Handling confidential information

OUR CODE

We keep confidential information safe and protect it from unauthorised disclosure. This protection extends to all confidential information belonging to customers or to other third parties.

What this means

Confidential information is any information explicitly categorised as highly restricted, developed by, or entrusted to any Keltbray employee. This could include financial information, delivery know-how, business or tendering strategies, bid documents, and customer, supplier, or employee information. It may be oral, visual, in writing, or in any other form.

Making it personal:

– Always apply the same standards of confidentiality to information entrusted to you as you do if it were your own personal information – Adhere to our information security policies when storing or exchanging confidential information

We will always:

– Keep all confidential information safe and only share it internally on a ‘need to know’ basis – Only disclose confidential information to a third party on a confidential basis and with appropriate authorisation to do so – Apply appropriate levels of security, such as passwords or other encryptions, when sharing confidential information with third parties – Report any confidential information received in error to our In House Legal Advisor and immediately return it to its rightful owner – Ask for advice if we think that confidential information may have been compromised – Ensure that our customers, suppliers and other third parties protect our confidential information by requiring them to sign the Keltbray standard

Non-Disclosure Agreement form

We will never:

– Leave confidential information unsecured, or otherwise fail to take care of it – Discuss confidential information in a way that may be overheard in public – Elicit or seek to discover confidential information from another

Pause for a second!

Would you ever…? … arrange a meeting or answer a call in a public place without considering confidentiality issues? … look at confidential documents not marked for your attention? … share confidential information electronically without taking steps to safeguard it?