The Garland Guide 2016

THE GARLAND 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Big Things Come From Small Business

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Computer-Aided Design (CAD)/SolidWorks With the rapid infusion of design software into architecture, machining, construction, engineering, facility management, landscape design, interior design and multimedia, many specialized career paths are now available to individuals with CAD skills.

Machine Operator This program was created in response to the Dallas County Manufacturers’ Association’s need to meet the increasing demand for skilled technicians in the machining industry.

Certified Production Technician These courses are designed to help individuals enhance their core knowledge and skills for production work from entry level to mid-technical level.

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Joy Smith JoycelineSmith@dcccd.edu 214-360-1234

Funding for this program is provided by the Workforce Innovation and Opportunity Act (WIOA) through the Department of Labor and distributed by the Dallas County Local Workforce Development Board. WIOA is an equal opportunity employer/program.

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Service

“Working with Richland College was a very rewarding opportunity for our employees. They were challenged in Lean Six Sigma and several other courses in career and leadership development. The Texas Workforce Commission provided a grant for our training, and the training proved to be very helpful and enriching.”

– Jon Diggs Human Resources Manager Interceramic USA

More information Juana Leonard Director, Corporate Services JuanaLeonard@dcccd.edu 214-360-1247

richlandcollege.edu/garlandcampus

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Express Express Employment Employment Professionals isProfessionals ready to address your is ready to address your staffing staffing and recruitment and recruitment challenges. Top talent challenges. is becoming Top talent is becoming harder harder to findto andfind we want and to bewe your want local source to for be theyour skilled local source for the skilled workers workers you need you to maintain needproductivity to maintain and build productivity the most and build the most efficient efficient workforce workforce possible. possible.

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TABLE OF CONTENTS | THE GARLAND GUIDE 2016

The Garland Guide 2016

Table of Contents

10

36

48

BIG THINGS COME PROFILES OF INSPIRED PROMINENCE INITIATIVES FROM SMALL BUSINESSES

AFFORDABILITY BUSINESS GETTING ADVANTAGES ENVIRONMENT SETTLED

ENTERTAINMENT & ATTRACTIONS

10

16

24

28

30

46

Big Steps to Starting Small

Profiles of Prominence

14

18

SBDC Purpose & Services

Marisol Treviso

Getting Garland on the Map with Google

Garland’s Affordability Advantage for Business

Employment Putting Students Enjoy a Variety Statistics & on the Path to of Great Workforce Success Retailers Development

15

20

SBDC Success Story

Robert Selders

36

40

26

32

Garland Gives

Garland Chamber of Commerce

33

22

Strategy for the Future

Jan Furtick

34 Power in Production

48

Baylor Scott & City of Garland White Medical Parks & Center - Garland Recreation

43

52

Getting Around in Garland

Business Directory

44 Community Information

Cover Photo by Merrill Balanciere GARLAND CHAMBER OF COMMERCE (972) 272-7551 • information@garlandchamber.com • 520 N. Glenbrook Dr., Garland, TX 75040-5041 EDITORIAL & DESIGN : Jenna Dickson - Editor / Contributing Writer Chris Picknally - Project Manager / Creative Director Kim Lewis - Graphic Design Sue Lorenz - Advertising Sales 6

SALES COACHING & PROJECT MANAGEMENT BY: CHAMBER MARKETING PARTNERS, INC.

Ed Burzminski, President & CEO

(800) 428-1798 x101 www.chambermarketingpartners.com

CMP

| T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

This entire publication and its contents are ©2016 Garland Chamber of Commerce, all rights reserved. Reproduction in whole or in part without written permission from the Garland Chamber of Commerce is prohibited. Information in The Garland Guide is gathered from various sources and every effort has been made to ensure its accuracy. The Garland Chamber of Commerce assumes no responsibility for omissions, errors or misinformation.

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LETTER FROM THE CHAIRMAN & MAYOR | THE GARLAND GUIDE 2016

A Welcome from the Chairman of the Board & the Mayor of Garland Dear Chamber Members and Community Stakeholders, Welcome to “The Connecting Source,” our Garland Chamber of Commerce.

Since its inception in 1895, the Chamber has proudly served the community as a catalyst for driving a prosperous economic climate for Garland. What started as the Garland Commercial Club has since evolved into an organization that serves as the catalyst for strategic connections in the city by bringing business, educational institutions, government agencies, medical establishments, religious groups and community leaders together. These connections drive the partnerships needed to maximize the potential for economic growth in today’s highly-competitive global marketplace.

Some of the major initiatives undertaken by the Chamber today include playing a vital role in the Garland Economic Development Partnership, bringing manufacturers together through the Dallas County Manufacturers’ Association, growing our future leaders through the Leadership Garland program and keeping an eye on the future through the Legislative Affairs committee. Additionally, the Chamber serves entrepreneurs, small business owners and women in business through the on-site Small Business Development Center counselor and the Women’s Business E-nitiative. Through these programs and the dedication of a world-class staff, the Chamber has built strong alliances with the City of Garland, Garland ISD, Dallas County Community College District, and global business community.

To ensure the past successes point to a great future, the Chamber staff continues to work tirelessly to ensure the success of the businesses and citizens of Garland by listening to and addressing the needs of all community stakeholders. This forward thinking is highlighted through involvement with the Envision Garland Comprehensive Plan and the Chamber’s very own strategic planning process.

On behalf of the Chamber, the Board of Directors and its amazing staff, I thank you for choosing to be a part of this great Garland community. Whether through one of the great programs we offer, or a connection to a resource, we stand ready to help ensure your success.

Sincerely,

Welcome to Garland!

Welcome to Garland! What began as a small town 125 years ago has grown to a city rich in diversity, manufacturing, and cultures, and is now the twelfth most populous city in Texas.

This is easy to understand given Garland’s unique attractions, entertainment, rich opportunities for growth, and its solid focus on community.

Garland is home to over 2,300 acres of park land with 68 parks, 40 playgrounds, 20 miles of trails and nature paths and a community garden.

At our municipally-owned Firewheel Golf Park, golfers enjoy rolling hills, creek views, big trees and sunny days while playing on one of three coursesactually 63 holes, the largest in Texas. Garland is a full-service community, we offer curbside waste and single-stream recycling collection, water and power, and competitive rates to both residential and commercial customers.

Arts and cultural activities are abundant in our historic downtown, anchored by the Granville Arts Center and the Plaza Theatre. Our unique, walkable downtown, centered on a town square, is home to many weekend events and impromptu music groups. You will find original boutiques and a variety of restaurants. For shopping, Firewheel Town Center has over 100 shops, restaurants, a movie theater, offices and residential living. The eastern part of our city is home to Harbor Point, which features Bass Pro, restaurants and a hotel, and is surrounded by Lake Ray Hubbard, which offers residents and visitors water skiing, boating, sailing, and fishing.

Garland prides itself not only on opportunities for new business, but also a competitive market for expansions and redevelopment. Our new Garland Development Code provides businesses a streamlined, easy process with more predictability for doing business in our city. Our unique Economic Development Partnership works strategically with the city’s Economic Development Department, the Chamber and school district to positively address the needs of new and existing businesses. Last year saw phenomenal growth for the city and for business. In addition to new areas of growth, the city is helping rejuvenate areas developed decades ago.

Garland’s strong focus on community ensures our residents’ wellbeing and quality of life. A first of its kind program, Garland continues to reinvest in our community and partner with agencies to offer zero-emission, energy-efficient homes to our community’s veterans, illustrating not only the local support for our veterans, but our efforts to promote sustainable housing and green growth. We enjoy our quality of life here and are always looking for ways to connect and engage with our community. Whether you’re looking for a place to visit, live or build a business, you are welcome In Garland!

As I often say: Grow Community, Grow Opportunity, Grow Garland, a motto we invite you to explore.

Sincerely,

Chad Brumit Chairman of the Board Douglas Athas Mayor of Garland 8 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Garland Police Department Pa rt n e r s h i p, C o m m u n i t y, S e rv i c e S i n c e 1951

On August 1, 1951, the City of Garland hired its first Chief of Police and the Garland Police Department was formed. For over 60 years, the Garland Police Department has provided first class public safety to our residents, visitors, and businesses. GPD is partnered with the Garland Chamber of Commerce in promoting growth Chief of Police Mitch Bates Office: 972-205-2011 Non Emergency: 972-485-4840 Garland Police Department 1891 Forest Lane Garland, Texas 75042

and supporting the vibrant economy of Garland.

BIG THINGS COME FROM SMALL BUSINESS | THE GARLAND GUIDE 2016

Big Steps to Starting Small Morning Dew Massage & Wellness

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According to the U.S. Small Business Administration Office of Advocacy, based on the U.S.

Census 2002-2010, small businesses represent 99.7 percent of U.S. employer firms. The 23 million small businesses in America already account for 54 percent of all U.S. sales and while the rate of small business start-ups continues to climb, the rate for small business failures has declined. These statistics indicate that, when done right, small businesses can not only be successful, but sustainable as well.

Though the economic climate and U.S. culture both support the idea of entrepreneurship, there is still a great deal of risk and responsibility involved, and the pathway to success can be tough to navigate. Garland is home to thousands of successful small businesses, all of which once traveled the path from a conceptual idea to where they are today. One such business, Morning Dew Massage & Wellness, is no exception, and stands as a shining example of the way vision and skill combine to power the process of a small business start-up.

When you walk through the door at Morning Dew Massage & Wellness, it’s

almost as if for a brief, precious time, you put the world on pause. The rush of traffic on Northwest Highway is hushed.

The ever-beckoning “ding” of emails and text messages from crowded rooms of brightly-lit screens is silenced. The hustle of tight schedules and lengthy to-do lists begins to feel a little less pressing. As a cheerful, welcoming greeting comes from behind the desk, you know you’ve arrived at a place where you can breathe.

For Sernerick Greer, founder and owner of Morning Dew Massage & Wellness, his career didn’t start out so serene. At just 18 years old, he was the youngest employee at an Arkansas

BEFORE

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plant of Georgia-Pacific. For twelve years, Sernerick worked in the world of manufacturing, driving a forklift and working on a machine. He did well, but found himself distracted and much more passionate about other pursuits.

One such passion was in writing and producing music, which brought him to Texas on a recording contract. He’d been traveling back and forth on weekends for quite some time, when a personal family tragedy altered his perspective on the way he was using his life.

“I was at work and I thought, ‘Lord, there has to be something more than just this,’” Sernerick said. “I’d been feeling it

already, that I’m supposed to do more than just this job.”

Sernerick got in his spirit that he was supposed to move, and Texas would bring him closer to the music path he thought he wanted to pursue at the time, so he transferred to the Georgia-Pacific facility in Denton in 2009. After only a month, a layoff sent Sernerick back to the drawing board, but this time, he had a slightly clearer vision for what would come next.

“While I was working at GeorgiaPacific, I saw a commercial for massage,” Sernerick said. “I knew I wanted to get into the healthcare field because of my background. I had surgery in my arm and had to go to occupational therapy. That afforded me the chance to learn a whole lot about the arm, about the muscles, and while I was in therapy, massage really helped me.”

Massage quickly became a new passion for Sernerick once he enrolled in massage school at ATI Career Training Center in Dallas. At the time, the nation

AFTER

www.garlandchamber.com | T H E G A R L A N D G U I D E |

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BIG THINGS COME FROM SMALL BUSINESS | THE GARLAND GUIDE 2016

was headed into economic recession and Sernerick found himself surrounded by classmates who were also pursuing a second career. Many had been laid off like he had been. With some excellent instruction and the motivation of supporting a growing family, Sernerick graduated, received his license and immediately applied for a DBA under Morning Dew Massage.

To kick off his new career, Sernerick’s first job was at the White Rock location of Gold’s Gym. For four months, he worked as a massage therapist and got a taste of what the industry was really like, but needing some additional income, Sernerick walked into his local chiropractor’s office to ask if they might need a massage therapist to add to their staff. Dr. Williamson of Affordable Chiropractic told him they actually did need someone, so he was hired on the spot and started the very next day. For five years, Sernerick was exposed to the health care side of massage. He went with the doctors to local high school football games and learned about sports medicine and was introduced to the school system where he gave chair massages to teachers. The exposure within the Garland community helped Sernerick gain confidence in his craft and in himself.

In 2011, Sernerick added another specialty to his repertoire as he entered the world of spa massage at Mokara Salon & Spa at the Omni Dallas Hotel.

There Sernerick learned from some of the best in the region and was able to test a few of his own modalities; however, his hard work wasn’t necessarily paying off.

Sernerick had consistently maintained two jobs throughout his massage career.

He stayed with Gold’s Gym while working with Affordable Chiropractic, then left the gym only to get on staff with Mokara, but remained an employee at the chiropractor’s office. In addition to all of that, he’d also maintained his own Morning Dew Massage brand as a mobile massage company. He took his table all around the region to work corporate retreats, spa parties and event massages.

In 2013, Sernerick got a paycheck that turned on a light bulb. After a full week of satisfied, well-served clients at Mokara, he only received about 30 percent of what he’d made for the company. As his client base had grown and his modalities had been perfected, his income had yet to reflect his expertise. He was discouraged and began looking for guidance on how to make a productive change in his career.

One of Sernerick’s trusted mentors from the music producing world asked him a simple question, “What do you want to

12 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

do?” He’d been so busy working multiple jobs, still maintaining a presence in the music studio and even taking a shot at an acting career, Sernerick had lost focus.

At this pivotal point in his professional life, he had to make a decision, and his decision was to make a real run at his business, Morning Dew Massage.

Sernerick’s motivation, from the moment he enrolled in massage school, was simply to help people. Starting his own business, creating his own atmosphere and customizing his clients’ experience would be what would best allow him to do that. With that mission in mind, the process of opening his own place began with drafting a business plan, which he then brought to SBDC counselor Judith Collins.

“I loved Judith when I met her,” Sernerick said. “I was nervous at first, but she made me feel comfortable. She picked my brain a little bit, just to see what I was trying to do and if it was possible.”

Judith served as Sernerick’s adviser on everything from choosing a location to acquiring funding and developing strategies that would ensure sustainability. Inspired by his time with Affordable Chiropractic, Sernerick wanted to officially add “wellness” to his brand.

Though the relaxation and leisure of spa

massage has great and valuable benefits, he really had a passion for relieving pain and helping to solve physical issues, as he’d been helped through medical massage earlier in life.

In the summer of 2014, the planning stages were nearly complete and he found a space that was ready to be transformed into the oasis he’d imagined for his clients.

After extensive renovations and a thorough hiring process, Sernerick had the pieces in place and was ready to open the doors of Morning Dew Massage & Wellness in December 2014.

His process, with Judith’s help, was methodical and well informed, by both counseling sessions and lessons learned through prior experiences. Through each career opportunity Sernerick had, he gained important insight about what it takes to manage a business well. Most importantly, and perhaps most uniquely, the compilation of lessons learned developed into his company’s values, summarized by the acronym EPIC.

“We train our employees to be EPIC,” Sernerick said. “We want them to Educate their clients and never stop learning. We teach them that Professionalism is from the inside out. We make sure they use Integrity all the time. And lastly, you’ve got to be Consistent.”

Sernerick and his wife Charissa, who works as COO in the business, employ two massage therapists, an esthetician and two receptionists, each of which has gone through extensive training in how to be EPIC. “Everyone is VIP here,” Sernerick said.

“It doesn’t matter if they have millions or if they have one cent. Our clients should never have to lift a finger and they should be able to trust us to do the right thing.”

Shortly after opening the business, Sernerick joined the Garland Chamber of Commerce and hosted a Ribbon Cutting Ceremony to announce his presence to the community. Since then, he’s been active in Garland wellness initiatives, he’s invited teachers, fire fighters and police officers in

for special appreciation promotions, and he’s even gotten involved in Leadership Garland Class 35. After a full year under his belt, he has a lot of ideas for the future of Morning Dew Massage & Wellness, but his ultimate desire hasn’t changed.

“We want to really get out into the community and that’s our focus now,” Sernerick said. “We just want to let everyone know, ‘Hey, this is for you guys.’

We’re not here just to make money, it’s to do something greater. So this is where I’m at, and we’re doing great, but it’s not time to look in the mirror yet.”

Morning Dew Massage & Wellness 1013 Northwest Highway, Suite 10 Garland, TX 75041 (972) 271-4636 www.morningdewmassage.com

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www.garlandchamber.com | T H E G A R L A N D G U I D E |

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BIG THINGS COME FROM SMALL BUSINESS | THE GARLAND GUIDE 2016

SBDC Purpose & Services Success In 2011, the Garland Chamber of Commerce became the first Chamber to host a satellite office of the Small Business Development Center (SBDC), where businesses can schedule appointments for free, in-depth counseling and consulting services on a range of topics. From financial analysis to strategic sales plans, all services provided through the SBDC are free of charge and available to any small business in the area.

Small Business Development Centers are hosted throughout the United States by leading universities and state economic development agencies, and are funded in part through a partnership with the U.S. Small Business Administration. SBDCs provide assistance to small businesses by helping their owners access the resources that allow them to remain competitive in a complex, ever-changing marketplace. Similarly, SBDC counselors can help entrepreneurs realize their dream of business ownership with a

variety of consulting services that work to create a sustainable foundation for the start-up.

If you’re ready to start a business, or take your business to the next level, Garland’s SBDC counselor can help you grow, expand or gain access to funding for your business.

For more information or to schedule a counseling appointment with Garland’s counselor, please contact the Garland Chamber of Commerce at (469) 326-7447 for available times and dates.

14 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Counseling Services Available • Conducting financial analysis to help improve profitability and bankability • Developing competitive strategies • Coping with government regulation and taxes • Conducting market research • Designing a strategic business, marketing or sales plan • Hiring and managing employees • Understanding and securing loans and other sources of capital • Developing a web presence, including social media • Evaluating the purchase of an existing business • Expanding internationally with the assistance of the International Trade Development Center • Diversifying a client base using the assistance of the Center for Government Contracting • Developing policies that minimize risk factors with the assistance of the Risk Management Center • Improving effectiveness of manufacturing processes using the Enterprise Excellence Center • Understanding patents, trademarks and copy-write processes for new products • Valuating and identifying sales brokers for owners selling a business

SBDC Success Story Each year, local SBDC Counselor Judith Collins shares a unique story of small business success from the diverse and impressive list of clients she serves.

Check out this year’s story for a behind-the-scenes look at how SBDC counseling helped ensure the success of a local franchise expansion.

Craters & Freighters Craters & Freighters of Dallas is a fullservice packaging, crating and shipping company offering door-to-door service to any type of business. They provide peace of mind to those who need answers to their packaging, crating and shipping needs by providing trained professionals who work closely with each customer. Choyet Terro and his partners Tony Alleman and Don Theriot bought a Craters and Freighters franchise in 2000. In May of 2002, in an effort to grow and diversify the company, they bought the customer list from a trade show crating company that was going out of business. They hired their key employees and were on their way to establishing themselves in the industry. By 2004, they had turned their business into the largest revenue producer within the franchise organization.

The partners were successful with their growth strategies in Dallas. In 2013, when the opportunity presented itself for them to grow and expand in the Houston area, they jumped on it. However, they would need financing. So, they turned to the Dallas Metropolitan SBDC at the Garland Chamber location. Choyet needed help with identifying lenders to meet growth needs such as the building, inventory, and staff of a failing Crater’s & Freighters in Houston.

“Judith Collins of the SBDC helped our company by introducing us to lenders in the area who could provide financing for future growth,” Choyet said.

Once financing was secured, they realized that half the business had been lost but were confident that they could build back the business by implementing the same growth strategies used in Dallas.

“Judith Collins was also a sounding board regarding our growth strategies for the new office,” Choyet said.

Their Dallas center provided the additional cash needed to sustain the

Houston operations and in one year’s time, sales grew from $35,000 per month to $70,000 per month.

Today, with the acquisition of the Houston location, the partners believe they have positioned Craters & Freighters once again to become the top revenue producer within the franchise organization. All made possible by their growth strategies, expertise, success with their Dallas location, and some help from the Dallas SBDC and the Garland Chamber.

“ Craters &

Freighters is now positioned to become the top revenue producer within the franchise organization.

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www.garlandchamber.com | T H E G A R L A N D G U I D E |

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Profiles of

Prominence In a city like Garland, it’s easy to assume that small-town values like

small business support get lost in the shuffle of 230,000 residents, but fortunately for this community, that’s simply not the case. Our small businesses are vibrant, varied and essential to the growth and sustainability of our community, and the reasons why might be a little bit bigger than you think.

It’s likely that when you hear the phrase, “small business,” your favorite little boutique, restaurant or coffee shop immediately comes to mind. The personalized services, warm welcomes and unique flavors of a small business make it special, memorable and irreplaceable.

After 120 years serving the community alongside these very businesses, the Garland Chamber of Commerce has

observed yet another important and equally valuable facet of small businesses – quite simply, it’s their owners.

We’ve found that more often than not, small business owners are also in the business of giving back to their community. Whether through leadership on a City Commission, volunteerism in a local organization or even by serving as an elected official, we’ve had the

16 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

honor of getting to know many business owners who see the immense value in contributing to the overall well-being of the community that supports their business dreams. Regardless of title or recognition, each has taken the prominent role of a humble, dedicated servant for a cause that benefits us all.

The individuals you’ll read about here have incredible stories of passion and perseverance as they’ve grown not only as business owners, but as community leaders as well. To these and others who have seen a need and taken the lead, we salute you. Your impact extends far beyond the welcoming doorway of your business and out into a community that continues to thrive as a result of your commitment to inspiring positive change in Garland, Texas.

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PROFILES OF PROMINENCE | THE GARLAND GUIDE 2016

Marisol Trevizo PILAR FUNERAL HOME

Life is filled with opportunity. At every turn of events, in every circumstance and in every time of need, life is filled with opportunity. But for Marisol Treviso, the opportunity to serve her community doesn’t end when life does. In fact, for her, it just begins.

Unlike most in the funeral home business, Marisol came into the industry as an outsider. She’d gone to college, earned a Master’s Degree in Public Administration and spent 10 years pursuing a path toward a role as a city manager in the Dallas area.

“I was very fortunate in that the positions I held were positions that I really liked, that I enjoyed; positions in that I grew and learned a great deal and was very successful,” Marisol said.

However, in 2004, Marisol’s life and career path took a turn. She’d recently been introduced to the funeral home business through a personal connection who invited her to help out with some services on weekends. It quickly became clear to Marisol that she had a heart for taking care of the families she was able to work with. She was encouraged to enroll in mortuary school, which she did, but it meant leaving her career in public administration behind and diving head first into largely unfamiliar waters.

Near the end of the six-month program, Marisol found herself expecting her first child, without a steady income, and with a recently severed relationship. Though she’d graduated from mortuary school and had the right credentials to begin a new career, being with child, she was unable to find a job right away. After taking a hard look at her circumstances and examining the options, Marisol realized that though things had changed, she could see herself continuing on the path, so that’s what she did. While out of work and awaiting the arrival of her baby girl, Pilar, Marisol developed a plan.

“I started researching the demographics in DFW, how many funeral

homes there were, where they were located, and I actually wrote a business plan,” Marisol said.

Research, coupled with the limited exposure she’d had previously, led Marisol to discover a distinct void in her community, particularly in the funeral home industry. A lifelong Garland resident, Marisol knew Garland had a high concentration of Hispanics, and yet, there was no funeral home in the area that specifically catered to this demographic group. Living in Garland and having the right tools to address the need, Marisol felt confident that this community would be the perfect place for her to pursue her business venture.

Her goal became to create a place within the Garland community that her neighbors could enter into and find compassion, relief and understanding, from someone who knew their circumstance and was eager to guide them through this difficult stage of life.

“Making funeral arrangements, it’s obviously not something you do every day,” Marisol said. “You go to the grocery store over and over and over, right?

But most people may only have the opportunity to plan a funeral maybe once or twice in their lifetime. And so, it’s a very important moment in someone’s life.”

Marisol went on to explain that in a community with such a great population of Hispanic families, there are many who either prefer to speak Spanish or exclusively speak Spanish, meaning that a general-market funeral home may not be able to adequately communicate with these clients, much less make them feel comfortable in their time of need.

“Think about being in that position where you’re going through one of the most difficult moments of your life where you’re losing somebody,” Marisol said.

“I believe that that person is going to feel more comfortable speaking in their native language, feeling like they’re dealing with somebody that understands

18 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

them from a cultural background and a traditional background.”

This vision of offering unique, personalized service to a specific niche market of the community is what kept Marisol going through the trials and struggles of entrepreneurship, which included tackling tasks like finding a location that worked for what she wanted to offer. Marisol searched for a building for months, finding great buildings in the wrong zoning districts or perfect locations without enough parking spaces. Eventually, with a little guidance from her bank’s loan officer, she crunched the numbers on what it would take to do new construction.

“To me, I was already taking on this huge project, I didn’t think I could build a brand new building,” Marisol said. “I ended up finding a vacant lot, getting bids, finding a contractor and this little project that I was pursuing turned into a huge undertaking.”

When the dust settled, in 2008, all her hard work paid off as she opened the doors of Pilar Funeral Home for the very first time.

“Someone told me when I first opened, ‘It’s going to be hard,’” Marisol said. “If you can imagine, I started from zero. I had to sit here and wait for that first family to walk through my doors; thinking and wondering wow, is this going to work? It was sort of like a leap of faith.”

Marisol credits the encouragement of her family and friends, along with some excellent recommendations from some of her early clients, for kick-starting her business in the first months. She also recalled some of the best advice she’d received at the launch of her business from a close adviser, “If you do a good

job taking care of those families that come in here, the finances, the money, that’s going to take care of itself.”

“I took that advice and that’s all that I do,” Marisol said. “At the end of the day, I come in here and I give my best to these families.”

This genuine spirit of service is what keeps Marisol’s business going strong, but Pilar Funeral Home clients aren’t the only ones who benefit from the effects of her compassion for the community.

Marisol graduated from the Chamber’s Leadership Garland program, Class 31, where she was encouraged to find a way to give back. She’s taken on the challenge through serving in several capacities including the City of Garland’s Civil Service Commission. Appointed to the Commission by Garland City Council, Marisol is one of three commissioners who works as an unbiased advocate on academy exam discrepancies for the local police and fire departments.

“The biggest thing is, when there’s promotional exams for police and fire, sometimes the candidates that take the tests to be promoted disagree with a specific test question, so they’ll appeal it,” Marisol said.

Candidates taking the promotional exams can make an appeal to the Commission that a specific question was too vague and request that the question be thrown out or make a case that multiple answers are equally correct.

The Commissioners carefully consider each appeal and vote on the fair and appropriate action to take. Marisol was honored to be asked to serve and takes her position very seriously as she recognizes the importance of these test scores to the future advancement of the candidates. Given her background in public administration, Marisol is also acutely aware of the value in a community that supports the big picture and considers sustainability from a holistic perspective.

“I, as a business owner, care about the community as a whole,” Marisol said. “If Garland is a city that’s vibrant, whose economy is growing, a city that’s creating jobs, that obviously is going to turn around and benefit me as a business owner.”

Marisol has undoubtedly risen to a position of high stature and prominence in the Garland community, but for her, it

was never about the recognition; in fact, it wasn’t even about owning a business.

“I never would have thought that I would have ever been a funeral director or that I would actually end up owning a funeral home,” Marisol said. “So that’s why I say, it was just kind of destiny. I don’t like to use that word, but I think God has a plan for us. I have no doubt that this is what God had in store for me.”

Though at times it seemed circumstances were stacked against her, Marisol found a way to take hold of the opportunities before her and fill a void

in her community, something she thinks everyone is capable of doing in one small way or another. So what’s her advice?

“Find a cause you really believe in, and just go from there,” Marisol said. “It’s really important. We have to give back and we have to help others as well.”

Pilar Funeral Home 650 W. Avenue D., Garland, TX 75040 (972) 276-5100 www.pilarfuneralhome.com

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PROFILES OF PROMINENCE | THE GARLAND GUIDE 2016

Robert Selders 3Q FITNESS: CROSSFIT GARLAND Fitness is often thought of in the context of meeting weight-loss goals, being able to run a 5K, or maybe playing a sport. Society tends to view fitness from a strictly physical perspective, but for one Garland business owner, it’s a much more global concept.

Robert Selders began his career in the field of engineering. He earned a Master’s degree, moved to Texas for a great job he enjoyed and started a family. This successful businessman seemingly had it all together, but after just a few years on the job, the sedentary lifestyle of working in a lab and sitting behind the computer caught up with the life-long athlete; and in his own words, he’d gotten pretty big.

Keenly aware of his physique and looking to make a change, Robert made a wager with his father-in-law as to who could lose 25 pounds the fastest.

Robert joined a competition in physique transformation to keep himself motivated and surged to the top of his class to become a sponsored athlete for the company hosting the competition.

Though his prior experiences with personal trainers had been less than impressive, Robert found himself inspired by the science of all he’d learned. He found that the processes of his training were repeatable and that a large majority of the population could be helped by the same sort of things he was learning to do. Robert decided to get certified as a personal trainer, eager to share his new-found knowledge and skills with others, while still working full time as an engineer.

“I had my own personal fitness transformation, and I realized that it’s possible to make changes,” Robert said.

“I remember feeling very confident and feeling very accomplished at having done that. I was really proud of what I was able to do. It was very meticulous, very thoughtful. It was a process.”

After achieving his certification, Robert took a part-time job as a fitness manager at Gleneagles Country Club in Plano. The position allowed him the opportunity to work with youth tennis players, where he found himself

20 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

intrigued by the performance aspects of fitness. Around that time, in the early 2000s, California University of Pennsylvania, in association with the National Academy of Sports Medicine, created an Exercise Science Master’s degree program for working professionals. Robert enrolled and before long, he had become completely immersed in the world of physical fitness and sports training.

While maintaining excellence at his full-time engineering job and pursuing a Master’s degree, Robert began an internship with Velocity Sports Performance in Allen, Texas.

He was taking classes in performance enhancement and injury prevention, gaining hands-on experience, and applying his skills to coach young athletes in volleyball. As his passion grew, Robert knew he was ready to make a change and go all in, but working for the gym just wasn’t going to work for his family. With the support of his wife, he began a slow transition to making personal training his full-time career.

“I told myself, ‘I’ll just start slow and I’ll find a little space and just start having clients, just attract a few clients here and there,’” Robert said. “I’d already started working with some of my co-workers. I would work with them and help them and I wouldn’t charge them anything. So I found a small private studio here in Garland and went in and introduced myself to the owners and basically asked them if they would mentor me in being a personal trainer.”

Robert also drew from his experience working with clients at the country club years earlier, explaining that his clients there had different expectations.

They expected a certain, higher level of service, which pushed Robert to step up his game to make sure his clients achieved great results. As an independent contractor in the Garland studio, he treated his clients the same way. That’s all he knew.

Repeating this model in surrounding communities, Robert got some advice from a trusted mentor that he needed to, “get somewhere and sit down.” He needed a spot, a home base, where he could get established and be seen.

In 2009, he officially left the life he’d known in engineering and settled into a spot in Downtown Garland.

Robert quickly set about the work of revitalizing the run-down space and once construction was complete, he took on his very first client, which was a familiar face from his time at Velocity who needed some pre-college volleyball training. He continued to offer private personal training and performance training in the new space, then got Crossfit certified and added that to the mix. Though business was great, it hadn’t quite developed into what he knew it could be.

“At one point I realized, maybe within two to three years after opening this facility, that I just basically owned a job,” Robert said. “If I didn’t work, the business didn’t make money. That became sort of the thought in my head - I’ve got to figure out a way that my team could run this business without me physically being there. So we’ve started to move in that direction.”

Several popular business authors, Robert Kiyosaki and Michael Gerber in particular, had taught Robert a lot about building a sustainable business.

Desiring to pursue the same high level of performance in his business that he coached his clients toward in fitness, Robert sought out the “friction points” in his company. As he learned to be a better technician, he also developed managerial skills and brought on employees that shared his passion and vision for truly helping people improve their lives through fitness.

“It wasn’t necessarily that I thought, OK, I want to own a small business,” Robert said. “It was that it was sort of the vehicle that allowed me to pursue what I feel God has purposed me to do, which is to help people and help impact their lives in a positive way through their health and the quality of their life.”

Robert has been exceedingly successful in modeling the 3Q Fitness mission, which stands for qualified fitness professionals helping clients to achieve quick and quantifiable results.

However, fitness doesn’t start and end at the gym. For Robert, it’s a holistic approach that truly makes a difference in a person’s life. He talks about a concept called the continuum of health, where a person has fitness on one end of the spectrum and sickness on the other, with wellness somewhere in the middle.

This sort of bell curve model lends imagery to the idea that simply being well isn’t enough.

“If your pursuit is wellness, and you get hurt or something happens and you can’t actually continue to do the things that will keep you well, there’s this slope that happens that takes you back in this direction toward sickness,” Robert said.

Pursuing performance, which is at the highest level of fitness, is what Robert and his staff focus on with clients, and it’s not all about working out. Fitness begins with understanding yourself as a person, what drives you, where you want to be, and that can be emotionally, academically, or relational. Physical fitness is only one piece of the puzzle. In Robert’s life, service is a big component, and he’s found a unique way to use his specialized skills to impact the Garland community as a whole.

“Service is a way to connect everybody,” Robert said. “I think people are so disconnected from each other and they don’t realize that they have more in common than they might think.”

In 2012, Robert got connected to his fellow business community leaders through participation in Leadership Garland Class 31 and was exposed to the wealth of need, opportunity and success in the city of Garland. As a Garland ISD parent, who was only familiar with the individual campuses his own children attended at the time, he was particularly

impacted by the programming of Education Day. “Going through Leadership Garland just kind of opened my eyes to how big this school district was and how many programs that were happening and all this great stuff happening in the school district and I was just like, wow, that’s amazing,” Robert said.

He’d been participating on the School Health Advisory Council as a parent co-chair for a number of years and witnessed some of the things that were going on in the district from a health standpoint. He knew Garland, and Texas as a whole, weren’t the healthiest places to be, but he felt as if things could be different. From his perspective, if the District could get students thinking about health and developing healthy habits, then maybe the parents would get on board too. Robert saw no reason why Garland couldn’t develop a new identity centered on fitness. With these possibilities in mind during the Leadership Garland program, Robert watched the School Board and thought, “I want to do that.” Knowing his children would be in the District for a while, he saw an opportunity to serve at a higher level; so when a seat became available, he ran for a place on the Board of Trustees and was elected in 2015.

In every aspect of life, Robert is focused on positive change. Whether making decisions on critical school district issues, keeping clients accountable to their fitness goals, or in his own pursuit of performance, his enduring philosophy is that in order to truly serve a purpose, you’ve got to make a difference.

“My perspective is more solutions based,” Robert said. “I’m all about listening to the problems that you have, but then I’m going to ask you questions about how to help solve them. At that point, you need to be ready and willing to be part of the solution.”

3Q Fitness: CrossFit Garland 109 S. Sixth St., Suite A, Garland, TX 75040 (972) 494-2545 www.3qfitness.com

www.garlandchamber.com | T H E G A R L A N D G U I D E |

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PROFILES OF PROMINENCE | THE GARLAND GUIDE 2016

Jan Furtick THE PAYTON GROUP

Joyful, creative and full of life – these may not be the adjectives you’re used to hearing for the introduction of a leader, but for “Jolly Jan” Furtick, there’s really no other way to begin.

Jan often plays the role of the woman behind the curtain, or the woman behind companies’ creative branding strategies to be more precise. Her local business, The Payton Group, is a family affair where she and her husband, Steve, find unique solutions for each client’s marketing goals.

Whether it’s mass quantities of ball point pens, specially designed t-shirts, laserengraved office accessories, or anything in between, the Furtick family has dedicated their careers to making sure clients select the exact branded product that will deliver the ideal result; and they’ve been vastly successful at doing just that.

Jan’s personality is so perfectly suited for the promotional products business, it’s tough to picture her in any other field, but she didn’t set out to be a small business owner. In fact, Jan was headed down the path to become an attorney.

While in high school, and for a total of close to 10 years, Jan worked for a local law firm. One of the attorneys, Ms. Peters, saw her potential early on and made an offer that if Jan would go to college, she’d pay for it – provided Jan made A’s. Jan agreed and soon started at Eastfield College.

“I’d take one class at a time and I’d get my A and she’d pay me,” Jan said.

“She’d write a check to Eastfield and she really encouraged me.”

A classroom education wasn’t the only thing this attorney wanted to impart on young Jan. In the early sixties, Peters invited Jan to participate in the Business and Professional Women’s Club of Dallas, Inc. Through her involvement with the club, Jan began to experience the power of networking and be inspired not only by Peters, but also by the exposure to talented, determined, successful women. These early experiences undoubtedly laid the foundation for what the future would hold as Jan would grow to empower and inspire others through her own leadership and success.

As her life and career continued to develop, Jan moved on to marriage, children and a new role in hospital administration. In 1983, her husband was teaching school and had taken on specialty advertising as a part-time side business with just a handful of clients.

The business slowly grew and before long, Steve took on The Payton Group as a full-time job. Then, through a series of unexpected family circumstances, it became necessary for Jan to leave her full-time job with the hospital, allowing more time for what remains her number one priority still today – her family. Jan began helping Steve with clerical tasks, running the business side, while he handled sales, orders and client relations.

“We didn’t really grow the business at that time. We maintained it, with the family as the first priority,” Jan said.

“Then, in 2001, we were able to change gears.”

That year, the Furticks’ youngest child graduated from high school and Jan was able to shift her focus back to business.

22 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Through almost twenty years of playing a support role for the company, Jan had grown to really have a passion for the mission of what they were doing, which was to serve local companies in developing unique, dynamic and fun branding products. Remembering all she’d learned early in her career, Jan had the confidence and the skill to really run with it, but the transition to becoming the face of The Payton Group was one of Jan’s biggest challenges.

“Going from being in the background from the business perspective to being the one that went out there, that was really connecting and trying to grow the client base and the company brand and all that kind of thing, that was a challenge,” Jan said. “I was completely changing directions of what my responsibilities were, while still doing the clerical part I might add.”

For the first four years, Jan and Steve maintained the office in their home, but their expansive growth begged for a dedicated space and together they agreed Downtown Garland was the perfect spot. Soon, they opened their office on State Street, just off the square, where they not only carved out a place of their own in brick and mortar, but also became part of the fabric of the close-knit downtown community.

As she’d done all her life through whatever avenues were available to her, Jan began to get involved, this time in the business community. She’d gone through the Chamber’s Leadership Garland program, Class 21, served as Class Advisor following her own graduation, and joined the Garland Downtown Business Association where she took charge of various initiatives. In

a few short years, Jan Furtick had become quite a recognizable name, and a wellrespected name too. Though her rise to prominence was quick, it was far from unexpected. The Chamber of Commerce leadership saw her great potential and as she completed her consecutive terms as Class Advisor and Steering Committee Chair, she was asked to serve as the Executive Director of the entire Leadership Garland program.

“I said, ‘Absolutely!’ but I wanted to do it as a volunteer,” Jan said. “At that point, there wasn’t anyone dedicated to advancing the program. I could just see this need to do more.”

Jan had the vision that was required to launch the program into a new phase, and her first year to serve as the Director was with Class 25 in 2005. She maintained her status as a volunteer so she was able to continue running The Payton Group simultaneously, which turned out to be a perfect match.

“When we do the Leadership Garland program, we don’t promote business,” Jan said. “What happens is, through Leadership Garland you develop such a good relationship and understanding of people. It’s difficult over that nine-month journey to completely fool people. So once you finish that journey with people, then people know whether or not they want to trust you, whether or not they want to do business with you. So people come to me. It’s because of my opportunity to share with others through the Leadership program that they can decide.”

However, it’s important to note that for Jan, Leadership Garland really isn’t about finding clients or pitching her business.

Her goal from the very beginning, and still today, was to make an impact in the community she calls home. Jan had a vision to make the program more dynamic, more relevant and offer the very best training possible to emerging leaders in Garland.

“The program goes through a natural evolution because times change,” Jan said. “It needs to remain relevant so you constantly stay on your toes and look for ways to introduce concepts and ideas.”

For a decade now, that’s what Jan has done in Leadership Garland and in The

Payton Group. She has so immersed herself in the community she serves, she’s able to make connections, analyze trends and find solutions for leadership training techniques as well fresh new marketing concepts. For her, it comes down to a balance of skill and passion.

“It’s just really what I’m good at and I get to serve others,” Jan said. “This business, it’s something that helps others along in whatever they’re doing, meeting their goals. It’s an uplifting type of business.”

As her business has grown, Jan has continued to renew her commitment to serve as the volunteer Executive Director of Leadership Garland. Her work keeps her busy an average of 10 to 12 hours each day, which she actually enjoys, but much of her joy comes from what she calls, “the extra stuff.” Leadership Garland is a big part of what she finds so fulfilling, and she’s continually honored to be a part.

“God giving me this chance was crazy,” Jan said. “I just can’t thank the Chamber enough for allowing me to do it.”

True to her servant’s spirit, Jan desires nothing more than to see her community rise up and serve alongside her, in whatever capacity that may be. Know yourself, know the community, and see where your skills and talents match up.

That’s the message Jan shares with each person that goes through the Leadership Garland program, and a message she fully embodies in her own pursuits.

“I just believe it’s everybody’s individual responsibility to be a part of the whole,” Jan said. “If we all get in it, then it’s going to represent all of us. We all need to buy in to this. We all need to help. People are so valuable, and if we show them that, maybe they’ll branch out and make a difference.”

The Payton Group 618 W. State St., Garland, TX 75040 (972) 494-0616 www.thepaytongroup.com

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4.0INSPIRED Inspired Section INITIATIVESInitiatives 2016 | THE GARLAND GUIDE

Getting Garland On the Map with Google Since 2011, Google’s Get Your Business Online team has been on a mission to make it fast, easy and free for businesses to get online. Garland first got involved during a presentation at the National League of Cities, when Garland’s own Mayor Douglas Athas was inspired. Struck by the statistic that only 37% of businesses have claimed a local business listing on a search engine, he knew he had to do his part to help Garland businesses get online. Since that time, the City of Garland and Garland Chamber of Commerce have been dedicated partners with Google in spreading the word about this valuable program.

“With Google’s support, we’ve been able to expand opportunities for a lot of different businesses all over town,” Mayor Athas said.

In 2014 Google’s initiative, Let’s Put Our Cities on the Map, launched with a small group of pilot cities across the country, one of which was Garland, Texas. The Mayor’s office and Chamber worked diligently to help local businesses increase their online presence by using Google’s online verification tool found at www.gybo.com. The verification process allows local business owners to review their Google Search and Google Maps listings to ensure that the 97% of customers who search for business information online find exactly what they’re looking for.

“Local businesses are vital to America’s economic future. In fact, small businesses comprise half of the U.S. GDP and create two-thirds of all new jobs. And although nearly all consumers look online for products and services, many small businesses do not have any web presence at all. We believe every small business should be found online and we offer the ability to do this through Google products like Google Maps – for free.” – Posted on www.gybo.com Through interactive workshops teaching

“ With Google’s support, we’ve been able to expand opportunities for a lot of different business all over town” 24 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

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3030 Saturn Rd., Garland, 75041 • www.saturnroad.org businesses how to grow their business online or measure success with analytics and great resources like a free website from Google’s partner StartLogic, Google is making huge strides in helping local businesses get online.

Google’s local partners in Garland continue to see progress as success stories pour in from program participants.

“Our greatest mission is to ensure the economic sustainability of our city, and it starts with the success of each individual business,” Chamber staff member Jenna Dickson said. “Having Google on our side, helping businesses take one more step toward generating growth -- that’s something we can get excited about.”

Let’s Put Our Cities on the Map launched nationally on March 25, 2015 with a Google Blog post featuring Garland business owner Marieshia Hicks, who runs Dependable Care Health Service. Marieshia got her business on the map at a Chamber-hosted workshop and has seen great results. Within a few months, she had more customers come through the door and referrals from doctors who could now reach her using her updated business listing.

The launch also featured some familiar Garland faces in a video about the initiative. Mayor Athas, a Chamber representative and two local business owners who participated during the pilot phase were highlighted. Visit the Business Resources page of garlandchamber.com to check out the video, then visit gybo.com to verify your business listing today. Let’s Put Garland On the Map! Don’t have a business of your own?

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4.0INSPIRED Inspired Section INITIATIVESInitiatives 2016 | THE GARLAND GUIDE

Garland Gives ONE DAY. MANY HANDS. SIDE BY SIDE.

Leadership Garland has provided local employers with a comprehensive program to identify and train potential leaders within their workforce for more than 30 years. As one of the oldest and most respected educational training programs offered by the Garland Chamber of Commerce, Leadership Garland assists, encourages and motivates employees to develop important leadership skills.

Led by Executive Director Jan Furtick and committees of program alumni, participants in each annual class are exposed to information about Garland’s history, government, social needs, opportunities and existing processes for improvement through interactive experiences with topnotch facilitators. Upon graduation, participants are encouraged to actively engage in activities which contribute to the growth and betterment of the Garland community and the

26 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

region. However, before the program is complete, each class, as a whole, must complete a class project that encompasses what they’ve learned and demonstrates their investment in the community they’ve collectively committed to serve.

In 2013, Garland Gives was launched

by Leadership Garland Class 32 in response to the Executive Director’s challenge of establishing an on-going project that could be built upon by each annual Leadership class. That year, Class 32 launched the concept of an annual event, to be named Garland Gives, during which class members would put together a full day of community service projects. For the project’s inaugural year, Class 32 served several non-profit organizations with the labor of current class members. In 2014, Class 33 invited the Leadership Garland Alumni group to participate alongside them for the day of service.

“ The vision for Garland Gives is that the event will become an annual, city-wide day of service.

In 2015, the day grew once again as Class 34 took on a record 10 projects with teams of five or more, consisting of current class members, alumni, and friends and family.

Projects completed to date include a range of activities that motivated leaders to get involved in service and brought awareness of the event to the community as well. Picnic tables have been built and stained, rooms have been cleaned and painted, donations have been collected and organized, and people in need have been clothed and fed, all at local non-profit organizations as a result of Garland Gives.

In 2015, two new project concepts were created to add to the day. In order to assist local victims of domestic violence in finding employment, a group of Class 35 participants collected interviewappropriate clothing, provided résumé reviews and conducted mock interviews with the women at New Beginning Center.

Another group of Class 35 participants put together a photo scavenger hunt race, with a charitable donation entry fee, that invited Garland-area residents to learn more about the city’s history through a series of clues that led them to historic sites around the downtown square. Both new projects saw great participation and strengthened the firm foundation for future Leadership classes to build on.

The vision for Garland Gives is that the event will become an annual, city-wide day of service. As the event grows, it will continue to be led by the year’s current Leadership class, joined by a large group of Leadership Alumni, and will eventually invite other members of the corporate community, churches, and citizens to take part. It is the collective hope of Leadership Garland program participants that in the coming years, the entire community will

take part in some level of service on Garland Gives day, and with exponential growth in the first three years, these local leaders are well on their way to making an impact in the community they serve.

To learn more about the Leadership Garland program and the Garland Gives event, visit the Chamber Initiatives page at garlandchamber.com.

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27

AFFORDABILITY ADVANTAGES | THE GARLAND GUIDE 2016

Garland’s Affordability Advantage for Business The North Texas commercial real estate market is booming, but with more than 200 distinct municipalities in the Dallas Metroplex area, deciding where to invest can be challenging.

Competition for prime office and industrial space drives prices up in both fast-growing suburbs and established downtown areas, while developing on open land in the outskirts of the Dallas region often involves expensive investment in new infrastructure.

Among all these dynamic market shifts, Garland has emerged as a community with a distinct Affordability Advantage.

Garland is a large and vibrant historic suburb of Dallas and, when compared to other fast-growing Metroplex communities, it becomes a uniquely attractive community for commercial investment.

Available Facilities

Garland has many types of land available for lease and purchase. There were 395 acres of land listed for sale in September of 2015 and more than 700,000 square feet of building area was available for purchase. In addition, more than 3.6 million square feet of industrial property was available for lease or sublease and 340,000 square feet of office space was available.

Retail space is also abundant, with more than 1 million square feet available for lease .

Affordable Real Estate Industrial Property Sales Since 2015* City

Average Price Per Square Foot

Garland

$57.39

Dallas

$57.07

Richardson

$73.04

Plano

$79.32

*Xceligent.com sales comps through 2015

Garland was recently ranked as the 2nd most affordable city in the country, as measured by its median housing price divided by the population’s median income. Garland also is ranked nationally as a top city for working parents and as a community offering workers one of the highest starting salaries. This reputation as one of the most affordable and attractive large cities in the country naturally extends to commercial and industrial investment opportunities. The East Dallas market for office space, in which Garland is included, is one of the most affordable in the region. An average asking direct lease rate for office space in the East Dallas submarket is $17.34 per square foot. That is the 3rd lowest among submarkets measured by the North Texas Commercial Association of Realtors and 25 percent less than the average lease rate across the Metroplex ($23.09) . In addition, the East Dallas submarket for industrial property, in which Garland is also included, contains the 4th lowest asking direct lease rate for industrial property .

2015 Office Space Lease Rates* City

Average Annual Lease Rate

Garland

$14.00

Richardson

$13.98

Irving

$18.07

Dallas

$17.75

Plano

$22.56

McKinney

$19.78

Arlington

$15.19

Dallas (Metro Region)

$17.06

*Xcelgient.com and loopnet.com lease comps through 2015

28 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Closer research of recent lease and sales data specifically within Garland show highly competitive prices for commercial and industrial properties.

Sales comps for industrial property in Garland for 2015 reveal a median price per square foot of $38.00 and an average price of $57.39. Those property costs are equal to that of the larger City of Dallas, but are also $15-20 less per square foot than comparable communities.

Businesses interested in leasing space in the Metroplex have affordable options as well. In Garland, the average annual lease rate for office space in 2015 was $14.00 per square foot. That amount matches the office lease rate in nearby Richardson and is far less than the rates found in Irving, Arlington, McKinney, Plano, Dallas, and the average rate for the Dallas Metro as a whole.

Garland has a thriving industrial and manufacturing economy and those interested in leasing industrial land have attractive options. Industrial lease comps for 2015 show a Lease Rate of $6.40, less than the average for the Dallas Metro as a whole and nearly equal to other industrial areas of the City of Dallas and City of Irving.

Catalyst Areas / Redevelopment Opportunities

Garland is recognized as an ‘innerring’ suburb that is almost entirely built out. Communities of the size and type of Garland are limited in how they can develop open land, but there are plentiful reinvestment opportunities for key commercial and industrial areas.

Over the past several years, the City of Garland has developed a comprehensive plan called Envision Garland. Envision Garland directs strategic investment

Tax Rates & Affordability to focus districts called Catalyst Areas within the City. Catalyst areas are meant to concentrate limited public resources in select areas for positive economic ripple effects that will improve surrounding neighborhoods and corridors.

Garland’s Catalyst Areas have ample property along with access to major arterial routes and highways. These areas are also host to high profile community assets, and offer many affordable and marketable development opportunities.

The City of Garland has completed or is developing strategic plans for each of these Catalyst Areas that could include incentive programs that make commercial investment in these areas even more financially attractive.

Existing Infrastructure

Garland prides itself on its history and heritage. While it is an older community, its infrastructure is highly maintained. Companies and investors can take advantage of Garland’s existing infrastructure network when budgeting their development dollars. While providing traditional municipal services, the City of Garland also operates its own water, wastewater treatment, and electric utilities. The City maintains and operates a regional landfill facility and offers both residential and commercial solid waste collection services.

Garland Power & Light is Garland’s own electric utility. GP&L has a generation capacity of 529 MegaWatts, 325 miles of overhead lines, and 552 miles of underground lines. Garland’s Water & Wastewater system includes 1,086 miles of water mains, 985 miles of sewer mains, and a storage capacity of 44.35 million gallons.

Incorporated in 1891, the city of Garland is home to more than 234,000 residents, making it the fifth largest city in the DFW Metroplex and twelfth largest in Texas.

In spite of its large population, residents value Garland’s small-town feel and outstanding city services. The city of Garland prides itself on the strength of its diverse neighborhoods and offers residents the best of both urban and suburban living.

Tax Burden

Taxes not imposed by the City of Garland or the State of Texas: Personal Income Tax State Property Tax Local Occupation Tax Local Wage Tax Gross Receipts Tax

Property Tax Rates*

City of Garland ����������������������������� $0.70460 Dallas County ������������������������������� $0.25310 Hospital District ��������������������������� $0.28600 College District ���������������������������� $0.12477 Garland ISD ���������������������������������� $1.25330 Total ����������������������������������������������� $2.62177 *Per $100 in assessed value

Investing in commercial development in Garland also means taking advantage of a readily accessible workforce. Garland has an estimated 133,411 of its residential population within the labor force, with 12.1 percent of that population alone employed in the manufacturing sector. There are 1.2 million workers within a 15 mile radius of Garland, with the 5 strongest employment sectors being Health Services, Eating and

According to the 2015 study by MoneyRates.com, Texas ranks first among all 50 states for the Best Places to Make a Living. The study’s rankings are based on each state’s average salary, cost of living, employment rate and workplace conditions. Texas excels due to the lack of state income tax imposed and lower than average cost of living and unemployment. Additionally, based on the Gallup-Heathways WellBeing Index, employees in the state report top-10-ranking-worthy working conditions.

Housing Affordability According to Texas A&M University’s Texas Housing Affordability Index, as of the end of 2014, Garland received the 3rd highest affordability ranking of any Texas metro area. See the full report at http://recenter.tamu.edu/data/hs/afford.asp Average Price of a Home in 2014:

$147,400

Median Price of a Home in 2014:

$130,800

Residential Real Estate Statistics Average Sales Price:

Average List Price:

Average Days on Market:

up 8.8% up 4.9% 11 days ($154,000)

Available Workforce

Making a Living

($182,254)

(down 56%)

Month’s Supply of Inventory:

2

(down 23.1%)

Source: North Texas Real Estate Systems, Inc. August 2015 vs. August 2014 Drinking Places, Manufacturing, Education Institutions, and Real Estate. Additionally, more than 39 percent of the population within a 15 mile radius of Garland have a Bachelor’s Degree or higher.

The Texas Workforce Commission projects that Dallas County will grow its job base by 19.8 percent by the year 2022. With Garland

in the heart of this business booming labor climate, land and facilities for new and expanding businesses are easy to market.

With an abundance of real estate opportunities and the workforce to support growth, Garland has the distinct affordability advantage in the Dallas Metroplex.

www.garlandchamber.com | T H E G A R L A N D G U I D E |

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BUSINESS ENVIRONMENT | THE GARLAND GUIDE 2016

Employment Statistics & Workforce Development Employment Statistics

Garland’s workforce has the specialized skills necessary for future growth in the nation’s most promising industries – healthcare, renewable technology, and wireless communications – as well as Garland’s historic foundation in manufacturing and fabrication.

To learn more about employment in Garland, visit www.garlandedp.com.

Unemployment Rates Annually Year

Area

Adjusted

Labor Force

Employment

Unemployment

Rate

est. 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005

Garland City Garland City Garland City Garland City Garland City Garland City Garland City Garland City Garland City Garland City Garland City

Not Adj Not Adj Not Adj Not Adj Not Adj Not Adj Not Adj Not Adj Not Adj Not Adj Not Adj

122,199 121,708 119,035 117,961 117,316 115,742 106,982 106,645 106,965 108,142 110,313

117,156 115,260 111,212 109,895 107,926 106,130 98,070 101,082 102,215 102,812 104,329

5,043 6,448 7,823 8,066 9,390 9,612 8,912 5,563 4,750 5,330 5,984

4.1 5.3 6.6 6.8 8.0 8.3 8.3 5.2 4.4 4.9 5.4

Workforce Profile

More than 117,000 skilled employees make up the workforce in Garland, Texas, more than 70 percent of which have a high school or college education. With such a diversity of industries offering employment, there are a variety of opportunities for job seekers.

Garland is also home to three college campuses that offer training courses, including Richland College, which has partnered with the Garland Economic Development Partnership to offer training grants.

To learn more about the Garland workforce, visit www.garlandedp.com.

Texas Workforce Development Area (WDA) Wages, Occupational Employment Statistics Program, Data benchmarked to 2014 Occupational Title Total, All Management Business and Financial Operations Computer and Mathematical Architecture and Engineering Life, Physical, and Social Science Community and Social Service Legal Education, Training, and Library Arts, Design, Entertainment, Sports, and Media Healthcare Practitioners and Technical Healthcare Support Protective Service

Est. Employment 1,571,780 76,920 106,460 78,460 35,200 9,700 11,390 14,490 62,040 19,820 80,080 33,290 40,620

Mean Wage $24.37 $60.92 $37.49 $40.54 $40.01 $31.65 $23.09 $53.05 $26.39 $27.45 $37.75 $15.70 $19.47

Entry Wage $9.95 $30.53 $21.57 $23.78 $23.23 $16.99 $14.16 $22.35 $15.16 $13.10 $19.66 $9.78 $9.61

Exp. Wage $31.58 $76.12 $45.44 $48.92 $48.40 $38.98 $27.55 $68.39 $32.01 $34.63 $46.79 $18.66 $24.40

PCT10 Wage $8.73 $26.08 $19.57 $20.24 $20.93 $14.96 $12.57 $19.44 $11.03 $11.20 $16.59 $8.90 $8.68

PCT25 Wage $11.44 $37.07 $25.01 $28.96 $27.34 $20.15 $16.35 $26.99 $19.82 $15.89 $23.71 $11.02 $10.91

PCT 50 Wage $18.13 $53.89 $33.71 $39.30 $36.44 $26.86 $21.53 $41.85 $24.86 $23.28 $31.65 $14.08 $16.09

PCT75 Wage $29.67 $76.22 $44.79 $51.29 $48.79 $38.85 $28.97 $70.80 $29.08 $33.90 $42.43 $17.90 $25.76

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30 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

PCT90 Wage $46.67 $93.85 $58.70 $62.66 $64.81 $53.57 $35.54 $92.70 $36.40 $45.80 $61.63 $23.29 $34.54

Texas Workforce Development Area (WDA) Wages, Occupational Employment Statistics Program, Data benchmarked to 2014 Occupational Title Food Preparation and Serving Related Building and Grounds Cleaning and Maintenance Personal Care and Service Sales and Related Occupations Office and Administrative Support Farming, Fishing, and Forestry Construction and Extraction Installation, Maintenance, and Repair Production Transportation and Material Moving

Est. Employment 119,280 45,550 39,580 172,140 304,510 810 58,900 61,690 84,220 116,630

Mean Wage $10.47 $10.80 $11.31 $23.26 $17.84 $10.58 $18.03 $21.43 $15.31 $16.15

Entry Wage $8.09 $8.10 $8.10 $8.93 $11.14 $8.07 $11.48 $13.11 $9.10 $8.89

Exp. Wage $11.65 $12.15 $12.92 $30.42 $21.19 $11.84 $21.30 $25.58 $18.42 $19.78

PCT10 Wage $7.72 $7.80 $7.72 $8.34 $9.93 $7.68 $10.38 $11.29 $8.45 $8.34

PCT25 Wage $8.23 $8.43 $8.22 $9.84 $12.63 $8.18 $12.75 $15.27 $10.03 $9.67

PCT 50 Wage $9.09 $9.53 $9.05 $15.35 $16.36 $9.01 $16.10 $20.03 $13.40 $12.97

PCT75 Wage $11.43 $11.72 $11.71 $28.16 $21.63 $12.06 $21.41 $26.47 $18.33 $19.10

PCT90 Wage $15.86 $15.74 $19.31 $47.06 $27.69 $16.07 $28.43 $33.49 $24.39 $27.37

City of Garland Employer Establishments and Employees by NAICS Row Labels Accommodation and Food Service Administrative and Support Agriculture Arts, Entertainment and Recreation Construction Educational Services Finance and Insurance Health Care Information Management of Companies Manufacturing

Establishments 468 2,613 54 155 927 199 465 790 198 34 483

Employees 8,250 3,262 33 1,234 12,487 5,350 5,766 9,850 2,869 196 11,232

Row Labels Establishments Mining 15 Other Services 1,270 Professional, Scientific and Technical 1,385 Public Administration 51 Real Estate 441 Retail Trade 1,379 Transportation and Warehousing 335 Utilities 18 Wholesale Trade 533 Grand Total 11,813 Source: Dun and Bradstreet, Sites on Texas

Employees 365 7,194 9,884 1,619 2,811 13,008 5,797 282 2,465 103,954

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www.grove-temporary.com www.garlandchamber.com | T H E G A R L A N D G U I D E |

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BUSINESS ENVIRONMENT | THE GARLAND GUIDE 2016

Garland Chamber of Commerce Board of Directors Dr. Rene Barajas, Garland ISD Bryan Bradford, City of Garland Linda Braga, The Braga Law Firm, P.C. Chad Brumit, KARLEE Co. Raul Cantero, National Circuit Assembly Donas Cole, Baylor Scott & White Medical Center – Garland Jessica Conner, Atlas Copco Rose Galloway, Richland College Michael Gutierrez, Eastfield College Barrett Hopper, Spectrum Brands Global Auto Care Malinda Brownlee Howell, Ebby Halliday Realtors Eva Hummel, Atmos Energy Corporation Katie Koberg, Randall Reed’s Prestige Ford Mark Lehman, Kraft Foods, Inc. Justin Lonon, Dallas County Community College District Scott McMurdie, Shea & McMurdie Retirement Earl Moorer, Veka South Inc. Joe Ondriezek, Carroll Company Jerry Prater, Huber Prater & Henson, P.C. Scott Ratzman, Plastipak Packaging Bo Saavedra, Northwestern Mutual Marisol Trevizo, Pilar Funeral Home Barry Young, Oncor Electric Delivery

Chamber Staff Paul Mayer, CEO (469) 326-7444 Paul.Mayer@garlandchamber.com Karina Olivares, President (469) 326-7474 Karina.Olivares@garlandchamber.com Jenna Dickson, Director of Strategic Planning (469) 326-7412 Jenna.Dickson@garlandchamber.com Liza Ceniceros, Project Director (469) 326-7477 Liza.Ceniceros@garlandchamber.com Alexander Helgar, Membership Development (469) 326-7454 Alexander.Helgar@garlandchamber.com Diane Whitlock, Office Manager (469) 326-7447 Diane.Whitlock@garlandchamber.com

CHAMBER MEMBERSHIP KEY BENEFITS

Starter Member $500

Premium Member $1,000

Complimentary Website Advertisement Advocacy Monthly Luncheon (one free seat, one time only) WBe Luncheon (one free seat, one time only) Ribbon Cutting Services Promotion in E-newsletter (3,000+ recipients) Use of Chamber Logo in Marketing Materials

3 Months 4 4 4 4 4 4

4 Months 4 4 4 4 4 4

Chamber Meeting Facility Use

1x/Month

3x/Month

4 4 4 $5 $20 4 4 4 4 4 4

4 4 4 No Charge No Charge 4 4 4 4 4 4 25 Companies 4

Referral Services Small Business Development Center Counseling Free Membership List (Excel Format) Monthly New Business List Manufacturing Directory Online Events Calendar Posting Notary Services Certificate of Origin Services Job Bank Postings Membership Plaque & Decal Business Directory Listing (Online & In Print) Letter of Introduction on Chamber Letterhead New Member Packet Flyer Inclusion Access to Local Leaders Economic Development Partner Recognition

Economic Development Partner $2,000

6 Months 4 4 4 4 4 4 Unlimited Access 4 4 4 No Charge No Charge 4 4 4 4 4 4 50 Companies 4 4 4

For more information, contact the Garland Chamber at 972-272-7551 or visit us online at www.garlandchamber.com

2016 Chamber Events

Direct Connect The goal of this program is to help attendees make more strategic connections and teach them how to capitalize on networking opportunities in a fun, fastpaced networking program. Events are held at the Chamber on the third Thursday of each month from 8:00 to 9:00 a.m.

Monthly Luncheons Chamber luncheons host a variety of speakers, from industry experts to community leaders. The event allows professionals from various business fields to interact in a relaxed environment and learn more about better business practices or issues facing the Garland community.

Events are held at The Atrium on the last Monday of each month from 11:30 a.m. to 1:00 p.m.

32 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Annual Events

Annual Banquet The Annual Banquet celebrates the year ended and looks to the year ahead by recognizing community leaders and welcoming the chairman of the board for 2016. The banquet also features a keynote speaker and elegant dinner. The 84th Annual event will be held at The Atrium on January 28, 2016.

Annual Business Expo The Expo invites local businesses from Garland and the surrounding communities to display products and services to a crowd of local leaders, business professionals and the general public. The 7th Annual event will be held at The Atrium on April 21, 2016.

Strategy for the Future Annual Partnership Golf Tournament The Golf Tournament serves as an opportunity for participants to advertise and network with area business professionals and city leaders outside of the typical conferenceroom setting. Sponsors are encouraged to develop teams of current or prospective customers. Many use the tournament as an opportunity to strengthen relationships with supporters, clients and stakeholders. The 32nd Annual event will be held at Firewheel Golf Park on September 16, 2016.

Manufacturing Day Appreciation Breakfast The Appreciation Breakfast, held annually on National Manufacturing Day, is an invitation-only event that celebrates the success of local manufacturers and recognizes the significance of manufacturing in the global marketplace and the positive impact of the industry in Garland, Texas. The 3rd Annual event will be held on October 7, 2016.

Women’s Business E-nitative Holiday Extravaganza This annual event is filled with festive fun, fancy fashions and flavorful foods for guests’ enjoyment during the holiday season. The 10th Annual event will be held on November 2, 2016.

Leadership Garland Prayer Breakfast This is an annual event that allows leaders in community, government, business, education and civic organizations to come together for an interfaith celebration of harmony, cultural diversity, leadership and direction. The 29th Annual event will be held at The Atrium on December 1, 2016.

In 2015, the Garland Chamber of Commerce kicked off the first year’s objectives of a carefully-constructed, collaborative strategic plan. Developed with the input of community stakeholders, City leaders and member businesses, the Chamber set goals in place for the following major focus areas, each of which will continue to grow and evolve through specific tactics that suit the needs of the Garland business community.

Workforce Plan Goal: The Garland Chamber of Commerce will act as a liaison between local employers and educational institutions to facilitate the training and continued education of a qualified workforce.

The Chamber worked with Garland ISD Career and Technical Education staff in 2015 to develop a task force for the purpose of planning and managing initiatives like Job Shadow Day, the Student Career Expo and internship opportunities with local companies. In 2016, employers can also expect to see a robust job matching system through the Chamber’s partnership with Workforce Solutions Greater Dallas.

Small Business Plan Goal: The Garland Chamber of Commerce will drive local small business owners to specialized resources and programming focused on long-term growth and sustainability.

The Chamber continues to expand its suite of resources specifically designed for the city’s small business community. By adding an online “Hall of Fame,” supporting growth initiatives like Google’s “Let’s Put Our Cities on the Map,” and creating a simple, easy-to-follow plan for entrepreneurship, local business owners continue to gain access to the newest, most-relevant information Garland has to offer.

Business Retention Plan Goal: The Garland Chamber of Commerce will work to maintain a clear understanding of manufacturers’ needs and facilitate growth opportunities through efficient business practices.

As a part of the Garland Economic Development Partnership, the Chamber maintains primary responsibility for serving and retaining Garland’s existing business base. Through initiatives like Dallas County Manufacturers’ Association forums, Manufacturing Day and the development of a comprehensive resource guide, industryleading companies have come to expect customized support from the Chamber.

Marketing Plan Goal: The Garland Chamber of Commerce will be the trusted source of timely, relevant information regarding opportunities for involvement and growth in the local business community.

Through sharing relevant stories of local business success and advancements in economic development, the Chamber pursues a goal of maintaining purposeful, informative communication with Garland businesses. Satisfaction and interest research continue to inform the Chamber’s strategy in reaching the community.

Please visit our website www.garlandchamber.com for detailed event information or to RSVP. www.garlandchamber.com | T H E G A R L A N D G U I D E |

33

BUSINESS ENVIRONMENT | THE GARLAND GUIDE 2016

Power in Production: Industry-Leading Manufacturing in Garland Garland has been recognized as a manufacturing city since the 1950s, and numerous Fortune 500 corporations choose Garland as a location for their strategic operations. As business retention is a critical piece of any city’s strategic plan, it has become increasingly important to ensure Garland’s manufacturers have easy access to the resources they need to operate successfully.

In 2006, the Garland Chamber of Commerce founded the Dallas County Manufacturers’ Association in order to better serve the needs of the industry that has long been the backbone of the Garland economy. More than 350 thriving manufacturing businesses have been supporting the Garland economy through highly varied product production for decades. These businesses have widely diversified and highly specialized operations, presenting a unique opportunity for the Chamber to further its mission of maintaining a sustainable economy by interacting directly with professionals in the manufacturing sector.

The mission of the DCMA is to provide the Dallas County manufacturing community with the best opportunities to be sustainable in the global marketplace through facilitating workforce development, advocacy at the local, state and national level, and the sharing of best practices among its members. This mission is carried out through a variety of venues that both contribute resources and facilitate understanding among industry and community leaders.

Each month, forums of Human Resources and Safety professionals meet to learn more about their areas of

34 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

business through the sharing of best practices. Because Garland is home to so many industry leaders, participants can be sure that they’re learning reliable, proven tactics and can take them back to their own plants for continuous improvement.

With the help of local higher education partners like Richland College, more than a thousand employees have received grant-funded training since DCMA’s inception. Programs like this not only heighten the skills and abilities of the Garland workforce, but also improve operations to be carried out more safely and efficiently.

Membership in the Dallas County Manufacturers’ Association is available for any manufacturer located in Dallas County. To learn more about the programs and resources provided by the Association, visit www.garlandchamber. com/dcma or call the Chamber at (972) 272-7551.

Garland Industry Clusters

Manufacturing Local Impact

Workforce from Top 100 Companies: More than 12,000 • 10% (total Garland workforce is 120,111) • Total compensation: $786 million *Average compensation for a manufacturing job is $63,000

n Food

3%

n Textile & Apparel

11%

n Paper & Cardboard

2%

n Chemical, Plastic & Rubber

15%

n Stone, Clays & Ceramics

4%

n Metal

41%

n Other

24%

11%

24%

2% 15%

4% 41%

Year

Amount

2012

$363,550

2013

$358,550

2014

$629,602

2015

$500,388

Total

$1,852,090

More than $1 million of grant-funded training has been provided since the establishment of the Dallas county Manufacturers’ Association in 2009

$629,602

Grant Funded Training

2012

2013

2014

$500,388

*More than 375 total manufacturing companies

$358,550

Total Tax Base from Top 100 Companies: $957 million • 9% of the tax base for the City of Garland (total tax base is $10.1 billion) • 7% of the tax base for Garland ISD (total tax base is $13.1 billion)

Percentage

$363,550

Companies recognized as the Garland Top 100 make the following contributions to the local economy.

Category

3%

2015

Economic Impact • Estimated 31,000 service jobs creation *2.5 service jobs are created for each manufacturing job

Best

DEMAND

THE

Shelly Hooper Branch Manager

Sylvia Livaudais Escrow Officer

Angie Buford Business Consultant

NORTH GARLAND BRANCH

5435 N. Garland Ave. | Suite 180 | Garland, TX 75040 t: 214.703.9607 | f: 214.703.9608

Count on NORTH AMERICAN TITLE for a smooth closing & top-flight customer service

©2015 North American Title Group and its subsidiaries. All Rights Reserved. | TX15-8391 R 11.23.15

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www.garlandchamber.com | T H E G A R L A N D G U I D E |

35

GETTING SETTLED | THE GARLAND GUIDE 2016

Customize your education

Not many districts across the nation offer open-enrollment options for students, and none have a choice plan as far-reaching as Garland ISD. While other districts use attendance zones to determine a student’s campus, GISD parents are able to choose the school their child attends. Explore the opportunities to customize your education.

There’s something for everyone—from three years old-12th grade.

Putting Students on the Path to Success College Readiness

Garland ISD offers numerous dual enrollment and Advanced Placement courses.

This allows students to earn college credit while in high school, which can save families thousands of dollars. The district also pays for juniors to take the SAT entrance exam and all eighth through 11th-graders to take the PSAT practice test.

Career Readiness

From audio/video production to automotive technology, business to building trades, culinary to cosmetology and horticulture to health sciences, Garland ISD offers approximately 200 Career and Technical Education (CTE) courses. This allows students to explore career interests and gain employable skills. They can also earn certifications and licensing to be able to start a career or earn additional college credit upon graduation.

On-the-job Experience

Want to help train tomorrow’s workforce? Garland ISD’s CTE Department partners with community organizations to provide job shadowing, one-on-one mentoring at school or the jobsite, classroom presentations and internships—short-term, long-term, paid or unpaid. Contact a885@garlandisd.net or 972-487-3170 for more information.

“At Garland ISD, the future begins today. We not only focus on 21stcentury education, but also preparing students for success in college and careers.” Superintendent Bob Morrison 36 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

MAGNET PROGRAMS • Classical Studies • In addition to reading and writing, curriculum focuses on character education and leadership development • Piano, dance, gymnastics and Latin courses allow students to explore alternative fine arts and language interests • Collegiate Academy • Allows qualifying students to earn an associate degree simultaneously with a high school diploma • Dual Language • Students receive 50 percent of their instruction in English and 50 percent in Spanish • Gifted and Talented • Advanced language, social studies, math and science coursework meets the needs of students requiring accelerated instruction • Students develop artistic talents through a sequence of enriched art, theater, band, orchestra and choir courses • Global Business, Language and Leadership • Mandarin Chinese classes encourage students to be bilingual • In addition to international business, finance and marketing curriculum, students have the ability to study abroad • Mandarin Chinese Language and Leadership • Mandarin Chinese immersion teaches students to read, write and speak both languages fluently • In addition to leadership development, curriculum also provides practical life experiences

Track bond program progress

• Math, Science and Technology • Project-based learning allows students to take education into their own hands, applying classroom concepts to solve problems with realworld applications • Students use laptops, iPods, tablets and other digital tools to produce high quality, collaborative products • Montessori • Classrooms contain multisensory materials rather than textbooks, and children move around the room at their own pace, studying art, geography, history, language, math, music, science, etc., at the same time • Grade levels are grouped together, forming communities in which older children spontaneously share their knowledge with younger peers

INNOVATIVE PROGRAMS • AVID (Advancement Via Individual Determination) • A college readiness program designed to prepare students for advancedlevel courses • Students receive additional training in writing, study skills, note-taking and critical analysis • IB (International Baccalaureate) • Advanced courses in English, second language, history, science, mathematics and the arts prepare students to be globally competitive • NMSI (National Math and Science Initiative) • Rewards students $100 for each score of three or higher on a math, science or English Advanced Placement exam • Performing Arts Endorsement • Advanced courses in music, theater and film prepare students for performing arts careers

Follow @gisdnews on Twitter

With the support of its community, Garland ISD passed a $455.5 million bond election to enhance student safety, upgrade district technology and address aging facilities. A new Natatorium and Career and Technical Education Center also promise to increase learning opportunities and public resources.

The district’s construction status website keeps voters informed of bond program progress and enlists local businesses. Visit www.garlandisdbond. com to see design, contracting and construction timelines, summary reports, photos and upcoming contracts available for bid. The website is also available in Spanish and Vietnamese.

YOUR

TRAINING SOURCE A full-service provider of training solutions for global companies.

Eastfield College offers: • • • •

On- and Off-Site Workforce Training Credit Courses Continuing Education Courses One- and Two-Year Career Programs An Equal Opportunity Institution.

Eastfield College

972-860-7100 www.eastfieldcollege.edu

SMART STARTS HERE. www.garlandchamber.com | T H E G A R L A N D G U I D E |

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GETTING SETTLED | THE GARLAND GUIDE 2016

GISD IN THREE Take three minutes to learn about three new initiatives in Garland ISD.

Family and Community Engagement (FACE)

The district launched a new Department of Family and Community Engagement, pooling all its staff who focus on outreach. A goal of GISD’s Strategic Plan, FACE will strengthen relationships with families, community members and businesses. Its future includes workshops and seminars for families regarding mental health, best practices in parenting and important issues in society.

Academic support for families at home, as well as increased business partnerships and community mentorships are also in the works.

Science, Technology, Engineering, Arts and Math (STEAM)

STEAM is an educational movement turning students–as young as kindergartners–into real-life inventors, architects and entrepreneurs. GISD hopes to prepare students for an in-demand career field by developing critical thinking, problem solving, collaboration and communication skills. During engineering challenges, all K-12 students design and construct towers, bridges, egg-drop devices, roller coasters

and catapults. Robotics competitions also pit student-built machines against one another as they race to pick up objects and transport them to a secondary location. In addition, maker/creator conventions and science fairs challenge participants to use their imagination to make an impact on society. Yearlong learning culminates in a student showcase called STEAMposium, which is open to the public.

CONTINUING EDUCATION

Montessori

Eastfield College

Considering Montessori? Choose GISD. Herfurth and Luna elementary schools will roll out the prekindergarten through fifthgrade program from 2016-17 to 2020-21.

Montessori offers individualized, integrated instruction. The classroom environment contains multisensory materials rather than textbooks, and children move around the room at their own pace, studying art, geography, history, language, math, music, science, etc., at the same time.

Grouping grade levels together, Montessori classes form communities in which older children spontaneously share their knowledge with younger peers. Primary classes consist of three and four-year-olds, as well as kindergartners.

Additionally, lower elementary includes first-third grades and upper elementary fourth-fifth.

DIVERSE COMMUNITY. SHARED VISION. EXCEPTIONAL EDUCATION. A district of 57,000 students, 7,500 employees, 71 campuses and three communities, Garland ISD ranks as the second-largest district in Dallas County, fourth-largest in Dallas-Fort Worth, 12th-largest in Texas, and is among the 70-largest in America. What makes GISD a great place to live, work and learn?

• Diverse population that speaks more than 100 languages • Starting teacher salary of $50,000 • Named a Best Community for Music Education • Personal district-issued iPads for teachers, and 1:1 devices for high school students beginning 2016-17 • AVID National Demonstration Schools • National Blue Ribbon Schools

• State championship athletic teams • National championship academic teams • Campuses named Apple Distinguished Programs • One of just seven Texas districts to hold Moody’s highest credit rating of Aaa • Enrollment open to children of nonresident employees • National Merit and Dell Scholarship winners • National PTA Schools of Excellence • Regional Principals of the Year • Home to state’s first STEMformation middle schools • Special Education partnerships with local businesses to place students after graduation • Digitally enhanced classrooms with SMART Boards • Technology-driven classroom tools, such as Discovery Education Techbooks • Low-cost health clinic for employees, spouses and dependents

38 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

The Garland community is served by two institutions in the Dallas County Community College District, Eastfield College and Richland College. Both are actively involved in the continuing education of individuals and workforce training for Garland industry.

Eastfield College, one of the Dallas County Community Colleges in Mesquite, partners with local businesses to develop a range of training solutions to meet their workforce development needs.

Contact the Workforce, Corporate & Continuing Education Division to find out how Eastfield’s open-enrollment courses, grant-funded training opportunities, and customized corporate training can improve your business outlook.

For class schedules, programming availability and additional information, visit www.eastfieldcollege.edu.

Richland College

For more than 40 years, Richland College of the Dallas County Community College District has focused on teaching, learning and community building. In recognition of these efforts, the White House and the Department of Commerce named Richland a 2005 recipient of the Malcolm Baldrige National Quality Award, the only community college to have received this award. Richland helps students build their future through courses that can be applied to the first two years of a baccalaureate degree, one- or two-year certificates in a number of career fields, and training in the latest technology for students who want to advance in their current careers.

For class schedules, programming availability and additional information, visit www.richlandcollege.edu.

The Garland community is also fortunate to be served by the fine educational institutions listed below.

Amberton University

Amberton University has been educating working adults since 1971, offering both bachelor and master degree programs.

The average age of Amberton students is 37, higher than other universities.

The university’s philosophy is to provide an affordable, quality education with reasonable costs enabling working adult students to “pay as they go” and not incur long-term debt. Tuition is kept low and there is no fee to apply to enroll at Amberton.

For class schedules, programming availability and additional information, visit www.amberton.edu.

ITT Technical Institute

The ITT Technical Institutes are a leading private college system focused on technology-oriented programs of study. There are more than 130 ITT Technical Institutes in 38 states. The ITT Technical Institutes predominantly offer career-focused, degree programs to over 70,000 students. The ITT Technical Institutes have been actively involved in the higher education community in the United States since 1969.

For class schedules, programming availability and additional information, visit www.itt-tech.edu.

Remington College

Remington College is a common name used by all 18 campuses of a group of affiliated companies of privately-owned, non-profit, post-secondary educational institutions based in Heathrow, Florida.

Through its campuses, Remington College offers diplomas, bachelor’s and associate’s degrees in a variety of fields, including: cosmetology; nursing; healthcare; criminal justice; business; electronics; information technology; and more.

For class schedules, programming availability and additional information, visit www.remingtoncollege.edu.

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The Right Skills for Today’s Jobs · Call Center Associate · Early Childcare Associate · Mediation and Dispute Resolution Specialist · Emergency Medical Technician · Nonprofit Management Professional · Dental Assisting Practitioner · Free Adult Education and Literacy (AEL) Classes in Reading, Writing and Math For more information about Continuing Education at Richland College, visit:

richlandcollege.edu/ce 972-238-6145 SMART STARTS HERE.

12800 Abrams Road

l

Dallas, Texas 75243-2199

An equal opportunity institution.

www.garlandchamber.com | T H E G A R L A N D G U I D E |

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Baylor Scott & White Medical Center–Garland

CHANGING HEALTH CARE FOR LIFE.

Baylor Medical Center at Garland is now Baylor Scott & White Medical Center – Garland. We are very excited about our new name, which reflects the expertise of the state’s largest not-for-profit health care system.

In 2014, Baylor Scott & White Medical Center- Garland celebrated 50 years of providing quality, compassionate health care to the community. It’s a commitment that will remain steadfast for the next five decades and beyond.

Baylor Scott & White Medical CenterGarland is a fully accredited, acute care hospital serving the residents of Garland and the neighboring communities of Wylie, Rowlett, Sachse, Rockwall, Mesquite and Murphy. The Baylor Scott & White- Garland campus has recently undergone extensive renovations to enhance the patient care experience, and meet the changing needs of the communities we serve.

Part of Baylor Scott & White Health, Baylor Scott & White- Garland provides

advanced health care in a healing, supportive environment across a wide range of medical specialties, including but not limited to: • Cancer care • Digestive diseases • Emergency medicine • Heart and vascular services • Imaging and radiology • Orthopedics • Sleep medicine • Surgery • Women’s health

Award-winning Care

Baylor Scott & White- Garland has received an array of impressive national certifications, awards and recognitions:

40 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

U.S. News & World Report Best Hospital: “Best Hospitals for Common Care” ratings recognized Baylor Scott & White-Garland as a ‘high performing’ hospital for the treatment of heart failure.

Top Performer on Key Quality Measures®: ‘Top Performers’ are considered national leaders by The Joint Commission when it comes to consistently practicing evidence-based health care shown to significantly improve outcomes for certain serious conditions and procedures.

Chest Pain Center Accreditation: Awarded by the Society of Cardiovascular Patient Care, an accredited Chest Pain Center meets quality measures shown to improve the process of care for chest pain

patients, as well as effectively integrating a range of cardiovascular services.

Commission on Cancer Accreditation: Given to cancer programs which provide quality care, address each patient’s needs and work to improve outcomes.

National Accreditation Program for Breast Centers: Accredited for quality breast care across the care continuum.

American College of Radiology Accreditation: Accredited for excellence in six imaging procedures, including CT, MRI and breast imaging among others.

The Joint Commission Primary Stroke Center: Accredited for having a stroke program that may significantly reduce the effects of stroke and permanent disability.

American Association of Cardiovascular and Pulmonary Rehabilitation Accreditation: The Baylor Scott & White- Garland Cardiac Rehabilitation program is certified by the American Association of Cardiovascular and Pulmonary Rehabilitation for its

commitment to improving quality of life by enhancing care.

Pathway to Excellence® Designated: Recognized by the American Nurses Credentialing Center for cultivating an environment where nurses can excel.

Advanced Technology With A Human Touch

Robotic surgery at Baylor Scott & White-Garland usually means less pain, less scarring and a faster recovery for a wide range of patients in need of surgery.

“Robotic surgery allows us to expand the range and scope of the surgical services we provide,” says Steven Arze, MD, chief medical officer and vice president of medical affairs at Baylor Scott & White-Garland.

With small, 1- to 2-centimeter incisions, patients often report less postoperative pain and generally can leave the hospital and recover more quickly. It’s important to understand the robotic system is

“ Robotic

surgery at Baylor Scott & White-Garland usually means less pain, less scarring and a faster recovery for a wide range of patients in need of surgery.

Renamed. Renewed. Renowned.

MEET THE NEW BAYLOR SCOTT & WHITE –GARLAND

W

e are proud to introduce the new Baylor Scott & White Medical Center – Garland. As part of Baylor Scott & White Health, the largest not-for-profit health care system in Texas, we have recently undergone extensive renovations to enhance the patient care experience and meet the changing needs of the communities we have served for 50 years. We are a fully accredited, acute care hospital serving the residents of Garland and the neighboring communities of Wylie, Rowlett, Sachse, Rockwall, Mesquite and Murphy. Our wide array of services includes orthopedics, oncology, cardiovascular, emergency care and more. Baylor Garland, now Baylor Scott & White - Garland, has received awards and accreditations from some of the nation’s most prominent health care groups.

We may be called by a new name, but our calling is still caring for you.

2300 Marie Curie Blvd., Garland, TX 75042

Find out more about our new name, call 1.800.4BAYLOR or visit us online at BaylorHealth.com/Garland.

Physicians provide clinical services as members of the medical staff at one of Baylor Scott & White Health’s subsidiary, community or affiliated medical centers and do not provide clinical services as employees or agents of those medical centers, Baylor Health Care System, Scott & White Healthcare or Baylor Scott & White Health. ©2015 Baylor Scott & White Health BSWMCG_6_2015 CE 11.15

www.garlandchamber.com | T H E G A R L A N D G U I D E |

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only a tool—the surgeon is performing the operation. The robotic instruments simply overcome the anatomical limitations of the human hand by enhancing access and precise maneuverability within a small operating field.

Abdominal surgery is where robotic surgery really proves itself, by taking “minimally invasive” a step further.

For example, “We can take the three tiny incisions required in laparoscopic gallbladder removal and make that one tiny incision by using the robot,” says Dr. Arze.

Also, for some gynecological surgeries, new minimally invasive options at Baylor Scott & White-Garland are becoming possible thanks to the robot.

A Close Watch and Added Convenience

Opened in October 2014, the spacious new 24-bed clinical observation unit is for patients who require more care or observation time than the emergency department can provide, but don’t need extensive hospitalization. The unit allows caregivers to keep a close eye on patients– continuing important treatments and diagnostic tests–without admitting them for a lengthy stay.

Before the unit opened, all patients who required observation had to be fully admitted through the emergency department, and that meant a longer stay. The new unit allows patients to be discharged as soon as they’re ready.

“This allows patients to receive continued patient care and monitoring in an environment outside of the emergency department without being admitted as an inpatient to the hospital,” says Joan Sabin, RN, interim chief nursing officer for Baylor Scott & White-Garland.

42 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Innovative Care Concept Expands Services for Garland Community

In November 2014, Select Medical opened the doors to a new long-term acute care hospital (LTACH) on Baylor Scott & WhiteGarland’s renovated third floor. The LTACH treats medically complex and critically ill patients whose condition may require a much longer length of stay than those patients treated in a traditional acute care hospital setting. It is owned by Select Medical and operates as a hospital-within-a-hospital.

The concept reflects a new model of care for hospitals in a rapidly changing health care landscape. It allows hospitals like Baylor Scott & White-Garland to better serve communities by collaborating with other health care providers to provide access to a wider range of patient care services. It’s a concept Baylor Scott & White-Garland continued in 2015 when Garland Behavioral Hospital, a Universal Health Services (UHS) facility, opened a UHS-owned and operated hospital-within-a-hospital psychiatric facility on Baylor Scott & White-Garland’s campus. The hospital focuses on providing quality adult and geriatric inpatient psychiatric services.

“Working with established, highly respected providers like Select Medical and UHS to give members of our community access to a wider range of specialized health services is critical to our mission and to effectively meeting the future health care needs of the people we serve,” says Tom Trenary, president of Baylor Scott & White-Garland. *Physicians are members of the medical staff at one of Baylor Scott & White Health’s affiliated medical centers and are neither employees nor agents of those medical centers, Baylor Scott & White Medical CenterGarland or Baylor Scott & White Health

Getting Around in Garland The city is connected to the world through the DFW International and Love Field Airports, both of which are less than 40 minutes away. Garland also has two rail stations of the Dallas Area Rapid Transit system, DART bus service and an extensive network of major highways and interstates. Located at the crossing of two key heavy freight lines and both regional and interstate transportation corridors, Garland is a powerful part of the regional economy.

Regional/Interstate Roadways

When considering commute times to many major employment areas and local attractions, Garland is a practical choice for residents. Bordered by two major highways, President George Bush Turnpike (190) and Lyndon B Johnson Freeway (635), residents have quick access to the entire region.

In recent years, the NTTA completed the final phase of a project that extends the western PGBT terminus south to Interstate 20 through the city of Grand Prairie, forming a half loop around the city of Dallas. Open to traffic in October 2012, it now provides a link that extends the existing PGBT from south of SH 183 south to I-20. With the opening of the newest portion of the roadway, the 11.5-mile western extension, the entire length of the PGBT has increased from 40 to 52 miles. Long-term plans are for the turnpike to form a full outer loop around Dallas, dubbed Loop 9.

The competitive advantage of Garland’s central location will be further enhanced

STRETCHING FROM NORTHERN DALLAS CTY. INTO SOUTHERN COLLIN CTY., GARLAND, TX, OFFERS THE BEST OF WHAT THESE DIVERSE NORTH TEXAS REGIONS HAVE TO OFFER.

over the next several years with the completion of the President George Bush Turnpike Fourth Lane Project, which will include widening the PGBT from Interstate 35E to State Highway 78 to four lanes. The project will be built in two major phases. According to a September 2015 NTTA progress report, construction for Phase 1 began in May 2015, which includes PGBT between U.S. 75 and Dallas North Tollway and westbound between Renner Road and U.S. 75. Construction is estimated to last 18 months. Phase 2, which would include the segment between SH 78 and U.S. 75 is anticipated to begin in late 2016 with a 30-month duration. Completion of the entire project is anticipated in 2019.

Heavy Rail

Before the Great Depression, the Santa Fe (now Kansas City Southern) and MK&T Railroads (who later merged with Union Pacific) wrote the history of Garland’s business expansion, primarily centered on the distribution of cotton and onions, and telephone/telegraph services. Heavy rail and passenger rail lines continue to play an important role in Garland’s future development. The development of the Union Pacific Inland Port in Southern Dallas over the next 30 years promises to increase Class I rail traffic throughout the Union Pacific system, including shortline feeders such as the Dallas-GarlandNortheastern Railroad.

Public Transportation Options

Garland has two light rail stations linking residents and employees with the region. Located in the heart of two of Garland’s largest employment centers, the Forest/Jupiter and Downtown Light Rail Stations serve more than 3,000 riders each weekday. The City continues to encourage higher intensity residential, retail and employment uses adjacent to the stations for its near and longterm economic growth. Adding further connectivity and convenience, in 2013, Dallas Area Rapid Transit (DART) opened the eastern extension of the Blue Line that connects Downtown Garland with Downtown Rowlett. In August of 2014, DART celebrated the opening of the last Orange Line segment to the new DFW Airport Station, which linked the country’s longest light rail system to the world’s third-busiest airport.

The North Central Texas Council of Governments (NCTCOG) Mobility 2030 Plan also recommends study of the Kansas City Southern rail corridor north from Downtown Garland to Lake Lavon to accommodate future passenger rail needs (Wylie). This could ultimately give Garland three DART rail stations, further interweaving the city into the center of the Metroplex.

Garland also features an extensive bus service which connects to the surrounding DFW Metroplex.

FOR MORE INFORMATION ABOUT DALLAS AREA RAPID TRANSIT AND THE SERVICES AVAILABLE, VISIT WWW.DART.ORG.

www.garlandchamber.com | T H E G A R L A N D G U I D E |

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A New Way to Reach the City Garland Launches New App for City Service Requests EAssist, a new app available from the City of Garland, is an easy way for residents to connect with the City to submit service requests, access news and information, and see other nearby requests in progress.

Approximately 30 different service request types are available to residents, with more to be added in the coming months.

“The number of service request types that are available from the launch date is amazing,” Kevin Slay, Director of Customer Service, said. “We will keep looking for ways to expand and improve the mobile app. Today, the resident simply enters the request type and selects the location using their device’s GPS capabilities, and then it automatically routes it to the City department for resolution.”

Once the app is downloaded, users will be required to create an account using an email address or linking to their Facebook accounts. Once created, users can set what type of notifications they receive, how they are delivered, and several other customizations. Some Garland Power & Light service requests also require registering the user’s City of Garland utility account, which also can be done through eAssist.

“EAssist empowers our residents,” Scott Bollinger, Neighborhood Resources Manager, said. “This mobile app creates a direct link from the resident to City Hall in a simple, streamlined way.”

EAssist Garland is available now for free download at the Apple App and Google Play Stores.

Helpful Community Information PHONE NUMBERS TO KEEP ON FILE

City Of Garland Contacts

Other

Employment

City of Garland Main Number......... 972-205-2000 City Departments Animal Services................................. 972-205-3570 Building Inspection.......................... 972-205-2300 Carver Senior Center......................... 972-205-3305 City Secretary..................................... 972-205-2404 Code Compliance............................... 972-485-6400 Crimestoppers..................................... 972-272-TIPS Downtown Senior Center................. 972-205-2769 Economic Development Department........................................ 972-205-3800 Fire Non-emergency......................... 972-781-7100 Garage Sale Permits......................... 972-485-6400 Health Department........................... 972-205-3460 Light & Sign Repair............................ 972-205-3483 Mayor’s Office.................................... 972-205-2400 Municipal Courts................................ 972-205-2330 Neighborhood Services.................... 972-205-3310 Neighborhood Vitality..................... 972-205-3864 Nicholson Memorial Library System................................................. 972-205-2500 Police Non-emergency .................... 972-485-4840 Parks & Recreation............................ 972-205-2750 Planning Department....................... 972-205-2445 Public & Media Relations................. 972-205-2875 Streetlight Repair.............................. 972-205-3483 Traffic Signal Malfunction............... 972-205-3250

Birth, Death & Marriage Certificates......................................... 214-643-4773 Driver’s License & Vehicle Registration........................................ 214-861-2000 DART.................................................... 214-979-1111 NTTA Toll Tags................................... 972-818-6882 Tax Office............................................ 972-205-2410 United States Postal Service........... 972-276-6541

City 24-Hour Job Hotline................. 972-205-2475 Day Labor Center............................... 972-864-1729 Social Security Administration....1-800-772-1213 Workforce Solutions Greater Dallas.................................... 972-276-8361 See our membership directory for employment agency listings.

Hospitals Baylor Scott & White Medical Center - Garland................................. 972-487-5000 Doctors Hospital................................ 214-324-6100

Assistance Al-Anon & Alateen............................. 214-363-0461 Alcoholics Anonymous.................... 972-530-9790 Child Protective Service................1-800-252-5400 Garland Family Outreach................. 972-840-8555 Galaxy Counseling Center................ 972-272-4429 Garland Area Rehabilitation Center.................................................. 972-272-6526 Health & Human Services................ 972-681-9778 Life Abilities, Inc................................ 214-586-1502 Life Message....................................... 877-518-1000 New Beginning Center..................... 972-276-0423 Runaway Hotline............................1-800-621-4000 Urban League of Greater Dallas & North Central Texas, Inc.................. 214-413-1720 See our membership directory for non-profit and charity organization listings.

44 | T H E G A R L A N D G U I D E | 2016 COMMUNITY GUIDE AND BUSINESS DIRECTORY

Utilities/Home Services AT&T..................................................1-800-288-2020 Atmos Energy..................................1-888-286-6700 Garland Power & Light...................... 972-205-2671 GP&L Emergency Power Outage................................................. 972-205-3000 Oncor Electric Delivery..................... 972-985-2066 TXU Energy......................................1-800-233-2133 Waste & Recycling Services............................................... 972-205-3500 Verizon.............................................1-800-837-4966 Water Department............................ 972-205-3210 Water Emergency Shutoffs............. 972-205-3210

Social Media Accounts To Follow

One of the best and most immediate ways to stay up to date on news, events and special announcements in Garland is to follow your community on social media! Check out these Twitter accounts for fun, relevant content that will keep you aware of all the great things happening in Garland.

City of Garland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . @garlandtxgov Garland Police Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . @GarlandPD Garland CVB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . @VisitGarlandTX Garland Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . @GarlandLibrary Go Green Garland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . @GoGreenGarland Garland Arts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . @GarlandArts Garland ISD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . @gisdnews Garland Chamber of Commerce . . . . . . . . . . . . . . . . . @GarlandChamber

CAREERS BUSINESSES LIVES

Locations to Know Charles E. Duckworth Utility Services Building New utility services, walk-in payments and customer service account assistance 217 N. Fifth St. Garland, TX 75040 Hours: 8 a.m. – 5 p.m.

(Monday – Friday)

Garland Utility Payment Drive Thru and Drop Box Drop Box is located in the far left lane of the Drive Thru 717 W. State St. Garland, TX 75040 Drive-Thru Payment Window Hours: 7 a.m. - 6 p.m.

(Monday – Friday)

WORTH HAVING.

WORTH OWNING.

WORTH LIVING.

KELLER WILLIAMS REALTY The Largest Broker in the World The Number One Training Company in the US The Number One Selling Broker in DFW

Edie Leon-Kelly CEO/Team Leader

NORTH GARLAND OFFICE Office 972-240-4416 • Cell 972-800-1733 • 1111 Belt Line Road #100 • Garland, TX 75040

When looking to buy or sell real estate choose local experienced agents in your community www.garlandchamber.com | T H E G A R L A N D G U I D E |

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ENTERTAINMENT & ATTRACTIONS | THE GARLAND GUIDE 2016

Enjoy a variety of great retailers Whether you’re looking for designer apparel, sports equipment or reasonably-priced necessities, Garland is home to a variety of great retailers to suit your shopping needs.

Developments in the last decade have brought exciting additions, such as Harbor Point, which sits right on the edge of beautiful Lake Ray Hubbard and features several restaurants and retail stores, including the 120,000 square-foot Bass Pro Shops. In 2005, Simon Property Group, Inc. opened Firewheel Town Center, which continues to expand and offers an open-air shopping experience and a variety of dining options.

The Garland Chamber of Commerce invites you to support our local economy by shopping at these and other fine retail locations.

Harbor Point

Bass Pro Shops, one of America’s premier outdoor retailers, anchors the 28-acre Harbor Point retail development on the shores of Lake Ray Hubbard.

Bass Pro hosts seminars and classes on everything from fishing and hunting to learning about the outdoors.

5001 Bass Pro Dr. Garland, TX 75043 (469) 221-2600 • www.basspro.com

Firewheel Town Center

This open-air, mixed-use development contains apartments, department stores, a children’s playground, a coy fish pond, a fountain, specialty retail, office space, unique restaurants and an 18-screen AMC theater.

245 Cedar Sage Dr., Suite 220, Garland, TX 75040 (972) 495-8085 • www.simon.com

Firewheel Market

On the NE corner SH-199 and SH78, ideally located at the entrance to Firewheel Town Center, Firewheel Market offers great restaurants, shops and services, including Chase Bank, Merle Norman, Mattress Giant, Starbucks, Chipotle, Cristina’s, Eddie’s Napoli’s Bistro, Flying Fish, Pei Wei, Potbelly, Scotty P’s, Yogurtland and more.

4280 Lavon Dr. Garland TX 75048 (214) 720-6630

Historic Downtown Square

Experience the historical charm of browsing through a variety of specialty shops and sampling the flavors of local eateries located on and around the square. Visit establishments such as Resurrected Designs, Rowlett Flowers & Gifts, Generator Coffee House & Bakery, Baker’s Main Street Furniture and more.

Audubon Village

Adjacent to the city’s Audubon Park, this retail center offers great dining options like Da Boyz Sports Bar and Grill, Papa Osh Pizza and Skillman Wok as well as a donut shop and bakery. Visitors can also find ASAP Tutoring, London School of Dance, Healing Foot Spa, a nail salon and More.

565 W. Oates Road, Garland, TX 75043 (214) 696-6677

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Broadway Little Shopping Center

Find great services and shopping, conveniently located on Broadway in South Garland. The shopping center contains Rent-A-Center, Metro PCS, Lady Nails, Willis Dental, Wild Over Wings, Pizza Hut and more.

5335 Broadway Blvd.

Garland, TX 75043 (214) 696-6677

Buckingham Plaza

Located on the NW corner of Buckingham Rd. and North Garland Ave., Buckingham Plaza contains stores such as 99¢ Only, Payless ShoeSource, Dickey’s BBQ, Burger Island, Melrose and more.

1413 – 1529 W. Buckingham Garland, TX 75042 (214) 720-6630

Northstar Plaza

Designed for the neighborhood shopper, Northstar Plaza contains Dollar General, KFC, New Image Bridal, Radio Shack and more.

Buckingham & N. Garland Ave. Garland, TX 75042 (214) 720-6630

Oakridge Plaza

On the NE corner of Belt Line and Jupiter Roads, Oakridge Plaza contains GameStop, MetroPCS, Art Bakery, Ace Jewelry, Sports Bar & Grill and more.

3251-3337 Belt Line Rd. Garland, TX 75044 (214) 720-6630

GarlandChamberAd_Fall2015_FINAL.pdf 1 10/9/2015 9:43:18 AM

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City of Garland Parks & Recreation The City of Garland has 63 park areas comprising more than 2,800 acres for sports, recreation, and fitness activities. Take advantage of Garland’s parks, natural areas, and recreation facilities to become more active and healthy and get closer to family and friends. For a full listing and interactive map, please visit garlandparks.com.

Garland’s Pools

Garland’s pools are open from Memorial Day to Labor Day each year. Garland is home to three community pools and a wave pool. Each pool offers swim lessons and open swim for people of all ages. Surf and Swim wave pool has something for everyone including Wally’s Cove, a water play area for little surfers, a lot of shade and chairs, delicious eats at the Chill & Grill Café, and swim essentials at the Surf Shop.

City Senior Services

The City of Garland Senior Services is committed to providing leisure, social, and human service opportunities to Garland seniors. Adults 55 and older can participate in a wide array of educational, social, and physical activity programs in a friendly and comfortable environment. Programs are designed to promote and foster healthy independent living, enhance quality of life and build a sense of belonging and community among older adults. Please pick up our monthly publication Silver Scoop at any center.

Carver Senior Center 222 Carver St Garland, Texas 75040 972-205-3305 Senior Activity Center 600 West Avenue A Garland, Texas 75040 972-205-2769

Recreation Centers

The City of Garland is home to six recreation centers. Each facility offers a variety of programs and services that are enjoyed by all. Fields, Granger, and Hollabaugh Recreation Centers are home to The Body Shop fitness rooms to help you meet your fitness goals.

Audubon Recreation Center 342 West Oates Road 972-205-3991 Bradfield Recreation Center 1146 Castle Drive 972-205-2770 Fields Recreation Center 1701 Dairy Road 972-205-3090

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Granger Recreation Center and Central Park 1310 West Avenue F 972-205-2771 Holford Recreation Center 2314 Homestead Place 972-205-2772 Hollabaugh Recreation Center 3925 West Walnut Street 972-205-2721 Therapeutic Recreation (TR) offers programs and opportunities designed specifically for adults with various disabilities. TR provides unique opportunities that allow participants to improve their functional abilities and enhance their well-being in a safe, nurturing environment. TR activities are based upon goals such as increasing independence, socialization, and recreation participation. TR staff also assist in adapting any program offered through Parks & Recreation to meet special needs based on disability.

Special Events at Garland’s Recreation Centers

For current dates, times, and information please visit garlandparks.com.

Garland’s Gone Camping: A Family Campout Grab your tent and head to Audubon Park for a night under the stars with family and friends. Enjoy a night hike, games, s’mores, a campfire, and an outdoor movie. This event is usually held in mid-October.

Snacks with Santa Join us at Gale Fields Recreation Center for a fun filled evening of holiday fun! Enjoy making crafts, playing games and having a snack with Santa and his helpers. This event is held in mid-December.

Sweetheart Dance is held at The Atrium in Downtown Garland. Dads, granddads, and uncles, watch your little one shine at the Sweetheart Dance in early February.

Easter Egg Hunt Children get the chance to hunt for colorful candy and toy filled eggs. Bounce around in a

jump house, go through the obstacle course, and load up on recreation activity information. This event is held the Thursday before Easter at Central Park.

The Duck Creek Adventure Camp The summer is for the great outdoors at Audubon Recreation Center! Discover and participate in local group adventures.

Outdoor activities include repelling, archery, rock climbing, disc golf, fishing, and outdoor cooking.

Christmas on the Square Garland holds its annual Christmas on the Square event and tree lighting ceremony during the first week of December. The festivities include train rides, snow tubing hills, pictures with Santa, holiday shopping and a live ice carving demonstration! Attendees are entertained by Garland ISD school choirs and the Lakeshore Brass while enjoying a variety of seasonal treats.

Learn about Garland’s history and heritage…

Open Saturdays 10 a.m.-2 p.m.

GarlandTX.gov

393 N. Sixth Street, Downtown Garland

972-205-2992

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ENTERTAINMENT & ATTRACTIONS | THE GARLAND GUIDE 2016

Hawaiian Falls

After 10 years, and six additional parks throughout Central and North Texas, Hawaiian Falls Waterpark continues to be the family favorite for attractions in Garland and surrounding areas. With an annual attendance of nearly 200,000 guests and providing more than 200 summer jobs each season, the “flagship” of the Hawaiian Falls parks has experienced steady growth since opening in 2003. More than 80% of the park’s guests travel from outside Garland to enjoy its refreshing attractions.

With the goal of “bringing families closer together,” Hawaiian Falls Garland opened with a Lazy River, a multi-level rainforest play structure with a 1,000 gallon bucket, a 6-story slide tower with two speed slides and two twisting tube slides, a multi-lane mat racer slide and a four-story Hawaiian Half-Pipe slide. Over the next decade, the park added many attractions such as a football field sized wavepool, a twin-tube Torpedo body slide, a multi-sensory slide experience called “The Rush” and more. It’s a great environment for reunions, company picnics and church outings or just a leisure family get-together.

Today, Hawaiian Falls operates waterparks in Garland, The Colony, Mansfield, Roanoke and Waco, with new parks in Pflugerville and White Settlement, which opened in 2014. www.hfalls.com 4550 North Garland Ave. Garland, TX 75040 (972) 675-8888

Golf Firewheel

At Firewheel Golf Park, golfers can enjoy their choice of 63 holes of championship-caliber golf on three diverse courses: Lakes, Old and Bridges. Together these courses fill the 600 acres that compose the largest complex of golf courses in Texas and the third-largest in the United States.

The Garland Chamber of Commerce is one of many organizations that uses Firewheel as the venue for its annual golf tournament. In 2015, the Chamber hosted more than 300 local leaders and professionals and utilized all three courses for a day of friendly competition on the fairway. www.golffirewheel.com 600 W. Campbell Road, Garland, TX 75044 (972)-205-2795

Additional Facilities

Jerry Andrews Pavilion – With an open-air setting and a beautiful view of the Lakes Course, the Jerry Andrews Pavilion is an ideal setting for meetings, parties and receptions.

Branding Iron Restaurant – Located on the south end of the Bridges Course, the Branding Iron Restaurant offers a variety of foods for breakfast, lunch and dinner.

The restaurant is also available to be booked for private meetings and parties.

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Experience the Arts in Garland Each year, more than 170,000 people visit the Granville Arts Center facilities to attend plays, concerts, meetings, seminars, Chamber of Commerce Luncheons, weddings, receptions, community events and performances of all kinds.

Patty Granville, the Arts Center’s namesake, has been the director of the Center since its opening in 1982. Since then, Granville has worked with the City staff and members of the Garland Cultural Arts Commission to fulfill a mission to allocate time and funding to encourage the growth of the cultural arts in Garland.

The Granville Arts Center and Plaza Theatre have been key ingredients to the economic development of downtown and have proved to be a dynamic force in enhancing the quality of life for Garland citizens today and in the future.

For performance dates, tickets, and more information, visit www.garlandarts.com

Gartsranville center

Arts Center

300 N. Fifth Street

The Atrium Plaza Theatre 521 W. State Street

Three Unique Theatres and a Banquet Hall Available Year-Round Rental Information 972-205-2780

GarlandArts.com

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