CAF in 14 steps

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The 14 steps of the CAFProgramme

14 Steps of CAF Implementation

Start CAF Programme

CAF Self-Assessment

•

Project Assignment

•

Start Workshop

•

Communication Plan

•

CAF Adjusting

•

Information of Staff

•

Consensus Workshop

•

Selection CAF Self Assessment Group (SAG)

•

Self-Assessment Report

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•

Training CAF SelfAssessment Group (SAG)

•

„Individual Assessment“

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CAF Improvement Plan •

Improvement Plan Workshop

•

Improvement Plan

•

IMPLEMENTATION

•

EFFECTIVE CAF USER

Thomas Prorok

Project-Assignment To do

Date

Staff Information Communication Plan

CAF Team Selection CAF Training Start CAF-online (Start – End) All CAF SAG members fill in the CAF questionnaire Preparing the consolidated version CAF Consensus Workshop Self-Assessment Report CAF Improvement Plan

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Project-Assignment - Roles of the CAF Programme Contractor

• Assings the programme • Final decision about the results (improvement actions)

CAF Programme Manager

• Managing the CAF Programme • Reporting to contractor • Informing staff

CAF Team

• 1-3 persons supporting the programme manager • Adjustment of CAF • Communication tasks, selection of SAG

CAF Self-Assessment Group (SAG)

• Self-Assessment Group – 5-12 members (Leadership and staff) • Carry out self-assessment inlcuding SA workshop • (partly) of Action (improvement) Plan workshop

Chairs – Facilitators

• Lead & moderate the Self-Assessment Workshop & Action Plan Workshop • Experienced member of staff or expert (external or from other authority) • Compiling the individual self-assessments & drafting the reports

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Self-Assessment Group(s) - SAG

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Individual Assessment - How? Strengths, Improvement Areas, Improvement Actions & Scores for all Subcriteria ❑

Strengths  What management instruments are already existing?

 What is positive?

E.g. staff survey all 2 years

❑

Improvement Area  What weaknesses has the organisation?

E.g. less communication between departments

❑

Improvement Action  Proposal for measures to improve the organisation?

E.g. monthly meetings of the whole department

❑ www.kdz.or.at

Score 0 - 100 22. Dezember 2020 / Page 6

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https://www.caf-zentrum.at/de/content/caf-online-2

Individual Assessment – CAF-Online

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Consensus Workshop ❑

2 days workshop

❑

Prepared and facilitated from KDZ

❑

Bases: individual Assessment

❑

All members of the CAF Team

❑

„All statements count“

❑

Consensus

❑

Objective  Common understanding and view of the organisation

❑

Result  List with strengths, improvment areas, improvement actions and scores

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Improvement Plan Workshop ❑

Group Works

❑

Priorisation & Quick Wins

❑

Defining comprehensive improvement actions Kurze ShortBeschreibung/Meilensteine Description / Milestones (Festlegen von Zwischen-& Endergebnissen)

1) Weiterbildungskonzept erstellen: für jeweilige Dienstposten soll eine Liste der notwendigen Weiterbildungen erstellt werden.

Realised Realisiert bis: till Mitte 2012

Duration Dauer

6 Wochen

Komplexität Complexity (niedrig, mittel, hoch)

Niedrig

CAFKriteri um

Responsiblity

3.2

XY

Verantwortlich

In einem ersten Schritt ist zu definieren, welche Weiterbildungen aus Sicht der Stadt für einen bestimmten Dienstposten notwendig sind (über Dienstprüfung und gesetzliche Vorgaben hinausgehend).

Zusammenfassung der besuchten Seminare und Kurse des jeweiligen Bediensteten (Wer hat wann welche Ausbildung) und diese allen Mitarbeitern zugänglich machen.

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2) Konzept Mitarbeitergespräche 22. Dezember 2020 / Page 9 erstellen (Definition eines Leitfaden über Umfang und Inhalt des MAG

Thomas Prorok

Improvement Plan (example)

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Implementation & Label „Effective CAF User“

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❑

Implement CAF Improvement Plan

❑

6 months after Self-Assessment

❑

2 relevant improvement actions in phase of implementation

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Thomas Prorok

Contact Thomas Prorok − Deputy Managing Director, KDZ - Centre of Public Administration Research − Head of CAF Center of KDZ − European CAF Expert

Newsletter: http://eepurl.com/dfXF9f

email / phone

− prorok@kdz.or.at − +43 1 8923492 − Thomas Prorok − KDZ – Centre for Public Administration Research − @thomasprorok − @KDZ_Austria − KDZ – Zentrum für Verwaltungsforschung

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Thomas Prorok