JB Hi-Fi Business | Capability Statement

Telco

As one of Telstra’s largest partners, we support you with a comprehensive telecommunications solution that is not only reliable, but flexes and stretches with the evolving needs of your business.

Our telco offering spans Mobility, Business Internet, IT Integration and Network Services. We can help you harmonise your entire communications suite with our Unified Communications for optimal productivity and collaboration. JB Hi-Fi Business also offers a Service Desk to provide user support for devices purchased through us.

There’s a better way to telco. Talk to us and say goodbye to hang-ups with your business communications.

Solutions & Services

We’ve identified the most useful, value-driven business solutions to help take today’s workplaces into tomorrow.

Our TechOnDemand solutions include Meetings (subscription-based conferencing with enterprisegrade hardware), Cloud Collaboration (the transitioning of on-prem systems into a unified cloud platform), Device as a Service or ‘DaaS’ (flexible, secure, and scalable procurement and support for fleets of devices) and Managed Mobility (a comprehensive mobile management program keeping your users connected and your people focused on business).

Find out more about these unified, hybrid and remote working solutions, and empower your business with increased productivity.

Our partnership promise looks like this

Your business deserves more from your technology investment. When you work with us, you gain access to an exceptional range of products, pricing, and know-how, combined with a thorough lifecycle management approach that informs every step of our journey together.

Here are the four stages of our engagement with your business:

1. Consult

We ask you the right questions to fully understand what you’re trying to achieve and where you’re at. Only once we’re satisfied that we’re all on the same page do we move to the next stage.

2. Design

Firstly, we select vendors and create a solution roadmap and proposal for you. Next, we finalise solutions and develop a detailed design. This may include a site audit and assessment to test assumptions and risk as part of the validation of our proposed solution.

3. Build

We construct the final solution from our detailed design, including staging and lab acceptance testing. Then, we deploy the lab-tested solution, rolling out equipment at your site. Quality testing is performed to complete this stage.

4. Manage

Our ongoing commitment to your business means we focus on continuous improvement, which includes sales and project implementation review and handover. We use a feedback loop to improve services and keep innovating alongside your business.

Don’t be a stranger – it’s time to connect for your business success.