Covid-19 Policy Statement - General

Covid-19 Policy Statement General 12.05.2021

WE WANT TO SHARE WITH YOU WHAT WE’RE DOING TO MINIMISE THE RISK FROM CORONAVIRUS COVID-19 TO OUR WHOLE COMMUNITY We request that you wear a face covering around the Centre, unless exempt or during an activity. If a face covering is taken into a fitness area it must be kept on the person/in a pocket. A face covering MUST be worn on the swimming spectator area.

Please do not enter the building if you, or anyone in your household have any signs of Coronavirus COVID-19 Symptoms (see gov.uk for guidelines). Those who are at high risk should follow the medical guidance issued to them at all times.

We’re really looking forward to seeing you again and can’t wait to catch up, but for the time being, whilst following Government Guidelines, we ask that you keep your visit limited to your Activity Booking only. This is to ensure the safety of all Members and Colleagues.

We are following guideline restrictions on the number of people allowed in each area of the Centre at any one time, therefore, Pre-Booking & Pre-Payment of your activity MUST be made before arriving at the Centre (see Activity Booking Guide).

Entry to the Centre will not be allowed without a booking in place. Please have your booking confimation & membership card ready on arrival.

All bookings can be made 21 days in advance. View Timetable here.

Please arrive at the Centre already dressed in clothing suitable for your activity (swimwear on under your outer clothing).

Dry Changing Rooms are open for essential use only (see fitness policy).

Wet Changing Rooms are open, but for restricted use by swimmers only (see swimming policy).

You may only bring a minimal amount of essential items into The Centre which must be put into a locker before you attend your activity (see our Fitness & Swimming Policies for exceptions; where we do ask you to take belongings into some activity areas).

Please be patient, respect social distancing rules & use hand sanitiser provided before & after using lockers (locker tokens are available to purchase from Reception - Tokens & £1 coins will not be lent out).

In line with Guidance from Swim England Children under the age of 16 are not allowed in the Swimming Pool for a general swim visit but can attend the following: • Attending a pre-booked/paid lesson with a Centre Instructor.

• Under16s Lane Swimming; members of Canterbury Kings Swim Academy & Club Swimmers can book a swim session. Parent/Carer must remain onsite during session.

• Bookable Family Swimming Sessions for 2 household only.

One double lane per group with pool equipment available.

Booking by phone only. Payment must be made at time of booking (normal swimming ratio, guidelines & fees apply). 1 hour booking slot includes changing times & exiting the Centre.

All employees have received Coronavirus COVID-19 training before returning to work.

We encourage Members to bring their own swimming aids (e.g. kickboards & pull-buoys). You can purchase those and much more from our Online Shop.

Items purchased will be available to collect from Reception (we do not currently offer a delivery service).

Please respect social distancing whilst in our facility and be considerate of users with sight impairment who may not be able to see social distancing signs & guidance.

To keep the Centre as clear & safe as possible for all users, please direct your enquiry to us via email or phone us; 01227 595602 rather than waiting to ask at Reception.

It is down to the individual customer to take reasonable personal responsibility when visiting and taking part in physical activity at The King’s School Recreation Centre.

Please see additional Fitness & Swimming Policy Statements for guidance in individual areas.

CLEANING & HYGIENE If there is a case of COVID-19 in the facility, we will follow the PHE Guidance for sanitising the area.

We are carrying out more regular cleaning of high-contact touch points throughout the premises. As well as increasing the frequency of our rigorous cleaning programme.

We have installed more automatic sanitising units for your use when entering & moving around the Centre.

Please practice good hygiene techniques by regularly washing your hands

ACTIVITY BOOKING GUIDE We are following guideline restrictions on the number of people allowed in each area of the Centre at any one time, therefore, Pre-Booking & Pre-Payment of your activity MUST be made before arriving at the Centre.

Entry to the Centre will not be allowed without a booking in place.

Please have your booking confimation & membership card ready on arrival.

Please book your Activity via your *members portal on our website or over the phone 01227 595602. Full payment must be made at time of booking (*excluding courses/swimming lessons/1:1 sessions/family swim slots).

All bookings can be made 21 days in advance. View Timetable here.

Please make card/contactless payments wherever possible.

GETTING AROUND THE BUILDING For the benefit of all Centre users and Employees we ask that you respect & follow the directional signs & floor arrows to help navigate your way in, around and out of the Centre.

The main front automatic doors are in use for entry to the building.

All “Dry Side” users MUST EXIT the Centre via the SQUASH COURT FIRE EXIT, and return to the Car Park from the side of the building (disabled users & massage clients may exit through the main front doors).

All Swimmers MUST EXIT through the main front doors to return to the Car Park.

In the event of a fire please follow FIRE ACTION signage & evacuate the building via the nearest fire exit.

ON ARRIVAL If you arrive ahead of your booking, please wait in your car/car park until 5 mins before your booking starts.

On arrival at the Centre please queue according to the guidance on the floor outside & inside Reception (max of 2 people).

Have your membership card & booking confirmation email ready so that we can get you into your activity as quickly as possible (we have introduced screens in our Reception area to protect the health of both Members & Colleagues).

Use your contactless Membership Card or Egym Band to swipe through the turnstiles as normal and go directly to the Activity area for your booking (Silver & Non Members will be given access by the Receptionist).

For now, you do not need to sign your car in on a register at Reception.

CANCELLATIONS All cancellations must be made by phone 01227 595602. We ask you to give us no less than 2 hour’s notice for an activity cancellation.

24 hour cancellation notice remains in place for online bookings, Private Swimming Lessons & Personal Training Sessions (please see our members Rules & Regulations).

Anything less than this or non-attendance will be charged the class fee (Platinum Members will be charged the Gold Membership fee for a Class cancellation. Platinum & Gold Members will be charged the Silver Membership fee for a Swimming/Gym/Fitness Suite cancellation).

Anyone persistently not attending bookings will be charged & may have their weekly number of bookings restricted each week, at the discretion of the Centre Manager.

GENERAL AREAS TOILET AREAS Please observe social distancing and hygiene guidelines.

A L L S P E C T A T O R A R E A S A R E C L O S E D with the exception of...

Swimming Spectator Area - only for use by one parent/carer per child attending a swimming lesson (Face covering must be worn).

The Lounge Area - available for use but must adhere to the rule of 6 or two households, as well as social distancing rules and wearing face coverings.

WATER FOUNTAINS/BOTTLES Please bring your own water bottles already filled, wherever possible. Water Bottle refill is available from the fountains, but cannot be used by mouth.

Re-usable water bottles & bottled water is available to purchase.

LIFT USAGE Restricted to one person only - unless you are from the same household.

BIKE RACK Please respect social distancing guidelines when securing your bike to the rack and apply hand sanitiser before and after use. We will be increasing the number of times the rack is cleaned throughout the day.

VENDING MACHINES Available for use, with touchpoints being cleaned more frequently. Please use contactless payment wherever possible.

LOST PROPERTY All items will be sanitised before being stored - a fabric sanitiser will be used for clothes/towels/shoes etc. All other items will be sanitised with wipes. All items will be available for immediate collection.

TAKE AWAY COFFEE & FWIP ICE CREAM Will only be served at the discretion of the Receptionist i.e. If the Reception area is clear of any queue and according to Guidance for food businesses on Coronavirus (COVID-19).

Employees will wear a new pair of disposable gloves before serving food or drink. Customer to sanitise hands before using sugars and stirrers. There will be more frequent cleaning of the catering and associated areas.

S P O R T S & S E R V I C E S ; You must bring your own sports equipment with the exception of Junior Holiday Activities.

COLLECTION OF UNDER 14s FROM DRY SIDE JUNIOR ACTIVITIES The parent/carer pick up point is located outside the front entrance by the bike rack.

TENNIS Court hire is available for both Singles & Doubles play with people outside your household.

All chairs, benches & tennis net winders have been removed from court side.

1:1 Coaching can take place using socially distanced practices.

Our Adult Coaching Sessions are running with a maximum of 12 participants in line with government guidance.

Please see The LTA for up to date guidance and precautions to follow when playing Tennis.

SQUASH|RACKET BALL Normal play returns with no restriction.

1:1 Coaching can take place using socially distanced practices.

You must keep your bag/belongings at the front of the court during play.

Squash Players are encouraged to bring their own towel. Don’t touch the walls.

Junior Coaching Sessions can run in line with England Squash guidance.

Please see England Squash for up to date guidance & precautions to follow when playing Squash.

Please ensure sure you wipe down door handles before and after play.

Use sanitiser provided. Please finish your session promptly.

BADMINTON Pre-Booking & Pre-Payment of your activity MUST be made before arriving at the Centre (see Booking Guide).

Singles and doubles court bookings available as rule of 6 or 2 households.

Equipment bags should be stored behind the court you are playing on.

Please see Badminton England for up to date guidance & precautions to follow when playing Badminton.

Organised Group Coaching Sessions will be taking place.

Group sizes are in line with Badminton England guidelines (coach to player ratio 1:15).

1:1 Coaching can take place using socially distanced practices.

BASKETBALL Please see Basketball England for up to date guidance to follow when playing basketball.

Youth (U18) and Non-Elite adults - indoor organised basketball sessions permitted (maximum 30 per court).

Private Lessons are available on request.

Following Basketball England Guidance the following must be adhered to during Canterbury Kings Training Session which are now taking place…

No Spectators are permitted. Parent/Carers must wait in cars or The Lounge Area.

A self screening questionnaire must be completed on arrival to each session before entering the building, which includes a temperature check.

If temperature is 37.8 & above you will not be allowed to enter the building.

Players must arrive ready to play with a pre-filled water bottle. Towels cannot be taken into the Centre.

Dry Changing Rooms are open for essential use only.

Please provide your own ball where possible.

Balls will be sanitised or changed every 20 minutes. Players must sanitise their hands every 20 minutes.

To lower the frequency of bodily contact, players must have no handshakes or celebrations/high fives.

Shouting is not permitted in the sports hall due to the increased risk of aerosol transmission.

Coaches will be wearing either a facemask or shield.

Doors in the Sports Hall will be open to increase ventilation.

Social distancing must be maintained when not playing (no congregating before of after training please).

Please exit out of the building following the one way system.

Single net hire available with one other household or within the “rule of six”.

MASSAGE THERAPY A Health Declaration form must be completed prior to every treatment (please arrive 5 minutes before your booking to complete this form).

Clean face coverings are mandatory for all clients.

No work in high risk zones is permitted.

There is a maximum of 1 hour for bookings to help minimise contact time.

Clients clothes and belongings must be placed in the box provided.

We have allowed time before & after each appointment for the treatment room & equipment to be sanitised prior to each treatment.

Water is advised post-treatment (please bring your own filled water bottle).

We will not be providing towels during your treatment, however, you are welcome to bring your own.

Disposable couch roll will be used & changed for each treatment.

Wipable pillow covers are in place to ensure we are able to fully sanitise them.

Our Therapists will be wearing a visor, mask & apron during your treatment.

SAUNA & STEAM ROOMS Restricted to one person per room only, unless you are in the same household.

Please respect social distancing in the poolside shower, only one shower in use at a time. Please book your 20 minute slot in advance via the member’s portal or reception. Regular cleaning will be carried out throughtout the day. Please continue to adhere to the sauna and steam room guidelines.

5-A-SIDE FOOTBALL Not Available

CRICKET NET HIRE Our Cricket Nets are available as rule of 6 or 2 households.

Please provide your own equipment (nets, mats & stumps will be provided).

TABLE TENNIS Table Tennis court bookings are permitted, with no limit on group numbers (as long as people adhere to capacity restrictions on indoor facilities).

Single play only, no doubles.

We are unable to provide equipment for use such as bats and balls.

Please see Table Tennis England for hygiene recomendations & up to date guidance to follow when playing.

1 St. Stephen’s Road, Canterbury, CT2 7HU 01227 595602 / info@kingsrecreation.co.uk www.kingsrecreation.co.uk