Congratulations on your recent purchase through Jellis Craig Manningham. We have put together some information that you may find useful for your upcoming move which we hope, will reduce some of the stress associated with moving house. Enclosed is a list of tradespeople that you may need, phone numbers for connection of services and a list of people you may need to notify regarding your new address. From this point, it is usual that settlement matters are discussed between legal representatives for both parties as they will co-ordinate formal settlement arrangements. You will be advised by your legal representative the exact date and time of settlement once it has been scheduled. Approximately one week prior to settlement, it is recommended that you conduct a final inspection of the property, so please contact your selling agent to arrange a time to show you through. Once settlement has taken place, the keys to your new property may be collected from our office, located at Level 1, 1006 Doncaster Road, Doncaster East. Keys cannot be handed over until we have been advised by the vendor’s legal representative that settlement has occurred, so please allow at least an hour after the due settlement time before collecting the keys. Please be assured of our best endeavours at all times, in this or any other property matter.
Connecting your services Welcome to connectnow Why use connectnow? They are a free service They provide a free of charge service so you get all the benefits of connecting and arranging your services in the one place. Some service providers will charge standard connection fees
Arrange several services in the one spot saving you time • • •
Electricity, gas, internet, phone and Pay TV services Get access to discounted car, truck and van hire or removalists Quotes for cleaning and removalists services
If you were to arrange your home move all by yourself, you would need to spend a lot of time making phone calls, sitting on hold, and repeating the same information over and over again. Why put yourself through that?
They will contact you within one business day No need to wait around for calls back from each supplier. With connectnow we will contact you within one business day of receiving your online application or application form from your Real Estate Agent.
Service guarantee for electricity connections If your electricity is not connected by the agreed connection date connectnow will arrange suitable accommodation and cover reasonable out-of-pocket expenses providing that it was connectnow’s error that caused the inconvenience. If a supplier error is the cause of the non-connection, connectnow will work with you to seek appropriate remedial actions.
Click HERE to send a request to connectnow and they will contact you to discuss your options.
Moving into a new place is as fun and exciting as it is exhausting and stressful. You can plan and plan, but on the day there are bound to be some unexpected bumps along the way. Instead of writing yourself a million lists, here is one easy to follow moving checklist
4-6 weeks before moving Book your removal company Arrange redirection of mail and fill out a Change of Address form with Australia Post Dispose of items no longer needed by holding a garage sale, donating or throwing out unwanted items Collect packing materials including boxes, tape, labels etc. Contact the local council to arrange rubbish pick up if you are getting rid of a lot of items
2-4 weeks before moving Schedule disconnections / connection of utilities at old and new home including gas, electricity, water, phone and internet Discontinue any delivery services, automated payment plans and local memberships if need be Change your contact details with various service providers including banks, driver’s Licenses, insurance, lawyer etc. If you have a pet, you must change / update its registration with your council Organise contents insurance at new home Begin packing non-essential items Identify valuable items like jewelry and legal documents and transfer separately or Store in a safe place while moving
1-2 weeks before moving Continue packing and clean as you go Call and confirm all details with the moving company if you are using one Arrange time off work if possible for moving day Disassemble non-essential furniture (desks, bookcases etc.) Make a schedule or action plan for the day of the move Arrange a final inspection
Moving Day At your old home Check all furniture has been disassembled or packed Complete one last check of the old property to ensure nothing is left behind Leave your contact information for new owners to forward mail Make sure the movers have the correct new address and you have their mobile number to avoid confusion Lock the windows, doors and turn off all lights Turn the main light / power off at the switchboard Return keys if applicable
At your new home Verify utilities are working including gas, electricity, water, phone, internet, heating and cooling Change the locks if need be Begin unpacking all essentials first Say hello to your new neighbours and create joyful memories in your new home for many years to come!
Get started now, even before you move. It gives businesses in particular, time to update their records. Keep a list of incoming mail leading up to your move as a guide to organisations you need to notify. It is mandatory to notify some organisations. These include the Electoral Office, Social Security & Vic Roads. Some are necessities like banks, finance and insurance companies. By telling everyone you have moved, you’ll get your mail a lot faster than having to wait for the people at your old address to send it to you.
Financial Accountant Banks / Building Society Credit Cards Credit Unions Family Allowances Finance Companies House Insurance Contents Insurance Car Insurance Life Insurance Lease / Rental Companies Pensions Social Society Solicitor Stockbroker / Share Registrar Superannuation Taxation Office
Medical Ambulance Dentists Doctors Health Insurance Medicare Optometrist Pharmacy Veterinarian
Other Australia Post Automobile Club Blood Bank Book Club Charities Church Child Health Care Child Care Centre Clubs / Associations Department Stores Electoral Office Employer Family / Friends Kindergarten Library Mobile Phone Service Provider Newsagent Schools / Universities Subscriptions Travel Agent Union Vic Roads
At Jellis Craig we have the knowledge, experience and capabilities to attract the best renters and deliver you the best service. Our network database of over 700,000 prospective renters means we are able to match potential renters to your property rather than relying on marketing alone. Our extensive expertise in Property Management services set us apart from other agencies and ensures a seamless stress free experience for you. Owners Portal Our dedicated owner’s portal will ensure you always stay up to date with the management of your property by: • Viewing all your property documentation and data in real-time • Downloading important documentation such as your lease and managing authority • Viewing routine inspection reports as they are completed • Tracking all financial activity relating to your investment property • Monitoring the status of any outstanding work on your property • Accessing statements, invoices and viewing monthly expense breakdown
Regular routine inspections We undertake an initial inspection [3 months] into the tenancy to ensure that the renter is comfortable, and your property is being well looked after. We then carry out subsequent inspections every [6 months] as allowable by legislation. Owners are invited to attend routine inspections and our digital inspection reports are readily available shortly after these inspections are conducted.
Strict arrears policy
Annual rental reviews
Our office has developed a strict arrears policy to ensure renters pay their monthly rent on time each and every month. This policy ensures we are keeping rental arrears to a minimum and we are proud to report that our rental arrears are far below market average.
We understand the importance of maximising the return on your investment. Our staff conduct annual rental reviews to ensure the best possible return is achieved on your property.
Maintenance We take the hassle out of maintenance arranging all necessary repairs and quotes with qualified and experienced tradespeople.
Type
Business
Contact
Phone/Email
Flooring
Carpet Court Lilydale
Heath
P 0408 037 427
Carpet Court Nunawading
Travis Greene
P 9878 4022
Peachy Cleaning Services
Afzal
P 0426 243 011 E peachycleaningservices7@gmail.com
Kim's Cleaning
Kim Lu
P 0430 344 564 E luxiaolan_kim@hotmail.com
Sprucely Clean
Theo
P 0433 310 964 E sales@sprucelyclean.com
BV Electrical Services
Bill
P 0413 999 939 E Vasilios_007@hotmail.com
Aus Electrical
Warren
P 0411 217 541 E warren@auselectrical.com
J & G Electrical Contractors
Glen
P 0419 875 208 E wignellz@bigpond.com
Eastside Fencing
Luke
P 8802 0402 E sales@eastsidefencing.com.au
Happy Dragon Fencing
Jeff
P 0434 049 198 E sqenigma1248@hotmail.com
Sustainable Outdoor Connections
Mark
P 0411 264 398
Residential Lawn Mowing Service
Wayne
P 0413 848 655 E waynedevries@icloud.com.au
Cleaner
Electrician
Fencing
Gardener
P 1800 060 007 E external.orders@obrienglass.com.au
Glazier
O’Brien Glass Industries
Handyman
JJS Property Services
John
P 0419 337 527 E john@jjspropertyservices.com.au
Johns Hands for Hire
John
P 0414 644 722 E johnshandsforhire@gmail.com
Direct Property Repairs
Sam
P 0438 106 080
Sue Walmsley Design
Sue
P 0423 670 773 E walmsley@gmail.com
Amy Remode Styling
Amy
P 0400 331 489 E info@remode.com.au
Mecca Property Styling (high end)
Tanya
P 8813 0331 E hello@meccapropertystyling.com
Locksmith
Bond Locksmiths
Pete Ellis
P 9877 7844 E sales@bondlocks.com.au
Roofing
Captain Roof Repair
House Staging
P 1300 552 524 E info@captainroofrepair.com.au
Type
Business
Contact
Phone/Email
Painter
Mauritzio Di Rosa
Morris
P 0414 372 313
Rainbow Master Painters
Steven
P 0412 319 230 E rainbow.mpa@gmail.com
DJS Property Services
Daniel
P 8456 0507 E orders@djsmps.com.au
Beaut Plumbing
Luke
P 0419 116 388 E info@beautplumbing.com.au
Iplumbing
David
P 0423 166 069 E admin@iplumbingsolutions.com.au
Mark Lenard
Mark
P 0414 551 553
James Pool Service
James
P 0432 561 223 E jamespoolservice@gmail.com
Plumber
Pool
Tennis Court
The Pool & Spa Care Centre
P 9846 6255 E info@poolandspacarecentre.com.au
Tiger Turf
P 1800 802 570 E auinfo@tigerturf.com
Flash Tennis Courts Window Cleaning
Warrick
Craig Bandey Rheinard
P 0414 604 997 E flashtennisecourts@netspace.net.au P 0412 539 107
Rheinard
P 0412 239 185 E reinhards_cleaning@hotmail.com
Jellis Craig 8841 4888 Level 1, 1006 Doncaster Road, Doncaster East www.jelliscraig.com.au