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Q4 2023
Voice BUSINESS
THE MAGAZINE OF HAMPSHIRE CHAMBER OF COMMERCE
WELCOMING EVERYONE TO HAMPSHIRE
How the hospitality sector unites local communities and supports the economy CHAMBER NEWS
LISP to address key skills shortages and bring training providers and employers together
FOCUS FEATURE
Get the most out of your events and throw a Christmas party to remember
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BUSINESS VOICE
CONTENTS Voice BUSINESS
Q4 2023
WELCOME 5
Ross McNally Executive Chair, Hampshire Chamber of Commerce, celebrates the region’s hospitality sector
MEMBER NEWS 6
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Bto3 Opportunity Expo and Skills Exchange a success
CHAMBER NEWS 26 Solent local skills improvement plan
CHAMBER GLOBAL 34 International trade advice and news
CHAMBER POLICY 36 Warning as insolvencies rise
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GREEN BUSINESS 40 Portsmouth Guildhall reveals green goals
EVENTS & TRAINING
FEATURES 43 CORPORATE CHRISTMAS Getting the most out of your events 44 A meaningful Christmas party 47 Charitable Causes, Promotion & Partnership Flying high and saving people’s lives 48 How to choose a charity
50 A comprehensive list of the latest Chamber events 51 Helping members grow their businesses through training
SECTOR FOCUS 53 Corporate Hospitality Mission to light up hotel grounds 54 Engineering & Manufacturing T Level sets young learner up in new career 57 International Trade Shipbuilding scheme launched 59 Legal & Finance Unlock the benefits of ISO standards 62 Skills & Training Successful merger for colleges 64 Technology Bringing skill and style to live events
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NEW MEMBERS 66 The Chamber welcomes new members Q4 2023 BUSINESS VOICE 3
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Voice
BUSINESS VOICE
BUSINESS
THE MAGAZINE OF HAMPSHIRE CHAMBER OF COMMERCE
MEMBERS ARE INVITED TO SEND THEIR EDITORIAL SUBMISSIONS TO:
Welcome
PRODUCTION EDITOR David Allison E: david.allison@hampshirechamber.co.uk T: 01329 242420 MARKETING AND COMMUNICATIONS E: marketing@hampshirechamber.co.uk T: 01329 242420 HAMPSHIRE CHAMBER OF COMMERCE Fareham College, Bishopsfield Road, Fareham PO14 1NH T: 01329 242420 HAMPSHIRE CHAMBER CONTACTS Chamber membership: Coral Benham E: coral.benham@hampshirechamber.co.uk Chamber events and training: Joe McDowell E: events.south@hampshirechamber.co.uk
PUBLISHED BY: Kemps Publishing Ltd 8, The Courtyard, 707 Warwick Road, Solihull, B91 3DA T: 0121 765 4144 W: www.kempspublishing.co.uk MANAGING EDITOR: Laura Blake DESIGNER: Lloyd Hollingworth ADVERTISING OPPORTUNITIES T: 0121 765 4144 E: jon.jones@kempspublishing.co.uk PRINTERS Stephens & George Print Group W: www.stephensandgeorge.co.uk
BY ROSS MCNALLY EXECUTIVE CHAIR, HAMPSHIRE CHAMBER OF COMMERCE is a training ground for our young ampshire can boast one of the people, a vital statement about our most exciting and dynamic investment in arts and culture, a hospitality sectors across the cornerstone of the future of our town and whole of the UK. For much of our County the sector serves as a hub that city centres, and perhaps above all a unites our local communities, supports litmus test of the state of our economy. our economy, and provides rich The Chamber has just published the experiences and memories. We Department for Education have restaurants winning funded Solent and EM3 recognition, hotels Local Skills Improvement responding to growing Plans. These are helping demand, and a nightshape the technical skills time economy which training for our next attracts visitors from generation and can be all regions. found on our website. - THE PLACE TO LIVE, We are now planning We must remember WORK, AND PLAY that it was only a couple our future work and we of years ago that all this was are delighted to announce threatened by the impact of that amongst other activities the pandemic, and it is only now we will be producing a deep dive that these important businesses are better review of the needs of the hospitality able to plot their course to revived sector. We want to strengthen the economic certainty. hospitality workforce by equipping This issue of Business Voice is featuring employees to succeed and providing the hospitality sector because we know it rewarding career pathways.
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ABOUT THIS MAGAZINE Business Voice is a quarterly magazine distributed to around 5,000 members, affiliates and key businesses in the Hampshire region.
DISCLAIMER Business Voice is produced on behalf of the Chamber by Kemps Publishing Ltd and is distributed to members and leading businesses without charge. The Chamber and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chamber or the publisher. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.
MODERN PARTNERSHIPS, 170 YEARS IN THE MAKING
A PEER Network 170 years in the making, our strength as a Chamber comes from our ability to adapt to the changing face of business. At the heart of this are those meaningful partnerships that shape our shared Chamber. Named for our founding year, 1851 is a modern version of what once were called Patronages. With each completely bespoke they can more effectively underpin the ambitions of the organisation we are working with and Alongside our first four - Leonardo Royal Grand Harbour Hotel, Wonderseekers, Natwest and British Marine – we are delighted to announce long term supporters of our Chamber and the Headline Sponsors of the 2024 Boat Show Lunch Paris Smith LLP as the latest 1851 member.
Interested in developing a partnership such as this? Contact the Chambers Partnership Manger Joe McDowell via joe.mcdowell@hampshirechamber.co.uk Q4 2023 BUSINESS VOICE 5
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MEMBER NEWS
MEMBER NEWS THE LATEST NEWS AND SUCCESS STORIES FROM CHAMBER MEMBERS
Skills exchange is an opportunity to boost relationships he Bto3 Opportunity Expo and Skills Exchange was a unique new event, facilitated by the Chamber, to boost mutual understanding across the third and private sectors. Ross McNally, Hampshire Chamber Chief Executive and Executive Chair, said: “We know there is a wealth of excellence in the charities sector to address the demands of effective governance, asset management and community engagement. Our skills exchange was a novel forum that provided expert insight on how Bto3 relationships can help with skills development, achieving ESG objectives, strategic investment decisions and improved staff motivation and retention.”
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‘Cranfield Trust is all about sharing skills between the commercial and voluntary sectors’ Joanne Madders, Head of Development of Romsey-based national charity Cranfield Trust, which provides pro bono management
Wonderseekers CEO Ben Ward welcomes Exhibitors and Guests to the B23 Opportunity Expo and Skills Exchange
consultancy, training, and professional support to third sector social welfare organisations, provided the event keynote speech, alongside the CEO of one of their own charity clients, Tall Ships Youth Trust. Joanne said: “Cranfield Trust is all about sharing skills between the commercial and voluntary sectors. Last year our network of 1,400 highly experienced volunteers, worked on more than 700 pro bono consultancy and mentoring assignments across the UK. We were delighted to be part of the Bto3
Joanne Madders, Head of Development for Cranfield Trust offers the event’s Keynote speech on ‘Effective Partnerships Between Businesses and Charities’
Cancer charity needs your support What does Wessex Cancer Support do? Wessex Cancer Support provides emotional health and well-being help to anyone affected by cancer in Hampshire, Dorset and the Isle of Wight. Clients may have cancer themselves, be adjusting to life after cancer, supporting someone with cancer, or bereaved. Through its four support centres in Chandler’s Ford, Bournemouth, Hythe [Waterside] and Newport [IOW], the charity offers a drop-in service, professional counselling, complementary therapies, activities, support groups and courses. It also 6 BUSINESS VOICE Q4 2023
Wessex Cancer Support
runs weekly drop-in sessions in Andover and is developing online services so people in other parts of the region can access support. The charity also runs groups in the heart of the community and transport on its Daisy Buses to help Isle of Wight and Channel Island patients get to hospital appointments on the mainland. Natalie, a client, says: “At Wessex Cancer Support I’m simply Natalie and I feel heard. I’m not just a statistic or a sticker. The charity’s supported me at so many stages of my cancer journey. I want to shout from the
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Helping you to be better connected, promoted, represented and supported. Opportunity Expo and Skills Exchange, sharing our experience of and insight into bringing together the skills and knowledge of management professionals with inspiring voluntary sector leaders to help them build strong, effective and sustainable charities. We enjoyed meeting lots of local charities on the day - some of whom we are hoping to support through our pro bono services, and we met some new potential volunteers too who we are looking forward to signing up so they can use their professional backgrounds and expertise to help many more charities into the future.” Sponsored by Trethowans LLP, The Charity Bank, and JM Glendinning Community Risk, this event ties into the Chamber’s wider work on skills development and growing effective partnerships across our PEER Network. After the event Gary Newlyn, Managing Director of J.M Glendinning Community Risk Solutions Limited, said: “There is a real opportunity for businesses and charities to work closer together by sharing skills and expertise and this works best when we all invest time getting to know each other. The Chamber offers great opportunities to facilitate these conversations and the Bto3 event was a great example of this. JM Glendinning Community Risk Solutions and Motiv8 applied jointly for a community grant that is open to insurance brokers offered by Aviva, and have been informed that the submission has been selected as a finalist to receive funding, so fingers crossed!” For more information about our charity programme, email events.south@hampshirechamber.co.uk
rooftops that it’s ok to ask for support.” This help is provided free by the charity, which relies on donations to provide this support. How can I get involved? There are so many ways you can help. At corporate level, your organisation could choose Wessex Cancer Support as its Charity of the Year, sponsor a fundraising event, provide auction prizes, or allow staff time to volunteer. On a personal level you can raise sponsorship through one of its organised events, hold your own fundraising event or make a financial contribution by donating. No act of kindness is too small and there are also ways to get involved without
spending a penny. You could volunteer at events, in support centres, or any of its five shops, or donate your preloved items or follow the charity on social media. The charity is always pleased to speak to employees about the cancer support available and would ask that you help raise awareness of the services it provides to your own organisation. Whatever your contribution, it’ll make a huge difference to local people affected by cancer. For more information on how to support, visit www.wessexcancer.org.uk or email Sally Hillyear, Director of Fundraising & Marketing at sally.hillyear@wessexcancer.org.uk
Southampton’s Lord Mayor announces FANCI officially open
FANCI jewellery store opens up in Ocean Village
The official opening of FANCI fine jewellery saw plenty of local business owners, jewellery lovers and passers-by stop and stare in Ocean Village. Greeted with English sparkling wine from a Hampshire vineyard, hors d'oeuvre and live music, the warm atmosphere wasn’t dampened by the odd shower - which cleared just in time for Southampton’s Lord Mayor to cut the ribbon and announce FANCI officially open. Owner Chris Nash was delighted with the turnout and has already had many new enquiries from residents and visitors to the city’s beautiful seaside cultural hub. “We are delighted to open our new boutique in the beautiful location of Ocean Village. This wonderful location provides a lovely experience for our customers and team alike.” FANCI create beautiful, fine jewellery. Six times finalists in the UK Jewellery Awards, they design, manufacture, repair, and value jewellery for customers across Hampshire, Dorset and beyond. Relocating from London Road, the new boutique is now open at Cobalt Quarter, Maritime Walk, Ocean Village with their onsite workshop visible for customers to view and see their commissions in the making. Visitors are invited to a free design appointment, with a complimentary glass of English sparkling wine upon arrival while enjoying the fabulous view of Ocean Village Marina.
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Region’s future lies in hospitality ospitality plays a pivotal role in Hampshire’s economy with the performance of the county’s hotels a prime indicator of wider growth prospects. Confidence in our region’s quality hotel sector has continued to rise in line with recently renewed demand from both the leisure and corporate markets. Occupancy figures since the easing of pandemic restrictions and the return of cruise passengers have cheered managers at Southampton’s two city centre Leonardo hotels, both rated four-star. Sarah Banks (pictured), Cluster Sales Manager at the Leonardo Royal Grand Harbour Hotel Southampton at West Quay and the Leonardo Hotel Southampton in Charlotte Place, formerly Jurys Inn, is optimistic about the future. She said: “Just like the rest of the UK, Southampton’s hospitality sector has been through a rollercoaster. At Leonardo Hotels, we had been in a really good transition after purchasing the Grand Harbour at the end of
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2018. It was going very well until March 2020 when Covid hit. “I’d say that since the pandemic we have adapted to a different kind of business: busier, more fast-paced demand from leisure customers coupled with changing trends in corporate travel reflecting new hybrid working policies. We see demand for corporate bookings including for conferences, team building events and training sessions - being especially heightened on Tuesdays and Wednesdays, while weekends are always busy with cruise and leisure break customers. “With key cruise liner companies bringing more and more cruise ships to our city, we have seen a huge rise in cruise customers. We have cruise bookings right the way through 2024 and we believe that trend will continue to grow.” Sarah leads a team of five events and sales executives responsible for the occupancy levels of 443 bedrooms and 22 meeting spaces across the two hotels. “We see strong demand reflecting Southampton’s status as a destination in itself rather than merely a stop-off point,” she
Historic steamships put on a fantastic display There was a rare and wonderful sight on southern coastal waters on both 3 and 4 September when two heritage steamships, both built in Scotland and today forming part of the National Historic Fleet, met up with one another off Bournemouth and the Solent. Southampton based Steamship Shieldhall was staying in Poole for one week and returning to her home port after visiting the Bournemouth Air Festival, while Paddle Steamer Waverley was enjoying part of her three-week long sailing
programme in the south of England. The two steamships put on a great show for their respective guests on board, with sounding of steam whistles and sirens as the two vessels met up. A number of vessels accompanied Shieldhall and Waverley as they steamed alongside one another for approximately one hour. There was fabulous customer feedback and recognition of a special moment as the two ships (with a combined age of 144 years) bade each other a fond farewell, again with a resounding session of steam whistle tooting!
said. “We have on average over 90% occupancy on most nights of the week. That shows we are a competitive city. Of course, more can always be done to improve the welcome and feel of the waterfront and the city’s overall offer. We do need to do more to develop the hotel sector to attract cruise passengers and other leisure guests from both the UK and abroad, but I am optimistic about future growth because we are such a fantastic location.” Visit: www.leonardohotels.co.uk
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Paul Semple, MD of Waverley Excursions, noted: ‘It was fantastic for Waverley to meet up with Steamship Shieldhall off the Isle of Wight and for both ships to steam side by side. Bringing these two wonderful historic Clyde built ships together is something we can all be proud of.” Paddle Steamer Waverley has a series of cruises to London and the Thames Estuary. Visit: www.waverleyexcursions.co.uk
Picture courtesy of: iWillFilmLTD 8 BUSINESS VOICE Q4 2023
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Fast-track across the Solent H ampshire’s pioneering spirit owes everything to the world-class skills and talents of our people. We have an unrivalled, diverse skills base developed over many centuries, from the vanguard of 18th century shipbuilding right up to today’s cutting-edge technologies. One company doing exceptional work in the passenger transport field is Hovertravel, operator of the Southsea-Ryde hovercraft service. Around 30 million people have fast-tracked across the Solent since Hovertravel established Europe’s first scheduled passenger hovercraft service in the 1960s. As well as regular commuters on the tenminute journey linking Southsea and Ryde, demand comes from weekend and midweek leisure break customers, daytrippers, group tours, people attending events such as the Isle of Wight Festival, and of course the business market. Two hovercraft, named Island Flyer and Solent Flyer, maintain the route and as the speediest way to cross the Solent, the yearround service has become a highly visible
tourist attraction in its own right. “It’s the world’s longest running commercial hovercraft service,” said Patrick Sowerbutts, Partnerships and Development Manager for Hovertravel. “The key advantage of hovercraft is the ability to travel at extremely low tides.
‘Solent Views is proving popular as a venue with a stunning backdrop’ “The Island Flyer and Solent Flyer are versatile and efficient, and able to transport passengers and parcels quickly and comfortably across the Solent.” Both hovercraft are examples of the model GHL 12000TD, introduced in 2016. They were built by manufacturer and sister company Griffon Hoverwork, also based in Hampshire and part of the Bland Group portfolio of companies since 2008. A recent renovation of Hovertravel’s terminal building on Ryde’s seafront esplanade has seen
the creation of Solent Views, a meeting, events and conference venue. “Solent Views is proving popular as a venue with a stunning backdrop,” added Patrick. “It’s ideal for social events such as weddings, cocktail parties and celebrations as well as business conferences and training sessions.” As well as flying the flag for passenger transport and hospitality here in Hampshire, expertise built up over several decades by Hovertravel and Griffon Hoverwork is shared across the world. Griffon Hoverwork clients use a variety of hovercraft for essential commercial, military and rescue purposes in the sea and on a wide variety of terrain. Now the 12000TD is the focus of one of Griffon Hoverwork’s recent commissions, a circa £25m contract from the Japanese government to build and supply three hovercraft. They will provide a vital passenger service connecting Oita Airport in Kunisaki with Oita City on a ferry route.
Visit: www.hovertravel.co.uk Visit: www.griffonhoverwork.com
Get FYRed up at all-new restaurant An all-new dining experience, FYR Restaurant (pronounced fire), has launched at Fareham-based Solent Hotel and Spa – part of Daniel Thwaites. Ideally positioned between Southampton and Portsmouth, FYR at Solent Hotel and Spa offers an open plan, theatre style grill kitchen on the hotel’s outdoor terrace, complete with nearby fire pit, just perfect for year-round dining. Featuring an open fire grill where diners can watch the team of chefs transform regionally-sourced ingredients into tempting dishes, FYR creates a culinary experience to savour. The menu offers up a selection of locally sourced grilled meats, seafood, British classics and tasty fine-dining dishes for both 10 BUSINESS VOICE Q4 2023
local seafood, with an extensive selection of fresh fish, courtesy of Hampshire and Isle of Wight suppliers. Diners can expect an array of dishes DESTINATION and side dishes including Solent’s seafood platter, comprising dressed - THE PLACE TO LIVE, Cornish brown crab, Atlantic king WORK, AND PLAY prawns, pickled cockles, cured fish, oysters and steamed shellfish. Offering a relaxed and friendly approach, the restaurant’s fresh and modern décor gives Solent Hotel and Spa welcomes guests to a nod to the nautical and provides the perfect their new FYR Restaurant backdrop for a family get-together, romantic meal for two, or a business session. residents and non-hotel guests alike. With the hotel enjoying a prominent south Call: 01489 880000 coast positioning, there is a heavy influence on
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PSP Logistics returns to Clipper 23-24 Race he Global freight forwarder and international boat transportation company, PSP Logistics returns as team partner in the Clipper 2023-24 Race. PSP Worldwide Logistics provides global shipping solutions for customers, delivering cargo by sea and air. With a network of overseas partners, PSP Worldwide Logistics ensure that all aspects of its logistics process are dealt with in a timely and professional manner, has its own software which was designed to provide customers with live tracking of shipments on the sea, and a personal and dedicated service that sets it apart from competitors.
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‘The race provides us with the perfect global platform to showcase our brand’ PSP Worldwide Logistics will also be fulfilling the role of logistics partner for the Clipper 202324 Race. Making sure each stopover port has the necessary supplies, tools and equipment for the fleet’s arrival, PSP Worldwide Logistics will be organising the time critical shipment of the four race containers as they spend the next 12 months travelling between 14 different host ports.
The British based company made its ocean racing team debut in the Clipper 2013-14 Race and returned in the 2015-16 and 2017-18 editions. Recently it was announced that Race Skipper Mike Miller and AQP Lottie Wade will be the ones taking PSP Logistics team on its circumnavigation. Mike said: “Lottie and I are proud to be representing PSP Worldwide Logistics, a local family run business, as it really reflects the ethos of the community we are building within our team. “We care for each other; we take pride in our team, and we are determined to do as well as possible. As the race is getting closer, our anticipation and nerves might be increasing but we, the crew and the boat are as ready as we can be!” Frank Dixie, Founder and Managing Director of PSP Worldwide Logistics, said: “We are delighted to be returning once again to the Clipper Race as both a team partner and logistics partner. “The race provides us with the perfect global platform to showcase our brand while enjoying the excitement of racing around the world.” PSP Worldwide Logistics has just opened a joint venture in Hong Kong and has plans to open other offices in the region.
A great opportunity for SMEs to grow their network The region’s largest free networking event is coming to Southampton. Set to take place at the Hilton at Ageas Bowl on Thursday 23 November, this free business event will attract 300400 local SMEs and showcase expert exhibitors ready to help you grow or start a business. The upcoming Southampton Business Expo provides a valuable opportunity for local businesses and professionals to connect and network in person. Attendees will also have the chance to engage with industry peers, establish new connections, and explore potential collaborations. In addition to the networking opportunities, the event offers a range of free business seminars and workshops throughout the day. Renowned experts in their respective fields are set to share their insights and knowledge with attendees. Notable speakers scheduled to present at the expo include Kat Thorne, Victoria Vickery, Craig McHugh, Jade Arnell, Ian Dickson, and Jade Binsted. Furthermore, 2023 introduces the addition of the Pre-Expo Networking Breakfast. This is a great opportunity to break the ice with a delicious breakfast roll along with a range of refreshments. Tickets for this are available now on the B2B Expos website. The Southampton Business Expo welcomes businesses from diverse sectors across Hampshire, catering to both small and medium enterprises as well as large corporations. Exhibition stands are still available for local businesses seeking to showcase and promote their services to the hundreds of businesses attending the event. Admission to the event is free. Register online at www.b2bexpos.co.uk For more information, call Gemma Brett on 0845 139 9301 or email gemma@memoevents.co.uk.
Speed Networking at a Recent Expo
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Luxury stays and meetings in the heart of Hampshire S et in 32 acres of Hampshire countryside, the award-winning New Place Hotel and Conference Centre is the ideal location for both local and national business, with Portsmouth, Southampton, and Winchester on its doorstep. The hotel offers 110 chalet bedrooms, and their main restaurant serves local produce from the Grade I listed Manor House, providing their guests a warm welcome and a home away from home feeling. They encourage guests to stay longer so that they can maximise the multiple business opportunities down here on the south coast. For those that work in the region, a central business hub enhances your ability to meet in style and confidence with new and existing clients and colleagues.
Due to the ongoing recovery from the unprecedented 2019-2021 period, it has required creative ways for business to engage and grow, the hospitality industry is key in this development.
‘The extensive facilities and high-level service enables companies to show how they value their employees’ Create a stimulating environment with reliable technology including the new ‘Clickshare video conference suite’ and exceptional catering options.
New Place Hotel and Conference Centre has recognised a need to support the business community with providing a venue that offers a varied selection of flexible spaces for all types of events. The extensive facilities and high-level service enables companies to show how they value their employees, discuss business strategies and solidify that important team approach to achieve their goals and success for the rest of 2023 and into 2024. They also continue to successfully grow their sustainable collaborative journey with their environmental ‘Green Meetings’ involving delegates planting trees purchased from Solent Mind, the local mental health charity.
Visit: www.newplacehotel.co.uk
Airport scores high accessibility rating Southampton Airport’s services for disabled and less mobile passengers have been recognised by the Civil Aviation Authority’s (CAA) in its latest Airport Accessibility Report. The CAA has published its Airport Accessibility Report on the disability access of 26 of the UK’s largest airports. The report covers the period from April 2022 to March 2023 and it confirmed that Southampton consistently achieved a ‘Good’ or ‘Very Good’ rating in the four quarters during this period. Steve Szalay, Operations Director at Southampton Airport, said: “We are very proud of our additional support service and are pleased with the results from the Airport Accessibility Report. “The airport has faced many challenges in recent years, but my team and our colleagues from service provider OCS work incredibly 14 BUSINESS VOICE Q4 2023
hard each and every day to ensure those passengers who require additional help to get the support they need, and the airport experience they deserve. DESTINATION “It is particularly pleasing to score so well given the airport provides lifeline support to the Channel - THE PLACE TO LIVE, Islands and we have a high number WORK, AND PLAY of people transiting to and from hospital treatment in Southampton.” Around 10,000 passengers have required additional support while travelling through The airport supports disabled passengers Southampton Airport this year. Paul Smith, Joint-Interim Chief Executive at industry stakeholders, and advocacy groups to the UK Civil Aviation Authority, said: “This drive forward further improvements.” report shows the dedicated efforts of airports across the UK to ensure that all passengers For more on the CAA visit www.caa.co.uk receive the standard of service they deserve. To find out more about Southampton “The UK Civil Aviation Authority remains Airport’s special assistance service visit committed to working with airports, airlines, www.southamptonairport.com
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Carbon neutral meetings at Hilton
Hilton commits to net zero future with new partnership ore than a century ago, Conrad Hilton greeted hotel guests with an inspiring welcome reflective of his philosophy: “It has been, and continues to be, our responsibility to fill the earth with the light and warmth of hospitality.” Today, the chain has an incredible opportunity to make a difference in the communities where we live, work, and travel – which is why Hilton has committed to paving the way to a net zero future and enhancing their social impact. Hilton recognises their obligation to protect the planet and preserve their beautiful
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destinations for their guests of tomorrow and generations to come.
‘Hilton has partnered with ClimeCo to procure carbon credits for clients who host meetings or events at participating Hilton hotels’ When you align your meetings with your values, everyone wins – including the planet. Hilton offers meeting and event planners an option for Carbon Neutral Meetings that
support sustainable development projects, reduce carbon emissions, and protect the environment. This is just one offering from their Meet With Purpose program. Hilton has partnered with ClimeCo to procure carbon credits for clients who host meetings or events at participating Hilton hotels. Using data gathered from their award-winning LightStay platform, Hilton has developed the Meeting Impact Calculator report. The calculator uses each property’s unique consumption data to create a custom report detailing the predicted carbon, energy, water, and waste generated by your meeting or event. Visit: www.hilton.com
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Picture courtesy of: The Electric Eye Photography
The taste of success for food festival he first Winchester Food Festival, organised by Hampshire Fare with support from Winchester BID and Winchester Cathedral, was a great success. The Festival was held on 9 July in Winchester Cathedral’s Outer Close. Tracy Nash, Commercial Manager, Hampshire Fare, said: “It was great for Hampshire Fare to be responsible for the first local-led Winchester Food Festival. I was thrilled to see how many
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people attended; it was a really positive day all round with many lovely comments from visitors, and producers asking if we can do it all again next week! “This event was all about community and local, with generous sponsorship from several local businesses and organisations enabling us to roll out the Festival as a free event. I would like to thank everyone who helped to make Winchester Food Festival happen: our
volunteers; our producers; our chefs, who were truly amazing; and our supporters - NFU Mutual Winchester and Wickham, Shorewood Homes, Quob Park Free Range & Organic, Winchester Bakery, Winchester BID and Winchester Cathedral.” The artisan market was popular with people buying produce, such as charcuterie, cheese, chutneys, olives, pâtés, savoury tarts, fudge, pastries, shortbread, juice and alcohol-free cocktails for a picnic on the grass. The chefs’ kitchen was exceptional, and featured top local chefs including Damian Brown from Chesil Rectory, Lenny CarrRoberts of Shoal, The Fox and The Bugle, who had appeared on James Martin’s Saturday Morning TV show the previous day, and Paul Onami with Miff Kayum of Kyoto Kitchen, creators of the Winchester Roll. Tracy added: “The Chefs’ Kitchen was terrific with a dish for every season including one using the last of the season’s asparagus from Lenny, another featuring local ChalkStream trout with a summer slaw from Damian, comfort food for autumn from Munch, and Bere Mill pasture-raised beef Japanese-style by Paul. “Winchester Food Festival was run as part of this year’s Hampshire Food Festival. We are already looking forward to next year’s, and hopefully the weather will be as kind!”
Delicious ice cream that doesn’t cost the earth Over the past 20 years Jude’s has made a name for itself among top chefs and consumers alike with its Great Taste award winning ice cream. The B Corp business is on a mission to pioneer radical change in the ice cream industry by making the most delicious craft ice cream and treading lightly on the planet. They’ve committed to cutting their carbon intensity by 43% by 2030, and are nearly halfway there. Jude’s MD Chow Mezger said: “We DESTINATION work closely with climate foot printing expert Professor Mike - THE PLACE TO LIVE, Berners-Lee and his team at Small WORK, AND PLAY World Consulting to calculate our Scope 1, 2 and 3 (upstream) carbon emissions, and have developed a programme
HAMPSHIRE Jude’s plant-based ice creams are proving to be incredibly popular
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to cut carbon from across our business. This involves things like installing solar panels on our Twyford ice cream factory, finding efficiencies across the business and growing our plant based ice cream range. Our plantbased ice creams have a 47% lower carbon footprint than our dairy. “People have been very impressed and often can’t believe the ice cream is plant-based! This is particularly true in the hospitality industry where our Vegan Vanilla has outsold dairy for the past two years. Our chef customers as well as people enjoying a tub at home recognise the environmental importance of making small changes in eating habits and see there really is no compromise on flavour.” Visit: www.judes.com
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MEMBER NEWS
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MEMBER NEWS
DESTINATION
HAMPSHIRE - THE PLACE TO LIVE, WORK, AND PLAY
Airport launches collaborative space for learning Farnborough Airport, the UK’s largest business aviation airport in the heart of Rushmoor, recently opened its doors to its new learning and development facility, the Nexus. Conceived as an inspirational focal point to bring people and information together, the Nexus offers state-of-theart facilities to support improved knowledge sharing and communication, with particular emphasis on forging improved links between the airport and its local community. Benefitting from the latest conferencing and events technology, including simultaneous in-room and virtual livestream presentation capabilities, the Nexus offers a dynamic and inspiring space for groups of up to 50 people to engage, collaborate and learn.
‘We want people to share in our story and our history as the home of British Aviation’ As well as providing a high-tech centre to host community and educational events, the Nexus will be used as a primary learning and development centre for employees of the Farnborough Airport Company, as well as being available for third party hire. Simon Geere, CEO at Farnborough Airport said: “Together with our community, we have a unique place in aviation history. We are proud of our pioneering legacy and the role that we have played in both our local community and wider economy over the years. “We are immensely proud to open the Nexus, a versatile space to bring people together and create a sense of belonging within the community. We want people to share in our story and our history as the home of British Aviation, where innovation, education and community thrive together.” See the Nexus space for yourself at Have Your Cake on 30 Nov. Details on page 50.
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Paultons Park at Christmas
A festive night out made for thrill seekers aultons Park, the UK’s number one rated theme park on Google, is launching festive party nights as part of an expansion to their corporate offering. The company already offer company away days and exclusive evening events but have now added festive party nights to their lineup for companies looking for a Christmas celebration with a difference! As part of their festive party night offering, Paultons are giving guests the opportunity to enjoy a festive buffet and dance the night away with a silent disco. The real highlight is the exclusive use of some of the park’s most popular rides after the park has closed to guests, all taking place within their newest themed land, Tornado Springs. The party nights can be enjoyed exclusively by companies with a minimum of 150 guests, or those wishing to bring fewer people can take advantage of the shared party nights where just six guests are required. Andy Chapman, Education and Sales, said: “We recognised the opportunity to utilise the
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park in the evenings and it is proving to be an excellent way of increasing revenue during the Christmas period. There is a definite gap in the market for companies who do not wish to
‘There is a definite gap in the market for companies who do not wish to have the traditional sit-down Christmas dinner’ have the traditional sit-down Christmas dinner and by offering the park’s rides followed by a unique silent disco, it is a great way of getting the team together to celebrate the festive period.” Paultons is decorated with beautiful decorations throughout December and guests attending the festive party nights will be able to enjoy the stunning lights and displays before exploring the area. With a range of rides on offer, it is a company party sure to make magical memories.
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MEMBER NEWS
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MEMBER NEWS
It takes a Village to reach net zero goals illage Hotels have 33 hotels across the UK and are proud to have five of their hotels in the beautiful county of Hampshire; Village Basingstoke, Village Bournemouth, Village Farnborough, Village Portsmouth & Village Southampton-Eastleigh. Jackie Betts, Director of Sales at Village Hotels, said: “Here at Village, we understand that we have an important part to play in reaching a better, more sustainable future. It is why we launched our Village Green initiative our aim is to have a positive impact on the communities we operate in, both environmentally and socially. We want a greener, cleaner world and our sustainable approach has changed the way we use resources. We’ve also set Green Goals to conform with our Environmental Policy. “Our mission at Village Hotels is to positively impact the communities we operate in through responsible and sustainable practices, serving as a community hub for fitness, socialisation and recreation.”
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Jackie added: “We have implemented our Environmental, Social & Corporate Governance (ESG) strategy which is necessary to have key touch points within every part of our business to deliver the Village Green message. We are trialling a number of central initiatives to measure the impact on carbon. “We are very proud to announce that Village Hotels will have 100% Green Energy, (certified renewable electricity & green gas), by October 2023. We have also set science-based targets during 2023 to give Village Hotels an accredited route to Net Zero by 2050. “We support a number of local and national
DESTINATION
HAMPSHIRE - THE PLACE TO LIVE, WORK, AND PLAY
initiatives in our communities, together with local and national charities. We are proud of the effort we go to look after our employees. We have won a number of awards in 2023 in recognition of this & promote Health & Wellbeing as part of our culture. Our People Team have also won a number of awards in 2023 for their wellness, leadership and development initiatives.”
• Stay Green - minimise our environmental impact • Our Community - a positive impact on the communities we operate in • Health & Wellbeing - prioritise the health & wellbeing of our guests and team.
Trethowans partners with marathon Leading law firm Trethowans, which has five offices across Hampshire, Wiltshire and Dorset, has announced a new event partnership with the ABP Southampton Marathon which is taking place on Sunday 7 April 2024. Trethowans and Rees Leisure celebrate announcement of partnership with ABP Southampton Marathon
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The event will see 8,000 runners hit the streets of Southampton in a marathon, half marathon, 10K, 5K and fun run. At the 2023 ABP Southampton Marathon, Trethowans had a team of 11 runners supporting their charity partner Mountbatten
Hampshire. The Trethowans runners raised an amazing £3,000 for Mountbatten Hampshire and the team will be back to support the charity again in 2024. Each year, Mountbatten Hampshire care for over 3,000 local people. Mike Watson, Managing Partner at Trethowans, said: “We’re excited to announce our partnership with Rees Leisure and the ABP Southampton Marathon. Several members of our team have already signed up to take part. We’ll be there to cheer them on and hope to raise lots of funds for our chosen charities.” Chris Rees, Race Director of the ABP Southampton Marathon commented: “We are delighted to be working with Trethowans towards the ABP Southampton Marathon. It is great to have the support of a local firm with a leading presence in the South. We look forward to further developing our relationship with Trethowans and seeing their team of runners back next April!”
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MEMBER NEWS
Shaw Gibbs acquires Herbert Parnell haw Gibbs, a top 100 accounting firm, is pleased to announce the successful acquisition Herbert Parnell (the trading name of HCPA Limited), a wellrespected three partner accountancy practice based in Surrey. This acquisition is a significant step for Shaw Gibbs as they strengthen their position in the Surrey-region, broaden their service offerings, and reinforce their commitment to providing exceptional accounting and financial services to entrepreneurial businesses and individuals in Central and Southern England.
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‘This acquisition aligns perfectly with our growth strategy and our commitment to delivering top-notch accounting solutions’ With a particular specialism in the dentistry sector, Herbert Parnell has over 100 years in the industry and a bank of clients who have been with the firm for decades. The merger with Herbert Parnell is expected to enhance Shaw Gibbs’ ability to cater to the unique needs of clients across the Surrey area, whilst
Peter O’Connell, Managing Partner of Shaw Gibbs
also expanding their expertise in the healthcare sector. "We are delighted to welcome the talented team from Herbert Parnell into the Shaw Gibbs family," said Peter O’Connell, Managing Partner of Shaw Gibbs. “This acquisition aligns perfectly with our growth strategy and our commitment to delivering top-notch accounting solutions. Together, we will build on our respective strengths to provide even greater value to our clients.” The combined entity will leverage Shaw Gibbs’ extensive experience and Herbert Parnell's deep local knowledge to offer a comprehensive suite of accounting services,
including tax planning, audit and assurance, outsourcing and business advisory services. Clients of both firms can expect a seamless transition as the integration process moves forward, with a continued focus on personalised attention and dedication to excellence. Adrian Peckham, Partner at Herbert Parnell, said: “This is a fantastic opportunity for our clients and our team. Joining forces with Shaw Gibbs allows us to provide even greater support to our clients as they navigate the complexities of the financial landscape.” Andrew Hodgetts, Partner and descendant of one of the founding partners of Herbert Parnell, said: “We have come to a point where we can see the benefits of joining with a larger entity in order to provide our employees with access to wider resource to progress their careers and tap into expertise for the clientbase. I am so proud to have been part of the success of Herbert Parnell to date and I am looking forward to partnering with Shaw Gibbs for the next incarnation.” The acquisition marks the next chapter of growth for Shaw Gibbs and represents their commitment to fostering a culture of expertise, respect, innovation and collaboration. As the integration progresses, clients can look forward to accessing a broader range of resources, expertise, and cutting-edge accounting solutions.
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MEMBER NEWS
Unlocking the blueprint to trading success emand for help in exploring export markets has put a South West trade company on course for a record year. International Trade Matters, founded by Linda Middleton-Jones in 2017, helps around 40 businesses every month through a mixture of strategic advice and tactical training. This has placed her Devon-based business on target to increase sales by 25% to align with the firm’s national rollout of its Global Trade Blueprint (GTB). Predicated on the principles of ‘Lean and Sensemaking’, the implementation tool has been recognised as a gamechanger for companies wanting to compete in volatile and uncertain trading environments. GTB delivers a readiness tool for business recovery, growth, and internationalisation. It gives companies the opportunity to explore and unlock potential by accessing unrivalled market intelligence to create building blocks that consider global volatility and different trading nuances. “There was a major gap in international support between what the Chambers of Commerce provide and what the Department for Business & Trade delivers, that’s where International Trade Matters comes into its own,” explained Linda Middleton-Jones, who was named Most Influential Woman in MultiSector Commerce last year. “We have built up our compliance specialisms to include IP, sector strengths in marine, automotive, and aerospace and in
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Chris Walker, CEO of Diamond Hard Surfaces, benefitted from the course: “We found that GTB was a very valuable and useful process, whether applied to our business in general or specifically when used to drive growth in international trade. “The sensemaking aspect was a real benefit to understanding where we are now, and this helped develop a clear visual map that gave structure to the unknown. Working in a cohort means we were able to stress test our plans and receive constructive feedback in the process.” 24 BUSINESS VOICE Q4 2023
developing new market entry strategies – all fine-tuned into the new Global Trade Blueprint that supports businesses at any stage of their export journey.” GTB is a four-week course that will take place online on Wednesday mornings (between 9 am to 12.30 pm), allowing management teams to stay connected with their business with background work to be completed between sessions. The sessions develop a framework tool that ensures success in overseas markets by reducing risk. Delegates will clarify their capacity, competency, and capability to meet the quality, cost, and delivery requirements in overseas markets before delivering a deep dive into the right markets for their products and services. Linda Middleton-Jones
‘We are linking the principles of Lean into Export allowing companies to build on their competitive edge and visibility in overseas markets’ They will also learn about their own leadership signatures, attitudes, and biases before providing means to encourage, retain and sustain high performing teams. Linda added: “The next cohort began on 13 September, with four firms taking part. This will be followed by a further three cohorts over the next few months.” Bookings are now being taken for the October and November cohorts, where up to eight directors are guided through the complex maze of life after Brexit, including the main failure modes, negotiations, global issues and supply chain resilience. More than 100 businesses have already gone through the Global Trade Blueprint and received assistance with understanding
threats, compliance, distribution channels, and emerging markets – now and in the future. Linda, who was also the architect behind the South West Manufacturing Advisory Service’s National Manufacturing Barometer, concluded: “There’s definitely a demand for independent specialist export assistance, so much so that we are seeing a significant increase in companies requesting our services. We are linking the principles of Lean into Export allowing companies to build on their competitive edge and visibility in overseas markets. “The UK’s reputation for manufacturing design, innovation, and new technology is still firmly in place and, despite all of the challenges and additional hurdles we have to contend with, international trade still remains a fantastic way to grow your business.” Linda’s experience in international trade has seen her deliver two keynote speeches in Milton Keynes and Belfast, with her next ‘Lean into Export’ talk to be given at the Glasgow Manufacturing & Supply Chain Conference on 25 October. For further information or to book the next Global Trade Blueprint, please visit www.internationaltradematters.com
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CHAMBER NEWS
CHAMBER NEWS ADVICE, NEWS AND UPDATES FROM THE CHAMBER
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CHAMBER NEWS
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CHAMBER NEWS
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CHAMBER NEWS
Keynote speakers include H.E. Mr Ahmed Aboul Gheit, Lord Dominic Johnson of Lainston CBE and His Excellency Jasem Mohamed Albudaiwi
he Arab British Economic Summit (ABES) 2023, organised by the Arab British Chamber of Commerce, will take place on 20 November 2023. The Summit offers a unique occasion for investors, company executives and decision makers to meet, exchange ideas and do business.
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Strengthening the UK-Arab partnership The day-long event, to be held at the Hilton London Metropole, will bring together under one roof some of the leading players, strategic investors, policy makers and executives representing many top corporations from all over the UK and the Arab countries. ABES2023 reflects the keenness of both sides to develop and strengthen the UK-Arab strategic partnership, which is the core component of the emerging vision that is alluded to in the Summit’s title. Last year, ABES2022 attracted a footfall of upwards of 800 and was widely hailed to have been a tremendous success. The ABCC is convinced that there is increased demand for such a Summit, and we anticipate even greater success this year with an estimated 1,000 delegates and attendees expected to gather at the event. Partners and supporters ABES2023 has as its headline partner the KEZAD Group, which is part of the AD Ports Group and is the leading trade, logistics and industrial hub of Abu Dhabi. Other partner organisations for the Summit are the Kuwait Chamber of Commerce & 30 BUSINESS VOICE Q4 2023
Industry, Qatar Chamber of Commerce & Industry and Markaz, the Kuwait financial centre. Important support organisations are the Union of Arab Chambers, the Department for Business & Trade and the British Chambers of Commerce.
The Summit’s agenda reflects the major growth industries and cutting edge sectors that are reshaping the economy of the future and which are opening up exciting new opportunities for Arab-British business collaboration and partnerships.
Keynote speakers To date the confirmed keynote speakers, include:
New opportunities for doing business The Arab British Chamber of Commerce is convinced that ABES2023 will present delegates and attendees with many new opportunities for doing business. The event has been designed to enable participants to avail themselves of the potential for expanding their strategic contacts and for growing their businesses. ABES2023 positions itself as a platform for business executives and investors to develop dialogue, exchange ideas, showcase their new projects and raise the profile of their companies among a receptive likeminded audience. Sustaining an emerging vision, ABES2023 seeks to consolidate the deepening private sector led cooperation between the UK and Arab countries across the key sectors that are transforming today’s global economy.
• H.E. Mr Ahmed Aboul Gheit, Secretary General, The League of Arab States. • Lord Dominic Johnson of Lainston CBE, UK Minister of State (Minister for Investment) at Department for Business and Trade; and • His Excellency Jasem Mohamed Albudaiwi, Secretary General at The Cooperation Council for the Arab States of the Gulf (GCC). Summit agenda Attendees can expect to hear informed discussions and shared insights on some of the key topics that are preoccupying the international business community today. The programme for ABES2023 comprehensively covers the following sessions: • Energy, water and food security. • The evolution of banking, finance and insurance. • Growth of E-commerce, AI and the UKGCC Free Trade Agreement. • COP28 & sustainable tourism; and • Entrepreneurs of the future.
Sponsorship and partnership opportunities ABES2023 offers numerous sponsorship and partnership opportunities to enable companies to further their commercial objectives and raise their profile via networking, brand awareness and promotion. Visit: abcc.glueup.com
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CHAMBER NEWS
Are you supporting YOUR project manager? On their own. One Project Manager for all your projects. Many businesses face this challenge daily. Whether it's the launch of new software, a transformation project, an internal restructuring, or the upgrade from on-prem to the cloud, it is not unusual for your Project Manager to struggle to understand the best way forward.
As an experienced mentor, I am available to help your Project Manager develop the skills and knowledge they need to deliver on your behalf.
If you want your Project Manager to excel in their field, get the project off the ground successfully, manage the project effectively and deliver on time, look no further than my mentoring service for Project Managers.
I will work with your Project Management resource to explore and identify areas for improvement, develop strategies for success, and provide ongoing support.
I understand the challenges Project Managers face and have the expertise to guide them through any project, big or small.
Let us avoid… Interim project management With over 30 years of experience, I’ve helped organisations of all sizes deliver programmes and projects often in a recovery situation. My expertise can help your business deliver on its goals for 2023 and beyond by providing a set process, clear communication, and an outside perspective. Interested to find out more?
Get in touch for a one-to-one consultation.
T: 0345 054 2804
E: brett.lloydpayne@ansturo.com W: ansturo.com Q4 2023 BUSINESS VOICE 31
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CHAMBER NEWS
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CHAMBER NEWS
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CHAMBER GLOBAL
CHAMBER GLOBAL SUPPORT AND ADVICE TO BUSINESS IN ALL AREAS OF INTERNATIONAL TRADE
TRAINING COURSES October 2023 17 18 19
Inward/Outward Processing (virtual) Incoterms Rules (virtual) Customs Procedures & Documentation (virtual)
November 2023 1 2 14 29 30
Understanding Commodity Codes (virtual) Understanding Export (virtual) Methods of Payment (virtual) Preferential Rules of Origin (virtual) Inward/Outward Processing (virtual)
December 2023 6 12 13 14
CDS Overview Training (Virtual) Incoterms Rules (virtual) Customs Procedures & Documentation (virtual) Export Documentation (virtual)
For further information please visit www.hampshirechamber.co.uk/training
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The Chamber’s opening hours over Christmas are as follows: Friday 22 December 9.00am-3.00pm Monday 25—Friday 29 December CLOSED Monday 1 January 2024 CLOSED Tuesday 2 January NORMAL HOURS RESUME
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CHAMBER GLOBAL
Helping you take your business global
Understanding ATA Carnets TA Carnets are a ‘passport for goods’ which are temporarily moving from one country to another. UKNATACO is ultimately responsible for all ATA Carnets issued from the UK as well as guaranteeing in-bound Carnets – those that are issued overseas, and which relate to goods coming into the UK under the scheme. The information below provides general information for businesses and individuals who wish to move goods abroad temporarily. The ATA Carnet is an international customs document that permits duty-free and taxfree temporary import of goods for up to one year. They can be used in 80+ destinations around the world and contain pre-prepared unified customs declaration forms to be used at customs border offices and serves as a guarantee to customs duties and taxes if they become necessary i.e. if the Carnet is misused or the goods remain in the country of temporary importation permanently.
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What are the benefits and advantages of ATA Carnet? Established under the ATA Convention and the Istanbul Convention as a trade facilitation tool, ATA Carnets cut red tape by simplifying and unifying customs border crossing regulations for temporary import and export. With an ATA Carnet, exhibitors, salespeople, artists, athletes, TV crews, technicians, event participants and business travellers may travel through customs without paying import duties or taxes at each customs border office.
In addition, they only need to use one document for multiple destinations and trips throughout its one-year validity and can make advanced customs arrangements at predetermined costs. ATA Carnets cover almost everything. The list includes: • Goods for use at trade fairs, shows, exhibitions • Professional equipment (tools of trade, test and scientific equipment etc) • Commercial samples and personal effects and goods for sports purposes (including race vehicles). ATA Carnets cannot be used for: • Consumable items • Items that may be sold • Equipment to be used for the construction, repair or maintenance of buildings or for earthmoving and like projects. Digital ATA Carnet Pilot As of July 2023, the UK is involved with a pilot trialling the eATA Carnet, with the purpose being to validate the digital ATA Carnet concept and to demonstrate that all aspects of the ATA Carnet lifecycle management can be carried out electronically, in order to enable the World Customs Organisation to adopt digital Carnets as a legally acceptable tool for temporary admission from 2024. The pilot will involve processing both the paper and digital Carnet in tandem (the digital Carnet will only be processed if both the port of departure and port of arrival are participating in the pilot), and will involve presenting both the paper and digital Carnet in tandem to the UK and participating foreign Customs. UK trial will initially involve
London Heathrow Airport and will then gradually expand to other airports and ro-ro ports around the country. Countries United Kingdom • London Heathrow Airport - Passenger and Cargo Belgium • Brussels International Airport - Passenger and Cargo • Liege Airport Cargo - (including horses) Canada • Montréal-Trudeau International Airport - Air Cargo China • Beijing Capital International Airport - Passenger and Cargo
• Beijing Daxing International Airport - Passenger and Cargo Norway • Tollstasjon Oslo Harbour, Utstikker 1 - Sea Passenger • Sola Airport (Stavanger) - Air Cargo and Passenger • Risavika Port (Stavanger) - Cargo and Passenger Switzerland • Zurich Airport - Passenger Please note that at this time you can only use digital Carnets for shipments involving London Heathrow Airport and any of the above destinations. If you are interested in finding out more about either the ATA Carnet or being part of the pilot please contact the ATA Carnet team at Hampshire Chamber on 01329 242420 Q4 2023 BUSINESS VOICE 35
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CHAMBER POLICY
CHAMBER POLICY REPRESENTING OUR MEMBERS LOCALLY, REGIONALLY AND NATIONALLY
Know the signs: when to seek financial help Garry Lee (pictured), chair of R3’s Southern and Thames Valley region, is warning company directors and bosses to be alert to signs that their business could be financially distressed and to seek advice as soon as they show themselves
orporate insolvencies increased by 33.6% in August and remain stubbornly high when compared to a year ago, says R3, the UK’s insolvency and restructuring trade body. The main drivers of this increase are long-term economic issues, director fatigue and creditor pressure. R3 regional chair Garry Lee is warning that many businesses in the Southern and Thames Valley region are at a point where they need specialist help to survive. Personal insolvencies levels also increased in August compared to July but were down when compared to last year and pre-pandemic levels. R3 is the trade association for the UK’s insolvency, restructuring, advisory, and turnaround professionals and its Southern & Thames Valley region includes Buckinghamshire, Oxfordshire, Hampshire, the Isle of Wight, Wiltshire and Berkshire. Figures just published by the Insolvency Service revealed that corporate insolvencies increased by 33.6% in August 2023 to a total of 2,308 compared to July's total of 1,728 and increased by 18.9% compared to August 2022's figure of 1,941. Corporate insolvencies also increased by 71.3% from August 2021’s total of 1,347 and by 69.1% compared to pre-pandemic levels in August 2019 (1,365). Personal insolvencies increased by three per cent in August 2023 to a total of 8,536 compared to July’s total of 8,290 and decreased by 10.9% compared to August 2022’s figure of 9,584. However, personal insolvencies decreased by 6.4% from August 2021's total of 9,117 and decreased by 4.2% compared to pre-pandemic levels in June 2019 (8,910). Garry Lee, Chair of R3’s Southern and Thames Valley region, said: “August’s corporate insolvency
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‘The sad fact is that businesses are being hit from a variety of angles – and all these blows have an effect on their bottom line’ figures were their highest for this month in four years as a mixture of long-term economic issues, director fatigue and creditor pressure saw more companies enter an insolvency process in an attempt to resolve their financial issues or shut their doors. “Creditors’ Voluntary Liquidations remain high as more and more directors choose to wind down their firms, while compulsory liquidation numbers were at their highest this August for four years as creditors continue to pursue the money they are owed. “August’s administrations figures were the highest monthly figure we’ve seen since January 2019, which is a sign that more and more businesses are at a point where they need specialist help.
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CHAMBER POLICY
What businesses need to know - Terrorism Bill 2023 Terrorism (Protection of Premises) Bill 2023 AKA Martyn’s Law
For enhanced duty premises or qualifying public events (with public capacity over 800:
This is a Bill which has been introduced following the Manchester Arena bombing and following enquiry. This may be relevant to any Hampshire Chamber of Commerce Members who have areas where the public may be present in large numbers e.g. retail, schools, care homes, entertainment venues, hotels etc. or those who arrange large events. It is worth noting this only applies to members of the public, not employees. The bill at the moment is yet to be completely finalised, as it still has to go through the home office select committee and then receive royal ascent. But as it is written at the moment the following are likely to be the requirements.
There will be enhanced duties for larger premises and events, in simple summary these will include: • An enhanced terrorism risk assessment
For qualifying premises (any premises with a public capacity of more than 100 persons):
“The sad fact is that businesses are being hit from a variety of angles – and all these blows have an effect on their bottom line. Cost inflation has been a problem for some time and while this is expected to ease it is still sitting higher than many had predicted. Furthermore, interest rates remain at a 15-year high meaning that the cost of servicing debt has increased. “As a result of this, upward pressure on pay is continuing, while recruitment is a challenge, and people are still cautious about spending money on anything other than the essentials. It’s unlikely the picture will improve in the near future as people and businesses face the prospect of increased energy bills, and people start watching their spending even more closely. “Our message to directors is simple: be alert to signs your business could be financially distressed and seek advice as soon as they show themselves. If you’re having problems paying wages, staff or suppliers, if stock is starting to pile up, or if you’re worried about your business and its finances, that’s the time to speak to a qualified advisor. Garry is an Associate Director in the recovery and restructuring services department at professional services group Evelyn Partners’ Southampton office. He added: “We know how hard it is to talk about your money worries, but having that conversation is a critical step to finding a solution. Being brave and seeking advice when your worries are new nearly always leads to better outcomes than if you’d waited until the problem got worse, and it gives you more options for improving your situation and more time to consider how you move forward. Most R3 members will offer a free consultation to potential clients so they can learn more about the challenges they face with their finances and outline the potential options for improving them.”
• Security measures to be in place which will include: Arrangements for monitoring of the public Arrangements for the control of movement in and out Procedures for a terrorist event (inc. alerting emergency services, evacuation, bringing in to make safe, alerting persons) • Measures to secure information which could be used to plan or execute terrorism (i.e. locking away of building plans or information on security measures)
• A responsible person will need to be appointed for each of your qualifying premises.
• A ‘Designed Senior Officer’ will be needed which must be a Director, Senior Manager, Company Secretary or similar)
• That premises will need to be registered with the secretary of state (assume this will be an online registration)
• A security plan for the building or event must be prepared.
• The responsible person will need to make a ‘standard terrorism evaluation’ of the premises which in summary will contain the following: Evaluation of the types of terrorism likely at the premises Measures to reduce the likelihood of terrorism Measures to reduce the likelihood of physical harm from terrorism
It is also worth noting that where you have stores inside a shopping centre, that the store would need to produce the standard terrorism evaluation, not the shopping centre (as would all the other stores in the shopping centre). There are still some details which will be clarified by further regulation and there will likely be a ‘transitional period’ to allow businesses to implement the above (it’s not uncommon for these to be about 18 months after the new act is made official).
Emergency procedures How people will be informed of arrangement The evaluation will need to be reviewed every 12 months or following any material change to the workplace. • Terrorism protection training will have to be given to any worker who will have responsibilities for actions in the event of a terrorist attack (e.g. locking entrance/exits or guiding members of the public to a safe place). That training will include: Likely types of terrorism to occur at the premises
Zoe Drew CMIOSH Director, HCS Safety Ltd HCS Safety is the South’s leading health and Safety consultancy, providing expert support to nearly 500 Membership Clients and training for thousands of companies across the South. We employ 14 full time safety advisors and have been serving the local business community since 2000. For further details visit: hcssafety.co.uk
Indications that an event is occurring Procedures that will be followed
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CHAMBER POLICY
Portico celebrate commitment to paying Living Wage Portico has been accredited as a Living Wage Employer. Their Living Wage commitment will see everyone working at Portico receive a minimum hourly wage of £10.90, higher than the government minimum for over 23s, which currently stands at £10.42 per hour. Portico is based in the south-east, a region where over nine per cent of all jobs pay less than the real Living Wage - around 374,000 jobs. Despite this, Portico has committed to pay the real Living Wage and deliver a fair day’s pay for a hard day’s work. The real Living Wage is the only rate calculated according to the costs of living. It provides a voluntary benchmark for employers that wish to ensure their staff earn a wage they can live on, not just the government minimum. Since 2011 the Living Wage movement has delivered a pay rise to over 450,000 people and put over £2 billion extra into the pockets of low paid workers.
‘By becoming an accredited real living wage employer it is the right thing to do by our staff’ Melanie Bunting, HR business partner at Portico, said: “We know all our staff working across the business are essential for the continued success of Portico and the excellent service our customers receive. By becoming an accredited real living wage employer it is the right thing to do by our staff. With many of our employees living in the local area, it will also benefit the local community as well.” Katherine Chapman, Director, Living Wage Foundation, added: “We’re delighted that Portico has joined the movement of over 12,000 responsible employers across the UK who voluntarily commit to go further than the government minimum to make sure all their staff earn enough to live on. “They join thousands of small businesses, as well as household names such as Burberry, Barclays, Everton Football Club and many more. These businesses recognise that paying the real Living Wage is the mark of a responsible employer and they, like Portico, believe that a hard day’s work deserves a fair day’s pay.”
Melanie Bunting, HR Business Partner at Portico
38 BUSINESS VOICE Q4 2023
Rise in firms that are drawing profits that aren’t there irector owner companies in the UK are continuing to fall into the trap of drawing dividends even when distributable reserves aren’t there to take out profits. The alarm call to hundreds of thousands of off-payroll freelancers has been sounded by Chris Tate (pictured), a restructuring and recovery partner with UK top ten accountancy firm Azets. Chris said: “This has been an age-old trap whereby companies become accustomed to drawing a mix of dividends and salary so as to minimise their personal tax bill. “While this is a validly commercial approach during good times, if trading performance takes a turn for the worse, the director owners can quickly fall into the trap of drawing dividends unlawfully which can be subsequently clawed back if the company cannot avoid formal insolvency. “Following the recent uptick in formal insolvencies following the pandemic, we are coming across more cases of this than usual. This is particularly prevalent with Personal Service Companies – PSCs. “While self-employed contractors may well be excellent at the service they provide, some may well lack understanding about what they are legally entitled to take as dividends, especially if they rely on dividends instead of a PAYE salary for tax purposes, which includes not paying
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National Insurance contributions and not having tax deducted at source. “They are often reliant on their professional advisers to warn them of such pitfalls. However professional advisers are often working on historic data and by the time the issue is identified, it is often too late. “The simple fact is that director shareholders are not entitled to dividends if distributable reserves on the annual balance sheet aren’t there to draw down on profits. “In our digital age, there is no excuse for financial ignorance – the IT and software is available to provide realtime management information. Failing that, the director should be able to pull off manual monthly reports to show whether there are surplus net assets after accruing for all liabilities each month. “Anecdotally, we are seeing many instances where companies don’t have proper processes in place to protect themselves if the trading dashboard starts flashing orange or red. Chris added: “Concerned director owners should seek professional advice at the earliest opportunity when, first, they see a sustained drop in profitability, and, secondly, their balance sheet capital reserves are heading towards zero. “If caught early enough, the unlawful dividend trap can be averted and the chances to turnaround or restructure the business are improved.”
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BUSINESS VOICE
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GREEN BUSINESS
GREEN BUSINESS CELEBRATING HAMPSHIRE FIRMS TAKING THE STEPS TOWARDS SUSTAINABILITY
Portsmouth Guildhall takes strides to reach eco excellence ortsmouth Guildhall is a leading conference, meeting and event destination where versatility meets excellence! They are dedicated to transforming your events into unforgettable experiences. Their approach offers convenience for your delegates without compromising our commitment to the environment and society. To achieve this, they have four main goals:
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1. Net-Zero Emissions by 2030: They aim to align themselves with global climate efforts by taking significant steps to minimize our environmental footprint. The organisation aims to achieve net-zero emissions through energy efficiency measures, renewable energy adoption, and carbon offsetting. 2. Circular Economy Approach: They aim to reduce material consumption, maximize reuse, and promote recycling. 3. Climate Action Advocacy: They believe in collaboration to combat climate change. By partnering with customers, suppliers, communities, and governments, it fosters awareness and best practices. Through education and advocacy, the trust drives climate action, innovation, and growth. 4. Community impact: Sustainability extends beyond the environment—it’s about enriching the community it serves. They provide people
with opportunities to engage in music, the arts, and heritage to educate, inspire and transform lives. Innovative initiatives for a greener impact Current innovative strategies to reduce environmental impact: • Digital Transformation: Embracing digital screens reduces emissions and waste. • Local Collaboration: Choosing local suppliers and workforce reduces carbon emissions and supports the regional business community.
• Resource Efficiency: Upgrading lighting to LEDs, energy-efficient systems, and watersaving devices, They cut energy consumption. • Waste Reduction: Introducing biodegradable materials, reusing resources, and minimizing deliveries, Portsmouth Guildhall minimises waste generation. Measurable achievements Portsmouth Guildhall efforts yield tangible results: • Waste Diversion: 100% of collected waste was diverted from landfills, with 32.82% recycled. • Emission Reduction: An 11% reduction in CO2 emissions from 2018, coupled with increased productivity. • Green Practices: They plant 100 trees for every conference or meeting held in the auditorium and partner with local cultural groups to offset carbon emissions. Their environmental objectives are strengthened through these partnerships. Join Portsmouth Guildhall in shaping a sustainable and vibrant future - where event excellence meets sustainability!
Visit: www.portsmouthguildhall.org.uk
DESTINATION
HAMPSHIRE - THE PLACE TO LIVE, WORK, AND PLAY
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GREEN BUSINESS
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FOCUS FEATURE: CORPORATE CHRISTMAS
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FOCUS FEATURE: CORPORATE CHRISTMAS
FOCUS FEATURES AN IN-DEPTH LOOK INTO THE KEY BUSINESS SECTORS OF THE REGION
Getting the most out of your events
DESTINATION
HAMPSHIRE - THE PLACE TO LIVE, WORK, AND PLAY
By Zoe Harrison, Customer Experience Officer at Haslar Marina
‘Many venue managers hold a wealth of knowledge on what’s available in local reach’
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s Christmas quickly approaches it’s time to start thinking about corporate events. Some companies have already booked Christmas venues and are busy choosing dinner menus and sorting the Secret Santa. For others it’s the perfect time to start thinking about events for the following year. There are a few tips that those in the hospitality and leisure industry can pass on, which will help ensure you get the best out of your events, no matter what their purpose.
Making the most of the venue Your venue may be able to support in ways you don’t naturally anticipate, above and beyond suitable seasonal menus. Many venue managers hold a wealth of knowledge on what’s available in local reach. Haslar Marina is part of a wider group which operates The Lightship and The Creek restaurants, along with many additional facilities around the marina including hotel, conference, and leisure facilities. Often the team can help ease the pain of planning a multifaceted corporate day, by offering a one stop shop approach. Almost like your very own party planners! Getting there Often guests attending corporate events can forget about the logistics of getting to and from an event until a few days before. When starting to think about booking your corporate event it is worth anticipating guests needs by looking at local parking, public transport routes, and general ease of getting to your chosen venue. Knowing how late public transport is running into the evening, or how close a taxi rank is, can help relieve the pressure from guests who might want to leave celebrations early in less connected areas.
Accommodation When planning hotels for your guests it’s easy to get carried away booking the most cost effective, or the most opulent option your favourite booking site has to offer. Before you book, consider your guests. Many late-night venues have opening hours beyond the capability of local transport connections, which might be part of the motivation to book guest rooms. You may also want to consider how far guests will want to walk late at night. Complexes like Haslar Marina often have rooms within a stone’s throw, some owned and operated by boatfolk, others with well-known operators. Other activities In winter months it is easy to focus on keeping guests warm and dry. However, if you are looking into the future, you may be focused on team building, business conferences or wellness days. The warmer months can open up a plethora of outdoor activities. It’s well reported that being close to mountains, woodlands and water can promote a huge sense of wellbeing, so think about using the natural assets of our landscape to build into your day. Mountains and woodlands can be less accessible if your event needs corporate entertainment space, however Hampshire is abundant with waterways, why not think about integrating water sports such as paddle boarding into your day, or if your group is less inclined to take a dip, maybe a boat trip along the local coast. Whether your event is big or small there is always a way to make your guests feel their needs have been anticipated, and you have left them feeling positive about the time they have spent with you. Q4 2023 BUSINESS VOICE 43
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FOCUS FEATURE: CORPORATE CHRISTMAS
A meaningful
Christmas party By Francesca Hughes (pictured), Event Marketing Manager, the National Museum of the Royal Navy
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ith the festive season creeping up on us, it's time to start organising your work Christmas party. However, with an abundance of venues and festive packages to choose from, it can feel overwhelming for party organisers to know where to begin.
We all know the basics: Step 1 - Find a venue Step 2 - Choose a theme Step 3 - Select a caterer Step 4 - Decide on entertainment Step 5 - Send out the invites While these are all essential steps to plan a work Christmas party, it can all seem a little run-of-the-mill. It’s important to recognise that Christmas parties play a much more vital role than simply a staff social, they present an opportunity to thank employees for their hard work, boost staff morale and create lasting memories to share with colleagues; but what if your party could also make a difference and give back to the community? Have you considered choosing a heritage venue to host your party? Chances are you might not have, and you wouldn’t be alone in this. So, we’re here to shake up the norm and explore alternative venue options that can make your festive party even more special. You might be wondering why organisations should consider heritage venue spaces as opposed to standard hotels and restaurants; but there is so much more to historic museums and galleries than you might think. 44 BUSINESS VOICE Q4 2023
Firstly, what's more iconic than hosting a party onboard a Victorian warship (although we may be a little biased on this one!). Heritage sites are an integral part of our history, culture and communities. They help to maintain and preserve incredible stories, which educate and inspire all generations. Secondly, once you start looking around, you might be surprised by what you find in your local area. There are some incredibly inspiring venues out there to suit every budget, and the best thing is whichever one you choose, you’re doing more than just booking a uniquely memorable venue. You are actively contributing to the conservation of history. This is because every penny you spend through venue hire goes straight into conserving and preserving of these heritage sites for everyone for the future to enjoy. Thirdly, opting for a heritage venue could be just the thing that makes your work Christmas party bigger and better than previous years. From historic buildings, treasured collections (and did we mention a certain historic warship?), it creates something a little different giving employees a real buzz and turning office party dread into office party envy. Lastly, it’s simple and easy to do. Heritage venues welcome the opportunity to create something uniquely special for you and your guests. What’s more, giving back to the community through your venue choice will show your employees that the festive season is so much more than hitting sales targets and strategy planning. Giving back to the community is an important part of your company’s mission and values. So, what are you waiting for? Be unique and elevate your work Christmas party to a whole new level this year.
DESTINATION
HAMPSHIRE - THE PLACE TO LIVE, WORK, AND PLAY
‘Opting for a heritage venue could be just the thing that makes your work Christmas party bigger and better than previous years’
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FOCUS FEATURE: CORPORATE CHRISTMAS
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FOCUS FEATURE: CHARITABLE CAUSES, PROMOTION & PARTNERSHIP
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Flying high and saving people’s lives Partner your business with a local, life-saving charity, Hampshire and Isle of Wight Air Ambulance
‘It’s crucial to understand each business, get to know your needs and form a plan of how we can work together’
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veryone knows someone who has needed an air ambulance. Do you? Maybe it was your mum or dad, brother or sister, aunt or uncle. Maybe it was a friend or neighbour, a colleague or a cousin. Every year, thousands of people in our region need emergency critical care from Hampshire and Isle of Wight Air Ambulance. Nobody knows when or if they’re going to need the help of an air ambulance and its crew, but a cardiac arrest, a fall from height or a road traffic collision can happen to anyone. Anywhere. Any time. And that’s when our pilots, dispatchers, doctors and specialist paramedics are there for you – bringing the skills and equipment of a hospital emergency department to your side. But did you know that your local air ambulance is a charity? A charity that relies entirely on the generosity from groups, clubs, individuals and businesses – businesses just like yours. Why partner your business with a charity? Hampshire and Isle of Wight Air Ambulance Support Engagement Manager, Jill McDonagh, has got some top tips on what makes a great charity partnership and details how we can help achieve your goals. There are a variety of reasons to form a charity partnership: • Meet your corporate social responsibility objectives • Team building • Volunteering opportunities • Brand promotion • Boost staff morale • Networking • Winning new customers We don’t have a one-size-fits-all approach to our patients, so why should we have one for our charity partners? Each partnership is unique. It’s crucial to understand each business, get to know your needs and form a plan of how we can work together. It’s about being honest and open. Once we know exactly what you want, we can devise a plan to deliver the agreed objectives. The focus will always be on engagement – in our experience, that’s what makes the best charity partnership. What will success look like for you? If I ask you in 12 months’ time, ‘has the partnership been successful?’, how will we measure that?
Your dedicated team member who will be their main point of contact, with the support of our wider team. We will regularly assess the partnership and communicate with you to make sure we’re keeping on track to deliver the best outcomes. As a charity partner of Hampshire and Isle of Wight Air Ambulance, you could be looking forward to an exciting and mutually beneficial new relationship with a charity this year. And you can be sure that your support will help us be there for our next patient. A life saved We respond to an average of five patients every day. Patients like Claire Clark, who suffered a devastating brain injury when she was hit by a runaway motorbike while walking on a pavement with her husband and two young children. Claire was treated and flown to the nearest specialist hospital for life-saving surgery.
Claire Clark and her family
Claire said: “Had it not been for the air ambulance taking me from Basingstoke to University Hospital Southampton, I would have died due to the pressure and bleed on my brain. They’re who we all rely on without even realising it.” The next steps If you can see you and your colleagues partnering with an innovative, caring and professional charity, get in touch with us today. We would love to hear from you and tell you more about how you can make a difference to lives in your community. Together, we can continue to save lives, strengthen our community, and unlock new horizons for your business. Q4 2023 BUSINESS VOICE 47
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FOCUS FEATURE: CHARITABLE CAUSES, PROMOTION & PARTNERSHIP
How to choose a charity
There are many benefits for businesses that want to adopt a charity. As well as doing good in the community, being seen as a business that takes Corporate Social Responsibility (CSR) seriously can increase your reputation and profit margin, boost employee happiness and serve as an excellent recruitment tool. But how do you choose the right charity to work with? Business Voice offers its top tips. When the stars align A great place to start would be looking for a charity that matches your company’s ethos and values. It’s also a bonus if you can match up your skills and knowledge too – if you work with people, then a charity that supports the disenfranchised and vulnerable would be a natural fit. If you’re an environmental firm, then an environmental charity would welcome your expertise. Making sure you’re on the same page will lead to a successful working relationship, and both you and your chosen charity will be able to reap the rewards. Transparency and impact If you’re choosing to fundraise for your chosen charity, then its important you know exactly where that money will be going. You can find a list of registered charities in England and Wales on gov.uk, which includes the charity’s aims, income and financial records – important information to seek out, because if you back an untrustworthy charity, then ultimately your customers won’t trust you. It’s also important to look at the charity’s impact. Find out how it spends donations, what it has accomplished so far, and what goals it is working 48 BUSINESS VOICE Q4 2023
Find a charity that aligns with your company’s views
towards. It goes without saying that helping to fund the charity chair’s lavish lifestyle is not the kind of impact you want to be making.
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FOCUS FEATURE: CHARITABLE CAUSES, PROMOTION & PARTNERSHIP
A matter of opinion It’s important that you pick a charity that your employees and customers can get behind – especially if you’re looking to them to get involved with fundraising and volunteering! Include them the selection process – you can ask your staff and customers to nominate a charity that means something to them, for example. Invite your shortlisted charities into the workplace to present to your staff and key customers/stakeholders, and put the final decision down to a vote. If your staff feel like they are part of the decision, they’ll be more motivated to offer their support.
‘It’s important that you pick a charity that your employees and customers can get behind – especially if you’re looking to them to get involved with fundraising and volunteering’
Look closer to home There are a lot of well-known, national charities doing great work up and down the country. There are also a lot of smaller charities right on your doorstep that are playing a part in improving the local community, so you may want to consider lending your support to one of those instead. Opting to work with a local charity has many benefits. Chiefly, your customers will be able to see first-hand the work that you are doing, rather than just taking your word for it! Demonstrating your value in this way can bring a real boost to customer retention and satisfaction. Additionally, you’ll be able to lend visibility to the charity and give them a bigger profile, which will in turn put your name in front of more potential customers. It’s a win-win! Finally, you’ll be helping to support and strengthen the local economy, which will benefit everyone.
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CHAMBER EVENTS GET YOUR TICKETS HERE
EVENTS
DEVELOPING YOUR BUSINESS
THE LATEST LIST OF CHAMBER EVENTS TO HELP YOU NETWORK AND GROW
Unlock the power of the Chamber’s PEER network howcasing the expertise that is present throughout our PEER network, and making your active participation in this best practice as easy as possible, has been central to our ambitions this year. The 2023 Autumn programme as many opportunities to see the best of our PEER network. With MP roundtables, innovative networking, shared activities with neighbour Chambers, new 6S For Success events, and our signature Unlocking Hampshire’s Green Potential event we will continue helping you connect, make the most of your memberships and enhance the reputation of all in our enterprise community.
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Partner with the Chamber and build your network Many businesses gain new leads, developed effective networks, and grown the value of their reputation through partnerships with the Chamber. Do you have an idea for a topical event or would you like to sponsor part of the Chamber programme? Get in touch - Events.South @hampshirechamber.co.uk
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October - December 2023 Events Police and Crime Commissioner for Hampshire and the Isle of Wight Business Cybersecurity and Fraud Summit. The Chamber is pleased to endorse and support the Police and Crime Commissioner for Hampshire and the Isle of Wight, Donna Jones’, first Business Cybersecurity and Fraud Summit. Time: 09:00 - 12:00 Date: Monday 16 October
Chamber’s AGM 2024 Join us for the Chambers 2024 AGM at Norton Park Hotel for your chance to hear from Chief Executive and Executive Chair Ross McNally, network with our board, and be part of a workshop helping business to define their purpose delivered by Bruce McKinnon, The Brand Arrow Time: 10:30 – 13:00 Date: Wednesday 18 October
Unlocking Hampshire's Green Potential with NatWest and Enterprise M3 Growth Hub
Organised by EM3 Local Enterprise Partnership, the Hampshire Chamber of Commerce and the Department for Business and Trade; this is a must attend event for exporters. Time: 09:00 – 13:00 Date: Thursday 9 November
Meet the MP Business Roundtable - Stephen Morgan MP Join us at Gunwharf Quays for our latest Business Roundtable with Stephen Morgan MP (Portsmouth South) the Shadow Minister for Rail. As well as Stephen discussing his plans for reenergising the city, this session will also offer a spotlight on skills development and the Solent LSIP. Time: 18:00 – 20:00 Date: Thursday 9 November
6S For Success - Confidence and Creativity: Making the most of your video marketing Led by the Chamber’s in-house videographer Ross Sterne at the Mayflower Theatre, Southampton learn how to make the most of the video opportunities through story boarding, script writing and camera preparation included for Chamber members at advantage and above. Time: 09:30 – 13:30 Date: Wednesday 22 November
Delivered with Destination Basingstoke this business led forum will showcase the best in green business innovation, how to operationalise ESG, and the green finance opportunities available to your business. Time: 09:00 – 13:00 Date: Wednesday 8 November
Have Your Christmas Cake & Eat It!
International Trade Week 2024 – Accelerating Your Business in International Markets
PURE Networking at the Southsea Community Cinema & Arts Centre
- As part of International Trade Week, this FREE event at the Apollo Hotel Basingstoke is aimed at current exporters who want to expand into new markets, improve their sales, increase business growth and productivity.
Surrey & Hampshire Chambers of Commerce invite you to our popular joint networking event - Have Your Christmas cake and Eat It at Farnborough Airport! Time: 14:00 - 16:00 Date: Thursday 30 November
Join businesses from all over the county as we visit the Southsea Community Cinema & Arts Centre in Portsmouth for December's festive PURE Networking. Time: 11:00 - 13:30 Date: Thursday 7 December
Portsmouth and South Coast Business Week 2024 Save the date for next year’s Portsmouth and South Coast Business Week - 19-24 February 2024! Could you be the new Headline Sponsor? Contact Events.South@hampshirechamber.co.uk to learn more! #PSCBW
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CHAMBER TRAINING GET YOUR TICKETS HERE
TRAINING
PREPARED FOR GROWTH
BOOST YOUR WORKFORCE WITH CHAMBER TRAINING
A wide range of training courses e know many people join a chamber to access topical, thematic and accredited training at affordable rates. Our programme continues to deliver value for money while always being aware of the need to deliver value for money. International Trade plays a huge part in Hampshire. With two major ports and an airport, businesses located in the region, as well as the Solent Freeport, have fantastic links to Europe and beyond. We can offer a wide range of training courses to ensure that those who are involved with import and export receive the training that they need to operate efficiently and effectively. Employers with five or more staff have a legal obligation to upskill their staff with many basic workplace compliance aptitudes. Our partnership with Good Skills Training Ltd to deliver such courses, supported by and hosted at Fareham College and Biz Space, continues helping to create the safe and accessible workplace environment that allows business to thrive.
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For more information on all our training courses, please visit our website.
Show your expertise Leading training can be a great way to demonstrate excellence in a field. Whether you have an idea for a development programme, thought’s on how to respond to the enterprise challenges faced by many, or would you like to sponsor or accredit part of the Chamber’s existing training suite get in touch! train @hampshirechamber.co.uk
October 2023 - January 2024 Training Courses
Workplace compliance Employers with five or more staff have a legal obligation to upskill their staff with many basic workplace compliance aptitudes. Our partnership with Good Skills Training IoW and Hampshire allows us to offer this to members in an accessible, affordable, and accredited way ensuring all across our network can create the safe workplace environment a allow their business to thrive. Idea’s for a future course? Contact train@hampshirechamber.co.uk Fire Marshal Training with Practical Extinguisher Time: 09:30 - 13:00 Date: Wednesday 22 November Venue: Fareham College
Emergency First Aid at Work - One Day FAIB Accredited Course Time: 09:30 – 16:00 Date: Tuesday 16 January 2024 Venue: Fareham College
International Trade Inward/Outward Processing (Virtual) Time: 09:30 – 12:30 Date: Tuesday 17 October Incoterms Rules (Virtual) Time: 09:30 – 12:30 Date: Wednesday 18 October Customs Procedures & Documentation (Virtual) Time: 09:30 – 12:30 Date: Thursday 19 October Understanding Commodity Codes (Virtual) Time: 09:30 – 12:30 Date: Wednesday 1 November
Preference Rules of Origin (Virtual) Time: 09:30 – 12:30 Date: Wednesday 29 November Inward/Outward Processing (Virtual) Time: 09:30 – 12:30 Date: Thursday 30 November CDS Overview Training workshop (Virtual) Time: 10:00 – 16:00 Date: Wednesday 6 December Incoterms Rules (Virtual) Time: 09:30 – 12:30 Date: Tuesday 12 December
Understanding Export (Virtual) Time: 09:30 – 12:30 Date: Thursday 2 November
Customs Procedures & Documentation (Virtual) Time: 09:30 – 12:30 Date: Wednesday 13 December
Methods of Payment (Virtual) Time: 09:30 – 12:30 Date: Tuesday 14 November
Export Documentation (Virtual) Time: 09:15 – 12:45 Date: Thursday 14 December
Interested in a bespoke global trade training package? Based on an assessment of your environment, including your current and planned international strategy, a programme can be developed for delivery online, at your premises or at an off-site location to provide the level, frequency and range of training that meets the needs of your team. Contact globaltrade@hampshirechamber.co.uk to learn more. Q4 2023 BUSINESS VOICE 51
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SECTOR FOCUS: CORPORATE HOSPITALITY
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SECTOR FOCUS: CORPORATE HOSPITALITY
SECTOR FOCUS NEWS AND ADVICE FROM THE SECTORS THAT MATTER TO BUSINESS
Mission to light up hotel grounds n a spirited endeavour to rekindle the fading glowworm population in the UK, The Elvetham Hotel is embarking on a remarkable project. The hotel is releasing thousands of glowworm larvae, along with radiant adults, into its grounds, birthing England's exclusive bioluminescent gardens. Born from a dedicated collaboration between the hotel and esteemed ecologists Derek Gow and Peter Cooper, the project is poised to evolve into a unique spectacle in the years to come. Glowworms (Lampyris Noctiluca), the sole native glowing creatures of England, have woven their luminous radiance into the very fabric of British culture, garnering admiration from luminaries as diverse as William Shakespeare to Winston Churchill. Regrettably, their brilliance has been gradually dimming, with the UK's glowworm population plummeting by seventy-five percent since 2001. Culprits include shifting climate patterns, the modern penchant for manicured rural landscapes, the decline of wild meadows, and the pervasive glow of light pollution. Over the past three years, The Elvetham Hotel has undertaken
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Glowworms are England’s sole native glowing creatures
the mantle of revival. Collaborating with ecologists Gow and Cooper, the hotel has ardently fostered the breeding of thousands of glowworms in captivity, releasing them thoughtfully across their grounds. Serving as a haven for these entrancing creatures, the hotel meticulously restored wildflower meadows and cultivated naturefriendly scrublands within their historic gardens. A precisely orchestrated lighting system, carefully synchronised to minimise disruptions to the glowing females, has been implemented. A distinctive facet of this endeavour lies in the active involvement of local schools as The Elvetham has welcomed
DESTINATION
The Elvetham has taken up the mantle of glowworm revival
HAMPSHIRE - THE PLACE TO LIVE, WORK, AND PLAY
‘Guests at The Elvetham will be treated to the enchanting sight of the inaugural batch of larvae illuminating the grounds’
school groups to partake in the release of hundreds of glowworm larvae and radiant adults. This immersive educational experience seeks to forge a deep bond between the upcoming generation and the natural world, nurturing a sense of wonder and stewardship. The hotel will continue to unveil successive releases into next year, steadfast in their mission to rekindle the vibrant presence of glowworms. Guests at The Elvetham will be treated to the enchanting sight of the inaugural batch of larvae illuminating the grounds. Taran Matharu, the hotel’s Coowner, said: “Our resolve to fund this reintroduction effort was kindled upon discovering the hotel’s connection to inspiring Shakespeare’s A Midsummer
Night's Dream, a narrative interwoven with glowworms, after a lavish summer soirée for Queen Elizabeth I.” Derek Gow underscores the importance of involving local schoolchildren. He said: “These experiences can profoundly impact children. They can proudly gaze at these tiny creatures and declare, ‘we played a role in this.’ Nurturing such formative connections is pivotal for the stewardship of our shared planet.” "And for night tapers crop th eir waxen thighs, / And light them at the fiery glow-worms' eyes / To have my love to bed, and to arise." - Titania A Midsummer Night's Dream Visit: elvethamhotel.co.uk Q4 2023 BUSINESS VOICE 53
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SECTOR FOCUS: ENGINEERING & MANUFACTURING
T Level sets young learner up in new career driven and hardworking T Level student has secured his first job in the construction industry thanks to impressing bosses during an industrial placement. Louie Kattenhorn (pictured), who studied a T Level in Design, Surveying & Planning for Construction at HSDC’s South Downs Campus, is now working as an Assistant Project Manager at Peter Marsh Consulting (PMc) after securing the role following the successful completion of his T Level studies. Before commencing his studies with HSDC, Louie had previously worked alongside his dad in his groundwork business which he
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believes enabled him to demonstrate his knowledge during his placement with PMc. This allowed Louie to further impress bosses during this period which then led to an interview for a fulltime position at the organisation. Louie had originally planned to go to university to study Quantity Surveying as he was keen to be involved in the construction industry due to enjoying seeing projects through from start to finish. However, his placement made him realise he wanted to focus on Project Management as a career path and he then accepted the role as Assistant Project Manager with PMc.
He said: “My favourite pa rt of studying T Levels was the work placement that I had to complete in order to complete the course. I think the experience that I earned from this placement really assisted me when completing the end of year ESP and it gave me specific knowledge of the industry that I would not have learned within a classroom.” When asked what his advice would be for prospective T Level students, Louie said: “Absolutely go for it. It’s a great balance between learning core
information, learning more specific areas of your course, and obviously, the opportunity to complete the placement. The T Level courses really do have the potential to unlock a career path that you wouldn’t necessarily believe that you would go down. I absolutely would not be in my current position if it was not for T Levels.” Visit the HSDC course finder to find out more about studying a T Level at: www.hsdc.ac.uk/course-finder
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SECTOR FOCUS: INTERNATIONAL TRADE
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SECTOR FOCUS: INTERNATIONAL TRADE
Government launches financial scheme to support shipbuilding in the United Kingdom What is the Shipbuilding Credit Guarantee Scheme (SCGS)? On 26 July 2023, the Department for Business and Trade (DBT) launched the Shipbuilding Credit Guarantee Scheme. This scheme is a sector-specific finance instrument that facilitates access to finance for vessel owners and operators wishing to build, refit, retrofit or repair vessels at a UK shipyard. The scheme is available across the UK and is delivered by UK Export Finance (UKEF). Applicants do not need to be exporters to make an application through the scheme. The scheme provides a partial guarantee to a partnering lender, covering up to 80% of the value of the loan. This facility enables UK shipyards to receive payment as though it was a cash contract, while the buyer can access extended repayment terms. The loan, which is on market terms, will typically be repaid over a period of between two to 12 years, while the shipyard receives payment via the credit facility as amounts fall due under the commercial contract. What types of vessels could be built? The scheme is open to most vessel types. The UK is particularly well placed to excel in the construction of more technically complex vessels, such as hybrid vessels, ferries, and crew transfer vessels and service operation vessels which support the offshore wind sector. What are some of the benefits of the scheme? The benefits of the Shipbuilding Credit Guarantee Scheme include:
• the shipyard is paid as though it has a cash contract • the buyer or borrower has time to pay over a number of years and can borrow at fixed or floating rates • the lender is protected against non-payment of the instalments of principal and interest due under the guaranteed loan. The scheme forms part of the Government’s £4bn plan to revitalise UK shipbuilding and coastal communities through the National Shipbuilding Strategy Refresh, announced last year.
‘Shipbuilding supports 42,600 jobs nationwide and adds £2.4bn to the economy every year’ The UK competes globally in the manufacture of high-value, technically complex, smaller vessels. The shipbuilding industry is a growing part of the UK’s new green economy. Supporting the purchase, construction and repair of high-value vessels will encourage continued investment in innovative, sustainable, low-carbon maritime technologies. This scheme will act as an enabler for vessel owners and operators seeking access to finance to build in the UK. Shipbuilding supports 42,600 jobs nationwide and adds £2.4bn to the economy
every year. The wider maritime sector employs 113,000 people nationwide and contributes £11bn to the economy. How will the implementation of the scheme work? A lender, shipyard or prospective buyer would approach UKEF and would identify a transaction that may be suitable for the Scheme. A credit assessment would be conducted on the prospective buyer. This would include reviewing the last three years’ worth of accounts and taking a view on whether additional credit enhancements would be required in the form of parental guarantees or security. UKEF and the Department for Business and Trade (DBT) would be guided by the lender as to the optimum structure of the transaction and the security package, but in most scenarios DBT would expect to have at least a first priority mortgage over the vessel, and this would be considered as a potential credit risk mitigant alongside the strength of the buyer and their balance sheet. Security arrangements would be pari-passu between DBT and commercial parties. All borrowers would have to be sufficiently credit-worthy, and the scheme is not open to borrowers in financial distress. The Department for Business and Trade and UKEF actively encourage all prospective applicants to contact customer.service@ukexportfinance.gov.uk or call +44(0)20 7271 8010, for more information, in the first instance. Q4 2023 BUSINESS VOICE 57
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SECTOR FOCUS: LEGAL & FINANCE
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SECTOR FOCUS: LEGAL & FINANCE
Unlock the benefits of ISO standards
Sara Duff, Smart Quality Services
Does my business need to be ISO 9001 certified? There is a very common misconception that ISO standards are only relevant for large companies and those in certain sectors like construction and manufacturing, and so often are ignored by smaller businesses. However, ISO standards are applicable to any sized company in any industry sector. ISO 9001 is the most widely recognised and adopted standard for Quality Management and has been implemented by over one million organisations in over 180 countries. It acts as a valuable framework to help any business improve the quality of the service or product they deliver to their customers. So, what are the benefits from attaining ISO 9001 certification? Enables you to reach larger companies and new markets. Many larger companies use formalised procurement processes which very often
stipulate the requirement for ISO 9001 certification. Increased customer satisfaction Maintaining happy customers is essential to achieving valuable repeat business. ISO 9001 helps you to identify present customer needs, as well as to identify and evaluate future requirements. Most importantly it helps you to measure client satisfaction and to identify any areas for improvement in the delivery of your product or service. Market reputation Holding ISO 9001 certification demonstrates your organisation’s
‘Implementing ISO 9001 enables a business to gain objective nonbiased data enabling a risk-based approach to any decision-making’
commitment to delivering a quality product or service and will result in improved market reputation. Reduced costs and increased efficiency It enables a business to adopt best practice and to identify any functional areas where costsavings can be delivered, and areas of improvement can be made, ensuring that improved efficiencies can be achieved, and all limited resources are optimised. Evidence-based information for improved business decisionmaking Only too often, businesses lack quantifiable evidence based factual information, and therefore make decisions subjectively. Implementing ISO 9001 enables a business to gain objective nonbiased data enabling a risk-based
approach to any decision-making. Fosters improved employee engagement There is a requirement within the ISO 9001 standard for identification of all internal, as well as external, stakeholders relevant to the Quality Management System, and for communication of the Quality Policy to all employees to ensure they all understand how they contribute to it. This will lead to improved internal communication wit h a likely outcome of fostering a more motivated and engaged workforce. To explore how ISO 9001 could benefit your business please contact Sara Duff of Smart Quality Services on Telephone: 01202 374272/ 07514 701994 or via email: s.duff@smartqualityservices .co.uk Q4 2023 BUSINESS VOICE 59
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SECTOR FOCUS: LEGAL & FINANCE ADVERTISEMENT FEATURE
Making GDPR more simple ew data laws are set to cut down on pointless paperwork for businesses and reduce annoying cookie pop-ups. The new Data Protection and Digital Information (No. 2) Bill was unveiled by Technology Secretary Michelle Donelan earlier this year and is currently making its way through Parliament. The government says that a new commonsense-led UK version of the EU’s GDPR (General Data Protection Regulation) will reduce costs and burdens for British businesses and charities, remove barriers to international trade and cut the number of repetitive data collection pop-ups online. Strengthening the data regime will save the UK economy more than £4bn over the next ten years and ensure that privacy and data protection are securely protected, says the Department for Science, Innovation and Technology (DSIT). When enacted, the Bill will make changes to the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations. The government expects the new regime to build on the UK’s high standards for data protection and privacy and ensure data adequacy while moving away from the ‘one-
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size-fits-all’ approach of the European Union’s GDPR. Ms Donelan said: “Co-designed with business from the start, this new Bill ensures that a vitally important data protection regime is tailored to the UK’s own needs and our customs. “Our new laws release British businesses from unnecessary red tape to unlock new discoveries, drive forward next generation technologies, create jobs and boost our economy.” Data-driven trade generated 85% of the UK’s total service exports and contributed an estimated £259bn to the economy in 2021. Businesses already compliant with the UK GDPR will not be required to make any changes as a result of the Bill. We expect the Bill to deliver: • A simple, clear and business-friendly framework that will not be difficult or costly to implement – taking the best elements of GDPR and providing businesses with more flexibility about how they comply with the new data laws • Maintained data adequacy with the EU, and wider international confidence in the UK’s comprehensive data protection standards
• A reduction in the amount of paperwork organisations need to complete to demonstrate compliance • Support for international trade without creating extra costs for businesses if they are already compliant with current data regulations • Greater confidence for organisations about when they can process personal data without consent • Increased public and business confidence in AI technologies by clarifying the circumstances in which robust safeguards apply to automated decision-making. If businesses can throw off some of the shackles of the previous GDPR regulations, while the protection they delivered is maintained, we will be able to look forward with greater confidence and clarity. Michaela Johns (pictured) Director, HWB Chartered Accountants 023 8046 1256 michaela.johns@hwbaccountants.com www.hwb-accountants.com
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SECTOR FOCUS: SKILLS & TRAINING
Three-college merger ushers in new future of education he merger of three of the region’s Further Education colleges into the South Hampshire College Group has heralded an auspicious new era for Further Education (FE). Students from across South Hampshire will benefit from an enhanced range and improved quality of courses, with more expertise on offer and improved opportunities, across the campuses at the former City College Southampton, Eastleigh and Fareham college sites. South Hampshire College Group’s (SHCG) first term started in September, with students enrolling on a wide range of courses aimed at increasing the supply of professional and technical skills to the local economy. The merger took place on 1 August after positive feedback from students, parents, staff and local employers in a public consultation and a Department for Education (DfE) recommendation for the goahead in May 2023. The newly-appointed CEO of the South Hampshire College
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Group Andrew Kaye said: “This merger has created a single, financially strong, responsive and ambitious Further Education organisation to serve the education and training needs of South Hampshire. “It’s an exciting new start and will bring many benefits to our students and staff, businesses and local communities. We will pool
Sandra Prail, Chair of the new Board of Governors at SHCG, said: “We are tremendously excited to be at the helm of the new SHCG, and our Board members look forward to contributing their expertise and skills from many industry sectors into the new venture. “I’m positive the students attending courses at our new
‘Everybody involved in this merger is confident that we have the resources and determination to establish an exceptional Further Education college fit to meet the needs of the future’ all our resources and expertise to enhance the range and quality of courses in this region. “We also look forward to delivering enhanced pathways into higher levels of study and work; increasing the supply of skills; meeting employers’ needs and supporting our region’s economy to grow. “Our ambition is to create a new and vibrant college, better able to meet the economic and social mobility challenges that the region faces.”
college will flourish, grow in confidence and ultimately make a real tangible contribution to the local workforce and economy with their skill sets.” Geraint Davies, former Chair of Governors at City College Southampton said; “The merger of these three FE colleges into the South Hampshire College Group will create a college for the future and we are proud to have a place in it. SHCG will provide centres of excellence, with a concentration of talent on each of the campuses.
SHCG will produce skilled people to join South Hampshire’s workforce and contribute to the success of the economic landscape. We are looking forward to the future.” Kevin Briscoe, former chair of Governors at Fareham College said: “I am delighted that this three-college merger has been achieved. “The new SHCG will pay huge dividends to students and staff, while also benefiting our local businesses and communities. “Everybody involved in this merger is confident that we have the resources and determination to establish an exceptional Further Education college fit to meet the needs of the future.” Natalie Wigman, former chair of Eastleigh College Board of Governors, said: “By uniting our resources, we can enhance the range of provision and the quality of courses, allowing our students to thrive in this new environment. “We can also increase the supply of skills, meeting employers’ needs more effectively and supporting our region’s economy.” Visit: www.shcg.ac.uk
Students wave the banner for new South Hampshire College Group
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SECTOR FOCUS: TECHNOLOGY
Bringing skill and style to live events Matt Bunday (pictured) of RSWSound Ltd on the importance of ‘finesse’ within events he Oxford learner dictionary defines ‘finesse’ as “Great skill and style in doing something” and at RSWSound Ltd we believe that this definition should be a focus for all event producers and contractors. Think back to the last event you organised or attended, and consider the complexities that went into it. I would propose that they likely included two key principles: people and equipment. When considering ‘people’, an organiser may be either putting on a rehearsed event to thousands of people or facilitating multiple groups and organisations engaging with it live. With regards to ‘equipment’, I
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bet we can all point towards events with exceptional production values, such as international rock concerts or complex conferences with hybrid themes. However, I suspect we can also remember examples
embrace the need to bring ‘skill’ and ‘style’ to our events as a core tenet. Whether this involves having that extra conversation with the client about the right kind of microphone needed, or including one of our in-house
‘Investment into recruitment, training, and the right equipment can really take your event to another level’ where the systems haven’t quite delivered or when the needs of a client haven’t been understood. I would suggest that lots can go wrong in these parts of your event, so accuracy and competency are vital. RSWSound Ltd have learnt to
stage managers in the initial decision-making process to ensure accurate delivery. We believe that taking the time at the start of the process to really understand the needs of the client will ensure a more accurate final product. Some suggest that technical
companies are all largely similar and that selecting the cheapest will still yield results. This can be true if your production requirements are simple or you are happy to accept the risk of some uncertainty. RSWSound Ltd on the other hand, argue that the finer details matter. A live event is the combination of months or even years of planning and can be a sensitive occasion that requires ‘skill’ and ‘style’. So, the next time you review quotes from possible contractors, perhaps consider what skill and style they bring. Production contractors reflect on you and your event. Getting the right one is important and they may also amaze you with the ‘finesse’ that they bring!
Reach for the stars with help from Space South Central If you’re a Hampshire business working in any aspect of the space sector, Space South Central offers a wide range of free support to: • Develop projects and collaborations • Identify and attract funding and investment opportunities • Connect businesses and university expertise • Access the latest industry news and networking events. 64 BUSINESS VOICE Q4 2023
Funded by the UK Space Agency, Space South Central is the UK’s largest space cluster, championing space-related organisations across Hampshire, Surrey and the Isle of Wight. Space South Central brings together the specialist expertise of the universities of Portsmouth, Southampton and Surrey and more than 130 of the region’s space-related businesses, from start-ups and SMEs to global corporations like Airbus and BAE Systems. Whether your company already works in the
space industry, supplies the sector, or is interested in working with space organisations. Find out how Space South Central can help your business at spacesouthcentral.com or contact info@spacesouthcentral.com
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NEW MEMBERS
NEW MEMBERS HAMPSHIRE CHAMBER OF COMMERCE WOULD LIKE TO WELCOME ITS NEW MEMBERS
Premier Partners
Corporate Partners
SimplyHealth
Best Western Chilworth, Manor Hotel
Nicki Moore Anton House, Chantry Street, Andover, Hampshire, SP10 1DE www.simplyhealth.co.uk 07590718168 Simplyhealth has been looking after the health and wellbeing of individuals, families and businesses since 1872. Our mission is to improve access to healthcare for everyone in the UK, offering fast routes to excellent healthcare at affordable prices. Now, more than ever, it’s needed. Whether you’re an individual, or a business wanting to look after your employees’ health, Simplyhealth provides quick, low-cost access to services such as 24/7 GPs, face-to-face counselling, physiotherapy, eye-care, dental and scans (from just £10 a month). For dentists themselves, we have Denplan, a service which enables people to get quick access to dental care and for customers to spread the cost of treatments. We are driven by social purpose and reinvest our profits into new technology and innovation that will benefit not just our customers, but the wider healthcare system, now and in the future. We also invest back into national and local charities that align with our mission to improve access to healthcare. Our care for the communities around us and the environment has led to us becoming the UK’s first healthcare provider to be awarded BCorp status, in recognition of our sustainability and social responsibility credentials. Every year we donate £1m of our pre-tax profits to charitable partners.
Rachel Wall Chilworth, Southampton, Hampshire, SO16 7PT www.chilworthmanorhotel.com 02380 767333 Best Western Chilworth Manor Hotel is a 97bedroom hotel set among 12 acres with 10 meeting and event spaces, a beautiful bar and restaurant in the original Edwardian Manor House, ample parking and a leisure club all on site located on the University of Southampton Science Park on the edge of Southampton. We are also one of the top wedding venues in the area, ensuring couple have the best wedding experience celebrating their special day with us. We are now dog friendly in our Manor House Bar and some guest bedrooms so your fourlegged companion can join you for an overnight stay or while you answer some emails or meet with friends Our meeting and event spaces are all blank canvases to make the perfect space for your next board level meeting, managers away day, training sessions and our grounds make the perfect space for team building days. Our Sales team will be happy to help with any enquiries and the whole team at Chilworth would be glad to welcome you to the hotel. We look forward to seeing you soon.
Ancasta Yacht Services Ltd Mandy Boughton Port Hamble, Satchell Lane, Southampton, Hampshire, SO31 4NN ancasta.com/yacht-services 02380 454111 With a team of highly skilled craftsmen and excellent facilities in Port Hamble, Ancasta Yacht Services provides new boat commissioning and aftersales services for some of the most prestigious yacht brands both in the UK and abroad. With spacious under-cover workshops which can accommodate yachts up to 26m, dedicated engineering and laminating workshops, plus an onsite wood mill we also offer a wide range of yacht refit and repair services from engine servicing to teak decking, GRP repairs to custom joinery and general yacht maintenance.
Brook Street (UK) Limited
Herrington Carmichael Solicitors Dan Reeves Brennan House, Farnborough, GU14 6XR www.herrington-carmichael.com 01276 686222 Herrington Carmichael offers legal advice to UK and International businesses as well as individuals and families. Rated as a ‘Leading Firm 2023’ by the Legal 500 and listed in The Times ‘Best Law Firms 2023’. We believe in our traditional values of excellent service and value for money and our clients appreciate our innovative, proactive and friendly approach. It is the long-term client relationships that are the foundations of our 175-year-old business. Our historic connection with our local area consolidates our position as a leading source of legal advice in Hampshire, Surrey, Berkshire and the Thames Valley region. Herrington Carmichael has offices in London, Reading, Ascot and our Head Office is in Farnborough. 66 BUSINESS VOICE Q4 2023
Advantage Members
Kaylie Parker The White Building, Floor 1, Cumberland Place, Southampton, Hampshire, SO15 2NP www.brookstreet.co.uk 02382 542555 Brook Street was established by the visionary Margery Hurst in 1946. With only an idea and determination, she embarked on a journey that continues to shape our work ethos after more than 75 years. Today, we have evolved into one of the leading recruitment agencies in the UK, facilitating countless individuals in finding meaningful permanent and temporary employment opportunities with esteemed companies. Our commitment to delivering a superior service that caters to the needs of both clients and candidates was deeply valued by our founder, and it remains a core tenet of our organisation to this day. Based in Southampton, our South Coast office opened in 1960 and continue to work with some of the biggest names in our area.
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NEW MEMBERS
Membership is open to businesses of all sizes and from all sectors with packages starting from as little as £2.30 per week.
Essential Members Action Hampshire Hannah Henshaw Westgate Chambers, Staple Gardens, Winchester, Hampshire, SO23 8SR www.actionhampshire.org 01962 854971 Action Hampshire supports the voluntary, community and social enterprise (VCSE) sector in Hampshire. Our mission is threefold: to strengthen and connect VCSE leaders, organisations and networks; to promote and support community-led action; and to champion diversity, challenging inequality & disadvantage.
Alianza Global Logistics Services Ltd Digitopia Jo Hatjiosef Athenia House 10-14 Andover Road, Winchester, Hampshire, SO23 7BS digitopia.co 07552 487958 Transform Better with DigitopiaTransformation is upon all of us. It’s natural, it’s business evolution. Be it digital transformation or sustainability transformation or anything else, the risk of failure is very high. What’s measured gets done. We measure and benchmark companies’ maturity. Our flagship offering is our Digital Maturity Index. This helps you to assure progress, accelerate your journey, and amplify your impact. This helps you to succeed with your digital transformation. The same with your sustainability transformation. Know where you are, know how you compare against your peers, determine your targets, prioritize your initiatives, and maximise your business impact.
Transformational Tech Consulting Ltd Matt Rose Farnborough, Hampshire, GU14 8LA www.tratechconsulting.co.uk 07956 651136 Based in Farnborough and sponsors of Farnborough FC, Tratech Consulting is an enduser focused IT Consultancy firm and whose mission is to revolutionise the way consulting is done. We focus on two main areas of Operational and Digital Transformation – that is focusing on your business and its processes and people and then looking at how technology can provide more efficiency to support your business objectives. We are highly experienced in delivering complex programmes of work across many industries and look forward to being able to help Chamber members, regardless of their size.
Adriana Goodman Unit 8, Mountbatten Business Centre, Millbrook Road East, Southampton, Hampshire, SO15 1HY www.alianzaglobal.co.uk 023 8017 1811 Need reliable freight forwarding services? Alianza Global offers seamless transportation services for local businesses and startups. From air and sea freight to customs clearance and delivery, trust us to handle your logistics needs with care and efficiency. Contact us today!
Damteq Solutions Ltd Adam Smith Lancaster Court, 8 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TU www.damteq.co.uk 01329 565001 Damteq is a Fareham-based Specialist Growth Marketing Agency that provides Web Design, SEO, PPC, and fully managed marketing services to UK businesses. We help brands build their online presence and grow their business with intelligent, humancentric digital marketing campaigns.
Grove Place Retirement Village Wendy Griffith Upton Lane, Nursling, Hampshire, SO16 0XY lifecareresidences.co.uk/villages/grove-place 023 8074 3597 Grove Place is a beautiful retirement community set in 27 acres of Hampshire countryside offering independent living and access to an extensive range of resident amenities and healthcare services – all within the exquisite setting in one of England’s most picturesque counties. Grove Place is recognised as a leading provider of high-quality retirement living and care at the forefront of innovative solutions for the delivery of services allowing residents to ‘age in place’.
George's Rockstars Amy O'Shaughnessy Fareham, Hampshire, PO14 4FP georgesrockstars.com 07825599161 George’s Rockstars was set up in memory of sixyear-old George who battled Leukaemia from 22 months old. The charity provides music therapy for children facing serious illness, disability, trauma or mental health crisis in hospitals across Hampshire.
Jetstream Profit John Fordham Sway, Nr Lymington, Hampshire, SO41 6AS rocketshipmgmt.com 01590 436295 John Fordham’s wide experience in company management, and additional years as a business advisor, have provided the practical and real-life examples John describes in his book Rocketship Management - How to Propel your Business to New Heights.
JPH Electricals Group Limited Jim Hill Basingstoke, Hampshire, RG23 7BG www.jphelectricals.co.uk 07375 654881 JPH Electricals is a Basingstoke based electrical contractor that provides light industrial, commercial and residential electrical services. We are NICEIC approved contractors, NICEIC Domestic Installers and ECA members. Committed to providing our customers with the highest quality of service.
Marriott Portsmouth Martin Waters Southampton Road, Portsmouth, Hampshire, PO6 4SH www.marriott.com Portsmouth Marriott Hotel a modern familyfriendly hotel with stylish décor. The perfect location for business trips and family getaways. For special occasions or business events. Take advantage of our 11 function rooms with a dedicated coordinator to take care of all the important details.
Powertrack 3 Limited William Rolfe Unit 4, Solent Gate, Springfields Park, Fareham, Hampshire, P014 1TL www.pt3.co.uk 01329 774700 A company of electrical engineers based in Hampshire, operating through the UK & Europe. Our company specialises in the testing and fault location on HV and LV networks. Q4 2023 BUSINESS VOICE 67
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NEW MEMBERS RSWSound Limited Matt Bunday Marwell Manor Farm, Portsmouth Road, Fishers Pond, Eastleigh, Hampshire, SO50 7HF www.rswsound.co.uk 07769 837066 With a proven track record of working with wellknown businesses across the region to deliver innovative event solutions, we bring our event management skills and professional equipment to help take your event to the next level.
Basic/Digital Members
Lieutenant Colonel, Lawrence Ashbridge Andover, Hampshire, SP10 1PA www.ssafa.org.uk/hampshire Founded in 1885, SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. We are the Hampshire Branch.
Srigen Pharma Ltd Srishti Jain Farnborough, Hampshire, GU14 7LY srigenpharma.com 07743 005332 Srigen specialises in procuring and delivering a wide range of pharmaceuticals and ancillary clinical supplies for patients, clinical trial and drug development programs, whilst ensuring product integrity and patient safety, throughout the supply chain. Our versatile service offering can be adapted to suit your company’s needs at any stage in the drug development, review or commercialization process.
Twilight Trees Limited Andrew Reid Thomas Unit 7&8 Manor Farm, Chilcomb, Winchester, Hampshire, SO21 1HR www.twilight-trees.com 01962 877644 Twilight Trees specialise in the creation of exceptional artificial trees and biophilic installations - both temporary and permanent. Always striving to surpass expectation and imagination, their highly skilled team of designers and artisan tree builders are the very best in the business. Bespoke projects offer the freedom of design. Should you wish to deviate from botanical accuracy, the option to create handpicked botanical hybrids and trees of complete fantasy are all achievable possibilities. With longevity and durability deemed as important as the aesthetics, Twilight Trees ensure that your project is a worthy and long term investment as well as being a carbon neutral production. Twilight Trees has worked with some of the world’s most respected and leading brands and is known to stand for quality, professionalism and innovation. 68 BUSINESS VOICE Q4 2023
David Nason Waterlooville, Hampshire, PO8 9SB www.nasonassociates.co.uk 07903 674731 Business strategy consultant, environmental services
AL-HQ Law & More
Northdown Systems Ltd
Yasmin Hoque Director General’s House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP www.alhqlaw.com 02381 550 118 Consultants, will writing services, legal services
John Godwin 50 Princes St, Ipswich, IP1 1RJ www.northdownsystems.co.uk 01473 845985 Business management consultants, information services and systems, risk managers
Felicity Dwyer
PEDALL New Forest Inclusive Cycling
Felicity Dwyer Alresford, Hampshire, SO24 9BW felicitydwyer.com 01962 736019 Management training, training services, Consultancy and training
SSAFA The Armed Forces Charity (Hampshire Branch)
Nason Associates
Shelley Filby Lymington Town Hall, Lymington, Hampshire, SO41 9ZG www.pedall.org.uk 01590 646640 Charity, health
Harrison Clarke Limited Tim Clarke 6 The Colonnade, Bridge Road, Southampton, Hampshire, SO19 7QT www.harrisonclarke.co 02381 550051 Surveyors, chartered, surveyors, building
Tea Mountain Alexis Rendell Gosport, Hampshire, PO12 4GT teamountain.co.uk 07590 537371 Tea and coffee merchants, tea importers, blenders and packers, promotional gifts and ware
HR Dept - Salisbury & Andover Sally Bennett The Portway Centre, Old Sarum Park, Salisbury, Wiltshire, SP4 6EB www.hrdept.co.uk/salisbury-andover 07827577443 Human resource consultants, business support
Wessex Cleaning Equipment Eddie Lawrence 6-18 Impress Road, Southampton, Hampshire, SO14 0JU 07587 735335 Cleaning and polishing equipment, cleaning materials and supplies, cleaning products
Inflection Point Limited Roy Hanif 4 Old Park Lane, Mayfair, London, W1K 1QW inflectionp.com 0207 5588613 Consultants - management business, consultants, management and business consultants
Wynn Creative Lucy Wynn Fleet, Hampshire, GU52 7SS www.wynncreative.co.uk 07964 234367 Graphic designers and commercial artists, design agency, design consultants
JOIN THE CHAMBER
The Chamber provides a range of quality services and benefits supporting your business to grow successfully. Membership is open to businesses of all sizes and from all sectors with packages starting from as little as £2.30 per week. Just call us on 01329 242420 or 01256 338477, or email membership@hampshirechamber.co.uk
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