Health CS visits KNH

By Verah Mugambi

The newly appointed Health Cabinet Secretary Dr. Susan Nakhumicha has urged health care institutions across the country to employ a people-centered approach in the management of their affairs.

The CS said the customer should always be the focus as the health care institutions deliver services to the public at all times.

She made the remarks during her maiden visit to the largest referral hospital in the country; Kenyatta National Hospital (KNH) on November 3.

Noting that the hospital’s vision is to be a world class patientcentered specialized care facility, the CS reiterated the need for staff to ensure this is their mantra as they undertake their daily duties.

She said the government remains keen on supporting KNH to deliver its mandate. CS Nakhumicha, who was flanked by the outgoing Ministry of Health Principal Secretary Mrs. Susan Mochache, CBS arrived at the facility shortly before 9 am. She was received by the hospital’s Board Chair Mr. George Ooko, Chief Executive Officer Dr. Evanson Kamuri, EBS and a host of senior hospital officials that included Senior Director, Clinical Services Dr. Irene Inwani, Senior Director, Corporate Services Mr. Job Makanga, OGW and Senior Director Kenyatta Prime Care Centre Dr. John Ngigi, amongst others.

CEO KNH Dr. Evanson Kamuri, EBS (far left) shows the various KNH amenities to the Ministry of HEalth Cabinet Secretary Dr. Susan Nakhumicha (front, second right) during her visit to KNH. Looking on, are Ministry of Health PS Mrs Susan Mochache, CBS (front, 2nd left) and KNH Board of Management Chairman, George Ooko (front, far right) in the presence of other senior KNH officials.

PHOTO | NICHOLAS WAMALWA

“Our Accident & Emergency team is quick and efficient. We have CCTV cameras all over the hospital and I can see what is happening from my office,” said Dr. Evanson Kamuri, EBS.

The CS signed the visitor’s book before holding a meeting with the hospital’s management. She was then taken on a guided tour of the Accident and Emergency (A&E) Department.

At A&E, Dr. Kamuri walked the CS through the casualty process, from the point a patient walks in to the exit point (either discharged or admitted to the wards).

“Our Accident & Emergency team is quick and efficient. We have CCTV cameras all over the hospital and I can see what is happening from my office,” explained the CEO.

The CEO showcased the highly equipped two Resuscitation Rooms (RR A & B) which operate like Intensive Care Unit (ICU) on their own.

“RRA and RRB are specialized rooms equipped with ICU beds. The services offerd here are the same as the ones in ICU,” he said.

During the tour, the CS freely mingled with patients and their relatives. The team then toured the Corporate Outpatient Clinic (COC).

MAIN PHOTO | NICHOLAS WAMALWA

MOH CS Dr. Susan Nakhumicha using the Queue Management System (QMS) at the Corporate Outpatient Clinic