Keytours Vacations 2017

2017–2018

Europe &

South America

Personalized Travel Experiences Flexible Themed Packages & Small Group Tours

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Create your tailor-made vacations at keytours.com

Welcome to Keytours Vacations

A privately owned tour operator specializing in expert travel to Europe, the Mediterranean and South America Dear Fellow Traveler: Keytours Vacations welcomes the opportunity to make your travel dreams come true, whether you wish to bask in South America’s glorious landscape, its soaring mountains and its tropical shores, or discover Europe’s historic, architectural and artistic treasures.

Keytours Vacations has designed unique vacation experiences for the discerning traveler, offering maximum flexibility and personal choice in tailor-made travel.

Our vacation programs allow you to create one-of-a-kind personalized travel itineraries to suit your individual style. Since 1992, thousands of US travelers have done just that, relying on Keytours Vacations’ experience, expertise and passion for excellence to explore the world.

Our vast network of local offices, our meticulous research into the finest accommodation and modes of transportation, our practice of employing expert local guides with firsthand knowledge to deliver authentic tours, our attention to every detail and our uncompromising commitment to total customer satisfaction allows us to offer you the very best in European and South American travel.

You have the ability to create a once-in-a-lifetime visit to some of Europe’s and South America’s most sought after destinations. From the discerning independent traveler to groups of all sizes, Keytours Vacations is your gateway to the European adventure of your dreams.

Whether you wish to explore the Galapagos Islands on a private yacht or discover Europe’s best-kept secrets, Keytours Vacations will create for you experiences beyond the ordinary.

Contact us today to help us make your travel dreams come true. It’s what we do best.

Happy travels,

Koray Edemen President

Table of Contents The World of Keytours Vacations

4–5

Escorted Vacations

16–17

Multi City Escapes

6–7

Self-Drive Vacations

18–19

Unique Travel Experiences

8–9

Customized Group Travel

20–21

Small Group Journeys

10–11

Terms and Conditions

22

Smart Luxury Collection

12–13

Travel Insurance

23

Sea and River Cruises

14–15 Cover photo: Rothenburg, Germany.

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Keytours Vacations Web site

You may search programs and build individualized vacations or see the list of our current specials.

Customize any vacation, add or reduce number of days, change hotel selection and add new services or attractions.

View services before purchasing, see details of invoices or documents, and generate e-vouchers.

Using our secure web site you can check-out and pay online or hold your plans for check payments.

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The World of Keytours Vacations Join the world of Keytours Vacations and discover exciting destinations in Europe and South America. Visit cosmopolitan cities, explore historical attractions and cruise along the Mediterranean, the Amazon and the legendary rivers of Europe.

Our vacation experts will assist you every step of the way, from preparing your personal tailor-made itinerary to booking your holiday. Our network of local partners in each country will coordinate your trip and extend any support that is required.

Finland Norway Sweden

Estonia Latvia

Denmark

Lithuania Netherlands Ireland

Europe U.K. Belgium

Germany Czech

France

Switzerland

Austria

Hungary

Italy Croatia

Portugal

Spain Turkey Greece

Morocco

Israel Jordan

Asia AFRICA

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Egypt

San José

Costa Rica

Cartagena

Panama

Venezuela

Panama Guyana Suriname

Bogotá

Galapagos Islands (Ecuador)

French Guinea

Colombia Quito

Ecuador

Manaus

Guayaquil

Brazil Peru Lima Cusco

Salvador

Bolivia Brasilia

Arequipa La Paz Sucre

Paraguay

São Paulo

Rio de Janeiro

Iguassu

Chile

Argentina Santiago

Uruguay

Mendoza Buenos Aires

Montevideo

Bariloche Puerto Montt

El Calafate Punta Arenas

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Multi City Escapes Design Your Own Personalized Program

Chain Bridge Budapest, Hungary

Cosmopolitan European cities, historic Mediterranean ports and the exotic towns of South America offer the traveler a great choice of experiences. Let us inspire you and offer the finest advice on the hidden

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gems and highlights of each destination you plan to visit.

Keytours Vacations’ travel consultants have the knowledge and expertise to design your personalized travel experience.

Available throughout Europe and South America

Choice of Quality Hotels

Sightseeing & Local Experiences

Our product team has inspected thousands of hotels for every taste and budget. In each city we offer a range of handpicked selected properties ranging from 3 star superior to 5 star luxury hotels. We believe that your vacation starts with choosing the right hotel for you, in close proximity to important sights and attractions.

Keytours Vacations has researched each city to provide you with the best sightseeing options. You can select from a wide range of regular, small group or private sightseeing tours. Museum and gallery visits, wine tasting, cooking classes and gourmet dining are just some of the local experiences we offer.

Transportation Flexibility

Support throughout your Vacation 24/7

You have the flexibility to choose the type of transport you prefer for your city visits. Local flights and an extensive European rail network provide the ideal mode of transportation. Our limousine service, luxury cars and minivans are at your disposal for transfers and private sightseeing while visiting each city.

Keytours Vacations travel experts will coordinate and oversee your vacation from the time you establish contact with our office until the last day of your trip. Our local partners are on call while you are overseas to provide you with any assistance and advice you may need.

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Unique Experiences Journeys Above the Ordinary

Uyuni Salt Flats, Bolivia

Imagine your ideal vacation in Europe, the Mediterranean and South America and then sit back and let us help you make it come true. All our programs include centrally located accommodations, a wide selection of small group or private sightseeing and 24-hour support during your holiday.

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Whether you are looking for a private and exclusive resort, a small group journey limited to 16 travelers or a stimulating adventure, turn to our vacation experts to create a once-in-a-lifetime vacation.

Available throughout Europe and South America

Themed Flexible Vacations

Taste the Local Flavors

These vacations have been designed to highlight the best of the countries’ sites and cultures from either a classical viewpoint or a one-of-a-kind educational experience. Offering flexibility and choice is of prime importance to us and therefore we provide many different options to match your style.

Join an evening walking tour in Barcelona, taste the tapas and sample local wines. Take a pizza and gelato cooking class or choose from one of our Tuscany food and wine small group tours. Reserve a gourmet dinner at the Eiffel Tower in Paris or have lunch with the locals at a traditional Turkish village near Pergamum.

Travel Back in Time

Natural Wonders

Wander through the Inca ruins of Machu Picchu in Peru, watch the sunset behind the pyramids from your hotel balcony in Cairo, climb the Acropolis hill in Athens, visit the Renaissance treasures of Florence or find yourselves in a hidden bunker in the Churchill War Rooms in London.

Watch the Northern Lights, experience the ethereal white nights of Iceland or stay at the Ice Hotel in Sweden. Float in a balloon at dawn above the lunar landscape of Cappadocia in Turkey or visit the stunning monastic region of Meteora in Greece. Take a desert tour from Marrakesh in Morocco or sail the Adriatic coastline on a small yacht.

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Small Group Journeys Vacations with like-minded travelers

Charles Bridge, Prague, Czech Republic

Small Group Journeys are designed for the discerning traveler. They are operated

by Keytours Vacations in association with our local offices. Our aim is to offer you an unforgettable experience as you travel at a leisurely pace in the destination of your choice.

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Your personal guide will lead your small, intimate group of up to 16 persons through the towns and sites included in your program and help you discover their hidden treasures.

Available throughout Europe and South America

Innovative Itineraries

Unique Experiences

From the wine routes of Tuscany to sun-splashed Greek islands and from the art cities of Florence and Venice to Madrid and vibrant Barcelona you will find yourselves in exciting, unforgettable destinations.

Our purpose in designing and selecting these programs is to give you an introduction to the places visited and their people. Highlights of these programs include medieval castles, scenic landscapes, museums, art galleries, winery visits and local cuisine.

Hand-Picked Hotels

Getting from Place to Place

When overnighting at a hotel we want you to feel at home.

The hotels selected for Small Group Journeys vary in category and location. Each is unique, but personalized service and attention to detail is common to all.

Your program is designed to allow you to explore at your own pace, giving you plenty of time to discover and explore the highlights of each destination you visit. Your small group will travel from place to place by small vans, mini coaches or first class trains.

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Smart Luxury Collection Get Swept Away in Style

Santorini, Greece

Keytours Vacations excels at customized, independent Smart Luxury travel. Whether seeking an in-country escort for your touring itinerary or searching for the ultimate, tailor-made Small Group Journey, Keytours Vacations will make it happen.

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Our Smart Luxury Collection includes tailormade programs for couples and families.

From newlyweds to those celebrating anniversaries or special occasions, romance and travel go hand in hand at Keytours Vacations.

Available throughout Europe and South America

Tailor-Made City Escapes

Themed Flexible Vacations

Our private programs offer a wide variety of lifestyle preferences to choose from, ranging from cosmopolitan cities to ancient sites, as well as wine tasting and culinary selections. Best of all, they operate every day of the year with a minimum of only two persons, because they are private and designed to suit you.

These vacation programs have been created to highlight the best of the sites and cultures of the countries visited.

Flexibility and choice is foremost in our minds allowing you to create a once-in-a-lifetime trip to some of Europe and South America’s most sought-after destinations.

Luxury Accommodations

Travel in Comfort

Our vacation experts will guide you through a wide selection of luxury properties in Europe and South America. Enjoy special privileges including room upgrades, early check in and late check out as well as personalized service.

Let us take care of your special requirements from booking your business or first class flights to organizing your private luxury vehicle or selecting hotels overseas that will meet your special requirements.

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Sea & River Cruises Cruise Magical Waterways

Keytours Vacations offers you the ultimate in sea and river cruising in Europe. You can select from a wide range of sea cruises in the Mediterranean, Patagonia and the Galapagos Islands or cruise on rivers in Egypt, South America and the heart of Europe.

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We offer a complete service including pre or post cruise stays and exclusive small group private shore excursions with your personal guide. Let our expert consultants customize and confirm your tailor-made private tour or shore excursion, limited to small parties of two to sixteen guests.

Available throughout Europe and South America

European River Cruises

Mediterranean Cruises and Tours

Experience Europe’s unforgettable landscapes, historic attractions, quaint towns and thriving metropolises. Glide along the Danube, the Rhine and the French rivers Seine, Rhone and Saone aboard luxurious ships, savouring gourmet cuisine and quality wines from the best vineyards in Europe.

Choose your stateroom aboard your floating hotel, relax and relish the fine international and Mediterranean cuisine.

Explore the Mediterranean, maybe touring the vibrant city of Barcelona or basking on a sun-drenched island in Greece.

Choose from a wide selection of shore excursions and pre or post in depth touring in the destinations visited.

Mediterranean Yacht Cruises

South America Cruising

If more intimate cruising appeals to you, consider sailing the Dalmatian Coast, the beautiful Greek Islands and the Aegean Coast aboard a motor yacht. You may choose from a fleet of small ships, ranging from casual sailing vessels to luxury yachts, and discover the pearls of the Mediterranean.

South America presents the traveler with a wide range of cruising options catering to all tastes and budgets. Cruise the Brazilian Amazon, Patagonia and Antarctica on a large vessel or choose a more adventurous cruising experience in the Galapagos Islands and the Peruvian Amazon aboard a five-star river boat limited to 30 passengers.

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Escorted Vacations Enriched Travel Experiences

Venice, Italy

Our Escorted Vacations are ideal for those who enjoy group travel accompanied by an experienced professional tour guide. Each group varies from 25–45 persons who follow the same program throughout the tour. Enjoy a daily buffet breakfast as well as most dinners and visits to historical sites are also included.

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You have the option to add extra nights before or after your escorted vacation using our special, discounted hotel contract rates. Arrival transfers are included in your program and private transfers for those who arrive before or depart later than the dates on the actual program, can be organized at a small extra cost.

Available throughout Europe and South America

Choice of Destinations

Guaranteed Departures

Visit the most iconic European locations by selecting one of our escorted vacations in Europe. Travel through Central Europe’s imperial cities of Prague, Vienna and Budapest, take a comprehensive Italy tour from Venice to the Amalfi Coast, explore the Scandinavian capitals or delve into history at Turkey’s ancient sites.

We guarantee every single departure listed in our programs.

This gives our customers peace of mind and the ability to plan their holiday well in advance. Choose from a variety of short or longer escorted vacations in Turkey, Greece, Italy, Sicily, Central Europe, Spain, the Baltics and Scandinavia.

Experienced Tour Guides

Travel in Comfort

Our experienced tour guides will take care of your requirements throughout the duration of your trip. Gain insider information from our local guides who will also recommend authentic restaurants and places to visit in your free time. Taking personal care of our customers is our priority because at Keytours Vacations we are not number one, you are.

Sit back and enjoy your vacation in absolute comfort. You will travel in modern motor coaches equipped with the latest amenities. We provide business class seating and a washroom on board on some of our tours. Well-located and carefully selected hotels will give you easy access to the highlights of the places visited.

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Self-Drive Vacations Discover the Back Roads

Pommard, Burgundy, France

Keytours Vacations’ self drive vacations provide the excitement of discovering new places. Our self drive itineraries are planned with you in mind. You can pick one of our leisurely, designed programs which include a fully insured vehicle, unique accommodations and picturesque wine routes.

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Explore the historical and cultural treasures of Europe and the Mediterranean at your own pace. Drive along scenic routes, sample the local cuisine, visit local wineries and stroll through medieval towns and small villages.

Available throughout Europe and South America

Explore Famous Wine Routes

Stay at Castles, Paradors and Farm Houses

Explore the beautiful wine routes of Tuscany and Umbria or travel through the famous Rioja region in Spain or the exquisite Douro Wine Valley in Portugal. Alternatively, explore the famous wine routes in South America.

Our programs offer a selection of unique accommodations ranging from historic castles, manors and boutique hotels to farmhouses, paradors and posadas. Discover the rich heritage of Scotland, the castles of Ireland, Spain’s Moorish towns and the romantic roads of Portugal.

Insider Experiences at your Fingertips

Reputable Car Rental Companies

Take part in the grape harvest in the Douro Valley, create your own wine label, overnight at a former convent, view the Dancing Satyr in Sicily and savor the unique flavor of fine Modena chocolate. Wander through stately castles, drive along mysterious Loch Ness, visit the Dingle Peninsula and follow the Malt Whisky Trail.

Keytours Vacations partners with the best car rental companies worldwide including Avis, Hertz, Europcar and Sixt. Select a suitable vehicle in any city in Europe and Latin America, available in innumerable locations. Let us know of your special requirements such as an in-car GPS option, oneway rentals or baby seats.

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Customized Group Travel Tailor Made Group Journeys

Old Town Square, Prague, Czech Republic

Keytours Vacations has been a leading company in custom groups to Europe and South America for the last 25 years. One of our group travel experts will assist in preparing the perfect itinerary for your group based on your requirements and budget.

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Our tailor-made group journeys include wedding and honeymoon planning, food and wine vacations, special interest, religious and pilgrimage tours, as well as pre and post cruise stays and private or small group shore excursions.

Available throughout Europe and South America

Educational Programs

Religious and Pilgrimage Tours

We invite you to discuss with us your requirements for any type of educational program including classical and archaeological trips, as well as gardening, painting and music tours. A detailed itinerary will include recommended accommodations, local highlights and competitive air travel.

We offer a wide variety of tours to the Holy Land as well as biblical programs such as the Steps of Saint Paul.

Our pilgrimage trips include the routes of Santiago De Compostela and the Way of St. James. We will assist you plan your next trip and ensure a trouble free vacation.

Weddings and Honeymoons

Cruise Shore Excursions

Our team of professionals will guide you through religious ceremonies, civil procedures and special anniversaries in Europe and the Mediterranean. Let us help you organise your special event in a villa in Santorini, a castle in Tuscany or aboard an exclusive yacht.

Let our expert consultants customise and confirm your tailormade private tour or shore excursion with your own guide for small parties of two to any group size. We are able to bring you the very best European and Mediterranean private travel experience.

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Terms & Conditions Rates:

All rates are in US dollars and include all taxes applicable as of November 1, 2016. Rates are based on current market value at the time of preparation of these tour programs and are subject to change with or without prior notification. All rates are confirmed after full payment.

Reservations:

Should be made no later than 45 days prior to departure. Later bookings must be approved in advance. All departures are guaranteed after written confirmation from Keytours Vacations.

Deposit And Final Payment:

1. A deposit of $250 or 25% (whichever is greater; $150 is non-refundable) of travel cost per person is needed to hold a reservation. This deposit forms part of your final payment due 60 days prior to departure. If the balance is not received 60 days prior to departure, the land portion of your booking is cancelled automatically. Bookings made within 60 days of departure must be paid in full at the time of booking.

2. Certain programs require a full payment of the airfare cost at the time of booking.

3. Credit cards will be accepted only for payments of $500 or more. Participants waive any charge-back rights and, in the event of dispute, requests for a refund must be made using the procedures described herein.

Travel Documents:

Travel Documents will be sent to you approximately 21 days prior to your departure.

E-documents are free of charge. If a hard copy of the travel documents is requested, the following shipping fees will apply for 1 set of documents per booking: Priority Mail or Ground UPS within USA $7 Priority Mail to Canada $15 2nd day UPS within USA $15 Next day UPS within USA $30 Next day UPS to Canada $45

For each additional set of documents a $10 fee plus the above mentioned shipping fees will apply.

Cancellations: Notice of cancellation must be made in writing directly to Keytours Vacations. A $150 fee per person will be charged for all cancellations. Additionally, the following scale of charges will apply when cancellation notice occurs within 60 days of tour departure: Cancellation

Charges

# of Days Before Tour Departure

as a Percentage of Total Service Price

60–31

20%

30–14

40%

13–3

70%

Late Cancellations & No Show

100%

Individuals are responsible for all cancellation penalties applying to “land only” tours plus the penalties applicable to the special airfare included in your tour. See your travel agent for details.

Revision Fees: See the Revision Fees Chart for handling fees that will be charged for any alteration or revision made to a booking. Changes that affect inventory such as air or hotel spaces may result in cancellation at the discretion of Keytours Vacations. Ticket change fees and cancellation fees can result and are the responsibility of the traveler.

Individual Arrangements &

Departure

City Packages

Escorted Tours/Cruise Tours

Up to 46 days prior to travel

$15 per person

$50 per person

45–10 days prior to travel

$25 per person plus any supplier cancellation fees

$100 per person plus any supplier cancellation fees

Less than 9 days prior to travel

$50 per person plus any supplier cancellation fees

$150 per person plus any supplier cancellation fees

Other Fees:

Name Change: $25 if prior to issuing documents; $175 after issuing documents; Late booking fee: $25 per person (within 2 weeks); Document Change: $50 on shipped documents

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All requests for refunds must be made in writing through Keytours Vacations within seven days after completing travel. Once travel begins, any changes made by the traveler are the responsibility of the traveler and must be paid for on the spot. Once travel has begun, no refunds can be made for unused portions of any tour or service.

Responsibility: Keytours Vacations of Fairfax, VA, USA is responsible for making arrangements for the tour services offered in the attached programs to include transportation, sightseeing and hotel accommodations. The carriers, hotels and other suppliers providing tour services are independent contractors and are not agents, employees, servants, or joint venturers of Keytours or its affiliates. Airline alternative equipment and routings are subject to change by the Airline and will not result in any refunds. Flight delays and other transportation changes are unfortunate, but are an inherent risk of travel and are therefore outside the control and responsibility of Keytours Vacations. All certificates and other travel documents for travel services issued by Keytours are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied. If the services included in the tour cannot be supplied or if there are changes in an itinerary for reasons beyond the control of Keytours, the company will arrange for provision of comparable services.

Keytours reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary or services whenever the company deems it necessary to the comfort, convenience or safety of the tour participants, and to cancel a tour at any time. If Keytours Vacations cancels a tour, the company has no responsibility beyond the refund of monies paid to the company by the traveler.

The tour participant agrees that neither Keytours Vacations nor its affiliates shall be liable for any damage or loss including personal injury, death, property loss, delay, change in air services, sickness, strike, war, quarantine, terrorism, bankruptcy, weather, upset, disappointment, inconvenience, or expense occasioned by any act or omission of any supplier or person providing tour services. Also, Keytours is not responsible for failure of clients to follow instructions given in travel documents including, but not limited to, check-in and check-out times and baggage handling, and failure to obtain required documentation such as passports, visas and health certificates where required. In the above cases, travelers will not be entitled to any refund. Only Keytours representatives, who possess written authority to do so, may vary, add or waive any term or condition in this contract, to include terms or conditions set forth in the preceding provisions.

Any legal proceedings both on behalf of or against Keytours Vacations must be instituted only in a federal or state court located in Virginia, and such claim will be decided using the laws of the state of Virginia. Any legal proceeding against the company must commence no later than one year after the travel services have been completed.

Airline Clause:

Individual Arrangements:

# of Days Before Tour

Refunds:

Concerned airlines and their agents and affiliates are not to be held responsible for any act, occurrence, or events during the time passengers are not on board their aircraft.

The passenger ticket constitutes the sole contract between the airlines and purchaser of these tickets and/or passengers. The Passenger contracts in use by the airlines or transportation companies when used shall constitute the sole contract between the airline, the transportation company and passenger or purchaser of tour. The Tour operators assume no responsibility in this connection. Transportation within the United States may be provided by any member carrier of ARC.

Smoking: Smoking is not permitted in vehicles operated by Keytours. Frequent stops are made so that smoke breaks may be taken outside vehicles.

Young Tour Participants:

Children under five years of age and unaccompanied minors under the age of 18 cannot be accepted on these tours.

Passport/visa: Travelers will need a current passport valid until they return home. Please contact your destination country’s nearest consulate for updated details on visa requirements. Costs of visas and border crossing fees are the responsibility of the traveler.

Baggage: Porterage for one suitcase is included in the tour price. Due to limited coach capacity, the single bag should not exceed the dimensions of 30”x18”x10” and not weigh more than 50lbs (23kg). A charge of US $4 per travelling day is collected by the tour director for each additional piece of baggage, or if the suitcase exceeds established weight and/or dimension limitations.

Brochure Disclaimer: Keytours Vacations is not responsible for any typographical or printing errors.

CA Registration #: 2039702-40

Travel Insurance Peace of mind

Trip Cost, Trip Cancellation & Interruption Insurance pays for loss due to covered unforeseen circumstances, death, injury, or illness to you or a family member. It also includes coverage for missed connections due to weather as well as other covered unforeseen circumstances.

Trip Cost Per Person Range

Premium Per Person

$0–$500

$49

$501–$1,000

$67

$250 Baggage Delay Pays for the purchase of essential items if your bags are delayed for more than 24 hours.

$1,001–$1,500

$89

$1,501–$2,000

$114

$1,000 Baggage & Travel Documents Primary coverage for covered items lost, stolen or broken on your trip. Includes borrowed or rented property.

$2,001–$2,500

$141

$2,501–$3,000

$169

$3,001–$3,500

$199

$3,501–$4,000

$237

$4,001–$4,500

$264

$4,501–$5,000

$299

$5,001–$5,500

$317

$5,501–$6,000

$367

$750 Travel Delay ($150 maximum per day) Pays for covered additional accommodations and travel expenses for any delay over 12 hours. $25,000 Medical Expense Pays for covered accident, sickness and emergency dental treatment up to $750. $100,000 Emergency Assistance Pays for covered evacuation expenses, as directed by a doctor, to the nearest adequate medical facility.

Emergency Assistance One call 24-hour assistance services and Global Xpi Medical Records Services.

Trip Mate 24-hour Worldwide Emergency Network.

$6,000 and more

7% on the trip cost

For details of coverage please refer to “Certificate of Insurance” No refunds for Travel Insurance.

IMPORTANT NOTE: Please refer to our web site www.keytours.com for updated and accurate rates on all our land programs, or contact our staff to receive a written proposal.

Tower Bridge, London, England

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Keytours Vacations

Contact Your Travel Travel Agent

11096 B Lee Hwy, Suite 103 Fairfax, VA 22030 USA

p: (703) 591-3550 Toll free: (800) 576-1784 f: (703) 591-3553 e: info@keytours.com

For group requests: groups@keytours.com www.keytours.com

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