Centauri Insurance General Brochure

Be Certain with Centauri Insurance

Weather any storm.

COMPLETE PROTECTION The place you call home is not only one of your most important assets — it’s where you and your family live. At Centauri Insurance, we understand that. We know you need insurance coverage that protects not just your home, but your quality of life and your business.

With a wide range of residential coverages, we can tailor your policy to fit your needs. We offer coverage for loss or damage to your home, additional living expenses, flood and equipment breakdown.

Our Business Owners Program is ideal for office, retail, wholesale and service occupancies providing coverage for building, business personal property, business income and liability coverages. We also offer Commercial Residential coverage and Commercial Breakdown Insurance. Count on Centauri Insurance for complete protection.

YOUR CALM INSIDE THE STORM Residents of the southern U.S. and the Hawaiian islands face more than the usual hazards when it comes to protecting their homes.

Weather in these regions can be fierce. That’s why residents in these areas need more than the usual kind of home protection. Centauri Insurance was founded to serve just those needs.

When you need help, we’ll be there with: • 24/7 call center capabilities • Emergency services that can respond quickly once a claim is filed • Experienced, nimble claims staff • Superior, reliable customer service • A catastrophe operations center and a dedicated network of catastrophe adjusting firms

PROVEN EXPERTISE We stay strong through all kinds of claims and our focus has been clear since our start. Everything we do is aimed at providing peace of mind to our policyholders. Here’s what they say about our claims process: • It is very easy to report a claim.

• We are extremely timely in contacting customers and inspecting their homes after a loss.

• We do a great job of explaining the claims process • We are respectful and responsive Because of this, most claims customers indicate they’re extremely likely to recommend Centauri to a friend or colleague. We don’t rest on our laurels, though—every day we’re striving to provide the best service in the industry!

FINANCIAL STRENGTH MATTERS Our value to our policyholders depends on maintaining financial strength, and that has been Centauri Insurance’s uncompromising foundation since our beginning. Because of our resilience, we have the capital and liquidity to fulfill our financial obligations and pay claims over the short and long term — no matter what nature brings.

Centauri Insurance has been assigned a Financial Stability Rating® of A, Exceptional, from Demotech, a leading independent financial analysis firm serving the insurance industry.

DIVERSIFIED REINSURANCE Centauri Insurance’s financial stability is backed by a strong, diversified reinsurance program. Our strategic approach to reinsurance spreads exposure among highly-capitalized, highly-rated, insurers around the globe. Of these, all are at minimum rated A- (Excellent) or better by A.M. Best or A+ by Standard and Poor’s.

2016-2017 REINSURERS BY A.M. BEST RATING as of June, 2016 AM BEST RATING

TOTAL CAPACITY*

TOTAL CAPACITY %

A++

$19

6%

A+

$66

22%

A

$174

58%

A-

$27

9%

NR**

$13

4%

*in millions **International reinsurer rated AA-by S&P.

Centauri Insurance purchases reinsurance well beyond state requirements, a core philosophy that’s all the more important since we provide coverage to hurricane-exposed regions, including the Gulf State, Mid-Atlantic States and Hawaii. This diversified, conservative approach ensures you are always well-protected.

BIG ON PROTECTION

BIG ON PEOPLE OUR MISSION To be there when you need us by having your interest in mind in everything we do. At Centauri, you’ll find warm, personal care and the financial strength to get the job done. Storm after storm.

OUR COMPANY Since 2006, Centauri Insurance has been protecting policyholders against all kinds of hazards. Our company launched in Hawaii in 2006 and has since grown to become one of the largest carriers providing residential dwelling products. In the continental U.S., Centauri Insurance began operations in the Gulf States in 2012 and now serves policyholders along our nation’s coastlines and beyond.

OUR PRODUCTS Homeowners • Tenants • Dwelling Fire • Condominium • Flood • Business Owners • Commercial Residential • Residential Hurricane • Residential Earthquake

Financial Stability • Superior Customer Service • Solid Coverage Through All Kinds Of Storms.

Customer Service: 808.237.5060 Hawaii 866.318.4113

All Other States

Claims Toll Free: 866.789.4228

Hawaii

866.215.7574

All Other States

For More Information: CentauriInsurance.com