Carolina Blitz June-July 2015

Carolina Blitz June-July 2015

New Member Spotlight Najette Outtas Page 11

The Durham Hotel Durham, NC | July 13-14, 2015

Greenville, South Carolina – one of the fastest growing destinations in the Southeast – has quickly become that Greenville. The one with an award-winning downtown set against the breathtaking backdrop of the Blue Ridge Mountains. The one with a growing reputation as the South’s next big culinary hotspot. The one with countless things-to-do diversions and an incredibly diverse venue mix from big boxes to innovative and unique alternatives. The one more and more planners and organizers are choosing to hold their events. Yeah, that Greenville.

Learn more online or call us at 800-351-7180.

in this issue...

features Why Etiquette Matters. . . . . . . . . . . . . . . . . . . . 20 Leading Generation Y. . . . . . . . . . . . . . . . . . . . 22 MPI-CC Award Winners. . . . . . . . . . . . . . . . . . . 24 The Power of (Good) Data . . . . . . . . . . . . . . . . . 26 Scholarship Winners . . . . . . . . . . . . . . . . . . . . . 32

in every issue Our Members. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 New Member Spotlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 News You Can Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Look Who We Spotted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17

AlinaMD/iStock/Thinkstock

Education. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Carolina Blitz | June - July 2015 |

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Carolina Blitz The Carolina Blitz is the official publication of the Carolinas Chapter of Meeting Professionals International and is published every other month. All contributions, articles, and photographs should be submitted to Publications Committee Chair/ Editor one week after the meeting. Send to Ginny Fountain, CMP - Ginny.Fountain@ ncemcs.com EDITORIAL AND NEWSLETTER COMMITTEE Director of Marketing Brittany O’Shaughnessy • Francis Marion Hotel Editor Ginny Fountain, CMP • North Carolina Association of Electric Cooperatives Contributing Writers Christian Schroeder, Visit Winston-Salem; Christine Irwin, CMP, The Management Company; Lindsay Myers, Caesars Entertainment; Christian Savelli, Meeting Professionals International; Kathy Flowe, CMP, Alabama Theatre; Denise Ryan, CSP, FireStar Speaking ; Holly Sullenger, M.Ed., NCSU; Shawna Suckow, CMP, SPiN; Paula Greene, The Duke Endowment; Kristi Casey Sanders, Plan Your Meetings Photographer Micah Parekh - IWP Photography Proofreaders Kathy Flowe, CMP, Alabama Theatre; Christine Irwin, CMP, The Management Office; Cathy Mauldin, CMP, DESA, Inc.; Teresa Palmieri, Sheraton Imperial; Myron Jones, Fayetteville CVB; Connie Hayes, Student Publisher Vince Chelena • The Management Office 704-377-5648 • Fax 704-333-6927 • staff@themanagementoffice.com Advertising Maureen Donovan • Holiday Inn Resort Wrightsville Beach • 910-256-2231 Design Kistin Jordan • Kistin Jordan [Graphic Designer] • 704-724-9188 MPI-CC Web Site: www.mpi-cc.org ADVERTISING RATES AND DEADLINES AD SIZE FREQUENCY MEMBER NON-MEMBER

RATE RATE Quarter Page 1X $220 $290 (3 1/2”W x 4 3/4”H) 3X $200/issue $270/issue

6X $160/issue $230/issue Half Page Horizontal 1X $420 $550 (7 1/4”W x 4 3/4”H) 3X $400/issue $530/issue

6X $360/issue $490/issue Half Page Vertical 1X $420 $550 (3 1/2”W x 9 1/2”H) 3X $400/issue $530/issue

6X $360/issue $490/issue Full Page 1X $640 $840 (7 1/2”W x 9 1/2”H) 3X $620/issue $820/issue

6X $580/issue $780/issue Full Page Insert 1X $700/issue $910/issue

3X $680/issue $890/issue

6X $640/issue $850/issue (Produced and provided by advertiser)

Ask about our 2015 Retreat Packages

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The meeting of minds is always enhanced in an aesthetically pleasing environment, and Sanderling, set amidst the complex beauty of the Atlantic seascape, brings the retreat to the level of art. Offering

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There are 6 issues of the Blitz published yearly FEB/MAR, APR/MAY, JUNE/JULY, AUG/SEPT, OCT/NOV, DEC/JAN NOTE: Rates are published as of January 2011 and are subject to change without notice. All published rates are net non-commisionable. Any cost incurred by the BLITZ for art that is not fully press ready (e.g. reductions, halftones) will be billed to the advertiser, or art that is not press ready may be refused.

DUE DATE: Due by the 15th of the month prior to publication. Artwork is due to the publisher within 10 days after deadline for space reservations.

SEND MATERIALS TO: Christine Irwin, CMP, The Management Office, 1800 Camden Road, Suite 107, #213, Charlotte, NC 28203 Christine@TheManagementOffice.com • Fax: 704-333-6927 For more advertising information contact Maureen Donovan at mdonovan@wrightsville.holidayinnresorts.com or 910-256-2231.

1461 Duck Road, Duck, NC 27949 l Phone 855.578.8890 l www.sanderling-resort.com

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| Carolina Blitz | June - July 2015

Visit our website at www.mpi-cc.org for additional advertising and sponsorship opportunities!

our members Welcome New Members!

Sally Anderson Credit Central, LLC sanderson@creditcentralllc.com

Henri Fourrier Greensboro CVB mcox@visitgreensboronc.com

Kevin Mullane Silver Oak Transportation kevin@silveroaktransportation.net

Gary Balser Durham Convention Center gbalser@mydurhamcc.com

Michael Graham The Westin Hilton Head Island Resort & Spa michael.graham@westin.com

Tim O’Boyle JournalBooks/Timeplanner Calendars tim.oboyle@journalbooks.com

Jennifer Bradford JIVE THE BRAND jennifer@jivethebrand.com

Sandra Green LGFCU sandy.green@lgfcu.org

Cori Brown, CMP, MBA PricewaterhouseCoopers LLP cori1908@att.net

Talisa Hite, CMP NC Department of Commerce, Workforce Development Training Center talisa.hite@nccommerce.com

Sabrina Cangelosi Millennium Hotel Durham sabrina.cangelosi@ millenniumhotels.com

Rachel Lanier Student: UNCG rllanier@uncg.edu

Meghan Carnovale Columbia Metropolitan Convention Center mcarnovale@ columbiaconventioncenter.com

Thomas McClure Twin City Quarter thomas.mcclure@ twincityquarter.com

Edie Deck Aloft Raleigh edeck@aloftraleigh.com

Rachel Miller Student: USC remiller@email.sc.edu

Najette Outtas Marriott Raleigh City Center najette.outtas@marriottraleigh.com Alicia Perry Graylyn International Conference Center aperry@graylyn.com Jamie Raynor JournalBooks/Timeplanner Calendars jamie@journalbooks.com Kelly Schlitter Greenville Marriott kelly.schlitter@marriott.com Adam Suggett Riverbanks Zoo and Garden adamsuggett@kmssa.com Kathleen Van Geluwe Myrtle Beach Marriott Resort & Spa at Grande Dunes kathleen.vangeluwe@ marriottsales.com

MPI-CC Anniversaries 25 years Nancy Lowe, CMP North Carolina Medical Society 10 years Jennifer Kern, CMP, CTC EPRI Timothy Mabe, CMP, CMM, CFE High Point Convention & Visitors Bureau

Shirley Kennedy Sheraton Greensboro Hotel

Nancy Bracalento, CMP Cognizant

Michael Unanue, CHS Stein Eriksen Lodge Deer Valley

Margaret Rozzi University of North Carolina, Charlotte

5 years Bill McMillan Visit Charlotte

Christine Irwin, CMP The Management Office

Debra Mann Duke Energy

Jobee Solik, CMP S&D Coffee, Inc.

Congratulations to each of you for reaching a milestone in MPI! Carolina Blitz | June - July 2015 |

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president’s message

What is your New Year’s Resolution?

by Christian Schroeder, Visit Winston-Salem | 2015-2016 MPI-CC President

Happy New (fiscal) Year! It’s difficult to think about a new year in the middle of summer, but every July our MPI-Carolinas Chapter starts a new fiscal year. As we transition from one year to the next, it’s a great time to reflect on past successes and set goals for the future.

The silent auction, Technology Boot Camp, and Awards night during the annual meeting in Charleston exceeded their goals and were huge successes for the Chapter. Thank you to the MPI Foundation for awarding the Carolinas Chapter a grant to host the Technology Boot Camp. “WOW” was a common response as we learned about new technologies, tips, and tricks as well as what is in store for the future (Cicret bracelet). It was a great forum to encourage us to stay connected.

Christian Schroeder Visit Winston-Salem 2015-2016 MPI-CC President

Of course, these successes are only possible because of dedicated volunteers who have connected with one another by joining committees and working as a team. Thank you to our volunteers for your commitment to the Carolinas Chapter:

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Adair Yatko

Cathy Adair, CTIS, TMP

Donna Rabon

Alex Oates

Cathy Mauldin, CMP

Donna Riggs

Alexa Stillwell

Chantel Post

Erin Moye

Alicia Miller, CMP

Chris Hendrix, CMP

Eva Hill

Alison Bosinger

Christian Savelli

Ginny Fountain, CMP

Alison Harding, CMP, GTP

Christian Schroeder

Gloria Refinati

Alison Jenkins

Christy Loftin, DMCP

Heide Roland

Alyce Kelly, CHSP

Christy Marcinkowski, CMP

Holland Saucy

Amelia Hodges, CMP

Cindy Beckham

Janele Reynolds

Amy Heiskell

Colleen Schwoerke, CMP

Jeanette Keys

Amy Johnson

Connie Hayes

Jennifer Kist, CMP

Andrea Giorno

Corey Bizzell

Jennifer Williams

Andrew Schmidt, CHME, MPA

Cory Nuckolls

Jerry Lotich

April Ferguson, CMP

Danielle Frier

Jim Dekomfield

Aundrea Hopkins

Danielle Wiggins, CMP

John Cruz, CMM

Barbara Dragan

Deanne Griffith , CMP, CME, PMP, PCM, GWPgM

John Sneed, CHSP

Barbara Evans

Debbie Strickland

Josh Dernosek

Beverly Abraham

Denise Ryan, CSP, MBA

Karen Knox, CMM, CMP

Beverly Stewart

Diane Patterson

Karen Wall

Brent Lancaster, CCM, CMP

Diane Weems

Karolyn Stone, CHSP, CMP

Bryn Rich

Donna Blake-Weems

Kathleen Van Geluwe

| Carolina Blitz | June - July 2015

Kathy Flowe, CMP

Marla Amann, CMP

Ricardo Hicks

Kathy Wright

Marlo Bergin, CMP

Richard Gorberg

Kayla Payton Kelly Heckler

Mary Harris

Rick Cammer

Keri Epps-Rashad

Maureen Donovan

Sandi Owen

Kevin Snyder

Megan Fennie

Sarah Davis

Kimberly Bryan

Meghan Oria, CMP

Sarah Sharkey, CMP

Kimberly Harrelson

Melanie O’Bryan

Sarahbeth Roberts, CMP

Krista Barlett

Melissa Haycock

Selah Havard

Kristen Stella

Melissa Riggle

Shannon Hartman

Kristy Newton

Mica Parekh

Sharon Ford

Laura Sherman

Michele Sawka

Shelby Cartwright

Laura Holbrook-Barnes, CMP

Michelle Cassell

Stephanie Risbon, CMP

Lena Wegner

Michelle Castro

Stephen Valliere

Lenore Donaldson

Mike Martucci

Tarshi McCoy, TMP

Linda Ilsley, CMP

Mollie Rasor, CMP

Teresa Palmieri

Lindsay Hazle, CMP

Molly House

Tim Miron

Lindsay Myers

Molly Johnson, CMP

Tina D’Erasmo

Lisa Royster, CMP

Molly Nelson

Tonya Miller, CMP

Liz Guertin

Myron Jones

Tracie Panko

Loretta Yingling, CMP

Nancy Lowe, CMP

Tremain Cooper

Lori Hedrick, MHA, CMM, CMP

Neva Fanelli

Vanessa Petty

Lynn Royal

Nicole Filippo

Wendy Bassett, CMP

Madi McDougald

Nicole Robinson

Wendy Mesa

Malinda Harrell, CMP, CASE

Paula Kastanek

Wonderland Dawson, MSHTM, MHT

Mandy Lowe, CMP, CMM

Randi Sullivan

Zarina Khan

Marie Snider

Renita Williams

As we look ahead, what’s your resolution for the upcoming MPI fiscal year? Is this the year that you join a committee and get even more out of your membership? Perhaps this is the year that you invite a colleague, client, vendor, or friend to join our chapter. For those nearly 150 volunteers from last year, are you interested in taking on a new role, such as chairing or vicechairing a committee or perhaps switching to another committee?

We consistently hear “get involved, it’s the best way to meet fellow members.” Our chapter has great resources, such as the Board, Past Presidents, Committee Chairs and Vice Chairs, committee members, and The Management Office, who can help you get more involved. You have the opportunity to improve our chapter with your contributions.

A New Year’s resolution is a tradition where an individual sets a goal to improve on an area in the year ahead. Many of us only think about New Year’s resolutions as we finish the last of the eggnog and put the holiday decorations away. But, we don’t need to wait until December to make our resolutions. Let’s start today!

As you enjoy these warm, sunny days, take this opportunity to make a fiscal year resolution by volunteering during our new MPI year. Now is the time! The Carolinas Chapter has had over 30 years of successes. With our 2015-2016 resolutions, we have the opportunity to positively impact our chapter this year and beyond. Will you make a summer resolution to get more involved with your chapter?

As a chapter, let’s continue to excel so that we might better serve current and future members! n

Carolina Blitz | June - July 2015 |

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MPI-CC THANKS OUR ANNUAL SPONSORS! We Appreciate Your Support!

Diamond Sponsor:

Gold Sponsors:

Silver Sponsors:

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| Carolina Blitz | June - July 2015

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Here, you’ll find the best of all worlds – 67,000 square feet of meeting space with technology support in-house from a nationally recognized audio-visual company. On-site hotel rooms at various pricing levels to accommodate groups as large as 1,000. Plus free Wi-Fi, complimentary self parking and no resort fees in a convenient mid-Atlantic location.

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Carolina Blitz | June - July 2015 |

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MPI-CC 2015-2016 Board of Administration President Christian Schroeder Visit Winston-Salem 336-728-4218 Christian@ visitwinstonsalem.com

President-Elect Barbara Dragan The Westin Charlotte 704-335-2114 Barbara.Dragan@westin.com

Immediate Past President Malinda Harrell, CMP, CASE Greater Raleigh CVB 919-645-2668 mharrell@visitraleigh.com

Director of Marketing Brittany O’Shaughnessy Francis Marion Hotel 843-937-8690 Brittany.OShaughnessy@ thefrancismarion.com

Marketing Committee Farrah Staub Raleigh Marriott Crabtree Valley 919-571-5319 farrah.staub@marriott.com

Communications VP of Communications Alyce Kelly, CHSP Hilton Garden Inn Jacksonville 242-241-8402 Alyce.kelly@hilton.com

Education VP of Education Lori Hedrick, CMM, CMP, MHA Burroughs Wellcome Fund 919-991-5105 lhedrick@bwfund.org

Director of Meeting Planning Amelia Hodges, CMP North Carolina Association of CPAs 919-469-1040, ext. 8 ahodges@NCACPA.org

Education Committee Chair Needed

Finance VP of Finance Amy Johnson Courtyard by Marriott at Carolina Beach 910-458-2617 amy.johnson@ crestlinehotels.com

Director of Strategic Partnership Maureen Donovan Holiday Inn Resort Wrightsville Beach 910-256-2231 mdonovan@ wrightsville.holidayinnresorts.com

Strategic Partnerships Committee Chair Needed

Director of Fundraising Karolyn Stone, CHSP, CMP Marriott Columbia 803-744-6922 Karolyn.stone@ marriottcolumbia.com

Business Exchange Committee John Cruz, CMM Blue Cross Blue Shield of NC 919-765-1334 John.Cruz@bcbsnc.com

Director of Leadership & Volunteer Development Nicole Robinson Greater Raleigh CVB 919-645-2682 nrobinson@visitraleigh.com

Awards Committee Wendy Bassett, CMP HelmsBriscoe 843-243-0554 wbassett@helmsbriscoe.com

Director of Membership Jeanette Keys Greenville Convention Center 252-321-7671 jkeys@ greenvilleconventioncenter.com

Buy MPI Committee Linda Ilsley, CMP LPI Events 919-322-4996 lpievents@aol.com

Membership VP of Membership Alison Harding, CMP GTP Global Knowledge 919-461-8698 Alison.Harding@ globalknowledge.com

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| Carolina Blitz | June - July 2015

f Directors and Committees

Advocacy Committee Molly Johnson Wilmington & Beaches CVB 910-332-8747 mjohnson@ wilmingtonandbeaches.com

Management Office Christine Irwin, CMP The Management Office 704-377-5648 Christine@ themanagementoffice.com

Publications Committee Ginny Fountain, CMP NC Association of Electric Cooperatives 919-875-3050 ginny.fountain@ncemcs.com

Social Media Committee Sandi Owen Embassy Suites Columbia 803-744-8134 sandi.owen@jqh.com

Meeting Planning Committee Molly Nelson Spartanburg Marriott 864-591-3113 Molly.Nelson@marriott.com

Professional Certifications Committee Co-Chair Sarah Sharkey, CMP Ernst & Young LLP Sarah.sharkey@ey.com

Fun-Raising Committee Ricardo Hicks American AV 336-686-6895 rhicks@aavevents.com

Silent Auction Committee Kathleen Van Geluwe Myrtle Beach Marriott Resort & Spa at Grande Dunes 843-692-3712 kathleen.vangeluwe@ marriottsales.com

Leadership & Volunteer Development Committee Christy Marcinkowski NC Sustainable Energy Assoc.

919-832-7601 ext 11 christy@energync.org

Scholarship Committee Liz Guertin Visit Winston-Salem 336-728-4231 liz@visitwinstonsalem.com

Hospitality Committee Karen Knox, CMP, CMM Visit Winston-Salem 336-728-4213 KKnox@visitwinstonsalem.com

Member Care Committee Selah Havard Cabarrus County CVB 704-456-7970 selah@visitcabarrus.com

Professional Certifications Committee Co-Chair Jennifer Kist 704-607-1454 jeakscot1@yahoo.com

Recruitment Committee Kimberly Harrelson Kingsmill Resort 757-253-3980 Kimberly.harrelson@ kingsmill.com

Carolina Blitz | June - July 2015 |

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5th and Cherry Streets • Winston-Salem NC 27101 336.725.3500 • www.twincityquarter.com

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| Carolina Blitz | June - July 2015

new member spotlight New Member Spotlight: Najette Outtas

by Lindsay Myers

I recently had the opportunity to learn

It would be Steve Jobs. Even though he died not too long

more about Najette Outtas, Executive

ago, his vision and creativity made it easy for the whole

Meeting Manager at Raleigh Marriott

world to stay connected. He was always a few steps ahead of

City Center, and our New Member

everyone.

Spotlight for this issue of the Blitz.

Najette is a wonderful addition to MPICC and I’m excited for our chapter to get to know her. Najette – thank you for joining MPI-CC! Najette Outtas

How long have you been working at

Give some detail about your personal life and how you balance that with your professional life. How do you achieve a work/life balance?

Within the last two years, I got married and had a baby.

Life at home has changed, but I have the support needed to

Raleigh Marriott City Center and what do you do there?

balance personal life and work. Weekdays in the office can

I am an Executive Meeting Manager at the Raleigh Marriott

outside being active with the family.

City Center. I started in November 2010 so I will be celebrating my five year anniversary this year! I sell, detail and organize small meetings and events for all markets: corporate, associations, SMERF, etc.

be very long and busy, so I make sure to spend my weekend

What is your ultimate professional goal?

My goal is to get my CMP and start my own international meeting planning business (focusing on US/European

Give a brief explanation of your professional experience.

companies).

I am a native of France and moved to the US in 2006. I

What advice would you give to someone considering

studied Hospitality and Tourism in Nice, France. I managed a travel agency before I moved to the US. I started with Marriott right away. After a few years at the Marriott Research Triangle Park, I joined the Raleigh Marriott City Center. I thought working at a hotel connected to a

hospitality or a meetings & events profession?

Stay up to date with technology and social media to stay connected to your counterparts and clients. Don’t be scared to “follow” and “hashtag”! #IloveMPICC. n

Convention Center seemed exciting!

How were you introduced to MPI-CC and how do you feel it will enrich your life and career?

Lindsay Myers Caesars Entertainment MPI-CC Director of Awards and Recognition

Some of my colleagues have been members for years. I wanted to join to meet professionals in the same industry and build strong relationships.

What event or experience has made the biggest impact on your life and why?

For me, it was moving to a new country at 23, adapting to a new culture, language and way of life. This experience made me more mature. I love meeting new people. The world is so vast, I believe you can do what you want as long as you keep an open mind.

If you were able to meet anyone (living or deceased), who would it be and why?

July 13-14, 2015 July Meeting Durham, NC Durham Hotel and the Durham Convention Center Carolina Blitz | June - July 2015 |

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news you can use Wilmington and Beaches Convention & Visitors Bureau Announces Realignment of Sales & Services Department; Promotions & New Sales Staff Kim Hufham, president/CEO of the New Hanover County Tourism Development Authority, is pleased to announce the promotions of two longtime employees and the addition of two new employees to the Wilmington and Beaches Convention and Visitors Bureau [CVB] team of destination sales professionals.

John W. Sneed II, CHSP, has been promoted to VicePresident of Sales & Services. Sneed previously served as the Convention and Visitors Bureau’s [CVB] Director of Convention Sales, a position he held since joining the bureau in 2009. With numerous industry accolades and more than 21 years of experience in the hospitality and tourism industries, Sneed was chosen to oversee all sales and services functions at the CVB, including three sales managers and one visitor services manager. Professional memberships include: Association Executives of North Carolina [AENC-Board of Directors for 2 years; 2012 Patsy B. Smith award]; Meeting Professionals International— Carolinas Chapter [former board member]; and Society of Government Meeting Professionals [SGMP—2009 President’s Award; 2004 Supplier of the Year; former Regional Supplier Liaison] and served 8 years on SGMP’s N.C. Chapter Board.

Molly Johnson, CMP, joins the Wilmington and Beaches CVB as a Senior Sales Manager covering the State Association and Corporate markets. She brings 24 years of experience in the hospitality industry ranging from operations to sales. Recent experience includes 18 years in sales positions at the Hilton Wilmington Riverside and the Blockade Runner Resort in Wrightsville Beach. Professional memberships include: member/past president of Meeting Professionals International [MPI]–Carolinas Chapter; currently serving on the International Professional Development Advisory Council and Convention Industry Council Item Review Panel. Molly received MPI Carolinas

Chapter’s 2014 Supplier of the Year award. She is also a member and treasurer of the Wilmington Area Hospitality Association [WAHA].

Amy Higgins joins the Wilmington and Beaches CVB as a Senior Sales Manager covering the National/Regional Association and Government markets, as well as Military/ Military Reunions and Fraternal groups. Amy’s background in sales includes both CVB and hotel sales experience, including past positions at the Durham and Greater Raleigh CVBs, the Little Rock CVB, and most recently at the Oklahoma City CVB. Professional memberships include Meeting Professionals International [MPI]—Oklahoma and Carolinas Chapters. Amy is also a member and past board director of the Society of Government Meeting Professionals [SGMP] and received their 2003 Supplier of the Year award.

Karen Warren has been promoted to the CVB’s reclassified position of Visitor Services Manager. In this role Karen will oversee all group and leisure visitor services, to include conventions, groups and visitor information centers. Karen joined the CVB in 1996 as a visitor information center specialist and was promoted in 1998 to manage the CVB’s visitor information center.

Bree Nidds, who joined the CVB last fall to focus on the Sports market, has added the growing Religious market to her duties. Bree was also recently appointed to the Board of Directors of the North Carolina Sports Association.

“The CVB has realigned its sales and services department to allow the CVB’s sales team to recruit more convention and group business, county-wide,” states Kim Hufham.

If you have news we can use, please send to ginny.fountain@ncemcs.com.

Do you dream of being a published author? If so, the Blitz is looking for you!

While we’re not the Wall Street Times, getting published in the Blitz is a great way to share your ideas with fellow MPI-CC members and earn points toward your CMP certification. The Blitz is always accepting original articles and great topic ideas. To submit your articles or ideas, please contact Ginny Fountain at Ginny.

Fountain@ncemcs.com or submit via our website at www.mpi-cc.org.

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| Carolina Blitz | June - July 2015

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Know a Helping Hand?

Know anyone that has lent a helping hand?

Committee Chairs, please nominate one of your members who has volunteered their time and efforts this month and thank them for helping to make your goal possible.

Let me know who they are and how they went above and beyond for your committee. Please send nominations to Lindsay Myers at lmyers1@caesars.com

Carolina Blitz | June - July 2015 |

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First Timers and New Members

(From left to right) Jennifer Bradford, Jive the Brand; Jim Masek, DoubleTree by Hilton, Columbia, SC; Mikki Walls, Myrtle Beach CVB; Rosalind Blocker, Savannah River National Laboratory; Christina Gibbons, Caesars Entertainment; Maria Zatkulak, The Brice, a Kimpton hotel; Kai Zander, Rally Software; Michelle White-Sukala, CMP, CMM, Association Luxury Hotels International; Sandra Green, LGFCU

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| Carolina Blitz | June - July 2015

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2015 MPI-CC Silent Auction A Success

by Kathy B. Flowe, CMP

We had 71 items for the 2015 Silent Auction, 32 items for

It is always wonderful knowing that every one of you will

Bidding for Good and many items for the raffle table.

be able to reap the benefit of the funds collected through a scholarship. The next time you

Our final numbers came in at: $ 270.00

remember that members

Raffle Tickets (May Meeting)

make it possible through their

$ 3,770.00

Silent Auction (on site)

generous donations. n

$ 8,302.00

Bidding for Good (May)

$ 3,012.00

Previous Bidding for Good

(November 2014 & January 2015)

$15,354.00

NET TOTAL

THANK YOU SO MUCH FOR ALL YOUR HELP!

Carl Leonard Harris II/iStock/Thinkstock

apply for a scholarship,

Our goal this year was $13,000.00, and we exceeded that by $2,354.00. YES, WE MADE IT! I cannot say enough about all the hard work the Silent Auction Committee did this year. The MPI-CC Membership stepped up and donated so much this year to help us achieve our goal. Thank you for

Kathy B. Flowe, CMP Alabama Theatre MPI-CC Silent Auction Committee Chair

helping us meet and pass our goal this year.

— Dr. Linda H. Gilliam, Mid-Atlantic Regional Director Alpha Kappa Alpha Sorority, Inc.

“

“

Successful is an understatement.

Winston-Salem was near perfection!

®

• More than 4,800 hotel rooms • 100,000+ square feet of meeting space downtown • Over 100 restaurants and shops within walking distance of Convention Center complex • A Forbes’ Top 10 Best Downtown • Centrally located in the state FOR DETAILS, CONTACT: Christian Schroeder, Director of Sales and Services Christian@VisitWinstonSalem.com 866-728-4200 main • 336-728-4218 direct Karen Wall, Sales Manager Karen@visitwinstonsalem.com 866-728-4200 main • 336-728-4210 direct VisitWinstonSalem.com Carolina Blitz | June - July 2015 |

15

Look Who We Spotted at the...

16

| Carolina Blitz | June - July 2015

... May Annual Meeting in Charleston!

Photography by Mica Parekh – IWP Photography

education MPI 2015 Annual Meeting Education in Review

by Paula W. Greene

The 2015 Annual Meeting’s - Technology Boot Camp began by marching off on Sunday afternoon, May 17, at the Charleston Marriott with an “Everyday iPad Implementation, Organization, and Navigation” session presented by Peggy Duncan, with The Digital Breakthroughs Institute. Peggy presented to an eager group of MPI-CC members. Peggy’s expertise in IT productivity was apparent with helpful suggestions like, “Figure out the kind of App you want and determine if it will support your needs. Don’t do an overload of multiple Apps that look like they will work. This leads to disorganization on your device,” advised Peggy. There are numerous helpful Applications, such as Drop Box, with folders set up for specialized needs, i.e. meetings, forms etc. Key Chain, Fox It, One Note, and Google Voice Connect are some she recommended. These Apps were discussed along with how they can help Planners and Suppliers in the busy day-to-day work.

Peggy discussed numerous features, various settings and browsers used for researching information, working with text, and using the iPad for reminders. For iPad gestures, pinch to collapse apps and flick to completely close apps.

The afternoon included two webinars - Legal Implications of Social Media and Power Excel for Meeting Planners from the MPI website. These sessions were just two of the many that can be found on the MPI website and watched at any time.

Monday morning, Jim Spellos, with Meeting U, led the troops with his presentation of “Hot Technologies for 2015.” The two technology buzz words in 2014 were Mobile and Social, but in 2015 it is Augmented and Wearable. Jim shared how everyone is looking at information for many different platforms--no longer from just their computer monitor, but from iPads, iPhones and watches. Augmented meaning how to enhance the value of your event, and wearable from watches to the new and upcoming technology like screens appearing on your fore arms.

Jim discussed the use of beacons in retail, education and other environments to push information to guest/ students/participants as they are walking around the building. Jim shared how to check the mobile friendliness of your website and how to quickly download apps such as Crowd Mics. He even used attendees in the room

18

| Carolina Blitz | June - July 2015

to demonstrate the quick and simple use of your iPhone as a microphone. Slide Krowd is a new app that allows participants to view the speaker’s presentation on their own personal device during the meeting. Periscope is a real-time video streaming app.

Monday Morning, the Technology Boot Camp took off with another fast-paced session called “Conquer E-Mail Overload with Outlook” presented by Peggy Duncan with The Digital Breakthroughs Institute. Peggy discussed many ways to improve habits, etiquette, and the use of Outlook. Peggy discussed efficient tips when working in your calendar, contacts and tasks. Peggy also suggested maneuvers to help planners and suppliers organize their Inboxes which included: •

Set up a meeting with your Inbox and clean it out

•

Establish a routine for keeping your Inbox to one screen

•

Create a logical filing system and include a Follow-up Folder

•

Use your Inbox as temporary storage, not permanent

•

Don’t be a trained by the email (turn the “ding” off)

•

Set up automated answers and text replies

Chow for the troops (also known as Lunch’n Learn) was with Jim Spellos, as he presented “The Ultimate Guide to Internet Connectivity.” This was another fast-paced and highly interesting march through the technology world. Jim shared how to check the bandwidth in your meeting space, how to have an intelligent conversation with IT staff, and what questions to ask them so your meeting or event IT needs can complete the march to success.

Boot Camp ended with an overview of meeting apps with Jon Garner, from CVENT, called “The Mobility Effect.” Event apps are more popular than ever and are able to provide polling and surveys. The event app is no longer dependent on WiFi, but uses radio frequencies. n

Paula W. Greene The Duke Endowment MPI-CC Education Committee Member

July Meeting Education Thriving in the Intergenerational Workplace

About the Instructor

Without precedence, there are currently five different

Holly Sullenger, M Ed, has been successfully providing corporate

generations in the workforce – with approaches so

software and productivity training

different that misunderstandings can arise. This seminar

for over 20 years. Ms. Sullenger’s

is designed to help participants learn the characteristics

sound instructional methods,

assigned to each generation in order to promote an

coupled with a keen sense of humor

understanding that bridges the generational divide.

Participants will be shown that the most effective work teams include members from each generation.

and an amazing understanding of Holly Sullenger, M Ed

participant needs, has made her a much sought-after trainer in the southeastern region.

• The Aging Workforce and Labor Shortage Implications Holly can bring fresh, new ideas to your talented team— • Traditionals, Baby Boomers, Gen X, Gen Y, Gen Z • Benefits of a Multi-generational Team • How to Improve Cross-Generational Practices in the Workplace • How to Manage Generations Successfully

helping you position your organization for unparalleled success.

Ms. Sullenger currently leads the Technology Training Solutions unit which is positioned within the Division of Continuing Education at NC State University. Additionally, Holly is a PhD student specializing in Adult Education at NC State University.

The Generational Rumble!

will discuss the evolution of technology, our culture,

This session starts in an engaging, fun way that

led to changes in what audiences demand and what

immediately encourages all participants to let down their

planners must do to meet their needs. Shawna will

and our generations. She will show how all three have

guard. We then settle into a candid panel discussion

discuss meetings as they have evolved from 1.0, 2.0 and

with representatives from each generation, about issues

3.0, showcasing each style, so the audience gets a hands-

selected right from the audience members themselves via

on feel. Participants will learn how to deliver the highest

an anonymous poll. The session is a lively, matter-of-fact

level of engagement, ROI, and ROA (Return on Attention)

discussion with the audience encouraged to participate as

depending on the meeting’s goals and objectives, and the

well. It all ends with some words of encouragement about

audience’s demographics.

how we all can strive to build better relationships, and it About the Instructor

never has to feel like a “rumble.” We’re all on the same side: the side of serving our participants with the best

Shawna Suckow, CMP, has been

possible event experiences.

a million-dollar customer in the hospitality industry for more than

Meetings 3.0: Enough’s Enough!

No More Fluff or Boring Stuff!

20 years. She brings a unique

As the internet and technology have evolved over the

following recessions, technology

past two decades, so have our culture and our learning styles. Today’s audiences are savvier and more diverse than ever before and expect more from their attendance

understanding to how customers think, and how they’ve evolved

Shawna Suckow, CMP

advancements, and culture shifts.

Today, she is the Chairwoman of SPiN, the Senior Planners Industry

at our meetings and events – they want engagement

Network, which is now the world’s largest association

and experiential learning. Planners are competing with

comprised strictly of senior-level meeting planners -

attendees decreased tolerance for “fluff” or talking heads,

and an organization she founded back in 2008. In 2014,

shortened attention spans, and electronic diversions like

she founded The Hive Network - a community just for

phones and iPads. Add to that the challenges of serving

salespeople, offering the new C.C.S.E. (Customer-Certified

different generations and communication styles - what’s

Sales Expert) designation. Shawna is a Favorite Speaker of

a planner to do? In this session, Shawna Suckow, CMP,

2013, 2014 and Session of the Year 2014.

Carolina Blitz | June - July 2015 |

19

Meetings and events put planners front and center, and in a business that’s built on relationships, business etiquette and good old-fashioned manners play an important role.

by Kristi Casey Sanders Reprinted with permission from planyourmeetings.com

Here are some important things to keep in mind: You’re never fully dressed without a smile.

Don’t contribute to a toxic workplace. The simple act of smiling has proven benefits: It lowers your blood pressure, reduces stress, releases endorphins, boosts your immune system and makes you seem more attractive, younger, confident and successful. No wonder smiling is contagious.

Try smiling while recording your outgoing voice message or speaking on the phone; it improves your articulation and adds a pleasant note to what you’re saying.

Pay attention.

Of course you’re an expert multi-tasker; you’re a meeting planner. But make sure the people you are speaking with know you care about what they are saying. Turn off phones and Blackberries during meetings. When you’re speaking with someone on the phone, don’t distract them with the sound of you catching up on e-mails, eating lunch or driving at the same time. Give them your full attention.

Don’t depend on digital media to get your message across.

According to a study released by the Journal of Personality and Social Psychology, there’s a 50 percent chance that each e-mail you send will be misinterpreted. Do yourself, your vendors and clients a favor and call if you have important matters to discuss.

Time is money.

Don’t make people wait for you. If an appointment or a phone call is important to you, your company and your client, be on time. Similarly, respect your attendees’ time and make sure programs start on time.

Honesty is the best policy.

Know your budget and your event specifications before contacting a vendor or sending out an RFP. Don’t contact vendors you know your budget can’t accommodate. Don’t string people along if your group cannot use their services.

Be honest about how the facility or vendor can improve and earn your business; you may need to use them next time.

Olga_Korneeva/iStock/Thinkstock

Playing hardball is a bad way to make friends.

Negotiations are an art form, and honey will get you farther than vinegar. You don’t want to use a vendor that undercuts safety or service to deliver a lowball figure, so make sure that the price you agree on is what your client needs, and what the provider needs to do their best work.

Don’t be greedy.

When you are the guest on a site visit, a FAM tour or another event, you are there to network, to research and to do business. Don’t expect gifts just for showing up, don’t demand extra gift bags to take home to friends, and don’t overindulge in alcohol. Conduct yourself with respect for yourself, your peers and your hosts.

Do unto others …

Return phone calls. Don’t take out your bad mood on other people. Treat everyone you know with respect. Don’t expect to get something for nothing. Let people know when they’ve done a good job. Be supportive. Don’t get stuck obsessing about a problem: Work to find solutions with your partners. Send thank-you notes. Tip for good service.

Keep in touch with people you like working with; in this industry you never know where they’re going to end up.

Planner’s Corner: Peggy Montgomery Peggy Montgomery is the president of Meetings to Incentives, Inc. (formerly MTI Event Management & Marketing), a fullservice corporate event and meetings production, marketing and management company. During her 20 years of service in the meetings and hospitality industry, she also has worked on the vendor side of the industry as a national sales manager for convention, downtown and resort hotel properties; a director of conference services for a convention center hotel; and as an executive director for a convention and visitors bureau. Plan Your Meetings spoke with her about the role etiquette plays in the industry.

What are some of your biggest etiquette pet peeves?

A venue personnel who is not prepared for our meeting or site inspection. Some other examples are not offering something to drink during the meeting; not offering to pay for parking; not sticking to the plan that was outlined prior to the meeting; communicating information to the client that was discussed prior to the meeting as inappropriate.

Has etiquette ever cost someone your business?

Yes. In several instances where the venue personnel were either not prepared for the meeting, thus looking unorganized or unprofessional, or where the venue personnel did not exhibit the personality that is interpreted as wanting a partnership in the negotiation.

Why is etiquette important?

When venue personnel exhibit a professional personality, are upfront and honest about their offer, and treat you with respect and a positive attitude towards the potential partnership, then I am much more interested in doing business with that person or venue.

What should planners and suppliers keep in mind during the negotiation process?

Show some humility and respect. [Create an] open and honest communication and understanding towards achieving a win/win partnership. n

Kristi Casey Sanders VP of Creative/Chief Storyteller Plan Your Meetings

Carolina Blitz | April - May Carolina Blitz | June - July 2015 |

21

You probably have at least three

Leading Generation Y

generations working with you and attending your meetings. Baby Boomers are those age 51 to 69, Generation Xers are those age 35 to 50, and the Gen Yers (Millennials, Young Un’s— whatever you want to call them) are your youngest employees/ attendees. The oldest Gen Yers are turning 34 this year. A Boomer turns 60 every 7.5 seconds!

by Denise Ryan, CSP

22

| Carolina Blitz | June - July 2015

the outcome you want and then leave them alone. (And they sure would like it if the Boomers would go ahead and retire.) This generation wants a lot more feedback and a lot more recognition (remember they got rewarded for just showing up). One of my favorite Dilbert cartoons features a young staff member strolling across a meeting room saying, “Watch me walk!” Needless to say, his older coworkers are unimpressed. But I bet Mom and Dad are still Rawpixel Ltd/iStock/Thinkstock

proud. (Don’t get me started on helicopter parents!)

A grocery store manager once told me of her struggles with Gen Yers. She showed a group of them how to face the shelves in a store aisle, lining up all the

You may have

merchandise. When she returned several Each of these groups is very different. The Boomers grew up in stable two-parent homes--that all changed with the sexual revolution and women entering the workplace. Gen Xers were hammered by parental divorce and learned to rely on themselves very early. The Gen Yers didn’t grow up in nuclear families, but they were desperately wanted by their parents. All these factors are generalizations, and your experience may have been quite different. However, overall these were the trends and the generational behaviors reflect them.

For the sake of this article, let’s focus on a common complaint I hear from my clients: “These Gen Yers have no people skills!” Now, let’s not stereotype an entire generation, but let’s not ignore what obsessive use of technology can do. If you grow up communicating primarily via text and social media, how can you master crazy skills like making eye contact? It doesn’t even occur to you that texting at work might be inappropriate - you’ve been doing it at the dinner

to be the one

minutes later to check

to teach them

on their progress, all of them were in the break

that they are

room texting. It hadn’t occurred to them to

not actually

go on to the next aisle after facing the first

the center of

one. Poor work ethic or general cluelessness?

the Universe

I actually think it’s a bit of cluelessness.

and that no,

You have to be very clear and let them know exactly what

everyone does NOT get a

you expect. Of course, this is the case with

trophy—only

all employees; it’s just easier to communicate with those employees

performers do.

table for years.

who are most like you.

We all have to be able to communicate effectively, and

Secondly, get them the training they need. If they are

leaders have to make sure all their employees have the required skills. For everyone over 35, the youngest

going to have to communicate with us old folks, they are going to need the skills. They need to learn how important

employees may present some special challenges.

body language is and how to read the body language of

First, don’t assume they know what’s expected. They were

conflict—this is especially hard for them. Remember, these

kids who grew up with the “everybody gets a trophy”

are people who will break up with someone they loved

mentality. Feeling good about yourself was more important

via text message. They avoid conflict. That’s not going to

than actual performance. And they feel really good about

work when dealing with a customer or a co-worker. They

themselves. They have a great deal of confidence (after all,

need help here. They don’t know how to deal with an angry

their parents have been telling them for years how special

person face-to-face or over the phone. Don’t get mad at

they are). You can’t blame them for this - they are victims

them—just realize their life experience is very different

of good intentions. And they are what you have to work

from yours. Help them succeed.

with. So you’ll have to be very specific in explaining what you want from them and you may have to tell them things

others; they are going to need training in how to handle

Continued on page 27

you really think they should know (like “Don’t text your BFF marigold_88/iStock/Thinkstock

while you are manning the registration table” or “Don’t call our 70-year-old CEO by his first name.”). They’re not bad

Denise Ryan, CSP FireStar Speaking

employees - they’re just higher maintenance than you’re used to. Gen Xers (those 35 to 50) just want you to tell them Carolina Blitz | June - July 2015 |

23

Awards MPI-CC

2015

by Lindsay Myers

At our annual meeting in Charleston, we had the pleasure of recognizing our annual award winners.

Planner of the Year Alison Harding, CMP GTP – Global Knowledge

Alison (right) has been a consistent part of the leadership team throughout the years and has served on various committees to include EducationLite (when she started them, they were known as Dream Teams), Hospitality, Meeting Planning and Education. Her current role is chair of the Leadership and Volunteer Development Committee. She has OWNED this responsibility with pride and dedication. This role is essential to the heart of our chapter, constantly grooming potential leaders and volunteers to help our chapter flourish. Under her leadership, the team has been very successful in furthering the mission of volunteerism. As a meeting planner, she always has a busy and demanding schedule, however she still makes time for MPI-CC by recruiting new members and coaching new volunteers.

Her sacrifice of time and talent makes her an excellent choice for Planner of the Year.

24

| Carolina Blitz | June - July 2015

Supplier of the Year

Erin Moye, Senior Sales Manager, Washington Duke Inn & Golf Club

Erin (right) has been a dedicated volunteer who has served the chapter in various leadership roles for several years. During these years of service, she has been a catalyst for change to improve our chapter. When she served as President of MPI-CC, she encouraged members to read a book titled “The Spark” which provided insight on igniting one’s creativity and innovation to be a successful leader. Erin has a positive impact on developing future leaders; she leads by listening and works to improve the chapter through member feedback. Most recently, she chaired the Nominating Committee.

Tomorrow’s Leader Amelia Hodges, CMP The North Carolina Association of CPA’s Amelia (right) joined MPI-CC and immediately jumped in with both feet and became very involved in the chapter. Her enthusiasm and willingness to volunteer without hesitation is highly valued and appreciated within our organization. She co-chairs the MPI-CC Certified

The Hall of Fame Award Nancy Lowe, CMP The North Carolina Medical Society Nancy (left) is a true inspiration to many in MPICC. She is a seasoned meeting professional who leads by example. She is graceful, loyal and an ultimate professional.

Despite her busy work schedule she still finds time to give back to the chapter as a volunteer. She is able to inspire her peers to be better at what they do by simply leading with action, and by living the qualities of a meeting professional day in and day out. Her job duties are filled with major responsibilities and constant deadlines. Through it all she remains calm and always finds time for MPI. She is very involved with the Leadership & Volunteer Development Committee and the Nominating Committee. Her name is synonymous with MPI and professionalism.

The Bizzell Award of Excellence Ginny Fountain, CMP North Carolina’s Electric Cooperatives The Bizzell Award of Excellence was created in Memory of Corey D. Bizzell, a longtime member of the Carolinas Chapter of MPI. Corey exemplified excellence and dedication, not only to the chapter, but also in every aspect of his life. Bizzell was a constant advocate of elevating our meetings industry to the next level. In honor of his legacy, the President will award a chapter member who has demonstrated a superior level of excellence, passion and leadership in their service to MPI-CC.

Jag_cz/iStock/Thinkstock

Meeting Professional study group, all while enjoying a very successful meeting planning career. This year, she will be joining the MPI-CC Board as our Director of Meeting Planning.

Ginny Fountain (left) has done just that. Ginny is a true leader who serves without caring about recognition or status. Ginny serves with a passion, humility and excellence in professionalism. Leadership is action, not position; she shows that by example. Even though she has held many positions in the chapter which include President twice, she still focuses on how she can best serve as a member. As our Blitz editor she works tirelessly behind the scenes along with her committee to produce the Carolina BLITZ. No glitz, no glam, she is quietly in the background working hours on end to create something great. Her service mirrors Corey’s in many ways; he would be pleased to see the progress being made to elevate our chapter to the next level.

The President’s Award Christine Irwin, CMP The Management Office Each year, the President of MPI-CC selects a very special individual that has gone above and beyond the entire year, and was essential to the success of the President.

Malinda Harrell, MPI-CC President for the 2014-2015 year, knew exactly the person she wanted to choose.

During a heartfelt speech on the night of the annual awards, Malinda described Christine (left) as being someone who gives the phrase, ‘above and beyond’ a new meaning, as being someone who can overcome any challenge, and as being the person she could not have done the job of President without.

Christine is the person who always has the answers.

Year after year, she is the ‘go-to girl’ of the entire Board of Directors of MPI-CC, and for many of the chapter members as well. She carries the very heart of our MPI-CC chapter with her. Even when you witness her dedication and drive first hand, it’s still hard to believe anyone can accomplish so many challenging tasks at once. Our chapter is very lucky to call Christine Irwin, CMP, one of our own!

Lindsay Myers Caesars Entertainment MPI-CC Director of Awards/Recognition

Carolina Blitz | June - July 2015 |

25

Elligrin/iStock/Thinkstock

THE POWER OF (GOOD) DATA!

by Christian Savelli

I love how good business intelligence, fed by strong data,

9.

Start an analysis with a clear idea of what the final

allows me to present meaningful information that can

result should look like, but be willing to explore as

help an organization move in the right direction. I learned

the data appear.

the discipline while working for a Starwood property, then applied it at Maritz Travel in the meeting environment.

At one point, I was leading a team of about ten business analysts. As data nerds, we decided to create a Top 10 List of Data Management Tips (I doubt very much David Letterman has covered this one). We created this list in the context of strategic meetings management programs, but these rules can be applied to other environments.

10. Do not overcomplicate your meeting metrics environment, and be aware of the complexity of some deceptively simple metrics such as CPPD (cost per attendee per day).

Unfortunately, I did not practice what I preached when creating my first WEC forecast in 2013. I did not apply Rule No. 2, and I took historical data for granted. As a result, I

TOP 10 DATA MANAGEMENT TIPS

accurately predicted the wrong attendance.

1.

Learning from that mistake, for WEC 2014 and EMEC 2015,

2.

3.

Meeting-level details should be accurate in order to report on trends at the portfolio level.

I went back to raw registration data for multiple years. I

Build a thorough quality-control process and know the

on historical patterns. Consequently, paid attendance

pedigree of your data. Correct data at its source, not

was off forecast by only two attendees for both events.

manually in data extracts.

Moreover, by applying that same discipline to forecasting

Technology is an enabler not a solution to your business intelligence effort; assume ownership of your technology landscape (structure, training, reporting tools).

4.

Reporting is not business intelligence; data turns into business intelligence through analysis. Never send a report or analysis to stakeholders without proper guidance and interpretation.

5.

Use correct visual displays (charts) and avoid pie charts; it is easy to distort a story with the wrong chart choice.

6.

The content of your report is more important than the format. Get excited about the value of your data, not by

then used a data discovery tool to build forecasts based

membership numbers, our variances to projections have been below 0.3 percent for the first four months of the year--a drastic improvement compared to our forecasting ability in the previous years. On a side note, we see a lot of positive trends in MPI membership, so it is all good news.

The ability to build accurate forecasts has removed a significant level of stress from the organization. No need for let-me-explain sentences such as “we did not anticipate…” “the historical data we used was corrupted…” or “we had too much to drink when building the forecasts.”

Whatever your current operating environment is, use these rules to tell more meaningful and impactful stories using good data. n

the elegance of your solution to obtain it.

7.

Look for benchmarking information to validate your findings. Track metrics that can be aligned with benchmarking data.

8.

Align your metrics with your goals and objectives so analysis can lead to behavior changes, if so desired.

26

| Carolina Blitz | June - July 2015

Christian Savelli, Sr. Director Business Intelligence & Research Meeting Professionals International (MPI)

Great Business and Networking Opportunities!!!

Sign up today to become a partner for the MPI-CC 2015 Business Exchange.

“ “

(Comments below from 2014 MPI-CC Business Exchange partners) The business showcase was a great way for all members to come together and see what both planner and supplier could offer one another. I saw a lot of people meeting for the first time and enjoying the opportunity to learn more about what they offered and how they could work together. The panel was great and the setup of the room was conducive to moving around or sitting down to chat.

— Mica Parekh - IWP Photography & Video ____________________________________________________________________ I have always been tremendously proud to be a member of MPI-CC and participating in all of the functions that they have to offer to help us in our business opportunities. Never have I been more excited than during the Business Exchange last year. The Board has made changes that have

” ”

enhanced the meeting industry and helps make networking more meaningful and professional as in the

Business Exchange. During periods of economic readjustment, many salespeople blame their lack of success on

“conditions.” Napoleon was asked how he intended to combat seemingly unsurmountable circumstances, he replied: “Circumstances?.... I make circumstances.” We capitalized on circumstances with positive thinking, positive acting and positive selling. I look forward to more positive outcomes in the future.

— Kathy B. Flowe, CMP, The Alabama Theatre

“

____________________________________________________________________ MPI-CC did a great job on the 2014 Business Exchange by creating a fun and innovative atmosphere for networking and engagement. It was great to see planners and suppliers alike interacting in an inventive and relaxed setting. By providing a fresh spin on the traditional trade show, MPI-CC produced an excellent environment to conduct business!

— Amy Johnson – Courtyard by Marriott at Carolina Beach Oceanfront

”

Leading Generation Y Continued from page 23 This generation just doesn’t have the skills you think they

learn and are smart. They have a great deal to offer. They

should have. You can complain that their parents should

just might annoy the heck out of you along the way. You’re

have taught them, or you can teach them yourself, but you

going to have to do a lot of hand holding.

have to get them the skills somehow. They don’t know when to pick up the phone instead of sending an e-mail or texting. They don’t know that when a customer is upset it’s about making the customer happy, not fixing their own hurt feelings. They really think everything is about them.

(After all, they have dozens of Facebook friends who will comment on their every thought and action. They think washing their car is worthy of a Facebook update.) You may have to be the one to teach them that they are not actually the center of the Universe and that no, everyone does NOT get a trophy—only performers do. And you may have to teach them how to perform. But it’s okay—they want to

Thirdly, and this is going to be hard, listen to them. They want to be a part of things, to voice their opinions. They like collaboration and being part of a group. They like working for a cause they see as bigger than themselves— so let them know how they are doing that in their job with you. Talk to this group about how their work makes a difference, about how they impact the lives of others – let them post that on Facebook!

BTW, your success will depend on Gen Y, so get those trophies ready! LOL n

Carolina Blitz | June - July 2015 |

27

The Carolinas for2015!

2015!

The Carolinasmust mustattend attend event event for The Carolinas event 2015! Chapel September 17 &&18, 2015 thefor Sheraton ChapelHill Hill September 17must 18,attend 2015 at the Sheraton The Carolinas must attend event for 2015!

September 17 & 18, 2015 at the Sheraton Chapel Hill

Join your colleagues suppliers and planners planners September 17——&suppliers 18, 2015 at the Sheraton Chapel Hill Join your colleagues and alike this uniqueand andinnovative innovative Education Education && alike in in this unique PRELIMINARY AGENDA PRELIMINARYMEETING MEETING AGENDA Join your colleagues — suppliers and planners Business Exchange!

Business Exchange!

Thursday, September 17 Thursday, September 17 Join colleagues — innovative suppliers and planners& alikeyour in this unique and Education alike in this unique and & Business Exchange!

This event is slatedtoto beinnovative oneof ofthe theEducation premier and This event is slated be one premier and Business Exchange! most innovative eventsthe theCarolinas Carolinas have have seen most innovative events seen This event is slated to be one of the premier and in some time. in some time.is slated to be one of the premier and This mostevent innovative events the Carolinas have seen most innovative events in time. first It issome first come, serve,the soCarolinas don’t misshave yourseen It isin first come, first serve, so don’t miss some time. opportunity to reach planners from theyour opportunity to reach planners frommiss the It is first come, first serve, so don’t corporate, association, government andyour It is first come, first serve, so don’t miss corporate, association, government and opportunity to reach education fields in anplanners engagingfrom andtheyour opportunity toin reach planners from education fields an engaging and the corporate, association, government and educational format. corporate, association, government educational education format. fields in an engaging andand education fields an engaging andanyone who educational format.

We are offering aninearly-bird rate for signs up priorformat. to July 20th! See next for who Weeducational are offering an early-bird rate forpage anyone We areprior offering an early-bird anyone details on rates. signs up to July 20th! Seerate nextforpage for who We are offering an early-bird rate for anyone signson uprates. prior to July 20th! See next page for who details signs uponprior to July 20th!

See nextwe page for details rates.

To maximize exposure to planners, strongly details on rates. encourage exposure each exhibitor to provide package to To maximize to planners, wea strongly To exposure to planners, we strongly be maximize given away during the Business Exchange. encourage eachexposure exhibitor to providewe a package to To maximize to planners, strongly to encourage each exhibitor to provide a package be encourage given awayeach during the Business Exchange. exhibitor to provide a package to be given away during the Business Exchange. be given away during the Business Exchange.

PRELIMINARY MEETING AGENDA PRELIMINARY MEETING AGENDA

Business Casual Attire Business Casual Attire Sheraton Chapel HillHill Sheraton Chapel Thursday, September 17 3:00pm-4:15pm Education Session Business Casual Attire Thursday, September 3:00pm-4:15pm17Education Session For Business Exchange SheratonCasual ChapelAttire Hill Business For Business Exchange Partners and Planners Only Sheraton Chapel Hill 3:00pm-4:15pm Education Session Partners and Planners Only 4:30pm-6:00pm Exchange For Business Exchange 3:00pm-4:15pm Business Education Session 4:30pm-6:00pm Business Exchange 6:00pm-8:00pm For Networking Reception Partners andExchange Planners Only Business 6:00pm-8:00pm Networking Reception Partners and Planners Only 4:30pm-6:00pm Business Exchange Friday, September 18 4:30pm-6:00pm Exchange 6:00pm-8:00pm Networking Reception Friday, September Business 18 Business Attire 6:00pm-8:00pm Networking Reception Sheraton BusinessChapel Attire Hill

Friday, September 18 Sheraton Chapel Hill18Breakfast & Business 7:30am-9:00am Business Attire Friday, September Exchange 7:30am-9:00am Breakfast & Business SheratonAttire Chapel Hill Business 9:00am-10:15am Education Sheraton Chapel Hill Exchange 7:30am-9:00am Breakfast &Session Business 10:15am-10:30am Morning Break & Business Exchange 7:30am-9:00am Breakfast & Business 9:00am-10:15am Education Session Exchange 9:00am-10:15am Session 10:15am-10:30amEducation Morning Break & Business 10:30am-12:00pm 9:00am-10:15am Education Session 10:15am-10:30am Morning Break & Business Exchange Exchange 10:15am-10:30am Morning Break & Business 10:30am-12:00pm Education Session 10:30am-12:00pm Exchange Education Session 10:30am-12:00pm Education Session

MPI-CC Business Exchange Partner Registration MPI-CCBusiness Business Exchange PartnerRegistration Registration September 17-18,Partner 2015 MPI-CC Exchange September 17-18,2015 2015 September 17-18, MPI-CC Business Exchange Partner Registration MPI-CC Business Exchange Partner Registration R E G I S T R AT I O N EXHIBITING FEES September 17-18,2015 2015 September 17-18, MPI-CC Business Exchange Partner Registration Email to: Kay@TheManagementOffice.com E GIregistration  EXHIBITING FEES R RE G SI ST TR RA A T TI OI ON N EXHIBITING FEES Register by fax:to:MPI-CC (704) 333-6927 Business Exchange Partner Registration Email registration Kay@TheManagementOffice.com September 17-18, 2015  Email registration to: Kay@TheManagementOffice.com 

Prior to or July 20

After July 20, 2015

Member

Prior July After July 2015 $450 $510 Prior to to or or July 2020  After July 20,20, 2015 Non-Member Member $600  $660 $450 $510 Member $450  $510 Prior July After July 2015 EXHIBITING FEES Prior to to or or July 2020 After July 20,20, 2015 EXHIBITING FEES Annual Sponsor  $390  $450 Non-Member  $600  $660 Non-Member  $600  $660 Member $450 $510 Member  $450 $510 Prior to or July 20  After July 20, 2015 EXHIBITING FEES Annual Sponsor $390 $450 Annual Sponsor  $390  $450 Non-Member  $600  $660 REPRESENTATIVES Non-Member  $600 $660 Prior to or July 20  After July Member FEES EXHIBITING  $450  $51020, 2015 Only oneSponsor (1) complimentary meeting registration isincluded Annual  $390 $450 Annual Sponsor  $390  $450 REPRESENTATIVES Member Non-Member  $450  $510 REPRESENTATIVES $600 Additional $660 with the Business Exchange registration.

E GI Mail I ST TR RA A TIfax: N 333-6927 check to: R RE G SRegister Tbyfax: OI OMPI-CC N(704) September 17-18, 2015 Register by (704) 333-6927Road Camden Email registration to:1800 Kay@TheManagementOffice.com Email registration to:to: Kay@TheManagementOffice.com Mail check MPI-CC R E GMail I S Tcheck RA Tfax: I OSuite N 107333-6927 to: MPI-CC #213 Register (704) 1800 Camden Road Register byby fax: (704) 333-6927 1800 Camden Road Charlotte, 28203 Email registration to: Kay@TheManagementOffice.com R E G I S Mail T R check AT I O NSuite 107NC#213 to: MPI-CC

Suite 107 #213 Mail check to: MPI-CC Register byto: fax:Kay@TheManagementOffice.com (704) 333-6927 Email registration Charlotte, 28203 1800 Camden Road Charlotte, NCNC 28203 1800 Camden Road PERSONAL INFORMATION Suite 107 #213 Mail check MPI-CC Register by fax:to:(704) 333-6927 Suite 107 #213 Charlotte, 28203 1800 Camden Road Charlotte, NCNC 28203 Mail check to: MPI-CC PERSONAL INFORMATION PERSONAL INFORMATION Suite 107 #213 1800 Camden Road First Name MI Last Name Charlotte, NC 28203 Suite 107 #213 PERSONAL INFORMATION PERSONAL INFORMATION First Name Last Name Charlotte, 28203 First Name MIMINCLast Name Affiliation (Company) Title PERSONAL INFORMATION First Name

First Name INFORMATION PERSONAL Affiliation (Company) Affiliation (Company)

Last Name MIMI Last Name Title Title MI Last Name Title Title MI Last Name

Street FirstAddress Name or PO Box Affiliation (Company) Affiliation (Company) First Name Street Address Box Street Address or or POPO Box City Affiliation (Company) Title State Zip Street Address or PO Box Street Address or PO Box Affiliation (Company) Title City State ZipZip City State Phone Fax Street Address or PO Box City State ZipZip City State Street Address or PO Box Phone Phone FaxFax Email City State Zip Phone Phone FaxFax Email City State Zip Email Emergency Contact Name Phone Fax Email Email Emergency Contact Name Phone Fax Emergency Contact Name Relationship Phone Email Emergency Contact Name Emergency Contact Name SPONSORSHIPS AVAILABLE Relationship Phone Email Relationship Phone Program Sponsor - $1,000 SPONSORSHIPS AVAILABLE Emergency Contact Name Receive podium time prior to the Phone educational program SPONSORSHIPS AVAILABLE Relationship Program Sponsor - Friday, $1,000sponsor Relationship Phone recognition and a on either Thursday or Program Sponsor - $1,000 Emergency Contact Name

Receive podium time prior educational program SPONSORSHIPS AVAILABLE complimentary meeting registration.

Receive podium time prior toto thethe educational program SPONSORSHIPS AVAILABLE Relationship Phone recognition and a on either Thursday or Friday, sponsor Program Sponsor $1,000 on either Sponsor Thursday-or Friday, sponsor recognition and a Program $1,000 complimentary meeting registration.

Receive podium time prior the educational program ONLY TWO AVAILABLE! complimentary meeting registration.

Relationship Phone SPONSORSHIPS AVAILABLE Receive podium time prior toto the educational program on either Thursday or Friday, sponsor recognition and Program Sponsor $1,000 onONLY eitherTWO Thursday or Friday, sponsor recognition and a a SPONSORSHIPS AVAILABLE AVAILABLE! complimentary meeting registration.

Break Sponsor -meeting $500 ONLY TWO AVAILABLE! Receive podium time prior to the educational program complimentary registration.

Program Sponsor - $1,000 and a complimentary meeting Receive sponsor recognition on either Thursday or Friday, sponsor recognition and a Receive podium time prior to the educational program Break Sponsor $500 ONLY TWO AVAILABLE! registration.

Break Sponsor - $500 complimentary meeting registration.

ONLY TWO AVAILABLE! onReceive either Thursday or Friday, sponsor recognition andmeeting a sponsor recognition and a complimentary Receive sponsor recognition and a complimentary meeting complimentary meeting registration. registration.

Break Sponsor - $500 Bag Sponsor - $250 plus the production of bags registration.

ONLY TWO AVAILABLE! Break Sponsor - $500 Receive sponsor recognition and a complimentary meeting Receive sponsor recognition and a complimentary ONLY TWO AVAILABLE! Bag Sponsor - $250 plus the production of bags meeting registration.

Program Sponsor $1,000 Bag Sponsor $250 plus the production of bags  Break Sponsor $500 registration.

Receive sponsor recognition and a complimentary meeting Break Sponsor - $500 Break Sponsor -Sponsor Program Sponsor - the $1,000  Sponsor Bag Sponsor - $500 $250 plus production bags Program - the $1,000 registration.  Bag $250 plus production of of bags Receive sponsor recognition and a complimentary meeting Bag Sponsor $250 plus production of bags Break Sponsor $500   Break registration.

Sponsor - $500- $1,000 Bag Program Sponsor  Sponsor Sponsor - $250 plus the production of bags - $1,000  Program Bag Sponsor - $250 plus production of bags Bag Sponsor - plus $250 plus production bags  Break Sponsor $500 Bag Sponsor $250 the production ofofbags  Sponsor $500  Break Program Sponsor - $1,000 Bag Sponsor - $250 plus production bags Bag Sponsor - $250 plus production of of bags  Program Sponsor $1,000 Break Sponsor - -$500

 Bag Sponsor Sponsor -- $500 $250 plus production of bags  Break  Bag Sponsor - $250 plus production of bags

Only one complimentary meeting registration included is included Only one (1)(1) complimentary meeting representatives have to register for theregistration meeting.is Annual Sponsor Non-Member  $390 $450  $600 $660 with the Business Exchange registration.

Additional REPRESENTATIVES with the Business Exchange registration. Additional REPRESENTATIVES Annual Sponsor representatives have register for meeting.  $390 is$450 Only one complimentary meeting registration is included representatives have toto register for thethe meeting.

Only one (1)(1) complimentary meeting registration included 1.

(First Attendee) with the Business Exchange registration.

Additional REPRESENTATIVES with Business Exchange registration. Additional the Attending Thursday Education 1.

(First Attendee) representatives have register meeting. is included Only one (1) complimentary meeting registration 1.

(First Attendee) representatives have toto register forfor thethe meeting.

REPRESENTATIVES with the Business Exchange registration.

Additional  Attending Thursday Education Only one (1) complimentary meeting registration is included (Second Attending Thursday Education 2. 1.

Attendee) (First Attendee) representatives have to register for the meeting.

1. (First Attendee) with the Business Exchange registration. Additional  Attending Thursday Education (Second Attendee) Attending Thursday Education representatives have to register for the meeting.

2. 2.

Attendee) (Second Attending Thursday Education 1.  (First Attendee) Attending Thursday Education  Attending Thursday Education 2.(First Attendee) (Second Attending Thursday Education 1.

Attendee) PAYMENT INFORMATION 2.

(Second Attendee)

Check/Visa/Master Card and American Attending Thursday EducationExpress payments accepted.  Attending Thursday Education Attending Thursday Education PAYMENT INFORMATION 2. (Second Attendee) If paying with a check, a credit card number is required in order to PAYMENT INFORMATION Check/Visa/Master Card and American payments accepted. confirm registration.

Checks must Express beExpress mailed to the office prior to Check/Visa/Master Card and American payments accepted. your Attending Thursday Education 2. If (Second Attendee) paying with a check, a the credit card number isatrequired in order to PAYMENT INFORMATION the meeting or delivered to registration staff the meeting.

Iftothe If paying with a check, a credit card number is required in order PAYMENT INFORMATION confirm your registration.

Checks must be mailed to the office prior  Attending Thursday Education Check/Visa/Master Card and American Express payments accepted. check is not then the credit cardExpress bepayments charged. confirm yourreceived, registration.

Checks must bewill mailed to the office prior to to Check/Visa/Master Card and American accepted. the meeting or delivered to the registration staff at the meeting.

Iftothe If paying with a check, a credit card number is required in order thepaying meeting or INFORMATION to the registration staff at the meeting.

PAYMENT If adelivered check, athen credit card number is required in orderIftothe check is&with not received, the credit card will be charged. confirm your registration.

Checks must be mailed to the office prior Meeting Hospitality Industry Guests must register as Non-Members check is not received, then the credit card will be charged.

Check/Visa/Master Card and American Express payments accepted. confirm yourINFORMATION registration. Checks must be mailed to the office prior to to PAYMENT the meeting or the registration staff at the meeting.

Iftothe and pay thewith registration fee.

Registrations received after July 20, Ifmeeting paying adelivered check,to a to credit card number isatrequired in order the or delivered the registration staff the meeting.

If 2015 the Meeting & Hospitality Industry Guests must register as Non-Members Check/Visa/Master Card and American Express payments accepted. check is not received, then the credit card will be charged. will incur a higher registration fee, as indicated above.

Registrations Meeting & Hospitality Industry Guests must register as Non-Members confirm your registration.

Checks must be mailed to the office prior to check ispay not received, then the card willisreceived be charged. and the fee.credit Registrations after July 20, 2015 If paying with aregistration check, a credit card number required inJuly order may be canceled without penalty prior to Friday, 28, 2015. and the registration fee. received 20,to 2015 thepay meeting or delivered to Registrations the registration staff August atafter the meeting.

If the will incur higher registration fee, indicated above.

Registrations confirm your Checks must be mailed to the office prior to Meeting &a registration.

Hospitality Industry Guests must register as Non-Members Cancellations received after that date and ‘no shows’ will be billed. will incur higher registration as as indicated above.

Registrations check is&anot received, then thefee, credit card will be charged.

Meeting Hospitality Industry Guests must register as Non-Members may be canceled without penalty prior to Friday, August 28, 2015. the meeting or delivered to the registration staff at the meeting.

If the2015 and pay the registration fee.

Registrations received after July 20, may pay be canceled withoutfee. penalty prior to Friday, August 28, 2015. and thereceived, registration Registrations received afterwill July 20, 2015 Cancellations received after that date and ‘no shows’ be billed. check isincur not then thethat credit card will be charged. will a higher registration fee, as indicated above.

Registrations Cancellations received after date and ‘no shows’ will be billed. & Hospitality Industry Guests must register as Non-Members willMeeting incur a higher fee, as indicated above.

Registrations I will bringregistration my check in the amount of $____________ be canceled without penalty prior Friday, August 28, 2015. and the registration fee.

Registrations received after 20, 2015 may bepay canceled without penalty prior to to Friday, August 28,July 2015. may Meeting & Hospitality Industry Guests must register as Non-Members to the meeting.

Cancellations received after that date and ‘no shows’ will be billed. will incur a higher registration fee, as indicated above.

Registrations Cancellations received after that date and ‘no shows’ will be billed.

I will bring my check in the amount of $____________ and payI the registration fee. Registrations received after July 20, 2015 will bring my check in theprior amount of $____________ be canceled without penalty to Friday, August 28, 2015. may the meeting. will incur ato higher registration fee, as(Federal indicatedTax above.

Registrations to the meeting.

Make check payable to MPI-CC ID #31-1135138).

Cancellations received after that date and ‘no shows’ will be billed. may beIcanceled without penalty prior to Friday, August 28, 2015.

I will bring my check in the amount of $____________ will bring my check in the amount of $____________  received after date and ‘no shows’ will#31-1135138). be billed.  Make check payable tothat MPI-CC (Federal Tax ID to payment the meeting.

ICancellations authorize by:

Make check to the payable meeting.to MPI-CC (Federal Tax ID #31-1135138).

I will bring my check in the amount of $____________  Visa   AMEX IMake authorize payment by:MasterCard check payable MPI-CC (Federal #31-1135138). to payment the meeting.

I authorize Make check payable toto MPI-CC Tax IDID #31-1135138).

I will bring myby: check in the(Federal amount ofTax $____________  Visa Guarantee by:  MasterCard  AMEX to the meeting. IMake Visa toMasterCard  AMEX authorize payment check payable MPI-CC (Federal Tax ID #31-1135138).

I authorize payment by:by:  Visa  MasterCard  AMEX Guarantee by: Guarantee Visa  MasterCard  AMEX Make checkby: payable to MPI-CC (Federal Tax #31-1135138).  Visa  MasterCard ID AMEX I authorize payment by: Visa  MasterCard  AMEX  Visa  MasterCard  AMEX Guarantee by: IGuarantee authorize payment by:  MasterCard Credit Card #by: Exp.  Visa Date AMEX

 Visa Visa  Visa Guarantee by: Credit Card Credit Card # #

MasterCard MasterCard  MasterCard

Credit Card #

 MasterCard  MasterCard

Signature by: Guarantee  Visa Credit Card # Signature  Visa Signature

Credit Card # Signature Signature Credit Card #

 AMEX AMEX  AMEX Exp. Date Exp. Date  AMEX Exp. Date Exp. Date  AMEX Exp. Date Exp. Date

Signature Signature

Carolina Blitz | June - July 2015 |

29

board meeting highlights Board of Directors Meeting Minutes May 17, 2015 | Charleston, SC

by Christine Irwin, CMP

Attendees: Vince Chelena, Alyce Kelly, CHSP, Amy Johnson,

• Our current member

Maureen Donovan, Alison Harding, CMP, GTP, Diane

retention without students is

Weems, Karolyn Stone, CMP, CHSP, Jeanette Keys, Lori

73.4%.

Hedrick, CMP, MHA, CMM, Tarshi McCoy, TMP, Nicole Robinson, Christian Schroeder, Malinda Harrell, CMP,

• YTD the percentage of members

CASE and Christine Irwin, CMP

that have volunteered is at 30.89%

Excused Absences: Laura Barnes, CMP, Alison Jenkins,

metric points.

Barbara Dragan, Erin Moye, Tonya Miller, CMP, Lindsay Myers Malinda Harrell, CMP, CASE, called the meeting to order.

Minutes: Christian Schroeder presented the minutes from

– we need to maintain 31% in order to receive three

• Our chapter satisfaction score came in at 8.08%, which surpassed our “exceed goal” of 8.05% and we’ll receive two points for that.

• The financials will be hard to judge because cash

the March 17, 2015 Board of Directors Meeting and made a

flow is not spread evenly throughout the year, but

motion to approve.

we currently have a gross margin of 6.59%, which if

Motion: Christian Schroeder made a motion to approve the March 17, 2015 Board of Directors Meeting Minutes as presented.

Second: Karolyn Stone, CMP, CHSP Vote: Approved Financials: Alyce Kelly, CHSP presented the April P&L statement, Balance Sheet and Aging Report.

maintained, will get us two incentive points.

• All other metrics that we track for our chapter’s benefit are all in line.

Consent Agenda: Malinda Harrell, CMP, CASE asked for a motion to approve the consent agenda.

Motion: Alyce Kelly, CHSP made a motion to approve the Consent Agenda as presented.

Motion: Alyce Kelly, CHSP made a motion to approve the April

Second: Karolyn Stone, CHSP, CMP

P&L and Balance Sheet as presented.

Vote: Approved

Second: Karolyn Stone, CMP, CHSP Vote: Approved Alyce Kelly, CHSP reviewed the 2015-2016 Budget.

Motion: Alyce Kelly, CHSP made a motion to approve the 20152016 Budget as presented.

Second: Jeanette Keys Vote: Approved Chapter Office: Christine Irwin, CMP reviewed the April Metric Report and the Annual Meeting App. Metrics • We have 100 new members as of the end of April and

Bylaws and Policies: Christian Schroeder presented the recommended bylaws and policy changes to the Board of Directors. Suggested changes that had previously been emailed included updating board references based on the restructure, such as Director of Marketing instead of Director of Publications, and terminology updates, such as the Hall of Fame Award instead of Legacy Award and general education meetings replacing EdPlus and/or EdLite.

Motion: Christian Schroeder made a motion to revise the MPICC Policy Manual as submitted via e-mail with one additional amendment on the Nancy B Holder Scholarship Policy – to award not more than 40% of the total annual scholarship budget to a member(s) of the Board of Directors.

need 14 more before June 30 in order to receive our

Second: Amy Johnson

three metric points.

Discussion: Christian Schroeder recommended revising the following statement, “Not more than 20% of the total annual scholarship budget can be awarded to a member(s) of the Board

30

| Carolina Blitz | June - July 2015

of Directors” to read “Not more than 40% of the total annual

Location: Courtyard by Marriott Carolina Beach

scholarship budget can be awarded to a member(s) of the Board

Note that the Mid-Year Board Retreat will be held

of Directors.”

November 4-5, 2015 prior to the chapter meeting.

Vote: Approved No Bylaw revisions were recommended.

VAMPI: Christian Schroeder announced that the VAMPI Annual meeting will be held on August 20-21, 2015 at the Great Wolf Lodge in Williamsburg, VA. They will give us the VAMPI rate and we are still looking at potentially cross-promoting with them in exchange for our September Education & Business Exchange.

Board Transition: Christian Schroeder reported that the 2015-2016 Board of Directors had a very strong retreat in Winston-Salem on April 30 – May 1. The 2014-2015 Board of Directors still has one more board report due for the July Board meeting (because the report will be on May and June

Motion: Christian Schroeder made a motion to accept the July and November dates and locations as presented.

Second: Alyce Kelly, CHSP Vote: Approved Education: Malinda Harrell, CMP, CASE reviewed the results from the March Meeting survey and addressed feedback with the Board.

Next Board Meeting: Malinda Harrell, CMP, CASE announced that the next board meeting would be held on Monday, July 13, at 1:00 pm at the Durham Hotel in Durham, NC. Meeting Adjourned. n

items), so he encouraged the outgoing Board to do their final report with the appropriate incoming Board member to better assist in the transition for the next year.

2015-2016 Nancy B Holder Scholarships: Malinda Harrell, CMP, CASE presented the scholarship candidates and

Christine Irwin, CMP The Management Office

scores from the scholarship committee on behalf of Lindsay Myers.

Motion: Christian Schroeder made a motion to create three $500 scholarships to be awarded to the top three point scorers based on the scholarship committees evaluations.

Second: Karolyn Stone, CMP, CHSP Vote: Approved

Why Buy MPI? Thank you, MPI-CC members who participated in the Buy MPI program. A special thank you to team members Brent Lancaster, CMP, Molly Johnson, CMP,

The 2015-2016 Nancy B Holder Scholarship winners are

and Heide Roland for all the efforts and promotion

Alison Harding, CMP, GTP, Tim Miron, and John Cruz,

that they put into the program.

CMM, each receiving a $500 scholarship.

We are pleased to announce the winners of the

TMO Contract: Malinda Harrell, CMP, CASE reported that it

annual drawing for Buy MPI participation for the

is time to renew The Management Office Contract.

past year.

Motion: Christian Schroeder made a motion to accept the

Barbara Dragan, Sr. Sales Manager, The Westin

contract renewal for TMO for another two years.

Charlotte, NC, won the Loews Don CeSar Hotel, St.

Second: Amy Johnson

Petersburg, Florida, package which had a two-night

Vote: Approved

stay, including tax and resort fee.

Meeting Planning: Lori Hedrick, CMP, CMM, MHA

Mandy Lowe, CMP, CMM, Director of Events, NC

presented the proposed July and November meeting dates

Association of Realtors, won the Astor Crown Plaza,

and locations.

New Orleans package.

• July Meeting

Members, please continue to support each other in

July 13-14, 2015 (following the AENC Annual Meeting)

business and wear your Buy MPI Ribbon. Watch for

Durham, NC

the Buy MPI Launch for the upcoming year. n

Location: The Durham Hotel and The Durham Convention Center – we would have functions at both locations.

• November Meeting November 5-6, 2015

Linda Ilsley, CMP LPI Events MPI-CC Past President

Carolina Beach, NC Carolina Blitz | June - July 2015 |

31

2015 MPI-CC Scholarship Winners

by Lindsay Myers

Each year, MPI-CC offers our membership the opportunity

plans to use this scholarship money to attend IMEX this

to apply for scholarships intended to assist members

year where he will focus on the educational element of the

with the advancement of their careers. The following

show and bring some of that valuable information back to

individuals were awarded a Nancy B. Holder Scholarship

share with our chapter.

for 2015-2016.

John’s future goals as a meeting professional include Alison Harding, CMP, GTP,

remaining an active planner member of MPI-CC.

Global Knowledge

He feels passionate about utilizing his 27 years of

Alison is a nine-year member of

diverse experience to assist in mentoring new chapter

MPI-CC, and in those nine years

members. He will do anything possible to increase

she has been an exceptionally

planner attendance, planner volunteerism, and planner

dedicated volunteer, serving

recruitment.

on multiple committees and in many leadership positions. She was just inducted to the Board

Congratulations, John! MPI-CC thanks you for your continued dedication and service.

of MPI-CC as our VP of Membership, and has spent the

Tim Miron,

last two years as the Committee Chair of the Leadership

The Ritz-Carlton, Charlotte

and Volunteer Development Committee. Her professional

As a 14 year member of MPI-

achievements include being named Meeting Planner to

CC, Tim Miron is a truly valued

Watch by Convention South Magazine, achieving her

part of our organization. In past

Global Travel Professional designation, receiving the

years, he has served on the

Tomorrow’s Leader Award from MPI-CC in 2008, and she

Board of Directors, is currently

was recently named our chapter’s 2015 Planner of the Year.

serving on the Leadership Development Committee, and

Alison plans to use her scholarship to assist with her career goal of obtaining her CMM designation. She feels very passionate about her MPI-CC family, and is appreciative of all that she has learned through being an active member of our chapter. Many times she has brought things she has learned at MPI meetings back to the office with her, and feels that with the education MPI affords her, she is able to continually sharpen her professional performance.

was the recipient of the MPI-CC President’s Award in 2008. Tim also currently serves as the President of the Board of Directors for the Community Culinary School of Charlotte, and is on the Advisory Board of the UNC-Charlotte Meetings & Events Program.

Tim plans to use this scholarship to attend WEC in August 2015, and wants to expand his knowledge on upcoming trends in industry, social media, and communication

Alison – we wish you only the best this year can bring, and know that as you sit for your CMM and serve as our VP of Membership, the sky is the limit for a true professional such as yourself.

across generations. He would also like to focus on learning ways to keep younger members involved in our chapter.

Tim truly loves our MPI-CC chapter and has many fond memories of the lifelong friendships and lessons he has learned from being active in our chapter. The thing that

John Cruz,

really stands out to him is how much being extremely

Blue Cross and Blue Shield of NC

involved in the chapter has enhanced his education, his

John has been a very dedicated

career, and his life. His future plans include working with

member of MPI-CC for 19 years,

young professionals who plan to spend their careers in the

and continues to be very active,

meetings industry.

having attended seven of the last eight chapter meetings. John has held several leadership roles

Thank you for your continued service and dedication, Tim! n

within our organization, and is currently devoting his time and experience to projects that will help bring more local planner attendance to our organization. He is a past recipient of a Pat on the Back Award and was named the 2013 Planner of the Year. John

32

| Carolina Blitz | June - July 2015

Lindsay Myers Caesars Entertainment MPI-CC Director of Awards/Recognition

Keep it fresh. Meet in Durham…really.

Durham, NC is a creative, diverse, colorful, and entrepreneurial destination that is easily accessible with an international airport just 11 minutes from Downtown, an affordable selection of over 7,500 hotel rooms, and the home of the world-famous Research Triangle Park.

Durham is also unique. It’s not like everywhere—or anywhere—else; there is no location amnesia here. You will know you have been to a unique city that literally has something new for your attendees, fresh daily!

Come see what Durham is all about!

Carolina Blitz | June - July 2015 |

29

monthly meeting planner

July 13-14, 2015

September 17-18, 2015

July Meeting

Education & Business Exchange

Durham, NC

Chapel Hill, NC

The Durham Hotel and

Sheraton Chapel Hill

The Durham Convention Center November 5-6. 2015 August 1-4, 2015

November Meeting

MPI World Education Congress

Carolina Beach, NC

San Francisco, CA

Courtyard by Marriott Carolina Beach

Reminder: Deadline for submissions for the next Carolina Blitz is July 24, 2015. Please submit any articles or photographs to be considered for publication to Editor-In-Chief Ginny Fountain , CMP, at Ginny.Fountain@ncemcs.com.

FYV-473c-Events-Ad-3.5x4.75-FINAL-[021615]-RW.pdf

Find yourself in good company in Greenville, NC Meetings executives find themselves well attended to in Greenville, North Carolina. Planners enjoy unmatched event services and visitors find themselves the absolute center of attention in our two hospitality areas: the newly-expanded facilities of the Convention Center District, and the Uptown Greenville District hub for dining, arts and recreation opportunities.

Point your meetings in our direction. You won’t find better company!

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GREENVILLE-PITT COUNTY CONVENTION & VISITORS BUREAU

www.visitgreenvillenc.com • 800-537-5564

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WE’VE HOSTED MEETINGS OF ALL SIZES, INCLUDING ONES THAT SHAPED OUR COUNTRY. Beyond our deft hand for well-run assemblies, Cumberland County offers an impressive array of venues, amenities and attractions to enhance anyone’s meeting scope. So turn to the region that’s hosted meetings that helped shape history–let our dedicated staff shape a proposal for you. Give us a call at 1-888-98-HEROES to get started.

VISITFAYETTEVILLENC.COM

Fayetteville, NC was the only namesake city visited

by Lafayette.

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