Fire Annual Report 2023

Annual Report for Fiscal Year 2023

2023 ANNUAL REPORT

MISSION STATEMENT To be an all-hazards provider to the citizens and visitors through prevention, preparedness, and emergency response.

VISION To provide exceptional service to our community through our core values.

CORE VALUES Honesty - truthful in all we do Empathy - compassion for all in need Loyalty - devoted to serving the community Professionalism - through valued service The Johnson City Fire Department’s Vision, Mission, and Core Values are the foundation for everything from day-to-day operations to strategic planning.

2

2023 ANNUAL REPORT

A Message from Chief David Bell Greetings and salutations, This past year has been challenging yet exciting for the Johnson City Fire Department. We have faced many challenges and obstacles with many successes. As a department, we have seen an increased call volume that challenged our personnel in ways never seen before. Our exceptional staff has been highly tenacious in overcoming these demanding tasks. In every endeavor, the men and women of the JCFD have exemplified our core values: Honesty, Empathy, Loyalty, and Professionalism.

The year in review has seen many changes in equipment and operations. We have placed many new pieces of equipment in service to help our personnel with our mission. Equipment such as battery-powered extrication equipment and cribbing are now on every apparatus in service. This allows personnel to perform rescues more efficiently with less cumbersome tools. The tools and equipment have allowed our personnel to use advanced training and techniques, resulting in more positive outcomes. New vehicles and apparatus have allowed us to replace several pieces of equipment outside their anticipated life span. These apparatus employ unique technology that increases the safety of our personnel.

Finally, if not for the great relationships the JCFD has with our internal and external partners, we would not have this level of success. The City of Johnson City, our citizens, and all the businesses located within have allowed us to be one of the top fire departments in the nation. Ultimately, the face of the JCFD is our personnel, who are on the apparatus daily. They guarantee that we as a Department will always be a success story. We want to thank everyone who has made us what we are and will become.

Respectfully, David Bell, Fire Chief, EFO, CFO, MS Johnson City Fire Department CFAI Accredited and ISO 1

3

2023 ANNUAL REPORT

72,514 Population Served 9,975 Responses 43.43 Square Miles Protected Over $6 Billion in Assessed Property Value Fire Response Zones (FRZ) 3, 4, and 5 were classified as Significant Risk 4

2023 ANNUAL REPORT ORGANIZATIONAL CHART

JOHNSON CITY FIRE DEPARTMENT

Fire Chief 800

Deputy Chief 801

Administrative Services Manager

Administrative Coordinator

Assitant Chief Administrative 802

Fire Marshal 804

Assistant Chief Operations 803

Administrative District Chief Accreditation/Training 805

Fire Prevention Officer 1

Fire Equipment Technician

Fire Prevention Officer 2

Fire Prevention Officer 3

Fire Prevention Officer 4

District Chief 1A

District Chief 2A

E1A LT DE FF

E2A LT DE FF

T2A DE FF

E4A LT DE FF

T4A DE FF

E7A LT DE FF

E3A LT DE FF

E5A LT DE FF

E6A LT DE FF

E8A LT DE FF

E9A LT DE FF

District Chief 1B

District Chief 2B

E1B LT DE FF

E2B LT DE FF

T2B DE FF

E4B LT DE FF

T4B DE FF

E7B LT DE FF

E3B LT DE FF

E5B LT DE FF

T5B DE FF

E6B LT DE FF

E8B LT DE FF

E9B LT DE FF

District Chief 1C

District Chief 2C

E1C LT DE FF

E2C LT DE FF

T2C DE FF

E4C LT DE FF

T4C DE FF

E7C LT DE FF

LEGEND

T5A DE FF

E3C LT DE FF

E5C LT DE FF

T5C DE FF

E6C LT DE FF

E8C LT DE FF

E9C LT DE FF

E: ENGINE T: LADDER TRUCK LT: LIEUTENANT DE: DRIVER ENGINEER FF: FIRE FIGHTER

5

2023 ANNUAL REPORT JOHNSON CITY FIRE DEPARTMENT The Johnson City Fire Department (JCFD) has established itself as the premier emergency response agency in the region. The JCFD is one of Tennessee’s only three internationally accredited and ISO 1-rated departments. In addition, the JCFD has several specially trained response teams capable of deploying throughout the state and region immediately. In 2023, the JCFD took the next steps in cementing its role as a preeminent leader in the fire service by breaking ground on a modern training complex that will rival any in the region. The training complex represents the single largest project the fire department has ever been involved in.

The JCFD is comprised of 136 team members, with 123 serving in the Suppression Division and 13 serving in the Administrative, Prevention, and Support Divisions. The Department has nine fire stations strategically located throughout the city but plans to increase this number by adding Station 10 within the next three to five years. Expansion and more efficient service delivery have become imperative for the Department to keep pace with the City’s population growth. This rapid population growth and the resulting increase in call volume has created a culture of constant evolution for the JCFD personnel. These talented individuals evolve daily into more efficient, skilled, and intelligent responders able to meet the challenges of tomorrow, today.

6

2023 ANNUAL REPORT PROGRAMS COMMUNITY RISK REDUCTION/FIRE PREVENTION The JCFD operates a community risk reduction program that is committed to a comprehensive prevention and mitigation strategy through public education, both fire and life safety inspections, smoke alarm distribution, safety seat installations, virtual fire extinguisher training, risk hazard analysis, building and fire protection system plan reviews, annual life safety inspections, application of the International Fire Code, suppression, and investigation activities.

FIRE INVESTIGATION Fire investigation, sometimes called origin and cause investigation, analyzes fire-related incidents. After firefighters extinguish a fire, an investigation is launched to determine the source and cause of the fire or explosion. Such incidents are investigated using a systematic approach and knowledge of basic fire science. The JCFD facilitates fire investigations through the Fire Prevention Division when needed.

DOMESTIC PREPAREDNESS The JCFD works in collaboration with law enforcement, Emergency Medical Services (EMS), the Health Department, the Emergency Management Agency (EMA), and various other local, state, and federal organizations to maintain readiness and preparation for multiple threats.

FIRE SUPPRESSION The JCFD responds to all types of fire emergencies. Each fire station houses at least one fire suppression pumper equipped with a 1500 GPM pump, a 500-gallon water supply tank, and a full complement of hoses and equipment to conduct an initial fire attack. Additionally, three ladder trucks are positioned strategically throughout the City to provide further fire protection and rescue capability. Low-risk fires will get a single-unit response, while higher-risk fire responses include multiple fire suppression units.

7

2023 ANNUAL REPORT EMERGENCY MEDICAL SERVICES (EMS) The JCFD responds to all types of medical emergencies within the city. Moderate risk responses will receive the deployment of one fire apparatus with a minimum of two medically trained responders. A highrisk response will receive an initial deployment of two fire apparatus and a minimum of five medically trained responders.

TECHNICAL RESCUE Technical rescue includes many incidences where specialized knowledge or equipment may be needed to preserve life. All technical rescue incidents will be assigned a minimum deployment of two apparatus with five responders. Moderate and significant risk incidents will receive additional units and, if deemed necessary, specialized equipment trailers.

HAZARDOUS MATERIALS (HAZMAT) All members of the JCFD are trained to a minimum certification level as Hazardous Materials Technicians. Potential hazmat incidents receive an initial dispatch of two apparatus and a minimum of five responders.

Moderate and significant risk incidents will receive additional units and, if deemed necessary, specialized equipment trailers.

8

2023 ANNUAL REPORT

What We’ve Accomplished 2023 HIGHLIGHTS The JCFD broke ground on a 3-acre state-of-the-art training complex, providing our personnel with training classrooms, a driver training area, a burn pad, and a live-fire training tower. The construction of the training complex represents the single largest project in the Department’s history.

DE Marshall Hardy won the American Legion of Tennessee and the Veterans of Foreign Wars Firefighter of the Year awards. This marks the fourth year a Johnson City firefighter has won these awards.

The JCFD had its ISO visit and is projected to maintain ISO 1 status and increase our overall score.

Lt. Allen Foshie completed the prestigious National Fire Academy Managing Fire Officer program.

Countless baby ducks and other animals were rescued, delighting social media users nationwide.

The JCFD promoted 11 individuals and hired 15 new team members.

Acceptance of two new fire engines (E3 and E4).

Acceptance of two new support staff vehicles (800 and 801).

The department average increase in the air consumption drill by a full lap from the previous year.

11% injury reduction from 2022.

45% decrease in property losses from 2022.

27% decrease in average property loss per incident from 2022.

57% increase in property saved from 2022.

Turnout time compliance improved from 70.72% in 2022 to 72.21% in 2023.

9

2023 ANNUAL REPORT 2023 HIGHLIGHTS CONTINUED Johnson City added a new Public Information Officer (PIO) position to manage communications and marketing needs for police and fire.

The JCFD responded to 9,975 incidents in 2023, up from 9931 the previous year.

10

2023 ANNUAL REPORT PROMOTIONS Lieutenant

Charlie Ihle

Raymond Ferguson

Kaitlin Asbury

Jason Misener

Driver Engineer

Brent Huskins

Stewart Stidham

Andrew Scott

Joseph Canaday

William Cobble

Fire Prevention Officer

Kevin Haynes

Shane Isaacs

11

2023 ANNUAL REPORT NEW HIRES Ryne Adkins Marina Arbuckle Dominique Cross Anthony Eddins Travis Gray Alex Hartman

12

Alec Johnson Jorge Munoz Derek Onks Jonathon Ponce Hunter Posner Gabe Ray

Robbie Simpson Austin Shuler Hunter White

2023 ANNUAL REPORT RETIREMENTS

Lt. Eric Hyder

IN REMEMBRANCE OF

FF Ryan Cradic

Fire Chaplin Ricky Clowers 13

2023 ANNUAL REPORT GOALS FOR 2024 Completion and grand opening of the training complex Implementation of a new records management system (ESO) Within six months, transition to a 14-day pay cycle Acceptance of the new E7 Remodel and expansion of Fire Station 6 Redistribution of TR4 and DC2 to Fire Station 6 Finalization of architectural plans for the relocation of Fire Station 4

14

2023 ANNUAL REPORT FINANCIAL RESOURCES FY 2024 BUDGET

Administration

Protection

Prevention

Training

15000000 12000000 9000000 6000000 3000000 0

FY 2021

FY 2022

FY 2023

FY 2024 15

2023 ANNUAL REPORT RESPONSE ANALYSIS 1/1/23-12/31/23 1000

750

500

250

0

16

Jan

Feb

Mar

Apr

May June July

Aug

Sep

Oct

Nov

Dec

2021

729

632

785

785

825

872

899

876

859

857

860

779

2022

831

682

730

736

829

856

917

855

865

838

799

957

2023

761

717

795

779

817

782

865

886

795

860

882

924

Call Type

Responses

Fire Rescue and EMS Hazardous Condition (No Fire) Service Call Good Intent Call False Alarm Overpressure Special Severe Weather & Natural Disasters

294 5797 254 1032 1443 1107 20 16 3

2023 ANNUAL REPORT 2000

1500

1000

500

0 DC1 DC2

E1

E2

TR2

E3

E4 TR4 E5 TR5

E6

E7

E8

E9

Responses

17

2023 ANNUAL REPORT RESPONSE TIME YTD TOTAL

72.21

27.79

DC1

71.86

28.14

DC2

94.14 62.95

E1 E2

37.05

73.26

TR2

26.74

79.25

E3

20.75

66.16

E4

33.84

76.53

TR4

23.47

82.73

17.27

E5

75.70

24.30

TR5

73.07

26.93

E6

55.68

E7 E8

0%

44.32

67.12

32.88

59.09

E9

40.91

70.96

20%

29.04

40% <1:20

18

5.86

60% >1:20

80%

100%

2023 ANNUAL REPORT YTD SHIFT PERFORMANCE IN SECONDS AT THE 90% 600 500 400 300 200 100 0 A Shift

Turnout B Shift

Travel C Shift

Baseline

Total Benchmark (80)

19

2023 ANNUAL REPORT APPARATUS RESPONSE TIME 90%

20

APPARATUS

TURNOUT TIME 90% (1:20)

TRAVEL TIME 90%

TOTAL RESPONSE TIME 90%

DC1

1:57

7:05

10:05

DC2

1:29

9:33

12:49

E1

2:14

4:37

8:10

E2

1:51

5:33

8:32

TR2

1:42

5:42

8:37

E3

2:05

4:25

7:46

E4

1:46

5:01

8:08

TR4

1:35

6:02

8:48

E5

1:48

5:22

8:31

TR5

1:47

6:25

9:21

E6

2:23

7:14

10:45

E7

2:11

5:55

9:26

E8

2:02

8:29

11:23

E9

1:47

6:08

9:40

2023 ANNUAL REPORT TURNOUT TIME PERFORMANCE AGAINST STANDARD DEVIATION 150

120

90

60 DC1 DC2

E1

E2 TR2 E3

Individual Baseline

E4 TR4 E5 TR5 E6

E7

E8

E9

Combined Baseline

21

2023 ANNUAL REPORT TRAVEL TIME PERFORMANCE AGAINST STANDARD DEVIATION 600

500

400

300

200 DC1 DC2

E1

E2 TR2 E3

Individual Baseline

22

E4 TR4 E5 TR5 E6

E7

Combined Baseline

E8

E9

2023 ANNUAL REPORT TOTAL RESPONSE TIME PERFORMANCE AGAINST STANDARD DEVIATION 800

600

400

200

0 DC1 DC2

E1

E2 TR2 E3

E4 TR4 E5 TR5 E6

Individual Baseline 70000

E7

E8

E9

Combined Baseline 100% 98% 96% 94% 92% 90% 88% 86% 84% 82%

60000 50000 40000 30000 20000 10000 0

Per Fire Loss Average

Percentage Saved Property Value 23