Classify the different application of E Commerce

meetings, log customer interactions, manage product information and take orders from customers.  Distribution – Distribution systems provide forecasting for inventory control, manage and track shipping of products and provide information and analysis on inventory in warehouses.  Customer Service – Customer interaction management (CIM) manages the day-to-day interactions with customers, such as telephone calls, email interactions, web interactions and instant messaging. These interactions are logged so that a historical record of interactions with the customer can be viewed or analyzed at any time.  Information Technology – IT department makes technology decisions for the enterprise such as a decision whether to build or buy new information systems or when a computer or information system has outlived its useful life. They use software to maintain hardware and software. They also use security software to limit access to sensitive information.

E-Commerce

 The e-commerce is a high-tech term that means doing and conducting business online with the use of internet.

Internet Sales

 They are likely to take two general forms: ordinary commerce in tangible things and information commerce.  Ordinary commerce in tangible things will greatly resemble common transactions today: purchases that are currently carried out by telephone, ordinary mail-order, and even in person.  Information commerce has no package to help identify the sender after the goods are delivered.

Both parties will conduct the exchange electronically, the buyer will send digital cash using credit cards or some form of electronic payment such as fund-transfer and the seller will send information or goods.

Examples of E-commerce

Type

Purpose

E-retail It is also called E-tail, occurs when retailers use the web to sell their products and services Finance Online banking allows users to pay bills from their computer or mobile device that is transfer money electronically from their account to a payee’s account. Online trading users invest in stocks, options, bonds, treasuries, certificate of deposit, money markets, annuities, mutual funds. Travel The web provides many travel-related services. Directions are given by entering the starting point and destination, websites and applications provide map.

Example Websites

Amazon.com,shop ping.yahoo.com, shopzilla.com Vanguard.com, fidelity.com, etrade.com

Orbitz.com, priceline.com, kayak.com