Hrm 14 03 supplement

Free with HRM Issue 14.3

ANNUAL

Global Mobility & Relocation Guide

2014

Featuring:

Serviced apartment trends Picking the right international school

Employee relocation without the culture shock.

We’re already immersed in your next emerging market.

Cartus is already at home in up-and-coming locales where businesses are finding new footholds. Because it’s important for your assignees to arrive with their feet on the ground, we’re their trusted guide for housing, schooling, and transportation. And that’s just for starters. We also provide expert language and cultural training to connect them with their new communities more quickly.

If you’re looking for information on new emerging markets, we probably already have what you need. Take a look at our videos and other tools at guidance.cartusrelocation.com/emerging-markets-resources, or email us at trustedguidance@cartus.com.

Want your assignees to succeed in emerging markets? Scan now. ©2013 Cartus Corporation. All rights reserved.

www.cartus.com | connect with us

NEWS

Relocation UK

ASIA

Poor work-life balance, pay and benefits are driving many professional Britons to overseas labour markets. A new survey by health insurance provider AXA PPP International has found UK workers are wholly dissatisfied with their jobs, with 17% citing (a lack of ) work-life balance as the key problem. Pay and benefits (13%), the UK climate (10%) and the poor economic outlook for the UK (9%) as reasons to head for other shores.

While in the past, single expats from the UK were lured abroad by well-paying jobs, only 13% of today’s aspiring expats plan to travel solo, the survey revealed. Forty-five percent of those planning to move out of the country have children to support. Some 39% do not have a job waiting for them but plan to make the move regardless.

Andrew Coombs, AXA PPP International’s managing director said that while aspiring expats’ perception of the UK economy ranked among their main reasons for seeking out new lives overseas, their most popular destinations of Spain, Portugal, and Greece also face grim economic times at present. They have all been victims of property price crashes, rocketing living costs and struggling economies The survey reported that fewer than one third of aspiring expats are thinking of moving to Asia. Urging Britions to look beyond Europe, Coombs said that global mobility was improving access to emerging markets where Britons can experience an overall higher standard of living.

Coombs also advised aspiring expats to consider what life will be like in their new destination. “Experience suggests that a third of expats return to the UK earlier than planned, for reasons including financial difficulties, lack of social interaction, cultural difficulties and missing home – proving a need to carefully consider your options both before leaving, and after you’ve left.”

A global survey has ranked capital cities in Central Asia and the South Caucasus region as the worst places for expats to live. According to the annual ranking, released in February by Mercer, Tajikstan’s capital, Dushanbe, is the worst city in Asia for foreigners to live.

Political instability and lack of infrastructure were cited as the main reasons for cities that ranked poorly. “Often facilities and infrastructure such as hospitals, public transports and services such as electricity and potable water are poor or not to an international standard. Furthermore, personal safety of expatriates and their respective families can also be of a concern in these cities,” Mercer’s Senior Researcher Slagin Parakatil said.

Singapore emerged as the top Asian city to live, followed by four Japanese cities: Tokyo , Kobe, Yokohama, and Osaka.

“Asia has a bigger range of quality-of-living standard amongst its cities than any other region, Parakatil said. “For many cities, such as those in South Korea, the quality of living is continually improving. But for others, such as some in China, issues like pervasive poor air pollution are eroding their quality of living.”

Globally, Vienna was named as the city with the world’s best quality of living, Zurich and Auckland follow in second and third places, respectively.

Globally, Baghdad in Iraq ranked as the world’s worst city for expats.

In its annual study, Mercer considers 39 factors including political stability, economic environment, healthcare, availability of international schools, housing, quality of public services, and the local climate. Scores are attributed to each factor, which are “weighted to reflect their importance to expatriates.”

Central Asia worst place for expats

Exodus from Britain

Mobility has increased by

25%

over the past decade and is expected to grow a further 50% by 2020.

Source: Talent Mobility 2020 and beyond by PwC.

More than half (54%) of multinationals headquartered in the U.S. — and 43% in Asia — expect the number of

international assignments to rise through 2014.

Source: A Global Talent Mobility Study: Regional Differences in Policy and Practice by Towers Watson

QATAR

Long wait lists for private schools Private schools in Qatar are facing a serious space crunch as they struggle to keep up with the demand of a rapidly expanding expatriate population.

According to local daily The Peninsula, the situation is forcing some community schools to stop enrolment even before they begin. Other schools are reviewing possibilities of expansion to meet an expected rush in the next academic year.

The closure of several kindergartens in recent years and a ceiling imposed by the Supreme Education Council (SEC) on the number of students allowed in a classroom have increased demand, while reducing the capacity of schools to accept more students.

Private school growth has not kept pace with the massive increase in the expatriate population, reported The Peninsula. Official data from the SEC shows that there are 130 private schools and 70 private kindergartens in Qatar.

While Qatar has been seeing an influx of workers from South Asian countries in recent years, the number of schools catering to this group of expatriates has not grown with them.

Fewer than 20 dedicated Indian schools are currently operating, and this group is now facing the biggest shortage of places.

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PROFILE INTERNATIONAL HR

Frasers Hospitality

International Gold-Standards

Fraser Place Fusionopolis, Singapore

Frasers Hospitality 491B River Valley Road, Level 8 Valley Point, Singapore 248373 Global Reservations: +65 6898 0800 or Singapore Toll-free: 1800-FRASERS (372 7377) Fax: +65 6415 0519 Email: reservations.global@ frasershospitality.com Web: frasershospitality.com 2

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Frasers Hospitality Pte Ltd (Frasers), a member of Frasers Centrepoint Limited, is a global leader in premier serviced apartments and hotel residences that constantly strive to provide excellent service and innovation to meet the evolving needs of the corporate traveller. Since its inception in 1998, Frasers has been growing rapidly from an initial 412 residences in Singapore to more than 15,500 residences worldwide.

A visionary company, Frasers has a number of new properties in the pipeline. By 2015, it will have 92 properties in 46 key gateway cities across Europe, the Middle East, North Asia, Southeast Asia, Asia Pacific and Australia through its branded lifestyle offerings. These include Frasers Gold-Standard luxury serviced residences (Fraser Suites, Fraser Place and Fraser Residence); Modena by Fraser, the secondtier serviced residences for ‘road warriors’; and Capri

by Fraser hotel residences, which caters to the ‘always-on’ e-generation.

Frasers’ intrinsic understanding of the importance of quality service and the unique needs of business executives is reflective in the number of industry accolades it has garnered to date, which most recently

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include the World’s Leading Serviced Apartment Brand

by World Travel Awards, Corporate Housing Provider of the Year by Asian Expatriate Management and Mobility Awards, Middle East’s Leading Serviced Apartment Brand by World Travel Awards, and Best Serviced Residence in China by Business Traveller China.

With numerous awards adding to its achievements, Frasers continues to make its mark on the international hospitality scene with its strong vision for growth and exceptional service offerings.

Fraser Suites Le Claridge Champs-Elysees, Paris

PROFILE INTERNATIONAL HR

PARKROYAL Serviced Suites Singapore

Stay connected in Singapore at our comfortable serviced suites

Fully-equipped kitchen

PARKROYAL Serviced Suites Singapore is conveniently located to connect you to business and leisure amenities within minutes. Just hop onto the MRT train, which is within walking distance, and you will be on your way to the Central Business District as well as shopping, dining and entertainment centres in no time.

A stay at PARKROYAL Serviced Suites Singapore promises to be unforgettable, with 90 suites and apartments that are designed specifically with extended-stay travellers in mind.

Every room is spacious yet intimate, providing you with the right mix of style, comfort and functionality. And on top of all that, every unit offers inspiring panoramic views of the city skyline or the sea.

After work, unwind with a book or watch a film on the LCD television and home entertainment system.

Daily chores are made easier as every

For more information, visit parkroyalhotels.com

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floor comes with a conveniently located self-service laundrette.

Personal washing machines and dryers are also available in selected suites. To complete the refined living experience, a stylish kitchenette allows you to prepare your favourite home-cooked meals or try your hand at cooking some local dishes. You can always speak to the concierge for some easy recipes to get you started.

The concierge team is always ready to share their extensive knowledge of the city to help you fit in like a Singaporean. You can rely on them to make recommendations on how you

Spacious and stylish suites

can enjoy authentic local experiences and get under the skin of Singapore during your stay. Night or day, there’s no better place to visit than the Bugis area for some of the best local delicacies in town. For a spot of shopping, visit Suntec City, a megamall with hundreds of shops to satisfy even the most discerning shopaholic. At PARKROYAL Serviced Suites Singapore, we are your local connection to the heart of the city.

To relax and rejuvenate, take a dip at the resort-style swimming pool and jacuzzi or pamper yourself at the world-class St Gregory wellness spa.

Guests also have the option of working up a sweat in the wellequipped gym and aerobics studio or participate in other activities such as yoga and aerobics.

At PARKROYAL Serviced Suites Singapore, you can expect all your needs to be met.

Ensuite bathroom

PROFILE INTERNATIONAL HR

Pan Pacific Serviced Suites Beach Road, Singapore

Modern living

in the heart of heritage Singapore

Stylish and comfortable suites

Strategically located close to the rich cultural districts of Haji Lane and Arab Street as well as the Marina Bay Central Business District, Pan Pacific Serviced Suites Beach Road represents modern luxurious living at its finest.

Seamlessly translating hotel-style hospitality into an extended-stay experience, Pan Pacific Serviced Suites Beach Road offers discrete, uncomplicated service and enriching experiences to its extended-stay residents.

The 180-suite property comprises four suite categories ranging from One-Bedroom Deluxe Suites to TwoBedroom Premium Suites.

Each well-appointed serviced suite features tasteful furnishing, two LCD televisions, a fully-equipped kitchenette and washer-cum-dryer facilities coupled with personalised service delivery for an unmistakable Pacific Touch, providing the perfect “home-away-fromhome” experience.

As part of its full service offering, the suites feature a dedicated team of Personal Assistants, who are on call

For more information, visit panpacific.com

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24 hours a day to help connect residents to business and social networks as they settle into a new city. With the support from the Personal Assistants, residents are able to go about their daily lives, with the comfort and knowledge of a dependable support group.

Pan Pacific Serviced Suites Beach Road boasts a host of lifestyle facilities such as the cosy resident’s Living Room that features a library, as well as a gaming corner equipped with an Xbox video game console. A state-ofthe-art fitness centre and rooftop swimming pool complete the urban retreat experience. In addition, residents enjoy a ‘made-to-order’ breakfast at the Pacific Lounge on weekdays that includes a buffet spread of western and local favourites.

A stay at Pan Pacific Serviced Suites Beach Road is also complemented with business amenities including complimentary WIFI access and meeting room facility.

For added convenience, complimentary shuttle services travelling to the various business districts are available to residents.

The serviced suites are also close to Singapore’s vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and the Raffles Place business district.

A short walk from Bugis or Nicoll Highway MRT stations, the property is only minutes away by train to popular tourist attractions such as Orchard Road, the Singapore Flyer and Gardens by the Bay.

Fully-equipped kitchen with premium amenities

FEATURE

Serviced Apartments

Looking ahead 2014 trends for the Serviced Apartments sector

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FEATURE

What can the fast-evolving serviced apartment and extended stay sector expect to see in 2014? HRM investigates

By Shalini Shukla-Pandey

Travelling for business is still a crucial part of the working world, and business travellers need a place to call home, albeit temporarily. Corporate housing solutions such as serviced apartments offer the best alternative to expensive hotel rooms for business travellers.

One key trend that companies should look out for in the serviced apartments space in Singapore and the AsiaPacific region is “connectivity”.

“Serviced apartments need to be tech-savvy too and offer high speed internet at the very least,” says Tonya Khong, Area General Manager – Asia-Pacific, Frasers Hospitality. “At Frasers, we have continued to look after the health and wellness of our residents, from ensuring that our gyms operate 24-7, to workshops on yoga and healthy eating, to exercise classes such as jogging and cycling.

“Looking after the unique needs of the entire family, as well as the individual, is what serviced residences do best.

That’s because we have the chance to build a relationship and to know what our residents need and want in order to better assimilate into the community,” she adds.

In uncertain economic times, companies will often seek out premier international serviced residences, because of their flexibility. “The relationship we have built with our corporate clients also means we are more amenable to catering to their last minutes changes and needs,” Khong adds.

Still, with a recovery in progress but slow, many organisations are looking at lower budget accommodation for their assignees, as well as keeping their interim accommodation as brief as possible.

“This demand has caused some serviced apartments to rethink their designs and shrink their serviced apartments to smaller units (close to hotel room sizes) so that they can accommodate singles or couples for less than seven nights,” says Henrietta Chong, General Manager, Great World Serviced Apartments.

However, in Singapore this is only possible if the serviced apartment development sits on a commercial or hotel zoning. The development can then be converted to a hotel development with the necessary applications to the Urban Redevelopment Authority (URA). Once the development is converted to a hotel and a hotel licence is obtained, the operator can run the property as a hotel with much shorter-stay accommodation offers.

Savvy employers Employers in Singapore are generally savvy when it comes to choosing such accommodation for staff. “Most companies know what they want,” says Khong. “They have a checklist that addresses the needs of their staff and they work hard to ensure that the needs are met.”

While referring to a checklist, there are a few items/pointers that the personnel would look at while meeting the needs of their staff. First on the list is usually location and convenience. “Fraser Place Robertson Walk is ideally situated in the riverside corridor of Clarke Quay and Boat Quay, vibrant and surrounded by many eateries, says Khong.

“Residents also enjoy close proximity to their offices and ease of transportation with scheduled shuttle bus services to key commercial areas in the morning.”

Spacious apartments with different accommodation types suitable for families, couples or individual travellers, reputation of serviced apartments (service accolades they’ve received) and safety and security measures such as 24-hour reception and, concierge and security services are other items on the checklist.

Companies in Singapore are indeed very savvy and tap heavily on the wealth of information that is available online to compare the different value-adds offered, says Chong.

Pushing the boundaries New facilities are constantly giving serviced apartment guests a little extra.

Frasers, for example, prides itself with The Retreat, a

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FEATURE

Serviced Apartments

Serviced apartments

are indeed an option for both interim and long-stay accommodation

sanctuary where residents have a space to relax in massage chairs amidst a calm environment of soothing music. “Our room service menus also offer supplementary dinners and lunches, either fully-cooked, or as in the case of Capri by Fraser, freshly-made and pre-packed for busy executives to pop into their in-apartment microwave,” says Khong.

Also at the Capri by Fraser property, expatriate staff can rent bicycles. “We have seen so much take-up from our health-conscious guests whose lifestyle includes an exercise regimen,” Khong adds.

Wi-Fi is still the most important criteria, but these days assignees do go one step further and request faster speeds and more bandwidth. “Thus, Great World Serviced Apartments is once again upgrading our Wi-Fi to enable our customers to enjoy better coverage,” says Chong.

‘Aparthotel’, anyone?

More Singapore developers are heading in the direction of the extended stay concept, so called ‘aparthotels’.

However, they are still bound by the zoning laid out by the URA, says Chong.

Capri by Fraser bridges the gap between hotels and serviced residences to meet the short-term accommodation needs of the 24-7 digital generation.

These business leaders work and play to a different beat from that of the business travellers of the past, and are naturally attracted to a hybrid brand that offers the facilities of a serviced apartment but operates like a hotel.

“Market feedback has indicated that while regional travel stays are becoming shorter, usually between one to two weeks, they are also becoming more frequent, with professionals working longer, irregular hours across different time zones,” says Choe Peng Sum, CEO of Frasers Hospitality.

Capri by Fraser Changi City Singapore 10

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Living Room – Great World Serviced Apartments

“So whether it is the home comforts of a personalised space where they can have the convenience of preparing their own meals, or the independence of doing their own laundry whenever they want, Capri by Fraser is focused on enhancing the work-life balance of our guests with the flexibility and freedom to rest, relax and recharge.”

Rooms are still fitted with a kitchenette, but the property also has full connectivity throughout, high-tech meeting facilities, first of its kind rocking deck chairs at the outdoor pool, more restaurants, and even a bar.

“Capri by Fraser is a design-led, highly-connected serviced residence for the tech-savvy e-generation business traveller who has a seamless and highly active lifestyle,” says Khong.

Looking ahead Serviced apartments are indeed an option for both interim and long-stay accommodation, with a wide range of apartments (with different sizes, types, and layouts) to meet the differing needs of ever-discerning customers.

“There are many enhancements to facilities and amenities that are continuously embarked on by serviced apartments as well,” says Chong. “Serviced apartments offer value for money in sizable, practical, functional and user-friendly units.

“Ultimately, our aim is to provide a convenient and affordable ‘home-away-from-home’ environment to our residents with all the essentials of a home,” she adds.

“Functionality, convenience, comfort, location, amenities, facilities, impeccable service and pricing all work together in creating value for money accommodations for our customers.”

Increasingly, existing residents are also booking with Fraser Hospitality for their leisure travel. “Whilst they also benefit from our Fraser World loyalty programme, we know that the convenience and sense of familiarity and comfort they feel with our Fraser and Capri by Fraser brands are one of the main reasons why they continue to stay with us wherever they travel,” says Khong.

PROFILE

Santa Fe

Thinking Relocation?

Think Santa Fe. At Santa Fe, we have a world-renowned reputation for unsurpassed customer service and quality in Global Relocation Services. From an individual move across town to global corporate relocations, our focus is on truly listening to our customers and providing customised services to meet their unique needs.

Through our Global Network of Santa Fe offices, we offer: Individual and Corporate Relocation, Records Storage and Records Management, Moving Services, Real Estate Services, and Visa and Immigration Services.

By providing innovative service excellence, Santa Fe has grown from a single office in 1980 into an industry leader with more than 3,200 team members and offices in 56 countries across six continents.

Service quality is at the heart of everything we do and we set the standards for our industry with internationally accredited qualifications including ISO 9001 (quality), ISO 14001 (environment), ISO 27001(data protection and information security).

We make it easy.

Santa Fe Relocation Services Tel: +65 6398 8588 Fax: +65 6265 0245 Email: sales@santafe.com.sg Web: www.santaferelo.com

Contact Santa Fe Relocation Services T: (65) 6398 8588 E: sales@santafe.com.sg www.santaferelo.com

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PROFILE INTERNATIONAL HR

The Ascott Limited

Defining global living

Cutler Suite – Ascott Raffles Place Singapore

The Ascott Limited is a Singapore company that has grown to be the world’s largest international serviced residence owner-operator. It has about 23,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 10,000 units, which are under development, making a total of more than 33,000 units in over 200 properties. The company’s global presence means that executives need only work with one party for their accommodation needs wherever they travel for assignments.

The company’s three award-winning brands, which cater to different lifestyle needs, further ensure that there is a suitable apartment for every executive.

Ascott residences offer discreet service in an exclusive environment, frequently welcoming top executives, government dignitaries and industry leaders. Citadines residences cater to savvy, independent travellers who want high quality accommodation that provide the flexibility to pay for the services they require. Designed for those with families, Somerset residences feature

The Ascott Limited Tel: 1800 272 7272 Email: enquiry.singapore@the-ascott.com Web: www.the-ascott.com 12

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more children-friendly facilities such as playgrounds, indoor playrooms and children’s swimming pools.

All three brands of serviced residences are available in Singapore, and if you are finding accommodation here for yourself or your colleagues, choose from a total of five properties – Ascott Raffles Place Singapore, Citadines Mount Sophia Singapore, Somerset Bencoolen, Somerset Liang Court and Somerset Orchard.

These serviced residences in Singapore are centrally located and within close proximity to the Central Business District - a plus for executives as it saves them much travelling time. Conveniences like F&B, entertainment centres and even international schools are nearby, catering to the needs of individuals as well as executives who are here with their families. Beyond the prime location, excellent business connectivity and maximum comfort, executives will not just come back to an accommodation. Instead, they will return to familiar faces, welcoming surroundings and the assurance that their needs will be taken care of.

There are even residents’ programmes such as city tours and workshops on local culture to help them settle in quickly.

These are just some of the ways in which Ascott goes the extra mile to make executives’ stay a memorable one. What’s here to stay, though, is the unique warmth and familiarity of home that the leader of the serviced residence industry has been renowned for around the world.

With such efforts it is no wonder that many have chosen Ascott as their preferred “home away from home” over the years.

Now Defining Global Living in Singapore Our Serviced Residences in Singapore Ascott Raffles Place • Citadines Mount Sophia Somerset Bencoolen • Somerset Liang Court • Somerset Orchard

Ascott Raffles Place Singapore

Citadines Mount Sophia Singapore

From the spacious exclusivity of Ascott, to the vibrancy of independent city living at Citadines, or the pampering touches for the family at Somerset, there is a serviced residence designed to make you feel at home. Because life is about living.

Somerset Liang Court Singapore

Enjoy Ascott’s Best Rate Guarantee | www.the-ascott.com | +65 6272 7272

With three award-winning serviced residence brands, we welcome you to enjoy our renowned hospitality in more than 200 properties in over 80 cities spanning more than 20 countries across Asia Pacific, Europe and the Gulf region.

PROFILE INTERNATIONAL HR

Great World Serviced Apartments

Truly, a home for everyone (pets too!)

Visit us at www.greatworld.com.sg to get a pictorial walk through of our residence.

Great World Serviced Apartments 2 Kim Seng Walk, Singapore 239404 Tel: (65) 6722 7000 Sales: (65) 6722 7766 Fax: (65) 6722 7001 Email: apartments@ greatworld.com.sg Web: www.greatworld.com.sg

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Great World Serviced Apartments has been an ideal place to stay for thousands of expatriates, travellers and Singaporeans seeking both short-term and permanent accommodation.

Located in the prime River Valley residential district on the edge of the Singapore River, the Great World Serviced Apartments is an approximate five-minute drive away from the main shopping belt of Orchard Road and the Central Business District. It is also easily accessible from major roads and expressways. The apartments straddle the riverside recreational areas of Boat Quay, Clarke Quay and Robertson Quay, giving residents plenty of entertainment options.

Great World Serviced Apartments offers penthouses and apartments with balconies from the 31st to the 34th floor.

Exquisitely furnished, residents on these floors can entertain friends over a BBQ while enjoying spectacular views of Singapore. Alternatively, they could dwell in the pleasures of a Jacuzzi spa pool in the penthouse balcony.

Each apartment is fitted with the essentials of a home.

All you have to do is to check-in with your suitcase and your new place is ready to welcome you. Features in each unit include two colour televisions, an entertainment system and DVD player, two separate telephone lines, a hairdryer, an electronic personal safe and notably Wi-Fi. Great World Serviced Apartments is resort-style living at its best. Residents can enjoy an invigorating workout at the huge gymnasium, near Olympic-sized swimming pool, tennis court and basketball half-court. Other recreational facilities include steam rooms, an outdoor Jacuzzi, sauna, children’s wading pool, Kidz Lounge and Pool Lounge.

Gym Room

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Dogs, cats, rabbits and other pets are also warmly welcomed at the apartments.

Residents enjoy exclusive shopping discounts at the Great World City Shopping Centre located right next door.

Measuring 400,000 square feet, the mall houses a supermarket, Cineplex, numerous food and beverage outlets as well as retail shops featuring popular fashion labels. It is an ideal place to unwind over a cup of coffee with your new friends made here at the Great World Serviced Apartments!

Pool Lounge Bar by Spinelli

PROFILE INTERNATIONAL HR

Le Grove Serviced Apartments

Home away from home Offering a wide selection of residential properties on short-term or long-term property lease in Singapore, City Developments Limited presents Le Grove Serviced Apartments, a residence designed for busy discerning executives looking for a perfect city sanctuary to ease their homesickness - the perfect home away from home.

• Tranquil, quiet and exclusive suburban atmosphere, yet the big city experience of Orchard Road is literally around the corner, where all conveniences are within easy reach • Spacious bedroom with a super king-sized bed as well as ample wardrobe and storage space. Glorious openconcept kitchen with microwave oven and crockery, solid teak ornate tables, custom-made couches and sophisticated colours all matched to perfection • Housekeeping and linen services (Available Monday to Saturday except Public Holidays)

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• Daily complimentary Continental Buffet breakfast provided (Available Monday to Friday except weekends & Public Holidays) • Hourly shuttle to and from Orchard and Suntec area

For more information, please visit www.legrove.com.sg.

To arrange for viewing appointments, please contact: Tel: (65) 6732 2212 Email: legrove@cdl.com.sg

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LeGrove Ad.indd 1

1/27/14 2:23 PM

PROFILE

Allied Pickfords

Over 40 years of moving in Singapore – 400 years of moving globally The right choice for your moving needs As part of SIRVA Inc. – the leading worldwide provider of relocation services and moving solutions- Allied Pickfords stands proud in its ability to take care of all your moving needs in a seamless and stress-free manner. Our worldwide network forms the largest global moving footprint of any home relocation services provider.

With a history of moving rooted in the 17th Century, Allied Pickfords’ experience and expertise is undeniable.

We take pride in the fact that our longevity assures our customers that their move is all about them – that we are with our customers every step of the way.

Our customer-centric approach was evident when in September 2013 Allied Pickfords won “International

Moving Company of the Year” at the prestigious EMMA awards. These awards are independently judged by some of the most highly esteemed professionals in the Global Mobility industry. All together, Allied Pickfords and SIRVA were nominated in eight categories. We won two of these and were highly commended in several others.

As an industry leader, Allied Pickfords also strives to be a leader in supporting the community. This is evident in our sponsorship and CSR activities with schools and charities.

Most notably recently, Allied Pickfords were instrumental in collecting and shipping more than $80,000 worth of emergency relief supplies for the victims of the devastating typhoon that struck parts of the Philippines in November 2013.

Contact us to discuss how we can streamline all your global moving needs.

Tel: +65 6862 4700 Email: sales@alliedpickfords.com.sg Web: www.alliedpickfords.com.sg

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PROFILE INTERNATIONAL HR

Shangri-La Apartments

Sanctuary within a sanctuary Shangri-La Apartments, Singapore is situated within the grounds of Shangri-La Hotel, which is widely acknowledged as one of the world’s best business hotels. Combining all the comforts of home, the apartments offer services by one of the most and renowned hotels in the world, in true Shangri-La tradition.

Located in the heart of the city, Shangri-La Apartments is just minutes away from Singapore’s main shopping and entertainment district of Orchard Road.

Recreational facilities at ShangriLa Hotel, Singapore are simply unsurpassed in variety. In the midst

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of beautifully landscaped grounds are tennis courts, a large outdoor swimming pool and jacuzzi, a state-of-the-art Health Club and Singapore’s first CHI, The Spa at Shangri-La that draws inspiration from the origins of the Shangri-La legend, a place of peace, enchantment and well-being.

The hotel also offers exceptional dining options at award-winning restaurants. These include healthy Mediterranean, international, classic Cantonese and authentic Japanese cuisine as well as an indulgent high tea. The hotel’s international buffet The Line, offers a 410-seater

restaurant with a variety of cuisines from 16 theatre kitchens.

Residents at Shangri-La Apartments, Singapore can enjoy signing privileges at the Shangri-La Hotel and free membership at the hotel’s Health Club.

For more information, visit www.shangri-la.com/singapore

Shangri-La Apartments 1 Anderson Road, Singapore 259983 Tel: (65) 6213 4635 Fax: (65) 6734 0073 Email: serviceapartment. sls@shangri-la.com

PROFILE

SIR Move Services

Commitment to quality SIR Move Services, a home grown company is now globally recognised for quality standards through the FAIM Quality Management Programme Since 2006, SIR has been making strides in business excellence, having earned several awards to her name. Now, the company is a FIDI Accredited Mover. This is the most stringent, all encompassing quality programme for the international moving industry, recognised for more than a decade as the supreme seal of quality by globally mobile customers.

According to Charlie Scott, CEO, “The team has put tremendous amount of effort towards attaining the much coveted FIDI affiliation and this recognition means a lot to us”.

“It took around a year to prepare for FIDI and I am grateful to everyone at SIR who played their role in developing and maintaining a set of quality control processes and procedures. This has been a fantastic team effort”, added Shyla Mathews, COO SIR Move Services.

“As a member of the FIDI Global Alliance, SIR will have plenty of opportunities to cooperate with a variety of movers around the world, at the same time reinforcing our commitment to quality to all our customers and partners”, Shyla adds.

The FIDI Global Alliance has developed the FAIM Quality Management Programme to cover over 200 pre-defined quality requirements covering company operations, services and customers. The ‘FAIM Certification Programme’ is designed to ensure each FIDI-FAIM certified company maintains this expected high level of quality at all times. For more information on FIDI-FAIM please visit www.fidi.org.

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FEATURE

International Schools

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FEATURE

The

RIGHT FIT Despite an explosion of international schools in the Asia-Pacific region in recent years, finding the right school for children can be a hurdle for relocating families. How can HR help?

By Sumathi V Selvaretnam Picking the right school is a big decision for expatriates as it strongly influences how well the family unit settles into its new environment.

While some argue that enrolling children in local schools can help them better assimilate, international schools do offer certain distinct advantages.

Expatriate employees do not stay permanently in the relocated country, and many intend to return to the home country, or move to other places with their careers, says Lai E-Lan, Senior Vice-President (Strategic Planning and Administration), Excelsior International School.

International schools offer a more seamless transition in these situations. “Not all local schools provide

Picking an international school:

10 questions to ask • Is the school accredited?

???

• Does the curriculum offer the child a seamless transition?

• Is the curriculum challenging enough?

• What percentage of students qualified for university?

• Are the teachers certified?

• What is the class size?

• Is the school located in a good and accessible neighbourhood?

• Does it offer opportunities for all-rounded development such as a good variety of cocurricular activities?

• Does the school have adequate and well-maintained facilities?

• Is the school parent-friendly?

qualifications that are recognised globally, and this may be challenging for children when they are seeking university entrance,” she says.

Start early The wait list for international school admissions can be painfully long in cities that are popular with expatriates.

Excelsior International’s Johor Bahru campus commenced teaching in September last year and already has a waiting of 10 or more parents for some grade levels, shares Lai. “In our Dubai school, the waiting list can be as long as one to two academic years,” she says.

The early bird certainly catches the worm when it comes to selecting a school of choice. Lai advises parents seeking a place for their child to start their search as early as possible. “Different schools have different commencement periods. Parents should preferably start looking at schools from April to June, which is the peak period.”

At the Global Indian International School (GIIS), admissions open six months in advance. “We encourage parents to opt for online admissions wherein they can complete the provisional admission of their ward(s) from overseas before relocating to Singapore. We also allow mid-term admissions throughout the year,” says Rajiv Vasudeva, Country Director (Singapore), GIIS.

HR’s role An expatriate’s HR team is often the first point of contact between the family and the school. The admission team at GIIS liaises directly with the HR department of various organisations to provide necessary information to their ISSUE 14.3

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International Schools relocating officers. It also has a GIIS Corporate Education plan that encourages group admissions from the same company. “The employees of such companies get guaranteed admissions for their children, as well as enjoy other benefits,” says Rajiv.

HR also organises school visits for staff and their children, and helps arrange the necessary entrance assessments. “After this, the school will issue the Offer Letter to the staff (for their children). If they decide to take the offer, the staff will inform the school and HR department on the decision. The school will then follow up with HR (or the Finance Department) on the fees payment,” Lai says.

It is pertinent for students to receive a

holistic education that goes beyond just academics

Key considerations Some of the key areas to look out for when picking a school include the quality of the teaching faculty, school facilities and co-curricular activities, says Lai. Schools fees are another consideration. “Of course, there will be a budget where fees are concerned, but parents tend to understand the correlation between fee levels and quality.”

Excelsior International School offers a hybrid academic structure that embraces both the Cambridge and International Baccaluareate curriculum. “To further strengthen the quality of the curricula, we infuse the elements of Singapore curricula in the area of Mathematics and Science,” says Lai. It is pertinent for students to receive a holistic education that goes beyond just academics. GISS for example, runs a “Gold Squad” programme that has been designed to search for and hone sporting talent amongst students. “Students selected for this programme undergo intensive training under the able guidance of our proficient coaches. They are trained and encouraged to represent the school in various tournaments,” says Rajiv.

This specialised training is offered at no extra cost.

Soccer, cricket, badminton, basketball and tennis form the five “Merit Games” under the Gold Squad Programme.

Cultural integration Settling into a new country and making new friends at school can be an overwhelming experience for children.

Recognising this, international schools offer a host of activities to help them settle in.

GIIS students have integrated with the local community through special activities, participation in festivals and celebrations, sports, cultural programmes and community service, says Rajiv. “GIIS believes that students are the best ambassadors for a cohesive integration exercise, enabling them to bond with local students and gain a deeper understanding and appreciation of Singapore’s multicultural fabric.”

Activities such as cultural exchange programmes, friendship days, flag day collections, and President Challenge fundraising are some that have helped students and teachers bond, says Rajiv.

Students at GIIS are also required to complete 50 hours of community service each year. “Enriched by the satisfaction gained through community involvement and contribution, students often clock more than 50 hours.

Students undertake various interactive activities with the local community in academic, cultural and sports fields,” says Rajiv.

Excelsior International School organises visits to seniors’ homes and museum trips to help students gain a better understanding of their local environment, says Lai. “The school celebrates local festivals, and as part of the celebration, children get to know the history and reason for the celebration, and learn to appreciate the local culture and context.”

Blending the best of the East and West:

Nine Gems Learning Model The Global Indian International School has developed a learning system aimed at all-round character development for its students. Nine key elementary areas of knowledge and skill development are the focal points of this “Nine Gems” learning model. These include academics, creativity development, sports excellence, and leadership and entrepreneurship development.

The model blends both, eastern and western education systems, taking value-based learning beyond academics. The system encourages creativity and entrepreneurship and aids in shaping students into future global citizens, says Rajiv Vasudeva, Country Director (Singapore), GIIS. Each child’s performance is tracked in all aspects of the model through an online learning tracker. In order to achieve this, a wide range of co-curricular activities and extracurricular activities are offered to students at no extra cost.

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Stamford American International School

Boosting the standards of international education in Singapore 2 Rigorous Programmes of Study – IB & American Curriculum Stamford offers two rigorous programmes of learning - the International Baccalaureate (IB) Programme framework integrated along with the American Education Reaches Out (AERO) standards. Stamford believes that students can achieve more than they think they can and challenges students according to their individual ability level by differentiating course instruction. Stamford focuses on the whole of the child by offering instruction in Art, Music, Dance, Drama, Physical Education and Library skills. The curricula are concept-based, building on children’s natural curiosity through formal content mixed with a broad range of associated ‘real-world’ experiences. This creates a solid platform for information and concepts which students will build on while at Stamford and for the rest of their lives.

Daily Foreign Language – Mandarin & Spanish At Stamford, daily foreign language is part of the core curriculum for all students from Nursery (age 2) through Secondary School. Speaking, reading, writing and intercultural awareness is taught in order to create internationalmindedness and global citizenship for all students. Foreign language classes are divided into seven levels to ensure that each child is challenged at an appropriate level.

Stamford takes pride in engaging highly-qualified, native-speaking teachers who are able to use their experience

Stamford American International School 279 Upper Serangoon Road (1 Woodleigh Lane) Singapore 347691 Tel: +65 6602 7247 Email: admissions@sais.edu.sg Web: www.sais.edu.sg 24

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and traditions as a platform for integrating the core curriculum into the language programme. In addition to celebrations and engaging learning opportunities, technology is also woven into the framework of the language programme.

Integrated Technology – 1:1 iPads & MacBooks Stamford believes that the implementation of Information and Communications Technology (ICT) prepares students for university and the workplace, where technology is an integral part of academia and business. Stamford integrates ICT into the core curriculum as a tool within the broad curriculum.

There are interactive Promethean boards in every teaching and learning space, a 1-to-1 iPad Programme for students from Kindergarten 2 through Grade 5 and a 1-to-1 MacBook Programme for Secondary School students. The 1-to-1 dedicated technology programme allows students to challenge themselves in applying practical and creative‑thinking skills to solve problems and communicate their ideas to a wider audience. Students work on progressively harder skills as they advance through the programme. Stamford teachers are linked into an extensive Apple network of sharing and collaborating to bring the best ICT practices into the classroom.

SCHOOL PROFILE Centrally located in Singapore, Stamford’s state-of-the art campus welcomes children from Nursery (age 2) through Secondary School. Easily accessible, Stamford is located directly next to the Woodleigh MRT and is a short drive from all the major expatriate residential areas. Stamford is truly a diverse community with students representing over 60 different nationalities.

I can speak Mandarin as well as English.

Did you know that Mandarin is the most widely spoken language in the world?

It all started at Stamford where I have daily Mandarin lessons with my favorite teacher.

Stamford is a world-class school with over 60 nationalities of students from 2 years old through High School, offering daily Mandarin and Spanish and the rigorous IB Program enhanced by American standards.

Register for our Open House at www.sais.edu.sg

+65 6602 7247

www.sais.edu.sg

Stamford American International School CPE Registration Number: 200823594D Period of Registration: August 10, 2010 to August 9, 2014

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Global Indian International School

Holistic education: Key to nurturing global citizens Instituted with the mission of providing quality education, Global Indian International School (GIIS) made its humble beginning in 2002. Over the years, as the school widened its presence across Asia, it strengthened its base in Singapore with three sprawling campuses in Queenstown, East Coast and Balestier.

Today, GIIS’ campuses in Singapore are recognised for their hallmark initiatives in educational excellence, environment conservation, peace and value-based education, and community integration. Our students receive wide exposure through participation in various school activities and external programmes, providing fruitful opportunities for learning and overall personality development.

Providing an entire spectrum of K-12 education, GIIS offers Indian and international curricula including International Baccalaureate Diploma Programme (IBDP), Cambridge IGCSE, CBSE, and Global Montessori Plus programme.

Nine Gems™ model – an award-winning pedagogy for holistic education

Global Indian International School Queenstown Campus 1 Mei Chin Road, Singapore 149253 East Coast Campus 82 Cheviot Hill, Singapore 459663 Balestier Campus 51 Jalan Rajah, Singapore 329154 Tel: (+65) 6508 3715 / 9631 6000 Web: www.giissingapore.org Email: admissions@ sg.globalindianschool.org Twitter: @Global_Schools

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At GIIS, we encourage curiosity in our students through a balanced and holistic approach towards education. Our curriculum delivery mechanism prepares our students for unseen challenges in a dynamic and multifaceted global environment.

The Nine Gems™ model, GIIS’ proprietary and award-winning tool for all-around character development, is an integrated holistic approach to learning. The model balances academics with nine key focus areas, which include personality development; creativity development; sports excellence; leadership and entrepreneurship development; fine and performing arts, and foreign languages; community, action and service; ethics and discipline; and clubs & hobbies.

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GIIS students perform at GIIS Cultural Convention 2013.

Fine arts and performing arts are key modules delivered as part of GIIS’ holistic education pedagogy.

Exceptional academic achievements Academics is at the forefront of GIIS’ focus in providing a holistic educational experience to its students. Our students have secured exceptional results, year after year, with the unconditional guidance and mentoring provided by teachers. GIIS students have raised the bar and emerged tops in decisive board examinations.

“Consistent achievement of exceptional academic results, along with a strong placement record, is no mean feat for a school. This has been possible because of our quality set of teachers and everything that is woven around them, making them an indispensable part of our success story”, says Atul Temurnikar, Chairman and Co-founder, Global Schools Foundation.

GIIS Gold Squad Programme – moving towards sports excellence Our specialised sports training module, GIIS Gold Squad Programme, has been designed to identify well-performing students in five merit sports – viz. soccer, cricket, badminton, basketball and tennis – and provide expert training and guidance to further sharpen their skills. Specialised training under this programme is offered at no extra cost.

Over the years, GIIS students have proved their mettle in various sporting championships and also represented Singapore on a national-level in international tournaments.

Worldwide university placements Our university placement programme has an impressive track record as graduating students have received offers from prestigious universities across United States, United Kingdom, Singapore, Canada, India, Hong Kong and Australia. Students are guided by our in-house career counsellor. This is supplemented by on-campus information sessions, visit to university fairs, and workshops by visiting universities.

GIIS’ U-11 Boys ACSIS Soccer Tournament Champions 2013. The GIIS Gold Squad Programme, imparted by expert coaches, is instrumental in nurturing sporting talents of students.

“I am very happy with the progress made by my children at GIIS.” Ms Roffaela Sini Parent of GIIS students Viola, Class 3 and Pietro, Class 5 (2014 Testimonial)

A

t GIIS, education goes beyond academics, working wonders for the balanced all-round development of each student. The Nine GemsTM model, a proprietary tool, is an integrated holistic approach to learning.

We track the progress of each child, not only in academics, but in all aspects of a child’s development under the Nine GemsTM Model through the proprietary online tool – the GIIS Child Learning Tracker.

GIIS campuses in Singapore offer a choice of Indian and international curricula: International Baccalaureate Diploma Programme (IBDP), IGCSE, Central Board of Secondary Education (CBSE) and Global Montessori Plus (GMP).

Admission open for academic year 2014-2015

Presenting the

For more information, call our Admission Counsellors at (+65) 65083715 multi-dimensional identity of a or (+65) 96316000 or email: admissions@sg.globalindianschool.org

holistic teaching methodology.

SINGAPORE • JAPAN • INDIA • MALAYSIA • THAILAND • VIETNAM • UAE | www.globalindianschool.org

www.globalindianschool.org

Cert No.: EDU-2-2045 Validity: 10/09/2012 to 09/09/2016

Nurturing Global Citizens

Global Indian International School | CPE Reg No: 200912349N | Validity: 25 Feb 2011 to 24 Feb 2015

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Interswift Moving and Storage

Relocation firm – Interswift Moving and Storage Choosing a relocation company is an important decision. The handling, packing and shipping of your family’s personal possessions requires professionals that you can rely on.

It is a tough choice to make because you will be considering a few quotations which often offer the same services.

However, there are a few things which sets us apart from the others.

Our professionalism in handling inbound and outbound freight has given us a strong reputation.

Almost 90% of clients who have had their inbound freight handled by us choose us again when it is time for them to leave Singapore.

Maintaining our quality service, as well as monitoring our cost of doing business has enabled us to

Interswift Moving and Storage Tel: +65 6265 7664 Email: sales@interswift.com.sg Web: interswift.com.sg 28

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give you the best of both worlds, which is affordable pricing along with premium quality moving services.

We take good care in monitoring your shipment all the way. Should you need any information, our staff will be most willing to answer your queries, and at the same time inform you on your shipment status.

Interswift Moving and Storage is backed by the industry expertise of our founders as well as key partners who have been in Singapore’s moving scene for years. We know what it takes to make your move a wonderful experience.

Our Household Goods Packing Crews are trained to use packing materials that are of the highest grade in the industry, so you will never have an item in your home that we don’t have the proper packaging for.

Our Warehouse Management team can quickly identify your exact needs in terms of space, budget and other requirements. After a discussion with you, they will proceed to tailor a customised solution to suit your business.

Our Office Moving and General Cargo Managers have been in the business for years and can offer their knowledge and expertise on relocating your business with minimum downtime to your operations.

Interswift started out as a small local business in the early 90s, operating under the name Interswift Trading and Transportation and dealt mainly with the local transport and delivery of consumer goods. In 2004, we went into the specialised business of moving Personal Effects. With the growth of our warehousing business as well as the increasing demand for affordable storage solutions, the company was later re-named Interswift Moving and Storage- a name that enabled potential customers to immediately identify our core businesses.

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Get in touch with us today and discover how our mobility solutions will benefit you and your organisation. Call us at 6849 8118 or email us at dfm.sg@daimler.com to learn more. www.daimler-fleetmanagement.com.sg

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