Create an Exceptional Customer Journey With Your Website How frustrating does it feel when you run through almost entire supermarket to buy groceries from your list and there are still some that you couldn't sign off your list? You would pledge never to go back to that supermarket no matter what. The same experience could happen digitally on your website if things are mayhem and user gets lost while trying to find out information he is looking for.
In today’s era of technology, digital journey is not just limited to visiting website. A user can actually go and report about bad experience of your site on social media and will leave you embarrassed like never before. Below are few tips to create a positive long lasting impression on your customers though your website:
Plan out right Plan out on paper what kind of features do you want to highlight on your website. If you already have a website that you are planning to redesign, check google analytics and try to understand why some of your important pages never got views and how you can improve to highlight them.
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