Providers NetworkInc
Understandingthe ChallengefromExperience Background:
CarrieMurphyservesastheExecutiveDirectorof Provider’sNetwork,Inc.(PNI),aleadingorganization sponsoringfamilychildcarehomesthroughout Nebraska.PNIsupports230homesstatewide, ensuringthatmorethan1,900childrenreceivehealthy mealsandsnackseveryday.InSeptember2025 alone,theirsponsoredhomesprovidedan impressive91,000mealstochildrenintheircare.
WhenCarriebecamedirectorofPNIshedidn’tstepin asabureaucrat.Shesteppedinassomeonewhohad livedtherealityofrunningafamilychildcarehome whiletryingtokeepupwithCACFPpaperwork.
“I was a daycare provider for 13 years. We used a different software program that was not even a quarter as efficient as what KidKare is.”
Murphyrecalls.
Atthetime,theorganizationwasusinganother softwareplatformthatshedescribesas“notevena quarterasefficientasKidKare.”Providerswere constantlybehind,claimsweremessy,andstaff spenttimeunlockingaccountsandsortingthrough excusesinsteadofimprovingprogramquality.
TheChallenge:
InefficiencyandRisk intheOldSystem
01. 02. 03.
Providersoftenenteredmealdatadaysor evenweekslate.
04.
Staffwereinundatedwithcallsaskingfor accountunlocks.
Paperbackupscauseddoublework:tracking onpaper,thenre-enteringintosoftware.
Lateandinaccuratedataledto: Lowerreimbursementsforproviders Increasedriskofcorrectiveactions Complicatedandstressfulstatereviews
“We need to be more efficient in everything, starting with what the provider does.”
CarrieMurphy
ImplementingSame-Day EntrywithKidKare TheSolution:
Murphyspearheadedatransitionfromtheold platformtoKidKare,establishingsame-dayentry asastrictstandard.
HowtheChange WasRolledOut
TrainingProviders toSucceed
Same-dayentrywasquietlyenforcedaftera downtimeevent,soprovidersloggedintofindthey hadtoentermealsthesameday
Providersalreadyonschedulesawnodisruption; chroniclatecomershadtoadaptquickly.
Setadailyalarm(oftenduringnaptime).
Login,entermealsandattendance,logout just2 minutesaday.
Submitthemonthlyclaimonthelastday and you’redone.
KidKareasthe Sponsor’s Operating System
Allmealsandattendance includingfromsixpaper holdouts areenteredintoKidKare.
KidKarecheckshoursvs mealsandcompares attendancetoenrollment
StaffuseiPadsforon-sitereviews.
Customizedreviewquestionsreflectstatefeedback, especiallyoninfantmealpatterns.
KidKareMessagingreplacedbulkemailaftera Microsoftsecurityincident,becomingtheprimary communicationchannelfor:
MeasurableImprovementsand ProviderEmpowerment Results:
01. 02. 03.
Dailydataentrycatcheserrorsearly.
Providersaremoreaccountable
Reimbursementsincrease.
Latemealloggingisprevented,reducing correctiveactions
“Itmakesthemmoreefficient,accountable, andkeepsthemoutofcorrectiveaction.”
Result:About80%ofTierIIproviderswho considereddroppingstayed HowtheChangeWas RolledOut
MurphyrunsclaimsdirectlyinKidKare.
OfficeErrorReportsandreviewreportshelp spotissues
Remainingnotesmostlyrelatetoinfant solidsnuances,notdataentryerrors.
WhenanothersponsorexitedCACFP, Provider’sNetworkonboarded45providers inabout30days.
Grouptrainingsessionshelpedproviders loginontheirowndevices
Everyonetransitionedonline—noone stayedonpaper
04. 05.
Whentemporarytierflexibilityended, KidKare’staxstatementshelpedshowthe ongoingvalueoftheprogram
Providerscan:
TreatCACFPincomeandfoodexpensesas awash,or UseKidKaredatatoclaimadditionalfood expenses.
“Ididn’tgivethemtheoption.Isaid,Iknowit’s scary butyou’regoingtofeelempowered”
RetainingTierIIProviderswith KidKare’sTaxStatements SmootherStateReviews
ThestatepreferssponsorsusingsamedayentrywithKidKare
Featureslikesame-daylockout,accurate logs,clearreviewquestions,andinfant mealpatterndocumentationcontributeto smootherreviewsandfewerfindings.
“Thosefeatureshavereallyhelpedusasa sponsorhaveasmoothreview.”
CarrieMurphy
CarrieMurphy
CarrieMurphy
WhyProvider’sNetwork,Inc. RecommendsKidKare
MurphyisnowarecognizedleaderintheCACFP community,sharinghersuccessstrategies nationally.ShecreditsKidKareasakeyfactor:
Strongonboarding andtraining support.
Webinars,resources, andresponsive customerservice.
Aplatformthat empowersproviders ratherthan overwhelmsthem.
Atruepartnership betweensponsorand theKidKareteam.
“If they are not on KidKare already, I’m just a big, big cheerleader for you guys.”
CarrieMurphy
ReadytoTransform YourCACFP Organization?
KidKarepowersCACFPsponsorswithtoolsto managemenus,attendance,point-of-service mealcounts,reviews,claimsandmore-so yourteamcanfocusonsupportingcenters andhomes,notchasingpaperwork.
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