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Tips on navigating a virtual medial appointment

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Many physicians and pressure monitor. other healthcare prac- Gather the information you will titioners are now pro- need for your appointment: current viding care through virtual phone or medication list, pharmacy name, video calls. Virtual appointments can location, phone number. Also take help keep you and your doctor safe note of any healthcare data such as while still being able to address many recent blood pressure readings or of your healthcare needs. glucose levels. Before your appointment Write down a list of your questions, Plan your space. Choose a location concerns and have a paper and pen that is private and quiet with minimal ready to take any notes. background noise.

If you are having a video appoint- During your appointment ment, make sure there is ample The phone call from your physician light so that your doctor can see you or healthcare provider may come in clearly. as a blocked number.

If you are video calling your doctor Let your doctor know if someone and you need to show them a part of else is with you and introduce them. your body, wear loose-fitting clothing. Give yourself extra time before

Have on hand any devices your and after your appointment time as doctor may have recommended. the call may come in a bit before or This might include a thermometer, after your scheduled time. bathroom scale, or a home blood Keep an open mind. Although the 6 / Kidney Living / Fall 2020 Prepare for your appointment: appointment might feel different, try to treat your appointment as a regular visit. Ask questions. Schedule follow-up appointments if needed.

Technology tips

Choose whether you will use a smartphone, tablet or computer. Ensure that your phone or computer is charged and that you have access to a reliable connection.

Video calls work best with a highspeed internet connection. If possible, consider using a wired connection.

When booking or confirming your appointment, ask which applications or programs your healthcare provider will use and download them before your session (if it is a video-based appointment). 

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