OCTOBER 2018 ISSUE 15.20
Answering to the commission The industry reacts to the royal commission’s interim report /16
Opportunity in the claw hand Iva Rasic explains why millennial brokers have an edge /20
PETER VALA Thinktank’s head of sales and distribution explains how brokers can leverage commercial opportunities /14
The full-service agency Loan Market’s first director of strategic partnerships on his new role /22
ALSO IN THIS ISSUE… Caught on camera All the action from the AFG Awards /24 Market data The latest insights from the Northern Territory /26 In the hot seat Liz Wilson reflects on the meaning of customer service /30