PRODUCTS SERVICES &
BECAUSE SAFETY MATTERS
ABOUT US
Out of our passion for providing our customers with excellent service over many years, KristallTurm® Safety & Service GmbH was founded.
As a subsidiary of KristallTurm® GmbH & Co. KG, we are your reliable partner not only for maintenance, inspection, and training, but also for the replacement of spare and wear parts. In addition, with the distribution of personal protective equipment, we offer our customers an outstanding service program.
For individual consultations on personal protective equipment, staff training, inspections and maintenance, or even modernization projects, we are always at your service.
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Our high ropes courses are our flagship attractions. It is important to us to make the experience truly unique for guests, while creating the most pleasant and safe working environment possible for employees.
ABOUT US
INSPECTION MAINTENANCE &
INSPECTION & MAINTENANCE
Regular maintenance is essential for the operation of rope courses. This not only ensures the safety of visitors and staff, but also increases the lifespan of the facility. Thanks to our many years of experience, we provide you with a comprehensive service including consultation, execution, and certification. We offer a complete package of inspection, maintenance, and consulting services in the areas of personal protective equipment, standards, and technical innovations. We provide practical tips and tricks for rope course operations, continuously train and educate our instructors and trainers, and thus deliver training programs that are always up to date. Spare and wear parts are supplied quickly and easily. We are also happy to install new elements or replace individual components for you.
With us, you receive training, maintenance, and inspections all from a single source, supported by our competent experts who are always at your disposal. After each inspection, we provide our customers with a detailed report for documentation.
HIGH ROPES COURSE
Evaluating the safety of elements and connections in the High Ropes Course according to EN 15567.
PERSONAL PROTECTIVE EQUIPMENT
Evaluation and inspection of personal protective equipment according to DGUV principle 312-906.
RESCUE & HEIGHT SAFETY
Evaluation and inspection of rescue and fall protection equipment from our partners. The service is performed according to manufacturer specifications, including replacement of necessary parts.
ABSEILING DEVICES
Evaluation and inspection of our partners‘ abseiling devices according to their specifications.
SELF-BELAY SYSTEMS
Evaluation and inspection of the self belay systems (CLiC-iT, LockD, Pouliz) according to manufacturer’s specifications and replacement of necessary parts.
TRAINING
TRAINING
The main focus in running your facility is on a smooth operation and a high safety standard. In order to guarantee this, we offer you training courses and training around the High Ropes Courses on a regular basis.
Employing temporary workers, pupils and students is very common in the High Ropes Course operation. This makes permanent trainings even more important. Constant refresher courses keep you and your team always updated on the latest safety techniques and technical innovations.
The training courses offered by KristallTurm® Safety & Service not only cover the training of your staff, but also enable you to carry out certain maintenance work yourself and without external support.
Prices on request
KRISTALLTURM® GUIDE AND RESCUER TRAINING
Instruction, supervision and rescue of visitors.
The 5-day training to become a KristallTurm® guide and rescuer includes the instruction and supervision of guests in the use of the belay system, as well as the dressing of climbers. In addition, employees are taught the necessary know-how to be able to operate the belay and rescue equipment and to actively perform the rescue. The training is designed for a maximum of 7 participants per KristallTurm® guide.
If the rescuer exam is not passed, only the guide certificate can be issued.
Duration: 5 days
Max. number of participants per trainer: 7 people
Prerequisites:
• Minimum age of 18 years
• First aid certificate
KRISTALLTURM® GUIDE AND RESCUER REFRESHER TRAINING
The participation in this 2 day refresher course can take place after successful completion of the 5-day training.
Duration: 2 days
Max. number of participants per trainer: 7 people
Prerequisites:
• Minimum age of 18 years
• First aid certificate
KRISTALLTURM® TRAIN THE TRAINER
Become a trainer yourself!
The training to become a KristallTurm® trainer enables the participants to train other persons as guides and rescuers themselves and having them being certified by KristallTurm® after sending the complete documentation of the training to KristallTurm® Safety & Service.
Duration: 3 days
Max. number of participants per trainer: 7 people
Prerequisits
• Based on DIN SPEC 31060
• Minimum age of 21
• Participation in training courses to become a KristallTurm® Guide and Rescuer (or comparable passed training)
• Proof of at least 100 working days in a High Ropes Course
• Proof of hospitation at a rescuer training course
• Valid first aid course
MAINTENANCE OFFICER TRAINING
Carry out simple maintenance work and daily checks as defined in the operating manual.
The content of the 2-day training is the advanced belay technique, which allows to perform simple maintenance operations such as the replacement of the descenders or individual element parts, as well as maintenance and inspection, as defined in the operations manual. Simple extended PPE is used for this purpose.
Duration: 2 days
Max. number of participants per trainer: 3 persons
Prerequisits
• Minimum age of 21
• Participation in training courses to become a KristallTurm® Guide and Rescuer (or comparable passed training
• Basic technical understanding and interest
PRODUCTS
ALL FROM A SINGLE SOURCE
KristallTurm® is cooperating with a broad partner network. In addition to our diverse belay system portfolio, we offer further accessories necessary for the safe operation of your installation - helmets, harnesses, ropes and carabiners. We will help you to choose the material, tailored to your individual conditions. Thanks to our experience and many years of cooperation with our partners, you can benefit from many purchasing advantages for your personal protective equipment. We put together an all inclusive package for you, from the purchase of material to the appropriate training and inspection.
This is an excerpt of our products. Other product types and special inquiries on request.
WE ARE EXCLUSIVE LOCKD CLIPS DISTRIBUTION PARTNER IN EUROPE.
The most advanced, communicating self-belay system on the market is certified according to EN 17109:2020 / Type D and offers numerous advantages for operators. In addition, the lightweight carabiners guarantee easy handling and therefore climbing fun for young and old alike.
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LOCKD CLIPS
LockD Clips are the next generation of intelligent safety systems. The advanced carabiner system was developed specifically for the needs of operators and visitors to adventure leisure facilities. The system is particularly durable and easy to maintain thanks to the small number of wear parts. Most repairs can be carried out directly on site. Thanks to its slim design and low weight of only 740 g, it is easy to use even with small hands.
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EDELRID SMART BELAY X
The Smart Belay X certified according to EN 17109:2020 / Type D is the new generation of SBX by Edelrid.
The two communicating carabiners ensure consistent safety and maximum freedom of movement in the Ropes Course. Equipped with RFID technology, each system supports fast registration and effective management. The built-in roller carabiners replace the use of a double roller in zip lines.
CONTINUOUS BELAY SYSTEMS
With continuous or running belay systems such as the KOALA Pouliz 3.2 Shuttle, climbing is possible without having to reattach or detach the device. They are particularly easy to use and therefore ideal for rope courses and zip lines. The system complies with the requirements of PPE Regulation 2016/425.
EDELRID SAFE DESCENT 9,8 MM
The SAFE DESCENT from EDELRID is an innovative abseiling and rescue device with a lifting function – ideal for working at height and emergencies – whether in adventure parks or wind turbines. The SAFE DESCENT is available at short notice in the standard lengths listed on request. Special lengths are available on request.
• Pre-assembled with 9.8 mm kernmantle rope with certified end connections and marking at the rope ends
• Optional comfortable backpack for storage and transport (CANYONEER BAG 45)
• Automatic backstop (ratchet system) for safe lowering
• Approved for double person load
• Slip coupling to prevent incorrect operation
• Two sewn-in DSG steel carabiners with palm safety catch
Certification: EN 1496: 2006; EN 341:2011 /1A (100 kg) 1B (200 kg)
MARK SAVE A LIFE – MARK ROBIN HUB
The rappelling and rescue device with lifting function: The MARK Robin Hub from MARK Save A Life enables automatic, centrifugal braking rappelling for two people at the same time. It is optionally available with a ratchet and sheet clamp. The injured person and the rescuer can be lifted over short distances using the hand wheel and over longer distances using a cordless screwdriver. The MARK Infini Box means that testing is only required every 10 years. Various hand wheels are available as options. The MARK Robin Hub comes standard with a SW10 hexagonal connection for all common cordless screwdrivers. For different rope heights, it can be equipped with KONG Duck.
Certification: ANSI Z359.4:2013, EN 12841 Typ C, EN 1496:2017-B, EN 341:2011-1A
HONOR ADVENTURE TECH
The Star Belay from HONOR Adventure Tech is the perfect self-belay device for sport and recreational climbers and the only one in the world with a kernmantle rope.
There are currently three types of HONOR auto belays:
• CWD9 for rappelling heights of up to 9 meters (32.5 ft)
• CWD16 for climbing walls up to a height of 16 meters (52.5 ft)
• CWD20 SPEED with a maximum rappelling height of 20 meters (65.6 ft)
The abseiling module allows the climber to rappel in a controlled and automatic manner. The devices are available with a handle mount or a swivel. Certified according to EN 341:2011 Type-A & EN 360:2002
TOPPAS
The TOPPAS descender is a fully automatic, certified belay device for professional training and belaying without a climbing partner. The abseiling speed is 1m/s. The two independent braking systems provide more safety.
Certified according to EN 341 / EN 360 sowie RFU PPE-R/11.128
MARK SAVE A LIFE – MARK DESCENT
The abseiling device with increased abseiling speed is especially suitable for High Ropes Courses. It transports single persons in shuttle traffic with an operational load of up to 150 kg, convinces with an abseiling speed of 1.9 m/s and is available with a rope length of up to 300 m. The optional weather protection hood makes the device even safer for outdoor use. Due to the compact design in the components, it is characterized by higher safety and easy maintenance.
Certification: ANSI Z359.4:2013, EN 341:2011-1A
RESCUE BAG
The rescue bag with integrated EDELRID Safe Descent 9.8 mm descender is designed for rescue by lowering and is therefore suitable for “large” rescues, e.g., lowering people from the highest level. The back and shoulder straps of the backpack are made of thermoformed foam, offering exceptional comfort regardless of weight. The body is made of highly durable TPU tarpaulin, making it extremely UV and temperature resistant. The welded bottom further reinforces abrasion and tear resistance.
The backpack is packed by us and includes the following items:
• PETZL Portage 30l backpack
• EDELRID Safe Descent 9.8 mm descender
• Tweezle O (for attaching the guest to the descent rope / for LockD clips)
• Auxiliary rope with tool bag for descent
ASSISTANCE KIT
The Assistance Kit is a rescue kit designed for “small rescues,” such as pulling a person to the station. It allows the rescuer to rescue an injured person using the JAG system (pulley) with only a quarter of the force.
The Assistance Kit includes the following components:
• PETZL – Jag System
• PETZL – Trac Guide Pulley
• One-handed carabiner
• Singing Rock – 70 cm lanyard
• Singing Rock – 60 cm lanyard
The Assistance Kit is delivered assembled by us.
HARNESSES & HELMETS
PETZL
For decades, PETZL has been synonymous worldwide with the highest quality and reliability when it comes to safety at height. Originally from the world of mountaineering and climbing, the French family-owned company develops innovative products that are trusted by professionals and recreational users alike. Whether climbing harnesses, helmets, or belay devices, Petzl combines technical expertise with ergonomic design for the best possible safety, comfort, and durability.
Our PETZL product portfolio includes, among others:
• PETZL Swan® Easyfit Steel
• PETZL Falcon Mountain
• PETZL Chest Air
• PETZL Asphir LT
• PETZL Panga
• PETZL Vertex Vent
EDELRID
EDELRID is known worldwide for its high safety standards, innovative products, and decades of experience in mountaineering and climbing. EDELRID also offers impressive solutions for high ropes courses, climbing parks, and ziplines, providing maximum safety and comfort for both operators and users.
Our EDELRID product portfolio includes, among others:
• EDELRID Radialis Comp III
• EDELRID Fraggle Kindergurt
• EDELRID Radialis Comp Junior III
• EDELRID Joker II
• EDELRID Tectum Air
• EDELRID Ultralight
• EDELRID Ultralight Junior
FURTHER MANUFACTURERS
LANYARDS
The lanyards are available in sizes between 70 cm and 100 cm as standard. They connect the harness to the self-belay system. The openings are twisted 15 cm on both sides, sewn, and therefore ideal for the anchor stitch (EN354:02, EN795B:96, EN 566 CE).
All other designs available on request.
PULLEYS
Our range of rope pulleys covers a variety of applications. Rope pulleys enable loads to be moved and people to travel along textile or wire ropes, such as those found in high ropes courses, via ferrata routes, and cable cars. Depending on the model, integrated features such as backstops facilitate handling during installation and increase safety during use. Proven examples include the PETZL Trac Guide, specially designed for professional use in high ropes courses, and the KONG Zip Evo, which impresses with its compact design and smooth-running bearings.
ZIP BRAKES
Zip brakes, such as those from HONOR Adventure Tech, are a key element in ensuring a safe experience on any zip line. Modern systems brake the rider gently and evenly, regardless of weight or speed. They are self-regulating and reset automatically after each ride.
Certification: ACCT, EN 15567-1, PRCA, ASTM F2959, and ASTM F770
In addition to our zip brakes, we offer complete equipment and installation for your zip line.
PARTNERS
OUR PARTNERS
