PREPARE FOR WHAT MAY COME

Take These Tips From The Electric Companies

Inspect The Trees Around Your Home

Before a threatening storm arrives, make sure to check the power lines surrounding your home. Take special notice of the “service drop” lines that connect your home to the nearest pole. If you see trees that could damage those lines in high winds, please contact FKEC or Keys Energy. Make a tree trim request. If you see vegetation posing a potential threat to power lines, FKEC customers can submit an online tree trim request at www. fkec.com/services/tree-management/ or by calling 305-852-2431. Keys Energy customers can call KEYS at 305-2951010 to submit a tree trimming request, or submit a tree trimming request online at www.keysenergy.com/customer-service-requests/#to-tab|1.

Preparing for every unexpected storm can be a difficult task. However, there are certain steps residents can take prior to the arrival of a hurricane. Florida Keys’ power companies are among the best in the world in restoring power after a hurricane. So when you see the Keys Energy and Florida Keys Electric Co-op trucks on the road after a storm, give them plenty of room to work — and thank those crews for what they’re doing. Take the time, now, to prevent outages when you can, and prepare for what may come.

STAY UP-TO-DATE WITH THE LATEST INFORMATION

During a storm, FKEC and Keys Energy Services will use all means of communication to keep customers informed. FKEC customers can sign up for outage texting. This service allows FKEC to send you power outage and restoration information as well as allowing you to report outages via text – your mobile number must be pre-registered with FKEC to report via text. More information is at www.fkec.com/outage-center. Keys Energy customers can find out information on outages by visiting keysenergy.com/ report-outage. Before, during and after a storm, FKEC will share valuable information at www.FKEC.com, on Facebook @FloridaKeysElectricCooperative and email on file. FKEC encourages members to have a current email address. FKEC members can update contact information through the SmartHub online/ mobile app or at fkec.com/access-youraccount. Keys Energy will provide information at keysenergy.com and on Facebook @keysenergy.

If you have internet access after a storm, Keys Energy Services and FKEC websites also feature an outage map that shows where power is out throughout the utilities’ service area. FKEC also has a live outage viewer map where you can track the status of power outages. There is a prominent link on the home page but the direct link is: http://12.237.166.68:91.