Kenya TradeNet System is launched

Pictorials

KenTrade staff members taking part in environmental conservation (tree planting exercise) at the Mangrove Forest in Mombasa

Children of Elmorijo: As part of Corporate Social Responsibility (CSR) KenTrade donated water storage tank to Elmorijo Primary School to be used by the pupils for washing hands, drinking among other reasons

CC Service Week – KenTrade Customer Service week and Contact Centre staff share a light moment during the 2018 National Customer Service Week. Customer Service Week is an annual global event aimed at recognizing and celebrating excellent customer service. KenTrade Staff during a team building exercise in Nairobi

Staff participated in the World Trade Organisation (WTO) Ministerial Conference (MC-10) that was held in Nairobi, Kenya on December 2015.

Pictorials

Deputy President William Ruto (centre) with KenTrade officials at his office after being briefed on the implementation status of Kenya TradeNet System. Left to Right: Rose Ronoh (Customer & Contact Centre Manager), Amos Wangora (Project Director), Alex Kabuga (CEO) and Eugene Waluvengo (Project Manager)

AAEC Delegation : Participants of the African Alliance for e-Commerce ( AAEC ) Annual Conference that was held in Nairobi, Kenya from 13th – 15th March,2017. AAEC is a framework for exchange and sharing on trade facilitation. Namibia Delegation visit: Delegation from Namibia who visited Kenya to benchmark on Single Window System operations pose with KenTrade ( Daniel Kiange in Brown Suit) and KIFWA officials ( extreme left Wycliffe Wanda and extreme right Reuben Ndegwa) when they visited KenTrade in August 2016. During the visit by President Uhuru Kenyatta in Namibia in March 2019, the Namibian Government acknowledged the guidance given by KenTrade during the visit by the delegation from Namibia which comprised of representatives from Ministry of Industrialization, Trade and SME Development (MITSMED) Namibia is in the process of implementing their Single Window System.

James Mwangi visit: tKenTrade Chairman Gen (Ret) Joseph Raymond Kibwana welcomes Group Managing Director and Group Chief Executive Officer of Equity Group Holdings Plc Mr. James Mwangi CBS when he visited KenTrade Headoffices, Nairobi in October 2014. Looking in on is KenTrade founding CEO Alex Kabuga (l) and General Manager Support Services Simon Kiplangat Stakeholders: Engaging with the industry during a stakeholders forum (I to r) Managing Director Maritime Freight Company P.J Shah, CEO Kenya Ships Agents Association Juma Tellah, KenTrade CEO Amos Wangora and Agayo Ogambi of Shippers Council of Eastern Africa

Partnerships and Collaborations

We cannot simplify trade processes for Kenya’s competitiveness by ignoring the users and our stakeholders. We have to continuously consult and engage to improve on the quality of service delivery.”

Alex Kabuga, KenTrade’s Founding CEO (May 2014)

KenTrade has collaborated with institutions that share a common goal of providing satisfying solutions to a growing number of trade facilitation challenges.

Beyond the immediate reasons for forming partnerships with other organizations, strategic collaboration opens doors for future opportunities for the Agency. It is therefore imperative that at the onset we get the right partnerships, which requires deliberate efforts involving strategic decisions, partner evaluation, and long-term alliance management. This has greatly helped in sharing knowledge and expertise, development of new products and technologies.

Left to right: Kenya Ports Authority ( KPA) Chairman Gen ( Rtd) Joseph R. Kibwana receives KenTrade former Chairman Suleiman Shahbal and CEO Amos Wangora when they paid courtesy call at KPA Head offices in Mombasa in 2018. Looking is former KPA Managing Director Dr. Arch Daniel Manduku

KenTrade is a member of the African Alliance for e-Commerce (AAEC), a grouping of Single Window operators in Africa from 18 African economies. KenTrade is not only an active member of AAEC but also represents the East African Region in the AAEC Executive Council.

KenTrade has previously hosted AAEC continental conferences which has seen countries that implemented electronic single window systems establish a framework of competence to help African countries in the development of their Single Window projects, as well as applying international standards and norms relative to the establishment of Single Windows. Similarly, other countries intending to implement single window systems such as Namibia, Ethiopia, Gambia among others have visited the country to benchmark with the implementation model that Kenya used in implementing the Kenyan Single Window System. KenTrade partnered with Strathmore University to develop a Digital Logistics Marketplace Platform (DLMP). The DLMP’s aim is to create an efficient logistics and trade facilitation environment, through a market linkage service platform, that hosts features such as an online trade logistics directory which would list all players within the trade logistics sector, detailing the products, services they offer, prices where applicable and contact details. The participants developed a prototype platform, which will connect all stakeholders online in real-time, facilitating transparent, timely delivery and shipment of products, in compliance with government and regulatory requirements. Plans to actualize this are ongoing.

KenTrade CEO Amos Wangora (seated r) during the signing ceremony of the Memorandum of Understanding with Kenya Export Promotion & Branding Agency (KEPROBA) CEO Wilfred Marube to create synergies in driving various trade facilitation initiatives in cross border trade. Looking on (left) KEBROBA’s Manager Trade Advisory Services Peterson Nyachwaya and KenTrade’s Director Trade Facilitation David Ngarama

KenTrade and Kenya International Freight and Warehousing Association (KIFWA) photo-op during an MoU signing.

The Agency has also signed an agreement with Kenya International Freight and Warehousing Association (KIFWA), the largest consumer of its service, to increase collaboration, cooperation and interaction with a view to promoting and achieving high performance in various services and/or businesses. KenTrade continuously review Service Level Agreements with Partner Government Agencies, to manage their expectations and outline how they can also benefit from SLAs, because it describes performance characteristics of the service, which sets forth the means for redressing service issues.