Rivernet Capability Statement TD (Concept)

SPECIALISTS IN UNIFIED COMMUNICATIONS

Communications Routing Security Switching Wireless

RIVERNET IS AN ADVANCED INTERNET TECHNOLOGY AND COMMUNICATION COMPANY, SPECIALISING IN STRATEGIC SOLUTIONS TO DRIVE BUSINESS OUTCOMES ACROSS ALL AREAS OF ICT

We have built a reputation based upon customer understanding, quality of service and value for money, whilst also being recognised by our peers as a leading providers across all areas of our business.

World class NETWORK specialist We deliver end-to-end networking from design implementation to ongoing support.

Experts in the latest WIRELESS communications technologies We provide voice and data mobility throughout your organisation.

Network SECURITY is in our DNA We design every network with ecurity in mind and can help you secure your existing infrastructure.

Sentence here with VOICE in it We can provide telephony and other communication services by utilising your existing data network.

WHY RIVERNET? STRUCTURED FOR GROWTH AGILITY FLEXIBILITY TECHNICAL EXPERTISE IMPLEMENTATION SUCCESS MOBILITY

Who is Rivernet?

In 2008, two independent and successful ICT Consulting Companies merged to form Rivernet Communications Pty Ltd. These two companies’ founders; Scott Kirk and Gideon Street are the management and driving force behind Rivernet today.

Rivernet defines their company through basic principles that built the solid foundation for growth and competitiveness in a very aggressive market.

100% AUSTRALIAN OWNED

GREAT CULTURE

This was important to demonstrate the skills and experience that resides within Australia.

Culture is so important to our success.

Rivernet is a very open company with extensive formal and informal communication within our company and to our customers and suppliers.

This openness allows for quick responsive decisions and actions without a long drawn out approval process. Our image and credibility is built on our flexible approach to deal at all levels, from end users to IT Departments, with great integrity.

RIVERNET USES ITS OWN TECHNOLOGY This gives all the staff an appreciation for the outcomes for our customers. To this end, Rivernet is a virtual office, allows for BYOD, enables soft phones through mobiles utilising Jabber, employs firewalls and security protocols and takes advantage of several cloud based services such as Office 365.

HIGHLY SKILLED STAFF Rivernet selects not only highly skilled staff, but also highly experienced staff. They must be able to demonstrate a working practical knowledge in their select fields. We have found that qualifications are one aspect; practical knowledge is invaluable to ensure great outcomes for our customers.

ECONOMICAL OUTCOMES As Rivernet grows, costs are maintained to appropriate levels without excesses. This is important to keep ourselves grounded and competitive within the market. Cost is looked at from the perspective of outcomes in relation to our customer’s business and Rivernet.

Rivernet, starting from just two employees, has grown today to more than 16 in Queensland serving customers based across Australia, New Zealand and the Pacific.

PRACTICAL UNDERSTANDING Nominated staff also act as Project Managers within agreed projects (of course our larger projects have dedicated PM’s). This type of practical approach gives an overview to the outcomes that are required, whilst keeping a finger on the pulse of each project.

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What do we do?

Rivernet specialise in the design, supply, installation, security, maintenance, support and management of all network solutions. From the data centre to the remote office, across all technology platforms.

The network architecture and underlying network connectivity will determine how well the network performs in delivering business applications. The network design and framework must also support the existing business as well as provide for future growth and developments of technologies such as Cloud and Mobility options in a secure, scalable and manageable fashion.

Rivernet has the experience to architect, implement and manage your network. Enabling our clients to concentrate on their core business, safe in the knowledge that their network infrastructure will work and integrate with their company effectively.

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MAKING INFORMATION TECHNOLOGY AND COMMUNICATION EASY...

VOICE

SECURITY

Data, Voice and Video reliability are extremely important in a connected world. We are proud to be a leading provider across all areas of the communication space. This is there experience and understanding of this critical function in today’s digital environment. ...................................................

Security is not an add on to a network, it is built into the heart of the network infrastructure. Network Security is in our DNA and every design for networks are built with security in mind. ...................................................

Working example: As a longterm unified communication integrator we have successfully completed projects from 50 to +1000 users across private, public and government organisations. The benefits achieved have always significantly outweighed the project inputs.

WIRELESS

Working example: Rivernet has also conducted several security audits of networks including phone systems to ensure robustness against external threats to ensure that clients are protected.

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CALL CENTRE

Wireless infrastructure needs to be robust and with the coverage and bandwidth to support Data, Voice, Video and ancillary services such as location. All this and the allowance for BYOD built in seamlessly. ...................................................

The core network is the critical foundation to any organisations IT Infrastructure. Rivernet has enormous technical expertise to design, implement and support this infrastructure. ...................................................

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Working example: We have completed a project where all computers, notebooks and tablets will be wireless (no Ethernet to the desk) which saves considerable cost and time with Move Add Changes and lowers the cost in greenfield sites.

Working example: In a recent project, Rivernet re-designed the core to accommodate the extra bandwidth required for Cloud Based Services that was consuming the current bandwidth, restricting existing functions such as Back Up and Recovery.

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NETWORK

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A PULL OUT QUOTE OR MORE INFORMATION ABOUT STUFF HERE?

Qualifications Qualifications are important to any organisation and Rivernet has numerous industry and vendor qualifications – too numerous to list them all.

However here is a brief overview of our current status; • Cisco Partner Status for over 10 years • Advanced Collaboration Architecture Specialisation • Telepresence Video Advanced • Energywise Suite Integrator • Smartnet Partner • Advanced Data Centre • Power Cloud Partner

Rivernet attracts some of the most talented engineers in Australia. They are selected not only for their qualifications, but most importantly, for their hands on experience in their area of speciality.

Currently, our staff hold over 160 current certification exams with Cisco including; • Cisco Certified Internetwork Expert (CCIE) • Cisco Certified Network Professional – Voice (CCNP Voice) • Cisco Certified Network Professional – Wireless (CCNP Wireless) • Cisco Certified Design Professional (CCDP) • Cisco Certified Network Professional (CCNP) • Cisco Certified Security Professional (CCSP) • Cisco Certified Network Associate (CCNA) • Cisco Certified Network Associate – Voice (CCNQ Voice)

Rivernet is also on several supplier agreements; • GITC5 – Q-4047 – V5 - Module 1 Hardware Acquisition & Installation – V5 - Module 2 Hardware Maintenance Service – V5 - Module 3 Licensed Software – V5 - Module 4 Software Development & Modification – V5 - Module 5 Software Support Services – V5 - Module 7 ICT Personnel Recruitment Services – V5 - Module 8 ICT Contracting Services – V5 - Module 9 ICT Consultancy Services – V5 - Module 10 Managed Services – V5 - Module 11 System Integration Services – V5 - Module 12 Telecommunications Services

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TECHNICALLY COMPETENT

HIGHLY FLEXIBLE

VERY EASY TO DEAL WITH

BUSINESS PARTNERING FOR SUCCESS

EXTENSIVE EXPERIENCE

GREAT CULTURE

TECHNOLOGY MADE EASY

Examples on the following page of some of the projects and work completed by Rivernet.

GOLD COAST UNIVERSITY HOSPITAL Rivernet Communications was engaged to deliver the data and unified communications network streams for the Gold Coast University Hospital, after 9 months of effort the dedicated team successfully delivered the voice and data networks, meeting all time frames and budgetary requirements.

GCUH was a new $1.76 billion, 750-bed super Hospital and a vital component in Queensland Health’s vision to deliver state-of-the-art health service facilities designed to cope with the large population growth seen in South East Queensland. Located in Southport, GCUH is one of Queensland’s largest clinical teaching and research facilities. It provides specialised health services that meet the needs of patients as well as the learning requirements of their future clinicians. The campus is made up of seven main buildings with a total floor space of approximately 170,000 square metres.

The aim of the new hospital was to create a facility that provides the technology to support high level service delivery by staff, meet the healing needs of patients and meet the learning requirements of students and staff.

This will enable the hospital to maximise its capacity to teach the health professionals of the future.

Many technical challenges were encountered during the project and all were overcome, delivering a truly converged network to assist Queensland Health in providing state of the art front line care.

The GCUH network was the first Queensland Health site to adopt a full MPLS architecture allowing for true segmentation of Building Management Services, biomedical services, trusted and un-trusted third parties. Each of these internal services can be considered as separate business units so they are a reflection of a large scale multi-tenant solution utilising Cisco and Mobicall technologies.

During the project over 15,000 network ports, 4,000 handsets, and 3,500 Wireless Access Points were deployed.

Rivernet has been involved with hundreds of projects over the past 10 years.

LADY CILENTO CHILDREN’S HOSPITAL Rivernet has been engaged to repeat the successful delivery of a Cisco voice and data network for the Lady Cilento Children’s Hospital located in Woolloongabba. The project was a 1.5 billion project to improve children’s health services in Queensland.

The new hospital is an academic and research facility and they are reliant on the IT systems to deliver the data and voice components.

Rivernet was responsible for delivering the voice and data networks consisting of 25,000 network access points, 2500 wired and 250 wireless handsets

AUTOMOTIVE COMPANY Rivernet was engaged to do an audit on their network due to a significant quantity of outages which caused significant issues. We also completed a cabling test and audit of existing cabling structure to determine the extent of the issues. As a result, a network redesign was put together, taking into consideration the projected growth of the Automotive Group.

The redesign was approved and implemented.

The results after almost 3 years – one minor service call otherwise 100% uptime.

INSURANCE COMPANY This company started utilising cloud based services to reduce their capital costs for new projects. Proven to be successful in the short term, Rivernet were tasked to review the effects on the network of increased cloud services usage. We are now finalising the second phase of this work which is implementing a design that will help increase the capability of the network to cater for the growth in Cloud Based Services.

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rivernet.net.au

ďƒ sales@rivernet.net.au

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