People Strategy 2022

People Strategy 2022

Table of Contents Message from the CAO – People Strategy Message from the Chief People Officer (CPO) – People Strategy Benefits of a People Strategy Why a People Strategy?

People Services’ Strategic Framework The People Strategy Priorities Defined Culture Focused Leader Excellence People Attraction and Retention People Development Promoting Partnerships People Services and Programs

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Message from the CAO – People Strategy People are the key to our success, our staff and our customers.

We need to have the right roles and resources in place to deliver the highest standard of municipal services to the residents of Kawartha Lakes. It is as simple as that.

No matter what your role is or where you work in the municipality, you play an important part in making Kawartha Lakes a great place to work and live. Supporting the thriving and growing communities within our healthy and natural environment would not be possible without each of your personal contributions.

The pandemic presented countless challenges across our organization and we are still feeling the affects of it, but together we continue to push through and are coming out stronger on the other side.

We have started to create more innovative and agile ways to work and you will see that reflected in our strategies. Building on our momentum, the People Strategy will serve as a further guide to help empower you and enable our workforce to grow with the needs of the community.

While a lot has changed, a lot is still the same. Our foundation of core services, our mission as an organization and our vision for a better Kawartha Lakes remains priority. As municipal staff our core values continue to sustain all that we do: Accountability, Teamwork and Respect.

Thank you all for your feedback towards informing our People Strategy and the strategic decisions we make going forward. As we continue to grow there will be even more opportunities to participate and get involved, so stay tuned.

Sincerely, Ron Taylor, CAO, City of Kawartha Lakes

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Message from the Chief People Officer (CPO) – People Strategy A People Strategy is a critical planning tool for an organization, as it lays out a framework for prioritizing the cycle of improvements that need to occur. As you can appreciate, change is constant and a process or approach that we applied even just a few years ago may no longer be the best approach.

The People Strategy, which was developed by a team of employees, asks that we focus our efforts on five key areas – Culture, Learning and Development, Leadership, Attraction and Recruitment and Business Partner model.

The guiding principle of the People Strategy was created by feedback from employees. You told us that the statement, “We are dedicated to a collaborative, supportive, inclusive work environment that demonstrates and respects the value each employee brings to our team”, represents who we are. You demonstrate this principle every day and we are so appreciative of this.

The People Services team members at Kawartha Lakes represent a group of professionals who desire to support the delivery of a positive employment experience for all individuals. We believe in the values outlined in the Employee Code of Conduct of Accountability, Respect and Teamwork. We also believe in partnerships, collaboration and learning from feedback.

The portfolio of employee related programs overseen by People Services includes more than 30 areas of focus to be researched, developed, communicated, maintained and evaluated. By increasing our investment in resources through the People Services team structure in 2022, we are better positioned to provide the necessary programs and supports to achieve the priorities included in this strategy. We are very excited to begin working on the priorities with you.

Every individual employee at Kawartha Lakes is a valuable contributor to achieving our strategic objectives. That contribution is demonstrated by each of you every day when you show up and work with the intent of providing your personal best efforts. Please know that your contribution is noticed and appreciated.

Sincerely, Liana Patterson

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Benefits of a People Strategy Why a People Strategy?

People strategies focus on building relationships between organizations and employees. The benefits of employee focused plans and programs include:

• Improving the employee experience • Nurturing respectful communication • Establishing a feedback culture • Enabling employee growth • Fostering inclusion, diversity, equity and accessibility (IDEA) • Responding to workforce needs With a renewed strategic focus, the People Services Team is supporting a positive employment experience for all individuals and rolling out programs to further our values of Accountability, Respect and Teamwork through partnerships and collaboration.

Vision Thriving and growing communities within a healthy and natural environment.

Mission To deliver the highest standard of municipal services while creating a healthy and sustainable future for all Kawartha Lakes residents and businesses.

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People Services’ Strategic Framework People Strategy Vision

Thriving and growing communities within a healthy and natural environment.

Mission

To deliver the highest standard of municipal services while creating a healthy and sustainable future for all Kawartha Lakes residents and businesses.

Guiding Principles

We are dedicated to a collaborative, supportive, inclusive work environment that demonstrates and respects the value each employee brings to our team.

Culture Focused Leader Excellence

Strategic Priorities

People Attraction and Retention People Development Promoting Partnerships

Accountability

Values

Good Government

Respect Teamwork

For more information on People Services and Programs, please visit the Employee Website at employeewebsite.kawarthalakes.ca

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The People Strategy Priorities Defined Culture Focused Foster a collaborative approach throughout the organization that exemplifies the corporate values and objectives in the interactions of staff.

• Create a framework that guides how and when collaboration will happen • Identify options for collaborative communication channels

Leader Excellence Equip leaders with the skills and resources to enable an exceptional workplace.

• Develop a competency-based leadership program that satisfies organizational and employee needs

• Develop ongoing supports and learning for all leaders

People Attraction and Retention Facilitate the attraction, retention and advancement of people to meet the needs of the organization.

• Enhance recruitment practices • Evaluate methods to improve employee retention • Establish plans for the future

People Development Create a culture of continuous and effective people development to support the ability to achieve individual, team and corporate goals/results.

• Considering current and future needs, create a people development philosophy for the organization

• Establish and implement a learning and development program

Promoting Partnerships Develop and utilize partnerships to proactively address organizational opportunities and plan for the future.

• Using best practices and a strategic foundation, develop a partnership framework to connect People Services with department leaders

• Align roles and responsibilities with partnership framework 7 Kawartha Lakes People Strategy 2022

People Services and Programs People Strategy

Programs and Policies

Business Partnership

Analytics

Organizational Design

Change Management

Culture

Wellbeing

Inclusion, Diversity, Equity and Accessibility

Employee Engagement

Recruitment/ Acquisition

Employer Brand

Candidate Sourcing

Candidate Selection

Workforce Planning

Internal Mobility

Succession Planning

Performance Management

Total Rewards Strategy

Recognition Programs

Benefits

Employee Compensation

Learning and Development Planning

Instructional Design

Learning Delivery

Compliance Training

Employee Communication

Payroll

Health and Safety

Employee Relations

Labour Relations

Absence Management

HR technology

Metrics and Reporting

For more information about the People Strategy, visit our website:

employeewebsite.kawarthalakes.ca or email:

humanresources@kawarthalakes.ca Like and follow us on social media:

of Kawartha Lakes @kawarthalakes 8 City Kawartha Lakes People Strategy 2022

@CityofKawarthaLakes

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