Microsoft MS-740 Certification Exam: Sample Questions and Answers
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MS-740 Exam Detail Exam Code
MS-740
Full Exam Name
Microsoft 365 Certified - Teams Support Engineer Specialty
Number of Questions 40-60 Practice Exams
Microsoft MS-740 Certification Practice Exam
Passing Score
700 / 1000
Time Limit
150 mins
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MS-740 Syllabus Topic
Weights
Troubleshoot Microsoft Teams voice issues
15-20%
Troubleshoot issues with Teams meetings and live events
20-25%
Troubleshoot federation issues
10-15%
Troubleshoot issues signing into Teams
15-20%
Troubleshoot teams and channels
10-15%
Troubleshoot issues with files
15-20%
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Preparation tips for Troubleshooting Microsoft Teams Certification • Perform enough practice with Microsoft system with related Microsoft MS-740 certification subjects • Identify the key configuration, workflow and data flow • Understand the all Syllabus Topics of Exam which are Given in Description.
• Identify your weak areas from practice test and do more practice with system • Repeat practice exams and try to score 100% on www.edusum.com
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Microsoft MS-740
Sample Questions
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Q 1) A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices. A user reports the following issues: - The user loses their Teams connection during screen sharing. - The Microsoft Teams app crashes randomly and restarts automatically. You need to view the appropriate logs to troubleshoot the issues. What should you do? Option. a) From the Microsoft Teams app, select CTRL+G. Open the ETL files in the %Appdata%\Microsoft\Teams\folder. b) Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logs.txt in the %Appdata%\Microsoft\Teams\folder. c) From the Microsoft Teams app, select Ctrl+Alt+Shift+1. Open the log files in the %Userprofile%\Downloads\folder. d) From Event Viewer, open the Windows log and filter the log for the keyword MS Teams.
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ANSWER
c) From the Microsoft Teams app, select Ctrl+Alt+Shift+1. Open the log files in the %Userprofile%\Downloads\folder.
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Q 2) An administrator for a tenant in Australia assigns direct routing numbers to cloud auto-attendants (AA). Whenever a call is received by an AA, there is a delay of more than 10 seconds before the welcome message plays. You need to review the SBC logs to determine the cause of the delay. Which log entry identifies the cause of the delay?
Option. a) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1 b) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2 c) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1 d) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1
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ANSWER
b) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2
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Q 3) A company configures external access for suppliers in the Microsoft Teams admin center. Users can chat only with external users from VendorA. You need to ensure that users can chat externally with users from VendorB. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point. Option. a) Add the VendorB domain as a remote domain to the Connectors list. b) Modify the CNAME for SIP federation. c) Add the VendorB domain to the federation Allowed Domains list. d) Ask the VendorB tenant to add your domain to their Allowed Domains list.
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ANSWER
c) Add the VendorB domain to the federation Allowed Domains list. d) Ask the VendorB tenant to add your domain to their Allowed Domains list.
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Q 4) You are a Microsoft Teams administrator for a prepaway company. The company uses active calling plans and dynamic emergency calling. One of the company's offices is moving to a new physical location. You need to use the Teams admin center to update the emergency address for the new office location. What should you do?
Option. a) From Emergency Addresses, edit the current address. b) From Emergency Addresses, delete the current address and create a new location with the new address. c) From Network and Locations, edit the current address. d) From Network and Locations, delete the current address and create a new location with the new address.
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ANSWER
b) From Emergency Addresses, delete the current address and create a new location with the new address.
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Q 5) User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session. User2 is unable to make any changes to the document. You need to determine the root cause of the issue. What is the cause?
Option. a) User2 does not have a Microsoft SharePoint license. b) A sensitivity label has been applied to the shared file. c) The Microsoft Office package is not activated on User2’s device. d) User2 has view-only permissions for the document.
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ANSWER
b) A sensitivity label has been applied to the shared file.
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Info on Troubleshooting Microsoft Teams Certification • For more information on MS-740 Certification please refer to FAQs. • The MS-740 certification is increasingly becoming important for the career of employees. • The fees information are for the informative purposes and do not serve as an official offering and are subject to change • Focus on the guide for online registration and you will find it out.
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