ENGAGE. PRESENT. RESTART. CONVERT.
koolivoo
ENDURING PARTNERSHIP THAT STAND THE TEST OF TIME AND....COVID!!
Jonview Downunder Answers Travel2 Islands In The Sun American Ring
A
Aspire Complete North America
The Portal
Campus Adventures
THE ULTIMATE TO DO LIST
Australia | New Zealand | Fiji 2020 - 2021
Produced 99 titles White-labeled Branded for Agents use with Clients Matt and Alisa McKinley established Koolivoo in Cairns, Australia to solve the Publishing problem for Travel Companies to produce both print brochure and website content.
The Ultimate to do List Australia, New Zealand Southern and Eastern Africa, Canada, Latin America, USA Indian Ocean, Asia New Zealand
Rebuilt Didgigo Product Management to capture wider range of Digital Content and more detail of Product Facts and Features
Destination Canada Opened Office in Philippines
2013 2007 2005
Developed Didgigo to automate supplier content provisions and proofing, brochure pagination and integrations with Abode Design Solutions
2014 2009
Responded to requests for better presentation of quotation and travelling documentation Didgigo 2.0 begun
Awake Awake Asleep Asleep
Coco Tours Coco Tours Australiareiser Australiareiser Risskov Rejser Risskov Rejser
Abbey Ireland Abbey&Ireland UK & UK DER Tourisk DER AG Tourisk Germany AG Germany TUI Initial Rewards Initial RewardsTUI FTI Group FTI Group Destinations Destinations Travelhouse Travelhouse
rica
Events Team Events Team
Safari Guru Safari Guru Ascot Tours Ascot Tours
s
Kimberley Kimberley Adventures Adventures
Tahiti Nui Tahiti Nui HaymanHayman Island Island Dreamaroo Dreamaroo Touring Touring Treasures Treasures SunloverSunlover HolidaysHolidays Diverse Travel DiverseAustralia Travel Australia Pacific Destinations Pacific Destinations ATS PacificPacific Destinations Pacific Destinations NZ NZ The Tailor The TailorATS Pacific AOT/ETAAOT/ETA
Built API interface for connectivity Begun Proof of Concept and Beta testing with six significant DMCs / agents
Opened Office in Singapore and UK
2016
2021
2019
2017
2015
Launched goPassport to address requirements for travel across international boarders in new public health polices
2018
2020 lauched Know not No - Australia domestic travel restrictions research and alert services
Launched Solution Rebuilt Didgigo Proposal Management for itinerary building and presentation via both print and dynamic digital
Developed Roadbook solution for European touroperators
koolivoo INFLUENCE AND INSPIRE TO INCREASE YOUR CONVERSIONS. Tour operators can stimulate their clients’ ultimate purchase and travel decisions through a variety of resources, each leveraging touch points within the cycle.
Your challenge is to convert new and existing clients, who are generally interested in destinations, into paying travelling clients. In each step of the purchase cycle, you need to engage clients and inspire them to use your services.
Our assets allow for cost-effective marketing – reducing risk and the initial outlay of resources whilst increasing return on investment.
24-12 MONTHS PRIOR TO TRAVEL
koolivoo 24-12 MONTHS PRIOR TO TRAVEL
18-6 MONTHS PRIOR TO TRAVEL
INFLUENCE
24-12 MONTHS PRIOR TO TRAVEL INTEREST
18-6 MONTHS PRIOR TO TRAVEL
INTENT
12-3 MONTHS ACTIVE PRIOR TO TRAVEL
PLANNING
12-3 MONTHS PRIOR TO TRAVEL INFLUENCE
DATE OF TRAVEL
PURCHASE
18-6 MONTHS
INTEREST
INTEREST
INTENT
12-3 MONTHS ACTIVE PRIOR TO TRAVEL PURCHASE TRAVEL PRIOR TO TRAVEL PLANNING
INTENT
ACTIVE PLANNING
DATE OF TRAVEL
PURCHASE
TRAVEL
DATE OF TRAVEL
TRAVEL
www.koolivoo.com.au
We achieve results through engaging the international traveller through meaningful connections through social media & digital presence including:
PRINT & DIGITAL PUBLICATIONS
ONLINE STORIES
SOCIAL MEDIA MANAGEMENT
INFLUENCER MARKETING
EMAIL MARKETING
CONTENT MANAGEMENT
REBUILD YOUR INTERNATIONAL BRAND THE COVID DISRUPTION TO TRAVEL BUSINESSES MEANS A FRESH START.
Koolivoo exclusively specializes in creating and implementing brand delivery to targeting the restart of the international traveler in tourism today. The art of the brand alliance is the strategy of maximising reach, servicing and satisfaction of target markets whilst minimising cost.
THE ULTIMATE TO DO LIST
Australia | New Zealand | Fiji 2020 - 2021
WHY DIDGIGO? Didgigo attracts and converts more clients, while also saving you time and money. Build your clients’ positive feelings towards their trip with beautiful travel documents presented across print, pdf, web, and our mobile travel companion, Tripigo.
Didgigo documents are proven to both excite and impress, and inspire your clients to travel with you. No matter how your clients like to be engaged, we’ve got you covered.
ADAM JONES & JANE JONES 2 ADULTS
Creating quality, bespoke travel proposals and documents is now possible with the Didgigo itinerary management solution.
JACOB SMITH & MARYANNE SMITH 12 | NIGHTS SATURDAY, 1 JUNE 2019 – THURSDAY, 13 JUNE 2019
14 | Nights | Monday, 3 August 2020 – Monday, 17 August 2020
The Ultimate Canada Experience! The perfect holiday for taking a more in-depth look at the fascinating culture and unique landscape of this destination, this luxury journey takes in a kaleidoscope of experiences, and a wealth of fascinating locations. We are excited to present your personalised journey which we have crafted following your ideas and requirements. We have carefully considered your requirements including luxury accommodation, food and wine activities, wildlife encounters and photography opportunities.
BOOKING REF CAN123456
This itinerary includes contact details and useful travel information to ensure you enjoy a seamless vacation. We ask that you review and familiarise yourself with this document. Should you notice any discrepancies, please notify your travel consultant immediately. Thank you for trusting us with your vacation and we wish you an amazing journey to this unique part of the world.
Welcome to Southeast Asia The perfect holiday for taking a more in-depth look at the fascinating culture and unique landscape of this destination, this luxury journey takes in a kaleidoscope of experiences, and a wealth of fascinating locations. We are excited to present your personalised journey which we have crafted following your ideas and requirements. We have carefully considered your requirements including luxury accommodation, food and wine activities, wildlife encounters and photography opportunities.
This itinerary includes contact details and useful travel information to ensure you enjoy a seamless vacation. We ask that you review and familiarise yourself with this document. Should you notice any discrepancies, please notify your travel consultant immediately. Thank you for trusting us with your vacation and we wish you an amazing journey to this unique part of the world.
Agent Example Agent Example +012 345 6789 agent.name@email.com
+012 345 6789 agent.name@email.com Booking ref ASIA98765
www.didgigo.com.au
THE PROBLEM UNCREATIVE ITINERARIES THAT DO NOT TARGET THE ASPIRATIONS OF THE AFFLUENT TRAVELLER
People travel to fulfill their aspirations for an enriched life. The modern traveller will pay to fulfill their aspirations - but be less inclined if they perceive the travel services as uninspiring.
Level 4,Level West4,Tower, West Tower, Brisbane Brisbane Transit Transit Centre Centre 171 Roma 171Street Roma Street Brisbane Brisbane QLD 4000 QLD 4000 Ph: 1300 Ph: 738 1300 830738 (within 830 Australia) (within Australia) Ph: 0800 Ph:445 0800 316445 (within 316 NZ) (within NZ) Fax: 07Fax: 35354235 07 35354235 A Division A Division of Sunlover of Sunlover HolidaysHolidays Pty Ltd Pty Ltd ABN: 24ABN: 113 24 463113 415463 415 Travel Agent TravelLicence Agent Licence Qld 3095715 Qld 3095715
Travel Travel Agent: Agent:
No additional No additional bedding bedding available. available.
Important Important Information: Information:
QUOTATION QUOTATION
Reception Reception Hours: Hours: 24 Hours. 24 Hours. for 01APR17-31MAR18: ValidValid for 01APR17-31MAR18: Servicing: Servicing: - Rates include service. - Rates include daily daily service. Refurbishment: Refurbishment:
Didgigo Didgigo
SLSLEU0072 Booking Reference:SLSLEU0072 Booking Reference:
is 28 is February 28 February 2018.2018. ThereThere will bewill a brand be a brand new pool new area pool which area which includes includes the pool, tiles, tiles, area around pool and The rooftop bar isbar being the pool, area around poolfurnishings. and furnishings. The rooftop is being extended andbuilding the building facade will have scaffolding the west, extended and the facade will have scaffolding on theonwest, north north
Doe Doe Mr. John Travel Itinerary Travel Itinerary for: for: Mr. John Mrs: Jane Mrs: Jane Doe Doe 1217 Dec 17 12 Dec
8:00am 8:00am and 4:00pm. and 4:00pm.
you for giving Sunlover Holidays the opportunity to quote your client's holiday. Please ensure ThankThank you for giving Sunlover Holidays the opportunity to quote your client's holiday. Please ensure to to your clients our Important Information located The prices outlined are at valid the time refer refer your clients to ourtoImportant Information located below.below. The prices outlined are valid theattime of quotation and subject to change until booked. Please note no booking is held. of quotation and subject to change until booked. Please note no booking is held.
Service Pricing: Service Pricing:
Gross PricePrice Gross
Pullman Pullman Brisbane Brisbane King King George George Square Square Corner Ann Street and Roma Street,Brisbane Corner Ann Street and Roma Street,Brisbane Queensland, Australia, Queensland, Australia, 4000 4000
Staff resources are stretched No digital presentation Business is less profitable
Commission Commission Nett Price Nett Price
Quote Quote Service Service Quote Service Quote Service
Accommodation Accommodation
Client conversion is not growing
GST GST
Kind Regards Kind Regards Reservations Consultant Reservations Consultant
Booking Booking for: for:
Check Check Out: Out:
Mr. John Doe Doe Mr. John Mrs: Jane Doe Doe Mrs: Jane Thursday, 0118 Feb 18 Thursday, 01 Feb Tuesday, 0618 Feb 18 Tuesday, 06 Feb Pullman Deluxe Pullman Deluxe Twin Twin RoomRoom
Inclusions & Inclusions &
for 01APR17-31MAR18: ValidValid for 01APR17-31MAR18: - Room Only (unless otherwise stated). - Room Only (unless otherwise stated).
Provider: Provider: Booking Booking for: for:
Mr. John Doe Doe Mr. John Mrs: Jane Doe Doe Mrs: Jane
Date:Date:
Thursday, 0118 Feb 18 Thursday, 01 Feb
Pick Pick Up: Up: DropDrop Off: Off: Service: Service: Transfer Transfer Information: Information: - Shared - Shared road transfer road transfer from from Cairns Cairns Airport Airport to East to Air East terminal Air terminal and scenic and scenic flight.flight. - Flight details must must be supplied at time booking to ensure appropriate - Flight details be supplied at of time of booking to ensure appropriate flight flight timestimes are allocated. are allocated. - Please allowallow a minimum connection time of 1.5ofhours for domestic - Please a minimum connection time 1.5 hours for domestic connections and 2.5 for international connections. connections andhours 2.5 hours for international connections. - Check - Check in at least in at least 30 minutes 30 minutes prior to prior scheduled to scheduled departure departure time. time. - If flight arrivalarrival details have have been been advised at theattime booking, clientsclients - If flight details advised the of time of booking, will bewill met arrival at Cairns Airport by a representative at theatbaggage beon met on arrival at Cairns Airport by a representative the baggage carousel in theinarrivals hall, for transfer to thetoEast terminal. carousel the arrivals hall, for transfer the Air East Air terminal.
Maximum Passengers Per Room: 3 Maximum Passengers Per Room: 3 Bedding Configuration (subject to availability): Bedding Configuration (subject to availability): Existing Bedding: Existing Bedding: 2 Queen 2 Queen Beds.Beds. Additional Additional Bedding: Bedding:
IslandIsland depart depart daily at daily 11.00am at 11.00am and 2.00pm and 2.00pm (flight(flight time approximately time approximately one one hour).hour). Cairns Cairns depart depart daily at daily 12.25m at 12.25m and 3.25pm and 3.25pm (flight(flight time approximately time approximately one one hour).hour). - A luggage restriction of 25kgs applies (including luggage) - A luggage restriction of 25kgs applies (including hand hand luggage) and and
Too much time spent creating MSWord Documents Uninspiring word-based documents
THE SOLUTION DIDGIGO EQUIPS USERS TO PRODUCE IMPRESSIVE, CREATIVE PRESENTATIONS IN MUCH LESS TIME!
Choose from our range of professionally-designed standard templates Or request bespoke templates built to your brand individually by our highly-experienced and qualified design team. You can stop using Word documents and start using the power and automation of Didgigo and Adobe Indesign to generate your highquality, custom-branded proposals.
Welcome
The Ultimate Australian Experience! The perfect holiday for taking a more in-depth look at the fascinating culture and unique landscape of this destination, this luxury journey takes in a
kaleidoscope of experiences, and a wealth of
Customised to your brand Ready-to-use- templates available A fully personalised approach Available in print, digital and mobile app Automated for time and resource savings Content-rich presentations
RESTARTING AND MANAGING INTERNATIONAL TRAVEL, SAFELY Not just a digital passport, goPassport is an end to end real-time safe travel platform for travellers, authorities and approved health providers. goPassport is focused on keeping the traveller and communities safe by providing real-time guidance, monitor and alerts to ensure compliance with border and health agency requirements, whilst enabling decision making of low-risk travel.
Guide, Monitor, Audit and Alert
CAPTURE PATHWAY
GUIDE COMPLIANCE
MONITOR COMPLIANCE
goPassport captures the traveller itinerary and any required pre-travel test results, relevant health history, and the results of any checks against their incoming visa requirements.
Provide information to support compliance against government (or other relevant legislative body) self isolation and quarantine requirements, utilising real-time geo-fencing, and biometric and location based verified logins.
Constant itinerary monitoring and cross checking with real– time location-based activity will allow alerts to be generated should a traveller trigger noncompliance. Alerts will be sent to the traveller and support management.
STATUS DASHBOARD
TRAVELLERS PORTAL
MOBILE COMPANION
• Travel group status overview Identify compliance issues.
• Traveller enrollment
• Guide traveller - itinerary
• Traveller group assignement
• Guide traveller - compliance
• Support logistic planning
• Add/modify traveller details
• Alert traveller - itinerary
• Support forecasting
• Import Itinerary
• Alert traveller - compliance
• Drill-down to individual cases
• Manage privacy settings
• Alert traveller - new risk • Monitor traveller compliance • Connect traveller - health services • Connect traveller - travel manager • Display current health status
HEALTH SERVICES PORTAL
OPERATIONS PORTAL
• Record - testing & results
• Manage access controls
• Record vaccination
• Support data requests
• Support contact tracing
• Support group messaging
• Support quarantine management
• Policy creation
• Support self-isolation management
• Manage system configuration
• Policy management
ANALYTICS DATA STORE Stores de-identified traveller data.
CONNECTIVITY (API) Provides authenticated, secure connectivity to traveller data.
SECURE HEALTH TRAVEL DOCUMENT INTERCHANGE
ALERT AND MANAGE
ESCALATE
In the event of an adverse health event, goPassConnect will manage an automatic next best action including escalating contact policy, advice, and action steps. e.g. Approved symptom checklist, helpdesk, and telehealth guidance.
goPassConnect will manage alerts to the traveller, travel management, health authorities and if necessary current national support. Upstream and downstream contact mapping includes other travellers and service provider locations.
FIND OUT MORE
gopassport.health
HELPING TRAVELLERS NAVIGATE DOMESTIC BORDER RULES, CONFUSION AND RESTRICTIONS Constant changes to state borders make it difficult to make travel plans. With many travellers having been impacted by strict border closures, snap lockdowns, and what feels like ever-changing restrictions, many travellers are pushing for a simple way to view travel and border restrictions instead of
having to scroll state government websites for answers. Our new domestic travel risk tool helps domestic and New Zealand travellers navigate confusing state-by-state, country and even region-specific travel warnings and restrictions.
HOW IT WORKS Know not no maintains a detailed database of Australian and New Zealand locations, including local government areas (LGA). Governments code these LGA as ‘red’, ’amber’ or ‘green’ according to the Australia/New Zealand COVID risk rating system.
The rating for the LGA is used by each State and Territory as well as New Zealand to set their own entry/exit requirements. Each jurisdiction publishes its own rules. Know not no maintains the latest requirements in its database.
STEP 1: PLAN YOUR TRAVEL Travellers simply select their origin, destination and travel dates to see any current travel restrictions, hot spot areas, border closures, entry rules or requirements, and safety precautions relating to their desired trip.
STEP 2: CHECK CURRENT REQUIREMENTS The traveller is then able to review if their journey is possible and what restrictions exist. Additionally, any requirements such as completeing and entry pass application is identified.
STEP 3: OPTIONAL – REGISTER TO GET MORE FEATURES If anything changes, the traveller can opt to receive email updates or real-time notifications via the Tripigo app on their smart device. Saving the need to visit multiple websites for all the travel advice and information.
When a new hot-spot is identified in Australia or New Zealand, this is added to the Know not no database. When a traveller selects a journey, Know not no analyses the journey. The traveller is then able to see if the journey is possible and what restrictions exist. Additionally, any requirements such as completing an entry pass application is identified.
A registered user will receive notification by email if any rules/requirements change. A premium customer will also receive alerts about hotspots and has access to flight risk data – a detailed breakdown of risks associated with airlines, ports and aircraft.
“kickstarting international travel in the new normal.”
didgigo.com
tripigo.com.au
koolivoo koolivoo.com.au
gopassport.health
knownotno.com.au