DentalTech Summer 2026

SUMMER 2026 THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO

High Tea at the PDC

INSIDE

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DTABC COMMUNITY EVENT

Taking the Bite Out of Running a Dental Lab Canadian Association of Dental Technology (CADT) Updates

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SUMMER 2026 THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO

90C Centurian Drive, Unit 211 Markham, ON L3R 8C5 Toll Free: 877-788-ADTO (2386) (within Ontario) Telephone: 416-742-ADTO (2386) Fax: 416-798-2613 www.adto.ca

CONTENTS CADT Updates: Advancing the Art and Science of Dental Technology .................................................. 14 The Canadian Association of Dental Technology (CADT) is proud to serve as the national voice for dental laboratory professionals across the country. By uniting provincial associations, CADT works to strengthen advocacy, elevate professional standards, and ensure dental technologists are recognized, supported, and empowered nationwide.

High Tea at the PDC .................................................................... 15 Thank you to our sponsors Central Dental and Ivoclar Canada for their support for the DTABC High Tea community event.

12100 Riverside Way, MB #273 Richmond, BC V6W 1K5 Ashley Opitz, Office Administrator Telephone: 604-278-6279 www.dtabc.ca

©2026 Craig Kelman & Associates Ltd. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without prior written consent from the publisher.

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ADTO President’s Message.....................................................................................................7 DTABC President’s Message...................................................................................................9 Management Tips.................................................................................................................... 11 Industry News........................................................................................................................... 17 Continuing Education Credit Quiz...................................................................................... 18 This document is printed on paper certified to the standards of the magazine is printed on (FSC®).

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ADTO PRESIDENT’S MESSAGE

Karim Sahil, MDT, RDT, President, Association of Dental Technologists of Ontario

Box 397, 101-1001 West Broadway 90C Centurian Drive, Unit 211 Vancouver, BC V6H 4E4 Markham, ON L3R 8C5 Ashley Opitz, Administrative Assistant Toll Free: 1-877-788-ADTO (2386) Toll Free: 1-888-495-4566 (within Ontario) Telephone: 604-278-6279 Telephone: 416-742-ADTO (2386) www.dentaltechniciansofbc.com Fax: 416-798-2613 www.adto.ca

ADTODTABC EXECUTIVE BOARD OF DIRECTORS DIRECTORS BOARD OF PRESIDENT PRESIDENT Hal Hamilton, Karim Sahil, MDT,RDT RDT

VICE-PRESIDENT VICE PRESIDENT Shabana Mirza, RDT Chris Opitz, RDT TREASURER John Eggeling, RDT Aura RDT NadjaSzigiato, Jakobi, RDT Greg Tamkin, RDT SECRETARY Stuart Thomson Sunny Cai, RDT MANAGEMENT STAFF EDUCATION Malcolm Ashford Tiffany Lee, DD, RDT Executive Debra Orozco Director Blanco, RDT DIRECTOR OF COMMUNICATIONS MEMBER BENEFITS AND MEMBER SERVICES Chris Ji, RDT Renata Cecconi Zhe Lin, RDT 604-940-2995 PAST PRESIDENTS 2016-2020 - Franklin Parada 2010-2016 - Jason Robson 2007-2010 - Gabriel Ghazal 2004-2007 - Stephen DeLuca 2003 - Michael Hrabowsky 2001-2002 - Al McOrmond 2000 - David Kochberg 1999 - Thomas Kitsos 1998 - Feliks Dawidowicz 1997 - Wilhard Barth 1996 - Bob Huybrechts 1994-1995 - Andre Theberge 1992-1993 - Michael Hrabowsky

The Future of Dental Technology is Bright “Our advocacy efforts will focus on recognition of the profession, workforce sustainability, education pathways, and the impact of emerging technologies on regulation and practice. We are building stronger relationships with national stakeholders, collaborating with aligned organizations, and advocating for policies that support both patient safety and professional growth.”

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s we move forward together into a new chapter for the Association of Dental Technologists of Ontario (ADTO), I am filled with optimism, pride, and confidence in the bright future ahead of our profession. The dental technology landscape is evolving rapidly, and ADTO is evolving with it – stronger, more responsive, and more united than ever before.

This year marks an important milestone for our association. Guided by the voices of our members, we are introducing new member benefits designed to better support you at every stage of your career.

From students and new graduates to experienced professionals and laboratory owners, our goal is to ensure that ADTO membership delivers meaningful value, practical resources, and a strong sense of professional community.

Among the enhancements you will see are expanded professional development opportunities, improved access to education and networking, and member‑focused initiatives that reflect the realities of modern dental technology. We are investing in tools and partnerships that support innovation, strengthen professional standards, and help

members thrive in an increasingly digital and interdisciplinary environment.

These benefits are not static – they will continue to grow as we listen, adapt, and respond to your needs.

At the same time, ADTO is taking a new and proactive approach to federal advocacy. Dental technology plays a vital role in Canada’s oral health system, yet too often our profession has been under‑recognized in national discussions.

That is changing. Collaborating with Canadian Association of Dental Technology (CADT), ADTO is committed to ensuring that the voice of dental technologists is heard clearly and consistently at the federal level.

Our advocacy efforts will focus on recognition of the profession, workforce sustainability, education pathways, and the impact of emerging technologies on regulation and practice. We are building stronger relationships with national stakeholders, collaborating with aligned organizations, and advocating for policies that support both patient safety and professional growth. This approach is strategic, collaborative, and forward‑looking – because advocacy is not just about reacting to change, but helping shape it.

1990-1991 - Jamie Matera 1989 - Joe Nagy

DENTISTRY DEPENDS ON TECHNOLOGY CLICK HERE TO RETURN TO TABLE OF CONTENTS

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ADTO PRESIDENT’S MESSAGE The future of dental technology is undeniably bright. Advancements in digital workflows, CAD/CAM, materials science, and artificial intelligence are transforming how we work and what we can achieve.

Dental technologists are innovators, problem‑solvers, and essential partners in patient care. ADTO is committed to supporting members as they navigate these changes with confidence, competence, and pride in their profession.

One of the most inspiring signs of this future is the energy and talent of our new members and new graduates. Each year, we welcome individuals who bring fresh ideas, technical excellence, and a passion for learning. Their accomplishments

remind us why mentorship, education, and professional recognition are so important.

ADTO will continue to champion pathways that support new professionals and celebrate their achievements.

This commitment will be on full display as we look ahead to the ADTO Gala 2026 – an evening dedicated to celebration, connection, and recognition. The Gala is more than a formal event; it is a reflection of who we are as a community. It is a time to honour excellence, recognize milestones, and come together to celebrate the contributions that dental technologists make every day. We look forward to recognizing outstanding members, welcoming new professionals into the association,

and celebrating the collective success of our community.

None of this progress would be possible without the dedication of our members, volunteers, board, and partners. Your engagement, feedback, and commitment continue to shape the direction of ADTO. Together, we are building an association that is responsive, respected, and ready for the future.

As President, I am proud of where we are – and even more excited about where we are going. Thank you for being part of ADTO and for contributing to a profession that continues to innovate, inspire, and lead.

The future of dental technology is strong.

And together, we will ensure it remains so.

“Among the enhancements you will see are expanded professional development opportunities, improved access to education and networking, and member‑focused initiatives that reflect the realities of modern dental technology.”

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DTABC PRESIDENT’S MESSAGE

Will Varda, RDT, President Dental Technicians Association of BC

Anyone Looking to Hire an Experienced RDT? MB #273 - 12100 Riverside Way Richmond, BC V6W 1K5 Ashley Opitz, Office Administrator Telephone: 604-278-6279 office@dtabc.ca www.dtabc.ca

DTABC BOARD OF DIRECTORS

"Without good techs, thoughtful designers, passionate, artistic ceramists, etc. dentistry will nearly have no choice but fall into the mediocrity of AI design, and fast, monochromatic, blocky restorations."

PRESIDENT

Will N. Varda, RDT, Anvarda Dental Services Ltd.

VICE-PRESIDENT

Calvin Moon, RDT, Moon Dental Technology Solutions

TREASURER

Chris Opitz, RDT, Shanto Dental Ceramics Ltd.

BOARD DIRECTORS Mohammad Lashgary, RDT, Kinetic Dental Laboratory Olaf Lutz, RDT, Okanagan Dental Lab Inc. Justin Ku, RDT, D&R Dental Ceramics Ltd. Daniel Taba, RDT, Pacific Ceramics & Dental Laboratory Ltd.

MANAGEMENT STAFF Lih Fen Young, RDT, Executive Director lih@dtabc.ca

Ashley Opitz Office Administrator office@dtabc.ca

PAST PRESIDENT James Neuber, RDT, Ocean Ceramics Ltd. Sachiyo Tsunemi

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f you own or manage a lab that likely got your attention. These last five years have seen such a pronounced decrease in pool of available experienced technicians, that our field is reaching a critical point. At the DTABC we have been working on many ideas around increasing school enrolment, and making our profession better known to the public, but that alone is not likely sufficient. For us long time techs, the need to train and create more talent is being almost a moral imperative. Without good techs, thoughtful designers, passionate, artistic ceramists, etc. dentistry will nearly have no choice but fall into the mediocrity of AI design, and fast, monochromatic, blocky restorations.

My whole career we feared that cerec would take our jobs. And then that other countries would take our jobs. And then that AI will take our jobs. But the reality is, on the whole, we are losing our techs much faster than any of these other forces are even able to take them. If our field becomes hollowed out due to AI and automation, it won’t be because our clients are actively trying to use them and undercut us, it will be because there is not enough ‘us’ to even do the work.

So, what can we do on the personal level?

We must make sure we are always training someone, and not just on running machines,

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but on actual dentistry. I know it’s difficult because none of us have the time invest in someone fresh to the field – It’s a multiyear commitment. However, without active mentorship and recruitment to the field, we are all at risk.

I urge you all to find someone in your lab that has been in an entry-level role for a while, but is keen to learn, and give them a chance. You will take a risk, they may leave, they may waste your time with an eventual lack of enthusiasm but at least give them the chance to try and fail. Some of barriers that we put on our staff are not real barriers, but rather personal projections. Why not have your person importing scans have a crack at design a dozen crowns after watching a couple hours of YouTube? Why not take that pile of redo/mismilled crowns and let your person running the 3d printer spend a day trying to slap some stain and glaze on them?

Of course it won’t be clinically acceptable.

But perhaps it will awaken the start of a passion, and they might see a different path for their career that you can provide some guidance towards.

My father, who is 78 and was a lab tech from the age of 12 to about 65, still receives random Facebook messages from old co-workers and employees from the 1970s thanking him for training them in the field,

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and for giving them a lifelong meaningful career. Wouldn’t that be a great message to us all to receive sometime in the future?

What’s Happening in the DTABC Community While the profession continues to evolve, so does our community.

Our recent High Tea event was a great example of that. It gave members a chance to connect in a more relaxed setting – something we don’t always make time for.

And honestly, it was a good reminder that what we do isn’t just technical. There’s a strong community behind it.

We’ve also seen a really positive response to our continuing education programs.

Our upcoming, June 6, 2026, Hands-on CE sessions are already sold out, which says a lot about the level of engagement and commitment from our members.

These events aren’t just about earning CE credits. They’re about sharing knowledge, having real conversations, and learning from each other. That’s what helps move the profession forward.

Looking Ahead: Your Role Matters There’s a lot of change happening right now – but how things turn out will depend on how involved we choose to be.

This isn’t a time to sit back and see what happens. The direction of the profession is being shaped right now, and dental

technicians need to be part of that. Your experience and perspective matter more than you might think.

If you’ve been meaning to get more involved, this is the time!

DTABC Annual General Meeting and Breakfast – June 6, 2026 8:00am.

Meet and Greet with Nobel Biocare after the AGM – featuring Sprint Ray/ Midas and iCam photogrammetry.

The AGM is your chance to stay informed, ask questions, and have a say in what’s ahead.

Please RSVP online at dtabc.ca and make an effort to attend.

The future of dental technology isn’t something that just happens to us – we all have a role in shaping it!

CONGRATULATIONS TO SCHOLARSHIP RECIPIENT

Badruun Enkhburam

"

I chose dental technology because I like that this career includes both artistry and health care.

My future plans as a dental technician are to continue improving my skills and always do my best in my work. As a dental technician, I hope to make people feel confident and have a beautiful smile through my work.

Badruun, VCC dental technology sciences student

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MANAGEMENT TIPS

Taking the Bite Out of Running a Dental Lab Janice Wheeler, Senior Practice Analyst – Northbound Consulting Inc.

The Hidden Management Pressures Inside Today’s Dental Labs Most people outside the profession imagine that dental labs are calm, technical environments where skilled technicians quietly create crowns, dentures, implants, and restorations while listening to music in the background. In reality, many dental labs operate under enormous pressure every single day.

Lab owners are not only managing technical work. They are managing deadlines, dentists, remakes, staffing shortages, production bottlenecks, rising material costs, equipment investments, communication breakdowns, and customer expectations that seem to grow by the year.

Many technicians entered the field because they loved craftsmanship and precision work and got the necessary training to excel. However, in working with lab owners over the years, we have found that few have ever received formal training in leadership, systems management, staff development, or business strategy.

As a result, many labs grow through hard work and technical excellence but eventually hit a wall operationally. The owner becomes overwhelmed, profits tighten, staff tension increases, and the business begins to feel harder and harder to control.

The ‘Everything Depends on Me’ Problem One of the most common management problems we have discovered in dental labs is that too much depends on the owner or senior technician. They become the final checkpoint for quality control, troubleshooting, customer service, scheduling decisions, technical corrections, and sometimes even staff disputes.

At first, this level of involvement may feel necessary. After all, the owner often built the reputation of the lab personally.

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MANAGEMENT TIPS But over time, this creates a dangerous bottleneck. The lab cannot grow efficiently because every important decision flows through one exhausted individual.

Owners often tell us they feel like they cannot step away for even a few days without worrying that quality, production, or customer relationships will suffer.

Family time and holidays then take the back seat and there goes the work/life balance.

The solution is not simply ‘delegate more.’ Delegation only works when systems, accountability, and proper training are in place. Successful labs create clear production protocols, communication procedures, and qualitycontrol systems so that staff members can make good decisions independently. This allows the owner to move from being the entire engine of the company to becoming the executive guiding it.

Staffing Challenges Are More Serious Than Ever Many dental labs are struggling to find qualified technicians. Experienced people are difficult to recruit, and younger generations are not always entering the field in large enough numbers to replace retiring technicians.

This creates several problems at once. Existing staff become overloaded.

Turnaround times stretch. Stress levels rise. Training new employees becomes rushed and quality takes a hit.

Morale suffers.

Some labs respond by continually pushing staff harder, but this usually backfires. Burnout increases mistakes, remakes, absenteeism, and turnover.

Ironically, the harder management pushes without proper systems, the more unstable the workforce often becomes.

Strong lab management today requires a completely different approach to staffing than it did twenty years ago. Good employees want structure, organization, communication, appreciation, growth opportunities, and leadership consistency. They want to understand expectations clearly. They want less chaos and fewer emotional fires to put out every day.

Labs that create strong internal cultures often discover that recruitment becomes 12

“Strong lab management today requires a completely different approach to staffing than it did twenty years ago. Good employees want structure, organization, communication, appreciation, growth opportunities, and leadership consistency.” easier because employees begin referring other quality people into the business.

Communication Breakdowns with Dentists Another major source of stress in dental labs is communication with dentists and dental offices. A surprising number of remakes, delays, frustrations, and financial losses come from unclear communication rather than technical failure.

Incomplete prescriptions, unclear shade instructions, poor impressions or scans, last-minute rush requests, and unrealistic turnaround expectations can create tension between the lab and the clinic very quickly.

Unfortunately, many lab owners avoid difficult conversations because they fear losing accounts. Instead, they absorb the pressure internally and force their team to work faster and harder to compensate.

Over time, this creates resentment inside the lab.

This is where training on people skills and sales techniques rise to the forefront as solutions. The healthiest labs establish

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professional communication systems with their clients. Expectations become clearer.

Case submission standards are defined.

Turnaround policies are communicated confidently. Problems are addressed professionally rather than emotionally.

Ironically, dentists often respect labs more when the lab demonstrates organized leadership rather than simply saying yes to every demand.

Production Bottlenecks and Workflow Chaos Many dental labs operate with hidden inefficiencies that quietly drain profitability every day. Cases pile up unevenly. Certain departments become overloaded while others sit idle. Work gets interrupted repeatedly. Staff members constantly ask questions because procedures are inconsistent.

The result is that everyone feels busy all day long, but production output still does not match the effort being invested.

Hence, our strategy to help with all of this is to start by training the owner on executive

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MANAGEMENT TIPS skills, and giving him one-on-one consulting to put the systems and structure in place that will scale the lab to higher, more productive levels. Management systems and structure are critical. Labs that monitor workflow statistics, remake percentages, turnaround times, scheduling accuracy, department capacity, and productivity trends gain a much clearer picture of where the real problems exist.

Without statistics, owners often manage emotionally rather than strategically. They react to whichever crisis is screaming the loudest that day instead of correcting the underlying operational weaknesses.

A well-managed lab creates flow instead of constant firefighting.

Rising Costs and Profit Pressure Material costs, digital equipment investments, software subscriptions, staffing expenses, and overhead continue rising. Meanwhile, competitive pricing pressure from large labs and offshore

providers can make smaller labs feel squeezed from every direction.

Many lab owners respond by simply working longer hours themselves to protect profitability. Unfortunately, this is not a longterm solution.

The strongest labs focus heavily on efficiency, leadership development, case acceptance support for dentists, customer service excellence, and operational organization. They understand that profitability is not only about raising prices. It is also about reducing waste, improving consistency, minimizing remakes, strengthening customer loyalty, and creating smoother systems throughout the company.

Technical Skill Alone Is No Longer Enough The modern dental lab environment requires far more than technical excellence. It requires executive-level thinking.

The labs that continue growing successfully are usually led by owners who eventually realize an important truth:

running a business and doing technical work are two entirely different skill sets.

When owners learn how to manage people effectively, build systems, analyze statistics, improve communication, strengthen culture, and think strategically, the entire atmosphere of the lab begins to change. Stress decreases.

Production stabilizes. Staff become more accountable. Clients gain confidence.

Profitability improves.

Most dental labs have far more potential than their owners realize. The challenge is that technical problems are often easier to identify than management problems. Yet in many cases, it is the management side of the business quietly determining whether the lab struggles or thrives.

Janice Wheeler is the Sr. Practice Analyst at Northbound Consulting Inc, a management consulting and training company dedicated to helping CEOs of businesses and healthcare practices reach their full potential. For more information call 416-694-5005 or visit www.northboundconsulting.ca.

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866-985-9788 chad@kelman.ca

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CADT UPDATES

Advancing the Art and Science of Dental Technology

YOUR NATIONAL VOICE. YOUR PROFESSIONAL ADVANTAGE.

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n today’s rapidly evolving world of restorative dentistry, the balance between time‑honoured craftsmanship and advanced digital workflows has never been more critical.

As a dental technologist, your expertise is essential to the strength and success of Canada’s oral healthcare system.

The Canadian Association of Dental Technology (CADT) is proud to serve as the national voice for dental laboratory professionals across the country. By uniting provincial associations, CADT works to strengthen advocacy, elevate professional standards, and ensure dental technologists are recognized, supported, and empowered nationwide.

WHY BE PART OF THE CADT NATIONAL COMMUNITY? When you join CADT, you gain access to tools, protections, and resources designed to support your professional standing and help your laboratory thrive.

01 Mandatory Professional Liability Insurance (PLI)

Compliance made simple. CADT offers a comprehensive PLI program specifically designed for dental technologists. Our coverage meets College bylaw requirements and addresses the real risks of laboratory practice – at highly competitive rates – so you can work with confidence and peace of mind.

02 Preferred Moneris Payment Processing

Lower your operating costs. CADT members who own dental laboratories gain access to exclusive preferred merchant rates through Moneris, reducing transaction fees on every invoice and directly improving your bottom line.

03 National Advocacy

Your voice matters. CADT represents dental technologists at the federal level, ensuring our profession is included in key conversations shaping the future of Canadian healthcare.

04 Exclusive Education and Industry Insight

Stay at the forefront of dental technology.

• Spectrum Dialogue, Canada’s premier dental technology publication, keeps you informed on clinical innovations, business strategies, and industry trends.

Be part of the movement advancing the dental technology profession in Canada.

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•

On‑demand webinars provide flexible learning opportunities to master CAD/CAM workflows and earn valuable continuing education credits – on your schedule.

05 Professional Growth and Connections

Expand your network nationwide through the CADT National Member Directory, connecting you with peers, laboratory owners, and industry leaders from coast to coast.

06 Career and Business Tools

From targeted job postings in our National Classifieds to resources that support professional development at every career stage, CADT is with you every step of the way.

07 Your Path to Excellence Starts Here

Joining CADT is seamless and designed to deliver value immediately. From your personalized member dashboard to elite educational partnerships and cost‑saving business programs, CADT is your trusted partner in navigating the regulatory, technical, and commercial complexities of dental technology.

Visit https://cadtech.ca to explore member benefits and join today.

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DTABC COMMUNITY EVENT

High Tea at the PDC

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Thank you to our sponsors Central Dental and Ivoclar Canada for their support for the DTABC High Tea community event

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INDUSTRY NEWS

VOCO and FormLabs Announce Partnership More Resin Choices

V

OCO, a leading dental materials manufacturer, and Formlabs, a global leader in 3D printing, have announced a new partnership that expands material options for dental professionals. Users can now utilize VOCO’s high-quality, sedimentation-free V-Print resins on the Form 4B 3D printer, combining advanced materials with reliable, high-precision printing.

Long-term temporaries with V-Print c&b temp The Form 4B is ideally suited for producing temporary crowns and bridges using V-Print c&b temp with exceptional accuracy and consistency. This highly filled, esthetic material is easy to process and polish, delivering the strength and durability required for long-term temporaries.

Digital dentures with V-Print dentbase and V-Print DT V-Print dentbase and V-Print DT are also validated for use with the Form 4B, enabling the production of precise denture bases and natural-looking denture teeth for removable dentures.

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Expanded flexibility with Open Material Mode V-Print resins are compatible with the Form 4B through Open Material Mode (OMM), available from Formlabs and its authorized distributors, giving users greater flexibility in material selection.

The V-Print advantage: efficiency and ease of use Backed by more than 40 years of VOCO expertise in dental materials, the V-Print portfolio is designed to streamline workflows and improve usability: • Immediately ready to use – no shaking, no separation • Simple post-curing – no protective gas required • Low odor for a more comfortable clinical environment For more information on Formlabs-compatible V-Print resins, visit: https://www.voco.dental/3dprintingpartners.aspx.

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? CONTINUING EDUCATION CREDIT QUIZ CE Credit Quiz: Management Principles for the Modern Dental Laboratory Submit your Continuing Education Credit Quiz answers by scanning the QR code below or visiting https://tinyurl.com/CEcreditquiz.

Article Reference: Taking the Bite Out of Running a Dental Lab – Janice Wheeler (Summer 2026) Instructions: Select the best possible answer for each of the following multiple-choice questions.

Question 1: The Initial Operational‘Wall’ The author notes that while many labs grow initially through hard work and technical excellence, they eventually hit an operational wall where profits tighten and stress increases. What is identified as a primary reason for this?

A) A decline in the overall quality of modern dental materials.

B) Few lab owners have received formal training in leadership, systems management, or business strategy.

C) Dentists shifting entirely away from standard crowns and dentures.

D) Excessive interference from offshore laboratory providers.

Question 2: The ‘Everything Depends on Me’ Bottleneck According to the article, why is it a problem when a lab owner or senior technician acts as the final checkpoint for all quality control, customer service, and day-to-day troubleshooting?

A) It causes the staff to lose their technical skills over time.

B) It creates a dangerous bottleneck that prevents the lab from growing efficiently.

C) It forces the lab to invest too heavily in digital software subscriptions.

D) It causes dentists to lose confidence in the lab’s overall craftsmanship.

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Question 3: Addressing Modern Staffing Challenges Instead of pushing staff harder during shortages – which the author notes can backfire and increase burnout – what do modern lab employees want from management to reduce daily chaos?

A) Access to online training videos like YouTube to learn design skills independently.

B) Higher production targets paired with longer, flexible operating hours.

C) Structure, organization, clear expectations, and leadership consistency.

D) A mandate to transition all physical impressions immediately into digital scans.

Question 4: Communication Breakdowns with Clinics According to the article, why do many dental lab owners avoid having difficult conversations with dentists regarding incomplete prescriptions, poor scans, or unrealistic turnaround times?

A) They lack the digital tracking software required to log errors.

B) They fear losing the accounts, choosing instead to absorb the pressure internally.

C) They prefer to let the technicians contact the clinics directly.

D) They believe the problems will automatically resolve as staff gain experience.

Question 6: Emotional vs.

Strategic Management According to the author, what is the primary consequence of a lab owner running a business without tracking and analyzing operational data?

A) They manage emotionally and react to the loudest daily crisis rather than correcting underlying weaknesses.

B) They will be forced to offshore their production to compete with larger laboratory networks.

C) The lab will experience an immediate financial loss due to rising material costs.

D) Technicians will refuse to work with new digital scanning technologies.

Question 7: Strategies for Rising Costs and Profit Pressures According to the article, how do the strongest labs successfully respond to rising overhead, material costs, and competitive pricing pressures?

A) By simply working longer hours themselves to protect profitability.

B) By cutting back on staff benefits and reducing internal communication.

C) By focusing heavily on efficiency, leadership development, minimizing remakes, and operational organization.

D) By ceasing all communication with clients who submit incomplete prescriptions.

Question 5: Production Bottlenecks vs. Systematic ‘Flow’ What specific metrics does the author suggest labs monitor to gain a clear, objective picture of their real operational problems rather than relying on guesswork?

A) Annual material price inflation and competitor pricing.

B) YouTube tutorial views and social media recruitment metrics.

C) Workflow statistics, remake percentages, turnaround times, and department capacity.

D) The total number of years of experience of the senior technician.

SUMMER 2026

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Question 8: According to the DTABC President’s Message, what is currently the most urgent threat creating a critical point for the dental technology field in British Columbia?

A) The immediate threat of artificial intelligence (AI) completely automating and replacing human crown design.

B) Intense competitive pressure from offshore dental laboratories undercutting local lab pricing.

C) The rapid market dominance of chairside CEREC machines operated independently by dentists.

D) A pronounced decrease in the pool of available experienced technicians, requiring immediate action through active mentorship and training.

Question 9: According to Karim Sahil’s ADTO President’s Message, how is the association evolving to secure a bright future for dental technology in Ontario?

A) By introducing enhanced, value-driven member benefits for every career stage and adopting a proactive, strategic approach to federal advocacy.

B) By shifting the association’s focus away from digital workflows to protect traditional hand-craftsmanship.

C) By lobbying the federal government to limit the number of new graduates entering the workforce each year.

D) By transitioning the ADTO from a professional association into a strict provincial regulatory college.

Question 10: Based on the CADT Updates article, in which of the following ways does the Canadian Association of Dental Technology support dental laboratory professionals at the national level?

(Select ALL that apply.)

A) By serving as a unified national voice and partnering with provincial associations to strengthen professional standards and advocacy.

B) By acting as a centralized federal regulatory body that issues a nd controls all provincial practicing licenses.

C) By providing direct operational cost savings to laboratory owners through preferred merchant rates with Moneris payment processing.

D) By offering a comprehensive Professional Liability Insurance (PLI) program designed at competitive rates to meet College bylaw requirements.

Use Paper Responsibly Today’s forest industry is working hard to become one of the greenest industries on earth.

Paper is an essential part of human civilization. While we all use and depend upon electronic communications, it is easy to ignore that it comes at an environmental cost. Worldwide spam email traffic creates greenhouse gases equivalent to burning two billion gallons of gasoline yearly, with numbers rising. More than $55 billion in toxic e-waste material is thrown away every year in the US alone, with a recycling rate of only 20% compared to 64.7% for paper.

No industry is perfect. But the paper industry has made, and continues to make, huge investments in environmental responsibility. Specifying and buying paper from certified sources ensures the continuation and growth of carbon absorbing forests. Using paper with appropriate amounts of recycled fibre helps preserve forests, conserve energy, and maximize fibre usage through paper lifecycles.

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SUMMER 2026

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CLASSIFIEDS BRITISH COLUMBIA Career Opportunities Dental Technician Vancouver Island Join Our Team on Beautiful Vancouver Island!

We are seeking a skilled and motivated Dental Technician specializing in removable prosthetics (dentures) to join our team on Vancouver Island, British Columbia.

Responsibilities: • Fabrication of complete and partial dentures • Denture repairs, relines, and additions • Wax setups and tooth arrangement • Processing, finishing, and polishing dentures Our laboratory is located on Vancouver Island, British Columbia, offering an exceptional quality of life with stunning ocean views, outdoor recreation, mild climate, and welcoming communities. Salary based on experience.

To apply, please send your resume to info@denturedigital.ca.

Denture and Cast Partial Dental Technician – Multiple Positions Richmond We are seeking a Dental Technician with at least one year of laboratory experience to join our team. The ideal candidate is detailoriented, reliable, and eager to continue learning and growing in the profession.

Responsibilities: • Prepare plaster models and moulds • Wax-up dentures and finish metal frameworks • Fabricate bite-blocks and custom trays • Pack acrylic for full and partial dentures • Polish and finish dentures • Perform denture repairs and relines Qualifications: • Minimum one year of dental lab experience • Experience with full and partial dentures (chrome casting an asset) • Strong attention to detail and ability to meet deadlines • Positive attitude and willingness to learn We Offer: • Ongoing training and skill development • Supportive team environment • Competitive pay based on experience • Extended Medical and Dental Benefits

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Qualifications • Minimum 2–3 years of experience as a dental ceramist • Proficiency with zirconia, e.max, porcelain layering, and digital workflows • Strong understanding of occlusion, morphology, and shade matching • Excellent attention to detail and manual dexterity • Ability to work independently and as part of a team

Contact Information: Phone: 604-821-1038 Michael Email: vetechdentaljobs@outlook.com.

Dental Ceramist Vancouver Job Summary: Renaissance Dental Lab, just steps from City Hall Skytrain Station (Cambie and West Broadway), is hiring an experienced Dental Ceramist with a strong background in crafting anterior veneers and crowns.

What We Offer • Competitive compensation • Modern, well-equipped lab environment • Opportunities for continuing education and professional growth

Key Responsibilities: • Create high-quality anterior veneers and crowns • Apply advanced materials and techniques • Maintain a clean, efficient workspace Qualifications: • Expertise in anterior veneers and crowns • Detail-oriented What We Offer: • Competitive pay up to $50/hr • Supportive and friendly team • Prime location near transit Apply Now: Send your resume and portfolio to: rcalabpictures@gmail.com Or text/call 604-726-2505 Dental Ceramist Nanaimo We are seeking a skilled and detail-oriented Dental Ceramist to join our dental laboratory. The ideal candidate has strong technical expertise, an artistic eye, and a commitment to producing high-quality restorations that enhance patient outcomes.

Responsibilities • Fabricate crowns, bridges, veneers, inlays/onlays, and implant restorations • Perform ceramic layering, staining, glazing, and contouring • Interpret digital scans, models, and prescriptions accurately • Collaborate with dentists and lab technicians to ensure optimal esthetics and function • Maintain quality control standards and meet production timelines • Operate and maintain lab equipment and materials

SUMMER 2026

To apply, please send your resume, portfolio (if available), and references.

Contact: Nathan Robertshaw Phone: 250-754-3201 Email: nathan@robertshawdental.com Senior CAD/CAM Technician South Burnaby Unity Dental Lab has been a trusted partner in the dental community for over 30 years.

Located in the heart of South Burnaby, we pride ourselves on blending long-standing tradition with cutting-edge digital workflows.

We are looking for a passionate Senior CAD/CAM Technician to join our growing team and lead our high-aesthetic restorative projects.

• Competitive Pay: $30.00 – $40.00 per hour (Negotiable based on your portfolio and clinical expertise).

• Comprehensive Benefits: Extended Health Care coverage is provided after the initial probation period.

• Work Environment: A stable, supportive atmosphere built on three decades of professional trust.

We are seeking a detail-oriented professional with over five years of experience, specifically someone who excels in: • High-Aesthetic Anterior Design: Expertise in complex crown and bridge cases where aesthetics are paramount.

• Advanced Digital Workflow: Full proficiency in industry-leading software (exocad/3Shape) and a deep understanding of CAD/CAM integration.

• Quality Leadership: A commitment to precision and the ability to maintain high standards for premium dental restorations.

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Ready to take the next step in your career with a stable and reputable lab? Please send your resume and portfolio (if available) to: unitylaboffice@gmail.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Orthodontic and Denture Technicians Vancouver We are looking for high-quality dental technicians for our state-of-the-art dental lab in Vancouver, BC. Orthodontic Technician: You’ll be fabricating orthodontic appliances, both removable retainers and fixed appliances, pouring models and loading/unloading 3D printers as well as being trained on the digital workflows, depending on your work experience and knowledge. A positive attitude and personality are a must.

You need to be able to work as a team player and independently when necessary.

Fluency in English is required.

Experience as a Denture Technician: Abilities/skills should include pouring and/or printing models, investing, relining, repairing, and experience setting teeth and finishing dentures (complete/partial/implant). You will also have the opportunity to work and train with our experienced digital denture technicians, to learn our digital denture workflow. Previous digital skills are a plus, or at least some computer skills.

A positive attitude and personality are a must. You need to be able to work as a team player and independently when necessary.

Fluency in English is required.

Compensation will be based on experience, skill, problem-solving, and quality of work.

Pay ranges from $19-$30 an hour with benefits after a 6-month probation period.

No work on weekends, as we are only open M-F during regular business hours. Close to the SkyTrain station and transit.

Email: digital@integraldentallab.com.

For Sale Turnkey Dental Laboratory Facility for Lease Vancouver 6,500 sq. ft. Dental Lab, plus (optional) 1,919 sq. ft. office, 400 AMP 3-Phase Power, Professionally Designed. A rare opportunity to lease a fully built-out and professionally designed dental laboratory facility in Vancouver, BC. Approximately 6,500 sq. ft. of productionready space, previously operating as a fullservice dental laboratory. The premises have

been specifically designed and engineered for laboratory operations. An additional 1,919 sq. ft. of built-out office space is available as well.

•

What We’re Looking For • Registered Dental Technologist Certification (mandatory).

• Minimum five years of dental laboratory experience.

• Extensive experience with dental implants.

• CADCAM technology experience.

• Strong time management, organisational, and communication skills.

• Proficient in computer applications.

• Understanding of complex classic technology.

• A team player who is flexible and committed to meeting deadlines.

• Ability to pass a criminal background check.

Key Features: • 400 AMP electrical service (3-phase power) – ideal for milling machines, furnaces, compressors, and digital production equipment • Custom laboratory benches and technician workstations • Fully installed plumbing with distributed water lines • Gas piping infrastructure throughout • Proper ventilation and mechanical systems suitable for a lab environment • Efficient workflow layout optimized for production • Move-in ready condition This facility is ideal for: • Expanding dental laboratories • Digital milling/CAD-CAM operations • Large-scale production labs • New lab startups seeking turnkey infrastructure The space is fully operational and requires minimal setup to begin production. Serious inquiries only. For further information, please contact: adajan3@hotmail.com.

ONTARIO Career Opportunities Full-Time Denture Technician London, ON The ideal candidate must be proficient in all aspects of denture fabrication. Email resume to: lindavealdenturist@hotmail.com.

Lead Our In-House Dental Laboratory Toronto Join an in-house dental laboratory at Prosthodontic Associates, where you’ll collaborate with top dental specialists and play a key role in delivering exceptional patient care.

We are seeking an experienced Registered Dental Technologist to lead our talented team.

What You’ll Do • Lead and manage the dental lab team to ensure deadlines are met.

• Maintain strict quality control and precision in all work.

• Oversee complex cases with expert knowledge.

• Utilise QuickBooks and Microsoft Office for efficient operations.

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Thrive in a fast-paced environment while staying organised.

What We Offer • Full-time hours, Monday to Friday.

• Empire Life Insurance Plan.

• Free access to our Continuing Education Centre.

• Paid continuing education opportunities.

• Work uniforms provided.

• Exposure to multi-disciplinary dental specialists (Prosthodontist, Periodontist, Oral Surgeon).

If you’re passionate about excellence and ready to lead in a dynamic environment, we’d love to hear from you. Apply today and take the next step in your career!

Contact us at 416-322-6862 or mgonzalez@buildyoursmile.com.

For Sale Full Service Dental Lab For Sale Southwestern Ontario Established, mid-sized dental lab in a smaller city in southwestern Ontario is now available for sale, providing an excellent opportunity for an RDT to achieve professional and financial independence. As the largest provider of dental technology within its area, this lab has a consistent track record of efficiency and high profitability. This modern lab features a suite of up-to-date equipment including scanners, zirconia milling and 3D printing. It offers full services while subcontracting orthodontic and denture framework fabrication.

The owner (an RDT) is prepared to remain during a negotiable transition period.

Contact: beyond@bell.net.

SUMMER 2026

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ADVERTISER PRODUCT & SERVICE CENTRE Dental Technology Today would not be possible without the advertising support of these companies and organizations. Please think of them when you require a product or service. We have tried to make it easier for you to contact these suppliers by including their telephone numbers and websites. You can also go the electronic version at www.adto.ca or www.dtabc.ca and access direct links to any of these companies.

COMPANY

PAGE

PHONE

WEBSITE

Argen Canada LLC

6

250-712-1344

www.argen.com

Bego Canada

23

418-683-6567

www.begocanada.com

Ivoclar Vivadent, Inc.

24

800-263-8182

www.ivoclarvivadent.com

Unique Dental Supply

8

888-532-0554

www.udscanada.com

VITA North America

4

800-263-4778

www.vitanorthamerica.com

VOCO Canada

2

888-658-2584

www.voco.com

Zahn Canada, A Division of Henry Schein Canada

3

800-496-9500

www.zahncanada.ca

LOOKING TO REACH WINTER 2025

SPRING 2025

SUMMER 2026

THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO

THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO

THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO

The Art of Porcelain Microlayering

Management Tips Headline (TO COME) Mastering Full-Arch Implant Aesthetics Through a 100% Digital Workflow

DENTISTRY DEPENDS ON TECHNOLOGY

High Tea at the PDC

INSIDE

DTABC Boat Cruise Recap Creating the Canadian Association of Dental Technology (CADT)

DENTISTRY DEPENDS ON TECHNOLOGY

PM#40065075 – Return Undeliverable Items To: Craig Kelman & Associates, 3C-2020 Portage Avenue, Winnipeg, MB R3J 0K4

ADTO Cruise Recap

INSIDE

2025 Pacific Dental Conference: Save the Date

DENTISTRY DEPENDS ON TECHNOLOGY

DTABC COMMUNITY EVENT

PM#40065075 – Return Undeliverable Items To: Craig Kelman & Associates, 3C-2020 Portage Avenue, Winnipeg, MB R3J 0K4

DTABC Bridges Beyond the Bench Cruise: Save the Date

2026 Buyers’ Guide

INSIDE

Using Zirkonzahn Technologies

PM#40065075 – Return Undeliverable Items To: Craig Kelman & Associates, 3C-2020 Portage Avenue, Winnipeg, MB R3J 0K4

FALL 2025 THE OFFICIAL PUBLICATION OF THE DENTAL TECHNICIANS ASSOCIATION OF BRITISH COLUMBIA AND THE ASSOCIATION OF DENTAL TECHNOLOGISTS OF ONTARIO

Digitally Manufactured Telescopic Prosthesis:

INSIDE

PM#40065075 – Return Undeliverable Items To: Craig Kelman & Associates, 3C-2020 Portage Avenue, Winnipeg, MB R3J 0K4

DENTAL TECHNICIANS AND TECHNOLOGISTS ACROSS CANADA?

Taking the Bite Out of Running a Dental Lab Canadian Association of Dental Technology (CADT) Updates

DENTISTRY DEPENDS ON TECHNOLOGY

To reach dental technicians and technologists across Canada through Dental Technology Today and its targeted readership, contact Chad at your earliest convenience to discuss your company’s promotional plans.

CHAD MORRISON , Marketing Manager Toll Free: 866-985-9788

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Email: chad@kelman.ca

SUMMER 2026

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