Imdaad Special Report

SPECIAL REPORT

NOVEMBER 5, 2012

Leading the FM Industry in the region

SPECIAL REPORT NOVEMBER 5, 2012

EDITORIAL

Executive Editor Patrick Michael Supplements Editor Suchitra Steven Samuel Reporting Farhana Chowdhury

PRODUCTION

Design Mohammad Ejaz Khan Sidharthan Imaging Venugopal Prabhu

ADVERTISING

Director Advertising Haroon Qureshi Senior Advertising Manager (Supplements) Philip Smith Dubai HeadOffice: P.O. Box 11243, Tel: +971 4 3383535 Fax: +971 4 3383345/46 E-mail: supplements@khaleejtimes.com Abu Dhabi: P.O. Box 3082, Tel: +971 2 6337666 Fax: +971 2 6351122, E-mail: ktimesad@eim.ae Bahrain: Universal Enterprises, P.O. Box 1062 Manama, Tel: +973-17290303 Fax: +973-17293818 Oman-Muscat: United Media Services SAOC, P.O. Box 3305 Ruwi Postal Code 112 Tel: +968 24700896 Fax: +968 24706512, E-mail: alpana@umsoman.com India: Mediascope Publicitas, 51 Doli, Chamber, Colaba, Mumbai 400005, Tel: +91 22 613 77400 Fax: +91 22 22875718, E-mail: representations@publicitas.com Pakistan: Millennium Media, Karachi, Tel: +92-21-35480795 Fax: +92-21-35870242, Email: tauqeermuhajir@gmail.com England: 47, Great Cumberland Place, LondonW1H7 LH Tel: +44 20 7723 5083, Fax: +44 20 7706 4157

A Publication of GALADARI PRINTING & PUBLISHING L.L.C.

Pursuit of excellence .....................................................................................................................

Making a difference .............................................................................................................. . . . . . . .

Imdaad services at a glance ...........................................................................................

4 5 7

BRIEFS ..............................................................................................................................................................

Reducing carbon footprint Spreading its wing FM Expo at the Big 5 Stepping up focus on waste management Powering the games Backing the boys

8

Leading the way .............................................................................................................................

Supporting the image of a sustainable country ..................................

Recycling for future generations ..............................................................................

10 12 14

Making a difference There is an emphasis on personalised touch in services as Imdaad aims to empower customers to be more profitable and efficient Jamal Abdulla Lootah, CEO of Imdaad

Pursuit of excellence Imdaad's expansion drive across the GCC has been gaining momentum Jamal Abdulla Lootah

S

everal key positive developments once again stand out as we reflect on Imdaad’s excellent progress this year. These milestones have been an inspiration for everyone within the organisation as we remain strongly focused on our primary mission, which is to be a quality-driven and valueoriented provider of integrated facilities management solutions, and ultimately a driving force behind the sustainable development of our society.

Imdaad’s expansion drive across the

4

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

GCC has also been gaining momentum.

We have won high-profile projects in key growth markets such as Qatar, while our client portfolio continues to expand across diverse industries. Further underlining the success of Imdaad’s business strategy is the fact that customer approval ratings continue to soar, and this is definitely a crucial factor as we move forward with our growth plans in the region.

Imdaad’s uncompromising commitment to quality and excellence has indeed worked wonders for the company, empowering us to deliver world-class facilities management solutions and services that satisfy the evolving demands of our clients. On the other hand, our in-depth understanding of the dynamics of the region’s FM industry gives us greater leverage to develop successful strategies that complement the development initiatives being undertaken in the GCC. Environmental advocacy is also a very important component of our business model. We take advantage of every opportunity to incorporate environment-friendly equipment and sustainable practices

and techniques across all our operations.

Imdaad’s environmental advocacy is in line with our commitment to corporate social responsibility (CSR), which is crucial in character building and keeping our focus firmly on what is truly important for the company, for our employees and for the communities that we serve.

As we look forward to achieving greater heights of success for the rest of 2012 and beyond, I would like to take this opportunity to express my profound gratitude to our customers, our strategic partners and all the Imdaad staff for helping us consistently achieve our goals through the years.

It has certainly been a great journey and a wonderful experience. I hope to continue to count on your support as we aim to set new benchmarks and break new ground in our continuing pursuit of excellence and sustainable growth.

— The author is the CEO of Imdaad, a leading provider of integrated facilities management solutions in the UAE.

I

mdaad is a multi-awarded, leading provider of integrated facilities management (FM) solutions in the GCC. Although the company has been operating as an independent business entity for the last five years, its overall FM experience spans more than 25 years, having commenced operations in 1986 as a civil engineering division handling AC maintenance and other FM services. The year 2007 saw Imdaad being set up as an independent company, at a time when the Jebel Ali Free Zone was booming, creating an excellent platform for Imdaad to flourish with its integrated FM solutions.

Internationally recognised for its quality-driven FM services and an uncompromising commitment to environmental sustainability, Imdaad continues to establish and re-establish quality benchmarks in the national and regional FM industry with its comprehensive range of strategic services and value-added offerings.

Validating its reputation as the solutions provider of choice in the UAE and beyond, Imdaad has built a portfolio that includes the most prestigious facilities and the most prominent landmark developments in the region, as well as a client base comprising of leading multinationals. The company’s project portfolio includes a diverse range of companies, underlining the company’s broad expertise and strong presence across key segments such as commercial/residential, malls, retail, community developments, government, leisure facilities, banking institutions and education.

An array of value-added features are on offer

Committed to environmental sustainability

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

5

Making a difference There is an emphasis on personalised touch in services as Imdaad aims to empower customers to be more profitable and efficient Jamal Abdulla Lootah, CEO of Imdaad

Pursuit of excellence Imdaad's expansion drive across the GCC has been gaining momentum Jamal Abdulla Lootah

S

everal key positive developments once again stand out as we reflect on Imdaad’s excellent progress this year. These milestones have been an inspiration for everyone within the organisation as we remain strongly focused on our primary mission, which is to be a quality-driven and valueoriented provider of integrated facilities management solutions, and ultimately a driving force behind the sustainable development of our society.

Imdaad’s expansion drive across the

4

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

GCC has also been gaining momentum.

We have won high-profile projects in key growth markets such as Qatar, while our client portfolio continues to expand across diverse industries. Further underlining the success of Imdaad’s business strategy is the fact that customer approval ratings continue to soar, and this is definitely a crucial factor as we move forward with our growth plans in the region.

Imdaad’s uncompromising commitment to quality and excellence has indeed worked wonders for the company, empowering us to deliver world-class facilities management solutions and services that satisfy the evolving demands of our clients. On the other hand, our in-depth understanding of the dynamics of the region’s FM industry gives us greater leverage to develop successful strategies that complement the development initiatives being undertaken in the GCC. Environmental advocacy is also a very important component of our business model. We take advantage of every opportunity to incorporate environment-friendly equipment and sustainable practices

and techniques across all our operations.

Imdaad’s environmental advocacy is in line with our commitment to corporate social responsibility (CSR), which is crucial in character building and keeping our focus firmly on what is truly important for the company, for our employees and for the communities that we serve.

As we look forward to achieving greater heights of success for the rest of 2012 and beyond, I would like to take this opportunity to express my profound gratitude to our customers, our strategic partners and all the Imdaad staff for helping us consistently achieve our goals through the years.

It has certainly been a great journey and a wonderful experience. I hope to continue to count on your support as we aim to set new benchmarks and break new ground in our continuing pursuit of excellence and sustainable growth.

— The author is the CEO of Imdaad, a leading provider of integrated facilities management solutions in the UAE.

I

mdaad is a multi-awarded, leading provider of integrated facilities management (FM) solutions in the GCC. Although the company has been operating as an independent business entity for the last five years, its overall FM experience spans more than 25 years, having commenced operations in 1986 as a civil engineering division handling AC maintenance and other FM services. The year 2007 saw Imdaad being set up as an independent company, at a time when the Jebel Ali Free Zone was booming, creating an excellent platform for Imdaad to flourish with its integrated FM solutions.

Internationally recognised for its quality-driven FM services and an uncompromising commitment to environmental sustainability, Imdaad continues to establish and re-establish quality benchmarks in the national and regional FM industry with its comprehensive range of strategic services and value-added offerings.

Validating its reputation as the solutions provider of choice in the UAE and beyond, Imdaad has built a portfolio that includes the most prestigious facilities and the most prominent landmark developments in the region, as well as a client base comprising of leading multinationals. The company’s project portfolio includes a diverse range of companies, underlining the company’s broad expertise and strong presence across key segments such as commercial/residential, malls, retail, community developments, government, leisure facilities, banking institutions and education.

An array of value-added features are on offer

Committed to environmental sustainability

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

5

Burj Khalifa

Jumeirah Lake Towers

Atlantis The Palm

6

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

Ibn Battuta Mall

A few of the more illustrious facilities under Imdaad’s care are Burj Khalifa, Atlantis The Palm, The Palm Jumeirah/ Jumeirah Islands, Ibn Battuta Mall, Jumeirah Lake Towers (JLT) X Clusters, Dubai Silicon Oasis (DSO) Spring Tower, Al Reef Villas in Abu Dhabi, The Gardens, Dragon Mart Complex, Hamdan Sports Complex and Dubai Marina Mall. The company’s high-profile corporate clientele, on the other hand, includes Dubai World, Limitless, Nakheel, WASL, Barclays Bank, Dubai Properties Group, Musanada Schools in Abu Dhabi, Roads and Transport Authority, Institute of Applied Technology, Dubai Silicon Oasis, GPSSA (Abu Dhabi) and Khalifa University in Abu Dhabi.

Imdaad, which employs more than 2,400 people, espouses the core values of "people, services and making a difference", which are at the heart of its business model that puts emphasis on creating a personalised touch in its services and endearing itself more to its customers. Ultimately, the company aims to empower customers to be more profitable and efficient in the maintenance and care of its facilities.

Over the years, Imdaad has received numerous commendations for the quality of its services and the impact of its corporate practices. Moreover, its best practices and implementation of an integrated management system for environment, health, safety and quality have resulted in being awarded ISO 9001:2008, ISO 14001:2004

and OSHAS 18001:2007 accreditations.

With a fleet of around 150 vehicles and advanced sewage plants in Al Awir and Jebel Ali under its environment section, in addition to a range of waste collection containers and compactors that are crucial for the recycling services it offers, Imdaad is undoubtedly one of the best equipped FM companies in the region.

Among Imdaad’s main divisions are the HomePro, which is a 24/7 maintenance partner that aims to protect and preserve homes, and Imdaad Power, a division established to address temporary power requirements of projects and industries in the GCC. Imdaad also gives top priority to Corporate Social Responsibility (CSR) principles through a range of high-impact CSR initiatives that have helped the company create a balance between its corporate goal of pursuing development opportunities and its responsibility of supporting the local community by operating in a sustainable environment.

Imdaad boasts a dedicated team of highly qualified, experienced and trained FM specialists, further reinforcing the company's reputation as a quality-driven and results-oriented facilities management services company.

Dubai Silicon Oasis

Dubai Marina Mall

Khalifa University in Abu Dhabi

SERVICES AT A GLANCE Hard FM services • • • • • • •

Asset maintenance MEP services Infrastructure maintenance Utilities management Carpentry and masonry Painting and civil BMS operations

Soft FM services • • • • • • •

Waste management Pest management Cleaning Catering Office boys Tanker services STP management

• • • • •

Road sweeping Beach cleaning Lagoon cleaning Algae removal Recycling services

Business support services • • • • • • • • • •

Help desk and concierge Call centre services Project management FM consultancy services Key management Owner's association management DLP management Health and safety Training and certification Temporary power rentals KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

7

Burj Khalifa

Jumeirah Lake Towers

Atlantis The Palm

6

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

Ibn Battuta Mall

A few of the more illustrious facilities under Imdaad’s care are Burj Khalifa, Atlantis The Palm, The Palm Jumeirah/ Jumeirah Islands, Ibn Battuta Mall, Jumeirah Lake Towers (JLT) X Clusters, Dubai Silicon Oasis (DSO) Spring Tower, Al Reef Villas in Abu Dhabi, The Gardens, Dragon Mart Complex, Hamdan Sports Complex and Dubai Marina Mall. The company’s high-profile corporate clientele, on the other hand, includes Dubai World, Limitless, Nakheel, WASL, Barclays Bank, Dubai Properties Group, Musanada Schools in Abu Dhabi, Roads and Transport Authority, Institute of Applied Technology, Dubai Silicon Oasis, GPSSA (Abu Dhabi) and Khalifa University in Abu Dhabi.

Imdaad, which employs more than 2,400 people, espouses the core values of "people, services and making a difference", which are at the heart of its business model that puts emphasis on creating a personalised touch in its services and endearing itself more to its customers. Ultimately, the company aims to empower customers to be more profitable and efficient in the maintenance and care of its facilities.

Over the years, Imdaad has received numerous commendations for the quality of its services and the impact of its corporate practices. Moreover, its best practices and implementation of an integrated management system for environment, health, safety and quality have resulted in being awarded ISO 9001:2008, ISO 14001:2004

and OSHAS 18001:2007 accreditations.

With a fleet of around 150 vehicles and advanced sewage plants in Al Awir and Jebel Ali under its environment section, in addition to a range of waste collection containers and compactors that are crucial for the recycling services it offers, Imdaad is undoubtedly one of the best equipped FM companies in the region.

Among Imdaad’s main divisions are the HomePro, which is a 24/7 maintenance partner that aims to protect and preserve homes, and Imdaad Power, a division established to address temporary power requirements of projects and industries in the GCC. Imdaad also gives top priority to Corporate Social Responsibility (CSR) principles through a range of high-impact CSR initiatives that have helped the company create a balance between its corporate goal of pursuing development opportunities and its responsibility of supporting the local community by operating in a sustainable environment.

Imdaad boasts a dedicated team of highly qualified, experienced and trained FM specialists, further reinforcing the company's reputation as a quality-driven and results-oriented facilities management services company.

Dubai Silicon Oasis

Dubai Marina Mall

Khalifa University in Abu Dhabi

SERVICES AT A GLANCE Hard FM services • • • • • • •

Asset maintenance MEP services Infrastructure maintenance Utilities management Carpentry and masonry Painting and civil BMS operations

Soft FM services • • • • • • •

Waste management Pest management Cleaning Catering Office boys Tanker services STP management

• • • • •

Road sweeping Beach cleaning Lagoon cleaning Algae removal Recycling services

Business support services • • • • • • • • • •

Help desk and concierge Call centre services Project management FM consultancy services Key management Owner's association management DLP management Health and safety Training and certification Temporary power rentals KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

7

BRIEFS

Reducing carbon footprint MoU signed with the Dubai Carbon Centre of Excellence Imdaad is currently involved in a strategic collaboration with Dubai Carbon Centre of Excellence (DCCE) on greenhouse gas emission monitoring, reporting and verification in the UAE, following the signing of a recent memorandum of understanding (MoU) between the two parties.

The MoU is in line with the environmental aspects of Imdaad’s 2012-2017 strategic plan and complements the company’s support to Dubai's vision for a green economy. It allows Imdaad to leverage DCCE’s expertise on carbon to examine the emission reduction process across all operational areas and develop a Greenhouse Gas Inventory.

The partnership also examined the best options to build a ‘Clean Energy Fund’

Towards a cleaner world linked to carbon dioxide reduction and dedicated to new investment in energyrelated projects in Dubai. Imdaad also took part in a workshop marking the launch of the monitoring, reporting and verification phase of Dubai's Carbon Footprint project, which will create a platform to monitor and benchmark Dubai's carbon performance.

Spreading its wing Establishment of Qatar operations is in line with GCC expansion plans Imdaad has recently established its presence in Qatar following the signing of a strategic agreement with Qatar-based Abuissa Holding (AIH), one of the leading business conglomerates in the Middle East. The partnership sustains Imdaad’s regional strategic expansion plan for the 2012-2017 period, while taking advantage of a surge in demand for specialised FM services in Qatar.

Imdaad is recognised for its quality-

8

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

driven solutions and its pursuit of environmental sustainability. It has gained a strong reputation as an adopter and implementer of the latest FM technologies and practices in the delivery of FM solutions that enhance the business performance of its clients in a highly competitive business environment.

Abuissa Holding aims to capitalise on Imdaad’s extensive experience in total facilities management services, soft services and recycling, waste management, power generator rentals, and consultancy. Abuissa Holding’s proactive vision focuses on maintaining and sustaining successful joint ventures to support the overall economic development and GDP of the State of Qatar.

As the ‘Principal Intelligence Partner’ of FM Expo 2012, Imdaad promotes greater awareness about FM regionally Imdaad will showcase a selection of Hard and Soft FM services at FM Expo 2012 that is organised alongside The Big 5 in Dubai.

Imdaad, which is the ‘Principal Intelligence Partner’ of FM Expo 2012 and also the ‘Exclusive Sponsor’ of the FM Lecture Theatre introduced this year, complements the company’s ongoing efforts to promote greater awareness about various aspects of facilities management regionally. The FM Lecture Theatre is a series of freeto-attend seminars that feature the most important current industry topics covering standards, market analysis and trends.

During the four-day event, Imdaad particularly focused on sustainable FM solutions, which are increasingly seeing a growth in demand in light of various regulations on green building practices and environmental standards introduced by governments across the region.

Imdaad also presented some of the recent developments at the company including the signing of a memorandum of understanding (MoU) with Dubai Carbon Centre of Excellence (DCCE) for a strategic collaboration on greenhouse gas emission monitoring, reporting and verification; and the signing of contracts with the Abu Dhabi Vocational Education and Training Institute (ADVETI) and Nakheel for the provision of FM services.

Stepping up focus on waste management Imdaad is helping reduce the total volume of waste

Powering the games Imdaad is steadily strengthening its waste management and recycling capabilities to complement government initiatives to reduce the total volume of waste generated in the UAE. Environmental advocates estimate that each UAE resident generates around 2.2 kg to 2.5 kg of waste each day, making the UAE one of the world's largest per capita producers of garbage.

A study by the Abu Dhabi-based Center of Waste Management (CWM) has earlier revealed that Abu Dhabi generates over 30,000 tonnes of waste daily, while a separate study showed that waste generated annually in Dubai reaches around 13.9 million tonnes. In light of the growing waste problem, Imdaad has been aggressively organising and supporting environmental campaigns such as the ‘My City, My Environment’ initiative of Dubai Municipality, leveraging the company’s extensive resources and expertise to raise greater environmental awareness and encourage different communities to take ac-

Dubai Swimming World Cup receives Imdaad's support

Imdaad provided power generators to address the temporary power requirements of the Dubai Swimming World Cup 2012, which was held in the first week of October at the Hamdan Bin Mohammed Bin Rashid Sports Complex in Dubai. Imdaad had signed an agreement to be a major sponsor of the Dubai Swimming World Cup and extended power generation services through Imdaad Power, a division established to address temporary power requirements of projects and industries in the GCC. Imdaad Power provides power

tion in addressing the growing challenges in waste management.

Imdaad has distributed two 240-litre waste bins (black for general waste and green for mixed recyclables) to each villa in the Mizhar 1 area as part of its commitment to the ‘My City, My Environment’ initiative of Dubai Municipality. Imdaad, which has a fleet of over 150 vehicles and a range of waste collection containers and compactors, collects general waste daily and recyclables three times a week. Doorto-door campaigns are also being conducted to increase awareness about the importance of recycling and segregating waste.

generators of various sizes and capacity from small diesel units to big containerised power units starting with 30Kva to 1250Kva. The power generators are also equipped with sound attenuated enclosures for onboard or dock side needs within the shipping industry. The new Imdaad Power division also offers water-based chillers and air conditioners to supplement the installed process systems or to provide heating, ventilating and air-conditioning (HVAC) services.

The Dubai Swimming World Cup 2012 featured the world’s top swimming athletes, including Olympic gold medalists, world record holders and world champions. A total of 130 athletes representing 32 countries competed in the event, which is the first leg of an eight-leg world circuit being held until November 11, 2012.

Backing the boys Commitment to sports and sporting activities Imdaad recently signed a one-year contract as Gold Sponsor of the Al Shabab football club, which comprises the Al Awal and Al Radeef teams. The sponsorship is in line with Imdaad’s commitment to support various sports and sporting activities in the UAE. KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

9

BRIEFS

Reducing carbon footprint MoU signed with the Dubai Carbon Centre of Excellence Imdaad is currently involved in a strategic collaboration with Dubai Carbon Centre of Excellence (DCCE) on greenhouse gas emission monitoring, reporting and verification in the UAE, following the signing of a recent memorandum of understanding (MoU) between the two parties.

The MoU is in line with the environmental aspects of Imdaad’s 2012-2017 strategic plan and complements the company’s support to Dubai's vision for a green economy. It allows Imdaad to leverage DCCE’s expertise on carbon to examine the emission reduction process across all operational areas and develop a Greenhouse Gas Inventory.

The partnership also examined the best options to build a ‘Clean Energy Fund’

Towards a cleaner world linked to carbon dioxide reduction and dedicated to new investment in energyrelated projects in Dubai. Imdaad also took part in a workshop marking the launch of the monitoring, reporting and verification phase of Dubai's Carbon Footprint project, which will create a platform to monitor and benchmark Dubai's carbon performance.

Spreading its wing Establishment of Qatar operations is in line with GCC expansion plans Imdaad has recently established its presence in Qatar following the signing of a strategic agreement with Qatar-based Abuissa Holding (AIH), one of the leading business conglomerates in the Middle East. The partnership sustains Imdaad’s regional strategic expansion plan for the 2012-2017 period, while taking advantage of a surge in demand for specialised FM services in Qatar.

Imdaad is recognised for its quality-

8

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

driven solutions and its pursuit of environmental sustainability. It has gained a strong reputation as an adopter and implementer of the latest FM technologies and practices in the delivery of FM solutions that enhance the business performance of its clients in a highly competitive business environment.

Abuissa Holding aims to capitalise on Imdaad’s extensive experience in total facilities management services, soft services and recycling, waste management, power generator rentals, and consultancy. Abuissa Holding’s proactive vision focuses on maintaining and sustaining successful joint ventures to support the overall economic development and GDP of the State of Qatar.

As the ‘Principal Intelligence Partner’ of FM Expo 2012, Imdaad promotes greater awareness about FM regionally Imdaad will showcase a selection of Hard and Soft FM services at FM Expo 2012 that is organised alongside The Big 5 in Dubai.

Imdaad, which is the ‘Principal Intelligence Partner’ of FM Expo 2012 and also the ‘Exclusive Sponsor’ of the FM Lecture Theatre introduced this year, complements the company’s ongoing efforts to promote greater awareness about various aspects of facilities management regionally. The FM Lecture Theatre is a series of freeto-attend seminars that feature the most important current industry topics covering standards, market analysis and trends.

During the four-day event, Imdaad particularly focused on sustainable FM solutions, which are increasingly seeing a growth in demand in light of various regulations on green building practices and environmental standards introduced by governments across the region.

Imdaad also presented some of the recent developments at the company including the signing of a memorandum of understanding (MoU) with Dubai Carbon Centre of Excellence (DCCE) for a strategic collaboration on greenhouse gas emission monitoring, reporting and verification; and the signing of contracts with the Abu Dhabi Vocational Education and Training Institute (ADVETI) and Nakheel for the provision of FM services.

Stepping up focus on waste management Imdaad is helping reduce the total volume of waste

Powering the games Imdaad is steadily strengthening its waste management and recycling capabilities to complement government initiatives to reduce the total volume of waste generated in the UAE. Environmental advocates estimate that each UAE resident generates around 2.2 kg to 2.5 kg of waste each day, making the UAE one of the world's largest per capita producers of garbage.

A study by the Abu Dhabi-based Center of Waste Management (CWM) has earlier revealed that Abu Dhabi generates over 30,000 tonnes of waste daily, while a separate study showed that waste generated annually in Dubai reaches around 13.9 million tonnes. In light of the growing waste problem, Imdaad has been aggressively organising and supporting environmental campaigns such as the ‘My City, My Environment’ initiative of Dubai Municipality, leveraging the company’s extensive resources and expertise to raise greater environmental awareness and encourage different communities to take ac-

Dubai Swimming World Cup receives Imdaad's support

Imdaad provided power generators to address the temporary power requirements of the Dubai Swimming World Cup 2012, which was held in the first week of October at the Hamdan Bin Mohammed Bin Rashid Sports Complex in Dubai. Imdaad had signed an agreement to be a major sponsor of the Dubai Swimming World Cup and extended power generation services through Imdaad Power, a division established to address temporary power requirements of projects and industries in the GCC. Imdaad Power provides power

tion in addressing the growing challenges in waste management.

Imdaad has distributed two 240-litre waste bins (black for general waste and green for mixed recyclables) to each villa in the Mizhar 1 area as part of its commitment to the ‘My City, My Environment’ initiative of Dubai Municipality. Imdaad, which has a fleet of over 150 vehicles and a range of waste collection containers and compactors, collects general waste daily and recyclables three times a week. Doorto-door campaigns are also being conducted to increase awareness about the importance of recycling and segregating waste.

generators of various sizes and capacity from small diesel units to big containerised power units starting with 30Kva to 1250Kva. The power generators are also equipped with sound attenuated enclosures for onboard or dock side needs within the shipping industry. The new Imdaad Power division also offers water-based chillers and air conditioners to supplement the installed process systems or to provide heating, ventilating and air-conditioning (HVAC) services.

The Dubai Swimming World Cup 2012 featured the world’s top swimming athletes, including Olympic gold medalists, world record holders and world champions. A total of 130 athletes representing 32 countries competed in the event, which is the first leg of an eight-leg world circuit being held until November 11, 2012.

Backing the boys Commitment to sports and sporting activities Imdaad recently signed a one-year contract as Gold Sponsor of the Al Shabab football club, which comprises the Al Awal and Al Radeef teams. The sponsorship is in line with Imdaad’s commitment to support various sports and sporting activities in the UAE. KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

9

Leading the way The FM specialist helps shape a culture of accountability within the community and supports sustainable development

10 10

KHALEE KHA LEEJJ TIME LEE T IMES IME S SPEC S PECIAL PEC IAL RE REPOR PORT POR T KHALEEJ TIMES SPECIAL REPORT

NOVEMB NOV EMBER EMB ER 05, 20 2012 12 NOVEMBER

F

acilities management companies play an important role in promoting corporate social responsibility (CSR) in the society.

Imdaad states that with facilities managers responsible for overseeing the whole life cycle of buildings from conception and design through construction to operation, they can help shape a culture of accountability within the community and support the sustainable development strategies of regional governments.

Reaffirming its commitment to CSR, Imdaad has been actively initiating and participating in various civic-oriented activities, including its flagship programme called “Be’ati”, which raises environmental awareness among school children and youth in general. Imdaad, an active supporter of the Rashid Centre, also supports various environmental initiatives such as the Clean Up UAE, while organising various awareness campaigns that have helped an increasing number of business organisations realise the impact of corporate social responsibility in its businesses

and the society in general.

Further, as part of its commitment to support environmental projects in Dubai, Imdaad is cooperating with Dubai Municipality for its pilot initiative ‘My City, My Environment’, which aims to encourage households to recycle and segregate waste. Under the initiative, Imdaad has deployed two 240-litre waste bins (black for general waste and green for mixed recyclables) to each villa in Mazhar 1 area, while community recycling bins are placed at strategic locations identified in co-ordination with Dubai Municipality.

Imdaad is also collecting general waste daily and recyclables three times a week, while door-to-door campaigns are also being conducted to increase awareness about the importance of recycling and segregating waste.

In line with its commitment to CSR, Imdaad has gained a strong reputation as an adopter and implementer of the latest FM technologies and practices that promote sustainability. The company acquires eco-friendly equipment and prioritises sustainability across all its operations. It also conducts recycling training for its clients, corporate partners and staff, in addition to providing free recycling bins in certain projects where it handles waste management and collection service.

Imdaad organises various environmental initiatives

Imdaad has been actively initiating and participating in various civic-oriented activities, including its flagship programme called “Be’ati”, which raises environmental awareness among school children and youth in general

KHALEE KHA LEEJJ TIME LEE T IMES IME S SPEC S PECIAL PEC IAL RE REPOR PORT POR T KHALEEJ TIMES SPECIAL REPORT

NOVEMB NOV EMBER EMB ER 05, 2012 2012 NOVEMBER

1111

Leading the way The FM specialist helps shape a culture of accountability within the community and supports sustainable development

10 10

KHALEE KHA LEEJJ TIME LEE T IMES IME S SPEC S PECIAL PEC IAL RE REPOR PORT POR T KHALEEJ TIMES SPECIAL REPORT

NOVEMB NOV EMBER EMB ER 05, 20 2012 12 NOVEMBER

F

acilities management companies play an important role in promoting corporate social responsibility (CSR) in the society.

Imdaad states that with facilities managers responsible for overseeing the whole life cycle of buildings from conception and design through construction to operation, they can help shape a culture of accountability within the community and support the sustainable development strategies of regional governments.

Reaffirming its commitment to CSR, Imdaad has been actively initiating and participating in various civic-oriented activities, including its flagship programme called “Be’ati”, which raises environmental awareness among school children and youth in general. Imdaad, an active supporter of the Rashid Centre, also supports various environmental initiatives such as the Clean Up UAE, while organising various awareness campaigns that have helped an increasing number of business organisations realise the impact of corporate social responsibility in its businesses

and the society in general.

Further, as part of its commitment to support environmental projects in Dubai, Imdaad is cooperating with Dubai Municipality for its pilot initiative ‘My City, My Environment’, which aims to encourage households to recycle and segregate waste. Under the initiative, Imdaad has deployed two 240-litre waste bins (black for general waste and green for mixed recyclables) to each villa in Mazhar 1 area, while community recycling bins are placed at strategic locations identified in co-ordination with Dubai Municipality.

Imdaad is also collecting general waste daily and recyclables three times a week, while door-to-door campaigns are also being conducted to increase awareness about the importance of recycling and segregating waste.

In line with its commitment to CSR, Imdaad has gained a strong reputation as an adopter and implementer of the latest FM technologies and practices that promote sustainability. The company acquires eco-friendly equipment and prioritises sustainability across all its operations. It also conducts recycling training for its clients, corporate partners and staff, in addition to providing free recycling bins in certain projects where it handles waste management and collection service.

Imdaad organises various environmental initiatives

Imdaad has been actively initiating and participating in various civic-oriented activities, including its flagship programme called “Be’ati”, which raises environmental awareness among school children and youth in general

KHALEE KHA LEEJJ TIME LEE T IMES IME S SPEC S PECIAL PEC IAL RE REPOR PORT POR T KHALEEJ TIMES SPECIAL REPORT

NOVEMB NOV EMBER EMB ER 05, 2012 2012 NOVEMBER

1111

Leader in maintaining the image of a sustainability

Salma Ali Saif bin Hareb, CEO of Economic Zones World and Jamal Abdulla Lootah, CEO, Imdaad — JAFZA recently signed a 10-year FM and waste management contract with Imdaad. Imdaad, with its eco-friendly equipment, has gained a strong reputation in short period as an adopter and implementer of the latest FM technologies and practices.

Jamal Abdulla Lootah, CEO of Imdaad and Abdullah Ibrahim Al Ahmed, Senior Vice President for Business Solutions, Etisalat. The organisations have joined hands to improve the presence of mobile devices in the field of work mangement through barcode scanning, location-based services, Bluetooth and RFID for accurate data in its enterprise system.

Jamal Abdulla Lootah, CEO of Imdaad, with Humaid Mohammed Obaid Al-Qattami, UAE Minister of Education. Imdaad has earned its title as a leading provider of integrated facilities management strongly committed to environment sustainability.

Jamal Abdulla Lootah, CEO of Imdaad, was awarded the title “Visionary of the Year” at the CEO Middle East Awards 2011. Under Lootah’s guidance, the company has successfully pursued expansion programmes to new geographical markets, while keeping sustainability as a priority across all its operations.

12

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

Imdaad offers a personalised touch in its services through its adopted business model and continues to diversify its portfolio to cater to evolving customer requirements powered by a highly-qualified team of specialists.

KHALEEJ TIMES SPECIAL REPOR REPORT

NOVEMBER 05, 2012

13

Leader in maintaining the image of a sustainability

Salma Ali Saif bin Hareb, CEO of Economic Zones World and Jamal Abdulla Lootah, CEO, Imdaad — JAFZA recently signed a 10-year FM and waste management contract with Imdaad. Imdaad, with its eco-friendly equipment, has gained a strong reputation in short period as an adopter and implementer of the latest FM technologies and practices.

Jamal Abdulla Lootah, CEO of Imdaad and Abdullah Ibrahim Al Ahmed, Senior Vice President for Business Solutions, Etisalat. The organisations have joined hands to improve the presence of mobile devices in the field of work mangement through barcode scanning, location-based services, Bluetooth and RFID for accurate data in its enterprise system.

Jamal Abdulla Lootah, CEO of Imdaad, with Humaid Mohammed Obaid Al-Qattami, UAE Minister of Education. Imdaad has earned its title as a leading provider of integrated facilities management strongly committed to environment sustainability.

Jamal Abdulla Lootah, CEO of Imdaad, was awarded the title “Visionary of the Year” at the CEO Middle East Awards 2011. Under Lootah’s guidance, the company has successfully pursued expansion programmes to new geographical markets, while keeping sustainability as a priority across all its operations.

12

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

Imdaad offers a personalised touch in its services through its adopted business model and continues to diversify its portfolio to cater to evolving customer requirements powered by a highly-qualified team of specialists.

KHALEEJ TIMES SPECIAL REPOR REPORT

NOVEMBER 05, 2012

13

Recycling for future generations Enviro Care month contributes to a better tomorrow

I

mdaad Environment celebrated October as an “Enviro Care” month.

Throughout this period, employees recycled for the good of the environment, hence contributing to a better tomorrow.

Imdaad Environment had asked its employees to participate and recycle as much as possible at office and home.

DETAILS OF THE PROGRAMME WERE AS FOLLOWS: • WHERE: Imdaad Main Office Jebel Ali, Imdaad Corporate office and Imdaad Quay 10 Office

encouraged to bring items like paper, plastic or cans for recycling. The collection team weighed these received items from each person and provided a receipt.

Employees brought recyclables from their home as well.

• REWARD: At the end of the month, the recycled quantities were summarised.

The highest collectors received exciting prizes.

• WHAT WAS RECYCLED: Cardboard, paperboard, plastics, office paper, magazines and newspaper, phone books, junk mail, brown paper bags, aluminum/tin cans, toners/cartridges and electronic waste like mobile phones, batteries, laptops, printers, computers, etc. Contaminated items were not accepted.

• WHEN: The month of October

• RESULTS OF THE PROGRAMME: Result of winners of the Imdaad Enviro Care month will be published in the Imdaad newsletter.

• HOW: A recycling collection team was present with a recycling station at the venue from 7am to 8am. Everyone was

It was an endeavour to take part in building a smarter way of life and a better planet for the coming generations.

14

KHALEEJ TIMES SPECIAL REPORT

NOVEMBER 05, 2012

Dubai tel: +971 4 812 8888 | Abu Dhabi tel: +971 2 445 9860 | Doha tel: +974 444 77753