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Foundations of Direct Support Manual Phase 2

Page 1

Foundations of Direct Support: A National Training Program for Direct Support Practitioners Training for Trainers

Phase II

Trainer’s Manual Edition 1 May-June 2022

Keystone Institute India

B-6/22, First Floor, Safdarjung Enclave New Delhi – 110029 Tel: 011 49053451/52 | www.keystonehumanservices.org


Table of

CONTENTS I.

Welcome Letter

v

II. Schedule III.

vii

Module Structure

1

IV. Training Resources V.

9

Modules Module 6: Health & Wellbeing

15

Module 7: Positive Approaches to Challenging Behaviour

63

Module 8: Community Membership

75

Module 9: Family Collaboration

83

Module 10: Legal Framework

103

Module 11: Advocacy & Activism

103

Module 12: Promoting Competency

103

Module 13: Sexual Wellbeing

103

Module 14: Taking Leadership

105

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    iii


Welcome to Phase 2 of the Foundations of Direct Support: A National Training for Direct Support Practitioners, Training of Trainers. On behalf of Keystone Institute India, we would like to thank you for setting aside significant time and commitment to become master trainers of this rich and new development course to promote the competence of direct support practitioners across India. We realize that time away from typical responsibilities is a major investment of your time and energy, and we are glad that both you and your organization have committed to learning about and teaching Foundations of Direct Support for a new and respected profession within India, all working towards rich, full lives for people with intellectual and developmental disabilities. This second phase of the Training for Trainers of the National Training for Direct Support Practitioners is a deep dive into critical subject areas that are key to person-centered support and empowerment of people with disabilities. YOU belong to the first cadre of Master Trainers pioneering this high-quality, value based training to develop highly competent and sensitive Direct Support Practitioners who can support and empower people with disabilities to lead rich, valued, and meaningful lives. We are privileged to have excellent faculty who bring with them decades of experience both on the ground and in training for this course. Many of our faculty are content experts and leaders in this space and are passionate about implementing and training in best practices. We are also happy and honored that you have taken the time to invest in this rigorous and demanding training course, and we hope that you will leave this event with a passion and commitment to teach others and learn more. We are excited to partner with you and support your endeavours in enhancing the lives of the people you serve. Elizabeth Neuville and Leela Raj Keystone Institute India B-6/22, First Floor, Safdarjung Enclave New Delhi – 110029 Tel: 011 49053451/52

eneuville@khs.org lraj@khs.org


SCHEDULE PHASE 2 Trainer Preparation WEEK 1 DAY 2 May 2022

3 May 2022

TIME

ACTIVITY

04.00 PM – 05.00 PM

• Welcome & Opening of Phase 2

Until meeting next day

• Participants to review prerecorded presentation videos of Module 6 Health & Wellbeing - Section 1 & 2

03.00 PM – 05.30 PM

• Welcome to Day 2 • Open House • Live online presentation of Module 6, Section 3

4 May 2022

Until meeting next day

• Participants to review prerecorded presentation video of Module 6, Section 4

03.00 PM – 05.30 PM

• Welcome to Day 3 • Open House • Live online presentation of Module 6, Section 5

6 May 2022

03.00 PM – 5.30 PM

• Welcome to Day 4 • Live online presentation of Module 7 Positive Approaches to Challenging Behavior • Wrap up Phase 2, Week 1

WEEK 2 13 May 2022

03.00 PM – 06.00 PM

• Welcome to Phase 2, Week 2 • Live online presentation of Module 8 – Community Membership

Until meeting next day

• Participants to review the prerecorded presentation video of Module 6, Section 6 (Mental Health Wellness)

vi    Foundations of Direct Support: A National Training Program for Direct Support Practitioners


DAY

TIME

16 May 2022

04.00 PM – 05.30 PM

ACTIVITY • Welcome to Day 2 • Open House • Wrap up Phase 2, Week 2

WEEK 3 30 May 2022

10.00 AM – 01.30 PM

• Welcome to Phase 2, Week 3 • Live online presentation of Module 9 Family Collaboration

31 May 2022

10.00 AM – 01.30 PM

• Welcome to Day 2 • Continue live online presentation of Module 9 - Family Collaboration • Wrap up Phase 2, Week 3

Until next session

• Participants to review the prerecorded presentation video of Module 10 - Legal Framework

03.00 PM – 05.30 PM

• Welcome to Phase 2, Week 4

WEEK 4 7 June 2022

• Open House • Live online presentation of Module 11 – Advocacy & Activism WEEK 5 27 June 2022

10.00 AM – 01.00 PM

• Welcome to Phase 2, Week 5 • Live online presentation of Module 12 – Promoting Competency • Wrap up Phase 2, Week 5

WEEK 6 (In-Person New Delhi) 11 July 2022

10.00 AM – 04.00 PM

• Welcome to Phase 2, Week 6 • Live face-to-face presentation of Module 13 – Sexual Wellbeing • Practicum Overview

PRACTICUM (In-Person New Delhi) 12–13 July 2022

• Details will be shared soon

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    vii


List of Presentation Videos Demo Presenter

Length of Video

Link

1. Assessing Healthcare Needs

Neelam

53 minutes

https://youtu.be/4tXGijscjBA

2. Assisting with Activities of Daily Living

Neelam

30 minutes

https://youtu.be/OZ3YF78Rvlc

3. Health & Safety

Neelam

30 minutes

https://youtu.be/cGPdVtNVndM

Leela

63 minutes

https://youtu.be/ux_lmGYUcb4

Shampa

12 minutes

https://youtu.be/SmqZB2hDvkQ

Video Demo Name

4. Mental Health Wellness

5. Legal Framework


...People learn very quickly when they have a need for the skills and information. If it will change their lives, if it will help them accomplish what is important to them, everyone can become a good learner. We learn complex competencies and knowledge in a matter of weeks, not months or years. And people learn best in community, when they are engaged with one another, when everyone is both student and teacher, expert and apprentice, in a rich exchange of experiences and learnings. - Margaret Wheatley


PHASE 2 MODULE STRUCTURE Modules, Sections and Approximate Duration PHASE 2 MODULE 6. Promoting Health and Wellbeing

SECTION

DURATION (Hrs)

1. Assessing Health Care Needs of People with Intellectual & Developmental Disabilities

1.5

2. Assisting with Activities of Daily Living

1.0

3. Common Health Problems & Interventions

2.5

4. Health & Safety

1.5

5. Health & Wellness

2.0

6. Mental Health Wellness

1.5

7. Positive Approaches to Challenging Behaviour

2.5

8. Community Membership

2.5

9. Family Collaboration

6.0

10. Promoting Competence

3.0

11. Sexual Wellbeing

6.0

12. Legal Framework

1.0

13. Advocacy and Activism

2.0

14. Taking Leadership

1.5

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    3


Take care of yourself, be healthy, and always believe you can be successful in anything you truly want.

- Alessandra Amrosio

Module 6: Health & Wellbeing


Health and Wellbeing

Something isn’t right…

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    7


SECTION 1: Assessing Health Care Needs of People with Intellectual & Developmental Disabilities

Agenda • Health Outcomes for People with Disabilities • Assessing Health Needs • Behavior as an Indicator of Illness • Vital Signs • Accuracy in Assessing Vital Signs • Special Considerations for People with Disabilities

8   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Health Outcomes for People with Disabilities

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    9


A young woman with a mild level of intellectual disability developed an earache. Her mum took her to a general physician who prescribed antibiotics for her. However, the pain continued and got worse. Her mum then took her to the emergency department. They had to wait over five hours to be seen, and as time progressed, the pain worsened. The young woman found it difficult to cope with her pain and expressed this by sitting on the floor, rocking, making sounds, and holding her head. When the doctor came the mum tried to explain, but she was dismissed. And the doctor wrote in her chart that the woman was having a temper tantrum. The young woman and her mum were asked to leave and return after she ‘settled down’. She died six hours later in her mum’s arms. An investigation into the cause of death identified that she had died as a result of undiagnosed meningitis.

Assessing Health Needs

10   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Something isn’t right…

SYMPTOMS

SIGNS

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    11


Signs on skin Signs on eyes/ears/nose Signs in breathing/respiration Changes in eating habits Change in bowel habits Urinary changes Signs specific to women Signs specific to men

12   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Baseline Medical History Daily Life

Observe and Respond

Communication Ability Interpreting Internal Cues Documentation Regular Health Checkups

Behavior as an Indicator of Illness

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    13


General Activity Level

Specific Behaviour

Body Positioning

Quiet

Refusing to eat

Outstretched

Restless

Crying

Drowsy

Holding stomach

Alert

Rubbing elbow

Nervous

Jerky movements

Calm

Limping

Overactive

Hitting face/head

Twisted Bent over Cramped Foetal position

Changes in energy levels or losing interest in activities

Aggression or any self-injurious behaviour

Be mindful of…

Changes in sleep habits, moods or appetite

Behaviour changes and trigger points for same

14   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


What should you dodo now? What should first?and the doctor? What should you you say to John ∙ Talk to John about going for a Take not toimmediately to the ∙ Tell• John talk hospital blood test ∙ Make sure understands what the • Talk to he John’s family ∙ Call John’s doctor immediately and doctor is saying, and let the doctor know • Review schedule aJohn’s test medical history he is confused by this ∙ Don’t do anything, it’s John’s ∙ Don’t say anything choice if he wants to take the test

Vital Signs

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    15


Factors Affecting Temperature

Age

Illness

Weather

Medication History

Temperature

Infection

Time of Day

Exercise

Emotions

16   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Remember

Temperature

Gloves Hand hygiene Device hygiene Readings

Ways to Assess

Temperature

Orally

Temple Touch

Tympanic

Axillary

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    17


Ways to Measure

Pulse

Apical Brachial

Radial

18   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Factors Affecting BP

Blood Pressure

Age & Gender Weight Emotions Heredity

Medications

Disease conditions Viscosity of Blood Conditions of Blood Vessels

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    19


Accuracy in Assessing Vital Signs

Gayatri has autism. During a routine check-up, the nurse briskly walked into the room and immediately placed the blood pressure cuff onto Gayatri’s arm.

This frightened her (who did not understand what the doctor was doing), which elevated her BP during the assessment. In turn, the doctor incorrectly diagnosed Gayatri with hypertension.

20   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Points to Note

1

2

3

Person’s appearance and behavior

Skin appearance and temperature

Timing of medication just before assessment

4 What’s “Normal” for the person

Factors Affecting Accuracy of Vital Signs

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    21


Special Considerations for People with Disabilities

22    Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Health and Wellbeing

SECTION 2: Assisting with Activities of Daily Living

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    23


AGENDA

▪ What are Activities of Daily Living ▪ Assisting with Eating ▪ Assisting with Personal Care ▪ ▪ ▪ ▪ ▪ ▪ ▪

Bathing Dental Care Hair Care Toileting Nail Care Menstrual Care Clothing

ACTIVITIES OF DAILY LIVING

24   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


▪ What are activities of daily living (ADL)? ▪ Eating

▪ Dressing ▪ Hygiene

▪ Mobility

▪ What are instrumental activities of daily living (IADL) ?

ADL and Support

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    25


Potential Needs of People with IDD Need for consistency Reminders to perform personal care tasks Assistance in making changes Encouragement or acceptance Reminders of how to perform tasks

Assisting with Eating

26   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Foundations of Direct Support: A National Training Program for Direct Support Practitioners    27


Positioning

1

2

3

4

Maintain good body alignment

Provide comfort

Inhibit unhelpful reflex patterns

Decrease respiratory problems

Positioning Essentials Ensure body as upright as possible

Prevent head from tipping back

Ensure chair fits the individual

Ensure feet are supported

Ensure individual is relaxed

Reposition if required

Alert individuals before positioning

Ensure upright position post eating

28   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Personal Care

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    29


Guidelines Wash your hands before and after physically assisting the individual Place the head of the toothbrush alongside the teeth with the bristles at 45º angle Use a back and forth ‘vibrating’ / up and down / circular motion

Even individuals who not have any Brush the outer side of each tooth withdo this technique ✔ Repeat or this technique on the inside surfaces teeth dentures need mouth care. This ✔ For the inside surfaces of the front teeth, tilt the brush vertically and brush up would include at least a daily, gentle and down using the front part of the brush head ✔ Brush the topsand of the teeth using a back forth motion brushing rinsing ofandthe gums, tongue ✔ Brush the tongue and roof of the mouth. ✔ Don’t brush too hard ✔

✔

Best remedy for bleeding gums is to keep brushing gently

30   Foundations of Direct Support: A National Training Program for Direct Support Practitioners

BATHING

✔

Review Precautions

✔ Allow as much independence as possible are helpingyourself Kantha get ready for her eveningplan bathing ✔ You Familiarise with person-centred routine. She requires assistance transferring from her walker ✔ Poor bathing habits increase chances of bed ✔ Consider use of special equipment to the shower chair, but otherwise performs all her own ✔ Check water temperature sores/infections bathing activities. In the past, Kantha had slipped on the ✔ bathroom Examinefloor skinbecause for injuries/indications thethe floor wascan wet. What should you ✔ Inadequate drying after bath cause fungal ✔ doHonour personal choice before assisting Kantha to the shower chair to ensure she infections ✔ does Wash own hands not your slip this time? ✔✔ Demonstrate correct bathing procedure Remove the shower curtain BeA.wary of scrubbing the body too hard or using products ✔ Close prevent drafts the floor B. windows Spread a to small towel across that may irritate the skin ✔ Ensure privacy draw curtains, close doors C. Place the-bathmat on the shower floor ✔ Guard against spreading bacterial infection from one body ✔ Gather all supplies beforehand ✔ Encourage use of toilet before bathing part to another ✔ Place a mat/towel on bathroom floor ✔ Ensure use of after-bath products to keep skin healthy ✔ Follow top-to-bottom approach ✔ Watch out for any skin irritations; report if any ✔ When finished, wash hands and straighten bath area

ORAL CARE

MENSTRUAL CARE

NAIL CARE

TOILETING

HAIR CARE

✔

BATHING

DENTAL CARE

HAIR CARE

TOILETING

NAIL CARE

MENSTRUAL CARE

✔

Important Considerations


products

MENSTRUAL CARE

NAIL CARE

TOILETING

✔ Section long hair to avoid pulling and tugging

BATHING

HAIR CARE

✔ Teach and assist with drying hair and applying hair

ORAL CARE

Guidelines

✔ Teach and assist the individual to comb or brush hair from scalp to ends

✔ Special care while handling curly hair ✔ Gentle touch

✔ Ensure cleanliness of comb/hair brush

BATHING

range

ORAL CARE

MENSTRUAL CARE

NAIL CARE

✔ Never leave the person served out of hearing

TOILETING

✔ Promote independence

HAIR CARE

✔ Ensure safety and dignity always

✔ Familiarise yourself with adaptive equipment used

✔ Follow hygiene practices

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    31


with wings, thin, etc ✔ Skipped cycles

products timely can ✔ Not ✔ changing Pre-menstrual symptoms cause deadly infections ✔ Report unusual conditions

CLOTHING

32   Foundations of Direct Support: A National Training Program for Direct Support Practitioners

BATHING

ORAL CARE

TOILETING

NAIL CARE

MENSTRUAL CARE

✔✔ Ensure use of product as per directions ✔Nail Female staff only for care important overall health on ✔packing Medications ✔ People with diabetes may require help ✔ Pads – Used externally; many varieties ✔ Consent and clear communication of health professional and available; depends upon ✔ brands Period flow ✔ Advisable to trim nails every fortnight specific features – high absorbency, ✔ Mark the date

HAIR CARE

Guidelines Keep in mind


Health and Wellbeing

SECTION 4: Common Health Problems and Interventions

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    33


Agenda • The Crucial Four • Aspiration • Dehydration • Seizures • Constipation • Other Common Health Issues • Incontinence and UTI • Pressure Injuries • Allergies and Asthma • Diabetes

The Crucial Four

34    Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Seizures

Aspiration

Dehydration

Dehydration

1

2

4

3 Constipation

Constipation

Seizures

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    35


Aspiration

Dehydration

Constipation

Seizures

Aspiration

Dehydration

Constipation

Seizures

Choking Dysphagia Aspiration

36   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Dehydration

Choking

Signs

Constipation

Seizures

Constipation

Seizures

Dysphagia Aspiration

Aspiration

Dehydration

Choking Dysphagia

Indications

Aspiration

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    37


Aspiration

Dehydration

Constipation

Seizures

Constipation

Seizures

Choking Dysphagia Aspiration

Case Study Behavior Other Signs Interventions Risk factors Common foods

Aspiration

Dehydration

38   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Dehydration

Constipation

Seizures

Constipation

Seizures

Signs Risk Factors Causes Prevention & Interventions

Aspiration

Dehydration

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    39


Aspiration

Dehydration

Constipation

Seizures

Example General Signs Specific Signs Risk Factors Alerts Influencing Factors Prevention Treatment Review

Aspiration

Dehydration

Constipation

Seizures Example Risks Causes Triggers Signs Treatment Response Seeking Medical Help Helping Manage Reporting and Documenting

40   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Choking - Signs

Seizures

Constipation

Dehydration

Unable to talk 01

Loose consciousness

Skin turning bluish

Aspiration

Signs of Choking

06

Clutch their chest

Look panicked

02

07

05

03

04

Wheeze

Cough Forcefully

Seizures

Constipation

Dehydration

Dysphagia Pain while swallowing

Choking/coughing

Food getting stuck

Chest pain/pressure

Heartburn/acid reflux

Indications of Dysphagia

Gurgling sounds

Unexpected weight loss

Food remaining in the mouth

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    41


Aspiration

Dehydration

Constipation

Example

Seizures

Sarla has cerebral palsy Sarla loves cup cakes She has trouble swallowing and her food is pureed She longs for ‘real’ food and has a history of grabbing food Neighbour brings cupcakes for a birthday party Sarla grabs one when you are not looking Sarla looks agitated and soon becomes unconscious. You give CPR and call for help, but….it’s too late!

Aspiration

Dehydration

Constipation

Seizures

Behavioural Indications 01

Watering eyes

02

Coughing or choking during meals

03

Irregular breathing, turning blue, wheezing or rapid respiration

06

07

Feeling something stuck in throat

Getting tired during a meal

08

Difficulty swallowing or chewing

04

Coughing/clearing the throat before/after swallowing

09

Runny nose, sneezing or persistent coughing during or after meals

05

Food and fluid falling out the person’s mouth

10

A gurgling voice during or after eating or drinking

42   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Seizures

Constipation

Dehydration

Risk Factors 01

Having decreased muscle tone or coordination

02

Inadequately trained staff

03

Weak/absent coughing/gagging reflexes

04

Poor chewing/swallowing skills

Aspiration

05

06

Acid reflux

Poor self-eating skills or habits

09

Impaired mobility

10

Difficulty holding head up/sitting up straight

0 7

Medication side effects

11

Problems with oral or dental health

08

Inappropriate fluid consistency and/or food textures

12

Epileptic seizures

Dehydration

Seizures

Constipation

Risk Factor - Foods 01

Grapes

04

Dry, crumbly food

07

Whole hard fruits

02

Peanut butter

05

Dry meat

08

Candy with nuts

03

Sandwiches

06

Whole, raw vegetables

09

Hard nuts

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    43


Aspiration

Seizures

Constipation

Dehydration

Interventions

Awareness & Training

Aspiration

Alteration of Body Position

Diet modification

Seizures

Constipation

Dehydration

Important to Remember Intervention and Supervision

Identification and planning

04 03

Observation

01

Prevention is critical

02

44    Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Dehydration

Constipation

Seizures

Aspiration

Dehydration

Constipation

Seizures

Review Based on your knowledge of swallowing problems, what could have gone wrong? -

Dhoni should have been hospitalized when he got a chest cold

-

The thickened orange juice Dhoni drank did not allow him to swallow pills effectively

-

Dhoni should not have had his medication in a tablet form

-

Dhoni should have had medications before his breakfast

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    45


Aspiration

Signs Dry skin or chapped lips

Seizures

Constipation

Dehydration

Lethargy or decreased alertness

Extreme thirst 02

01

Fever

03

04

05 08

07

Dry, hard stools

Aspiration

06

Constipation

Decreased urinary output

Dark colored urine

Seizures

Constipation

Dehydration

Causes and Risk Factors Access difficulties

01

Assistance needs

02

Dyspha gia

03

Drooling

04

Refusal of food and fluids

05

Suppression of thirst mechanisms

06

Communication difficulty

07

Medical conditions Fluid loss from other conditions Effects of medication

08 09 10

46   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Dehydration

Constipation

Seizures

Prevention Regularly offer water throughout the day

Pay attention to any weather changes

Understand the person’s communication style

Urine or stool pattern changes

Be aware of other medical conditions

Medications

Interventions Offer fluids if the person is alert and can drink safely

Aspiration

Dehydration

Else contact healthcare professional for intravenous fluids

Constipation

Seizures

Example Wilson – 24 year old with moderate intellectual disability Lives with 4 roommates; attends a day program Works with Mukesh – a DSP at the day program Mukesh notices Wilson spending a long time in bathroom Wilson’s behavioural outbursts Mukesh’s concern

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    47


48   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Seizures

Constipation

Dehydration

Risk Factors 01

Neuromuscular degenerative disorders

07

Immobility and poor body alignment

02

Spinal cord injuries or birth defects

08

Toilet routine and privacy

03

Muscle weakness

09

Medications

04

Diets poor in fiber/fluids

10

Hemorrhoids

05

Swallowing skills

11

Frequent laxative use

06

Access to bathroom

12

Psychiatric issues

Aspiration

Constipation

Dehydration

Seizures

Prevention 01

Medication side effects

03

Diet

02

Physical activity

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    49


Aspiration

Dehydration

Constipation

Seizures

Treatment

Medication

Aspiration

Dehydration

Manual Modalities

Constipation

Seizures

Review At the suggestion of Wilson’s physician, Mukesh helps him track his food and fluids for two weeks. Mukesh shows Wilson that he is eating balanced meals but is not drinking enough fluids. Mukesh encourages Wilson to drink more water throughout the day. Wilson’s physician also prescribed him a laxative that he could take as needed. Because of Wilson’s depression, he was not getting as much physical activity as he needs. Mukesh helped Wilson choose activities that he enjoyed and could practice every day, including taking walks around his neighborhood.

50   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Constipation

Dehydration

Seizures

Meet Meena and Richard Richard - a 35-year old man with a mild intellectual disability who lives in the community. Meena - a new DSP working with him Meena’s been told Richard has seizure disorder; limited details given by her supervisor Richard’s seizure during grocery shopping Dazed look Lip smacking Loss of bladder control Meena is clueless and helpless Meena realizes there’s a lot she needs to learn

Seizures

• Epilepsy is another name for seizure disorder • More prevalent for people with developmental disability • May impact daily living skills • Is a spectrum condition • Seizures vs Convulsions

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    51


Aspiration

Seizures

Constipation

Dehydration

Risks

1

2

3

Loss of consciousness

Cognitive damage

SUDEP

Aspiration

Seizures

Constipation

Dehydration

Causes Electrolyte imbalance

Low blood sugar

Stroke

07

01

Congenital issues

02

06

03

05 04

Infections

Medication non-compliance

Head injuries

52   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Dehydration

Constipation

Seizures

Triggers Stress

Poor nutrition

Missed medication

Flickering lights

Skipping meals

Illness/ allergies

Lack of sleep

Emotions

Heat/ humidity

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    53


Aspiration

Seizures

Constipation

Dehydration

Treatment

01

02

03

Medication

Surgery

Dietary therapy

Aspiration

Dehydration

Constipation

Seizures

Stay with the individual until the seizure is over Call for medical help if seizure lasts for more than 5 minutes

Response to seizure

Keep the individual comfortable and safe from injury If in public, keep onlookers away Don’t hold the person down or put anything in their mouth Don’t give any pills/water/food until the individual is fully alert Stay calm and supportive

54   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Aspiration

Dehydration

Constipation

Seizures

Multiple seizures happen one after the other without the person regaining consciousness between seizure episodes Seizures happen closer together than usual for that person

When to call for medical help

If the individual appears to be choking or having trouble breathing The seizure happens in a body of water, such as a pool or bathtub The person injures themselves during a seizure This is the first seizure the person has ever experienced Seizures that last for five minutes or longer

Aspiration

Dehydration

Constipation

Seizures

Helping to Manage

Information Community Empowerment

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    55


Aspiration

Dehydration

Seizures

Constipation

Reporting and Documenting

Be aware of likely triggers

Aspiration

Provide appropriate assistance

Dehydration

Record conditions and description

Seizures

Constipation

What to document ▪

Time of the seizure

▪

Any drug or alcohol use

▪

Parts of the body affected

▪

Types of movement

▪

Antecedent conditions

▪

Impairment in consciousness

▪

Changes in skin colour

▪

Any resulting injuries

▪

Condition after the seizure

▪

Any difficulty with recall

▪

Who the seizure was reported to

56   Foundations of Direct Support: A National Training Program for Direct Support Practitioners


Other Common Health Issues

Urinary / Faecal Incontinence

Foundations of Direct Support: A National Training Program for Direct Support Practitioners    57


Urinary Tract Infection (UTI) Signs and Symptoms 01

Strong and persistent urge to urinate Burning sensation while urinating

03

Frequent, small amounts of urine Urine that is cloudy/pink/red

05

02

04

Rectal pain in men and pelvic pain in women Strong smelling urine

06

Urinary Tract Infection Prevention and Treatment Drinking adequate water

01

Drinking other fluids

02

Correct cleaning

03

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Pressure Injuries

Sore or intact skin

Breakage in area of skin

Common areas

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Pressure injuries Prevention 03

02

01 Change positions frequently

Keep pressure off

Follow good hygiene

Treatment 01 Wash sore

03

02 Seek medical help

Emergency medical care

Allergies

Cause

Symptoms

Anaphylaxis

Prevention

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Asthma

Cause Symptoms Prevention and Treatment

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Health and Wellbeing

SECTION 4:

Health and Safety

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Agenda • Safety • Privacy • Dignity • Communication • Independence • Infection Control • Fire safety • First Aid

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Safety -

Preventing Falls Preventing Shocks and Electrocution Preventing Burns and Scalds Preventing Poisoning or Chemical Accidents Preventing other Household Injuries

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Preventing Falls

Assist people who might fall

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Clean up floor spills

Pick up things dropped on floor

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Remove potential tripping hazards

Unplug electricals when not in use

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Limit use of extension chords

Place rubber mats in bathrooms

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Install grab rails

Straighten carpets/rugs/throws

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Clear entrances and passages

Ensure good lighting

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Exercise/physiotherapy can help

Use walkers/canes for support

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Use special equipment for emergency alert

Preventing Shocks and Electrocution

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Preventing Burns and Scalds

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Preventing other Household Injuries

Teach Safety - Modelling - Using every teachable opportunity - Providing positive reinforcement

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Do not discuss personal issues

Respect personal space and belongings

Respect confidentiality

Close door before assisting

Knock and wait

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Dignity

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Communication

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Independence

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Infection Control

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Controlling spread of germs

• Hand washing • Choice of soap •Remove any protective equipment •Moisturizing

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Fire Safety

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Response to Fire Remember to RACEE If you smell smoke or discover a fire at your site, you must do the following in the order outlined: • • • • •

Remove/Rescue Alert (contact) Contain (control) Extinguish (put out) Evacuate (leave)

In the Event of a Fire

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First Aid

Thank you!

www.youtube.com/c/powerupwithpowerpoint

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Health and Wellbeing

Health and Wellness

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Wellness and Healthy Lifestyle

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A healthy lifestyle

Exercise

Diet

Nutrition & Weight Management

Health care management

Exercise

Health Checkups

Sleep

Stress management

Infection control

Hygiene & Grooming

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In your opinion, are Shashi’s decisions helpful or not?

▪ Shashi baked a cake to celebrate Devi’s first night at the home. ▪ Shashi told Devi that “lights out” was at 10.00 and he must comply. ▪ Shashi told Devi he could not watch television in his bedroom. ▪ Shashi decided that she should get Devi’s bath ready for her.

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Dis(ability)

Good Nutrition

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General Tips Make half your plate fruits and vegetables

02

Avoid oversized portions

03 Make at least half of your grains whole grains

04

01 Enjoy your food, but eat less

05

Drink water instead of sugary drinks

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Preparation Method

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Setting up for success

1

2

3

4

5

Healthy snacks easily reachable

Junk once in a while

Fruits, cut vegetables on table

Water within reach

Portion packaged food

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Smaller plates

Smaller serving utensils

Condiments from bowls

Portion large items

Extra food out of sight

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03

Exercise: For a healthy body & mind

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Aerobic activity

Muscle strengthening activity

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Balance and Flexibility

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Other Strategies Join In

Start Small

B

A

Recognize Small Efforts

C

Get it Right

E

Be Encouraging

D

Exercise Think of one person you support who would benefit from increased exercise – Come up with one exercise idea to try with that person that is new to them.

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Supporting healthy lifestyles Model Healthy Choices

Learn and Educate

Support Choices

Build Routine

Know the person’s wants/needs

Review ∙Help them research current food and exercise guidelines ∙Help them find healthier versions of their favorite food ∙ Help them sign up for daily workout sessions with a personal trainer ∙ Hide unhealthy foods so they can’t eat them ∙ Teach them what you learned about healthy lifestyles

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Health and Wellbeing

Mental Health Wellness

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Can take many forms

What are mental health conditions? Conditions that impact a person’s thinking, feeling or mood

Diagnosis requires clinical judgement

When a person has both a developmental disability and a mental health condition, the person is said to have a “co-occurring diagnosis of a mental health condition”.

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Biopsychosocial Approach

Biological Aspects

Psychological Aspects

Social Aspects

Genetic, biological component

sts

Family history Psychological challenges Social connections

Physical illness Verbal communication challenges portunity to contribute Communication Functional challenges Recreation

Role of DSP

Challenges with control and regulation Stressful life events Behaviour

Healthy habits

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A 35 year old woman, Lakshmi, has moved into an apartment in the community, sharing the apartment with two other women in their 30s. It’s been a couple of months since Lakshmi moved here from an institution where she lived since she was 10. The women are supported by direct support staff. Lakshmi is mostly withdrawn, aloof, and cries frequently. One day she screams at her roommate and throws things around the room for no apparent reason. Another day she seemed disoriented when they were getting down to having lunch around 2 pm. Lakshmi has intellectual disability. She has diabetes for which she takes medication. At the institution, she was used to having lunch at 12 and followed a strict routine around food. She had a couple of good friends at the institution. Please share your thoughts using the biopsychosocial approach.

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Review

Amar Mona You support two individuals named Amar and Mona. On Wednesday morning, you went to Amar’s home and found him screaming and yelling. On Thursday, you went to see Mona and found her screaming and yelling.

Revie w

• What can you do to support Amar?

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Specific Mental Health Conditions

Mania

Depression Anxiety Disorder s

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Depression – Support Strategies

Focus on one topic at a time

Plan positive activities

Be creative

Use positive thinking

01

02

03

04

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Mania

Changes in sleep, eating patterns and overall activity levels

What is realistic

01

02

Behavior changes

03

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Mania – Support Strategies

Reduce simulation

01

Brief conversations

02

Encourage sleep

03

Recognize emotion

04

Use grounding strategies

05

Mania - Review

Jamal has recently been giggling a lot, talking non-stop and pacing; he also made several remarks toward female DSPs, which is not usual for him. He offered to take Anita, his DSP, to Mauritius on his jet. As his DSP, and from you just learned what would be best to do?

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Anxiety Disorders Apprehensive

Stressed

Afraid

Scared

Restless

Various Terms Concerned

Worried

Panicked

Nervous

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Anxiety Disorders – Support Strategies

Reduce anxiety and stress

Minimize change

Environment management

01

02

03

Anxiety Disorders – Other Strategies

Empathy

Consistency

Prevention

Autonomy

01

02

03

04

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Power

Genuineness

01

02

Relationship

04 Modeling

03 Trust

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QUIZ

• Which of the following are common mental health conditions among people with IDD? o Depression o Anxiety o Bipolar disorder o All of the above • Shanti gets easily stressed and hits others when she is asked to do household chores. Shanti has many interests and strengths, one of which is drawing. How might you best support Shanti if she shows signs of becoming agitated? o Offer Shanti opportunities to draw, but when she shows signs that she is becoming stressed, take the drawing materials away o Let Shanti know that if she does not hit others, she can have the drawing materials after she does her chores o Allow Shanti the opportunity to draw when she starts to become stressed and at other times during the day when she isn’t doing chores o Don’t let Shanti have drawing materials until she shows that she will not hit others for one week

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• True or False: Intellectual disabilities are typically present at birth or appear during the developmental period.

• When someone has both an IDD and a mental health condition, this is commonly referred to as o Double diagnosis o Multiple medical challenges o Simultaneous conditions o Co-occurring conditions

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There is no greater disability in society than the inability to see a person as more. - Robert M. Hensel

Module 7: Positive Approaches to Challenging Behaviour


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Defining Behaviour Examples of “behaviors” Explain Clearly

B

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REMEMBER: Behaviour = Communication

Interferes with learning

Also think…

Interferes with participation in the community Hurts self or others Affects the emotional health of the family

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External Environment (including socio-emotional factors)

Factors that affect behaviour

•

Distractions

•

Are you rewarding a behaviour without meaning to? (Giving something to make her quiet and easier)

•

Can you change the setting that bothers the individual? –heat/cold/noisy

•

Are your expectations matched with his ability?

•

Core factors of the disability

•

Past learning

•

Family issues

•

Unmet needs

•

Abuse

Internal Environment

Factors that affect behaviour

• Pain • Hormones • Effect of medication • Sensory Issues • Health – allergies/seizures • Mental Health

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Wrong Patterns

Difficult behaviors get faster results So Difficult behaviours occur again and again

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But – No assumptions please Most Important Factors: 1. Relationship 2. Relationship 3. Relationship

What we have to put into place ▪ Increase involvement

▪ Decrease confusion and unnecessary distractions

▪ Allow easy access to materials ▪ Address transitions ▪ Consistency ▪ Notice

▪ Daily schedule

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The Importance of

Choice

Teaching Functional Skills

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Supportive Interactions

Sometimes, a crisis occurs despite our best efforts

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Stages of Behaviour

• Can you think of what behaviours you might see at each stage? • Discuss in your group.

AGITATION SIGNS

YOUR RESPONSE

RAGE SIGNS YOUR RESPONSE

RECOVERY SIGNS

1.Withdrawal (physical or emotional) 2. Power struggle 3. Protest (person or situation) 4. Fidgeting, tensing

1. Recognize signs of stress 2. Remain calm 3. Use quiet voice 4. Slow down speech 5. Take a deep breath 6. Use fewer words, less emotion

1.Screaming 2. Emotional to explosive 3. Biting, hitting, and/or kicking 4. Self-injury 5.Destroying property

1. Fragile 2. Sleeping 3. Withdrawal into fantasy 4. Apologizing

1. Ensure safety of others 2. Control fight-or-fligh t tendency 3. Do not posture or arrange yourself

YOUR RESPONSE 1.

Remain calm and quiet 2. Reassure student 3. Do not debrief or reexamine Incident with student

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AGITATION SIGNS

YOUR RESPONSE

RAGE SIGNS

YOUR RESPONSE

RECOVERY SIGNS

YOUR RESPONSE

5. Rocking, foot tapping 6. Loud voice, name calling, verbal threats 7. Tears

7. Avoid power struggle 8. Be flexible—the child cannot 9. Do not trap student in corner

6. Physical escape; “fight or flight” 7. Abusive insults to staff and peers

4.Remember that less is more 5. Remain calm and quiet 6. Do not lecture 7. Disengage emotionally 8. Preserve student dignity

5. May not remember or deny episode occurred 6. Expressions of relief 7. May show gratitude

4. Do not moralize or preach 5. Take time for yourself to regroup by taking a break 6. Preserve confidentialit y! 7. Do not share “war stories”

70%

20% 10%

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Some people think they are in community, but they are only in proximity. True community requires commitment and openness. It is a willingness to extend yourself to encounter and know the other. - David Spangler

Module 8: Community Membership


Community is a group of people who come together for a common reason.

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Everyone needs Community. Community needs everyone.

A community that excludes even one of its members is no community at all – Dan Wilkins

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Community involvement

History

Role of Human Service Client

Especially important to people with disabilities

Services

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In (but not of) the Community -

Physical integration does not necessarily lead to social integration – Lemay, 2006

• Aditya lives in a group home with nine other adults who have disabilities. On some days he attends a day centre with 20 other people also with disabilities. His support worker is encouraging him to research training programs that could eventually lead to employment. The program provides computers where he can conduct his research. On weekends, his family sometimes picks him up to spend time at their house.

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• Prabha lives in an apartment with a roommate in a program that provides support services. She is currently unemployed and is looking for either a part time job or an interesting volunteer opportunity. Because she doesn’t have a computer, she goes to the cyber café a few days a week to search for jobs and work on her resume and surf the internet for areas that interest her. She has gotten to know one of the staff there and they often take a break together for coffee or just a walk. On weekends, Prabha and her roommate often host potluck dinners for friends and/or family.

Being part of a Community

Community Presence

Community Participation

Community Inclusion

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What Does Community Inclusion Encompass?

Family Roles

Friendships

Education

Work & Career

Leisure & Recreation

Civic Life

Spirituality

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Elements of Community Inclusion Active participation Natural supports

Choice

Valued roles

Responsibility

Barriers to Community Engagement

    

Acceptance

People with disabilities segregated, congregated, distanced Mindsets, attitudes, stigmatization and discrimination Autonomy, self-determination and expectations Accessibility and other barriers Other - (Hastabacka et al., 2016)

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Connections with Community

Roles

Relationships

Places

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Community Mapping helps figure out what talents, gifts, skills, and capacities lie within a community, and find ways that the community can strengthen itself by “bringing” out those gifts and using the capacities that already exist.

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Town of Herbertpur Located on the bank of river Asan. As of 2011 India Census, Herbertpur had a population of 9,782. Languages spokenHindi, English, Punjabi, Garhwali and Tibetan. Self sufficient town

Here you find diversity in religious beliefs

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Celebrations happen here !!

Community Gathering

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Café | Restaurants

Bakery

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What do people do for a living ?

Major Local Businesses

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Domestic Connectivity

Passing time ??

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Where do people study ?

Fitness & Lifestyle Services

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Digital Seva Kendra & Postal Services

Healthcare Services

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Standard of Living

Financial Services

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Educational Institutions Farm Area/ unoccupied Space Residential Area Religious places Medical Stores/Clinics/Individual practitioners Banks and ATMs Departmental Stores Eateries, bakeries and confectionary stores Selfcare and Beauty Services Celebration Hall Other Small Business Shops (Electrical, furniture &Plywood, marble work, iron work, etc.) Small Shops Police Station Post office Hospital, Local Court Bus Stand

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Final Thoughts Authentic inclusion is not likely to happen when people with disability “visit community” in large groups. It IS likely to happen if people with disability are introduced to people, places, and activities which are a good fit for them…individually, one person at a time. Just because this is a challenge does not mean it is not true. So…get out there, see what’s around, see who’s around and your life will get richer and more included as well!

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Before you start to judge me, step into my shoes, walk the life I’m living and if you get as far as I am, just maybe you will see how strong I really am. - Anonymous

Module 9: Family Collaboration


Family Collaboration Developed by Darcy Elks For Keystone Institute India

INTRODUCTION Purpose Goal Structure

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►

The importance of collaborative relationships with families

►

The importance of understanding the kinds of hurtful experiences families may have had

►

What families want from direct support staff

►

Some possible challenges you may encounter when collaborating with families

►

Some guidelines to foster collaboration between staff and families

What You Will Learn:

Part 1: Creating the Context Focus on Family: a Mindset ►

The importance/value of family relationships for all people, especially vulnerable people

►

Vision for collaborative staff family relationships

► ►

Understanding Family Experiences Reflecting on our role and responsibility in the life of the person with a disability

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Part 2: Fostering Collaborative Relationships ►

Brief review of key ideas in part 1

►

Some possible challenges that could impact staff/family relationships

►

General guidelines to help develop collaborative relationships

►

Family and staff presentations of positive examples

►

Working through some situations

►

Conclusion

Part 1: Creating the Context

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Focus on Family: a Mindset

►

The importance/value of family relationships for all people, especially vulnerable people Reflection Questions: 1. Think about the importance of family in your own life. 2. What would your life be without your family? Write down your thoughts and we will have a brief sharing afterwards.

A Family Is……

❖

A Changing Life Mobile

❖

A Balanced Environment

❖

A Birthplace of Creativity

❖

A Formation Center of Human Relationships

❖

A Shelter in the Time of Storm

❖

An Education Center

❖

A Museum of Memories

❖

A Mutual Admiration Society From Edith Schaffer

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VISION FOR COLLABORATIVE FAMILY/STAFF RELATIONSHIPS: PARTNERSHIP Partner = someone associated with another in a common undertaking, partnership implies relationship Being in partnership means: ►

Working together for good of person with disability

Working Together ► ►

Being open, willing to listen to each other Having a shared vision

►

Having a sense of one another’s vulnerabilities, pressures, etc.

►

Willingness to accept challenges from one another

►

Willingness to try to understand one another’s point of view

►

Others you can think of:

While some families may contribute to hurtful life experiences of a person with a disability, for example:

IT IS IMPORTANT TO REMEMBER THAT:

• • • • •

Rejection Participating in segregation Denial of autonomy Contributing to life-wasting Conveying to person that he/she stresses the family

A family also has tremendous potential to: • Protect from some wounding • Share the suffering which comes from wounding life experiences • Offset some of the negative effects of wounding

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SOME TYPICAL DIFFICULT EXPERIENCES OF FAMILIES WHO HAVE A MEMBER WITH A DISABILITY

Dealing with the “differentness” of your family member Experiencing negative attitudes towards your family member from others Experiencing value crisis and disagreements Needs of family member may be hard to meet at times Getting a reputation as “difficult” Living with the impact on the whole family that even a small negative experience can generate Having to ask for help

SOME TYPICAL DIFFICULT EXPERIENCES OF FAMILIES WHO HAVE A MEMBER WITH A DISABILITY (cont.’d)

Having to see your family member be wounded Having your vision for your family member dampened or even scoffed at Being let down by the very services that say they are there to help Being humiliated by service professionals Having to endure the self righteousness of others (e.g., professionals, other family members, friends)

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SOME TYPICAL DIFFICULT EXPERIENCES OF FAMILIES WHO HAVE A MEMBER WITH A DISABILITY (cont.’d)

Experiencing some of the same wounds your family members with a disability experience (e.g., rejection, cast into negative roles, etc.) Feeling guilt/inadequate Coping with the vulnerability of your family member with a disability Being judged by others Being fearful of •The future •The effects of advocacy •Placing the life of your family member in someone else’s hands

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WHAT FAMILIES WANT FROM STAFF Respect – for family and traditions, spiritual preferences

A belief in the worth and value of their family members

See the whole person not just the disability

True appreciation and acceptance of their family members

An honest interest in getting to know their family members

Genuine concern that their family member be loved and have a full, meaningful life

Openness and willingness to learn from the family

Honesty – even if painful

Expertise

Patience

Humility

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Role Confusion (role of staff/family) e.g., staff as cleaner

SOME POSSIBLE CHALLENGES THAT COULD IMPACT STAFF/FAMILY RELATIONSHIPS

Supporting the person with a disability when there is a difference of opinion between the person and family When there is a difference of opinion between what you think is best and what the family thinks is best Honoring a family’s traditions and spirituality if they are different (maybe in conflict) with yours There is poor communication between you and the family

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Some Possible Challenges That Could Impact Staff/Family Relationships The person you work with shares a confidence with you and you think that the family should have the information, but the person does not want you to share it. The family is committed to traditional ways of doing things and is not willing to let their family member try to do things differently You do not know much about the past experiences of the person you are supporting

Sharing of Two Stories About Collaboration Between Staff and Family

Staff/family share story #1 What did I learn from this story?

Staff/Family share story #2 What did I learn from this story?

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Some Ideas To Help Develop Collaborative Staff Family Relationships

Some Ideas To Help Develop Collaborative Staff Family Relationships

►

Really listen to what family members (e.g., parents, siblings, grandparents) are saying

►

Try to put yourself in the shoes of family member(s) and the person you are supporting

►

Be respectful and patient

►

Remember the importance of your role in the life of the person with a disability

►

Don’t jump to conclusions

►

Be open to suggestions of family members

►

Let the past be the past

►

Be interested in learning from the family

►

Encourage family members

►

Be positive

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► ►

How are family members responding to the situation? Why might the family be responding in this way?

►

How can you respond in a way that is respectful of the family and the family member with a disability?

►

Is there a way that you can respond which will build trust with the family?

►

Is there a way that you can respond which will affirm and strengthen your relationship with the family and the person with a disability?

►

Is the person with a disability and a vision of a full meaningful life at the heart of the conversation?

►

What can staff and family do on a regular basis to nurture and build a collaborative relationship?

Questions To Guide Our Actions When Thinking About A Specific Challenging Situation

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Concluding Thought

Alone we can do so little. Together we can do so much.

…Hellen Keller

THANK YOU!

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The marvelous richness of human experience would lose something of rewarding joy if there were no limitations to overcome. The hilltop hour would not be half so wonderful if there were no dark valleys to traverse. - Helen Keller

Module 10: Legal Framework


Legal Provisions

Rights of Persons with Disabilities Act

Historical Background  No Specific Law till 1995  Ratification of UNCRPD by India  In 2010, Government agrees to bring new Disability Law  Rights of Persons with Disabilities Act passed in 2016

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Salient features Definition of disability changed from medical model of disability to rights based model

Focus on barriers

21 categories of disabilities named

Clauses on Rehabilitation, Health, Education

Separate Clauses on Women/Children

Punishment Clause

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RPD mentions : • Equality and non-discrimination

• Protection from cruelty and inhuman treatment

• Accessibility in voting • Time-limit for compliance with some of its substantive provisions

Education  Free Education for children with Disabilities aged 6-18

 Choice to select Special Education or Inclusive Education

 5% reservations in Higher Education

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Employment

 4% reservation in employment

 Reservation category includes autism, intellectual disabilities

Complaint Mechanisms  Chief Commissioner of Disabilities

 State commissioner of Disabilities

 Special Courts

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Case Study I Amar’s parents wanted him to study in a nearby school to save time in commuting. However, when they approached one of the local schools to know about admission procedure, they were told the school does not have a Special Educator; the school is not ready to admit him as he will need specialized education.

What steps can be taken?

Case Study II Roshenara has completed her graduation degree and is looking for a job. As she scans the advertisements, she found that the Railways is looking for staff – but in the advertisements, there is no mention of reservation for persons with autism. She wants to apply for this job and avail reservation given to persons with autism.

What steps can she take?

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Case Study III Kavita was very happy that she will be voting for the first time. She received her Voter Card recently. However, when elections were announced, she learnt that her booth is on the first floor of a nearby school. She finds it difficult to climb the stairs. She also heard that support persons are not allowed during elections. She felt very sad.

What steps can be taken so that Kavita can cast her vote?

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So many of our dreams at first seem impossible, then they seem improbable, and then, when we summon the will, they soon become inevitable. - Christopher Reeve

Module 11: Advocacy & Activism


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All persons with intellectual disabilities can be selfadvocates. I've got a voice and even without a voice I can communicate in other ways.

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Persons with intellectual disabilities can work and earn money. Obviously they will take decisions of their lives in such a scenario. Devanshi Joshi, a young woman with Downs Syndrome, said in a video interview that she thinks earning money is an important part of her life. We are seeing groups of self-advocates with different developmental disabilities in India these days.

Excerpts: Why it is important for People with Intellectual Disabilities to have a voice of their own. - Katherine Owen (UK) and Jackie Downer (UK)

I can take a risk, have a relationship

People must listen to me.

I can go to the shop with support and if required, can take help from others.

I can think for myself

I am not incapable and take decisions of my own

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As care-givers, we sometimes think we need to take decisions on behalf of persons with intellectual disabilities. Sometimes, we treat them as “children” even when they are adults. We need to change our mindset and understand everyone has equal legal capacity i.e. right to be an adult individual with personal choices and thoughts.

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According to our law, a person with any kind of disability can take action if his/her rights are violated. Care-givers can also lodge similar complaint if they see any violation. This can be done after discussing the same with the person violated. Care-givers can support the person with intellectual disabilities to become a self-advocate in such cases.

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Case Study I A popular TV serial shows a character with intellectual disabilities as a very incompetent/childish person. Everyone talks to her in the serial as if she is a baby although she is an adult. The other characters use the term “mentally retarded” when they talk about her.  What activities can self-advocates do after watching this serial?

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Case Study II Private buses do not stop at a particular bus-stop even though many passengers wait there. The conductor of the bus says that since this is the time when a special school nearby closes, most of the passengers at the bus-stop are disabled. Disabled students have bus-passes and do not need to buy tickets. So, if many of them take the private bus, they will run at a loss.  How can one find a solution to this problem?

Case Study III The corporation office of a metro city decides to make a list of vulnerable people so that they can be given preference at the time of a medical emergency like Covid-19. They have enlisted the elderly and transgenders but left out those with disabilities. They are starting the survey in seven days time.  How can self-advocates act as change agents in this kind of scenario?

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Your present circumstances don’t determine where you can go; they merely determine where you start. - Nido Qubein

Module 12: Promoting Competency


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Our lives begin to end the day we become silent about things that matter. - Martin Luther King, Jr.

Module 13: Sexual Wellbeing


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Our fingerprints don’t fade from the lives we touch. - Judy Blume

Module 14: Taking Leadership


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