Hrm 13 06 supplement

Free with HRM Issue 13.6

Annual guide to

Serviced apartments 2013

Featuring:

What truly matters to international assignees Family-friendly accommodation

Come home to paradise Designed by Pritzker Architecture Prize Laureate, Lord Norman Foster, The Club at Capella Singapore is a true masterpiece in style and form.

The Club at Capella Singapore offers 62 sea-facing suites, 10 penthouses and nine contemporary manors.

Each suite and manor is equipped with luxuriously-appointed facilities and offers a choice of breathtaking views of the South China Sea or lush greenery. The manors, each with their own swimming pool, allow you to enjoy modern tropical living at its best.

2013 Forbes Travel Guide

– Five-Star Hotel

2012 South East Asia Property Awards 2012 – Best Hotel Architectural Design 2012 Travel + Leisure World’s Best Awards – Top 100 Hotels Overall 2012 Travel + Leisure World’s Best Awards – Top 15 Resorts in Asia

To arrange for a private preview of your exquisite long stay experience, please contact our Club Managers at +65 6591 5015 / theclub.singapore@capellahotels.com.

The Club at Capella Singapore 1 The Knolls Sentosa Island Singapore +65 6591 5015

www.theclubcapellasingapore.com

NEWS

Serviced Apartments CHINA

SINGAPORE

Free internet at Frasers Frasers Hospitality has recently announced the launch of unlimited free Internet access across all of its properties worldwide.

The internet access is online 24 hours a day and kept secure, enabling residents to communicate across different time zones. The free service is also available at designated iMacs workstations within individual properties.

The new service follows closely behind the launch of the group’s new mobile website (www.frasershospitality. com). This website allows travellers to make reservations, modify bookings and have instant access to property information, special offers and promotions via their smartphones.

74%

of service apartment providers in the UK expected their businesses to increase during 2013 Source: Association of Serviced Apartment Providers survey

Prime rents in Dubai for luxury apartments have increased by

14.3%

this year Source: Knight Frank

UK

Hundreds of thousands wasted each year on accommodation Corporate travel buyers waste hundreds of thousands each year on accommodation. According to the Marlin Serviced Apartments Report, major corporate travel buyers managing accommodation for 100 travellers staying in London for 30 nights per year can save £277,350 (US$416,860) per annum simply by switching from hotels to serviced apartments.

Marlin Apartments’ calculations show that corporate buyers – large and small – can save between 30% and 40% on their accommodation costs by making the switch.

“As well as being significantly more cost effective than equivalent hotel stays, serviced apartments offer corporate travellers all of the facilities and benefits they are used to from hotel accommodation, plus they offer corporate travellers the freedom to spend their down time as they please rather than being tied to the inflexibility of a hotel stay,” commented Marlin Apartments’ managing director Susan Cully.

She added that through word of mouth and support from the Association of Serviced Apartment Providers, buyers and travellers are becoming increasingly aware of the multiple benefits that serviced apartments offer and “the sector is finally getting the recognition it deserves”.

China’s yearon-year travel budgets have increased by

10% to 15% for both multinationals and local firms this year

Source: Jiqin Fang, vice president and CEO of TMC Ctrip Computer Technology (Shanghai)

The number of Indian women travelling for business is set to rise

891%

by 2030 Source: Amadeus-Frost & Sullivan tourism industry report

85%

of business travellers would follow a travel brand on social media Source: The Embassy Suites Business Travel Survey

Ascott expands into Nanjing The Ascott Limited has secured a contract to manage its first serviced residence in Nanjing, China. Slated to open in the second half of 2014, the property will be named Citadines Baijia Lake Nanjing and will have approximately 290 apartment units.

Citadines Baijia Lake Nanjing will be located near the city centre in Jiangning District, which is home to Nanjing’s largest economic and high-tech zone. More than 2,000 foreign enterprises are based in Jiangning District.

The property is situated near a slew of facilities, including schools, restaurants, shopping centres, supermarkets, and Jiangning Hospital. The property is also next to a metro station, and a 15-minute and 25-minute drive from the Nanjing high-speed railway station and airport respectively.

“China is Ascott’s fastest growing market. It is also our strongest market where our revenue per available unit in 2012 increased by 15% over 2011,” said Chong Kee Hiong, Ascott’s CEO. “Besides building on our presence in tier one cities in China, we have been expanding into high growth cities where strong foreign investment has generated a large demand for serviced residences.

“Nanjing, the capital of Jiangsu Province, is one of these high growth cities, with an economy that expanded by an average of 17% per year over the past five years,” Chong added.

HONG KONG

Pay cuts drive down luxury-home rent rises Hong Kong’s foreign expatriates in the financial industry are counting their pennies more tightly. Cuts in their housing allowances have caused a dip in demand for luxury properties in the special administrative region, causing the rate of increase in rents for these houses to lag behind their mainland counterparts in Beijing, Shanghai and Guangzhou.

According to Knight Frank’s prime global rental index, Hong Kong’s rate of rent increase for luxury homes is ranked fourth among Asian cities, but the prices of property are still the world’s highest. Hong Kong posted a 3.7% year-on-year increase in luxury rents last year, while Beijing saw the highest average increase in Asia of 8.5%. This was followed by Shanghai (6.1%) and Guangzhou (4.7%).

With smaller budgets, expatriates are being forced to look for smaller apartments, thereby boosting rents for mass and mid-range housing, Patrick Chow, head of research at Ricacorp Properties, told the South China Morning Post. This is indeed reflected in the jumps in rent by an average of 16.8% in the low-end to mid-range market last year, Chow noted.

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PROFILE INTERNATIONAL HR

The Ascott Limited

Defining global living The Ascott Limited is the largest international serviced residence owner-operator with more than 22,000 operating serviced residence units in key cities of the Asia Pacific, Europe and the Gulf region. Over 8,000 new units are under development accounting for a total of more than 31,000 units in over 200 properties.

The company’s global presence means that executives need only work with one party for their accommodation needs wherever they travel for assignments.

The company’s three award-winning brands, which cater to different lifestyle needs, further ensure that there is a suitable apartment for every executive. Ascott residences offer discreet service in an exclusive environment, frequently welcoming top executives, government dignitaries and industry leaders. Citadines residences cater to savvy, independent travellers who want high quality accommodation that provide the flexibility to pay for the services they require. Designed for those with families, Somerset residences feature more children-friendly facilities such as playgrounds, indoor playrooms and children’s swimming pools.

All three brands of serviced residences are available in Singapore, and if you are finding accommodation here for yourself or your colleagues, choose from a total of five properties – Ascott Raffles Place Singapore, Citadines Mount Sophia Singapore, Somerset Bencoolen, Somerset Liang Court and Somerset Orchard.

These serviced residences in Singapore are centrally located and within close proximity to the Central Business District - a plus for executives as it saves them much travelling time. Conveniences like F&B, entertainment centres and even international schools

Somerset Liang Court Singapore

are nearby, catering to the needs of individuals as well as executives who are here with their families.

Beyond the prime location, excellent business connectivity and maximum comfort, executives will not just come back to an accommodation. Instead, they will return to familiar faces, welcoming surroundings and the assurance that their needs will be taken care of. There are even residents’ programmes such as city tours and workshops on local culture to help them settle in quickly.

These are just some of the ways in which Ascott goes the extra mile to make executives’ stay a memorable one. What’s here to stay, though, is the unique warmth and familiarity of home that the leader of the serviced residence industry has been renowned for around the world.

With such efforts it is no wonder that many have chosen Ascott as their preferred “home away from home” over the years.

The Ascott Limited Tel: 1800 272 7272 Email: enquiry.singapore@the-ascott.com Web: www.the-ascott.com 2

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NOW DEFINING GLOBAL LIVING IN SINGAPORE

Our Serviced Residences in Singapore Ascott Raffles Place • Citadines Mount Sophia Somerset Bencoolen • Somerset Liang Court • Somerset Orchard

Ascott Raffles Place Singapore

Citadines Mount Sophia Singapore

Somerset Liang Court Singapore

From the spacious exclusivity and refinement of Ascott to the vibrancy of independent city-living at Citadines, or the pampering touches for the family at Somerset, there is an Ascott serviced residence designed to make you feel at home. Because life is about living.

For further information and global reservations, please visit www.the-ascott.com or call 1800 272 7272 (Singapore toll-free) The Ascott Limited is a member of CapitaLand. It is the largest international serviced residence owner-operator with over 200 properties in more than 70 cities across Asia Pacific, Europe and the Gulf region. It operates three award-winning brands Ascott, Citadines and Somerset.

FEATURE

Serviced Apartments

FAMILY FIRST

Serviced apartments give relocating families not just somewhere to stay, but a place they call home in an otherwise foreign land. HRM explores the accommodation options out there

By Vivien Shiao Shufen

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For families that are relocating, nothing can be more daunting than choosing the right place to stay. In a foreign location where nothing is familiar, it is crucial that the choice of residence is one that can accommodate the needs of every family member.

In Singapore, a myriad of options are available, making the decision even more challenging. However, most agree that compared to hotels, serviced apartments are a more suitable choice for relocating families – for several compelling reasons.

“A serviced apartment provides the expatriate the flexibility to flow into a routine of doing family chores and having family meals at home once more,” says Henrietta Chong, General Manager, Great World Serviced Apartments.

“Dissimilar to a hotel which has limited space, families can cook their own meals and wash their own laundry and enjoy the relative spaciousness of serviced apartments. It effectively allows them to sustain a level of their routine life, making settling in a different culture and country a little less painless,” she adds.

Meeting every need Relocating families have many requirements as they seek the perfect ‘home away from home’ experience.

“They are looking for the convenience of modern hotel facilities, the comfort and privacy of a home, and access to local cultural immersion opportunities – all while trying to cope with operating outside their regular comfort zone,” says Andrew Donadel, General Manager, Pan Pacific Serviced Suites Beach Road.

Pan Pacific Serviced Suites Beach Road is one option that is ideal for families travelling together. The suites combine the flexibility of apartment living with the service of hotels, offering security and housekeeping options to ease a family into their new surroundings.

Families get a bigger living and working area than they would in some hotels. This includes a kitchenette and living room properly furnished with comfortable fittings and appliances, allowing guests to relax and work in a comfortable ‘home away from home’ environment.

The Pan Pacific suites also provide a 24-hour Personal Assistant (PA) service to further enrich each resident’s

Orchard Scotts Residences – Living Room

experience and help tailor services to their needs. This team of PAs will help residents to assimilate into their new surroundings, helping them to connect to both business and social networks as they settle into Singapore.

“They can help with a wide range of tasks from general concierge services to the purchase of groceries, or even recommending international schools located nearby,” he says.

Many relocating families want a ‘homely’ feel to help guests acclimatise to the local environment and culture, says Tan Chia Hui, Head of Sales and Marketing of Serviced Residences, Far East Hospitality. Aside from facilities and personalised services, Far East Hospitality’s nine serviced residences in Singapore meet some starkly different needs.

A bonus feature are the in-house lifestyle programmes where expats get the opportunity to interact with each other.

“Orchard Scotts Residences has manicure and pedicure parties for the ladies, as this gathering is a good opportunity for them to meet and establish a network in Singapore,” says Tan. The choice of location is another important consideration.

While singles may prefer to live near to their workplace in the city centre, most families prefer having a bit of distance so that they can strike a balance between work and family life.

“Apartments tend to be bigger and more spacious the further they are located from the central business district,” says Chong of Great World Serviced Apartments. “Thus, serviced apartments and their complimentary shuttle bus services then become a convenient ‘must-have’.”

Kids first

Pan Pacific Serviced Suites – Living room

For any relocating family, the needs of children are important as the experiences of these young ones can seriously affect how successful the relocation assignment turns out.

For families, Far East Hospitality’s Village Residence Robertson Quay has introduced a small petting zoo where guests are able to engage with pets such as rabbits during their stay.

Top things to consider for relocating families: • Cost of living comparisons • Housing • Moving expenses • School options • Accessibility to work • Cultural adaptability

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FEATURE

Serviced Apartments

Top service does not always have to

cost a bomb

“This will be a new and interesting way for the property to continue engaging and delighting its guests, especially those with kids,” says Tan. Leisure facilities at Orchard Scotts Residences include a basketball court, two tennis courts with complementary lessons for adults and children each week, a children’s play park, and a swimming pool.

The team also organises many activities and social events for guests, providing opportunities for new families to get to know other fellow residents. Examples of past activities include the Chinese New Year party with lion dance performance, Diwali night with Bollywood dancing, the Mid-Autumn Festival party, Mother’s Day treats, and flower arranging demonstrations.

For families with young children, Great World Serviced Apartments is a suitable choice. It has a Kids Lounge with a combination of indoor and outdoor playgrounds and a wading pool. There are also regular children’s activities which give children opportunity to socialise.

Older children benefit from having a shopping mall right next door, with eateries and cinemas. This is ideal as it gives them space to go wandering and their parents’ a peace of mind.

Relocation is also made easier for young children if they are able to bring their pets along from their homeland. One unique aspect of Great World Serviced Apartments is that it is a pet-friendly one. Families are free to own pets, with walkways nearby for the pet’s exercise, and pet shops and supply stores also in close proximity.

At Pan Pacific Serviced Suites Beach Road, children and the young at heart can enjoy a host of lifestyle facilities, from the cosy resident’s living room with a library to the gaming corner equipped with an X-Box game console. It also comes with a state-of-the-art fitness centre and rooftop swimming pool.

Family situation a key contributing factor to assignment failures It is imperative that HR evaluates each relocating employee’s family situation, and provides support for the family as a means of minimising assignment failures. Given the significant costs associated with international assignments, HR cannot afford not to maximise the chances of success, and happy families make for more effective expatriate staff.

Great World Serviced Apartment – Living Room

Managing costs For relocating families to ascertain if a serviced apartment is a good fit and value for money, experts advise they ask as many questions as possible up front. It is best if the correspondence is done way before check-in as doing so as to allow needs to be met, especially if they are unusual requests.

“When a reservation has been made, mobility managers or HR should provide as much information as accurately as possible,” says Chong. “For example, the correct age of the children will ensure that children amenities are arranged prior to check in. If any of the family has special medical needs like a severe allergy to nuts or dust, then the apartment has to be cleaned not just thoroughly, but by a specialist.”

Contrary to popular belief, top service does not always have to cost a bomb.

“Serviced apartments can be more economical than long term stays at hotels, and they also provide additional benefits,” says Donadel. “They provide bigger living and working areas than some hotels, and our two-bedroom suites are ideal for families as they allow communal living.” Chong agrees that serviced apartments can be value for money.

“Cost is almost always a consideration and in a small island city like Singapore, space equates to cost – every square foot is a cost to the organisation,” she says. “If due diligence is conducted, accommodation a mere five or 10 minutes from the central business district or Orchard Road can be newer, bigger and cheaper.”

Table 3: Top Three Reasons for Assignment Failures RANK ASIAN COMPANIES

EUROPEAN COMPANIES U.S. COMPANIES

1

Family/Personal Situation (53%)

Family/Personal Situation Job Performance (79%) Issues (69%)

2

Job Performance Issues (44%) Job Performance Issues (64%) Assignee’s Inability to Adapt to a Host Country’s Culture/Social Environment (44%)

Family/Personal Situation (52%)

3

Language Barriers (38%)

Voluntary Assignee Turnover (45%)

Voluntary Assignee Turnover (43%)

Source: Towers Watson 2011 Talent Mobility Study

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Orchard Scotts Residences – Dining Area

PROFILE

The Club at Capella Singapore

In search of space in land scarce Singapore Burgeoning economies such as Singapore attract expatriates from all over the world and from all sorts of industries. While globalisation has made the world smaller and more interconnected, relocation is still never an easy feat.

Undeniably, it is exciting for some to explore a new country and its culture and environment; however relocation also comes with a lot of hassles and concerns.

Safe to say, accommodation is probably one of the most thought about and researched topics when moving out to a new country.

In land scarce Singapore, the likelihood of finding a spacious home with gardens and private outdoor spaces like what many foreign expatriates are used to is becoming increasingly difficult. Adding to that, is the fact that we live in a cash rich but time poor society today, making it difficult to maintain a house.

While different individuals would have different preferences and needs, few things remain near the top of anyone’s concerns, such as accessibility and security. As such, the draw for a serviced residence is increasingly alluring, because of the convenience that comes with it.

Serviced residences in Singapore offer their tenants the promise of preferential services coupled with a convenient location in the heart of the city. However, is this really enough to quell the “culture shock” an expatriate in a foreign country might experience? Not surprising, many expatriates still want something that reminds them of home.

A private abode away from the city with the luxury of a rare Singapore commodity, space, The Club at Capella Singapore is the only serviced residence in Singapore to

Exclusive clubhouse facilities

Manor Dining Room - Capella Singapore

offer a selection of one to four bedroom suites, two story penthouses and standalone private manors, each fitted with a private swimming pool. Residents of The Club will enjoy a vast personal living space set in an inspiring natural setting surrounded by flora and fauna.

Residing on 30 acres of lush tropical landscape, The Club at Capella Singapore offers residents the largest, most luxurious accommodation on the private and exclusive Sentosa Island. Turning the dream of island living in Singapore into reality, each unit presents magnificent views of the verdant gardens or the iridescent South China Sea, making it easy to forget the stress of city life, which is actually just minutes away.

The Club at Capella Singapore sets the perfect example of marrying all the needs and wants of busy expatriates.

Beyond enjoying the luxury of space, residents also have access to the services and facilities of the award-winning Capella Singapore. With the personalised attention granted

by Club Executives and the 24-hour concierge services of the hotel taking care of the little details, it is easy to slide into a new pace of life.

The Club at Capella Singapore 1 The Knolls Sentosa Island Singapore Tel: +65 6591 5015 Email: theclub.singapore@capellahotels.com Web: www.theclubcapellasingapore.com

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PROFILE INTERNATIONAL HR

Far East Hospitality

A cut above the rest For travelers who appreciate the finer things in life, consider a stay with Far East Hospitality. With nine serviced residences in Singapore and one in Kuala Lumpur, Malaysia, it has a variety of accommodation options that will suit every taste.

If luxury is what you desire, the Orchard Scotts Residences is one option. Set in 2.5 hectares of beautifully-sculptured gardens with wide-open spaces, pavilions and pools, it has set the benchmark for luxury serviced apartments.

Conveniently located at the entrance of Singapore’s famous Orchard shopping district, Orchard Scotts Residences is steps away from the country’s best dining areas, mega malls and entertainment options. For guests here on business, the serviced residence provides a free shuttle service to Orchard and Dhoby Ghaut MRT stations, Raffles Place, Suntec City and The Central every weekday morning. Such ease of transportation links is just one of the factors that make Orchard Scotts Residences so desirable.

There are 207 lavishly furnished apartments ranging from onebedroom suites to the stunning 4,000 sq ft penthouses. All featuring breathtaking views of the Orchard Road skyline, the serviced residences are just close enough to the action, but private enough to feel like a peaceful sanctuary within.

The four-bedroom penthouse is the ultimate accommodation for families Orchard Parksuites Loft Room seeking to live the high life, with

Orchard Scotts Residences 8

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generous unit sizes ranging from 2,939- 3,218 sq ft. With its well-designed layout and amenities, the serviced apartment can accommodate family and loved ones, without compromising on personal space. They are fully equipped with everything needed for a comfortable stay, including wireless broadband internet access, cable TV channels, three LED TVs, individually controlled air-conditioning and a fully-equipped kitchen.

Orchard Scotts Residences has various top facilities in Singapore such as four swimming pools for residents to choose from and a gym with state-of-the-art equipment.

There is even a wine cellar in the serviced residence for residents to store their vintage collection.

Another luxury serviced residence option by Far East Hospitality to consider is the nearby Orchard Parksuites.

For those who desire to be in the thick of action, the serviced residence is a one-minute walk to shopping malls in Orchard Road. In fact, Ngee Ann City and Wisma Atria are located just in front of Orchard Parksuites, with Ion Orchard just on the left.

Pick from its exclusive collection of 225 apartments, ranging from contemporary one-bedroom lofts to its luxurious penthouses. To sweeten the deal, complimentary breakfast, daily housekeeping and a full-equipped business centre are among the many guest services that are available to make residents’ stay more comfortable.

For couples or travelers staying alone, the one-bedroom loft is an excellent choice as it provides the option of loft living. With its high ceiling and bay windows, the apartment feels more spacious than it is, with a unit size of 635-829 sq ft. The lofts are well-equipped with thoughtful amenities such as cable TV and free Wi-Fi. Orchard Parksuites has plenty of amenities for residents to refresh and relax such as its swimming pools, luxurious Jacuzzi and sauna and steam rooms. For those who prefer to work out a sweat, there are tennis courts and a gym which is decked with an extensive range of equipment and weights.

For residents who enjoy throwing parties and socialising, there are BBQ pits available for social gatherings or informal business events, making the residence ideal for families as well.

Designed for the discerning traveler, the serviced residences at Far East Hospitality are not just elegant and stylish, but provide an ideal home away from home experience that will not be easily forgotten.

Far East Hospitality Email: reservations@fareast.com.sg Web: www.stayfareast.com

PROFILE INTERNATIONAL HR

Frasers Hospitality

International Gold-Standards

Fraser Residence Orchard, Singapore

Frasers Hospitality Pte Ltd (Frasers), the hospitality arm of Fraser & Neave Limited, is one of the world’s leading extended stay hospitality brands that constantly strives to provide excellent service and innovation to meet the evolving needs of the corporate traveller. Since its inception in 1998, Frasers has been growing rapidly from an initial 412 residences in Singapore to more than 13,000 residences worldwide.

A visionary company, Frasers has 77 properties, including those in the pipeline, in 41 key gateway cities in Europe, North Asia, Southeast Asia, Asia Pacific, the Middle East and Australia by 2015 through its branded lifestyle offerings, which include Frasers Gold-Standard luxury serviced residences (Fraser Suites, Fraser Place and Fraser Residence); Modena, a 4-star serviced residence for Frasers Hospitality 491B River Valley Road, Level 8 Valley Point, Singapore 248373 Global Reservations: +65 6898 0800 or Singapore Toll-free: 1800-FRASERS (372 7377) Fax: +65 6415 0519 Email: reservations.global@ frasershospitality.com Web: frasershospitality.com 10

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Capri by Fraser, Changi City / Singapore

‘road warriors’; and the new hotel residence, Capri by Fraser, which caters to the e-generation.

Frasers’ intrinsic understanding of the importance of quality service and the unique needs of business executives is reflective in the number of industry accolades it has garnered to date, which most recently include the World’s Leading Serviced Apartment Brand by World Travel Awards, Corporate Housing Provider of the Year by Asian Expatriate Management and Mobility Awards, Leading Serviced Apartment and Suite by Indonesia Travel Tourism Awards, and Best Serviced Residence by Business Traveller China.

With numerous awards adding to its achievements, Frasers continues to make its mark on the international hospitality scene with its strong vision for growth and exceptional service offerings.

Modena Jinjihu Suzhou

PROFILE INTERNATIONAL HR

Oakwood

The colors of Oakwood Oakwood introduces new colors for its three brands in Asia Color evokes emotions. They bring out feelings and recall impressions.

Oakwood’s new brand colors are built on the belief that the right color establishes the environment where memorable experiences occur. The color for each brand tells their story. From the rich and luxurious teal of Oakwood Premier, to Oakwood Residence’s warm and relaxing green, to the fresh and modern orange of Oakwood Apartments; the colors represent their values, their uniqueness and their personality.

Colors campaign Oakwood is celebrating their new colors with an exciting campaign

More details and all activities can be seen on the campaign microsite www.oakwoodasia.com/colors

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designed to reach out to customers, clients and their own associates to get them to interact with the colors through various activities.

Colorful prizes and offer ‘What’s my Color’ contest invites the public to share what the colors mean to them. Participants can share their stories in words, through a photo or a video.

Monthly winners get an iPod Nano, in a variety of colors, and a two-nights’ stay.

Oakwood’s Colors of Summer promotion offers great deals for anyone who wants to take advantage of fantastic offers to experience what serviced living is all about in any of the 25 Oakwood properties in Asia.

Colorful personalities and events The campaign also features a blog for and by Oakwood associates where employees with interesting hobbies, intriguing abilities or other colorful talents can share their story.

At the Oakwood apartment properties themselves, guests get to interact with and embrace the new brand colors in themed resident activities, food and unique gifts.

FEATURE

Serviced Apartments

What

truly matters to assignees

International travellers are spoilt for choice when it comes to serviced accommodation for long-term assignments. HRM examines the key features, facilities and services that truly matter and how some providers are going the extra mile to woo long term guests

By Sumathi V Selvaretnam

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FEATURE

In the Cartus survey, respondents were asked to rank the challenges they faced in managing their overall global relocation programmes. Here in Singapore, housing ranked third, with 41% considering it a significant challenge.

With so many providers in the market, finding the right serviced apartment provider thus becomes an important consideration for companies sending their staff to this part of the world. Such residences offer employees a “home away from home” and have a strong bearing on their employees’ overall performance and productivity at work.

Top requirements

International assignments have been growing in number despite an uncertain global economy.

Companies reporting growth in international assignee populations increased by nearly 50% in 2012, when compared to the previous year, according to the 2012 Global Relocation Trends Survey report by Brookfield Global Relocation Services.

Another report, the 2012 Global Trends in Relocation: Biggest Challenges Survey by Cartus has revealed that Singapore, together with the US and China heads the list of destinations receiving assignments over the past two years.

Location is a critical factor in the choice of a serviced apartment. Expatriates and business travellers typically seek properties in prime city locations, within or near central business districts, embassies, retail, dining and entertainment facilities, and with easy access to transport networks Space is next on the list in land-scarce Singapore.

According to Eric Ow, from the marketing communications team at Oakwood Asia-Pacific, one of the most attractive features in a serviced apartment is room to move. “Given a choice, no one wants to feel ‘cramped up’ due to the limited space they are forced to live in, ” he says.

Spacious living units enable residents to get creative with their space, providing extra room for additional cupboards, a foosball table, a pet’s corner or even a putting green, adds Ow. Security is another top concern, says Tan Boon Khai, Regional General Manager for Singapore and Malaysia, The Ascott Limited. All Ascott properties have stringent security measures in place. These include 24-hour security services, closed circuit television surveillance and electronic key card access for lifts and apartments. “As our serviced residences cater mainly to expatriates or business travellers on project assignments, there is lower guest turnover and human traffic on a daily basis. This provides greater privacy for our residents and it is easier for our staff to identify unfamiliar visitors,” Tan adds.

Well-thought out amenities, such as a fully-equipped kitchen, can also help residents feel at home, Ow says.

“After a while, you just get tired of eating out and want to have something from home or that you can make yourself,” he says. “And I don’t mean just heating food up in a microwave.” Kitchens with stoves, rice cookers and ovens enable residents to whip up anything from fried noodles to a full Thanksgiving dinner.

Apartments equipped with a washing machine and dryer are also well-received, Ow says. “Travellers tend to pack light and not every piece of clothing needs to be sent out to be cleaned. Our guests and residents enjoy the choice of doing their own laundry.”

Location

is a critical factor in the choice of a serviced apartment

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FEATURE

Serviced Apartments Supporting the busy executive

Moving into a new city can be a

culturally and socially daunting experience for some international assignees

The availability of business support facilities and internet access are two more plus points for today’s savvy business travellers. Ascott properties in Singapore offer free internet access to all residents. “In addition, wireless internet (WiFi) access is available in most apartments and in common areas such as the lobby and residents’ lounge of our properties, making it easy for our residents to stay connected to work and family,” says Tan. The properties also feature an ‘Internet Corner’ that comes equipped with a laptop or desktop computer that residents can use at their convenience.

For more formal arrangements, meeting room spaces are available at Ascott Raffles Place Singapore. These come well-equipped with video conferencing facilities, WiFi connectivity and full secretarial support.

Over at Oakwood, all properties include a fully functional business centre. These are equipped with computers, printers, photocopiers, fax machines and mailing services that create an office-like environment for guests. “Our business centre also offers secretarial services for transcription requirements,” says Ow. Many long-term guests at Oakwood’s properties also turn part of their apartment into a home office. “We will assist them to set up the area, with an extra router and power cable so that they can comfortably work from the privacy of their own home,” Ow says.

Thoughtful extras Serviced apartment providers are also constantly finding ways to offer features and amenities that set them apart from their competitors.

Type of international assignees • Long-Term Assignment: Relocation from one country to another for the length of assignment – typically one year or more • Short-Term Assignment: Relocation from one country to another for the length of assignment – typically up to one year • Developmental: An assignment – generally short term – with the major objective of broadening the experience of an employee and providing for career-development • Localisation: Integration of an employee into the compensation and benefits system of the host country, typically following a long-term assignment and continuing for an indefinite period • Intra-Regional: Policies designed specifically for assignments between countries within a designated region (for example, within Asia-Pacific), often with a reduced benefit objective • International Commuter: An employee who works in the country of assignment but commutes frequently to their home country • Extended Business Travel: An employee who does not relocate, but travels regularly to an international location for extended periods • Permanent International Transfer: A one-way relocation from one country to another for an indefinite period Source: 2012 Trends in Global Relocation:Biggest challenges Survey by Cartus 16

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Some properties are pulling out all the stops in providing guests with a top-end living experience. At Ascott, all serviced suites are elegantly furnished with stylish living areas, luxurious bedrooms, bathrooms with L’Occitane toilettries, a fully-equipped kitchen with Gaggenau appliances, and a Nespresso coffee machine. “Our suites are also equipped with state-ofthe-art entertainment systems including LCD televisions with satellite and cable channels, and a BOSE home entertainment system,” Tan says.

For a good night’s sleep, Ascott also offers residents a pillow menu that allows residents to select a pillow that best suits their needs.

Other providers such as Oakwood go the extra mile to customise accommodation options to the needs of residents. Its team can, for example, help to child-proof an apartment or create additional facilities for pet owners.

Guests and residents at Oakwood also benefit from ‘flexible meal plans.’ According to Ow, there are guests who work on western-hemisphere time and do not make it for breakfast during the allotted hours. “Even though breakfast is the only meal included in their rates, we make them lunches or dinners to suit their body clocks – this is very much appreciated by them,” he says.

Settling in Moving into a new city can be a culturally and socially daunting experience for some international assignees.

In such situations, a little bit of assistance from the serviced apartment provider can go a long way in ensuring a smooth transition.

Oakwood properties in Asia hold ‘neighbourhood’ programmes where a newcomer is provided with an orientation of the area. This shows them where to buy groceries and food as well as access medical facilities or entertainment options. “ In addition, we’ve developed a mobile application called Oakwood Neighborhood that pinpoints your location and tells you not only what is close to the Oakwood you’re in, but how to get there and tips about the place (like whether you can haggle for a discount or which doctor to ask for),” says Ow. The app is available for download on both iPhones and Android phones.

To help long-stay guests and residents who are new to the city navigate their environment, Ascott offers a dedicated team called ‘the Ascott Hosts’. They contact guests before their arrival and set up the apartments in the guest’s preferred manner. They are available 24 hours a day for personalised attention and assisting with things like business services, grocery shopping, and local tips. “They are here to help executives settle into a new city and environment easily,” Tan says.

Ascott also offers two-way airport transfers for its long-staying guests. To further extend the welcome, a hamper of snacks, tea, and coffee are placed in the apartments.

PROFILE

Daimler Fleet Management

Your lease of freedom Driving with a complete peace of mind Buying a car in Singapore just got harder. In February 2013, the Singapore government introduced new cooling measures to restrict the car loan quantum to 50% or 60% of the car’s price depending on the model, and a maximum finance tenure of five years. The same rules apply to companies looking at purchasing and financing a corporate car.

For many companies and individuals, the high cash outlay makes driving a car in Singapore more expensive and presents a huge opportunity cost. Factor in the fact that the car’s Certificate of Entitlement (COE) expires after ten years and you find yourself driving a depreciating asset which puts you, more often than not, in a negative equity situation.

Already discouraged by the cost of buying a car? Try leasing instead!

As a leading player in the automotive leasing and fleet management industry in Singapore and 40 other countries worldwide, Daimler Fleet Management is an experienced provider of mobility solutions for many SMEs and MNCs. Whether you have a clear view of your mobility needs or would welcome an in-depth review of your requirements, the dedicated Daimler Fleet Management team will help you to identify and develop the most cost efficient solution to add maximum value to your business. Their promise: focus on your people and your business, whilst we manage your cars.

In addition to not having to worry about the car’s future value, car leasing will relieve you from the administrative tasks of managing your cars so that you can focus on your core business activities while your employees can drive with a complete peace of mind.

A Comprehensive Fleet Selection Individual challenges require individual solutions. That is what matters to your business and to your drivers – and with an extensive range of passenger cars and commercial vehicles to choose from, you are certain to find a solution that satisfies both needs at a time.

You desire to remain flexible. Daimler Fleet Management’s comprehensive fleet and mobility solutions ensure that you do. So get in touch with them today and find out how Daimler Fleet Management can assist you, your company and employees in managing vehicle requirements.

Products and Services With the full service lease, you enjoy the benefits of personal mobility at a flat monthly fee. This comes inclusive of the full maintenance and servicing of your vehicle throughout the lease tenure, a replacement vehicle during scheduled maintenance, mechanical and accident repair, a comprehensive motor insurance and a 24/7 customer care service, which includes roadside assistance. All cars come with unlimited mileage usage and cross border driving into Peninsular West Malaysia is allowed.

These solutions remove the financial risks of owning a car such as the car’s depreciation, being a non-revenue generating asset on books and any negative equity situation at disposal time, thus enabling you to plan and budget for fixed costs instead.

Daimler Fleet Management Singapore 3 Temasek Avenue, #29-06 Centennial Tower, Singapore 039190 Tel: +65 6849 8118 Fax: +65 6849 8888 Email: dfm.sg@daimler.com Web: www.daimler-fleetmanagement.com.sg ISSUE 13.6

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Great World Serviced Apartments

A new look

for your comfort

Visit us at www.greatworld.com.sg to get a pictorial walk through of our residence.

Great World Serviced Apartments 2 Kim Seng Walk, Singapore 239404 Tel: (65) 6722 7000 Sales: (65) 6722 7766 Fax: (65) 6722 7001 Email: apartments@ greatworld.com.sg Web: www.greatworld.com.sg

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Since its inception in 1997, Great World Serviced Apartments has been an ideal place to stay for thousands of expatriates, travelers and Singaporeans seeking both short-term and permanent accommodation.

Located in the prime River Valley residential district on the edge of the Singapore River, the Great World Serviced Apartments is an approximate five-minute drive away from the main shopping belt of Orchard Road and the Central Business District. It is also easily accessible to major roads and expressways. The apartments straddle the riverside recreational areas of Boat Quay, Clarke Quay and Robertson Quay, giving residents plenty of entertainment options.

Great World Serviced Apartments offers penthouses and apartments with balconies from the 31st to the

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34th floor. Exquisitely furnished, residents on these floors can entertain friends over a BBQ against the backdrop of spectacular views of Singapore; and dwell in the pleasures of a Jacuzzi spa pool in the penthouse balcony. These penthouses come with two, three or four bedrooms with sizes ranging from 1100 sq ft to 2200 sq ft.

Each apartment is fitted with the essentials of a home. All you have to do is to check-in with your suitcase and your new place is ready to welcome you. Features in each unit include two colour televisions, an entertainment system and DVD player, two separate telephone lines (both with DID direct access numbers and voice-mail messaging), a hairdryer and an electronic personal safe.

Great World Serviced Apartments is resort-style living at its best.

Residents can enjoy an invigorating workout at the huge and brand new gymnasium, near Olympic-sized swimming pool, tennis court and basketball half-court. Other recreational facilities include steam rooms, an outdoor Jacuzzi, a sauna, a children’s wading pool, Kidz Lounge and Pool Lounge. Dogs, cats, rabbits and other pets are also warmly welcomed at the apartments.

Residents enjoy exclusive shopping discounts at the Great World City Shopping Centre located right next door. Measuring 400,000 square feet, the mall houses a supermarket, cineplex, numerous food and beverage outlets as well as retail shops featuring popular fashion labels. It is an ideal place to unwind over a cup of coffee with your new friends made here at the Great World Serviced Apartments!

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Residences at Reflections

Urban waterfront haven beckons Residences at Reflections paves the way for an enviable waterfront lifestyle in the exclusive enclave of Keppel Bay

Reflections at Keppel Bay

Residences at Reflections is a collection of 151 fullyfurnished apartments ranging from cosy two-bedroom suites to a lavish penthouse. These luxurious residences are part of Reflections at Keppel Bay, which is designed by world-celebrated architect Daniel Libeskind.

Residences at Reflections enjoy the rare confluence of location strengths. Reach your office in the city and Central Business District within five minutes by car, then retreat home to a host of entertainment and dining options at Marina at Keppel Bay; Singapore’s largest retail and lifestyle hub, VivoCity; or even Sentosa. Residents also enjoy the convenience of connecting to different parts of Singapore via the Circle Line’s Telok Blangah and Northeast Line’s HarbourFront MRT stations.

Each apartment is finely furnished to meet the taste of discerning residents. From the finest marble to the splendid imported oak floor, to the designer kitchen and bathroom wares, we ensure nothing but the best at Residences at Reflections.

The clubhouse and condo facilities at Reflections at Keppel Bay with a picturesque view 20

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Marina at Keppel Bay

Residents can look forward to a myriad of lifestyle options, both on land and water. On its expansive grounds are the visually-stunning clubhouse and gymnasium that open out to Keppel Bay and the sea. Leveraging its unique waterfront locale, the extensive range of amenities – including an Olympic-length swimming pool, two Jacuzzi pools, two tennis courts, five BBQ pavilions and jogging pavement – is spread across the entire development.

Available for corporate and private leasing, Residences at Reflections offers full condominium services and residents-only exclusives such as housekeeping, maintenance support, airport transfer, complimentary scheduled shuttle service to MRT stations, key business and shopping districts, a complimentary car parking lot per unit and complimentary breakfast.

Residents will also enjoy access to the multi-award winning Marina at Keppel Bay where luxurious mega yachts berth. Be one of the privileged to enjoy exclusive membership benefits including special discounts at the waterfront restaurants, access to the bay-fronting member’s lounge, The Wine Glass, as well as charters onboard Marina at Keppel Bay’s three luxurious yachts – The Admiral, Endeavour and Venture.

Experience the ultimate in urban waterfront living at Residences at Reflections.

Residences at Reflections For reservation and enquiries, Tel: (65) 6376 3400 Fax: (65) 6376 3401 Email: enquiries@residencesatreflections.com.sg Web: www.residencesatreflections.com.sg

FOR

LEA

SE

Come home to one of Singapore’s most coveted waterfront addresses.

Now available for leasing.

Breathtaking ocean vistas. Vibrant waterfront playground. Luxurious urban lifestyles.

Residences at Reflections opens up a new dimension to waterfront living.

Residences at Reflections presents a unique opportunity to expand your incomparable lifestyle. With 151 fully-furnished apartments ranging from cosy two-bedroom suites to a lavish penthouse, Residences at Reflections is your home away from home. Our meticulous attention to detail, uncompromising service and full suite of amenities ensure you receive only the best.

Located in the most vibrant and prestigious southern part of Singapore, residents enjoy easy and direct access to the city and central business district. Residences at Reflections’ proximity to Sentosa Island, Singapore’s largest retail and lifestyle hub, VivoCity and trendy dining venues invite residents to savour unique pleasures and a limitless variety of leisure options in this exciting cosmopolitan city.

Welcome home to Residences at Reflections, life’s haven by the bay.

Residences at Reflections 1 Keppel Bay View, Reflections at Keppel Bay, Singapore 098402 For enquiries and reservations, please call (65) 63763400 or enquiries@residencesatreflections.com.sg

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8 on Claymore Serviced Residences

A haven for personalised services

8 on Claymore Serviced Residences 8 Claymore Hill, Singapore 229572 Tel: (65) 6737 8388 Fax: (65) 6737 8688 Email: info@8onclaymore.com.sg Web: www.8onclaymore.com.sg Facebook: www.facebook. com/8onclaymore

8 on Claymore Serviced Residences is synonymous with personalised services, boasts an ideal location, and is aimed at both business and leisure travellers in need of quality longer term accommodation in Singapore.

Managed by the five-star award-winning business hotel, Royal Plaza on Scotts, 8 on Claymore Serviced Residences hopes to deliver the intangibles that make guests feel at home.

8 on Claymore Serviced Residences is situated at the heart of Orchard. A gourmet 24-hour supermarket, banking services and world-class healthcare services are all within walking distance with easy accessibility to Orchard Mass Rapid Transit (MRT) train station connecting you to the rest of the city. If shopping is on the agenda, different malls offering a wide selection of retail, dining and entertainment experiences are just at the guests’ doorstep.

Patrick Fiat, General Manager and Chief Experience Officer (CEO) of 8 on Claymore Serviced Residences, remarked, “8 on Claymore Serviced Residences is your home on Claymore Hill – we want our guests to have a memorable experience with us and have stories to tell about Singapore, about the property and about our staff when they are finally home. We like to address them by their first names, understand their distinctive preferences and create unforgettable and sometimes, amusing experiences for them. This is our benchmark and definition of personalised services in hospitality at 8 on Claymore Serviced Residences.” Fiat is also the General Manager for Royal Plaza on Scotts.

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8 on Claymore Serviced Residences, the flagship serviced residence under Summit Serviced Residences™ of Preferred Hotel Group™, offers 85 varied units of living spaces configured to accommodate different travellers and residents. From chic studios, two- or three-bedroom residences to a spacious penthouse, all units are furnished with a washer and dryer, and a well-appointed kitchen with superior appliances that provide guests with the choice of cooking and entertaining at home.

At 8 on Claymore Serviced Residences, Guest Services Executives welcome guests with a personalised orientation tour and impeccably attend to their needs with round-the-clock in-room dining service for their entire stay. Other privileges include a thoughtful welcome hamper with essential items as well as L’Occitane’s Verbena body and hair care collection to help guests relax and energise after their travels. Buffet breakfast is served daily with continental breakfast served on Sundays and Public Holidays at the Residents’ Lounge. Housekeeping services are available from Mondays to Fridays. Complimentary high speed Internet and a wide selection of cable channels are provided in all residences.

In addition, 8 on Claymore Serviced Residences offers resort-style elements such as an outdoor pool with an open air deck, cabanas and a barbeque area set in tropical surroundings. There is also a state-of-the-art gym with Technogym equipment and a children’s pool so that the kids are not left out on the fun.

Residents’ Lounge exterior

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Le Grove Serviced Apartments

Home away from home Offering a wide selection of residential properties on short-term or long-term property lease in Singapore, City Developments Limited presents Le Grove Serviced Apartments, a residence designed for busy discerning executives looking for a perfect city sanctuary to ease their homesickness - the perfect home away from home.

• Tranquil, quiet and exclusive suburban atmosphere, yet the big city experience of Orchard Road is literally around the corner, where all conveniences are within easy reach • Spacious bedroom with a super king-sized bed as well as ample wardrobe and storage space. Glorious openconcept kitchen with microwave oven and crockery, solid teak ornate tables, custom-made couches and sophisticated colours all matched to perfection • Housekeeping and linen services (Available Monday to Saturday except Public Holidays)

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• Daily complimentary Continental Buffet breakfast provided (Available Monday to Friday except weekends & Public Holidays) • Hourly shuttle to and from Orchard and Suntec area

For more information, please visit www.legrove.com.sg.

To arrange for private viewing appointments, please contact: Tel: (65) 6732 2212 Email: legrove@cdl.com.sg

5/3/13 1:51 PM

PROFILE

Shangri-La Apartments

Sanctuary within a sanctuary Shangri-La Apartments, Singapore is situated within the grounds of Shangri-La Hotel, which is widely acknowledged as one of the world’s best business hotels. Combining all the comforts of home, the apartments offer services by one of the most and renowned hotels in the world, in true Shangri-La tradition.

Located in the heart of the city, Shangri-La Apartments is just minutes away from Singapore’s main shopping and entertainment district of Orchard Road.

Recreational facilities at Shangri-La Hotel, Singapore are simply unsurpassed in variety. In the midst of beautifully

landscaped grounds are tennis courts, a large outdoor swimming pool and jacuzzi, a state-of-the-art Health Club and Singapore’s first CHI, The Spa at Shangri-La that draws inspiration from the origins of the Shangri-La legend, a place of peace, enchantment and well-being.

The hotel also offers exceptional dining options at award-winning restaurants. These include international, classic Cantonese and authentic Japanese cuisine as well as an indulgent high tea. The hotel’s international buffet The Line, offers a 410-seater restaurant with a variety of cuisines from 16 theatre kitchens.

Residents at Shangri-La Apartments, Singapore can enjoy signing privileges at the Shangri-La Hotel and free membership at the hotel’s Health Club.

For more information, visit www.shangri-la.com/singapore

Shangri-La Apartments 1 Anderson Road, Singapore 259983 Tel: (65) 6213 4635 Fax: (65) 6734 0073 Email: serviceapartment. sls@shangri-la.com

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Fraser Place Manila

The heart of

cosmopolitan living An oasis of space, security and impeccable service - with a touch of “tropical zen” - Fraser Place Manila occupies a prime location in Metro Makati’s Central Business District.

All 89 spacious apartments feature gorgeous skylight windows, and some even have balconies with access to “sky gardens.” The huge range of facilities includes a business centre with daytime meeting rooms, bistro, residents’ lounge, plus a swimming pool, kiddie play area, kids’ wading pool and outdoor jet pool on the 31st floor.

The property is within walking distance to the city’s dining, shopping and entertainment centres, and accessible to popular attractions like the Ayala Museum, the Filipinas Heritage Library and Museo ng Makati.

Residence features

• Fully furnished luxurious apartment featuring skylight windows, with separate living, dining, bedroom and study areas* • En-suite bathroom with jet pool and multi-point shower feature (available in Master Bedroom’s en-suite bathroom)* • Separate maid’s area and bathroom, including storage area and dedicated utility room* Fraser Place Manila Forbes Tower, Valero Street, Salcedo Village Makati City, 1200 Philippines Tel: +63 2818 1818 Fax: +63 2818 4222 Email: sales.manila@ frasershospitality.com Web: manila.frasershospitality.com For global reservations, call (65) 6898 0800 facebook.com/frasershospitality twitter.com/FraserApartment

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• Extensively-equipped gourmet kitchen • Bathroom amenities • Broadband internet access • Home entertainment system: - Audio system - Cable Network television - DVD player • Dual telephone lines with voicemail • In-room personal safe • Iron and ironing board • Washing machine and dryer • Welcome amenity basket

service to Makati’s business and shopping districts • Daily housekeeping service from Monday to Friday • CCTV in public areas and car park • Laundry and dry cleaning services** • Limousine service** • Sheltered car park with direct elevator access to residence * Available in selected apartments only ** Applicable charges

Leisure amenities

• Barbeque facilities • Café • Children’s play area and wading pool • Gymnasium with sauna facility • Outdoor swimming pool and jet pool- 31st floor • Outdoor sun terraces • Resident’s lounge

Business complements • Business Centre • Meeting room(s)

Services & offerings

• 24-hour reception, security and concierge services • Complimentary scheduled shuttle

Long Stay Promotion for Fraser Place Manila 2 Bedroom De Luxe – Php 197,925++ 2 Bedroom Executive – Php 218,400++ 2 Bedroom Premier – 252,525 + Promo valid until July 30, 2013

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Shama

Shama, a lifestyle provider

To experience Shama lifestyle, please contact Tel: +852 3100 8555 Email: info@shama.com Web: www.shama.com

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Hong Kong’s status as a bustling and busy city is glaringly apparent as streets always flood with a sea of heads. This is testament to the overwhelming amount of people who enjoy living and working here.

At the end of the day, workers adjourn to a wide selection of bars and restaurants to pursue a pulsating social life as well as further business opportunities. In Hong Kong, time is money and efficiency is highly anticipated.

Shama, as a leading provider of premier boutique serviced apartments that epitomise comfort, style, and luxury in Asia, understands the value of time and what tenants really need. Shama’s personalised services take all the daily burdens and chores away from tenants. An intuitive understanding that guests are adapting to a fast-paced life while discovering a new city and people underpins all of the personalised services. Experienced

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and qualified staff members ensure that guests enjoy and relish their introduction to Hong Kong, remember and respect their personal preferences, thus allowing tenants to settle in with ease.

Each apartment is assigned to a designated professional housekeeper who is responsible for keeping homes spick and span on a daily basis. Always going the extra mile, all services are personalised to accommodate each individual lifestyle. Maid-service timings are chosen by residents and Shama will endeavor to meet any particular housekeeping demand.

Shama properties are more than luxury serviced apartments. They are also lifestyle providers and offer an unrivalled concierge service.

Through the “no boundaries” programme, an exclusive lifestyle programme with a personal touch, tenants will be offered a “hoodtour” to familiarise themselves with the

neighbourhood, monthly highlights and recommendations to keep them abreast of the latest social buzz and hidden gems in town, and activities such as gatherings at private members’ clubs and cooking classes, that serves as a platform for residents to meet up and enrich their social living within the friendly Shama community. Ultimately, tenants can get the most out of the city and live like a local!

All five Shama property locations have been carefully selected to guarantee a rich Hong Kong experience in prime commercial and residential districts with convenient transport links and easy access to essential amenities. Each residence is furnished to levels unmatched elsewhere in quality, and are supremely functional while being fashionably upscale.

Shama, as one of the key brands of the ONYX Hospitality Group, is now operating 11 properties in Bangkok, Dalian, Hong Kong, and Shanghai, and expanding to major gateway Asian cities, including Hangzhou in 2013. To experience the best personalised service and lifestyle in town, look no further than Shama’s exclusive serviced apartments, which can fulfil all your needs and give you time to enjoy Hong Kong without boundaries.

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PARKROYAL Serviced Suites Singapore

Stay connected in Singapore at our comfortable serviced suites

Fully-equipped kitchen

PARKROYAL Serviced Suites Singapore is conveniently located to connect you to business and leisure amenities within minutes. Just hop onto the MRT train, which is within walking distance, and you will be on your way to the Central Business District as well as shopping, dining and entertainment centres in no time.

A stay at PARKROYAL Serviced Suites Singapore promises to be unforgettable, with 90 suites and apartments that are designed specifically with extended-stay travellers in mind.

Every room is spacious yet intimate, providing you with the right mix of style, comfort and functionality. And on top of all that, every unit offers inspiring panoramic views of the city skyline or the sea.

After work, unwind with a book or watch a film on the LCD television and home entertainment system.

Daily chores are made easier as every

For more information, visit parkroyalhotels.com

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floor comes with a conveniently located self-service laundrette.

Personal washing machines and dryers are also available in selected suites. To complete the refined living experience, a stylish kitchenette allows you to prepare your favourite home-cooked meals or try your hand at cooking some local dishes. You can always speak to the concierge for some easy recipes to get you started.

The concierge team is always ready to share their extensive knowledge of the city to help you fit in like a Singaporean. You can rely on them to make recommendations on how you

Spacious and stylish suites

can enjoy authentic local experiences and get under the skin of Singapore during your stay. Night or day, there’s no better place to visit than the Bugis area for some of the best local delicacies in town. For a spot of shopping, visit Suntec City, a megamall with hundreds of shops to satisfy even the most discerning shopaholic. At PARKROYAL Serviced Suites Singapore, we are your local connection to the heart of the city.

To relax and rejuvenate, take a dip at the resort-style swimming pool and jacuzzi or pamper yourself at the world-class St Gregory wellness spa.

Guests also have the option of working up a sweat in the wellequipped gym and aerobics studio or participate in other activities such as yoga and aerobics.

At PARKROYAL Serviced Suites Singapore, you can expect all your needs to be met.

Ensuite bathroom

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Pan Pacific Serviced Suites Orchard, Singapore

Experience the best of city living in Singapore On occasions when your business or personal needs require you to stay in the city a little longer, Pan Pacific Serviced Suites Orchard, Singapore offers a private haven in the heart of the city. Its convenient location is set against the exhilarating backdrop of Orchard Road, and is just 10 minutes from the Central Business District.

Indulge in a choice of elegant and luxuriously furnished suites designed to suit all your needs whether it be a week’s stay or longer. Everything is made all the more convenient by the attentive service of 24-hour Personal Assistants who will see to all your needs while you are in residence, and provide you with access to an array of professional support services.

Indulge in the stylish comfort of one of the 126 suites or penthouses, with a choice of one or two bedrooms depending on your requirements. Sleek, modern designer furnishings, warm lighting and soothing colour palettes combine to create a welcome sanctuary for you to return home to at the end of a busy day. A separate living area and bedroom, as well as a fully-equipped kitchenette with premium appliances, provide a seamless experience for the extended stay guest.

In-suite amenities such as the Bose® home theatre system and Loewe LCD television, CD and DVD players, as well as an iPod docking connector, are ideal for

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Relaxing Sky Garden

relaxing and unwinding. Complimentary wired and wireless high-speed Internet also helps ensure you stay connected at all times. Everything at Pan Pacific Serviced Suites Orchard, Singapore is designed with your convenience in mind, from laundry and dry cleaning services, grocery delivery to car transfer arrangements.

An array of leisure facilities help revitalise you; whether it is a refreshing dip in the mineral water pool, an invigorating workout in the state-of-the-art fitness centre, or a stress-relieving hydro-therapeutic spa session. Alternatively, relax with a book from the well-stocked library in the residents’ living room, or challenge a fellow resident to a friendly game of pool.

You will also find a range of exceptional dining options right at your doorstep. Enjoy a sophisticated dining experience with a modern, international flavour at the Bedrock Bar and Grill. Alternatively, relax over a leisurely cup of coffee or a refreshing cocktail at the Oriole Café and Bar just next door. Thanks to its superb location in the heart of Orchard Road, there is a plethora of other dining options within walking distance from the serviced suites.

At Pan Pacific Serviced Suites Orchard, Singapore, you are guaranteed unmatched efficiency and superb levels of comfort.

For more information, visit panpacific.com

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PARKROYAL Serviced Suites Kuala Lumpur

The best of

business and pleasure, with all the modern comforts Designed to satisfy the needs of the extended stay traveller, PARKROYAL Serviced Suites Kuala Lumpur provides you with the most convenient location for business and pleasure. Situated in the heart of the Golden Triangle, these modern and comfortable suites provide the perfect base. You’ll find friendly associates happy to assist you in every way possible, including providing you with insider tips to help you get the most out of the city, whether you’re staying for a week or a month.

Choose from a selection of 287 studios, one or two-bedroom units or executive suites, all designed with the comfort of natural light and open spaces.

Generously sized living areas provide the perfect place to relax at the end of the day; while a state-of-the-art home theatre system, with a 40” LCD television and a selection of local and cable channels, CD and DVD player, will guarantee your entertainment pleasure.

There is also complimentary wired and wireless Internet access to ensure that you are always connected be it for work or play.

Enjoy the convenience of the self-service launderette as well as the fully-equipped kitchenette where you can whip up dishes from home to curb any occasional homesickness. You also have the option of an in-room dining service for the ultimate in convenience.

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Modern and comfortable suites

At PARKROYAL Serviced Suites Kuala Lumpur, you’ll find all the leisure facilities you could wish for. The sky pool is perfect for doing laps, or you could simply relax with a book at the swimming pool at level one.

Alternatively, enjoy a strenuous workout in the fullyequipped gymnasium. There is also a residents’ lounge, which is the perfect place to mingle with fellow residents; while the business centre is ideal if you need somewhere quiet to meet with business colleagues.

Situated less than 45 minutes from the airport, and in the heart of Kuala Lumpur’s commercial, shopping and entertainment hub, PARKROYAL Serviced Suites Kuala Lumpur is the ideal base for experiencing all that the city has to offer. With Raja Chulan monorail right on your doorstep, enjoy a variety of leisure and lifestyle options within the vicinity of the Golden Triangle; including trendy nightclubs and numerous dining options tucked away in the pre-World War II double-story link houses at Changkat Bukit Bintang.

Get the most out of your stay at PARKROYAL Serviced Suites Kuala Lumpur, where the friendly PARKROYAL people will help you experience the city like a local.

For more information, visit parkroyalhotels.com

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Pan Pacific Serviced Suites Beach Road, Singapore

Modern living

in the heart of heritage Singapore

Stylish and comfortable suites

Strategically located close to the rich cultural districts of Haji Lane and Arab Street as well as the Marina Bay Central Business District, Pan Pacific Serviced Suites Beach Road represents modern luxurious living at its finest.

Seamlessly translating hotel-style hospitality into an extended-stay experience, Pan Pacific Serviced Suites Beach Road offers discrete, uncomplicated service and enriching experiences to its extended-stay residents.

The 180-suite property comprises four suite categories ranging from One-Bedroom Deluxe Suites to TwoBedroom Premium Suites.

Each well-appointed serviced suite features tasteful furnishing, two LCD televisions, a fully-equipped kitchenette and washer-cum-dryer facilities coupled with personalised service delivery for an unmistakable Pacific Touch, providing the perfect “home-away-fromhome” experience.

As part of its full service offering, the suites feature a dedicated team of Personal Assistants, who are on call

For more information, visit panpacific.com

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24 hours a day to help connect residents to business and social networks as they settle into a new city. With the support from the Personal Assistants, residents are able to go about their daily lives, with the comfort and knowledge of a dependable support group.

Pan Pacific Serviced Suites Beach Road boasts a host of lifestyle facilities such as the cosy resident’s Living Room that features a library, as well as a gaming corner equipped with an Xbox video game console. A state-ofthe-art fitness centre and rooftop swimming pool complete the urban retreat experience. In addition, residents enjoy a ‘made-to-order’ breakfast at the Pacific Lounge on weekdays that includes a buffet spread of western and local favourites.

A stay at Pan Pacific Serviced Suites Beach Road is also complemented with business amenities including complimentary WIFI access and meeting room facility.

For added convenience, complimentary shuttle services travelling to the various business districts are available to residents.

The serviced suites are also close to Singapore’s vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and the Raffles Place business district.

A short walk from Bugis or Nicoll Highway MRT stations, the property is only minutes away by train to popular tourist attractions such as Orchard Road, the Singapore Flyer and Gardens by the Bay.

Fully-equipped kitchen with premium amenities

The secret of success is constancy to purpose.

At its very best. The new E-Class.

Your purpose is to design the future. Its purpose is to get you there.

And with attractive leasing offers for the new E-Class, you’ll be sure to know that it’s more than business as usual.

A Daimler Brand

www.daimler-fleetmanagement.com.sg For enquiries, call us on +65 6849 8118

Fuel consumption urban/extra-urban/combined: 13.1–4.1/7.4–4.0/9.5–4.1 l/100 km; combined CO₂ emissions: 222–107 g/km.

Figures do not relate to the specific emissions or fuel consumption of any individual vehicle, do not form part of any offer and are intended solely to aid comparison between different types of vehicle. The vehicle shown features optional equipment.