CMS Build Is Underway

IESE IS NOW IN THE DEVELOPMENT STAGE OF BUILDING A NEW CASE MANAGEMENT SYSTEM (CMS) WHICH HAS THE POTENTIAL TO REVOLUTIONISE HOW SOCIAL WORKERS KEEP AND USE CLIENT RECORDS.

A reimagined innovative CMS which is currently being designed and built by iESE aims to give access to real time information from multiple stakeholders, including the recipient of care, allowing social workers to make more informed decisions and spend less time inputting data and more time with their clients.

By taking on this challenge, iESE is entering a market dominated by a few key players. Working extensively with industry technology providers and local government during the past year, iESE has clearly understood the issues faced with the current systems and what needs to change and how. It is now about to start building the system which it hopes will revolutionise care management.

“The current CMS market is dominated by a few players. Prices are very high, they are not very innovative and the records generated are not much better than the manilla folder that used to sit on the side in the home of the recipient of care that the social worker would pick up and make notes in,” explained Dr Andrew Larner, Chief Executive at iESE.

“We are looking to bring something to market that is more affordable and more open so that internal systems talk to each other and data from external partners can also be brought into the system to give a real time view of the client. It will also be easier for new technology to be plugged in without it costing a fortune and without having to rebuild connections every time.”

iESE has appointed the developer Miracle Mill to build the CMS and has a couple of UK councils signed up ready to test the prototype.

Andreas Öhrvall, CTO and Co-Founder of Miracle Mill said it was a privilege to work on a system that would do so much good by improving the lives of social workers and their clients. He also credited iESE for their intensive input, adding that he had not previously worked on a project that was so well researched. “The key to success when building such an application is the combined involvement and dedication of both the client and the development team,” he said.

To find out more about the CMS project, please go to: https://iese.org.uk/social-care-case-management-system