Skip to main content

IN BIZ AUG SEPT 2026

Page 1


Editorial process managed: by Ballyhoo PR

Editor: Laura

News and articles should be sent to: inbusiness@Mk-Northantschamber.co.uk connect with

www.facebook.com/northamptonshire.chamber @NorthantsCoC

business partners

welcome

Entries are now closed for the Northamptonshire Business Awards and finalists will be announced very soon.

It has been another bumper year for amazing stories and strong contenders and we look forward to celebrating their successes at our gala awards ceremony at Sywell Aerodrome on 11 September. Tickets are available now so if you’ve got your stunning outfit but not yet bagsied a seat then give our events team a call.

Talking of events, our programme of summer events is now in full flow, with the recent summer BBQ a firm favourite among members, whatever the weather, for a great opportunity to socialise and catch up.

We’ve also had our informative Maximise Your Membership event last month, which is always a helpful reminder for members of how to get the most from your membership and highlight the tools and support available through the Chamber to help your business thrive.

On top of that we’ve had Speed Networking and Meet The MPs in Milton Keynes, plus the Women with Vision session on menopause.

We now look forward to our calendar highlight, the second Northampton Business Exhibition of the year on Thursday 24 September. For more on that, check out all the details on page 14.

We’re also delighted to announce our new Charities of the Year. For Northamptonshire Chamber, the beneficiary will be The Air Ambulance and Milton Keynes Chamber will be supporting Willen Hospice. These are both incredible charities doing amazing work in our community and we’re proud and privileged to be able to support them in their efforts.

DISCLAIMER: Inbusiness is produced on behalf of Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in Northamptonshire and Milton Keynes.

The Chambers and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Northamptonshire Chamber, Milton Keynes Chamber of Commerce nor the publisher can accept any responsibility for any omission or inaccuracies that might arise.

PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following:

• To provide postal copies of this publication to Chamber members and Kemps' customers; and

• To offer marketing and promotional opportunities within this publication to Chamber members and prospects.

Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

business report

inbusiness keeps Northamptonshire Chamber and Milton Keynes Chamber of Commerce members up-to-date with the latest business news

Expanded range for Central Foods

ANorthamptonshire-based foodservice business is continuing to expand its international partnerships as it celebrates 30 years of trading in 2026.

Central Foods, the frozen food specialist based in Collingtree, has added a new vegetarian appetiser range from European manufacturer Le Duc to its portfolio, strengthening its offer to UK wholesalers and caterers.

The new range includes a selection of bar-style snacks such as breaded mushrooms, camembert bites, mozzarella sticks and chilli cheese products, reflecting growing demand for vegetarian options across pubs, bars and casual dining.

The partnership supports Central Foods’ longstanding approach of bringing established household foodservice brands into the UK market, with its mixed pallet consolidation model helping wholesalers access a broader range of products without the constraints of large minimum orders.

Le Duc, which is headquartered in the Netherlands, specialises in vegetarian snacks and sharing products designed for professional kitchens.

Oli Sampson, managing director of Central Foods, said: “We’re delighted to be working with Le Duc and to be expanding our vegetarian range with a proven manufacturer.

‘Partnerships

like this allow us to keep strengthening our range and supporting our customers’

“As customer demand continues to evolve, particularly around meat-free and flexible menu options, it’s important that we’re able to offer products that deliver both quality and consistency for operators. Partnerships like this allow us to keep strengthening our range and supporting our customers with relevant, ontrend solutions.”

Dick Den Hertog, CEO and founder of Le Duc, added: “We were impressed by the strength of Central Foods’ distribution network and its clear focus on quality. We’re looking forward to

working together to bring our vegetarian appetisers to more food operators across UK.” Central Foods supplies more than 250 wholesalers nationwide and distributes over 75,000 cases per week, with more than 300 delivery points across the UK. The business also holds BRCGS certification, reflecting its commitment to food safety and quality standards.

Central Foods Group with the team from Le Duc

New managing director to lead Haddonstone

stone garden designs from his garage, but fast forward to today, and the company now offers more than 1,000 standard range garden designs, as well as standard and bespoke architectural cast stone solutions for buildings of all kinds.

The company has also expanded to include a permanent base in Colorado, USA, which is celebrating an impressive 30-year milestone.

Cast stone supplier Haddonstone is celebrating its 55th anniversary this year with the appointment of a new managing director.

Former finance director Nick Lantsbery has taken over from the founder’s son, David Barrow, who now steps into the role of chairman.

Haddonstone, which was established in 1971, remains a family-owned business and continues to go from strength to strength. The founder, Bob Barrow, originally produced just seven cast

Haddonstone’s landscaping and architectural designs can be found across the UK and worldwide, in private residences, National Trust gardens, historic properties, hotels, spas and public spaces.

‘I’m honoured and excited to be taking on the role of managing director’

Despite a challenging construction landscape, Haddonstone has not only maintained its position as a market leader; the company has also strengthened its team, enhanced systems, and prepared for sustained growth at home and abroad.

The head office team recently moved to a new office at Grovelands Business Park, just a stone's throw from the company’s original base for more than five decades, in the heart of East Haddon. They have recently secured work with several new developers, and welcomed three new recruits to strengthen the project management function in the Building & Construction team, as well as two new recruits at the manufactory in Brixworth.

From a manufactory standpoint, Haddonstone continue to invest in its facilities and infrastructure. Most recently this has included the purchase of a state-ofthe-art computerised CNC machine to assist with the creation of its wooden moulds, which form the basis of all of its designs.

A major ERP system integration project has also just been completed, connecting every area of the business to improve efficiency and customer experience, helping Haddonstone deliver more effectively to clients and distributors in the UK and abroad.

Managing director Nick Lantsbery said: “I’m honoured and excited to be taking on the role of managing director after serving as finance director for the past seven years. David Barrow has achieved a great deal during his time at the helm, and I look forward to building on the strong foundations he has put in place as we continue to grow and evolve as a business.”

David Barrow and Nick Lantsbery
The firm offers 1,000 standard range garden designs
Haddonstone remains a market leader
Haddonstone continues to invest in the firm
Managing director
Nick Lantsbery

Ballyoo PR throws birthday bash

ANorthamptonshire PR company has celebrated 10 years in business with a thank you event for clients and suppliers.

More than 50 people gathered at The Lamport Swan to celebrate 10 years of Ballyhoo PR with canapes, live music and a magic mirror which saw attendees take polaroid photos away with them. Guests were also treated to speeches and the screening of a video.

Founded in 2016 by Emma Speirs, Ballyhoo PR started as PR consultancy

‘Reaching a decade in business is something that needs to be celebrated’

businesses. Since then, the business has grown into an award-winning PR agency helping hundreds of organisations to raise their profile in regional, national and international media, and with their own communications.

Reflecting on the milestone, Emma said: “Reaching a decade in business is something that needs to be celebrated – the last 10 years in particular has been challenging for any business owner! We wanted to mark the occasion by bringing together everyone who has been a part of our journey so far and made Ballyhoo PR what it is. What started as a passion for helping organisations tell their stories has evolved into an agency that has had the privilege of working

with some fantastic clients and talented people over the years.

“Going forward, with the rise of AI, it will be more important than ever for businesses to

stand out and share their stories with an authentic voice and brand personality. We look forward to seeing what can be achieved over the next 10 years.”

TC Group makes best place to work list

TC Group’s offices in Leicester, Milton Keynes, Northampton, and Southampton have collectively been named one of The Sunday Times Best Places to Work 2026.

Widely regarded as the UK’s benchmark for excellence in organisational culture and employee experience, the recognition celebrates businesses that demonstrate the very highest levels of engagement, wellbeing, and inclusion across their workforce.

The official list features 567 organisations across industries, including 218 medium-sized businesses, with employers recognised for their performance across key drivers such as reward and recognition, information sharing, empowerment, pride, job satisfaction, and wellbeing.

The accolade is based entirely on employee feedback gathered through The Sunday Times Best Places to Work survey, making it a direct reflection of colleagues’ day-to-day experiences.

Chris Dell, Partner – Head of Brand, Creative & Culture at TC Group, said: “We’re over the moon to have been named one of The Sunday Times Best Places to Work 2026. This isn’t a typical award entry – it holds incredible significance and reputation, and shares the story of the culture our

people help shape every single day. As a senior leadership team, we’ve always been committed to doing things ‘the right way’, not the easy way, creating an environment where people feel safe, supported and able to thrive in their careers. This outstanding achievement belongs to each and every member of our team. It’s a very proud moment for all of us.”

Stephen Watts, managing partner and chief operating officer, TC Group, added: “This is a

fantastic achievement for our Leicester, Milton Keynes, Northampton and Southampton offices. To be named one of The Sunday Times Best Places to Work 2026 is something we’re delighted to achieve, and what makes it even more meaningful is the strength of our people’s feedback behind it. The survey results demonstrate we’re performing significantly above industry and global benchmarks in a number of areas when it comes to employee engagement.”

The Ballyhoo summer party was a celebration of the firm’s 10th birthday
Multiple TC teams outside the Northampton office

Versatility on offer with VR tour

Apopular Northampton town centre hotel has introduced a new 360-degree virtual tour of the premises, allowing prospective clients to explore the hotel remotely.

The new technology at the Mercure Hotel Northampton, in the heart of the town, plays a role in supporting the hotel’s sustainability efforts by reducing the need for multiple inperson site visits during the planning process, as well as enhancing accessibility, recognising that individuals have varying needs and preferences when approaching a venue for the first time.

Being able to experience the space virtually can provide reassurance, helping guests and organisers feel more confident and comfortable ahead of a physical visit.

As expectations around event planning continue to evolve, particularly with greater emphasis on efficiency, inclusivity and pre-visit research, tools like virtual tours are becoming

‘The venue supports both local and residential events with ease’

increasingly valuable. For venues, it offers a way to showcase flexibility; for organisers, it provides clarity and confidence early in the decisionmaking process.

Sales manager Jade Reynolds said: “Finding a venue that balances flexibility, accessibility and atmosphere remains a priority for organisations planning meetings and events across Northamptonshire.

“The Mercure Hotel Northampton has positioned itself as a versatile option, offering spaces that cater for everything from small boardroom meetings to large-scale gatherings of up to 600 guests.

“At the centre of our events offering is the Buckingham Suite, a space designed with adaptability in mind. Regularly used for conferences, charity dinners, awards evenings and weddings, the room can be configured to suit a wide range of formats, making it a practical choice for organisers looking to host multiple event types under one roof. Combined with 146 guest bedrooms and on-site parking, the venue supports both local and residential events with ease.”

Bell delivers premium kitchen fit-out

Northampton home lifestyle store Bell of Northampton has completed a major kitchen installation project for a prestigious residential development on the edge of the Cotswolds.

Renowned for its exceptional kitchen craftsmanship, the Kingsthorpe Road-based business supplied and installed 14 bespoke

kitchens for the project near Evesham, supporting a fast-moving build programme across a range of semi-detached and four and five-bedroom detached properties.

Specialists in the specification, supply and installation of kitchens, sanitaryware, wardrobes and associated products for the new build

sector, Bell’s Contracts team worked closely with the developer from architectural plans, providing accurate costings, layout advice and detailed specification support to ensure each kitchen reflected the quality and character of the development.

Homeowners were also invited to Bell’s Northampton showroom to explore finishes, colours, worktops and appliances, giving them the opportunity to personalise their kitchen while maintaining a cohesive design across the development.

Commenting on the collaboration and tight project turnaround, contracts Director at Bell, Dave Richardson said: “The developer was seeking a trusted partner capable of delivery 14 tailor-made kitchens in a tight timescale.

“While the layouts and specification needed to be broadly cohesive, it was important that each homeowner could personalise their kitchen through the wide selection of finishes, colours, worktops and appliances that we offer.

“Feedback from both the developer and homeowners has been very positive and I’m proud that by installing our stunning kitchens on time and on budget we were able to be part of this prestigious development.”

Established in 1898, Bell provides kitchens, bathrooms, tiles, fires and stoves from its 25,000 sq ft Northampton showroom.

Bell of Northampton is renowned for its exceptional kitchen craftsmanship
The Mercure Hotel Northampton’s Buckingham Suite

Volunteers rewarded with summer party

Volunteers at St Andrew’s Healthcare have achieved a “remarkable milestone”, dedicating nearly 20,000 hours of their time over the past year to support patients and services.

To celebrate this achievement, volunteers were invited to a Summer Garden Party held in the Secret Garden in Northampton, where they enjoyed afternoon tea in recognition of their continued support during a period of significant change.

Dawn Wright, voluntary services manager, said: “Our volunteers have played a vital role in supporting patients, services and the wider charity, giving their time, compassion and commitment across a range of roles.

“Quite simply, our volunteers are amazing people. They bring warmth, humanity and support to those who need it most, and we are incredibly grateful for everything they do. But I think donating almost 20,000 hours of time to our charity is a remarkable achievement and deserves to be recognised.”

Volunteers make a huge contribution to the well-being and recovery of patients at St Andrew’s who are being treated for complex mental health conditions.

Many volunteers become a befriender to patients, visiting them regularly as they may not have friends or family who are able to see them.

Some volunteers assist with patient events or support the Chaplaincy team with the provision of spiritual support to patients across the charity.

Several volunteers were recognised for the number of hours they have contributed over the past 12 months. The highest individual contributor was Roger Brewer, 80, who dedicated 550 hours, followed by Mark Carrigan with 430 hours and Margaret Ryan with 320 hours.

‘Mark Carrigan was recognised for his outstanding contribution despite having volunteered for just 12 months’

A special tribute was paid to Pat Harte, who celebrated an exceptional 30 years of volunteering. A Pets as Therapy (PAT) dog assessor and volunteer, she has supported patients across the hospital for three decades through ward visits and patient events.

The highlight of the evening was the presentation of the 2026 Anne Ford Volunteering Award, established in honour of Anne Ford’s 50 years of service. For the first time, the judging panel selected joint winners. Mark Carrigan was recognised for his

outstanding contribution despite having volunteered for just 12 months, during which time he has taken on five different roles and become one of the charity’s highest contributors of volunteer hours.

Vim McMillan was also honoured for her commitment since joining shortly before the Covid-19 pandemic. She provided vital administrative support during lockdown and has contributed more than 1,000 hours of service.

Dawn Wright with Mark Carrigan

New boardroom: Azets’ Kettering office managing partner Paul Tyler and director Kathryn Walshaw in the boardroom at the firm’s new headquarters

Azets moves into new home – and starts new chapter

UK top 10 accountancy firm Azets has a new office in Kettering for the first time in more than 50 years. The firm has moved into purpose-built Orion House on Kettering Venture Park after vacating its longterm base at Thorpe House, Headlands.

Orion House, known locally as the old Pegasus building, is a multi-let office building on Orion Way, south of the town centre.

Office managing partner Paul Tyler said: “It was time for a change. We loved Thorpe House, but we had simply outgrown it and needed somewhere fit for a modern accountancy firm.

“It was essential we remained in Kettering to meet the needs of our valued clients. We had been looking for two years before Orion House became available and it proved to be the ideal solution.

“Perfectly located for transport links and amenities, it very much gave us a blank canvas on which to design, fit out and future-proof an office to meet both our and our clients’ needs.

“We now have ample space to house our 28strong team, with room to grow, and give them a little more breathing space than was available in our much loved Thorpe House.

“Our meeting rooms can accommodate both small and large gatherings, plus we have a spacious reception area, training places,

breakout spaces, the latest technology and plenty of parking.

“For us at Azets it is a new beginning – we look forward to welcoming clients old and new to Orion House.”

Azets has taken a modern ground floor suite at Orion House which has excellent access to Junction 9 of the A14. Commercial property agent Berrys advised on the move.

Office managing partner Paul Tyler with members of staff

‘We

now have ample space to house our 28-strong team’

The new office is on Kettering Venture Park
Azets new office in Orion House

The estate is surrounded by other office and industrial parks with the likes of Kettering Retail Park, Tesco, McDonalds and the Kettering Park Hotel & Spa all within close proximity.

Azets, the UK’s specialist business advisor to SMEs, has long had a presence in Kettering and is a full-service accountancy practice including audit, accounting, business advisory and tax services.

Paul Tyler has been with the firm, and its predecessor business Smith Hodge & Baxter, for 25 years.

However, he is not the longest-serving member of staff. That honour goes to Mark Bardshaw, associate director, who joined the firm in 1982 and is celebrating 44 years in 2026.

Azets will be commemorating the move into Orion House with a drinks reception at a later date and staff are looking forward to continuing their charitable commitments for the local area, having raised more than £2,560 for Brest Friends in 2024 and £2,160 for Animals in Need in 2025.

Changes to ISO 9001: What you need to know

For many manufacturers across Northamptonshire and Milton Keynes, ISO 9001 has been a core compliance model and a critical requirement for tenders.

This year will see the most significant change in 18 years. The revision arrives for a clear reason. The publishers will acknowledge what Kyle T. Lane (pictured) at Bee Right First Time has championed for years.

He said: “Quality risk management and procedures alone do not deliver consistent quality. Culture does. Leadership behaviour does. Accountability does.

‘Many manufacturers will feel the shock of being asked to demonstrate something they have never had to evidence before’

“ISO 9001:2026 brings cultural leadership requirements into the standard for the first time. Many manufacturers will feel the shock of being asked to demonstrate something they have never had to evidence before.

“More importantly, how do you prove something that appears intangible? At Bee Right First Time, we have prepared specifically for this moment.”

The Bee-RFT 3-Pillar Framework© draws on 27 years of Quality Assurance and 10 years of organisational culture studies. It embeds quality directly into leadership behaviour,

operational objectives, and workforce accountability – and it can measure it. It gives manufacturers exactly what 2026 demands – a framework they can execute with ease.

Kyle added: “Businesses with recertification due between October 2026 and July 2027 – or planning a first certification in that window –face a critical decision. Stay on ISO 9001:2015 for another three-year cycle, or transition early and lead the competition.

“The danger of delaying is not theoretical. As procurement tightens, clients will favour suppliers aligned with the new standard. Those still on ISO 9001:2015 risk losing tenders to competitors who have already transitioned.”

A practical approach to protecting your information

Most businesses depend on information and technology every day, whether they are processing customer orders, managing staff records, working with suppliers or accessing cloud-based systems.

A cyber incident, data loss, or failure of a key system can have serious consequences: disrupting services, affecting customers, damaging trust, and, most critically, causing significant financial loss. Information security is not just an issue for large organisations or IT teams. It is an important part of running a resilient business.

ISO/IEC 27001 is an internationally recognised standard that helps organisations take a structured approach to protecting their information. It encourages businesses to understand what they rely on, identify the risks that matter most and put sensible controls in place. It can also strengthen market credibility, support tender responses and give investors, customers and partners greater confidence in how the business is managed.

The aim is not simply to produce policies and paperwork. It is to understand the risks, put the right safeguards in place and make sure they work in practice.

Rebecca Dyson (pictured), director of Tickbox, said: “A practical approach to information security can help businesses prevent avoidable problems, respond more effectively when something goes wrong and give customers confidence that their information is being handled carefully.”

Tickbox supports organisations at each stage of their ISO/IEC 27001 journey, from identifying areas for improvement to developing an internal audit programme and carrying out independent internal audits.

event in focus

The Northamptonshire Business Expo is back!

Northamptonshire’s business community is built on conversations, connections and people willing to get in the room. That is exactly what the Northamptonshire Business Exhibition is all about.

Returning on Thursday 24 September 2026, the exhibition will bring businesses from across the county together at Mercure Northampton, Silver Street, for a full day of networking, visibility and opportunity.

Sponsored by Wilson Browne Solicitors, the event will showcase a wide range of local businesses, from ambitious start-ups and growing SMEs to established organisations, professional services, charities and support providers.

The exhibition is free to attend and open to both Chamber members and non-members, making it one of the most accessible business events in the Northamptonshire calendar.

Whether you are looking to find new suppliers, raise your company profile, meet potential clients, explore local services or simply reconnect with familiar faces, this is a day

designed to make business feel a little more human.

The day begins with Coffee & Connect from 8:30 to 10:00, giving visitors the chance to start the morning with informal networking before the exhibition officially opens. It is a simple but valuable opportunity to meet local businesses over a coffee, have meaningful conversations and ease into the day before the room gets busy.

‘A five-minute conversation can do what weeks of emails sometimes cannot’

From 10:00 to 3:30, visitors will be able to explore exhibition stands, speak directly with businesses, discover new products and services, and build connections that could lead to future partnerships, referrals and opportunities.

There will also be a dedicated Speed Networking event from 1:30 to 2:30, delivered in conjunction with NNBN. This fast-paced session will give attendees the chance to meet a wide range of businesses in a short space of time, make new introductions and open up conversations that may not happen through standard networking alone.

For exhibitors, the event provides a valuable platform to get in front of the local business community. A stand is not just a table and a pullup banner. It is a chance to start conversations, demonstrate your expertise, strengthen your visibility and position your business among organisations that are actively looking to connect.

A spokesperson said: “Northamptonshire Chamber of Commerce continues to play an important role in bringing businesses together, supporting growth and creating opportunities

fact file

NAME: Northamptonshire Business Exhibition 2026

DATE: 24 September 2026

TIME: 10.00am - 15.30pm

VENUE: Mercure Northampton, Silver Street, NN1 2TA

across the county. The Business Exhibition is one of the clearest examples of that work in action.

“In a world where inboxes are full and online messages are easily missed, there is still huge value in standing in the same room as the people you want to meet. A five-minute conversation can do what weeks of emails sometimes cannot.

“This exhibition is expected to attract businesses from a wide range of sectors, making it an ideal event for anyone looking to strengthen their local network, discover what is happening across the county and build relationships that continue long after the day itself.”

Visitors can attend free of charge, but registration is recommended.

For more details, visit the Northamptonshire Chamber website or contact the events team at events@northants-chamber.co.uk

policymatters

The Chambers represent the views and interests of members at local, regional and national levels

A celebration of diversity – and a major milestone!

Iwas interviewed by BBC Radio Northampton supporting the work of Northamptonshire Chamber of Commerce member Helen Russell from The Right Track Consultancy about the benefits of a multi-generational workforce. This is something I fully support. A diverse workforce across multi generations can certainly add strength and a lot of value to workforces.

The highlight for me over the last couple of months has been the two policy events with MPs ensuring that our business voice is heard. The first event with Mike Reader MP for Northampton South was held at new Chamber members Hilton Northampton and saw an engaging meeting with Mike who was on hand to answer questions from members in attendance. Unfortunately Lucy Rigby was unable to attend following her recent appointment to Chief Secretary to the Treasury.

‘I feel it’s critical that engagement continues to ensure our member’s voice is represented in meetings’

I’ve also recently held a Q&A session with Milton Keynes MPs Chris Curtis (Milton Keynes North) and Callum Anderson (Buckingham and Bletchley) which enabled the voice of our MK business community to be heard, presenting the latest Quarterly Economic Survey results at the meeting and to discuss Milton Keynes and the surrounding area as a whole with what future lies ahead.

Since my last Policy update, I’ve I continued to represent the Northamptonshire Chamber of Commerce in the Northamptonshire Logistics Forum, Northamptonshire

Manufacturing Forum and, more recently, the Northamptonshire Crime and Retail Forum led by Police, Fire and Crime Commissioner Danielle Stone. I feel it’s critical that engagement continues to ensure our members’ voice is represented in meetings and I would like to reiterate that I’m always available to listen to member’s concerns or challenges.

The Quarterly Economic Survey results for Q2 have just been released and I stress again the importance of this survey as the work I do forms the largest business voice in the UK with all the Chambers from across the

Country coming together with a powerful voice for business. I would urge you all to participate in the survey, details will be on the Chamber website.

Finally, I would like to personally congratulate Emma Speirs from Ballyhoo PR on her recent 10 year celebration since she started her business back in 2016. Emma and the Ballyhoo team have worked closely with me for a number of years on a number of projects and it was only right I joined them for their 10th birthday celebration at the Swan in Lamport. Well done!

Simon Cox and the team from Ballyhoo celebrate the PR firm’s 10th birthday

Chamber Business Partners are an exclusive group of influential companies within Chamber membership

Hireful offers free tool to help fill volunteer roles

The UK-based recruitment software and services provider hireful has made its applicant tracking system available free of charge to charities and not-forprofit organisations across the UK, to help them to recruit for volunteers.

Volunteer recruitment is its own beast. It comes with its own challenges, different applicant motivations, varied availability, a wide spread of skills and roles, and the need to keep people engaged who are giving their time for free.

A volunteer recruitment system gives charities a dedicated place to advertise volunteer roles, manage applications, track availability and skills, and communicate with volunteers throughout the process.

‘Volunteer recruitment is a completely different challenge to paid hiring, and it deserves its own tools’

Because the volunteer recruitment system sits outside of any paid recruitment platform, it also suits charities that already have a system in place for paid hires but nothing dedicated for volunteer recruitment. It can be adopted on its own, without disrupting existing tools or workflows.

Charities and not-for-profits already make up around 40% of hireful’s customer base, a community served through the company's specialist division, hireful NFP.

The division was built specifically for third sector organisations, recognising that they face challenges other employers rarely deal with: tight budgets, EDI obligations, lean HR teams, and high application volumes.

The system has been designed with those realities in mind, helping charities move quicker, keep volunteers engaged, and offer a respectful candidate experience that reflects the mission behind the role.

Commenting on the launch, hireful NFP’s charity lead Jess Brosnan said: “Volunteer recruitment is a completely different challenge to paid hiring, and it deserves its own tools. In a lot of cases charities have more volunteers than paid for employees so we wanted to support charities so they can have their own dedicated system to manage that type of

recruitment, free of charge, whether they’re starting from scratch or already have something in place for their paid hires.”

Charities and not-for-profit organisations can find out more, by emailing help@hireful.co.uk or visiting www.hirefulNFP.com

Charity lead Jess Brosnan

System to improve Social Housing

dbfb, together with their partners Draytek, Purple Transform, Robustel & Iris IoT are proud to announce their Digital Housing solution, which has been specifically developed to help Social Housing organisations control costs, improve services and protect tenants.

The launch coincides with dbfb securing placement on the Procurement for Housing (PfH) Social Housing Emerging Disruptors (SHED5) and Network & Telecoms frameworks.

‘We can bring the innovation we are pioneering within IoT and AI to benefit the broad range of people within Social

Housing’

The Digital Housing solution provides robust, scalable, and affordable connectivity and IoT solutions, tailored for social housing environments. By deploying both public and private 5G, IoT, Wi-Fi and full-fibre networks, dbfb ensures that every resident, regardless of income or location, can access high-speed internet improving safety and wellbeing for all tenants.

The services also bring together a range of computer vision and ethical AI technology into a single intuitive management portal that

provides intelligent insights on key metrics such as mould, energy usage, air quality, CO2, smoke detection, temperature, occupancy, CCTV and many more, to provide a unified management system that ensures visibility of costs, tenant satisfaction and tenant safety.

Stuart Smith, head of innovation at dbfb, said: “We already have an established track record of providing connectivity services into organisations such as Care Homes, including the latest Technology Enabled Care for elderly and vulnerable people in assisted living.

“The ability to build upon this innovation, through frameworks such as the Social Housing Emerging Disruptors programme, means that we can bring the innovation we are pioneering within IoT and AI to benefit the broad range of people within Social Housing, and provide them with the best opportunity to thrive.”

To discover more on dbfb’s digital housing solutions please visit: www.dbfb.co.uk

Understand the risks of negligence

Businesses and professional service providers are being encouraged to review their exposure to professional negligence risks, amid growing concern that increasing workloads, tighter deadlines and evolving ways of working could create greater pressure points across organisations.

Insurance experts Everywhen say businesses are operating in an environment where speed and efficiency are increasingly important, but warns that errors, omissions or inaccurate advice can have significant consequences when clients suffer financial loss.

‘Professional

negligence is not always the result of major failures. In some cases, it can come down to an overlooked detail’

Professional negligence claims can arise where a business or individual is considered to have failed to meet the expected standard of service or advice, potentially leading to disputes, legal action and reputational damage.

While professional negligence is often associated with legal or financial services, exposure can affect a wide range of sectors,

from consultants and architects to marketing agencies, engineers and technology businesses.

A spokesperson for Everywhen said: “Businesses are often under pressure to move quickly, deliver more and adapt to changing expectations. While that can create opportunities, it can also increase the likelihood of mistakes, oversights or misunderstandings occurring.”

They added: “Professional negligence is not always the result of major failures. In some cases, it can come down to an overlooked detail, unclear advice or an error that creates wider consequences for a client. Understanding where risks exist is becoming increasingly important.”

According to Everywhen, businesses should regularly assess operational processes, responsibilities and potential areas of exposure to reduce the likelihood of minor issues escalating into larger financial and reputational challenges.

For further information about professional indemnity insurance go to: www.everywhen.co.uk

The Digital Housing solution provides affordable IoT solutions
Pressure to improve delivery can increase the likelihood of mistakes and misunderstandings

going global going global

Expert advice, guidance and updates from the world of international trade

Yusen Logistics launches AI tool

As disruption has become the new normal across global supply chains, Northants-based logistics company Yusen Logistics has announced the launch of the Supply Chain Disruption Radar - an AI powered solution that turns global news, carrier advisories and operational insights into concise, actionable intelligence.

The Supply Chain Disruption Radar integrates with Yusen Vantage Performance, the company’s supply chain visibility platform, delivering concise alerts and customer-ready insights.

The AI powered analysis identifies events, maps their impact on shipments and provides actionable guidance to help customers navigate disruption with speed, confidence and foresight.

‘Businesses don’t just need more data, they need actionable intelligence that enables confident decision making’

By delivering predictive intelligence tied directly to shipments, Supply Chain Disruption Radar empowers customers to anticipate emerging risks, implement mitigation strategies and make agile, proactive decisions with confidence.

With supply chain risks growing more frequent and complex, predictive intelligence and proactive decisionmaking are increasingly critical to building resilience.

Irene Tung, head of Yusen Logistics’ Supply Chain Solutions Unit, said: “As we’ve stood alongside our customers through some of the most challenging times, one thing has become crystal clear – businesses don’t just need more data, they need actionable intelligence that enables confident decision making.

“Supply Chain Disruption Radar was shaped by those real-world experiences. By combining AI with our vast operational network spanning 46 countries and regions, it transforms complexity into clarity and equips our customers with practical strategies to stay resilient and ahead of the curve.”

Coaching company expands to Vietnam

Acompany has announced a significant deal in Vietnam. The Development Company, run by Adrian Green and Louise Plant, has secured an exclusive contract to provide Coaching Qualifications for managers in Vietnam on behalf of the Institute of Training and Occupational Learning.

“We were approached by a large Insurance Company in Vietnam, and they told us that a British coaching qualification was needed,” said Adrian Green. “The only other qualification available was American

We will provide the Certificate in Coaching to managers in all types of organisation across the whole of Vietnam.”

Adrian Green originally set up The Development Company in Northampton in 1994. The Vietnam operation will be managed by their Vietnamese business partner, Thanh Huong, and the training will be provided by a local training company based in Hanoi.

The Development Company offers a wide range of management training and training for trainers.

Adrian Green and Thanh Huong

Building inclusive workplaces: EnFold launches the Neuro-Friendly Programme

Businesses are recognising that inclusion is no longer a “nice to have”, but rather it is a strategic driver of workforce wellbeing, customer loyalty, and organisational reputation. As employers look for credible, practical ways to strengthen their equality, diversity and inclusion (EDI) commitments, EnFold is offering support.

EnFold, a lived experience led charity based in Northamptonshire, has become a trusted partner for employers seeking to better understand and support autistic staff, customers, and families. September will see EnFold launch its most ambitious initiative yet: the Neuro-Friendly Programme, a structured, evidence based pathway designed to help organisations embed meaningful, sustainable inclusion.

Northamptonshire has an estimated 10,000 autistic people and statistics show that nearly 85% of autistic adults nationally are out of work, yet many wish to be included in employment. For those that are in some kind of employment, over a half say they are not experiencing satisfactory delivery of the legally-required ‘reasonable adjustments’. It is clear that there is an opportunity to harness the neurodivergent community as a workforce and a loyal customer base by understanding and delivering on their requirements.

A local charity with national recognition

EnFold was founded on lived experience, autistic neurodivergent adults, parents of autistic children, and professionals working together to create practical, empathetic support. Over the past five years, the organisation has grown into a countywide service supporting thousands of children, young people, adults, and families through one to one support, training, system navigation, and crisis prevention.

EnFold’s credibility has been recognised nationally. CEO Diane Johnson was invited to the King’s Garden Party at Buckingham Palace in 2025 and named Inspirational Woman of the Year 2026 for her leadership in autism inclusion and community impact. This recognition reflects the strength of EnFold’s approach: real experience, real understanding, and real solutions.

Why inclusion matters for business

The business case for neurodivergent inclusion is compelling, and increasingly urgent.

For HR and people leaders:

• Strengthen recruitment and retention by becoming an employer of choice

• Reduce sickness absence and workplace stress through proactive, personalised adjustments

• Improve EDI performance with measurable, credible action

• Equip managers with CPD accredited training, delivered by neurodivergent professionals who understand the realities of workplace challenges

• Access in person consultancy to review policies, processes, and environments

‘This is not a tick box exercise. It is a partnership that builds capability, confidence, and culture’

• Reduce labour turnover through increasing retention and ease the recruitment burden.

For customer facing organisations:

• Increase footfall by creating sensory aware, welcoming spaces

• Improve customer satisfaction and loyalty

• Demonstrate leadership in community inclusion – a growing expectation among consumers

• Build trust with families who often avoid environments that feel overwhelming or inaccessible

• Create points of difference vs competitors and grow revenue and market share.

Introducing the Neuro-Friendly Programme

The Neuro-Friendly Programme is designed to take organisations from good intentions to confident, embedded practice. It provides:

• A structured assessment of current strengths and gaps

• A clear, achievable action plan tailored to your organisation

• CPD accredited training for staff at all levels

• In person support from EnFold’s lived experience workforce

• Practical guidance on reasonable adjustments that genuinely work

• An EnFold Inclusion Mark to demonstrate your commitment to staff, customers, and the wider community.

Delivering social impact while strengthening your business

Working with EnFold means your organisation is not only improving its own practice, it is directly supporting a local charity that provides vital autism support across Northamptonshire. Every training session, consultancy package, and programme subscription helps reduce waiting lists, prevent crisis, and empower families.

For businesses seeking to strengthen their social value commitments, this is a powerful way to deliver measurable community impact.

A call to forward thinking employers

As workplaces evolve, inclusion must evolve with them. The Neuro-Friendly Programme offers a credible, practical route to becoming a more inclusive employer and a more welcoming place for autistic and neurodivergent customers.

Stronger workforce. Better customer experience. Real social impact. All delivered by a recognised, lived experience led organisation rooted in your local community.

Contact EnFold

Website: www.enfold.org.uk

Email: jaki@enfold.org.uk

Join organisations leading the way in autism inclusion this year.

talkingbusiness

Wilson Browne Solicitors on their people, their culture, and why

their approach to a global crisis helped set them apart.

We’re not newand we’ve never been normal...

Remember that? When the world seemed to stop turning in early 2020 – it’s easy to forget just how strange that time felt. Roads emptied, aircraft disappeared from the sky, and for a moment, however brief, the pace of modern life slowed to something unfamiliar. Whole sectors shut down overnight; offices closed; “Business as usual” became a meaningless phrase.

But not everywhere – at Wilson Browne Solicitors, the work didn’t stop. Wills were signed through windows and on car bonnets. Conversations moved online almost instantly. An information hub (one of the first in the country) became a practical guide for businesses navigating furloughs, employment law challenges, contracts and uncertainty.

There’s a temptation, looking back, to frame this as exceptional. In reality, it says something more straightforward: adaptability matters, but so does a willingness to show up when it counts. That idea, of balancing commercial reality with a sense of responsibility to the communities around you, runs through much of Wilson Browne’s story.

Beyond legal expertise

Ask most law firms what sets them apart, and the answer usually starts with expertise. At a certain level, though, technical competence is a given. Clients assume their lawyers know the law. The differentiator lies elsewhere.

For WB, the distinction has been less about claiming to be different and more about how it operates day to day: accessible rather than distant, pragmatic rather than theatrical. It’s a tone that doesn’t always dominate headlines but tends to matter to clients over time.

The firm has grown into one of the larger regional practices in Northamptonshire and the surrounding areas, with a mix of private client and commercial work. That growth has been steady rather than dramatic, underpinned as much by continuity as by change.

Recognition – with context

Awards feature heavily in the legal sector, and Wilson Browne is no exception. The firm’s performance at the Northamptonshire Law Society Awards over the past decade has been notably consistent, with repeated wins for Law Firm of the Year or its equivalent category.

2025 produced a clean sweep of sorts: Large Law Firm of the Year alongside individual recognition for both junior and support staff. On one level, this reinforces a reputation for quality. On another, it highlights something less obvious – the breadth of contribution within a firm.

Awards for junior lawyers and operational staff don’t carry the same external weight as firm-wide accolades, but internally they often tell a clearer story about culture. They suggest a place where contribution isn’t confined to fee earners or leadership teams.

Continued on page 24...

talking business

...from page 22

At a national level, shortlisting across multiple categories at the 2026 Modern Law Awards points to broader relevance beyond the region, coupled with the Commercial Property team of the year win.

These recognitions matter – not because they prove excellence outright, but because they indicate consistency across different areas, whether sector expertise or culture, and structure.

The quiet work of building a workforce

Professional services firms tend to talk about “people” as their greatest asset – a phrase repeated often enough to lose meaning. What distinguishes Wilson Browne is how frequently individual recognition appears alongside firm-wide success.

‘If there is one area where Wilson Browne stands out clearly, it is in the extent and longevity of its community involvement’

Internally, there’s been a clear emphasis on progression and retention. Investment in training and wellbeing is not unusual in the legal sector, but its visibility here (particularly through award citations) suggests it’s taken seriously rather than used simply as a recruitment message.

Leadership has also played a role in shaping that environment. The tone from the top leans toward accessibility and community rather than hierarchy, which filters through into client interactions and team dynamics. None of this is especially radical. But in law, consistency often matters more than reinvention.

Community as strategy, not add on

If there is one area where Wilson Browne stands out clearly, it is in the extent and longevity of its community involvement.

Many firms support charities. Fewer do so in a way that feels embedded rather than occasional. Here, the approach has been deliberately broad: supporting multiple organisations across Northamptonshire rather than concentrating on a single flagship partnership. The list is extensive, ranging from hospices and air ambulance services to mental health charities and local foundations. Importantly, much of this activity is driven internally. Fundraising initiatives often come from within the firm, rather than being imposed as top-down corporate programmes – for example, one of the team, Amber Ferdous-White, will shortly be doing a skydive for Headway East Northants.

Even some of the more unusual efforts (e.g. Kevin Rogers’ charity music releases) reflect a willingness to engage in ways that are personal rather than purely corporate.

Financial contributions are part of the picture, but they’re only one aspect. The firm’s involvement often includes time, visibility, and long-term commitment: factors that tend to matter more to community organisations than one-off donations.

Sponsorship with a long view

Sponsorship is often treated as marketing. Done well, it becomes something closer to infrastructure, supporting the systems that allow business and community life to function, and WB’s sponsorship activity leans toward the latter.

Long-term backing of the Northamptonshire Business Awards, now extended to the end of the decade, is a good example. Events like this don’t just celebrate success; they help create networks and visibility for businesses that might otherwise remain localised.

Similarly, involvement in initiatives such the Discover Northamptonshire Tourism Awards reflects an interest in the broader economic ecosystem, not just the legal sector.

There’s also a noticeable spread across different areas of community life. Cultural sponsorship, such as ongoing support for theatre in Kettering, sits alongside

grassroots sport – rugby clubs, football teams, youth cricket. The common thread isn’t the sector; it’s the local impact.

What’s striking is less the scale of the investment and more its consistency. Multi-year commitments signal intent in a way one-off sponsorship announcements rarely do.

Regional but still local

For a firm rooted in Northamptonshire, “community” is not an abstract concept. It is the client base, the workforce, and the environment in which the business operates, and Wilson Browne’s approach reflects this.

Many regional firms adopt a similar stance. What arguably differentiates Wilson Browne is the breadth of its engagement and the sense that these activities are central rather than peripheral.

There’s also a commercial logic behind it. Stronger

communities create stronger businesses, and vice versa. Supporting one inevitably supports the other.

A different kind of takeaway

It would be easy to end on a familiar note – pointing to a diverse range of legal services, expertise, and client outcomes. They matter, but they’re not the whole story.

A more interesting takeaway is this: businesses often ask what their local business environment can do for them: access to talent, infrastructure, opportunity. Perhaps less often do they ask what role they play in shaping that environment.

Wilson Browne’s example doesn’t suggest a single answer, but it does point toward a mindset. Community involvement, when sustained, becomes less about obligation and more about identity.

For any business, legal or otherwise, that may be the more useful question to take away.

issue spotlight: manufacturing issue spotlight

Each issue of inbusiness takes a closer look at the key sectors operating in Northamptonshire and Milton Keynes

AI to transform manufacturing

Northamptonbased CRM innovator GoldVision is set to transform the way manufacturers work, with the 2026 launch of FuseAI, a powerful new AI engine designed to eliminate manual processes and deliver measurable operational efficiency. With manufacturers under mounting pressure to deliver faster and leaner than ever before,

AI has stopped being a future consideration and become a competitive necessity. GoldVision is responding with something built for exactly that challenge. FuseAI makes GoldVision CRM the single point of data entry for your business, the engine that keeps everything else in sync. From AI agents that automatically create opportunities and incoming sales enquiries, to deep integration with ERP systems for customers,

sales, and transactions, to polished cross-system intelligence reporting, the results are tangible and immediate. Projects that once took weeks can now be completed in a single day.

The platform works across three connected capabilities: deep integration with business-critical systems so data moves freely without manual intervention; intelligent agents that handle complex, multi-step workflows with consistency and speed; and

clear, data-rich reporting that gives teams the visibility they need to act quickly and confidently. By connecting GoldVision CRM with the tools customer teams already rely on, FuseAI delivers faster resolution times, higher customer satisfaction, and a business better equipped to adapt and grow.

Practical, powerful, and built directly into Gold-Vision-FuseAI is more than a product update. It's a whole new way of working!

Isabelle Butler, customer success executive, and her manager Lauren Short, customer success team lead

issue spotlight: manufacturing

New platform to help improve efficiency

A software company based in Northampton has launched a new platform designed to help manufacturers across Northamptonshire, the Midlands and the rest of the UK modernise their systems without the high costs and long delays traditionally associated with bespoke software.

The launch of WAMRAD, which stands for Web Alliance Manufacturing Rapid Application Development, marks a major milestone for Web Alliance as its first dedicated product after more than a decade of delivering custom-built systems for companies across the UK.

The platform has been developed to support small and medium-sized manufacturers that need more flexibility than standard off-the-shelf software can offer but may not have the budget or time to invest in a traditional fully bespoke system.

‘We wanted to give smaller businesses access to the kind of bespoke

technology usually reserved for large enterprises’

Web Alliance was founded in 2012 by husbandand-wife team Ashish Kumar and Iram Gilani, with a mission to make flexible, high-quality software accessible to smaller businesses. What began as a two-person start-up operating from a family home has grown into an international business, supporting SMEs with tailored systems designed around how they work.

Ashish Kumar, director of Web Alliance, said: “Thirteen years ago, we believed SMEs deserved better than rigid systems that forced them to change how they work. We wanted to give smaller businesses access to the kind of bespoke technology usually reserved for large enterprises. Launching WAMRAD is a proud moment for us. It’s everything we’ve learned over the years, brought together into something that businesses can use quickly and build on as they grow.”

Historically, manufacturers have had to choose between off-the-shelf software, which can be quick to set up but often inflexible, and bespoke systems, which can cost in excess of £50,000 and take more than a year to build. WAMRAD bridges that gap, offering a system that businesses can start using in as little as one week.

The platform starts with a ready-to-use CRM foundation, allowing businesses to manage customers and key day-to-day processes from the outset. From there, additional functionality can be added over time, helping manufacturers evolve the system into a fully tailored ERP platform as the business grows.

Each business receives its own dedicated system, meaning manufacturers retain full ownership of their data from day one. Following significant customisation, clients can also gain access to the source code, giving them the option to manage future development in-house if required.

Web Alliance says the launch reflects growing demand from smaller manufacturers locally and nationally.

Excelerate has packaging all wrapped up

Northamptonshire-based Excelerate Ltd has expanded its engineering support operation following increased demand from manufacturers requiring pallet wrapper servicing, repairs and operational support.

The business, which supplies pallet wrapping systems and stretch film across the UK, launched its servicing division around a year ago and has since grown to a dedicated service team, with engineers supporting customers nationwide.

Excelerate says manufacturers are placing greater focus on reducing downtime, improving reliability and reviewing packaging efficiency as cost pressures continue across manufacturing and distribution sectors.

Guy Kitchener, Excelerate Ltd, said: “We’ve seen a noticeable increase in businesses reviewing areas of operation that were previously overlooked, particularly around end-of-line equipment reliability and material usage. In many cases, small adjustments to machinery setup or film application can make a significant difference operationally.”

The company supports manufacturers, food producers and logistics operations with servicing, repairs and optimisation work on pallet wrapping equipment, alongside supplying stretch film and automation systems.

Excelerate says demand for preventative servicing and automation support has continued to grow as businesses look to improve consistency and reduce disruption within busy production environments.

The business supplies pallet wrapping systems across the UK

issue spotlight: manufacturing

Online platform is just nifty!

Milton Keynes-based manufacturer Niftylift has launched a new digital support platform designed to help customers around the world access technical information for their equipment more quickly and easily.

Called MyNifty, the new platform allows owners, operators and service personnel to access machine-specific support information directly from their mobile device by scanning a QR code located on a machine’s serial plate or by searching using a machine serial number online.

‘MyNifty is a great example of how relatively simple technology can make a real difference’

Developed at Niftylifts headquarters in Shenley Wood, MyNifty brings together technical documentation, troubleshooting tools and instructional video content into a single online resource tailored to each machine model.

The launch forms part of Niftylift’s ongoing investment in customer support and digital

innovation, helping customers find the information they need more quickly, whether they are preparing equipment for use, carrying out maintenance or supporting operators in the field.

Founded in Milton Keynes in 1985, Niftylift designs and manufactures mobile elevating work platforms used in more than 70 countries worldwide. The company employs more than 500 people across its Milton Keynes operations and exports equipment to customers across Europe, North America, the Middle East, Asia and Australasia.

A key feature of MyNifty is its use of QR code technology. Most Niftylift machines currently in service already feature QR codes on their serial plates, allowing users to access machine-specific information directly from the equipment using a smartphone or tablet.

The platform currently provides support information for Niftylift machines spanning approximately the last twenty years, covering the vast majority of machines still in active service around the world.

Simon Maher, marketing manager at Niftylift, said: “At Niftylift, we’re always looking for ways to improve the experience for our customers. MyNifty is a great example of how relatively

simple technology can make a real difference by helping people find the information they need more quickly and easily.

“Developing MyNifty has allowed us to bring together a range of support resources into a single platform that can be accessed directly from the machine itself. It’s a practical innovation

that supports customers around the world, but one that has been developed here in Milton Keynes.”

The launch follows a period of continued innovation and growth for Niftylift, which celebrated its 40th anniversary in 2025 and continues to invest in new technologies, product development and customer support initiatives.

Horiba team tackle Spring Wolf Run

A team from Northampton-based manufacturer Horiba UK swapped the office for mud, water and obstacles earlier this year as they tackled the Spring Wolf Run in support of the Northampton Saints Foundation.

The group joined thousands of participants in Leamington Spa, Warwickshire this April for the popular obstacle event, which combined running with climbing, water crossings and team-based challenges.

Taking on the demanding 5K course, the Horiba UK team has so far raised over £1,300 in vital funds for the Foundation, which uses the power of sport and rugby’s core values to inspire, support and educate people across

Northamptonshire and Milton Keynes. Through its programmes, the charity works with some of the region’s most vulnerable children, young people and adults, helping

them build confidence, develop life skills and overcome barriers to education and opportunity.

The Wolf Run, now in its 15th year, has grown into one of the

UK’s best-known obstacle events, attracting tens of thousands of participants across its three annual events, including many corporate teams such as Horiba UK. Every pound raised by team Horiba UK is going directly towards the Foundation’s life-changing programmes, from supporting young people facing barriers to education, to creating opportunities for those who need it most.

To boost fundraising efforts, Horiba UK has pledged to match donations up to £250 per participant. You can still donate here:

givestar.io/team/horiba-uk

The Horiba UK team in action
The MyNifty platform

A family firm you can trust to handle your shredding needs

Istarted Simply Shredding back in 2016 as a secondary business to my courier business.

On some days, I wanted to find something to do on the way back from doing delivery around the country and this was a perfect fit. The firm certainly grew but then Covid happened, which meant a lot of people had to start sorting out their paperwork at home.

As we came through the pandemic and many returned to offices, I found I was snowed under with collections. At that time, my daughter and son were made redundant in their jobs. I said “I need your help” and we became a family business. Since then, my other son has joined us, and our customers appreciate the personal touch we offer as a family firm. We are involved with the process every step of the way: we do the collections; we shred all paperwork ourselves and we make sure the paper is safely recycled. We get to know our customers and they are confident in our services, and this is what makes us stand out from the crowd.

Our customers are far and wide and include accountants, schools, solicitors and hospitals. In

addition, we also handle confidential paperwork for many private individuals, including the difficult task of handling confidential files from someone’s estate. We are there with a comforting hand.

So feel free to contact us, whoever you may be or whatever you may do, and rest assured we will help you with all your shredding needs.

issue spotlight: celebrate christmas

Christmas at Horwood House

An exclusive new Christmas celebration is on offer this festive season at Horwood House.

The Buckinghamshire manor hotel has introduced A Very Merry Evening at Horwood – a sociable and stylish way to celebrate the season. Expect exclusive private space, a curated selection of festive small plates, half a bottle of wine per person and seasonal novelties at £82 per person.

For smaller office groups who still want the full party experience, the hotel’s Shared Party

‘When it comes to festive celebrations, we know how to do it properly’

Nights include a welcome drink, three-course dinner, DJ and a night of dancing for £74 per person.

For larger groups of 20 or more, the Private Christmas Party package gives exclusive use of

From Disco Bingo to festive lunches: Celebrate your way

The countdown to Christmas starts at Kettering Park Hotel and Spa.

With a range of party nights running throughout November and December, there are plenty of opportunities to celebrate the season – whether you and your colleagues are celebrating all your hard work throughout the year, or you’re rallying your family and friends up for a festive get together.

Christmas party nights run on selected weekend dates from 21st November to 19th December. Guests will be greeted with arrival

cocktails and nibbles before a three-course festive dinner. There will be casino tables, late night snacks and a DJ until 12:30.

Thursdays in December see Disco Bingo nights for £54.95 per head, which include a two-course festive dinner, three games of song bingo and a DJ into the night –with lots of prizes to be won.

For something more intimate, the hotel also offers festive lunches and dinners throughout December, with a three-course festive menu starting at £37.95 per person.

Festive

lunches and dinners are on offer throughout December

a spectacular event room, a three-course festive dinner from the Executive Chef, half a bottle of wine per guest, Christmas novelties and tea, coffee and mince pies to finish. Prices start from £72 per person.

A spokesperson said: “When it comes to festive celebrations, we know how to do it properly. Our four-star manor hotel is the perfect base for your company Christmas party this year. Our halls are decked, the tree is twinkling and the cocktails are pouring. All that's left to do is get your team together.”

Horwood House in the festive spirit

issue spotlight: health & safety

Fab five join the Acorn ranks

Atalented quintet of fire risk assessors has joined the ranks at a thriving Northamptonshire health and safety consultancy.

Acorn Safety Services, which provides health and safety services to businesses, charities and organisations across the UK, has taken on Farai Masawi, Jamie Tysoe, Peter Wilson and Purity Muposhi as fire risk assessment consultants at the Moulton Park base, with Simon Clarke appointed as a trainee fire risk assessor.

‘This fantastic fivesome are a brilliant addition to our Fire Safety team’

Farai, Peter and Purity’s roles involve conducting comprehensive fire risk assessments across a range of premises, identifying potential fire hazards, evaluating risks to occupants, and reviewing existing safety measures such as alarms, escape routes, and fire protection systems.

The trio assess compliance with relevant fire safety legislation and provide practical recommendations to ensure buildings meet statutory requirements and maintain safe environments for occupants.

Jamie joins Acorn Safety as a fire risk assessor and remedials consultant, following a

stint as a fire and security manager for a team of service engineers, and Farai brings previous fire risk assessment experience having ensured compliance with health and safety regulations across supported living environments.

Peter – the newest of the five recruits - has been in fire safety for the past 26 years and Simon previously worked in IT as an account manager before joining Acorn.

Operations Director Zeynep Guzelkasap said: “This fantastic fivesome are a brilliant addition to our Fire Safety team, joining the wealth of knowledge we already had in situ.

“The growth of our team is always strategic. New recruits must be skilled and willing to learn but also fit into our warm and welcoming culture. It looks as though Purity, Jamie, Peter, Simon and Farai will be a great fit.”

Health and safety advice makes impact

Impact HR, which works with SMEs across the UK, has expanded its support for organisations by strengthening its health and safety offering.

The company recognises that looking after employees extends beyond human resources. Effective health and safety management plays a vital role in protecting people, supporting wellbeing, maintaining compliance and creating productive workplaces.

In January, Impact HR appointed James Balding to lead the health and safety arm of the business.

Since his appointment, James and his team have been helping SMEs establish practical and proportionate health and safety arrangements, including:

• Discovery and gap analysis to review current arrangements and prioritise actions.

• Policy and documentation suites, including risk assessments, safe systems of work and templates.

• Competent advice from a named consultant for day-to-day support.

• Training and induction for leaders and teams, including toolbox talks and role-specific guidance.

• Audits and readiness checks for clients, insurers and regulators.

• Incident and regulator support, including reporting, investigations and corrective actions.

James Balding said: “Good health and safety is not simply about compliance. It helps organisations protect their people, reduce business risk, improve culture and demonstrate due diligence. When organisations invest in health and safety, they often see benefits through improved engagement, reduced absence, stronger client confidence and better operational performance.”

Impact HR has also developed a growing library of free health and safety toolbox talks. The resources are available as free downloads from the Impact HR website, helping organisations communicate key safety messages.

L-R: Peter Wilson, Jamie Tysoe, Farai Masawi, Simon Clarke and Purity Muposhi have joined the Acorn Safety Services fire safety team
James Balding

sector focus: finance sector focus

The latest news from the finance, legal and skills sectors.

Growing finance firm moves into new premises

An award-winning Northamptonshire financial planning firm has moved to new larger premises as it continues to go from strength to strength.

O’Sullivan Financial Planning has recently acquired a new premises in Brooklands Court in Kettering, moving from a 700 sq ft facility in Lamport to a 2,400 sq ft office in Kettering Venture Park.

‘Our story continues to evolve as the company continues to grow’

The move was needed in order to house the ever-expanding team, following exponential growth over the last two years and ambitious future plans.

When O’Sullivan Financial Planning first moved to Lamport,

they were a team of just three, now the company boasts a workforce of 12.

As part of the recent changes, Patrica Fraser joined as a client service manager in April, with Saj Atwal starting in June as a Chartered Financial Planner.

Managing director Conor O’Sullivan said: “Our story continues to evolve as the company continues to grow. We are currently looking to recruit a paraplanner to join the team and we’re likely to have another financial advisor start before the end of the year. We’re always on the lookout for high quality candidates that will fit the ethos and culture of our brilliant team and we’re looking forward to seeing what lies ahead for our new chapter in our new premises.”

Alongside the office space, O’Sullivan Financial Planning launches its new website imminently.

Dynesourcer makes finding funding easier

Northampton-based Dynamic Commercial Finance Ltd has launched Dynesourcer, a new online platform designed to make it easier for businesses and investors to source/compare funding and financial products from across the market.

The company has spent two years developing the site, which brings together live Lender Products and funding solutions from multiple providers into one digital space. The platform enables users to compare products, explore finance options, and connect directly with funding specialists helping to simplify a process that has traditionally been confusing and time consuming.

Matt Mander (pictured), managing director of Dynamic Commercial Finance, said: “We wanted to create a tool that genuinely saves businesses & Investors time and gives them more visibility and choice when it comes to sourcing finance.”

Conor O’Sullivan

Eight-year-old entrepreneur honoured at £50 challenge

An eight-year-old entrepreneur was among the stars of this year’s Franklins Solicitors £50 Challenge, which has raised £50,243 for local charities across Northamptonshire and Milton Keynes.

The fundraising total was announced at the annual £50 Challenge Awards, where 56 teams were recognised for transforming an initial £50 investment from Franklins Solicitors into vital funds for 12 local charities.

The Young Entrepreneur Award was presented to Woo Reviews, whose founder Woo, aged just eight, impressed judges with her creativity, determination and entrepreneurial spirit. Her fundraising efforts raised £910 and included organising a street food festival, Woo Fest, attended by more than 500 people.

Woo said: ‘‘I feel really happy to have won Young Entrepreneur. I used the £50 to print out my posters to promote Woo Fest. I enjoyed getting involved in the challenge because I know the money will go to do something useful and help people.’

The overall fundraising award was won by Footsteps Travel UK Ltd, which raised £4,518 for their chosen charity.

Commenting on winning, Andrea Fountain, Footsteps Travel, said: “To win The Highest Fundraiser is absolutely fantastic. We’ve had great fun, raised an amazing amount of money and been overwhelmed by the support from our clients and the wider community. It’s been wonderful to bring people together for such a worthwhile cause.”

The awards were presented by businessman and broadcaster Nick Hewer, best known for his role as Lord Sugar’s advisor on The Apprentice

‘The £50 Challenge continues to demonstrate what can be achieved when people combine creativity, determination and community spirit’
Young Entrepreneur Award was presented to Woo Reviews, whose founder Woo, is aged just eight
Footsteps Travel UK Ltd won the overall fundraising award

sector focus: legal

This year’s challenge supported 12 local charities, including The Lewis Foundation, Cynthia Spencer Hospice, Northampton Hope Centre, Rainbows Hospice and Medical Detection Dogs.

The Lewis Foundation had the highest number of fundraising teams supporting its cause, with those teams collectively raising almost £20,000 to help provide support and gift packs for adult cancer patients undergoing treatment in hospital.

Commenting on the challenge, Lorraine Lewis, from The Lewis Foundation said: ‘The Challenge offers a unique way to raise funds and get the community involved rather than traditional fundraising. It costs £3.60 to provide a gift pack so with the amount raised, there’s going to be lots of people we can support.’

Andrea Smith, equity partner at Franklins Solicitors, said: “The £50 Challenge continues to demonstrate what can be achieved when people combine creativity, determination and community spirit. Every team should be incredibly proud of what they have accomplished. Together they have raised an amazing amount for local charities while developing new skills and bringing people together for a fantastic cause.”

Now in its eighth year, the challenge has raised more than £243,000 for local charities since it was launched by Franklins Solicitors in 2018.

Major change to working week

Milton Keynes-based law firm, EMW, has moved to a 35-hour working week, with no reduction in pay as part of their drive to build a more sustainable, high performance culture.

EMW Law LLP, which holds B Corp status and includes Penman Sedgwick within their family of firms, made the shift under the leadership of managing partner James Geary (pictured), who says the move is about rethinking what productivity really means in professional services.

“The old equation is broken,” said James. “More hours does not equal better output. We want people to work smarter, not just longer, and we want to build something that’s genuinely sustainable for the long term.”

As a firm advising businesses across the South Midlands and beyond, EMW said client service

and quality standards remain nonnegotiable. The change to working hours is designed not to reduce output, but to shift their culture away from presenteeism, toward focused, energised performance.

James was clear that for many of EMW’s lawyers, long hours are already a reality. “For those already going the extra mile, and

in our world, many do, this isn’t about asking for more,” he said. “It’s about creating something more sustainable underneath them.”

The 35-hour week places EMW among a growing number of professional services firms experimenting with reduced working time models, following a wave of four day week pilots across the UK that have shown limited impact on output alongside measurable improvements in staff wellbeing.

James added: “Will it be perfect? No. Will it take discipline? Absolutely. But if you want a high performing business long term, you need people who are still standing.”

EMW operates across multiple offices. It’s B Corp certification reflects its commitment to operating with purpose alongside profit.

Law firm raise impressive total for Will campaign

A Kettering law firm has raised £3,700 by taking part in the annual charity Will-writing campaign, Will Aid.

Borneo Martell Turner Coulston Solicitors has supported Will Aid since 2004, dedicating its time and expertise to writing Wills throughout November and raising a grand total of £116,450. Instead of charging their usual fees for basic Wills, they invited clients to make a donation to Will Aid - helping to fund vital charity work in the UK and around the world.

The funds raised will support Will Aid’s partner charities, which carry out work across a range of important causes, from providing humanitarian aid to protecting vulnerable children and those facing hardship here in the UK.

Susan Owens said: “We’re proud to support Will Aid each year – it’s a great opportunity to help our clients plan for the future while also raising funds for incredibly important causes. It’s always a real team effort, and everyone gets behind the campaign.

Knowing that the work we do during the campaign has a wider impact beyond our day-to-day role makes it especially rewarding.

“The funds raised will go on to support people facing difficult circumstances, both here in the UK and around the world, which makes taking part all the more meaningful.”

Lauren Poole, cair of Will Aid, praised the firm’s achievement, and said: “Congratulations to the team on raising such a fantastic amount. It’s always inspiring to see firms come together to support Will Aid, giving their time and expertise to help clients while raising vital funds for our partner charities.”

Peter de Vena Franks, Will Aid’s campaign director, added: “The continued commitment from firms like Borneo Martell Turner Coulston Solicitors is what makes Will Aid such a success year after year. Their support helps ensure the campaign can reach more people while generating essential funding for charities delivering crucial work in the UK and beyond.”

The team at Borneo Martell Turner Coulston

sector focus: skills

Giving young people a chance to be “fabulous”

Local charity SOFEA is highlighting the growing challenge of young people not in education, employment or training (NEET). The Secretary of State for Work and Pensions commissioned the Rt Hon Alan Milburn to author a report into Young People and Work and the results have gathered national attention.

Nearly one million young people, aged 16 to 24, in the UK are NEET, escalating the crisis of youth vulnerability. This is commonly seen in local communities across Oxfordshire and Milton Keynes every day.

SOFEA, which provides education, employability and wellbeing programmes for vulnerable young people, believe that every young person has something valuable to give to their community, regardless of the challenges they may have faced.

The charity has created The SOFEA Pathway to replace isolation with connection through therapeutic wellbeing,

employability skills, reclaiming education opportunities and supportive transitions into work.

Over the last two years, SOFEA has supported 380 young people, with over 70% making clear progress into the labour market and 55.5% considered work ready and 20% securing full-time employment. More importantly, they are feeling the benefits in their daily lives, reporting a 69.2% improvement in thinking clearly and a 53.9% increase in feeling confident.

Richard Kennell, SOFEA CEO, said: “Every young person has the potential to be fabulous given the chance. Many started their journey with SOFEA facing what they thought were insurmountable barriers to ever getting a job; their neurodivergence; mental health; lack of qualifications. By the time they move on from SOFEA they have gained skills, qualifications, confidence and resilience. They have bright futures ahead and are a credit to their families, communities and employers.”

Milburn Report confirms that most young people (84%) desperately want to find a job or training, but they often lack the “workplace rungs” to get there. SOFEA is inviting local businesses to help open the doors to young people by offering supportive work experiences and inspiring workshops, developing the aspirations of our young people,

offering apprenticeships or funding work across The SOFEA Pathway.

Visit: www.justgiving.com/campaig n/sofea to show your support. Contact SOFEA at info@sofea.uk.com or through social links on Instagram, Facebook and LinkedIn @SOFEA

Building a pipeline to future talent

As businesses across Milton Keynes and Northamptonshire continue to face recruitment and skills challenges, employability charity Worktree is helping bridge the gap between education and the workplace.

For more than 30 years, Worktree has connected employers with young people through interactive careers and employability programmes delivered in schools and community settings. Its aim is to help students better understand the skills, behaviours and opportunities needed for future employment.

Through initiatives such as Career WorkOut, students meet professionals from a wide range of industries, gaining insight into different career pathways while developing communication, networking and confidence building skills. For employers, these sessions offer an opportunity to engage with future talent and support the workforce of tomorrow.

Michelle Theuma, partnerships executive at Worktree, said: “Young people often tell us they don’t know what opportunities exist or how their skills relate to the workplace. When employers share their experiences openly, it helps students build confidence and understand there are many different routes into successful careers.”

In the past year, Worktree has delivered hundreds of employability sessions across local schools, supporting careers education and raising aspirations.

Businesses interested in volunteering, partnerships or sponsorship opportunities can contact Michelle Theuma at michelle.theuma@worktree.org to discuss how they can get involved.

The
Michelle Theuma
SOFEA provides education and employability programmes for vulnerable young people

sector focus: skills

Event shines a light on job opportunities

Tresham College, part of The Bedford College Group, partnered with Jobcentre Plus and North Northamptonshire Council to host a successful Recruitment, Skills & Careers Event at the College’s Wellingborough campus, bringing together employers, students and local residents for an afternoon focused on careers, skills development and employment opportunities.

The event attracted strong attendance from college students, job seekers and members of the wider Wellingborough community, all eager to explore potential career paths, gain valuable industry insight and connect directly with employers from a wide range of sectors.

Hundreds of job opportunities from across Wellingborough, the surrounding area and beyond were showcased throughout the event, highlighting the breadth of roles currently available. Attendees had the opportunity to speak face-toface with employers, learn about training and progression options, and access advice on employability skills and career planning.

A diverse range of national and local employers attended the event, including Lloyds Bank, Microsoft,

The

event was attended by college students and job seekers

‘These events are vital in helping members of the public explore local opportunities, discover new career pathways and strengthen employment prospects’

the British Army, Royal Navy Submarine Service, Tesco, Shared Lives, Bapon IT Services and Ivolve Care & Support, alongside many other organisations looking to recruit and engage with future talent.

Representatives were on hand throughout the event to discuss vacancies, apprenticeships, training programmes and professional

development opportunities, helping attendees gain a clearer understanding of the support and opportunities available locally.

The event highlighted the positive impact that strong partnerships between education providers, local authorities and employers can have in supporting local people into meaningful employment while helping

businesses connect with skilled talent. Through continued collaboration, Tresham College and its partners are helping to strengthen skills development, career progression and long-term employment opportunities across North Northamptonshire.

Stefania Cosa, Employer Adviser at Wellingborough Jobcentre Plus, said: “The Recruitment, Skills and Careers Event was a fantastic opportunity to support the local community, with the event successfully bringing together employers, training providers and support services under one roof.”

Lauren Honeyman, economic development – North Northamptonshire Council, Skills and Employment, said: “We are proud to have worked in partnership with Tresham College and Wellingborough Jobcentre Plus to deliver another successful Skills and Employment Careers Event.

“These events are vital in helping members of the public explore local opportunities, discover new career pathways and strengthen employment prospects.

“They also play an important role in inspiring individuals to consider new directions for their future careers.”

events & training events & training

Call the Training Team for more details on 01604 490490 or 01908 733082 Or email training@northants-chamber.co.uk

Business Toolkit

Intermediate Excel

Date: 27 August

Time: 9:30 – 15:30

Venue: Online

Cost: Members £259

Non-members £329

This course builds on the knowledge of the introduction to Excel course by showing the user how to get more out of the programme. Delegates will learn to work with Dynamic Ranges meaning spreadsheets will remain up to date even when new data is added.

Advanced Excel

Date: 24 September

Time: 9:30 – 15:30

Venue: Online

Cost: Members £259

Non-members £329

Do you already have good knowledge of Excel? Then this one’s for you! This course builds on your prior knowledge and will progress you further by using some of the more complex Excel functions, bringing your ability to a new level using new formulas and analysing data effectively.

Management & Personal Development

Coaching Skills Workshop

Date: 24 September

Time: 9:30 – 12:30

Venue: Northamptonshire Chamber

Cost: Members £155

Non-members £215

Coaching is acknowledged as an essential skill for managers and leaders to create a motivated and engaged workforce. By the end of this course, you will be able to: apply effective questioning, active listening, rapport building, challenging and feedback skills to your coaching sessions

Assertiveness Skills

Date: 29 September

Time: 9:30 – 16:15

Venue: Northamptonshire Chamber

Cost: Members £259

Non-members £329

At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practise a new set of behaviour patterns to enable them to better control interpersonal situations. Resulting in raised awareness of how communication styles affect results and relationships. Managing this will lead to less stress in relationships at work with people at all levels working in collaboration with their colleagues.

Why coaching skills are essential for all managers

Most people associate the word “Coaching” with sport. However, it is arguably an essential skill for all managers in business.

The Chamber offers a half day Coaching Skills workshop which will give you the key skills of coaching to get you started. Additionally, tailored programmes can be created specifically for your organisation.

There is even a coaching qualification available, the Certificate in Coaching, and this will provide you with a full management coaching qualification.

The programme is run by The Development Company’s Adrian Green FITOL, who said: “When I tell people I am a coach they usually ask, “Which sport?”. But that just gives me the opportunity to explain what Management Coaching actually is.

“Coaching is an essential skill that all managers and supervisors need in their toolbox. Take this example: You spot a member of your team about to do something that will go wrong. You have explained to them on more than one occasion how to do this task but this appears to have not fully connected in their brain.

“You could take the direct approach, “Hey! Don’t do that! How many times have I told you?” However, that may just stress them and reinforce how useless you think they are.

“You really have two objectives here. 1. You want to make sure they don’t keep making that mistake. 2. You want to build their selfconfidence for the future. So, you decide to coach them instead. Another example: You are a very experienced person in the job and many people approach you for help and guidance. You enjoy telling people what to do and “helping” them, but they are using more and more of your time which is putting you under more pressure.

International Trade Letters of credit

Date: 5 August

Time: 9:30 – 12:30

Venue: Online

Cost: Members £215

Non-members £259

The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will

“The issue here is that you are training people to talk to you when they have a problem. Maybe it would be better if you could train them to think for themselves and solve their own problems. So, you decide to coach them instead.

“So, what is coaching? Coaching is a process of asking the right questions so that the person being coached will come up with their own solutions. It is about helping people think for themselves and it is also about developing their self-confidence.”

The next Coaching Skills workshop will be held on Thursday 24 September at Northamptonshire Chamber, Lockgates House, 6 Rushmills, Northampton, NN4 7YB, from 9:30 to 12:30. It costs £155 + VAT for members and £215 + VAT for non-members.

Visit: www.northantschamber.co.uk/event/coaching-skillsworkshop-2

then concentrate on the Letter of Credit aspect guiding you through the rules of managing a letter of credit.

Understanding Export & Export Documentation

Date: 23 September

Time: 9:30 – 15:30

Venue: Online

Cost: Members £335

Non-members £375

Coaching is a skill that managers need in their toolbox

This course is suitable for beginners who are new to the role or those who work in an export environment but may not have had previous training, the course takes a look at the end-toend process providing an understanding of the export documentation requirements and shipping using freight forwarders and couriers. By the end of this course, delegates will have gained the confidence that they are completing the correct forms in the correct way for the correct reasons.

NEW SHORT COURSES

How to use the UK - India Free Trade Agreement

Date: 6 August

Time: 9:30 – 12:30

Venue: Online

Cost: Members £150

Non-members £165

The recently agreed UK-India Free Trade Agreement represents one of the most significant trade deals the UK has struck since leaving the EU, opening up preferential access to one of the world’s fastest-growing economies. This course is designed to help UK exporters and importers understand the key provisions of the agreement, how to establish whether their goods qualify for preferential tariff rates, and what steps are needed to claim preference compliantly.

How to check customs declarations

Date: 8 September

Time: 9:00 – 10:30

Venue: Online

Cost: Members £85

Non-members £99

Receiving and checking evidence of both import and export declarations is vital to ensure compliance with international trade but is often an overlooked step by many companies. In this course we look at the importance of this process and how to decipher a customs declaration.

How to reduce import duties

Date: 8 September

Time: 11:00 – 12:30

Venue: Online

Cost: Members £85

Non-members £99

With rising costs affecting all importers, trying to minimise the import duties we pay are more vital now than ever. In the UK we have several schemes and processes that allow companies to lower the duty paid under certain circumstances. This course explores the options available to importers, ensuring they can lower duty costs compliantly.

Northamptonshire Business Exhibition Coffee & Connect event

Coffee & Connect creates a space to make introductions

Before the Northamptonshire Business Exhibition officially opens at the Mercure Northampton on 24 September, visitors can start the day with the Coffee & Connect event from 8:30 to 10:00.

This relaxed networking session gives attendees the chance to ease into the day, meet other local businesses and start useful conversations before the exhibition floor gets busy. No pressure. No awkward hard sell. Just good coffee, new introductions and the opportunity to make the most of being in the room early. For many businesses, the best conversations happen before the formal

upcoming events event in focus

part of an event begins. Coffee & Connect creates that space. It is ideal for visitors who want to build confidence, make their first few connections of the day and get a feel for who else is attending.

Whether you are exhibiting, visiting the Northamptonshire Business Exhibition for the first time, or coming along to reconnect with familiar faces, this session is a valuable way to start the day with purpose.

Coffee & Connect is free to attend and open to all. Booking is recommended.

Visit: northantschamber.co.uk/connect/#_chamber_events

Milton Keynes Chamber

MK Networking

Date: 3 September

Time: 11:30 – 13:30

Venue: Mercure Milton Keynes

Cost: £20 pp (exc. VAT), members only

Northamptonshire Chamber

Northamptonshire Business Exhibition

Date: 24 September

Time: 10:00 – 15:30

Venue: Mercure Northampton

Cost: Free to attend, open to all

Speed Networking with NNBN

Date: 24 September

Time: 13:30 – 14:30

Venue: Mercure Northampton

Cost: Free to attend, open to all

NN & MK Joint Event

Online networking

Date: 12 August

Time: 9:00 – 10:00

Venue: Online

Cost: Free to attend, members only

community zone

Bringing Northamptonshire and Milton Keynes businesses together and celebrating our community

Golf Day raises funds for hospice

Cransley Hospice Trust is extending a huge thank you to everyone who supported their annual Charity Golf Day, which raised a spectacular £18,500. The event, held at the prestigious Wellingborough Golf Club, achieved enough to fund 24 days of specialised hospice care for a patient.

This incredible total will also help sustain and expand vital community resources, including the Hummingbird Bereavement Service. Commissioned by Cransley Hospice Trust and Cynthia Spencer Hospice, the service provides free, essential counselling and emotional support across Northamptonshire. By easing the pressure on core funding, the success of the Golf Day ensures more local families can access one-to-one counselling, support groups, and compassionate guidance, from the moment of a terminal diagnosis through to the difficult journey of loss.

The annual event brought together many local and regional businesses for a day of competitive golf, networking, and fundraising. Leading the support as the headline sponsor for the event was Tollers Solicitors, alongside a wide network of community partners and volunteers who contributed to the day's success.

Rebecca, corporate and community fundraiser at Cransley Hospice Trust, said: “We had a truly fantastic day hosted by Wellingborough Golf Club, and we were blown away by the incredible support from businesses, both locally and from further afield. Raising over £18,500 will make a massive difference to patients and their families at the hospice, and we are so grateful to everyone who took part.”

Duncan, CEO of headline sponsors Tollers Solicitors, said: “Tollers has proudly supported Cransley Hospice Trust’s Golf Day for several years now. I know firsthand the impact of the hospice, as many people close to me have experienced their exceptional care. We are incredibly proud to champion their work, and I am always encouraging others in my network to get involved. Our commitment to the hospice spans many years, and it’s a partnership we look forward to continuing long into the future.”

Volunteer group photo: Volunteers and the Cransley Hospice Trust team gather at Wellingborough Golf Club before the annual Charity Golf Day gets underway
Photo by Rebecca Cave
Cransley Hospice Trust chief executive Philip Talbot (right) and trustee Paul Humphrey (left) celebrate completing their 18 holes at the charity’s annual Golf Day

Local stars in support of charity black-tie ball

Two of Northamptonshire’s most famous faces will don their glad rags to mark Cynthia Spencer Hospice’s 50th anniversary in a glitzy gala.

Renowned writer, radio presenter and former Communards musician Reverend Richard Coles will be a special guest at the prestigious black-tie ball on Thursday 15th October, with a soulful performance from local singing sensation Billy Lockett.

Award winning community choir Northampton Sings Out will also perform live at the event, which will be held at Hanger One, Sywell Aerodrome, to celebrate the hospice’s five inspirational decades of palliative care for the West Northamptonshire community.

Gala guests will be treated to a red-carpet reception and welcome drinks before a glamorous evening of live entertainment, a delicious three-course meal, charity auction, prize raffle and dancing for an unforgettable night.

Supporters, local businesses and friends of the hospice are all welcome to attend and tickets are on sale now for the celebration, which has just confirmed EMW Law LLP as Gold Sponsor on the night. All proceeds will go to the charity to ensure vital funds to enable Cynthia Spencer Hospice Charity to continue supporting local people and their families for the next 50 years.

Cynthia Spencer Hospice Charity CEO Asma Maya Joseph-Hussain said: “For half a century, Cynthia Spencer Hospice has stood at the heart of our community, delivering specialist care, comfort and compassion to local people and their families. This Black-Tie Gala marks not only a celebration of our past, but a defining moment for our future.

‘Your support is not only appreciated; it plays a vital role in securing the future of the services so many local families rely on’

“By joining us, you will be part of a landmark celebration that brings together those who care deeply about ensuring exceptional hospice care continues for the next generation. Your support is not only appreciated; it plays a vital role in securing the future of the services so many local families rely on.

“Every ticket purchased directly strengthens our ability to provide exceptional care for people and their loved ones, today and in the years to come. Your support ensures we can continue to innovate, expand and respond to the growing needs of the people we serve.

“Whether you join us with colleagues, clients or fellow supporters, we would be honoured to welcome you to a night that recognises extraordinary generosity and helps secure the next chapter of Cynthia Spencer Hospice Charity.”

To book your tickets call 01604 973340 or for more information about the event visit: cynthiaspencer.org.uk/black-tie-gala

Cancer centre wins prize for architecture

The home of a Northampton-based cancer support charity has won an architectural prize.

Stephen Marshall Ltd has won the Architizer A+ Award in the Architecture + Health category for the Diana Russell Building on Billing Road, home to Maggie’s Northampton.

Maggie’s Northampton opened in October 2025 and provides free practical, emotional and psychological support for anyone affected by cancer, as well as their family and friends.

Located on the grounds of Northampton General Hospital, the centre offers a warm, welcoming space where people can access expert support without an appointment or referral.

‘It has been created to bring the outside in, stimulating the senses and relaxing the mind’

This year, the Architizer Awards attracted entries from more than 80 countries. Covering a wide range of categories, the awards recognised Maggie’s Northampton as the Popular Choice winner in the Architecture + Health category with Architizer’s editorin-chief describing it as “the best of architecture worldwide”.

Architizer is a prestigious design platform based in New York, with award winners selected by public vote from around the world.

Maggie’s Centre fundraising manager Northampton Jodie Mutch said: “At Maggie’s, we believe that the physical design of every centre provides essential benefits for people affected by cancer. Maggie’s Northampton has been designed to be comforting and calm, helping visitors feel grounded and enabling them to leave their emotional burdens at the door. It has been created to bring the outside in, stimulating the senses and relaxing the mind. The centre is structured around a kitchen table at its heart, naturally encouraging social interaction and a sense of community.”

Maggie’s Northampton is open Monday to Friday, 9am to 5pm.

Reverend Richard Coles
Billy Lockett
Maggie’s Northampton

community zone

Amazon volunteers get stuck in

The team from the Amazon fulfilment centre in Daventry spent three days volunteering with the Phoenix Children’s Foundation.

The Phoenix Children’s Foundation provides fun-filled activities for children who live with disabilities, illness, or lack of opportunities. The charity hosts of over 22 acres, including sensory gardens, allotments, grazing paddocks, a protected brook, forest

school area and a collection of animals onsite.

A team of 16 volunteers from Amazon in Daventry joined forces with the charity to help with painting, garden maintenance and caring for the animals onsite, alongside a donation of 800 pounds.

Lawrie Keegan from Amazon in Daventry said: “Our team is very proud to be able to give back to the local community in such a hands-on way. We had an incredibly

rewarding experience at the menagerie, getting some fresh air and working together in the name of a wonderful cause.”

‘We

rely heavily on the support of our community, and it’s initiatives like this that really help us to continue our vital work’

Anita Withers, from The Phoenix Children’s Foundation, added: “The volunteers from Amazon in Daventry made a big contribution towards our efforts to improve our gardens and grounds. We rely heavily on the support of our community, and it’s initiatives like this that really help us to continue our vital work for young people with disabilities through animal assisted activity.”

Community donations and employee volunteering are just two of the ways Amazon supports the communities where it operates.

Amazon co-founded the Multibank initiative with former UK Prime Minister Gordon Brown to support families in need.

The West Midlands Multibank opened this year, with Birmingham Voluntary Service Council (BVSC). The initiative has donated more than 12 million surplus goods to over 800,000 families across Wales, Scotland, Greater Manchester, London, Tees Valley and Birmingham. This year, the Multibank will send 1 million orders to families across the UK.

Baby Basics reaches a major milestone

Baby Basics Northampton is proud to announce a significant milestone in its mission to support local families: the delivery of its 3,500th moses basket starter pack.

This landmark pack has been specially prepared for a family supported by AKG restart, a service dedicated to offering practical, personalised support to help people move forward with confidence, no matter where they are starting from.

Not only did AKG receive the 3500th starter pack for a family under their care, but they also created it.

The organisation wanted to give back to the charity that they have referred into many times, as they could see the real and vital impact that Baby Basics Northampton has on families and new babies in the county.

The amazing team of eight volunteered their time during a session in which they created four extra safe places to sleep.

Since the start, Baby Basics has grown to become the “community glue” for the county, now supporting one in 16 babies born across Northamptonshire. The charity provides families in vulnerable situation with a “sanctuary in a basket” a moses basket filled with over 60

essentials, from brand new safety mattresses and clothing for their new baby to hospital bag items and hygiene products for the new parents.

“Reaching 3,500 packs is about more than just numbers; it’s about 3,500 nights of safe sleep for babies who might otherwise have had nowhere to lay their heads,” said Sabrina, CEO

for Baby Basics Northampton. “By partnering with specialist agencies like AKG, we ensure that the most vulnerable people in our community feel seen and supported. Our essential starter packs are a message to a parent starting over saying ‘You are not alone, and your community cares’.”

The AKG team volunteering at Baby Basics Northampton
A volunteer from the Daventry Amazon fulfilment centre

chamber chat

chamber chat

Meet Chamber members and learn about the latest member benefits available to you

member profile

Sam Lee

Company: dbfb

Job title: Chief operating officer

What does your organisation do?

dbfb helps businesses stay connected and work better every day. We provide the essentials; mobile, connectivity, telephony, IT managed services and AV, so teams can communicate easily, collaborate effortlessly and stay secure. We keep things simple, straight talking and tailored to each customer, because technology should make life easier, not harder.

How did it all start?

The business has been trading since 1998 and was co-founded by our Chairman, Brian Kingston. I’d love to say I was there from the beginning, but I am way too young.

My journey with dbfb started in 2016, we were a small but ambitious team of 12 driving a £2.9m business.

Today, we are a team of nearly 70 talented individuals, each a powerhouse in their own right, on track to deliver £17m-plus turnover this financial year.

What’s your greatest achievement so far?

I’m incredibly proud of what we’ve built at dbfb. Taking the business from £2.9m to £15.3m organically is a major milestone, and we’re just warming up. But nothing motivates me more than my family. Becoming a dad to my daughter, Winnie, tops everything.

What keeps you awake at night?

Literally or figuratively? I’m a pretty solid sleeper these days but what plays on my mind is just the pressures of running a business and growing pains. Whilst tough in the moment, I see it as a sign we’re heading in the right direction.

What has surprised you most in your job?

Honestly, the biggest surprise has been just how much people care. You expect people to show up and do a good job, but our team goes way beyond that. They take real ownership, back the business like it’s their own, and put so much energy into making things better. Watching people get genuinely invested in what we’re building, simply because they want to, has been one of the best and most unexpected parts of the job.

What’s the biggest risk you’ve ever taken – and did it work out?

I like a flutter on the horses, but when it comes to business, I’m actually pretty risk averse. It’s the total opposite of Simon, our CEO, who backs himself, the business and isn’t afraid to take calculated risks.

As the saying goes, opposites attract - and that's why we are a great team. Successful businesses know when to take an educated gamble, but they also know when something doesn’t feel right and it’s time to walk away.

What advice would you give to someone starting out?

My biggest bit of advice is simple, don’t go into your career with a 9–5 mindset. If you want to grow, you’ve got to put the work in and be willing to go that bit further when it matters.

Hard work really does open doors. Show up, be consistent, take on challenges even when they feel uncomfortable, and you’ll stand out fast. Talent helps but attitude, application and work ethic will take you much further.

Which business person do you most admire?

Easy one, Simon Pickering. He has had the biggest influence and impact on my career.

What exciting projects is your organisation working on?

Right now, we’re rolling out a new operating platform with automation and AI built in from the ground up, which is a huge step forward for us.

It’ll help us work smarter, speed things up and give customers an even better experience. But at the end of the day, we’re a people business.

AI should support our teams, not replace them. The real magic happens when great technology sits alongside great people, that’s where the impact really is.

What made your organisation join Northamptonshire Chamber and how are you making use of your membership?

We joined the Northamptonshire Chamber because community has always been a big part of who we are. dbfb was built on supporting local businesses, and in return the community has supported our growth. Being part of the Chamber helps us stay connected, give back and play an active role in the local business scene. We use our membership to build relationships, share knowledge and get involved in initiatives that make a real difference across Northamptonshire.

Telephone: 01604 673320

Email: sales@dbfb.co.uk

Website: www.dbfb.co.uk

next generation

Introducing the next generation of the region’s business leaders

The second of the newly launched Next Generation Chamber events took place on Wednesday 1 July, with two inspirational guest speakers.

Jessie Cotton, sales manager at family-run construction and landscaping company Eckland Lodge Developments, talked about the variety of different paths available to young people when leaving school.

She said: “I really believe we need to do more to educate the younger generation on the different opportunities available, instead of making people feel like sixth form and university are the only options. Apprenticeships and handson experience can open so many doors, and I love sharing my journey to hopefully inspire others to choose the path that’s right for them.”

Jessie left school at 16 to do a business apprenticeship, which eventually led her to the world of sales, which she described as “something I never expected to end up in, but now absolutely love”.

Mapping different career paths

‘Apprenticeships and
so many doors’

Members also heard from Carys Wellicome, membership coordinator at Northamptonshire Chamber and Milton Keynes Chamber of Commerce.

After graduating from the University of Northampton with a first class degree in Marketing and Promotion, and being named Digital Northants’ One to Watch, Carys has built a career around communication, relationship-

building, and supporting local businesses.

Alongside her role at the Chamber, she also leads as women’s captain and team manager for Northampton Casuals Rugby Club, bringing leadership and teamwork into everything she does.

The new Next Generation Chamber is for the modern young professional or entrepreneur, aged 18 to 30, looking to be part of a community of likeminded, trustworthy peers.

Four annual events for members comprise topical masterclasses ranging from mortgages and financial security to assertiveness, selfdefence, and conflict management – with everything in between.

Jessie Cotton, sales manager at Eckland Lodge Developments, talking at the event
Next Generation members networking
Chaquilee Chidoori and Seth Vials

new members join us

new members

Welcoming the newest members of Northamptonshire Chamber and Milton Keynes Chamber of Commerce

Auntie's Cookery

www.auntiescookeryacademy.org/a bout-us

London

Cinebolic Ltd

cine-bolic.co

Milton Keynes

Cloud Agile cloudagile.co.uk

Milton Keynes

EnR Consultancy Services engagenreap.com

Milton Keynes

G & H Custom Apparel ghcustomapparel.co.uk

London

Gemini Rail Services www.geminirs.com

Wolverton

Help Hub C.I.C

www.helphub.healthcare

Milton Keynes

HSBC UK Bank www.hsbc.co.uk

Northampton

INMAT www.inmat.org.uk

Northampton

KJ Smith Solicitors www.kjsmith.co.uk

Reading

MKN Cuisine

Milton Keynes

Protospace CIC protospace.uk

Milton Keynes

Rest Easier resteasier.co.uk

Southend

Sarah Skelton Consulting sarahskelton-consulting.co.uk

Northampton

SKETCHPROPOSAL LTD

www.sketchproposal.com

Northampton

TeamADL CIC www.teamadl.uk

Milton Keynes

The Female Health Doctor Clinic thefemalehealthdoctor.com

Milton Keynes

The Woburn Hotel www.thewoburn.co.uk

Woburn

Titan Pensions & Investments Ltd www.titanpi.co.uk

Kettering

Tofield Ltd www.tofield.co.uk

Bletchley

Zircon Smart Buildings www.zirconacgroup.com

Aylesford

product spotlight: start up membership

Our Start Up Membership package is aimed at businesses that have been trading for 12 months or less, as a cost-effective route to becoming full Chamber members.

This exciting membership allows start-up businesses to tap into the wide range of Chamber profileraising benefits, including editorials in our Inbusiness magazine as well as the opportunity to attend the diverse range of Chamber networking events, forums and seminars.

The Start Up Membership also includes £1m worth of legal expenses insurance and the wider Chamber protection benefits such as Chamber HR, Chamber Legal, Chamber Health & Safety and Chamber Tax.

Contact Sunny Singh for further information at: sunny.singh@chambermk.co.uk

To discuss Chamber membership and how it will benefit your company please call the team on 01604 490490. new partners

Welcoming the newest partners of Milton Keynes Chamber of Commerce.

Turn static files into dynamic content formats.

Create a flipbook
IN BIZ AUG SEPT 2026 by Kemps Publishing - Issuu