CORONA BUSINESS NEWS
Chartering Our Course – Corona 2022 Legislative Platform By Jeff Miller, Legislative Action Committee Chair
VOL 8 | #1 JANUARY/FEBRUARY 2022
What Employers Need to Know: New California Laws for 2022 By Jeff Miller, Legislative Action Committee Chair
T
he Chamber’s Legislative Platform includes guiding principles and policy statements for the upcoming Legislative Session. Our platform summarizes our positions on priority issues including budget, taxes, regulations, etc. Here is a summary of the Corona Chamber of Commerce 2022 Legislative Platform: We urge the state not to adopt any new regulatory or tax increases until the state employment level is
back to full employment which was enjoyed until March 2020 and the onset of the COVID-19 emergency orders. We will work to do this by: 1. Creating common sense tax and healthcare reform: Our community wants every resident to succeed and be healthy. Common sense tax and healthcare reform, especially more effective management of the COVID emergency, will help employers and
employees create successful enterprises and succeed. 2. Eliminating unnecessary regulation: This burden on employers at a local, regional, state, and national level kills innovation and hurts the local economy. 3. Achieve the goals outlined in the Corona 2030 Plan to eliminate 1,500,000 hours of traffic on our roads (approximately ... Continued on page 2
I
n today’s environment, the challenges presented to small business owners can be quite cumbersome to navigate, and staying up to speed on new laws has become ever so difficult to comply with. In fact, some are not even aware of new legislation that can impact your business. Let’s face it, keeping your customers happy, increasing your profit margins,
and sustaining your labor force have become more difficult as the costs of raw materials, utilities, insurance, fees, regulations, and healthcare increase. Family Leave and Wage and Hour continue to be the biggest challenge for small business. This is where your Chamber of Commerce can be a helpful resource for you ... Continued on page 13
Customer Service 101 CEO’S CORNER
Bobby Spiegel
D
o you ever get angry at someone who is providing you customer service? Recently, one of my daughters shared this story stating: “A buddy of mine from high school shared this message. Might be worth sharing…” “Everything bad and everything good that happens in your life is your fault. Owning this idea has transformed my life.
Example … when I was waiting tables a person ordered a cheeseburger. My reply was, “So I got one cheeseburger is that correct, anything else I can get you?” The person replied no, and I went to the computer and entered their ordered. When the food came out, the customer flagged me down and said, “I’m lactose intolerant, can I get
this without cheese.” Pause. So many different paths my mind can go: 1) You’re an idiot, what kind of person orders a cheeseburger who is lactose intolerant. 2) I can argue. You remember when the words cheeseburger came out my mouth and you confirmed your order. Too bad. 3) I can apologize for this mistake and take responsibility that even though the person did not tell me they couldn’t have cheese, it is my job as a server to anticipate this. ... Continued on page 2
2022 BOARD INSTALLATION AND AWARDS
JANUARY 20TH SEE PAGE 5
DA Joins Corona Chamber for First Cannabis Industry Roundtable N ovember 16th saw the Chamber’s first in a series of industry-specific events designed to provide resources, information and guidance to the city’s fledgling legal cannabis industry. The inaugural event, a breakfast roundtable with Riverside County District Attorney Michael Hestrin, was a great success, with over 60 Corona Chamber member representatives in attendance. The program kicked off with an introduction from
Chamber Legislative Action Committee Chair Jeff Miller. He reiterated to the audience the importance of these roundtables and what the Chamber does to support our larger business sectors like manufacturing and cannabis. “Advocacy is part of our mantra,” Miller explained. “We want every legitimate business to thrive, and we now have a new role to play to protect legal businesses in the cannabis market from illegal operations.”
DA Hestrin spoke to the group about what his office is doing to combat illegal cannabis businesses, the alarming rise of fentanyl in our community and the extreme danger associated with it, and how the legal market can help the DA’s office with finding and prosecuting illegal operations. To combat the dizzying number of illegal businesses in the county, the DA and his team started the Cannabis Regulation Task Force ... Continued on page 15
In This Issue Innovation Month page 3 New Members – page 4 Installation & Awards Gala - page 5 Marketplace –
Join the DA on Jan 28, 2022 where he will be the keynote speaker @ Good Morning, Corona! Register here: bit.ly/ GMCJan2022
page 14 Anniversary Milestones – page 15
