4 minute read
3.4 Stakeholder Interviews and Outreach Events
The TAC members represented:
» Omnitrans » City of Fontana » City of Fontana - Police Department » City of Grand Terrace » City of Highland » City of Rialto - Police Department » City of San Bernardino - Community Development » City of San Bernardino - Police Department » Inland Empire Biking Alliance (IEBA) » San Bernardino County Department of Human Services » San Bernardino County Department of Public Health » San Bernardino County Department of Public Works » San Bernardino County Sheriff’s Department » SBCTA » Southern California Association of Governments (SCAG)
Advertisement
Marketing materials for the outreach activities included a project fact sheet as well as a flyer for both the online survey and virtual walk and bicycle audits. One hundred thirty (130) copies of the flyer were printed and displayed on Omnitrans’ buses and a press release and social media messages were drafted to promote the online survey. Based on the positive response from bus riders to the social media, the team finalized website text and additional social media messages to promote the virtual walk and bicycle audits.
Phone and email scripts promoted the online survey, virtual walk and bicycle audits, and to contact the CBOs to further promote the surveys and participate themselves. TAC members were also forwarded the approved message and were asked to promote the input opportunities with their clients and on their social media accounts. TAC member representatives confirmed dissemination of the project with the Southern California Transit Advocates, Public and Specialized Transportation Advisory and Coordination Council (PASTACC), SBCTA and the City of Highland. The City of Highland also confirmed that information was included in their newsletter and social media.
In addition to the CBOs and TAC, the outreach team also emailed all online survey participants to encourage their participation in the virtual walk and bicycle audits. All online survey and virtual walk and bicycle audits participants were entered in a raffle to win an Omnitrans’ monthlong bus pass to incentivize participation. All participants in the interviews received either a $20 gift card or an Omnitrans’ month-long pass.
Ten people participated in the stakeholder interviews based on their interest with the CBOs, experience using the Omnitrans’ service, and also being contacted to encourage participation of their clients. The team also contacted the online survey participants who had self-identified as being interested in a follow up interview.
FACT SHEET
HOJA INFORMATIVA
El plan para mejorar la seguridad de las paradas de autobús tiene la intención de mejorar tanto la seguridad personal en las paradas de autobús como la seguridad vial en el área de servicio de Omnitrans.
The Bus Stop Safety Improvement Plan intends to enhance both personal safety at bus stops and traffic safety Descripción del proyecto across Omnitrans’ service area. Cronología del proyecto
Omnitrans está preparando un plan para mejorar la seguridad de las paradas de autobús con el fin de lograr estas dos metas:
Your safety is our priority! We want to hear from you!
Project Overview Omnitrans is preparing a Bus Stop Safety Improve ¡Tu seguridad es nuestra prioridad! ¡Queremos saber de ti! ment Plan to achieve two objectives: Why Do We Need Your Feedback? 1. Review existing bus conditions to evaluate what changes would improve safety at bus stops (for both personal safety and traffic safety). 2. Develop recommendations for safety changes, Tell Us What You Think and You Could Win a 31Omnitrans is inviting you to tell us such as lighting and pedestrian crossing improve-day Omnitrans Pass! what would make you feel safer at ments. Take this short survey today and be entered and around the bus stop and use the bus more often. Omnitrans will use your feedback in a Bus Stop SafeProject Goals The Bus Stop Safety Improvement Plan will reach the following goals: into a drawing to win an Omnitrans Pass! The survey is now open! Please take the survey at: ty Improvement Plan of new safety Improvement of Omnitrans passengers’ http://bit.ly/Omnitrans-Bus-Stop-Survey projects at and around bus stops. rating of safety while accessing and comfortably waiting for the bus.
¿Por qué necesitamos tus comentarios?
Omnitrans te invita a decirnos qué te haría sentir más seguro en y alrededor de las paradas de autobús y así utilizar el autobús con más frecuencia. Omnitrans utilizará tus comentarios en un plan para mejorar la seguridad en y alrededor de las paradas de autobús.
Increase in both the level of comfort and ¡Dinos lo que piensas y accessibility for all transit users, especially podrías ganar un pase for the blind and wheelchair users. de Omnitrans de 31 días! Identification of strategies that can be im¡Toma esta breve encuesta y participa en un plemented in partnership with local jurisdictions, San Bernardino County Transportasorteo para ganar un pase de Omnitrans! tion Authority (SBCTA), and other partners.¡La encuesta está abierta! Por favor toma la encuesta en:
http://bit.ly/Omnitrans-Bus-Stop-Survey 1. Revisar las condiciones existentes del autobús para Project Timeline evaluar qué cambios mejorarían la seguridad en las paradas de autobús (tanto para la seguridad personal como para la seguridad vial). 2. Elaborar recomendaciones para cambios de seguridad, como mejoras al alumbrado público y los cruces peatonales.
Objetivos del proyecto
El plan para mejorar la seguridad de las paradas de autobús alcanzará los siguientes objetivos: Mejorar la calificación de seguridad de los pasajeros de Omnitrans mientras acceden y esperan cómodamente el autobús.
Incrementar tanto el nivel de comodidad como la accesibilidad para todos los usuarios del transporte público, especialmente para los ciegos y en silla de ruedas.
Identificar estrategias que se puedan implementar en asociación con las jurisdicciones locales, la Autoridad de Transporte del Condado de San Bernardino (SBCTA) y otros socios. Para más información, visite:
www.omnitrans.org/safetyplan
¡Tu seguridad es nuestra prioridad! ¡Queremos saber de ti!
For more information, please visit:
www.omnitrans.org/safetyplan
Your safety is our priority! We want to hear from you!
For more information, please visit: www.omnitrans.org/safetyplan or call the Omnitrans Strategic Development staff at (909) 379-7256
Examples of Flyer and Fact Sheets
