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2026 KRWA Annual Conference: “Keys to Success”
Scott Young, Executive Director, Kentucky Rural Water Association
Dear Utility Members, Industry Partners, and Friends,
It is with great excitement that we invite you to the 2026 Annual Conference & Exhibition, taking place August 24–26 at the Central Bank Center and Hyatt Regency in Lexington. This year’s theme, “Keys to Success,” was inspired by a simple but meaningful message shared by KRWA Board Member Russ Rose – one that speaks to the value of knowledge, dedication, and the many factors that contribute to success in our industry. It reflects the forward-thinking approach that continues to drive Kentucky’s water and wastewater professionals.
KRWA’s Annual Conference remains the largest gathering of water and wastewater professionals in the Commonwealth, and this year’s event is shaping up to be one of our most dynamic yet. This summer’s event will offer a dynamic mix of technical training and hands-on experiences designed to meet the evolving needs of utilities across the Commonwealth. Attendees can also look forward to expanded opportunities throughout the exhibit hall, new approaches to registration and engagement, and an even broader range of resources designed to support utilities of all sizes.
In addition to these new enhancements, we are proud to continue many of the events that make our conference a meaningful and memorable experience. From the Sunday Evening Welcome Reception and the Women of Rural Water Social Hour to the Golf Scramble and Awards Breakfast, these moments provide valuable opportunities to connect, collaborate, and celebrate the accomplishments of our industry.
“Whether you are attending to gain technical expertise, explore new solutions, or strengthen relationships within the industry, we are confident you will leave prepared for the work ahead.”
At its core, this conference is about equipping you with the tools, partnerships, and practical knowledge needed to succeed. Whether you are attending to gain technical expertise, explore new solutions, or strengthen relationships within the industry, we are confident you will leave prepared for the work ahead.
We are grateful for the continued support of our members, sponsors, and partners who make this event possible.
Your commitment is what drives the success of KRWA and the communities we serve.
We look forward to welcoming you to Lexington this August as we come together to discover and define the “Keys to Success.”
Sincerely,
Scott Young Executive Director Kentucky Rural Water Association
Executive Director
Scott Young
Director of Programs and Operations
Joe Burns
Director of Finance & Administration
Daniel Reetzke
Director of Information Technology
Bryan Burns
Accounting
Pam Byrd
Accounting
Donna Meador
Circuit Rider
David Flowers
Circuit Rider
Nathan Gassaway
Compliance Specialist
Arianna Lageman
Compliance Specialist
Jason Pennell
Compliance Specialist
Todd Ritter
Compliance Specialist
Clem Wethington
Director of Professional Development
George Haynes II
Director of Education
Randall Kelley
Director of Workforce Development
Heather Stevenson
Education Coordinator
Kenzie Jessup
GIS Specialist
Whitney Denney
Marketing & Business Development Coordinator
Savannah Goad
Member Services
Coordinator
Bobbie Shanahan
Source Water Specialist
Chloe Brantley
Wastewater Specialist
Brittany Ditmer
Wastewater Specialist
Chris Klotter
Wastewater Specialist
Jeff Rayford
Water &
Wastewater Specialist
Tim Blanton
Circuit Rider
Danny Stinson
Energy Efficiency Specialist
Matt Glass
Compliance Specialist
Pete Conrad
GIS Coordinator
Jasper Wyatt
The 2026 Annual Conference & Exhibition returns to the Central Bank Center & Hyatt Regency, August 24–26, 2026.
Join us for a few days of connection, learning, and celebration – see you there!
5:30 PM – 7:00 PM Welcome Reception, Pavilion Lobby, Central Bank Center (no cost, but pre-registration is required and event space is limited)
7:00 PM – 9:00 PM Women of Rural Water Social Hour, The Terrace, Central Bank Center (no cost, but pre-registration is required and event space is limited)
Monday, August 24, 2026
7:00 AM – 6:00 PM Registration Open, Level 2 of Central Bank Center
7:30 AM – 2:00 PM Golf Scramble, University Club of Kentucky – Big Blue Course
Office 922 State Street, Suite 400, Bowling Green, KY 42101
Thank you to our Utility Conference Sponsor
Monday, August 24, 2026 (continued)
Level 1, Ballroom 1
8:00 AM – 9:00 AM Willisburg Lake Source Water Monitoring Project 1 hr DW/WW
Dale Booth, Kentucky Division of Water and Chloe Brantley, Kentucky Rural Water Association
9:10 AM – 10:10 AM Coatings for Concrete and Steel 1 hr DW/WW
Brad Amos, USG Water
10:20 AM – 11:20 AM Lean Water Management 1 hr DW/WW
Shannon Elam, North Marshall Water District
11:20 AM – 1:00 PM LUNCH (On Your Own)
1:00 PM – 2:00 PM
2:10 PM – 3:10 PM
3:20 PM – 4:20 PM
Level 2, Rooms 7–8
Recent Developments in Utility Regulation 1 hr PSC/DW/WW
Damon Talley, Stoll Keenon Odgen, PLLC
Filings at the PSC: What Staff Needs, What Water Utilities Need, and How to Work Together (Part 1) 1 hr PSC/DW/WW
Moriah Tussey, Assistant General Counsel and Noah Abnwer, Revenue Requirements Branch Manager – Public Service Commission; Tim Webb and Russ Rose, General Managers – Cannonsburg Water District and Oldham County Water District; Damon Talley and Tina Frederick – Stoll Keenon Ogden, PLLC
Filings at the PSC: What Staff Needs, What Water Utilities Need, and How to Work Together (Part 2) 1 hr PSC/DW/WW
Moriah Tussey, Assistant General Counsel and Noah Abner, Revenue Requirements Branch Manager – Public Service Commission; Tim Webb and Russ Rose, General Managers – Cannonsburg Water District and Oldham County Water District; Damon Talley and Tina Frederick – Stoll Keenon Ogden, PLLC
Asset Management Planning 1 hr PSC/DW/WW
Richard Harrison and Kyle Boyle, Northern Kentucky Water District
Updating Tariffs 1 hr PSC/DW/WW
Tina Frederick, Stoll Keenon Odgen, PLLC
The PSC Inspection Process 1 hr PSC/DW/WW
Brandon Bruner, Public Service Commission, Jason Pennell, Kentucky Rural Water Association
Exhibit Hall Stage A
1:00 PM – 1:30 PM Importance of Torque and Torque Wrenches .5 hr DW/WW
Joshua Nuzzo, Smith-Blair, Inc.
1:45 PM – 2:15 PM Coatings For Water and Wastewater Tanks .5 hr DW/WW
Ethan Conley, The Sherwin-Williams Company
2:30 PM – 3:00 PM Butterfly Valves .5 hr DW
Eric Jensen, AV-Tek Valves
3:15 PM – 3:45 PM Setting Up Labs and Lab Analysis .5 hr DW/WW
Bobby Young, HACH Company
4:00 PM – 4:30 PM TBD .5 hr DW/WW
Kentucky American Water
12:30 PM – 6:00 PM Exhibit Hall Opens – Level 3, Exhibit Hall A-2 & B
4:30 PM – 6:00 PM Exhibitor Reception – Level 3, Exhibit Hall A-2 & B
Exhibit Hall Stage B
Hydrant Maintenance and Operation .5 hr DW
Camden Welsh, Mueller Company
Carbon Chemistry 101 .5 hr DW
Corey Harper, Hawkins, Inc.
Phosphorous Removal .5 hr WW
Corey Harper, Hawkins, Inc.
Using Smart AMI .5 hr DW
Mike Giarrantano, Metron
KRWA Apprenticeship Program Update .5 hr DW/WW
Heather Stevenson, Kentucky Rural Water Association
Thank you to our Utility Conference Sponsor
Tuesday, August 25, 2026
7:00 AM – 6:00 PM Registration Open, Level 2 of Central Bank Center
8:00 AM – 10:00 AM 2026 Awards Breakfast, Level 1 Ballroom 2
9:00 AM – 2:00 PM Exhibit Hall Hours
10:00 AM – 11:00 AM 2026 Annual Business Meeting, Level 1 Ballroom 1
Hall, Stage A
10:15 AM – 10:45 AM 811 – Call BEFORE You Dig .5 hr DW/WW
Disaster Preparedness .5 hr DW/WW WaterStep and 502 Equipment
GIS and Asset Management .5 hr DW/WW
Jasper Wyatt, Kentucky Rural Water Association
GIS and Asset Management .5 hr DW/WW
Jasper Wyatt, Kentucky Rural Water Association
GIS and Asset Management .5
Jasper Wyatt, Kentucky Rural Water Association
Elizabeth
Elizabeth
Thank you to our Utility Conference Sponsor
8 Tracks
Earn Up to 12.5 CEU Hours
Choose
Thank you to our Utility Conference Sponsor
Wednesday, August 26, 2026
7:00 AM – 11:00 AM Registration Open, Level 1 of Central Bank Center
8:30 AM – 10:30 AM Kentucky American Water Tour – 2hr DW/WW (no cost, but pre-registration is required, and event space is limited) Level 2, Rooms 3-5 Room 107 Engineering and Professional Services Professional Development
8:00 AM – 9:00 AM From Concept to Construction: Navagating the SRF Process 1 hr DW/WW
Russell Neal, Kentucky Infrastructure Authority,
Jason Lambert, Kentucky Division of Water
9:15 AM – 10:15 AM From Specs to Plans: Understanding Construction Documents in Public Infrastructure Projects 1 hr DW/WW
Travis Harper, Commonwealth Engineers, Inc.
10:30 AM – 11:30 AM Cyber Risk & Operational Resilience for Water and Wastewater Systems 1 hr DW/WW
Jeremy Hopwood, CEO, 5ironCyber
Right Seat. Right Flow. Empowering Women to Lead Stronger Systems 1 hr DW/WW
Emily Conley, Big Echo Creative
Preparing for What's Next: The Key to Managing Data Center Water Demand 1 hr DW/WW
Bob Cashion, S4 Water Sales & Service LLC
The Nose Knows: A Key Tool For Detecting Hidden Leaks 1 hr DW/WW
Sam Copeland and Elisa Jones, K9 Water Leak Detection
ProSource Water Products, Ltd.
Thank you to our Utility Conference Sponsor
Sunday Evening Welcome Reception
Sunday, August 23
5:30 PM – 7:00 PM
Pavilion Lobby, Hyatt Regency
Hosted by Hawkins, Inc.
Start your conference experience at our Welcome Reception! Join us for a relaxed evening with light refreshments and great conversation as you reconnect with familiar faces and meet new ones ahead of the week. Pre-registration is required for this complimentary event, so don't wait to secure your spot. Annual Conference pre-registration will also be available on Sunday. For more information, contact Savannah Goad at s.goad@krwa.org or 270-843-2291
Women of Rural Water Social Hour
Sunday, August 23
7:00 PM – 9:00 PM
The Terrace, Central Bank Center Sponsored by The Sherwin-Williams Company
Join us for this year’s Women of Rural Water Social Hour! It’s the perfect chance to catch up, make new connections, and spend time with the incredible women who make waves in this industry. Enjoy light snacks, drinks, and great conversation as we kick off the conference together in a relaxed setting. Pre-registration is required, so don't wait to secure your spot. We can't wait to see you on The Terrace! For more information, contact Savannah Goad at s.goad@krwa.org or 270-843-2291
Golf Scramble
Monday, August 24 7:30 AM – 2:00 PM University Club of Kentucky –Big Blue Course
Tee off with us! Join KRWA for our 2026 Annual Conference & Exhibition Golf Scramble on Monday, August 24, at the scenic University Club of Kentucky – Big Blue Course. The scramble runs from 7:30 AM to 2:00 PM, and registration is $100 per golfer. It’s the perfect way to kick off conference week – network, compete, and enjoy a day on the green! For more information, contact Daniel Reetzke at d.reetzke@krwa.org or 270-843-2291
Headshot Lounge
Sponsored by Rural Water Financing Agency
Stop by the KRWA Headshot Lounge on Monday from 12:00 PM – 6:00 PM and Tuesday from 9:00 AM – 2:00 PM ! Bowen Haney of BowenSnaps will be on-site capturing professional headshots –and it’s FREE! You’ll receive up to three edited images delivered straight to your inbox after the event. Dress in your best and get ready to shine! If you have questions, contact Savannah Goad at s.goad@krwa.org or 270-843-2291
Awards Breakfast
Tuesday, August 25 | 8:00 AM – 10:00 AM
We’re bringing back the Awards Breakfast this year! Join us on Tuesday, August 25, from 8:00 AM – 10:00 AM for a morning of celebration. Everyone is invited as we announce our Wooden Bucket Nominees, hear from Platinum Corporate Partners, present KRWA staff awards, and welcome Rob Burton, President of Kentucky American Water. The Awards Breakfast is included with full registration, or can be added on to any registration for $65, so grab your coffee and start the day with us!
Member Appreciation Reception
Tuesday, August 25 | 4:30 PM – 6:00 PM
Sponsored by Zenner USA
Kick off Tuesday evening with the Member Appreciation Reception, a highlight of the Annual Conference! The Best Tasting Water Contest is back at the Annual Conference, giving utilities a chance to compete for top honors once again. Cheer on your favorites, watch the Ultimate Meter Challenge Finals, enter the WaterPac Raffle, and enjoy plenty of giveaways. It’s the perfect way to connect, celebrate, and enjoy a fun, lively evening with fellow attendees!
Kentucky American Water Tour
Wednesday, August 26 8:30 AM – 10:30 AM
Take a behind-the-scenes look at Kentucky American Water with an exclusive tour for conference attendees. The tour will take place on Wednesday, August 26, with transportation departing from the Central Bank Center at 8:30 AM to visit Kentucky American Water’s Treatment Plant. Registration is required, and space is limited – be sure to secure your spot early! Attendees must also bring a valid government-issued ID to participate.
Thank you to our Utility Conference Sponsor
CONFERENCE BRANDING OPPORTUNITIES
If you have any questions or would like additional information about our sponsorship opportunities, please reach out to Savannah Goad at 270-843-2291 or s.goad@krwa.org
Conference Pricing EXHIBITOR
Exhibit Booth Option
Member
Sponsorship Opportunities
Typically, sponsorship includes signage at food and drink stations (if applicable), recognition during the event, acknowledgment on printed materials, and promotion on social media in the lead-up to the event. AVAILABLE EVENTS
ATTENDEE
CONFERENCE EXTRAS
Sunday Evening Welcome Reception FREE Ultimate Meter Challenge
August 24-26 20 2 6
Grand Prize $500 Gift Card.
The winner will advance to the National Rural Water Association's 2026 WaterPro Conference, being held in Phoenix, Arizona. This September is your chance to win a trip for two to Hawaii by winning the Ultimate Meter Challenge!
This event is sponsored by Zenner USA and designed specifically for Water Professionals to test and measure how quickly, totally, and accurately an individual can assemble a working meter in a bracket tournament.
• To participate, register through KRWA’s official Annual Conference website or visit Zenner USA at Booth 408 to reserve your spot.
• Must be an attendee of the 2026 KRWA Annual Conference to compete.
Grand Prize: 3rd Place: $500 Gift Card 2nd Place: $300 Gift Card $100 Gift Card
Sponsored by:
Ultimate Meter Challenge Registration
Think you’ve got what it takes to be the fastest meter assembler in Kentucky? Register now for the 2026 Meter Challenge at the KRWA Annual Conference! The winner will advance to the National Rural Water Association's 2026 WaterPro Conference, being held in Phoenix, Arizona. This September is your chance to win a trip for two to Hawaii by winning the Ultimate Meter Challenge!
This exciting, bracket-style competition – sponsored by Zenner USA – is designed specifically for water professionals. Test your skill, speed, and precision as you assemble the water meter under pressure.
COMPETITOR INFORMATION
• Competitors who pre-register will receive a free practice meter by mail.
• Every competitor gets a free Meter Challenge t-shirt.
And registration for 2025 National Rural Water Association Water Pro Conference in New Orleans September 15-16, 2025. 2ND
The winning participant will receive a complimentary registration to NRWA’s 2026 WaterPro Conference, held September 14–16, 2026 , in Phoenix, Arizona (courtesy of Zenner USA), along with a $400 travel voucher provided by KRWA.
Please email registration form to rgallon@zennerusa.com and r.kelley@krwa.org.
WaterPac
WaterPac is a separate, segregated fund established by the National Rural Water Association (NRWA). It enables individuals to collectively support Congressional candidates who advocate for the continued success of water and wastewater utilities. Through this joint effort, we strengthen our voice on Capitol Hill far more than any single contribution could achieve.
Support WaterPac and Showcase your Company!
One of the highlights of the KRWA Annual Conference is the WaterPac Raffle, and this year, we are excited to invite our Associate Members to participate by donating raffle items. We hope you will work with us to make a difference by supporting this important cause. The drawing will be held on Tuesday evening during the KRWA Member Appreciation Reception. This is a great opportunity to showcase your company’s name in front of KRWA members. Donor recognition will be displayed at the WaterPac booth and in various locations throughout the conference. If you would like to support this important legislative initiative, please contact Pam Byrd at p.byrd@krwa.org by July 31, 2026. Items should be delivered to the WaterPac booth at the conference. If you have any questions, please feel free to call the KRWA office at 270-843-2291.
KRWA Conference Mobile App
Attending a KRWA event is easier than ever with the conference app, your personal companion. The app lets you build a custom itinerary, check into sessions for CEU credits, and stay updated with real-time alerts. You can also connect with other attendees, share updates, explore speaker and exhibitor info, and navigate the venue with interactive maps – all in once place.
Thank you to our Utility Conference Sponsor
Things to do in Lexington
As the Horse Capital of the World, Lexington is home to more than 450 Thoroughbred horse farms, several open for tours. Visitors can explore the Kentucky Horse Park, a working horse park that hosts national and international equine events and is home to the International Museum of the Horse, daily horse encounters featuring more than 30 breeds, scenic walking trails, and an on - site campground. Keeneland Race Course, a National Historic Landmark, is open year- round for guided tours and morning workouts, with live racing held each April and October.
The surrounding landscape also influences Lexington’s food and drink scene. Local agriculture shapes menus focused on seasonal and regional ingredients. Recently named Condé Nast Traveler’s #6 Best Food City in the U.S., Lexington offers contemporary farm -to -table dining, international cuisine, and longtime local favorites. Eight bourbon distilleries are located within a mile of downtown, many offering tours and tastings, while areas such as the Distillery District and The Warehouse Block bring together bourbon, breweries, restaurants, and entertainment in restored historic spaces.
Outdoor spaces are an important part of daily life in Lexington, with more than 100 city parks to explore. Visitors can hike the wooded trails at Raven Run Nature Sanctuary, explore the natural springs at McConnell Springs, stroll the grounds of The Arboretum State Botanical Garden of Kentucky, or relax at Gatton Park along Town Branch Commons.
Cultural offerings include WoodSongs Old -Time Radio Hour, live blues at Tee Dee’s Lounge, and rotating bands at Thursday Night Live downtown from April through October. The University of Kentucky Art Museum offers free admission to view their extensive collection, and the Lexington History Museum and historic homes provide insight into the city’s past.
To learn more or, go to visitlex.com or call the Lexington Visitors Center 859-233-7299.
Hawkins, Inc. Provides $10,000 in Scholarships for KRWA Apprenticeship Program (2026–2027)
TBy Heather Stevenson, Director of Workforce Development, Kentucky Rural Water Association
he Kentucky Rural Water Association (KRWA), through the Kentucky Rural Water Foundation, is proud to recognize the continued investment of Hawkins Water Treatment Group, a valued Platinum Corporate Partner, in the future of the water workforce.
For the 2026–2027 academic year, Hawkins is providing $10,000 in tuition scholarships to support both new and current apprentices enrolled in the KRWA Registered Apprenticeship Program. This funding will be distributed as ten (10) $1,000 scholarships – five awarded for the Fall 2026 semester and five for the Spring 2027 semester.
integrated
QUALITY SOLUTIONS
Hawkins’ commitment to workforce development extends beyond Kentucky. In addition to its partnership with KRWA, Hawkins also supports apprenticeship initiatives at the national level through the National Rural Water Association (NRWA), demonstrating a deep and ongoing dedication to strengthening the water utility workforce across the country.
The scholarship program began in November 2021, when Hawkins Water Treatment Group established an annual $8,000 sponsorship to support KRWA apprenticeship tuition. Building on the program’s success and impact, Hawkins increased its annual contribution to $10,000 in 2025.
To date, Hawkins’ scholarships have supported the Related Technical Instruction of thirty (30) KRWA apprentices –twelve (12) of whom have since graduated from the program.
KRWA extends its sincere appreciation to Hawkins for its steadfast leadership and investment in developing the next generation of water professionals.
Scholarship
Eligibility and Application Overview
Scholarships are awarded to KRWA member utilities (the employer), not individual apprentices, to help offset the cost of Related Technical Instruction for approved participants in the KRWA Registered Apprenticeship Program. Funds are applied directly to the apprentice’s tuition upon proof of enrollment.
Eligible utilities must have a Participating Employer Agreement on file with KRWA and nominate an apprentice who has been officially accepted into the program. For current apprentices, recipients must be in good standing, including up-to-date training requirements, satisfactory evaluations, and demonstrated professionalism and initiative.
Applications are competitively reviewed by the Kentucky Rural Water Foundation, with consideration given to apprentice performance, utility need, and other available funding. The deadline to apply for the Fall 2026 semester is June 15, 2026
How to Apply
The scholarship application link can be found on our website and should be submitted electronically here: https://forms.gle/No2dUcG1uCbuBuDt8
Or, contact Heather Stevenson at h.stevenson@krwa.org
Summer Hydration: Why Tap Water Wins Over Bottled Water
By Arianna Lageman, Compliance Specialist, Kentucky Rural Water Association
The summer season is upon us!
For those of us who spend plenty of time outdoors, we know that hydration is the key to safe work and play in the oppressive summer sun. Heat Exhaustion and Heat Stroke can be deadly, and one of the key ways to prevent the danger is by drinking plenty of water before and during outdoor activities.
But did you know that not all water is created equally? When you have a choice, the choice is clear: tap water is far superior to bottled water!
Why should you choose tap water over bottled water?
SAFETY
Did you know that tap water is more stringently regulated than bottled water?
In the United States, water that has been treated by a publicly owned treatment plant is regulated by the Environmental Protection Agency (EPA), with strict monitoring frequencies of over 100 regulated contaminants as well as an ever-evolving list of unregulated contaminants that may be of concern. Bottled water is regulated by the Food and Drug Administration with weaker testing frequencies and fewer requirements than the EPA.
MICROPLASTICS
Did you know that disposable water bottles can break down and leach microplastics into the bottled water? Various studies have shown that the average bottled water product contains hundreds of thousands of micro- and nano-sized plastic particles –particles small enough to enter our bloodstream and be carried to our vital organs and cross the blood-brain barrier. Heat and light cause more rapid degradation
of the plastic in the bottles so drinking bottled water that has been shipped and stored in hot warehouses during the summer can yield even higher amounts of microplastics. Conversely, treatment plants are very efficient in removing microplastics that are present in source water, delivering a finished product that contains far fewer particles than bottled water. Scientists are just beginning to scratch the surface of how dangerous ingesting microplastics can be for our health, but everyone agrees that reducing our exposure to microplastics is the safest route.
COST
Bottled water is far more expensive than tap water. On average, tap water costs less than one cent per gallon, while bottled water is priced at nearly $10 per gallon.
Refilling a reusable bottle at the tap can save a consumer thousands of dollars per year.
ENVIRONMENTAL PROTECTION
Plastic bottles are a huge problem when it comes to environmental pollution. More than 70% of all plastic bottles end up in landfills or in waterways – which means that less than 30% of the bottles are recycled.
Overall, tap water is safer, more cost efficient, and better for the environment than bottled water. As you go out and about this summer for work and recreation, make sure you grab a reusable (preferably steel or aluminum lined) bottle and fill it up at the tap! Keep yourself safe from the heat and choose tap water for your hydration needs. Your body, your wallet, and the environment will thank you!
Common Summer Water Treatment Challenges and Solutions
By David Flowers, Circuit Rider, Kentucky Rural Water Association
As summer quickly approaches, water treatment plant managers and operators face several challenges related to changes in source water characteristics and quality. The warmer and often drier season can impact the types and levels of contaminants present, requiring vigilant monitoring and thoughtful treatment strategies. The following sections outline common contaminants, approaches for monitoring, and effective treatment methods to address these seasonal issues.
ORGANIC LOAD
Rising water temperatures naturally promote bacterial growth. Combined with terrestrial runoff during rain events and low water levels in dry periods, organic matter can become highly concentrated and fluctuate significantly from day to day. Additionally, warmer temperatures may cause turnover in the water column, bringing bottom sediment to the surface and further increasing organic matter. Algal growth, which is encouraged by these conditions, also contributes to the overall organic load in the water.
Monitoring
It is critical to monitor organic carbon levels in the raw source water daily and at each stage of the treatment process to ensure adequate removal before the first point of chlorination. Insufficient monitoring can lead to increased formation of disinfection byproducts (DBPs). While Total Organic Carbon (TOC) analyzers are costly and not necessary for most treatment plant labs, a UV 254 monitor offers a more affordable and practical alternative for process optimization.
Treatment Strategies
Pre-oxidation using low DBP-forming agents such as potassium or sodium permanganate can help manage organic load. The addition of powder activated carbon is effective for adsorbing organic material. Enhanced coagulation and flocculation, achieved through pH control and adjustment of coagulant dose, can maximize organic removal during settling. These strategies may be used individually or in combination, depending on the specific requirements of each treatment process and source water quality.
ALGAE GROWTH/BLOOMS
Algae growth tends to spike during late spring and summer as water temperatures rise. Optimal conditions for algae range from 70°F to 85°F (21°C to 29°C). Nutrient availability, particularly
Monitoring algae growth in source water can be challenging due to limited real-time, affordable testing options. The BART test is a practical solution that can indicate the presence and approximate population size and types of algae in a sample.
phosphorus and nitrogen often introduced via agricultural, septic, and wastewater runoff, also drives algae proliferation. Undetected algae growth presents multiple challenges, including increased DBP formation, reduced plant efficiency due to shorter filter runs, elevated chemical demand, and taste and odor issues stemming from compounds like Geosmin and MIB, mainly produced by blue-green algae blooms (cyanobacteria).
Monitoring
Monitoring algae growth in source water can be challenging due to limited real-time, affordable testing options. The BART test is a practical solution that can indicate the presence and approximate population size and types of algae in a sample. Operators should also be alert for subtle changes in water characteristics such as pH, dissolved oxygen, and increased organics when temperatures are favorable for algae. More obvious signs include increased chemical demand, shorter filter runs, and the development of taste and odor issues related to Geosmin or MIB.
Treatment Strategies
Source water treatments may include the application of select, approved algaecides or mechanical aeration. When source water approaches are restricted by factors such as water body size or aquatic life protection, algaecides like copper sulfate or oxidants such as permanganate or peroxide can be introduced directly at the intake site. The effectiveness of this strategy depends on the detention time from source to treatment plant. Enhanced coagulation and the use of powder activated carbon can further aid in settling algae and adsorbing taste and odor compounds before filtration.
Routine testing at multiple points in the treatment process is essential for monitoring contaminant levels and treatment effectiveness.
IRON AND MANGANESE
Iron and manganese are common inorganic contaminants that can spike due to water destratification (turnover) as water warms in spring or cools in fall. These spikes are not strictly a summer issue but are associated with temperature changes in general. Turnover brings bottom sediment to the surface, releasing iron and manganese contained within. In anaerobic conditions, these elements are typically dissolved and must be oxidized for proper removal. Soluble iron and manganese react with chlorine, leading to increased turbidity in filter effluent, higher chlorine demand, and sediment buildup in clearwells, distribution lines, and tanks.
Monitoring
Routine testing at multiple points in the treatment process is essential for monitoring contaminant levels and treatment effectiveness. Reliable options include pocket and benchtop photometer analyzers. High and low range tests may be necessary due to low Maximum Contaminant Levels (MCLs) and potentially high raw water concentrations. Using proper reagents and following testing guidelines strictly are critical for accurate
assessment. For example, filtering samples clarifies soluble versus insoluble concentrations.
Treatment Strategies
The main goal when treating iron and manganese is to convert them from soluble (dissolved) forms to insoluble (particulate) forms through oxidation. This facilitates removal during coagulation/flocculation or filtration. Successful removal at this stage prevents further reaction with chlorine after filtration. Common oxidizing agents include sodium/potassium permanganate, peroxide, and ozone. Mechanical aeration can be used for iron but is less effective for manganese oxidation.
CONCLUSION
This document outlines the more frequent water treatment challenges encountered during summer, along with monitoring and treatment strategies. There is no universal solution; each situation requires careful consideration of factors such as source water quality, intake location, water body type, chemical feed point locations, filtration type, treatment plant design, and process type to develop a tailored treatment plan.
Getting the Most Out of Your KRWA Novi Account
By Bobbie Shanahan, Member Services Coordinator, Kentucky Rural Water Association
Alright, KRWA members – this is your official, all-in-one guide to using the Novi Association Management Software (AMS) database like you actually mean it. And yes, it comes with my sweet attitude… because if we’re going to do this, we’re going to do it right.
Your Database Isn’t Just Sitting There Looking Pretty
If you’re part of the Kentucky Rural Water Association and you’re only using Novi when absolutely necessary, we need to have a quick heart-to-heart.
Your Novi database is not just a digital filing cabinet. It’s a powerful tool designed to:
• Keep your membership information organized.
• Connect you and your staff to training opportunities.
• Track event participation.
• Simplify communication and renewals. Right now, it might be underutilized. Let’s fix that.
First Things First:
Log In (Yes, This Matters)
We’re starting here for a reason. If you haven’t logged in recently:
• Your email might be outdated – and yes, everyone needs their own unique email address (no more sharing with seven of your closest coworkers).
• Your staff might not be listed.
• Your certifications might not be accurate – make sure those AINs are correct.
If your information isn’t right, you’re going to miss out on things meant specifically for you.
So, before anything else – log in and take a look around.
The VIP Section:
Primary and Billing Contacts
Not all logins are created equal.
If you are your system’s Primary or Billing contact, congratulations – you’ve got full access to the good stuff:
• Update everyone in your system (your “family tree”).
• Add or remove staff.
• View what events your team has registered for and attended.
• Access all accounting information.
• Pay invoices.
• Update company details like address, phone number, and connections. You’re essentially the keeper of the records. No pressure… but also a little pressure.
Everyone Else: You’ve Got Your Lane
If you’re not the Primary or Billing contact, you can still:
• Update your own information (again –your own unique email address matters).
• Register for events.
• Track your own training.
But, you won’t be editing everyone else’s details – and that’s by design.
So, if something looks off, your Primary contact is your new best friend.
Add Your People (Seriously)
If your system has five employees and only one or two people listed, we’ve got a problem.
Adding your staff means:
• They receive relevant training opportunities.
• They can register themselves for events.
• They stay informed without you forwarding every email.
Training & Events: Stop Guessing
KRWA offers a wide range of training and conferences – and it’s all right there in Novi. You can:
• View upcoming events.
• Register online.
• Track attendance history.
So instead of wondering, “Did I take that class already?” you can just check.
Say It With Me: LOGIN
Here’s where we get a little bold: None of this works if you don’t log in. Want to:
• See the cost of an event? → Log in
• Register for training? → Log in
• Check if Billy Bob actually signed up? → LOG IN
The system is only as helpful as you allow it to be, and step one is always logging in.
Training Records:
Your Future Self Will Thank You Novi helps you:
• Track training history.
• Keep everything in one place. So, when renewal time rolls around, you’re not digging through emails and paperwork like you’re on a scavenger hunt. You’re prepared. Organized. Slightly smug. As you should be.
Communication: It Only Works If
Your Info Is Right
KRWA uses Novi to send targeted, relevant communication – but if your information isn’t updated, you may not be getting what you need.
Before you say, “I didn’t see that,” double-check:
• Your email address – say it with me: “Everyone needs their own unique email address.”
• Your role.
• Your staff listings. We promise – we’re sending the good stuff. You just have to make sure it reaches you.
Your Info Isn’t Just for You
People often forget that when members log into Novi, they can view basic information about other members.
That means your name, organization, role and contact details (as listed) are visible to other members. Why does this matter? Because connections happen.
An associate member might meet someone from your utility, remember the conversation – but not the last name. They log in, search your system, and – bam – there you are.
Unless your information is outdated, incomplete, or missing. Then it’s just a missed opportunity.
Accuracy Is Everything
Keeping your information current isn’t just housekeeping, it’s professional, helpful and necessary. It ensures that KRWA can communicate effectively, your staff gets the right opportunities, and that other members can actually find and connect with you.
So, if your profile hasn’t been touched in a while, consider this your sign.
Renewals and Accounting:
No Guesswork Needed Through Novi, you can:
• View your membership status.
• Access invoices.
• Pay dues. No more “I think we paid that?” conversations.
It’s all there. Clean. Clear. Easy.
Final Thought
The Novi AMS system is one of the best tools available to you as a member of the Kentucky Rural Water Association. But it only works if you:
• Log in.
• Keep your information updated.
• Actually use what’s available. Primary contacts – lead the charge.
Everyone else – make sure you’re doing your part to keep information up to date.
Because this isn’t just KRWA’s database – it’s your resource.
Please go to www.krwa.org/login to review your information.
And if all else fails… call me. I’ll walk you through whatever you need – no judgment.
Okay, fine – maybe a little judgment –but we’ll get it figured out.
ENGINEERING oneWATER
• Process Design
• Pumping and Conveyance
• Stormwater Infrastructure
• Water Resources
• Asset Condition Assessment and Management
• Indirect/Direct Potable Water Reuse
• Hydraulic Process Modeling
• Regulatory Permitting and Compliance
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OPEN
UNDER NEW MANAGEMENT
When a business advertises that it is “open under new management,” it often suggests a response to past challenges. In some cases, that may be true. In others, it simply reflects a shift in leadership perspective –a renewed focus on the future and how best to meet emerging challenges.
That second explanation best describes Kentucky 811 over the past several years. For more than 40 years, we have served the Commonwealth of Kentucky by operating a locate request notification center, providing safety-focused education and training, and promoting safer construction worksites.
Before 2005, Kentucky 811 was known as BUD, short for “Before You Dig.” In 2002, the federal government directed the FCC to establish a single nationwide three-digit number for call-before-you-dig services. The number 811 was selected and launched in May 2005, creating a unified, nationwide approach to damage prevention. Kentucky took the additional step of incorporating 811 into its name – becoming Kentucky 811 –and was the first state to do so, setting a standard that others later adopted.
While the rollout of 811 made it significantly easier to contact one-call centers, especially near state borders, it initially resulted in minimal changes to underlying business processes. Operations remained heavily phone-based, with information systems designed for call center agents to collect data during live calls. Kentucky also partnered with Indiana to consolidate
operations and share costs. As call volumes increased, staffing call centers became increasingly challenging due to competition for qualified workers and the difficulty of maintaining acceptable speed-of-answer levels during peak periods.
The onset of COVID-19 accelerated much-needed change. Remote work capabilities were rapidly implemented, meetings and training moved to virtual platforms, and online locate requests became the standard. Today, approximately 86% of locate requests are submitted online. Advancements in technology have improved efficiency, reduced waste, and expanded system capabilities. Excavators can now draw precise dig areas on satellite maps, schedule locates to align with project timelines, manage tickets digitally, submit positive responses, and update maps through automated tools.
In 2022, Kentucky 811 officially separated from Indiana. Since then, the organization has undergone significant leadership and structural changes. The board of directors has added eleven new members, new officers have been appointed, and a new staff now leads education, outreach, and daily operations. Kentucky 811 also partnered with One Call Concepts to operate its call center.
Kentucky 811 is indeed open under new management – not due to past failures, but because of a forward-looking vision that embraces innovation and technological advancement. Our mission remains unchanged: to help our member utility operators prevent excavation damage. Zero damages is the goal, and together, we can achieve it – one day at a time.
Thank You to Our Corporate
Partners
PLATINUM
GOLD
SILVER
Supporting Kentucky utility infrastructure
The tools rural communities need to grow stronger are well within reach, and we help local leaders use them wisely. Raymond James works with communities to cultivate a variety of development projects across the United States and right here in Kentucky. With over $2 billion in loan issuances for Kentucky Rural Water’s successful lending programs, our experienced and local banking team is committed to funding the progress of Kentucky’s utility infrastructure.
Proud partner to Kentucky Rural Water’s successful lending programs
$1,200,000,000+ in Interim Loan Program issuance (more than 500 loans)
$830,000,000+ in Flexible Term Program issuance (more than 350 loans)
Program partners
Rural Water Financing Agency
Raymond James Rubin & Hays
Regions
RAYMOND JAMES FINANCE TEAM
Upcoming Events
MAY
5–6 Continuing Education for Operators, Falmouth, KY
13–14 2026 Operator EXPO, Glendale, KY
14 UMI – Modern Technology & Utility Management Glendale, KY
19–21 Wastewater Collections Certification School Falls of Rough, KY
19–21 Surface Water Treatment Certification School Falls of Rough, KY 26–27
JUNE
23–25 Wastewater Treatment Certification School Greenup, KY
23–25 Drinking Water Distribution Certification School Greenup, KY
24–25 UMI – Utility Finance & Administration Morehead, KY
JULY
7–9 Surface Water Treatment Certification School Florence, KY
7–9 Wastewater Collection Certification School, Florence, KY
AUGUST
12–13 UMI – Human Resource Management for Utilities Madisonville, KY
18–20 Drinking Water Distribution Certification School Carrollton, KY
18–20 Groundwater Certification School, Carrollton, KY 24–26 2026 Annual Conference, Lexington, KY
SEPTEMBER
22–23 UMI – Public Relations in Utility Management Louisville, KY
OCTOBER
20–22 Wastewater Treatment Certification School Burkesville, KY
20–22 Drinking Water Distribution Certification School Burkesville, KY
NOVEMBER
4–5 2026 Management Conference, Bowling Green, KY 17–19 Surface Water Treatment Certification School Gilbertsville, KY 17–19 Wastewater Collection Certification School Gilbertsville, KY
DECEMBER
8–10
8–10
Wastewater Treatment Certification School Louisville, KY
Wastewater Collection Certification School Louisville, KY
Waterproof is made possible by the companies below who convey their important messages on our pages. We thank them for their support of the KRWA and its publication and encourage you to contact them when making your purchasing decisions. To make it easier to contact these companies, we have included the page number of their advertisement, their phone number, and, where applicable, their website.
Ardurra 31 865-670-8555 www.ardurra.com
Bennett & Williams Environmental Consultants, Inc. 18 614-882-9122 www.bennettandwilliams.com
BL Anderson Company 38 513-889-4746 www.blanderson.com
National Water Services, LLC 29 502-893-4405 www.national-water.com
NECO Water 20 513-851-8008 www.necowater.com
ProSource Water Products, Ltd. 16 888-772-5478 www.prosourcewaterproducts.com Raymond James 36 859-232-8211 www.raymondjames.com Rural Water Financing Agency 34 844-675-2627 www.ruralwaterfinance.com
Strand Associates Inc.
The Sherwin-Williams Company
502-583-7020 www.strand.com
859-264-9860 www.summit-ae.com
502-969-1125 www.sherwin-williams.com Thornton, Musso & Bellemin, Inc.
800-762-9104 www.tmbwater.com United Systems & Software, Inc.
Veolia North America
800-455-3293 www.united-systems.com
www.usabluebook.com
617-849-6600 www.veolianorthamerica.com
800-952-4236 www.wasconinc.com Wet Or Dry Water Tank Inspection Services
