OCTOBER 2019 ISSUE 16.19
Getting back on track The trends driving the latest arrears activity in Queensland and WA /16
The customer is always right ASIC’s commissioner outlines the new expectations of brokers /18
GLENN HASLAM Suncorp’s executive GM of lending talks about the bank’s renewed focus on tech and brokers /14
Australian Mortgage Awards What to expect at this month’s awards ceremony /22
ALSO IN THIS ISSUE… From the forum Brokers have their say as they’re asked to step up /20 Market data Tasmania’s new challenge as affordability declines /26 In the hot seat Bike-riding broker Evelyn Burton on creating career success /30