operating Budget TOTAL $4,001 Increase in Attendance FALL16 4,480 SPRING17 4,904

A critical goal of the Kansas Union Gallery is to fulfill the Union Gallery Curator Fund. The proceeds from this fund would underwrite an annual student stipend and provide financial support for the SUA student responsible for managing the exhibits and associated display areas on campus.

HELP US MEET OUR GOALS ... Flip to page 13.

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GALLERY HIGHLIGHTS

WHAT WERE YOU WEARING? “What Were You Wearing?,” an exhibit coordinated by the Sexual Assault Prevention and Education Center and hosted in the Kansas Union Gallery, was visited by more than 800 people in it’s two week run.

The exhibition was developed to create a tangible response to one of our most pervasive rape culture myths that clothing or what someone was wearing “causes” rape. This falacious belief was confronted directly in this exhibit which allowed viewers to see themselves in the outfits and stories presented.

PROVOST BENDAPUDI RECEIVES AWARD Provost Neeli Bendapudi was awarded the Kansas Union Gallery Champion of the Arts Award at the first Spring Gallery Gala.

Through her leadership in the construction of Capital Federal Hall, the University of Kansas not only gained a world class center for business, but a new cultural center overflowing with incredible artwork produced by members of our local and international Jayhawk community The Champion of the Arts Award was created by Kansas Union Gallery intern, Justin Kim, as an acknowledgement of individuals or groups who demonstrate exceptional support to, and engagement with, the arts. His hope was that the recipient of this award would provide platforms for the expression of creative thought and establish work places at the forefront of social and cultural extension.

SENIOR SOLO SHOWS Every spring, the Kansas Union Gallery hosts between 5 and 9 senior exhibitions. These exhibitions provide graduating KU students, from all areas of campus, the experience of planning, preparing, installing, and promoting their work. Attendance to spring exhibitions typically exceeds 4,000 visitors due to the strength of the artists selected and the interest of family, friends and patrons.

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STUDENTS “

Being a leader in SUA has helped me expand and further develop my skills, some that I didn't even know I had! Being a leader is more than just a title. Each day a leader wakes up and shows who they are, their abilities, their strengths, and their character all by their actions. A leader tries to improve KU in every way they can to make it an even better place for past, present, and future Jayhawks alike.

– Aubrie Wauhob, SUA Fine Arts Coordinator

245

”

student members gained leadership experience through event management and learning outcomes

STUDENT IMPACT 2 SUA Leadership Interns

35 Student Union Ambassadors Outreach Efforts met with 100+ on campus groups

9 Rotary Youth Leadership Academy (RYLA) Camp Facilitators

RETENTION 75.5% of KU Students Indicate the Union Keeps Them “Connected to KU.”

600

The Big Event Committee Members

52

Average Students Employed

1

KJHK, SUA, The Big Event Leaders

SUA Graduate Assistant

173 KJHK DJ’s

- 2017 Union Satisfaction Survey

6

23

1 Service Workshop Coordinator (ServeKU)

10 30

Social Media Interns

70

Student Dining Advising Council (S-DAC) SUA Committee Members

“I've been fortunate to have some pretty great experiences while at KU, but I wouldn't be where I am today without the support system of the Kansas Union. As a first-generation college student, I felt pretty terrified entering college. Freshman year I joined SUA and found my second home. Every student has their own set of lived experiences. The Union provides an outlet to share these experiences and to learn from one another. I've met my best friends, and I've felt emotionally and academically supported.”

– Kassandra Valles (Union Brand Ambassador)

COMMUNITY As the Campus Community Center, the Union Serves 1.7 Million Users Annually.

COMMUNITY CHARITABLE DONATIONS

KJHK STREET TEAM KJHK’s “Shack” Gingerbread House Raised Nearly $1,000 for Big Brothers Big Sisters at the BBBS Annual Holiday Gingerbread House Auction

WHO

Made Possible by 18 Student Leaders & 25 Committee Members that Raised

$14,000

THE LARGEST DAY OF SERVICE AT KU SERVED WORKED IMPACT VOLUNTEERED 12 TONS OF FOOD!

300+ 11,256 2,350 17 $225,191 Locations in

Neighborhoods

Hours of Service

Lawrence Community Economic Impact

Student, Faculty & Staff Volunteered

Donates 2,000 lbs of food per month to Local Food Pantries & Kitchens (12 Tons Last Year)

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WE DO

INTERNATIONAL PROGRAMS Due largely to the success of SUA's Cultural Programming Committee, the number of international students attending SUA events has increased 2% in one year.

6 mbe

Septe

F

11,689

DIA

INTE R

EGYPTr 20

1,019

OS MUE EL D

total attendees

O MEXIC

attendies Actor and comedian performed a night of stand-up comedy at the Lied Center of Kansas

r2

Every home football game

23

IONAL AT N N

OS RT

attendees

in the F

HTS IG

5,865

x

l al

9

gust 1 u A

ruary eb

be Novem

ugu t 27 s

BOOKINGS DEBRUCE CENTER

10,557

VISITORS

Monthly Average: 879 Total: 10,557 Student Organization Bookings: 4,085

8

N

Nove

H TS

H TS

N AT IO N AL

AYSIA MALm ber 15

IG

N

A L FIL M

IL BRAZ er 18

Octob

IG

ON

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mbe Septe

INTER

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CAMPUS

CARNIVAL

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attendees

IN TE R NA

2,400

S T I VA L

FALL 2016

N AT IO N AL

SATISF TOTALS

RESERVABLE SPACES MANAGED

Daily Average Daily Average

DEBRUCE CENTER

Monthly Average

3,351

101,923

Daily Average

Monthly Average

1,046

31,803

Total

1,225,378 Total

381,633

4,397

Monthly Average

133,726 Total

1,607,011

54 + Added 2 new meeting rooms in Spring 2017

DEBRUCE CENTER

2

TOTAL: 56

IT ALL

CUPS OF TEA = 3,615 ATTENDANCE = 5,651

SIX

16,672

3,800

visitors

guests

286 attendies 300 Zá Pizza slices 340 sodas and a 132” screen

The busiest weekend.

Commencement

The busiest orientation day

watch parties

The KU Bookstore debuted a brand new line of graduation regalia.

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ACTION EVENT SERVICES SATISFACTION 78.09% Of the 2,688 Union satisfaction survey responses:

94.75% of respondents used a Union service in the past year.

72.75% of respondents reported using the Union for study space, events, meetings or other campus functions.

OR

Ma

L WO MEN

IE

N TAT I

O

T E R N AT I O

SUA & KJHK partnered to host musicians at The Granada

NA

9

’S

IN

attendees

March

N

SUMMER 2017 D AY G A L A

SPRING 2017 1,300

July 21

ay 12-1 M

5

Debuted the first 360-degree live music video ever produced by a radio station. View at kjhk.org/360

TEA AT THREE The Kansas Union hosted 30 Teas At Three over the course of the fall and spring semesters.

The Office of First-Year Experience uses 25 spaces for each of its summer orientation days.

We hosted 29 orientations this past summer. Each lasts for 12 hours.

The Memorial Union mobilizes and educates hundreds of student leaders and employees, advances tradition and loyalty for the Jayhawk nation, builds exchange and community while providing essential services and operates without state dollars or substantial fees.

Donors have the ability to support this rich, broad mission with tremendous exposure across publics.

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SCHOLARSHIPS SCHOLARSHIP AWARDS

SCHOLARSHIP AWARDS

FALL 2016

FALL 2016

$11,400

$10,000

24 recipients

FINANCIAL AWARDS FALL 2016 9 recipients

8 recipients

$4,500 FALL 2016 3 recipients

SPRING 2017 24 recipients

$3,000

SPRING 2017

8 recipients

$11,950

$10,000

RETAIL

85+ Recipients TOTAL = $52,500

Crunchy Chicken Cheddar Wraps Eaten

75,260

T-shirts sold

22,216

Textbooks sold

Meal Plans

3,953

Meals Served

1,089,124

(new,used,custom,digital,coursepacks)

116,312

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Book events (A variety of book events featuring faculty, local authors and more)

60+

Catered Events

4,436

Cookies Served

35,124

ourtside AFE by

Jen O’Connor was elected to the Independent College Bookstore Association’s national board of directors.

Kim Nixon, Impromptu Café manager, received the Christopher M. Sowa Faculty/Staff Pride Award.

KU Dining’s Courtside Café received the Center for Sustainability Leadership Project Award.

JJ O’Toole-Curran’s article titled “College Unions: What Professionals Are Doing to Assess Learning Outcomes for Student Programming Board Leaders” was published in the March/April 2017 Association of College Union International (ACUI) Bulletin.

AWARDS & STAFF David Mucci’s article titled “Public/Private Partnership: KU’s $350 Million Case Study” was published in the Fall 2016 issue of College Services magazine.

Michelle Compton chaired the ACUI Region II Conference held at the University of Houston and now serves as the ACUI Region II Communications Coordinator.

KU Dining’s Courtside Café won the National Association of College and University Food Services (NACUFS) Large School Retail Sales–Multiple Concept/Marketplace Silver Award for KU Dining Courtside Café.

Lisa Kring serves as Treasurer of the Association of University Interior Designers.

James Rourke, RATEX (POS Cooperative) board of director’s member.

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DONORS & NEW AFFORDABILITY

Low Union Fees Reduce the Fee Burden to Students/KU Costs by $2.4 Million Per Year.

(Compared to Other Regent Institutions)

EXPANDED 366 KJHK 366 is the station's multimedia lab. Thanks in part to an endowment created by a private donor to KJHK, the station was able to renovate the space and add a new control room for isolated audio production. Also, added was new multimedia production computer workstations and additional audio and video equipment resources.

ESPORTS LOUNGE SUA launched a new Technology and Games Committee to activate the Roll20 Esports Lounge on August 31, 2017. The new space is located on level 1 of the Kansas Union and provides students the opportunity to participate in tabletop gaming, online gaming and console game development. SUA students met with campus gamers and tech developers to gain insight and feedback into options that would make the space accessible and of greatest interest to students of all levels and types. Many have already participated in gaming nights, hackathons, and board game nights.

Roll20 (The Orr Group, LLC) was founded by three KU alumni, Riley Dutton, Nolan T. Jones, and Richard Zayas with an initial donation of $20,000. The space was made possible in partnership between the Kansas Union, Student Union Activities, and Roll20.

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PICTURED: Garrison Krotz - SUA Tech and Games Assistant Coordinator Harneet Sanghera - KU Memorial Corporation Board President Roll20 founders, KU Alumni - Nolan T. Jones, Riley Dutton, Richard Zayas

SPACES THE SHOP AT CHALMERS HALL

OPERATIONS COST

BY SQUARE FOOT

The Union and KU Bookstore’s funding of the store enabled the creation of a revived community enclave for the arts community. Architecture students designed and constructed the space, with services valued at $500,000. It incorporates Jaybowl memories by utilizing the removed lanes for a table in the dining area. This new retail location is serving an ever-growing audience with its art and design supplies.

The 6,000 square-foot remodeled space opened its doors on May 6th.

$8

/square foot

DEBRUCE CENTER

$19

/square foot

DONATE AND HELP The Memorial Union serves as the gateway to KU, figuratively and literally. The Kansas Union remains an iconic presence on Jayhawk Boulevard through which visitors, fans, friends, and future students stream (1.2 million annually). The Union especially needs the support of those friends and alums to underwrite critical facility upgrades and scholarship funds (that make school affordable and participation possible). Beyond serving KU and our students, such gifts allow for naming acknowledgements. Let us know if you are interested in learning about the range of possibilities.

union.ku.edu/giving

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BOARD OF DIRECTORS Harneet Sanghera Tammara Durham, Vice Pres.

David Mucci JJ O'Toole-Curran, Secretary Katrina Yoakum, Treasurer Adrian Janowiak Kailey Horosz Mady Womack Mattie Carter Autumn Crafton Katie Miller Marcea Say

President Vice Provost for Student Success Director, KU Memorial Unions Director, Marketing, Media & Programs Comptroller University Affairs Chair President, SUA President, Student Body Vice President, Student Body Vice President of Membership & Development, SUA Vice President of Communications, SUA Vice President of Alumni and Outreach, SUA

STUDENTS APPOINTED BY STUDENT SENATE Adam Steinhilber Student Senate (Exec. Committee Member) John Foster Student Senate Chance Maginness Student Senate Katie Phalen Student Senate FACULTY APPOINTED BY FACULTY SENATE Mike Williams Director & Assoc. Professor, School of Journalism Bozenna Pasik-Duncan Professor, Mathematics (Exec. Committee Member) C. Bryan Young Ph.D P.E Director & Assoc. Professor, University Honors Prog.

ALUMNI APPOINTED BY ALUMNI ASSOCIATION Catherine Bell Assistant General Counsel, Kiewit Corporation Sydnie Kampschroeder Independent Marketing Professional Stephanie Rawe VP Finance, Swiss Re American Joe Day Planning Engineer, California Resource Corp.

Marlon Marshall Campaign Strategist BOARD OF DIRECTORS: EX OFFICIO Jessica Boyle Director, Human Resources Jeff Dahnert Director, Administration & Finance Lisa Kring Director, Building and Event Services Jen O'Connor Director, KU Bookstore Mark Petrino Director, KU Dining Services HONORARY LIFE MEMBERS David Ambler Warner Ferguson

RECORDING SECRETARY Donna Santaularia

MAILER

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2017

THE MEMORIAL CORPORATION BOARD