INFORMATION TECHNOLOGY

BUDGET: $1,526,739

# of employees: 7

Director: David Monroe

305-809-3920 dmonroe@cityofkeywest-fl.gov

The Information Technology Department provides citywide support for City of Key West computer systems, telephone systems, online services and network management.

In fiscal year 2022 the department staff of seven employees focused on delivering improved online and mobile services so that conducting business with the city or finding information is just a click away.

Fy 2022 Highlights

■ Managed AT&T FirstNet Implementation that upgrades the city network.

■ Installed AT&T FirstNet Cellular Booster system to improve capabilities within the Key West Police Department and various other city offices.

■ Replaced city datacenter servers.

■ Provided drone flight services for Hurricane Ian recovery assessment efforts.

■ Designed and posted content for city’s emergency management website for the Key West Fire Department.

■ Designed beach wedding information for the city website.

■ Readied CivicRec Facility Scheduling software for future launch.

■ Designed and posted a variety of helpful graphic information on the city’s Graphic Information Systems, or GIS, website.

■ Designed and posted an interactive webpage for transient/non-transient rental information on the city’s Graphic Information Systems website.

■ Designed and published on the city website information on Adaptation and Resilience for the city’s Sustainability Coordinator.

■ Provided design/layout assistance and emailed the City Manager’s employee newsletters.

■ Provided continuing support for various departmental newsletters.

■ Began implementation of new fleet management software for the Community Services Department.

Help Desk Services

■ 2,526 support requests

MEETINGS SUPPORTED:

■ 160 broadcasted meetings

■ 36 audio only meetings