EDUCATIONAL SYSTEMS & HELP DESKS

Osiris

www.osiris.utwente.nl/student

Before the start of a new quartile, you should register for a module and Osiris is the system where you can register. Registering for a module is important for the grade administration, otherwise you may not take any exams. As soon as your exam has been marked, the grade will appear in Osiris.

Service Desk Ict

The Service desk ICT is there to help employees and students at the University of Twente. Being a part of Library, ICT services & Archive (LISA), ICT services is the department of the university that organises everything with IT. In addition to employee facilities, such as workplaces and e-mail, they are also responsible for all ICT facilities, such as Canvas and Osiris.

Student Services

You can contact Student Services for questions about registering for a study programme, module or subject. Here you can also apply for proof of registration and an official grade list. In addition to these study programme related matters, you also get answers to questions about the use of Studielink, the payment of the tuition fees or applying for a student loan for instance. You can find the Student Services desk in the Vrijhof building.

Canvas

www.canvas.utwente.nl

Canvas is used at the university as the platform for subject related information. Information about the subject, assignments and the necessary files are posted on Canvas. Each module and each subject has its own Canvas page. Once you have registered in Osiris, you automatically get access to the correct Canvas page.

My Utwente

www.utwente.nl/en/education/studentservices

Besides Osiris, Canvas and the timetable, the university has many more websites and systems. There is one central location with an overview of all this: the My Utwente portal. This website includes widgets, shortcuts and news items, so you will have all important information at hand at a glance.

Notebook Service Centre

You will most probably need a laptop for your study programme. Every year, the university has a number of laptop models available at very favourable prices. These laptops can be purchased through the notebook project of the NSC. These laptops are specially designed to be used for your study programme. You can order through the following site: www.utwente. nl/icts/nsc. The NSC also has a help desk where you can go for problems with UT notebooks and the software they provide.

Timetables

www.rooster.utwente.nl

The timetable is digitally available for each module. Initially the calendar will be empty, you can fill this by adding subjects and modules. Finally, you can consult the timetable via the website, Outlook, Google Calendar or your phone.

Manuals

How can you import the timetable in your own calendar? How can you ensure that your smartphone can make a connection with the wireless network? Can you link your student mail to your own e-mail address? At LISA (Library, ICT Services & Archive) there is a manual available for all these questions. If the manual cannot help you, you can also visit the SNT Help desk in the Citadel building. You can find the manuals on utwente.nl.